Fido Outage Report in Sooke, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (49%)

2. 

   Internet (36%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• No Wing Politics (@shahparth17) reported 5 minutes ago

  @Fidomobile Your officials at store told me my phone is compatible with new 3g retd. (Interaction# 12434132361), yet you charged me $84 for non compliance.. Why should I pay fine when I was told wrong info from store itself? Its cheating. I can actually take you to court. Help!

• tooomkmkmk (@tmkeycn52xxx) reported 10 minutes ago

  @Fidomobile Thank you for your reply. I’m sorry, but I’m not comfortable speaking on the phone due to a past negative experience with a customer service call. I would really appreciate it if we could resolve this matter through DM or email instead.

• rajesh (@rajeshtwee) reported 12 minutes ago

  @Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057

• Seba-RVR (@seba_rvr) reported 14 minutes ago

  @Fidomobile I need to speak with a support agent. The chat is telling me to call 1-888-481-3436, but when I call that number, they say they're having trouble coordinating to call me back. Can you help me?

• Intrepid Critic (@Who_knewit) reported 16 minutes ago

  @Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.

• Diana Yaz (@DFYdigital_) reported 16 minutes ago

  After 15 years of service, it is time to part ways @Fidomobile . My patience has run out.

• Heyris 𓂆 (@Harisarr) reported 18 minutes ago

  Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever

• Seba-RVR (@seba_rvr) reported 18 minutes ago

  @Fidomobile I need support, can you contact me, please?

• Keith Watts (@atKeithWatts) reported 24 minutes ago

  @Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.

• Seba-RVR (@seba_rvr) reported 27 minutes ago

  @Fidomobile Hi, I need to speak with an agent to request a refund for the unused credit on my account. When I call your support, it says there’s an issue coordinating a callback. I believe this may be because my account is cancelled, but I should still be able to get assistance.