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Fido

Fido outages and service status in Sooke, British Columbia

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Dunumi
    TundeRich (@Dunumi) reported

    @Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

  • HumansAndDroids
    Next Gen LLM Healing (@HumansAndDroids) reported

    hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

  • tvinbnwv
    M (@tvinbnwv) reported

    @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!

  • SmittyStakez
    Smitty’s Stake House (@SmittyStakez) reported

    @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

  • Vince_Ltd
    Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • masihhaha
    Masih (@masihhaha) reported

    @Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers

  • RRCCowner
    Angela F. (@RRCCowner) reported

    @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

  • NHGANG240
    Flair905 (@NHGANG240) reported

    @Fidomobile is the WORST company on Earth

  • xalmeida12345
    Michelle Almeida (@xalmeida12345) reported

    @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

  • lschira
    Leanne Schira (@lschira) reported

    @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu