Fido Outage Report in Springford, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Springford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Springford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (27%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Springford, Ontario
Latest outage, problems and issue reports in Springford and nearby locations:
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile Your phone lines tell you to use the website & your 'live' chats cut people off. I'm cancelling my service, I have several family members in Canada who will be doing the same. UTTER DISGRACE.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - your staff just cut me off twice?
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit and wait to be cut off by your staff again?
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gravisan
(@gravisan) reported
@Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.
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JORIAL (JO.hn RI.chard AL.lan)
(@Jorial) reported
Has anyone ever tried to submit a claim to @Fidomobile for a replacement lost/stolen phone? Well, that service gets outsourced to a company in Texas, and the process thus far has been an absolute f*****g nightmare.
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Nadeem
(@NadeemAhmadhere) reported
@Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!
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Bruce Winter
(@Bruce_Winter) reported
@MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.
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Hugo Mendes
(@hmendes00) reported
My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)
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Marty Forbes
(@MJForbes) reported
from
Lac Ste. Anne County, Alberta
@Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?