Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 12/12/2024 12:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaSt. Albert Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • NancyBurwell9 ProudToBeCdn 🇨🇦 (@NancyBurwell9) reported

    Just a warning never buy a phone online from @Fidomobile. The support is non existent. Trying to send back, phone and it won’t even connect to the internet to delete my files. Worst $1,000 purchase I’ve ever made! Want ME to phone Apple to fix THEIR phone 🖕🖕

  • ron_haderlein Ron Haderlein (@ron_haderlein) reported

    Hi @Fidomobile and @FidoSolutions could please fix the fido app so I can get into it.

  • TheOtherGuy1 The Other Guy (@TheOtherGuy1) reported

    @tina_edube @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans

  • mikeleeuno mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile after talking on the phone for 90min with fido and the manager telling me there’s nothing we can do to fix the problem that we created and you have to bare the consequences of our mistakes i don’t think there’s anything anyone at fido can do to make me not regret being with fido

  • solobaz AA (@solobaz) reported

    @Fidomobile I have been emailing "refer a friend" team for sorting my billing issue since last 3 weeks but not response / resolution. Can you pls help? My bill date has already passed. I have called customer care also 3 times but no resolution.

  • Muskmusttusk elonmuskisadoofus (@Muskmusttusk) reported

    Hey @Fidomobile I need some help!

  • ektachadha85 ekta chadha (@ektachadha85) reported

    @Fidomobile : just pissed with how your agents are so hopeless. I am charged a 50 dollar for service fee which was expected to be credited back.This has not been done and your agents keep talking random stuff.

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    If i didnt have a 2 year contract with @Fidomobile i promise i would have burned my phone down and chopped my fingers off for ever dealing with this ****** company. I dont say that lightly, ive been a loyal customer since 2016. #wosrtcustomersupport #worstmanagement #useless

  • TheOtherGuy1 The Other Guy (@TheOtherGuy1) reported

    @justcanadaTings @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans