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Fido

Fido outages and service status in St. Albert, Alberta

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  • Fido generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • jeneric41
    Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa
    Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • nokihu
    Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • LeTabby
    Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • SerenaCMah
    Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • case_r_k
    Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • cpslifestream
    cpslifestream (@cpslifestream) reported

    @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?

  • QuantumAephraim
    Aephraim Steinberg (@QuantumAephraim) reported

    @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

  • Tony14236731
    Tony (@Tony14236731) reported

    ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

  • anon26747971223
    anon (@anon26747971223) reported

    @Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?

  • eraseing_woman
    Canadian Woman 🇨🇦 (@eraseing_woman) reported

    Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

  • LinosVersion
    Lino's Version (@LinosVersion) reported

    Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

  • Kevin55515892
    Kevin (@Kevin55515892) reported

    @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

  • NHGANG240
    Flair905 (@NHGANG240) reported

    @Fidomobile is the WORST company on Earth

  • RaphaelDan86238
    Raphael Daniel (@RaphaelDan86238) reported

    @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

  • chasosak
    Kudzie Chasosa (@chasosak) reported

    @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks