Fido

Fido Outage Report in St. Albert, Alberta

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 01/16/2026 01:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MHazaveh Ma Ha (@MHazaveh) reported

    @Fidomobile the worst customer service ever !! Will never recommend you to anyone

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile since Agust I already called fido phone service two time, no one gave me $25 credit. Why fido company play game like that. Who can trust Fido?

  • Neha21366756 Neha (@Neha21366756) reported

    @Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!

  • justtrevslife trev 🌈 (@justtrevslife) reported

    @Fidomobile figure out how to get me in contact with your customer service or i’m going to close my account. the call back link bullshit doesn’t work

  • gravisan gravisan (@gravisan) reported

    @Fidomobile what kind of dog 💩 website do you have? I reset my password to login to my account and it comes up with account closed, when I have an active billable account on there that I need to pay for. If you can't sort this out you should quit the consumer phone business.

  • Jummy Jummy (@Jummy) reported

    Dear @Fidomobile @FidoSolutions, I don’t think I’d use your chat service again for customer service: it’s WAY SLOWER than speaking to someone on the phone.

  • Drewisky1 Drewisky (@Drewisky1) reported

    @Fidomobile as a customer with Fido I am begging for help. I purchased a TCL Pro from Fido have sent it in for defective repairs twice now, and now my phone cannot be found. I have spoke to C/S and store reps at Vaughan Mills. With no help. I am begging for help with my problem.

  • MHazaveh Mahta Hazaveh (@MHazaveh) reported

    @Fidomobile shame on you fido for the way you treat your customers!!!

  • RogannJosh K A S H I (@RogannJosh) reported

    @Fidomobile Data is not working from this morning , what’s wrong with your network?

  • RunningSquirre3 RunningSquirrel (@RunningSquirre3) reported

    I missed Virgin Mobile I wish never switched to @Fidomobile. Very bad customer service. Just charged me 3 times for activation fee, it was their mistake and not going to pay me back!