Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 02/22/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bibiraghubar Bibi Raghubar (@bibiraghubar) reported

    Hey @Fidomobile When will your Customer Service Supervisor return my call? I’ve been waiting since January.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile DO NOT, I Repeat, DO NOT use this company as your cell phone provider. They will fraudulently charge you for other lines, and never fulfill the promises they make when you sign your contract. BEWARE

  • djr747 djr747 (@djr747) reported

    @Fidomobile I have to say your customer service is pretty disappointing. But I guess that is expected with large corporations where competition doesn't really exist. You don't really have to set the bar high. Someone in chat waiting for hours not really your problem right?

  • Ball_Cap60 Ball Cap (@Ball_Cap60) reported

    @Fidomobile Really Fido? ID is now required to enter your store? Consider me a former customer.... I'm porting my number to another carrier.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile has charged me almost 5 times my monthly fee, 7 phone calls and two visits to their store, no success. Worst mistake I’ve ever made.

  • srose180 Sammy (@srose180) reported

    @Fidomobile been trying to discuss unauthorized charges on my account and no one is answering me on support …

  • prateek2485 Pr@TeeK (@prateek2485) reported

    @Fidomobile I would request you to look into a wrong bill sent to me, and not getting any support to fix it. The customer support associates are not providing answers, and already know the issue but are unable to fix it.

  • vikasjaswal07 vikas jaswal (@vikasjaswal07) reported

    @Fidomobile please stop misquoting and misinforming people when you signed up for new contract. Completely cheated with with policies and customer service. Never delivered on your promise. Beware people.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile Continue what in private. Please just fix this issue

  • coolamazon A V (@coolamazon) reported

    @Fidomobile Why are your chat agents not understanding a simple thing? I have requested for a call back from customer support multiple times over chat, and still nothing. Why are you guys doing this?