Fido Outage Report in Sooke, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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chantel
(@chantelmegaffin) reported
@canadaposthelps This is the second time I’ve had issues with returning a modem to @Fidomobile, and the package that I was sending has not been scanned. I shipped this item weeks ago and am now being charged by Fido for “not returning the modem”. Where is my package.....?
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dean
(@dhinesh777) reported
@Fidomobile why is it difficult to get a straight answer to a question from customer service. I have been dealing with same issue for 3 months
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Vishal
(@vizzy1980) reported
@Fidomobile Internet sent me the worst router possible. I’ve been waiting for over an hour on wifi. Are there stores open where I can get a new router?
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Müffy
(@lmuffyl) reported
@canadaposthelps I put my @Fidomobile modem in a drop box, now they are saying they never received it and want to charge me - but I gave it to you guys!
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile Feel so disappointed right now and I cannot go back because I had already ported my number.. WORST EXPERIENCE I would definitely not recommend any of my friends to get Fido.. As i lost the special LOYALTY plan from my old carrier which i had been with for 4 years.. #FraudFido
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stephen cheng
(@ChengStyxgian) reported
This is Absolutely insane that get dozens and dozens of calls from Albania! Any action @Fidomobile you can help??!!
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_vini
(@vinitonini) reported
@CircularLogic89 @Fidomobile yeah, but the same way this plan was available, another was offering less data also was and I decided to pick up the last one with no problem. To me it sounded like the person could explain why I was being charged for a plan that Fido regularly charges almost $50 bucks less.
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile When I complained about it to customer service, the first guy hung up the call.. i called the second time and spoke to someone that I was tricked and a fraud was committed with me, he said he cannot do anything #FraudFido
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Ayush Ghimire
(@ayushghimire) reported
@Fidomobile had a horrible experience with Fido today. Even after 3 hours on the phone, the issue wasn't resolved. Very disappointed with the service.
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Gurpyar Brar
(@gurpyarbrar0001) reported
@FidoSolutions @Fidomobile could you guys please help me with a problem that I am in regarding the loyalty offer that I got today. Apparently the customer service via phone couldn’t help me in any way. #disappointed #fido #CustomerService