Fido

Fido Outage Report in Sooke, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sooke, British Columbia 02/18/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile I don’t understand, did you fix the issue?

  • srose180 Sammy (@srose180) reported

    @Fidomobile been trying to discuss unauthorized charges on my account and no one is answering me on support …

  • SarahEl74404259 Borderline.Sarah. (@SarahEl74404259) reported

    A month or so ago we got an email from @Fidomobile @FidoSolutions saying our home internet is now 30mbp faster. Since then our service has been spotty, at best. Always lagging. Always just cutting off& on again for no reason. I pay like $95/mo for shite service. Do better.

  • 4smoko brat (@4smoko) reported

    lmao @Fidomobile sucks so bad they have been scamming me for the last year by giving me a bunch of chargers “for free” … and then making me finance them for $6 a month for the last year without telling me 🙃 I’ve been too busy to notice the upcharges til now

  • ElleWasted Elle Waste (LoriAnn) (@ElleWasted) reported

    @Fidomobile why is @Rogers trying to steal me as a customer by offering internet service that's faster and less expensive when they're the same company but when I call Fido CS they can't offer me the same deal?

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile DO NOT, I Repeat, DO NOT use this company as your cell phone provider. They will fraudulently charge you for other lines, and never fulfill the promises they make when you sign your contract. BEWARE

  • karankanata KaranKanata (@karankanata) reported

    @Fidomobile First, your winback called and me join FIDO.. and now, why are you guys charging me 3 times my monthly plan, and upon reaching you out from the last three days, your phone reps can't answer why! So after putting me on hold for 48 minutes, they hang up!

  • lisaeoxox lisa (@lisaeoxox) reported

    @Fidomobile horrible company

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile has charged me almost 5 times my monthly fee, 7 phone calls and two visits to their store, no success. Worst mistake I’ve ever made.

  • coolamazon A V (@coolamazon) reported

    @Fidomobile I have been trying to request a call back from customer support and it’s been 30 mins already and your AskJack chat agents are just wasting my time unnecessarily. How can I request a simple call back from customer support?