Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 03/09/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • kunmittee Dallas (@kunmittee) reported

    @Badmon187 @Fidomobile They give users a lot of runaround on issues like this, you can message “@hack_ravenadler” to get it unlocked, they helped me out with mine

  • kevinsbraganza Kevin Braganza (@kevinsbraganza) reported

    @Fidomobile @FidoSolutions made me shell out $105 for a @Google Pixel 4a that died on me. My phone wasn’t under warranty but neither Google nor Fido had a solution to get the device repaired. I was compelled to pay off the device balance for a dead phone. Customers be aware.

  • imVinamraSaxena Vinamra Saxena (@imVinamraSaxena) reported

    @Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are not met. If anyone is listening to this reach out to me.

  • imVinamraSaxena Vinamra Saxena (@imVinamraSaxena) reported

    @Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are met. If anyone is listening to this reach out to me.

  • UnrealTRBridge TR Bridge (@UnrealTRBridge) reported

    @Fidomobile I 1/2 don’t like to do this sort of social media shaming, but after multiple attempts to sort out a payment issue and being constantly steered towards “virtual assistants“ that are manifestly, unable to solve the problem… (cont’d)

  • CareyBolam Carey Bolam (@CareyBolam) reported

    @Fidomobile Worst customer experience EVER

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.

  • KTSylar Lady Gaga's Gucci Accent 💖 (@KTSylar) reported

    Spent 3+ hours of my day off on the phone with @Fidomobile (on behalf of my grandma), and this company is hot trash. I'm floored at the customer service response on a company level. I'm convinced the only ppl keeping Fido in business are the poor souls trapped in contracts. 🤮🤮

  • imVinamraSaxena Vinamra Saxena (@imVinamraSaxena) reported

    @Fidomobile @FidoSolutions Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are not met. If anyone is listening to this reach out to me.

  • vYQ0RysRwRPNhMA 💛 (@vYQ0RysRwRPNhMA) reported

    @Fidomobile Signed contract for $35 per month, but was charged $41.77, we have been asked to go back and forth between the store and the hotline without any resolution. Sent you message to tell you the details, please resolve the issue as soon as possible. Many thanks!