Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 03/11/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AmorShawnd82695 Harper82695 (@AmorShawnd82695) reported

    @cheezyplays_ @Fidomobile I had a similar issue a few days ago, but @markcyber01 helped me retrieve my hacked account. Now, I can log in normally—contact them for assistance!"

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile Extremely worst customer service I need to call fido urgently but no live agent I have scheduled a call back really? and also it takes two days

  • kunal_jethwani Kunal Jethwani (@kunal_jethwani) reported

    @Fidomobile Can you please confirm if this toll-free for international callers from India? Isnit reachable via Skype or other voip methods? Whats the best way to dial-in not being charged for the same and what are the support hours and days that this number is available for?

  • Scorp3345 Scorp (@Scorp3345) reported

    @Fidomobile Sorry to say, but it does everything but help, Cheniette! Should have a failsafe to connect to a live agent if somebody wants to, as opposed to forcibly offering a callback! I did book a callback though, and will look forward to discussing what’s going on! This has me concerned!

  • Negeeneegen Miaa (@Negeeneegen) reported

    Iran is at war and the internet is down. Millions are cut off from the world — from their families, from safety. @Fidomobile, please remove roaming charges to Iran. Let us stay connected. Let us hear their voices.

  • DarrenDating Coach D (@DarrenDating) reported

    @Fidomobile you would actually have more clients if your customer service was actually reachable. Should I take my business to Bell?

  • RogersHelps RogersHelps (@RogersHelps) reported

    @Stigma_Hurts @Fidomobile Thanks for trying that! No worries if it doesn't work. You may have the option to report it as spam via the app your using though. Otherwise, you can just delete it. -Philippe

  • cvergz Clarisse 🇨🇦🇵🇭 (@cvergz) reported

    @FidoSolutions @Fidomobile Hi there! I recently received a bill from you and I currently have a credit on it. How can I get that back? I tried your phone line and store, and they are no help at all. Please and thanks.

  • afilina 🇺🇦 Anna Filina (@afilina) reported

    @Fidomobile You falsely charged me for roaming fees, won't offer me support, and won't cancel my plan. You can't treat customers this way.

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    @Fidomobile how is it that in the middle of an emergency, the only option to speak with someone is to schedule a call for two days out? have you fired all your staff?