Fido Outage Report in Springford, Ontario

Problems in the last 24 hours in Springford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Springford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Springford, Ontario

Latest outage, problems and issue reports in Springford and nearby locations:

• 
  Zach Burke (@zachburke5075) reported 35 minutes ago from Norwich, Ontario

  @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

• 
  Zach Burke (@zachburke5075) reported 57 minutes ago from Norwich, Ontario

  @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MOHAMED OSMAN (@M0_0SMAN) reported 2 minutes ago

  . @Fidomobile I've been a customer for 7 years and spent thousands of dollars on service over the years and the customer service I get is a 3 hour phone run around when I'm dispute roaming charges from a country I've never step foot in. Ridiculous...

• 
  lisa (@lisaeoxox) reported 5 minutes ago

  @Fidomobile your website sucks..nothing works on it...you keep sending me emails saying to call you guys but you know...you guys cut me off so how am I supposed to get a hold of you if the live chat wont work and i cant call.. Ridiculous

• 
  Sarah Barber (@barberinottawa) reported 7 minutes ago

  @Fidomobile @FidoSolutions My new hobby during the pandemic: Spend hours on hold with fido to fix Major errors on Fido's part, that I have been assured were corrected....but not...multiple times! 63 minutes and counting on hold with the same two songs on repeat... #letdown

• 
  Troy Spreeuw (@troy_spreeuw) reported 8 minutes ago

  @lazarus7 @Brightstar @Fidomobile This is typical. Why could they not help you on their customer service lines? Because they don’t empower their staff to actually help anybody IME.

• 
  Amit Jindal (@amitjindal108) reported 9 minutes ago

  @Fidomobile AC 222888612 service cancelled equipment returned but no refund yet, returned on Jan 7 vide canada post no news very frustrating no number to call

• 
  Arvind Balaji (@ArvindBalaji17) reported 10 minutes ago

  @Fidomobile Charged $60 for an account when I didn’t even receive the sim card. On 8th jan, i was assured that my account will be cancelled with no charges. Still have a balance owing. After a 2 hr call with C.S rep, I was told to pay for a service i didn’t use. Unacceptable.

• 
  Kris (@youngkwangwon) reported 12 minutes ago

  @Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.

• 
  XO🧔🏼 (@ThejideGrand) reported 13 minutes ago

  This @Fidomobile customer service doesn't wanna call the manager, she put me on music for almost 30mins. no hello no nothing yet i pay over $250 monthly. uhm

• 
  Dr Gautam Ghosh (@DrGautamGhosh_) reported 15 minutes ago

  Hello @Fidomobile your policy is against the Charter of Rights of Canada and devoid of #transparency What you want ? You rectify it or matter rests in People’s Court ? When you give people a plan : you are liable to inform customer when plan ends @natale_joe

• 
  Kumayl (@Kumayl18705359) reported 18 minutes ago

  @Fidomobile @FidoSolutions I left Canada, through my Sim card but they kept charging me. There is no customer service number on their website no live chat. Social media platforms take ten forms to fill for them to answer.