Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (31%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Olga Sava
(@OlgaSava2) reported
@Fidomobile No service on Salt Spring Island for 2 hours. What is going on?
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CircularLogic
(@CircularLogic89) reported
@hbshmoe @Fidomobile Don't think Fido has a 'Canada US borderless plan'. They offer Fido Roam. Regardless, they use the same network as Rogers
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions Just a Feedback - Customer service is worst. CSR either don’t understand anything and don’t want to understand anything regarding request over the call. To open a new account take 10 minutes at store but to correct mistake made by in-store (1/n)
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Kathleen
(@chasing_adalia) reported
Listening to my partner on the phone with @Fidomobile trying to explain the problem with reducing the data on his plan by 5GB four days before the billing cycle ends. They legitimately don’t understand. Retention dept won’t be saving this customer, yikes.
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Bueller styles
(@Buellerstyles) reported
@Fidomobile hi,is there service down in Lower mainland? I have full bars but can't make or receive calls right now. Any update would be awesome. Thanks!
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Never Give Up
(@DaleMacLean1) reported
@Fidomobile can't get any help from fido because there are no available service representatives. Tried calling, tried ask Jack. I'm unable to log in via main website or thru the app.
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?
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Jane
(@janelpense) reported
@Fidomobile is your network up in Oakville? I just cancelled my Bell line and am relying on your service for #wfh and now can’t make any outbound calls, even to check voicemail. Just finished an inbound call. Help!
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MaryEllen
(@MarryellenZ) reported
@Fidomobile the internet is down again! It’s keeps happening a lot lately. What’s happening?!!😤
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Dhruv Gupta
(@itstimetochil) reported
She also said that we do not have any email address in last 20 years of their existence in #Canada which is mind boggling. She also told me that she can text this resolution to me which she denied when I told her that I will make @Fidomobile viral on social med. #moneylaundering