Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 01/13/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • yeti2yeti Daniel Lak (@yeti2yeti) reported

    Thanks @Fidomobile and parent company @RogersHelps for preventing my doctor and I from speaking in a long scheduled consultation. Not life threatening but not what I wanted at a time like this. Your absence of service has been costly indeed to our society.

  • riarenouf Ria Renouf (@riarenouf) reported

    UPDATE: @RogersHelps has put out a statement re: @Fidomobile and @Rogers national outages and says that the root cause of the outage involves a recent Ericsson software update that affected a piece of equipment in the central part of the wireless network.

  • Fewarc Felipe Guerra (@Fewarc) reported

    Does someone know from what time @Fidomobile has been down today?

  • d_spadafora Danielle Spadafora (@d_spadafora) reported

    @Fidomobile I’ve had no service all day. With most of us working from home this is unacceptable. Do better. 🙄

  • gillow_nancy69 Nancy Gillow (@gillow_nancy69) reported

    @Fidomobile, been without phone service all day. I’m sure not having my only source of telephone conversation and data unavailable to me for a full day (and it continues) will be reflected in my next bill.

  • MeanGirlGremlin Mississauga City Hall Is Corrupt (@MeanGirlGremlin) reported

    @BurmeseTornado @Rogers @Fidomobile I've been with fido for over two decades, and it's been great for me -- never had a problem...until today. But this is close to the worst period for me to be without service.

  • nessieswiftie Vanessa🦋 (@nessieswiftie) reported

    So, uh, hey @Fidomobile and @Rogers... how’s the service repair coming along? It’s a little concerning that your system has been down for so long.

  • RaptorBorealis Half-Vaccinated Raptor Borealis 🇨🇦🇮🇱 (@RaptorBorealis) reported

    @ShamusMcfamous @AboutRogers @Fidomobile If they upgraded the active core, they probably did the same with the standby nodes. There's probably a bug in the upgrade (CPU overload etc), so the redundancy wouldn't help much. Just my guess, but it's possible - the timing suggests something like that.

  • Alicia__K Alicia K (@Alicia__K) reported

    @Fidomobile @FidoSolutions when will my service be restored!? “Intermittent” I haven’t been able to call, text or use data since 7am. With no “breaks”. That’s not intermittent. No regular updates, no estimate time & no access to my data has been a huge inconvenience.

  • balaramkakkat bala (@balaramkakkat) reported

    @FidoSolutions @Fidomobile Been patient all day. Is there an update for service interruption? This is getting frustrating. Whole work day without network is not something I wish to deal with on a Monday! Better get compensated for this.