Fido outages and service status in Springford, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Springford, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Springford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Springford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Springford, Ontario
Latest outage, problems and issue reports in Springford and nearby locations:
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Zach Burke (@zachburke5075) reported from Norwich, Ontario@desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.
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Zach Burke (@zachburke5075) reported from Norwich, Ontario@desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reportedMan @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Devin Riegle (@deriegle) reported@tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy
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Chechimartinez (@chechimartinez) reported@Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible
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Kevin (@Kevin55515892) reported@cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same
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Angela F. (@RRCCowner) reported@Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.
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Evan (@evanoftheyukon) reported@Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)
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Schmermmmmmm (@schmermmmmmm) reported@Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.
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Kirito96 (@kirito_9668) reported@Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.