Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 01/16/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • _HouseofNemesis بوٹا Nemesis مسیح🌈 (@_HouseofNemesis) reported

    @VirginPlus I chose you over @Fidomobile since their customer service was beyond tolerance, but your bad reception is forcing me to switch back. I had 0 issues with Fido's reception. Disappointed

  • dollarinvesting Dollar_Investing (@dollarinvesting) reported

    @Fidomobile Why do you guyz take such a long time to refund customers money?? Its been a month since service was canceled and still cheque not recd WOULD U ALLOW IF CUSTOMER PAYS BILLS AFTER 3 TO 6 WEEKS AFTER BILL GENERATED???

  • SheekhaSanghvi Sheekha sanghvi (@SheekhaSanghvi) reported

    Save yourself from @Fidomobile . Will call you multiple times to increase your data and when you do, will never let you reduce it. So many hidden clauses and costs that they will slyly never inform you. #worstcustomerservice #banfido

  • SheekhaSanghvi Sheekha sanghvi (@SheekhaSanghvi) reported

    What is @Fidomobile doing? Hidden cost that no one informs you about? No flexibility in data plans? No clarity on the contract? So eager to get customers on board but the worst experience after that. Have lost so much money only in the last 3 months of onboarding.

  • erenturgut e.t (@erenturgut) reported

    @Fidomobile AVOID FIDO HOME INTERNET!!! It literally stopped working for no reason !! And they can’t fix it. It has been 4 days already !! Again AVOID FIDO HOME INTERNET!!! #fidosucks #fidobad #fidonotworking

  • ash_goel Ashish Goel (@ash_goel) reported

    @Fidomobile @FidoSolutions looks like its time to switch. Raised a complaint (#C170490831) on 10/10, NO resolution yet but internet speed has gone down from 200Mbps to 50Mbps. 👏👏

  • BillStoppard Bill Stoppard (@BillStoppard) reported

    @Fidomobile Your support guy did nothing and has not got back to me for 30 min. Do I have to buy a SIM card or new phone and contract with a carrier that cares?

  • agniprava_nath Agniprava Nath (@agniprava_nath) reported

    @Fidomobile However, much to my surprise I was charged for all of these. Very unfortunate. I called customer service and they told me they can’t help as there’s no proof. Are you kidding me?

  • ronnuba Rhonda 🤷🏼‍♀️🖕🏻🤪 gangster🤘🏽🤬 (@ronnuba) reported

    @Fidomobile I can’t access wifi calling even tho I recd and email saying it was hooked up. Help!

  • paigemp Paige Purcha-Pogue (@paigemp) reported

    @Fidomobile Trying to get some help and I’m running in circles. AskJack isn’t available, customer service isn’t available at all - how can I get assistance for a compromised / hacked phone?