Fido

Fido Outage Report in St. Albert, Alberta

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 05/09/2025 01:55

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near St. Albert, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaSt. Albert Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AashrayAkundi89 Aashray Akundi (@AashrayAkundi89) reported

    @Fidomobile is there a way to reach the customer service #? Been trying for the last 4 days - no matter what time, it’s always outside business hours. Live chat doesn’t. What’s the best way to get help from you??

  • 604jchen Jason (@604jchen) reported

    @Fidomobile your Customer service agents are so useless, please make your future promotions more clear, some have been able to get special treatments.

  • Commander4162 Commander416 😷 (@Commander4162) reported

    @Fidomobile I am getting frustrated! Who do I speak to in Fido management to get a long standing, and recurrent problem solved. If I can't get it dealt with, I will talk to Joe Natatle and see who's *** he can kick.

  • lameparm prinkly (@lameparm) reported

    @Fidomobile worst ever experience. get some better customer service representatives. seriously reconsidering my decision with going with fido

  • Niconda Nicolas Conda (@Niconda) reported

    hey @Fidomobile i enjoy having you as my provider however you frequently promote @shawacademy a company that its sole purpose is to scam people, they unlawfully got 35 dollars from me that they don't want to refund but I'm sure there are worst cases out there

  • BeholdTruth2 BeholdTruth (@BeholdTruth2) reported

    Hey @Fidomobile because of you ineptitude in service I will be cancelling all my family accounts tomorrow Ciao ********

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    @Fidomobile Hello! Phone cut off while I was waiting for the customer service specialist to find the note on my file; called back and customer service is closed! Hope @FidoSolutions can help as this is time sensitive!!

  • pictor Mike Schilder🇨🇦 (he/him) (@pictor) reported

    @Fidomobile My plan is $65 for 10GB. I see on the site that your 10GB plans are listed at $60. Who do I talk to about knocking my bill down by $5?

  • kdaniric danielle (@kdaniric) reported

    Ordered a new phone and got a sweet deal from @Fidomobile early last week. Too bad I have had zero follow up regarding the delivery of my phone even though I was advised I would have it in hand within 2 to 5 days and I can't get through to customer service #foreverwaiting

  • HarisMasood07 Haris Masood (@HarisMasood07) reported

    @Fidomobile trying to connect with tech support for internet assistance since many days but always stuck on long holds over 30 minutes without getting to an agent. How can i get someone to help with internet connection issues ?