Fido

Fido Outage Report in St. Albert, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Albert, Alberta 12/25/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • brayfreer @BrayFreer (@brayfreer) reported

    @Fidomobile help! My modem stopped working... no wifi network at ALL and unplugging the modem doesn’t help

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • bill_lukawy Bill Lukawy (@bill_lukawy) reported

    @Fidomobile part 2 of ? My cell is 5875859430 can't log in to see tablet# Never had service, don't know why. Doing something wrong? Says to put activation code or scan QR code. No clue what is going on

  • elisedubois Ebbie 😬🤷 (@elisedubois) reported

    Hey yo @Fidomobile, nothing to say about this? You won't even aknoledge you goofed up real bad on this one?

  • labre_guillaume Guillaume Labre (@labre_guillaume) reported

    @Fidomobile @LidoPimienta @WitchProphet You are also something I have big problem do you think I live for you? Ho ******** you think you are trying to stole my money

  • NotTypical12 Not Typical (@NotTypical12) reported

    @Fidomobile Fido if you hooked me up I’d be so happy. There’s no home internet where I live. I use my cell (Fido)internet for work zooms and my kids school. It’s a bad situation. We are in a stay home order 10 min outside Ottawa but my kid can’t really do school from home with no internet.

  • amandamartell amanda (@amandamartell) reported

    @Fidomobile why am I getting ads for your service randomly through my google speaker??

  • RebazLaw Rebaz Khursheed (@RebazLaw) reported

    @Fidomobile It used to be really easy to talk to human when we needed customer services, now you shove Jack the A.I in our faces and burry access to human agents so you fatten your bottom-line. What a disgusting capitalistic move!🐷

  • nemo_rah2 raneem hammadh (@nemo_rah2) reported

    I have no Internet since morning. I tried to talk with the customer service ,and every one sent me to another presintve with no luck. @Fidomobile need help .I got an appointment for tomorrow , but I didn't get the confirmation massage .

  • mattie_rush It was A GAY all along (@mattie_rush) reported

    @Fidomobile Wish you wish change the hours of operation automated message says Customer Service is open Monday to Friday 8a-9pm HOWEVER that is followed by with “our offices are currently closed...” ZERO of your options fulfill my need so it’s essential to speak with a rep.