Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (27%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Pushmeet Kohli
(@PushmeetK) reported
@FidoSolutions That is just crazy. Giving credit equivalent to the fee of one day of service!! How about you ask your customers how much money did they lose because of your service being out for that day? Clearly shows how much you care about your customers! #fidooutage @Fidomobile
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Ani H.
(@AniHajderaj) reported
@farahng @Fidomobile Nah the service with fido is good, just sucks it costs such a premium
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Blue Dalia 🦁
(@bbludalia) reported
@RogersHelps @Fidomobile so are we going to be compensated for the money we lost due to the network outage ? A simple apology is not enough we signed contracts to receive service
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Pushmeet Kohli
(@PushmeetK) reported
@FidoSolutions @Fidomobile giving customers credit equivalent to a fee for one day is not enough. Thats just crazy! How about you ask your customers how much money did they lose because of your service being down for that day? This is totally insane and unfair. fidooutage
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Will R.
(@Willillillillil) reported
@FidoSolutions I called the fraud department today again and left a message again and again. Not available. And normal customer service is not able to help me because I can't access my account - my account has been suspended because of THAT FRAUD ISSUE!!! Unbelievable. @Fidomobile 2/2
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Donk 🌐
(@donk_316) reported
@Rogers @Fidomobile so if I’m late on a payment by 13 seconds you guys are on it but when you have issues for 18 hrs... not a word. I’ll be switching providers end of this month
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Ani H.
(@AniHajderaj) reported
@farahng @Fidomobile to be clear most of that is because i bought a 12 pro on a contract, my service is roughly 70 a month
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Cy Cyril
(@cyril0) reported
@exulicus @FidoSolutions @Fidomobile I am more interested in the consequences of the update's impact, why was the update applied to all production infrastructure on a Monday morning? How specifically did the update affect your network and wtf guys? This is ridiculous How could you let this happen?
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions I LOST MY JOB DUE TO THE COUNTRY WIDE OUTAGE AND FIDO REFUSES TO ADMIT RESPONSIBILITY. When I as a consumer chose Fido, I chose them with a certain expectation that my services would be provided. THEY WERE NOT. Not only were they not provided...
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Laura Feeney
(@DaleJr288) reported
@iqster @richard680news @Fidomobile Darn well better be my FIDO service interruption backlogged me I'm still returning calls.