Fido

Fido Outage Report in St. Albert, Alberta

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 02/23/2026 09:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Cynderbug Cyn (Chiew) Priest (@Cynderbug) reported

    I have been with @Fidomobile for over 10 years. 10 years - unheard of type of loyalty. After spending 3+ hours with their tech, they didn’t follow up after I had to hang up & reset my phone. I couldn’t send any text messages.

  • pyoaccessories PYO Accessories (@pyoaccessories) reported

    @Fidomobile to make matter worse as I am currently waiting on hold, who thought it was a good idea to have that awful playlist. You think your customers want to be serenaded during long wait times.

  • Abrar_van Md Abrar (@Abrar_van) reported

    @Fidomobile I don't have service on my phone since yesterday, what's going on?

  • JohnnnnyT John Tin (@JohnnnnyT) reported

    What does it take to get @Fidomobile attention? How do I get some customer service? So frustrated...

  • HarshulPatel123 Harshul Patel (@HarshulPatel123) reported

    @FidoSolutions @Fidomobile I don’t think you care enough for your customers. There wasn’t any follow up since I had conversation with customer care and got nothing in return as a solution.

  • MeloneBail mel.n.the.beanstalk (@MeloneBail) reported

    Thanks @Fidomobile for offering me a “targeted promotion” that only benefits you. I was offered $65 for 35GB my current plan is $55 for 6GB and I NEVER go over my 6GB. On the other hand someone close to me currently pays $45 and is offered him $55 for 25GB. #evilcorporation

  • sierralad Kevin (@sierralad) reported

    @ERMALLERMA @Fidomobile Garbage and ripoffs like this are why I don't do pre-authorized payments.

  • jakeaneo_ Jake (@jakeaneo_) reported

    @Bell and @Fidomobile both your networks are **** i cant make calls or recieve em (fido) and when i do a zoom call for work the wifi ****** drops (bell) 😡 not the ****** first time for both

  • ElleWasted Elle Waste (LoriAnn) (@ElleWasted) reported

    @Fidomobile can you assist me in figuring out why I can use my phone for everything EXCEPT getting calls and making calls today? Since 11am at least #help

  • pyoaccessories PYO Accessories (@pyoaccessories) reported

    @Fidomobile your internet service is horrible my modem has been down for 3 days. Your wait times are more than ridiculous. I have to wait an hour to speak with someone.