Fido Outage Report in Sherwood Park, Alberta

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

• 
  Nikki (@nokihu) reported 6 minutes ago from Edmonton, Alberta

  @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

• 
  Serena Mah (@SerenaCMah) reported 19 minutes ago from Edmonton, Alberta

  @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

• 
  Deals (@LeTabby) reported 21 minutes ago from Edmonton, Alberta

  Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

• 
  Letters to LALA Land (@byMissMisa) reported 37 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

• 
  Case (@case_r_k) reported 39 minutes ago from Edmonton, Alberta

  Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

• 
  Eric Jenkins (@jeneric41) reported 49 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ꧁༒•Pat White•༒꧂ (@PatWhite1984) reported 42 seconds ago

  @Fidomobile you guys should be putting a notice letting people know about the system wide outage for Mobile Data….just spoke to a CR on the phone.

• 
  0xMeraux13 (@0xmeraux13) reported 6 minutes ago

  @Rogers @Fidomobile @CRTCeng How is charging for roaming based on a calendar day good for the customer? Recently crossed into the states a half hour before midnight got back in less than 24 hours I was charged for 2 days.

• 
  Jordab (@2Jordab) reported 7 minutes ago

  TIL @Fidomobile customer service is non-existant

• 
  Dominic (@dominicracy) reported 8 minutes ago

  @PatWhite1984 @Fidomobile I've switched my phone to use GSM only and it seems to work, but it's slow. Hope they resolve this soon.

• 
  Alex Nanos (@AlexNanos) reported 8 minutes ago

  @Fidomobile is your home internet service down in Aurora ON? No service for last hour.

• 
  Doubting *****... (@GordonP52262388) reported 9 minutes ago

  @Fidomobile would like to cancel fido...unable to contact on line...what is mailing address?...

• 
  akalixa (@akalixaa) reported 10 minutes ago

  @Fidomobile is literally the most disrespectful phone company. After waiting on hold for 45 minutes, they had the nerve to hang up the phone call on me after saying hi.

• 
  MaxiMili (@MaxiMil93676156) reported 14 minutes ago

  Conclusion of the @Fidomobile Scam. Wasted an hour of my life with the worst agent and management I’ve ever spoke too… was told to go in store to have the agent call them to ask for the same credit and waste my time on my day off… Will be porting out based on Principle.

• 
  TK (@tkomaric) reported 16 minutes ago

  @Fidomobile Your agents Abdel and Himanshu need a basic 'Customer Service 101' training. Was looking to sign up with Fido but live chat experience was so bad... Such a waste of time as they did not even properly looked into my query #fido #badexperience

• 
  ahmad (@abuttar02) reported 19 minutes ago

  Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/3 @Fidomobile