Fido outages and service status in Springford, Ontario

Problems in the last 24 hours in Springford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Springford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Springford, Ontario

Latest outage, problems and issue reports in Springford and nearby locations:

• 
  Zach Burke (@zachburke5075) reported 28 minutes ago from Norwich, Ontario

  @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

• 
  Zach Burke (@zachburke5075) reported 36 minutes ago from Norwich, Ontario

  @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikant Gupta (@Shrikan15918909) reported 4 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Deep (@djdeeep) reported 5 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Tom McIntyre (@Shuzeke) reported 10 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  sohail (@sohail87033951) reported 13 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  Vaibhav Panwar (@2vpvp) reported 14 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Jennifer (@JMazda26) reported 14 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Marshall (@Oilers4Evr) reported 14 minutes ago

  Looking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.

• 
  Kirito96 (@kirito_9668) reported 17 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Jasmeet Walia (@JasmeetWalia10) reported 18 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Aephraim Steinberg (@QuantumAephraim) reported 22 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.