Fido Outage Report in St. Albert, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@AdamJ77) reported
Is anyone with @Fidomobile and having delayed voicemail issues? It's been going on for quite some time and still not rectified and I will be leaving them in April if it's not solved by then #Canucks
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Stu
(@s7884727) reported
@FidoSolutions Yes. You’re still not dealing with the issue of charging $50 for just over half a GB of data which is disgraceful. Poor form @Fidomobile
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Sahil Babbar
(@SahilBa57637069) reported
@Fidomobile Have been struggling with this network for over 2 months now, Multiple calls to customer service and tech teams. Really confused team, some say modem is a problem some say area has some issue. Changed modem thrice in 2 months but still no internet. So frustrated rn !
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Pat
(@SketchMaster9k) reported
...just trying to run out their refund period clock I don't expect them to do anything, but if you're reading this, don't make the same mistake as me. DO NOT spend your time or money here. I've been a customer for years and they still didn't care. @Fidomobile @FidoSolutions
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_vini
(@vinitonini) reported
@CircularLogic89 @Fidomobile Sorry, who are you? The $60 plan is avail to existing customers and I understand they might be sold or even be registered in the system diff\ly , but the service is the same: 10GB of data. I signed up for a 2y contract that should have been changed to a cheaper one when finished
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Bill Lukawy
(@bill_lukawy) reported
@Fidomobile my Apple iPad number is 403-926-2840. I pay monthly for cell service on it. Never used. Never seen a sim card or instructions on how to activate it. Can you help? Thank You very much. Bill Lukawy
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Samir
(@samirberisha14) reported
@FidoSolutions @Fidomobile worst customer service in this telecommunications industry. Period!! You guys know why.
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Ayush Ghimire
(@ayushghimire) reported
@Fidomobile had a horrible experience with Fido today. Even after 3 hours on the phone, the issue wasn't resolved. Very disappointed with the service.
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Clint M
(@ClintMorgan87) reported
@Fidomobile as a new customer I can honestly say I am disappointed with your customer service. I've been trying to explain to your support team why we were unable to complete the refer a friend credit but they make no exception for people who are disabled