Fido Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Eric Jenkins (@jeneric41) reported 13 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

• 
  Case (@case_r_k) reported 19 minutes ago from Edmonton, Alberta

  Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

• 
  Letters to LALA Land (@byMissMisa) reported 38 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rabab Khan (@AreElKay) reported 8 minutes ago

  .@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.

• 
  Danny Ryan (@TheRealestDRyan) reported 8 minutes ago

  On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!

• 
  Priyanka Das (@Das1986Priyanka) reported 10 minutes ago

  @Fidomobile continued..so I am being asked to wait for another 3-4 weeks,making it a total of 3 months of wait to get a minimal amount of 26.88 cad when I have paid 500 cad monthly bills at times.Multiple Case ids registered,no time for supervisors to listen to customer concerns.

• 
  Christina (@_ct13) reported 14 minutes ago

  @Fidomobile @FidoSolutions someone wanna help me transfer my phone number? Been trying for over a week!!!!!!

• 
  Priyanka Das (@Das1986Priyanka) reported 18 minutes ago

  @Fidomobile continued... your customer representative’s inability to note down a basic postal code correctly is what I am being harassed for. This is highly frustrating and @Fidomobile doesn’t care since I am no more their customer and my due money is lowest in their priority.

• 
  Mariel K Hunter (@marielkhunter) reported 19 minutes ago

  I've been trying to only tweet re: the consequential things the world is experiencing as a whole, but now that we've at least got an adult as the leader of the free world- Imma have a little tantrum about @Fidomobile having the absolute worst customer service of all time ever. :(

• 
  SVB (@SappyReDevil) reported 22 minutes ago

  @Das1986Priyanka @Fidomobile Priyanka, ye haramkhor hai saale. Please report to Canadian Telecom on ccts website complaint filing is free

• 
  Dezy (@dezy_cakes) reported 25 minutes ago

  @FidoSolutions @Fidomobile basically blaming for their customer service rep for not doing their job, I literally cannot make this up. What a joke!!

• 
  Aditya Gupta (@adigupta88) reported 26 minutes ago

  @Fidomobile - looks like you want your customers to beg for the money. Firstly a cheque was issues, which I encashed at my bank, the very next day the bank took back the amount stating Rogers has stopped payment. After multiple follow up the credit team confirmed that ( Post 2/n)

• 
  Aditya Gupta (@adigupta88) reported 26 minutes ago

  @Fidomobile - When you don't gibe any leevay to your customers in date extension of paying the bill, then why do you delay in your payments. Please put a stop to haraasing ex-customer and ensure you pay your dues. Stop harassing and ensure you pay the due amount. (Post 7/7)