Fido

Fido Outage Report in Sherwood Park, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherwood Park, Alberta 03/05/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (30%)

    Internet (30%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AkhgarSaman Saman Akhgar (@AkhgarSaman) reported

    @Ellie_Mirni @GooglePay @Fidomobile And I wasted two hours on the phone talking to Fido's support which has no deeper access than me to my records' logs apparently. All I'm left with is the third party company and beg them for my money back... outrageous. I don't even know them.

  • Pablo42715923 Pablo (@Pablo42715923) reported

    ….something could be done. I don’t know what to do right now and so depressed. Had i known I would not have made this mistake. Kindly help me with this please @Fidomobile @FidoSolutions

  • ibluesummers ibluesummers (@ibluesummers) reported

    To any @Fidomobile long term customers who are on the $90 30gb plan and are wanting the $60 30gb plan they are offering to brand new customers. All u gotta do is cancel your account and make a new one. Cause they clearly don’t care about keeping long term customers…

  • lalaalord la-la-lo (@lalaalord) reported

    @Fidomobile @FidoSolutions In this day and age it's terrible that you don't have a support number that customers can call

  • Vojhoc Shinguards (@Vojhoc) reported

    @Fidomobile Why does your service suck so bad?

  • kelzooom kel (@kelzooom) reported

    @Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.

  • sheinlovewjt new account (@sheinlovewjt) reported

    @Fidomobile fix up goofs before I cough on everyone in that office

  • aset_ibrar Ibrar Ahmad (@aset_ibrar) reported

    @FidoSolutions I know and issue is still not resolved @Fidomobile

  • maxstaxsats Max Nuttall (@maxstaxsats) reported

    @Fidomobile has to be the worst internet service provider I’ve ever dealt with

  • ScottBC Thin Lizzy Cover Band (@ScottBC) reported

    Hello @Fidomobile I've spent multiple hours on the phone/on hold trying to get an issue resolved over the past week. Can you please help me?