Fido Outage Report in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tanvee Pathare (@tanvee_28) reported 5 minutes ago

  @Fidomobile You switched my number to another number WITHOUT my consent today. Trying to get help from your customer service but no help from past 3 hours! This is mental torture!

• 
  Vamsi Kosaraju (@VamsiKosaraju1) reported 6 minutes ago

  @Fidomobile Plz hav better coordination between sales,chat customer care team & retention team.Due to lack of coordination & communication, clients like myself will end paying over $5 per month over two years. Fido client of 10 yrs with this level of service, Kudos Fido!!!

• 
  McVeigh Kwong (@Mc_Kwong) reported 8 minutes ago

  @Fidomobile I was promised to have $100 bill credit when I signed up with Fido around 5 months ago. I called Fido 3 times, and they promised to call me back to solve the problem every time, but I haven’t received even ONE call from them. Is it the Fido cultural to lie like that?

• 
  Sarthak Rajpal (@RajpalSarthak) reported 9 minutes ago

  Hi @Fidomobile , I am facing a big issue with my phone bill, have been trying to reach out. Kindly connect. #fido #issue

• 
  Gaurav Thummar (@GauravThummar) reported 13 minutes ago

  @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

• 
  PV2ER GI2L (@PGi2l) reported 13 minutes ago

  @Fidomobile Hello, I need a help for my friend. She is a student and use to have long distance plan. Her plan got expired mid way and she incurred a monthly charge of $1282. She was on phone with her family in India. Family member was sick. 1/3

• 
  Bhoomika Motwani (@BhoomikaMotwani) reported 14 minutes ago

  @Fidomobile @FidoSolutions I have cancelled my account and there stands credit balance for my number.Its been more than 4weeks,by when can I get my refund?why I am charged for the unused service?

• 
  bbb (@stalecupcake) reported 25 minutes ago

  Hey @Fidomobile I ran out of data but I can’t activate my 5 free hours of data because I ran out of data so I can’t use the fido network AND activate my free data. Is this a catch 22? @FidoSolutions

• 
  Cindy Chan (@CindyChan416) reported 26 minutes ago

  @Fidomobile I made a 49sec call ("60cents/perMin"), however I was charged $1.20. Are you so evil and greedy that you have to steal 60cents from a person that's on a prepaid phone plan?! Capitalism at its finest. #CORRUPTION Fix It!

• 
  Karli A. Young🌲 (@Explorer_Kay) reported 26 minutes ago from Douro-Dummer, Ontario

  Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!