Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 12/09/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • xena_and_gabby PMac 🏳️‍🌈 (@xena_and_gabby) reported

    @Fidomobile Your Automatic customer service is horrible and waiting 2 hours for someone to pick up a phone or FORTY minutes for someone to answer a chat is ridiculous. Poor customer service. Finally got things wrapped up - but took waaaay too much of my time. D-

  • DIDARSI23648290 DIDAR SINGH (@DIDARSI23648290) reported

    @Fidomobile it is pathetic service of Fido. I had technical issue from the last to day to make international call. I called to the service customer regarding after putting on me hold for hours they disconnected my call. it is very bad. It is not professionalism with customer.

  • kaurporate gagan (@kaurporate) reported

    @FidoSolutions @Fidomobile I'm sad. You treat new customers better than existing ones of 15+ years! Why can you not offer me a loyalty plan?

  • leesxox Lisa Dee (@leesxox) reported

    @Crystal_MKrep @Fidomobile Down here to!! Calls failing to go through!!!

  • christinekasnak christine kasnakian (@christinekasnak) reported

    @Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.

  • GURINDERDEV GURINDER GHOTRA (@GURINDERDEV) reported

    @Fidomobile Hi I bought a Pixel 4 XL from you. Need help with the device as it would restart multiple times. Please advise who to contact in Fido for the same. Thank you.

  • 40Samchen sammy (@40Samchen) reported

    @Fidomobile Could you please fix this issue to resume the internet ASAP

  • 40Samchen sammy (@40Samchen) reported

    @Fidomobile WORSE Fido service experience EVER, home Internet been cutoff for 2 days already and problem still not solved YET. None of the customer service agent can provide me any help or solutions at all and keep transfer me to different departments, which is 6+ hr wait time.

  • rav_tastic Ravneet Gill (@rav_tastic) reported

    @Fidomobile having a hell of a time trying to reach your customer service.. Who has time to be on hold for 60+ minutes?! 🙈 Please implement a call-back service!

  • DangerOnAir Danger On Air (@DangerOnAir) reported

    @SoniaSAslam Every single day. 3 today alone. Wondering why I even pay for cell service at this point. @Fidomobile