Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 01/27/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • troy_spreeuw Troy Spreeuw (@troy_spreeuw) reported

    @lazarus7 @Brightstar @Fidomobile This is typical. Why could they not help you on their customer service lines? Because they don’t empower their staff to actually help anybody IME.

  • dezy_cakes Dezy (@dezy_cakes) reported

    @FidoSolutions @Fidomobile basically blaming for their customer service rep for not doing their job, I literally cannot make this up. What a joke!!

  • KokoLidia Lydia kkkkkk (@KokoLidia) reported

    @Craig17981815 @Fidomobile So typical of Fido. I used to have my cell w them and it was horrible. I regret giving them a second change 😢 we should prob report them for misleading advertising 🤔🤔

  • Lot3Naval Naval Lote (@Lot3Naval) reported

    Happy to get rid of @Fidomobile . Just saw they have been charging me extra for months for some BS. Very sad that I only have 2 followers who can read this. I hope everyone reads it and decide to leave this network. I will try to switch max people I can, i swear.

  • AreElKay Rabab Khan (@AreElKay) reported

    After 2 weeks of trying, my complaint did not get resolved by @Fidomobile. My suggestion, do NOT believe anything their agents offer you.

  • LuisHoodBorn Luis De La F (@LuisHoodBorn) reported

    @Fidomobile how many floors down must I throw my router in order for it to supply internet to my household ?

  • TheRealestDRyan Danny Ryan (@TheRealestDRyan) reported

    On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!

  • jainpranav110 Pranav Jain (@jainpranav110) reported

    @Fidomobile I have spent so much time explaining all this to so many customer representatives. Everyone seems to understand the problem and yet no one seems to fix it. This is just time consuming!!

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    . @Fidomobile @FidoSolutions I've been a customer for 7 years and spent thousands of dollars over the years and the customer service I get in response is a 3 hour phone run around when I'm disputing roaming charges from a country I've never step foot in. Ridiculous..

  • FirstLady_Toya Toyaaa🦋 (@FirstLady_Toya) reported

    @Fidomobile is such a piss poor company. Horrible service