Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 03/28/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamHnatiuk Graham Hnatiuk (@GrahamHnatiuk) reported

    The Portuguese folks I'm with are just laughing at your pathetic customer service, @Fidomobile @FIDOFriendly

  • Amandajoness11 Amanda Jones (@Amandajoness11) reported

    @akctba @Fidomobile As much as I love Fido I agree with you, almost three years being a customer entering contests Everyday I never win..something is Fishy to say the least. With the free service for a year 10 Winners per month and still haven’t Won that is concerning to me..

  • tubieseatworld Mehtab (@tubieseatworld) reported

    @Fidomobile why is Jack, a virtual dog, my only means of communication with some sort of support staff? Jack is literally your worst employee.

  • MCNadzzz MCNadzzz (@MCNadzzz) reported

    @Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    @Fidomobile on hold 10 minutes and your online chat says jack will help but he isn`t I cannot get internet unless I am home please help

  • TeakayIII Engr Teakay III (@TeakayIII) reported

    If you wish to listen to nice music free of charge on your phone just dial @Fidomobile at 611. Their customer service wait time in over 3hrs… Thank me later

  • 17blkholegarden Nadie🌼 ✊🏿✊🏼✊🏻✊🏽 (@17blkholegarden) reported

    @Fidomobile fido is a Scam of a company that never ends the contract and sends bills months after canceling. Never once calling to speak & wasting my time trying to chase them down. Why do I need to use all my time to fix their problems. You never gave me internet service!

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • ypcho Yvette (@ypcho) reported

    @Fidomobile No! You have OPENED 2 new mobile phone numbers for me!  It should only be 1, with the new TABLET! CALL HOLD TIME IS 1 HR, 9 MIN! UNACCEPTABLE. I have been a Fido customer for 20 years (even when you were Microcell), and this is a complete slap in the face.

  • Pluto46797224 Pluto (@Pluto46797224) reported

    @Fidomobile I wanted to cancel a phone I ordered, your rep said can't cancel coz it's already shipped. That was a week back, I still don't have the shipping details. Don't charge me!