Fido outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Deals (@LeTabby) reported 5 minutes ago from Edmonton, Alberta

  Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

• 
  Serena Mah (@SerenaCMah) reported 16 minutes ago from Edmonton, Alberta

  @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

• 
  Nikki (@nokihu) reported 36 minutes ago from Edmonton, Alberta

  @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

• 
  Case (@case_r_k) reported 42 minutes ago from Edmonton, Alberta

  Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

• 
  Letters to LALA Land (@byMissMisa) reported 55 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

• 
  Eric Jenkins (@jeneric41) reported 56 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kudzie Chasosa (@chasosak) reported 7 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Watmough.eth (@Watmougheth) reported 8 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Lori (@LoriinDurham) reported 14 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Jasmeet Walia (@JasmeetWalia10) reported 14 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  She. M. (@MusingsbyShe) reported 18 minutes ago

  @StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.

• 
  SM (@Sabisweet_s) reported 21 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Shrikant Gupta (@Shrikan15918909) reported 23 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 24 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Jayant (@jayant_vohra1) reported 26 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

• 
  آسمانگر (@eyesonsky) reported 28 minutes ago

  @Rogers @Bell @Fidomobile During the current internet disruptions, please help Iranians stay connected with their families by providing free calling services to Iran. Your support during this difficult time would make a meaningful difference. #DigitalBlackoutIran