Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 01/11/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bryarpaije bryar (@bryarpaije) reported

    @Fidomobile you have by far the WORST customer service and i am ASHAMED that i EVER recommended you to ANYONE. stealing money from customers and throwing your hands up and saying “oh well can’t change anything now”. PATHETIC.

  • patelpavan61 Pavan Patel (@patelpavan61) reported

    The worst Internet provider in Canada @Fidomobile. If anyone looking for Internet service please don’t choose Fido Internet even if they are offering free service for year. @FidoSolutions @Fidomobile

  • bryarpaije bryar (@bryarpaije) reported

    @CHCHTV do you get many stories about how @Fidomobile steals money from their customers and wont call them back until they give up? blames it on customers and then offers no support? if not then i have a story for you about their “amazing” customer service.

  • zouiscripted91 ana’s little prince (lilly) (@zouiscripted91) reported

    @Fidomobile fic your problems. i need to know if i’m wasting all my data or now

  • vasaya_anil Anil Nooruddin Vasaya (@vasaya_anil) reported

    @Fidomobile I have an issue outstanding and your customer executive gave me false statement on call and literally made me angry as well. Can you please resolve the issue my number is 6478636189

  • hellojackitty Jackie Kittie (@hellojackitty) reported

    A member of staff @WISHvancouver asked to look at my Wi-Fi Signal during my 2-night stay at their shelter, Jul 26-27, which is my cell phone provider @Fidomobile got leaked. Within a day of that event my data plan (20GB (+1GB $20 top up) had to be paused despite normal usage.

  • _HouseofNemesis بوٹا Nemesis مسیح🌈 (@_HouseofNemesis) reported

    @Fidomobile Switching from Fido to Virgin Plus. Your customer service sucks.

  • Aly_El_Maghraby Aly El-Maghraby 💉 (@Aly_El_Maghraby) reported

    @Fidomobile worst client service ever ! Very frustrating #611 ! Cannot talk to a human being to resolve / activate a service ! Unbelievable 😡

  • Harry54687107 Harry (@Harry54687107) reported

    @Fidomobile Its L6P 3X2, I canceled service because of interruptions, lower upload speed, No static IP plans

  • ShashersLife Shannon Mischuk (@ShashersLife) reported

    Hanging in the mall, listening to the @virginmobileusa staff tell the customer that @Fidomobile wreaks people’s credit and will hurt you getting a house. #hmmm interesting fakes tactic #Virginmobile @CFFairviewMall #canada