Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 12/19/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • G_Beauregard Griffin (@G_Beauregard) reported

    @Fidomobile @FidoSolutions @Brightstar I pay a monthly fee for premium device protection on a Galaxy S20. My screen is broken and needs to be replaced ASAP. I filled out a service request but have not received any information on where to take my phone for repair!

  • dina_alrubaye Dina Al Rubaye (@dina_alrubaye) reported

    @Fidomobile HAS LITERALLY THE WORST WORSTTT WORSTT CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. @FidoSolutions

  • ymalik79 Y.A.M (@ymalik79) reported

    @Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

  • St0rm0fSw0rdS J Weston (@St0rm0fSw0rdS) reported

    @Fidomobile @FidoSolutions The worst phone company in all of Canada strikes yet again..... Can someone explain to me why the My Account won’t work? Tried to sign in through the webpage. Says I need an account number to get onto the website? This company is a complete joke.

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile Made a wrong reporting to @TransUnion regarding some late payment that wasn't associated with my account. Coz of this, my credit is getting bad. Fido noted my complaint on 12 April and asked me to wait for 3 weeks. I called Fido today.. was told nothing has been done.

  • tomontop Thomas Allan (@tomontop) reported

    @Fidomobile waiting for the return call from the win back team, it's been 2 days. If I'm not getting any call from them by EOD, I'm gonna stick with my new service provider which I'm still happy about. Tot of giving u guys a chance.

  • Joel08322500 Joel Dieudonner (@Joel08322500) reported

    @Fidomobile I can’t login in my account

  • Foxy923 Ryan (@Foxy923) reported

    @Fidomobile is the home internet outage going to be fixed soon? Must not be wide spread since I can’t find any info on it.

  • xkeeshaye Nay (@xkeeshaye) reported

    @Fidomobile hello what is going on with your accessories system? It seems to always be down. Accessory payment program.

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I was notified by your company on May 8, 2021 regarding the service usage bill of $987.73 for the account # 8-7102-XXXX.