Fido

Fido Outage Report in Sooke, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sooke, British Columbia 11/23/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • itstimetochil Dhruv Gupta (@itstimetochil) reported

    She also said that we do not have any email address in last 20 years of their existence in #Canada which is mind boggling. She also told me that she can text this resolution to me which she denied when I told her that I will make @Fidomobile viral on social med. #moneylaundering

  • hamedpajouh Hamed (@hamedpajouh) reported

    @Fidomobile definitely gives you the worst customer experience 😒 you have to check your bill every time! #fid #Ontario

  • Fosters_mom_14 THEE Tracy (@Fosters_mom_14) reported

    Anyone having problems calling out in their cell? @Fidomobile

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • Barinde53343858 Barinder (@Barinde53343858) reported

    @Fidomobile @FidoSolutions i am not able to call or use data. I am not Receiving any phone calls. Are services down. It’s happening since 1:30. I am in Vancouver.

  • xphat Fatma Othman (@xphat) reported

    @Fidomobile I accidentally turned off airplane mode and immediately turned it off. 0.06 MB and 0.09 MB in usage = $20 + tax charges for FidoRoam. What a way to treat loyal customers - if I knew I would get charged a full days rate I would have used it?? Do better???

  • OlgaSava2 Olga Sava (@OlgaSava2) reported

    @Fidomobile No service on Salt Spring Island for 2 hours. What is going on?

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • goldenightmare goldenightmare (@goldenightmare) reported

    how are you gonna charge me to change my voicemail @Fidomobile you really love to screw over the poor, Ive been with you for 15 years

  • nb892312 Tigi Trek (@nb892312) reported

    @Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?