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Fido

Fido outages and service status in Sooke, British Columbia

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  • Fido generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Sabisweet_s
    SM (@Sabisweet_s) reported

    @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

  • PrashanthB20499
    Prashanth Bajjuri (@PrashanthB20499) reported

    @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

  • _Brantone
    B-rantone (@_Brantone) reported

    Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

  • lschira
    Leanne Schira (@lschira) reported

    @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

  • tonitontony
    ToniTonTony (@tonitontony) reported

    @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

  • schmermmmmmm
    Schmermmmmmm (@schmermmmmmm) reported

    @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

  • nasser_lalji
    Nasser Lalji (@nasser_lalji) reported

    I need to cancel a line @Fidomobile

  • wandeomot
    Omotalade Kikelomo (@wandeomot) reported

    @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

  • gabani36
    F Gabani (@gabani36) reported

    @FidoSolutions @Fidomobile My phone line was cancelled without notifying me of the consequences and now the support team is not able to solve the issue.