Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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bryar
(@bryarpaije) reported
@Fidomobile you have by far the WORST customer service and i am ASHAMED that i EVER recommended you to ANYONE. stealing money from customers and throwing your hands up and saying “oh well can’t change anything now”. PATHETIC.
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Pavan Patel
(@patelpavan61) reported
The worst Internet provider in Canada @Fidomobile. If anyone looking for Internet service please don’t choose Fido Internet even if they are offering free service for year. @FidoSolutions @Fidomobile
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bryar
(@bryarpaije) reported
@CHCHTV do you get many stories about how @Fidomobile steals money from their customers and wont call them back until they give up? blames it on customers and then offers no support? if not then i have a story for you about their “amazing” customer service.
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ana’s little prince (lilly)
(@zouiscripted91) reported
@Fidomobile fic your problems. i need to know if i’m wasting all my data or now
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Anil Nooruddin Vasaya
(@vasaya_anil) reported
@Fidomobile I have an issue outstanding and your customer executive gave me false statement on call and literally made me angry as well. Can you please resolve the issue my number is 6478636189
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Jackie Kittie
(@hellojackitty) reported
A member of staff @WISHvancouver asked to look at my Wi-Fi Signal during my 2-night stay at their shelter, Jul 26-27, which is my cell phone provider @Fidomobile got leaked. Within a day of that event my data plan (20GB (+1GB $20 top up) had to be paused despite normal usage.
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بوٹا Nemesis مسیح🌈
(@_HouseofNemesis) reported
@Fidomobile Switching from Fido to Virgin Plus. Your customer service sucks.
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Aly El-Maghraby 💉
(@Aly_El_Maghraby) reported
@Fidomobile worst client service ever ! Very frustrating #611 ! Cannot talk to a human being to resolve / activate a service ! Unbelievable 😡
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Harry
(@Harry54687107) reported
@Fidomobile Its L6P 3X2, I canceled service because of interruptions, lower upload speed, No static IP plans
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Shannon Mischuk
(@ShashersLife) reported
Hanging in the mall, listening to the @virginmobileusa staff tell the customer that @Fidomobile wreaks people’s credit and will hurt you getting a house. #hmmm interesting fakes tactic #Virginmobile @CFFairviewMall #canada