Fido Outage Report in St. Albert, Alberta

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (58%)

2. 

   Internet (28%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• Case (@case_r_k) reported 17 minutes ago from Edmonton, Alberta

  Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

• Letters to LALA Land (@byMissMisa) reported 24 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

• Eric Jenkins (@jeneric41) reported 52 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• nah nah natalie 🦇 (@NahNahNahtahlee) reported a minute ago

  I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮‍💨

• Praneetha Navathe (@PraneethaN_18) reported a minute ago

  @Fidomobile Bad service and bad fido BAN fidoooo

• Carly 🐈 (@theregoesCarly) reported 2 minutes ago

  @RJO1111 @Fidomobile @bell charges $12 a day as well. It’s terrible.

• Basil Al-Dajane (@baldajan) reported 3 minutes ago

  Truly amazing! Got a new iPhone. @Fidomobile (Canada) doesn't support eSIM transfer. I have to walk over to the Fido Store and pick up a new QR code... and I'll be charged $10+tax for a piece of paper that has a QR code printed on it to activate an eSIM...

• Gurtek (@gurtek007) reported 5 minutes ago

  @Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?

• erteo (@ouatatow) reported 5 minutes ago

  @Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest

• Samuel J Ujewe, PhD. (@sujewe) reported 10 minutes ago

  So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls

• DMartin (@DrDDOM) reported 12 minutes ago

  Is @Rogers or @Fidomobile down or is that just our internet?

• Ali R. Tariq 🍁 (@alirtariq) reported 12 minutes ago

  @Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!

• Whoever (@Whoever1010) reported 14 minutes ago

  @heyitsyashu Yup, called @Fidomobile many many times to complain but they had no solution except to change my number. I asked what is the guarantee of the new number doesn't receive spam calls/messages? They said none!