Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 05/11/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • K_Wala Alam (@K_Wala) reported

    You need to improve your process on how to use the 5 hours, why do I have to use the app? Especially since it is in maintenance all the time! Fix it! @Fidomobile

  • RohanBudhirajaa Rohan Budhiraja (@RohanBudhirajaa) reported

    @Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.

  • 7JHogs Mack Derr (@7JHogs) reported

    @Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)

  • olinit_xo DILLIGAF (@olinit_xo) reported

    how come that @Fidomobile always seems to cause me problems with some extra charges or fees? GET A BETTER SUSTEM BEFORE YOU TRY TO BURDEN CLIENTS WITH BILLS that they shouldn’t even receive a notification for!

  • MyMommyMadness DiaryOfATattooedMom (@MyMommyMadness) reported

    Hey @FidoSolutions / @Fidomobile is there a reason why I get told one thing via chat, confirm that thing via phone but go in an get told it can't be done ? As a customer of 10+ years I'm already ticked that I cancelled one account today and not hoping to cancel the other

  • Sean1mcW SierraWhiskey | Sean1mc (@Sean1mcW) reported

    @Fidomobile under delivers, the customer spends an hour on the phone trying to resolve the breach of contract, then they want you to spend more time filling out a form … Hey #FIDO consider this tweet my form!

  • markrenaud 𝙼𝚊𝚛𝚔 𝚁𝚎𝚗𝚊𝚞𝚍 ✈️🏳️‍🌈🇨🇦 (@markrenaud) reported

    @michaljacob8 You haven’t dealt with @Fidomobile or @RogersMobileCa then. I’ve flown Flair 4 times now and have zero issues. I understand there are concerns.

  • 5sonia5 so (@5sonia5) reported

    @Fidomobile how can i use my fido extra 5h if the app doesn't work or is under maintenance?

  • AskKurtis Kurtis (@AskKurtis) reported

    @Fidomobile not good. It's the little things. Example: you cannot add on long distance packages online, you have to call. But they have no support on weekends. Canada to India is $1.50/minute w/o a preferred rate. Unreasonable long distance rates as is. Ecommerce really limited.