Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 03/21/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GregorioAnselm1 Gregorio Anselmo (@GregorioAnselm1) reported

    @Fidomobile There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ and BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible for the genocide of the indigenous children!

  • LarissaDempster Lari (@LarissaDempster) reported

    @TorontoStar @Fidomobile And dont even bother calling - its hard to get through and no one will help.

  • prasunjha1 prasun jha (@prasunjha1) reported

    @Fidomobile Promised bill credit of $100 as per terms and conditions is still pending despite several long calls with customer service representative since last 3-4 months after each billing cycle. Not expecting this service. Please resolve this issue at the earliest.

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @FidoSolutions What is equivalent of 5 days service? Some of us use your network to make international calls? Is that also being considered? @Fidomobile

  • SleeperMole Molevanna (@SleeperMole) reported

    @FidoSolutions Don’t know what you mean. The problem is @Fidomobile your customer service is not working. I set up 3 calls through 611 to talk to a person and 3 times did not receive a call at all yet did receive voicemails that stated I was unreachable. Please fix this

  • phoebefridgers keira (@phoebefridgers) reported

    i'm so tired of your virtual assistant and your customer service staff via chat. @Fidomobile @FidoSolutions has not only had the service interruption but was deliberately misleading in its plan selection and has changed my plans without my permission. :)

  • lavandxr 🥀 (@lavandxr) reported

    @FidoSolutions @Fidomobile you guys just sent me a bill but I still don’t see a credit on the service disruption that I experienced last Friday! This is ridiculous. Where is my credit????

  • andreibc andrei (@andreibc) reported

    Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $2.50(for each line I own). I’m switching all my lines to @Bell #rogersoutage #rogersdown

  • SkyNet96927243 AJ (@SkyNet96927243) reported

    @Fidomobile @Rogers worst service. My phone number is still out of service after 6 days!!!! Nobody knows anything. I have fido internet and two phones on fido. I think its time to switch to someone else

  • patelmeet5413 Meet patel (@patelmeet5413) reported

    @FidoSolutions @Fidomobile What a joke in name of customer service @Rogers no retention offer given. You don't care about customers. Time for all to change from you guys.