Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (27%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Gord M
(@GordM20) reported
@Fidomobile I hate to shatter your confidence because I got a heads up via text this morning and the scheduled 9am call never happened. To bad because technically Fido mobile has been quite reliable and customer service USED TO BE adequate, which it clearly no longer is.
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Aѕнα
(@ThiaBaybee) reported
@Fidomobile This is not much of a solution since I have to go through the tedious process of scheduling another call only for this to probably happen yet again. Perhaps suggest to your superiors that it would be great if customers could get help from humans if they needed to speak to someone
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jay makinze ❼
(@Mr_Teekay) reported
if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult
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3 MEN on a corner
(@ThatCdnGuy1) reported
@RyanZComedy @Fidomobile Choose a discount carrier, and you get discount service!
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Cdst
(@Cdst279943) reported
@Fidomobile I have been trying to contact fido for a long time. I lost my phone for over a month and I need to cancel my plan but I cannot contact you guys. Can u guys please help me out
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Gurdev
(@gurdevdhanoa) reported
What the hell is going on with @Fidomobile ? My mobile internet isn’t working at all! I’ve been trying to call customer care and instead of helping me right away, they’re talking about scheduling it? Seriously? I need it now, not later. This is pathetic service!
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Har2424
(@Har24242) reported
@Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends
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وحشی
(@iamkmpk) reported
Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?
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Phoenix🕉️
(@Phoenix25R) reported
@Fidomobile My issue isn’t about “answering questions.” It’s about the timing of the call. If I have to wait two days, I might as well visit a store and fix it myself. What’s the point of “online customer service” if urgent issues can’t be handled promptly?@Fidomobile
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Ak-Sar-Ben Knights
(@wyntyre) reported
@Fidomobile please quit calling me like 8 times a day! I don't have a Fido account and never have had one.