Fido Outage Report in Sherwood Park, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Md Naseeruddin Shah
(@mdnaseershah) reported
3/3 The customer support experience is really pathetic. I found them to be very incompetent. They ask the same information repetitively. @Fidomobile on the other hand charges 7$/mo as temporary suspension fees on top of device. This is logical. Not full monthly plan + device.
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Norm W
(@fxmarketingbc) reported
@Fidomobile Today I had the worst customer service experience with 2 different Fido representatives in my 15 years that I have been a Fido customer. I would not recommend or refer a friend to Fido under any circumstances.
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Carmelo P D Caruana
(@CwithAnArm) reported
@Fidomobile Hey, 7 hours of my life I can’t get back because Fido doesn’t know how to resolve tech issues or treat their customers with respect or dignity. And I have 4 lines that I’m paying for. Just another broken system!
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smit kotadia
(@smitkotadia) reported
I am using Fido and I'm not getting even a 2G/3G/4G network at my home location in Scarborough(M1G 2Y8). I reported to Fido customer service but they didn't take any action. I'm facing this network issue for the last 6 months. Please help me out. @Fidomobile #FidoNetworkIssue
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Yadnesh Raut
(@Yad2313) reported
@virginmobileCA worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile
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Pat White
(@PatWhite1984) reported
Hey @Fidomobile your customer service is terrible. I called just a few mins ago and literally no one is on the lines. What is going on?? Why are you not answering customers? It’s 8:07am, you should have people on the phones by now. This is ridiculous.
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Carmelo P D Caruana
(@CwithAnArm) reported
@kellysavalle @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?
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Tracy (𝕮𝖍𝖎)
(@chigrl) reported
@Fidomobile I have been on hold on and off with your customer service for two hours now, my request is not that difficult ...how can I contact a manager there? This is ridiculous.
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Jose Leonardo
(@leocamish2) reported
@Fidomobile worst customer service ever. They rude and incompetent.
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Shermila
(@shermil2012) reported
@Fidomobile @FidoSolutions @FidoSolutions Bad customer service! No care for retention! Guess loyalty is not an important factor in your business!