Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Pothead
(@LisaPothead) reported
@Fidomobile your website sucks. Cant get ahold of anyone.. you keep sending me emails to call you guys but you know..you guys cut my phone off so how am I supposed to call you?
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Aditya Gupta
(@adigupta88) reported
@Fidomobile you guys are such liars...each time a call back is promised and nobody calls back. Your systems are worst in the industry and keep torturing your ex-customer and be known in the industry for that
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Marc
(@MarcoAndrew24) reported
@Fidomobile used to be a Fido customer, I’ve just received by sms a fraudulent 1-819 number ? Stating a refund for previous 8 months ago charges ?
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Well, it's cow year now.
(@DecaireRobert) reported
Why is the @Fidomobile website such garbage? I'm just trying to look at phone plans and it's giving me a loading animation literally every time I click a page for about 20 seconds. You're a telecommunications company. This should embarrass you.
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Jayrob2k
(@THEROBEGAMING) reported
@Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.
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Becky♥ 🇭🇹
(@DMissBecky) reported
I’m a good customer and I always pay on time. So much to for being a loyal customer! @virginmobilecan Maybe @Fidomobile will appreciate that!
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jason levy
(@jas_nlevy) reported
@Fidomobile I’ve been getting spam phone calls every 20 minutes all day long each time from a different 965 number. I’ve tried calling Fido but there doesn’t seem to be a way to talk to a human. Is there someone who can help out with this?
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TFK Athletic Performance
(@AthleticTfk) reported
@Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡
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Kelland Fairweather
(@k_design7) reported
hey @Fidomobile Whats going on with your services? I keep getting a "We hit a snag" alert whenever I try to log into the website or app. Ive changed my password many times, different computer and cleared my history. No Luck. And your 1-888-481-3436 was no help
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Aditya Gupta
(@adigupta88) reported
@Fidomobile ...when a customer does not make a payment, you are after his or her life to ensure payment is made. However, when you have to make a payment to your customer, you will ensure to not make the payment and torture your ex-customer.