Fido Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Letters to LALA Land (@byMissMisa) reported 7 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

• 
  Eric Jenkins (@jeneric41) reported 33 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Slim Shady (@Rahul_270981) reported 4 minutes ago

  @Fidomobile @Fidomobile I have 8 gb data remaining in my bill cycle but for some reason I'm unable to use it, spoke to the customer care executive he told me to reset the network settings and I did that but still the data ain't working

• 
  M A N I (@mani2naga) reported 9 minutes ago

  @Fidomobile You are spending million $ for promotions but can’t you let the customer knows through messages that their promotion offer is going to end and they will be charged from now.? I paid $471.21 instead of $60. #NeedJustice

• 
  GrassyVault#LLJW (@VaultOgrass) reported 10 minutes ago

  Shoutout to the multibillionaire corporation making me pay for a phone bill on a phone i never received let alone use a second of the plan, thanks for *** ******* me @Fidomobile

• 
  Neel Shah (@neelshah85) reported 10 minutes ago

  @Fidomobile Tried to renew my discount or cancel my home internet service. Your chat rep stopped responding and your phone rep hung up when I tried to cancel. Filed a CCTS complaint but still no confirmation that you’ll cancel it. How do I cancel my service?

• 
  Agniprava Nath (@agniprava_nath) reported 12 minutes ago

  @Fidomobile However, much to my surprise I was charged for all of these. Very unfortunate. I called customer service and they told me they can’t help as there’s no proof. Are you kidding me?

• 
  bbb (@stalecupcake) reported 13 minutes ago

  Hey @Fidomobile I ran out of data but I can’t activate my 5 free hours of data because I ran out of data so I can’t use the fido network AND activate my free data. Is this a catch 22? @FidoSolutions

• 
  Tanvee Pathare (@tanvee_28) reported 14 minutes ago

  @Fidomobile You switched my number to another number WITHOUT my consent today. Trying to get help from your customer service but no help from past 3 hours! This is mental torture!

• 
  Sarthak Rajpal (@RajpalSarthak) reported 14 minutes ago

  Hi @Fidomobile , I am facing a big issue with my phone bill, have been trying to reach out. Kindly connect. #fido #issue

• 
  Raj (@Sn84Raj) reported 15 minutes ago

  @Fidomobile is that only me facing home internet wifi connection issue at Yonge&sheppard ?

• 
  McVeigh Kwong (@Mc_Kwong) reported 17 minutes ago

  @Fidomobile I was promised to have $100 bill credit when I signed up with Fido around 5 months ago. I called Fido 3 times, and they promised to call me back to solve the problem every time, but I haven’t received even ONE call from them. Is it the Fido cultural to lie like that?