Fido

Fido Outage Report in Sooke, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sooke, British Columbia 01/13/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

  • san_bains Samandeep bains (@san_bains) reported

    @Fidomobile worse service port to virgin mobile now

  • olegkuibar Oleg 🇺🇦 (@olegkuibar) reported

    Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.

  • san_bains Samandeep bains (@san_bains) reported

    @Fidomobile worse customer service all day on hold

  • manveet_k Manveet Kaur (@manveet_k) reported

    So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido

  • JaideepShetty9 Jaideep Shetty (@JaideepShetty9) reported

    Hey @Fidomobile been trying to get contact your customer support the last 2 days. Been on hold for 1 hour and waited/tried to connect with a chat agent with no luck, all ok?

  • nkfennell2000 Nicole Fennell (@nkfennell2000) reported

    @Fidomobile why isn’t the mobile customer service working? I’ve been on hold for over two hours. Very frustrating.

  • Abhishe16695751 Abhishek D (@Abhishe16695751) reported

    @Fidomobile Your website is very slow unable to see upgrade phone page.

  • rickydhfx Rick 🥨 (@rickydhfx) reported

    @Hunny_diva @koodo @Fidomobile I know they can’t make you stay. But did they kick any phone tab costs down the road to month 25. I guess that’s my question.