Fido Outage Report in Sooke, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (37%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Mendel weisz
(@mendelweisz) reported
@Fidomobile Hi I don't know the problem but I added a line to my account and I don't see it on my account and nor in email
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Sofia Fareed
(@Baby_Brown_Eyez) reported
@Fidomobile for some reason my online account has been suspended I am trying to pay my bill yet now have to wait 3hrs+ in the customer service line. Horrendous customer service indeed!
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Prabu
(@Prabu28645569) reported
@Fidomobile Agent told that they will connect with Manager and disconnected the chat. I have never had this worst customer experience. Whether there is any way to take this matter legally ?
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Prabu
(@Prabu28645569) reported
@FidoSolutions @Fidomobile What is the use in DM you guys ? Not sure anyone understands the issue and I need to spent 30 minutes every time to explain the problem . Very worst customer response and service. Anyone who can help to take this matter legally against Fido ?
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Prabu
(@Prabu28645569) reported
@Fidomobile Today I had a very bad experience with Fido customer agent . I was charged $112 incorrectly based on the incorrect information provided by Fido rep and now they are not willing to credit the amount that was posted incorrectly. Can someone suggest next actions ??
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shiv
(@shivangigaur_) reported
Honestly I cannot even begin to explain how terrible Fido is from every single angle. They honestly steal hundreds of money from you, hoping you do not notice and then take MONTHS to return it. @Fidomobile @FidoSolutions Absolutely disgusted with your company. Give me my $ back.
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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•‿•
(@guptamitali21) reported
Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.