Fido outages and service status in St. Albert, Alberta
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Case (@case_r_k) reported from Edmonton, AlbertaBeing trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins (@jeneric41) reported from Edmonton, Alberta@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Nikki (@nokihu) reported from Edmonton, Alberta@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Deals (@LeTabby) reported from Edmonton, AlbertaUpdating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@Han2451012192) reported@Fidomobile I want to complain against this manager Bianca formally, please send me your company ‘s email address. I’ll write the incident to your management!
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Bina Carreiro Necak (@BinaNecak) reported@Fidomobile your chat service is being ridiculous right now session times out after i type my question no agents available it disconnects me
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Harry (@Harry54687107) reported@Fidomobile Please fix your home internet issues. I stop working every few days.
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Kate (@Han2451012192) reported@Fidomobile We have different opinions about a thing but that doesn’t mean you as a manager could attack me personally and refused to provide me with essential service.
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Ted Knudtson (@TedKnudtson) reported@SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.
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StayCee (@StayCee_B) reported@nishant_m_r @Fidomobile It went down an hour ago. Im in York region.
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Kate (@Han2451012192) reported@Fidomobile I’ve never experienced a horrible customer service like that. Unprofessional, hostile and crazy. This manager should be sent to a retraining program and teach her how to talk with a customer with courtesy!
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danni (@danni30908563) reported@Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.
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The Dabbler (@The_Dabbler) reported@FidoSolutions Is that even reasonable to ask given what I mentioned? Can I please chat with someone in high level customer service!? @Fidomobile #fido
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nishant im (@nishant_m_r) reported@Fidomobile hello is fido internet down in brampton area?