Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 01/08/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    Is it my phone or is it @Fidomobile I keep getting "couldn't send message" but i do have service. It has been doing that for a while now. Did all the update ect

  • derekbowen GPITMAN (@derekbowen) reported

    Come on @koodo why beat around the bush. If an existing customer calls and says they can get a better plan @Fidomobile for the same price just give them the deal, even more so when the spouse got the deal without a problem 4 days ago. #failing customer service.

  • albertfeghaly Albert Feghaly (@albertfeghaly) reported

    @Fidomobile After discussing the issue a second time with Fido's agents, got to the same conclusion as the first time: Fido's policies completely prohibit their agents from using empathy and assess situations on a case-by-case basis. This is unjust, callous and wrong. Exploring alternatives.

  • iceman0125 Benedict Ling (@iceman0125) reported

    @FidoSolutions @Fidomobile I tried returning phone after 1 day and was refused?!!!! WHY?! 😡Need help, please.

  • livingburrito shaaqolaan (@livingburrito) reported

    Yeah i think it’s time to cancel all my lines with @Fidomobile

  • MomOffDuty_CDN Mom Off Duty (@MomOffDuty_CDN) reported

    Is the @Fidomobile website down today? Or is it just my account?

  • Mehak0401 Mehak (@Mehak0401) reported

    @Fidomobile U changed my plan without giving me any notification. I had certain free international call minutes and now I can't see them in my plan. You have charged me for international calling in the last billing cycle. This is unfair! Share email ID where I can put a detailed complaint.

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    @FidoSolutions @Fidomobile I have 4 signal bar No it seems to work find when i send myself a sms. I tried to delete the sms cache and i think it is working so far. Thank you Claudia and have a good day

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @Michyme1982 @Fidomobile That's sad. I can feel you. I am a new customer and I was ported from other network with a certain promise. After the porting they backtracked from the promise. I had to invest a lot of time and energy to just get what I promised before. (Even after having everything in writing)

  • valc_61 valeries unfiltered thoughts (@valc_61) reported

    holy **** the @Fidomobile app is ***. i’ve been trying to log on for the past two weeks and it won’t work.