Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Fido outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Singh
(@AmanSin36901262) reported
@Fidomobile very bad customer service. Firstly, a long hold and then nobody answers. I need to speak immediately with someone. Have unauthorised charges on my billing.
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Sumeet Dhameja
(@DhamejaSumeet) reported
@Fidomobile Fido FRAUD of $95 for third party charges on tablet I never used. Customer service won't provide any help and tries to convince that it is your fault. When clearly they have a BUG in their system @CRTCeng
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.
(@Idkkk000001) reported
@Fidomobile what is happening why does it say I have no SIM card and now no service!?
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Gaurav Thummar
(@GauravThummar) reported
@Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.
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Karli A. Young🌲
(@Explorer_Kay) reported
from
Douro-Dummer, Ontario
Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!
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Cyn (Chiew) Priest
(@Cynderbug) reported
I should never have taken @Fidomobile’s loyalty offer to switch to @RogersMobileCa Both my husband and I cannot send any outgoing text messages. Fido said this won’t happen if we switched back. I called Tech yesterday and they said it would take 48 hours for mine.
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Ankur Jain
(@ankurjain2989) reported
@Fidomobile You're extremely unfair to your customers and punish their long term loyalty with ridiculous charges, overly expensive plans, and extremely poor customer support. NOT COOL!
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North Ambrose
(@north_ambrose) reported
@Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest
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CircularLogic
(@CircularLogic89) reported
@gerbean99 @Fidomobile Unfortunately, there isn't anything anyone can do to prevent their number from being spoofed. Even the RCMP had their number spoofed. It's too bad more people aren't aware of the situation and more understanding when returning calls
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Gaurav Thummar
(@GauravThummar) reported
@Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.