Fido

Fido Outage Report in St. Albert, Alberta

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 01/01/2026 15:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HamidArzani Hamid Arzani (@HamidArzani) reported

    @Rogers @Fidomobile @chatrmobile Dear Rogers, Thanks for your support. Could you extend this service's deadline since the internet and SMS are still restricted in Iran?

  • Negin34352375 Negin (@Negin34352375) reported

    @Fidomobile please extend this the offer for free talk to Iran for Canadians as the internet is still down in Iran and we have no way other than calling them directly. VPN's hardly connecting!!

  • akash_arunkumar Akash (@akash_arunkumar) reported

    Hi @Fidomobile Have a $55 plan with 25gb and a customer for nearly 3 years. I saw that Fido in a mall has a $50 for 20gb plan which they are discounting to $35 for a year for new customers,but apparently only $10 off a $60 plan for existing customers. Loyalty counts for nothing

  • Koko13631 سر عنجام (@Koko13631) reported

    @Fidomobile Hi Fido, What you have done to support us meant a lot to us. Thanks for your help. Unfortunately now the Internet blockade has worsen in Iran and we cannot get connected with our family at all. I appreciate if you extend your support for Iranian Canadians.

  • rachellhowl Rachel (@rachellhowl) reported

    .@Fidomobile texted me on Monday that I need to call them about my extended coverage usage (i.e. all of Labrador) and I finally called them back today. They are cutting off my service in Goose Bay on Monday & there is nothing that I can do 🥲

  • Nass_i_M 👾 ربات۳۹۷ 👾Nassim (@Nass_i_M) reported

    @Fidomobile Hi Fido, What you have done so far to support us was great. Thanks for your help. Unfortunately now the Internet blockade in Iran is worse than ever before, so we cannot get in touch with our family at all. I appreciate if you extend your support for Iranian Canadians.

  • singh_48 Mandeep Singh (@singh_48) reported

    @Fidomobile @Fidomobile Hey Steeve, Did you even read by request. Are you guys professional at all? I am saying I cant login into my account and you are asking me to login and authenticate. Please talk logically. I already gave you the technical support ticket number. Status pls?

  • PrkingVigilante Parking Vigilante (@PrkingVigilante) reported

    I am so ******* sick and tired of my ******* piece of ******* **** #GooglePixel6 from @Fidomobile. I can't wait to wind-up my contract and find a new provider and a new phone. This company and this phone are absolute garbage!

  • Samnia82 Sam M (@Samnia82) reported

    @Fidomobile Iranians still need your help connecting with loved ones in Iran. Internet connection is not there to connect! 🙏🙏🙏🙌

  • Kolaei Amir (@Kolaei) reported

    @Rogers @Fidomobile @chatrmobile I was wondering if this service could be extended. The Internet is still restricted in Iran.