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Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • byMissMisa
    Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • microfauna
    Naomi (@microfauna) reported

    @Fidomobile hi there your call back feature doesn’t work no matter how many times I try the call back feature it goes straight to voicemail. Is there a way I can call directly customer service I don’t mind being on hold for a bit

  • saintlittt
    lalit (@saintlittt) reported

    @FidoSolutions @Fidomobile My internet (data) has been really poor lately i don’t feel comfortable paying for a service that isn’t fully working! I was almost stranded in a different city last month because I could not call myself an Uber because my data was not working everything im out it don’t work!!!

  • ThatJoyee
    Joyee L. (@ThatJoyee) reported

    @FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice

  • rohancnaidu
    arcanadian_23 (@rohancnaidu) reported

    @Fidomobile - pathetic customer service. You send an “exclusively for you” offer which I opt for and place and order. Your store does not have the stock in spite of website showing it in stock. Dont know why you guys make us use express pickup if you cant deliver your promise.

  • VenLove_
    VenLove (@VenLove_) reported

    @RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.

  • joecconde
    Jose, sin tilde. (@joecconde) reported from Westmount, Quebec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • rohancnaidu
    arcanadian_23 (@rohancnaidu) reported

    But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way

  • Roland73619763
    Roland (@Roland73619763) reported

    @Fidomobile ****** service and customer service from your agents

  • Roland73619763
    Roland (@Roland73619763) reported

    @FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******

  • thismamaluvs
    Nancy Doherty-Whalen (@thismamaluvs) reported

    @Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.