Fido Outage Report in Springford, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Springford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Springford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Springford, Ontario
Latest outage, problems and issue reports in Springford and nearby locations:
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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K Pena
(@dperador) reported
I find it an issue when CS reps ask you what’s wrong and you tell them what the issue is but they fail to actively listen your concerns. I shouldn’t have to repeat myself 6x what’s wrong for you to grasp what’s wrong.Communication skills are important! @Fidomobile @FidoSolutions
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Kabir Khurana
(@KabirKhurana12) reported
@Fidomobile Is there a planned maintainence going on..since app and website logins are down and till what specific time would it be on.
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Balsher Singh Sidhu
(@balsher_sidhu) reported
@Fidomobile I am repeatedly getting spam calls masked under my OWN number. You REALLY need to up your spam-prevention game. Called customer service multiple times, to no avail.
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Udbhav
(@UdbhavZaroo) reported
@FidoSolutions @Fidomobile Appreciate the quick resolution Van from your team could provide me. I wish all your customer support staff had the same intent. Thankyou so much
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SHAMS E MAN
(@Persianars) reported
@Fidomobile @FidoSolutions worst networks ever worst prices 😡🤬 my home internet is out since last night still I am being charged for nothing no compensation if it’s not stealing what is it it’s happening every others day, I am missing my school classes
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Rob
(@plumeorama) reported
@Fidomobile everytime I come to the Otrawa area the signal is crap...its a total BELL area up here!
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Trish Friesen
(@Treefree1) reported
Hey @Fidomobile customers , are you aware that loyal customers are offered 1 gig of data for $45.00 but new customer offers are 6 gigs for $45.00. Just an example of customer loyalty . I don’t use all my data and was looking to reduce my plan . Fido loyalty ?
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Tally
(@TallySalkey) reported
@FidoSolutions @Fidomobile both the app and website are still down and I need to pay my bill
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Anthony Thompson
(@anthony_t_1999) reported
Hey @Fidomobile why are you only offering some customers extra free data due to the week long power outage in Ottawa? I was told it is not possible despite knowing several other customers who you helped.
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Nishith Singh 🇮🇳 🇨🇦
(@AglSingh) reported
Hey @Fidomobile @FidoSolutions did you just take off 5GB of data and India calling feature from my plan? That too without any prior notice. Thats how you treat your loyal customers ?