Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 09/15/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • saritap73 sarita (@saritap73) reported

    @Fidomobile the worst call centre staff ever-Jill was rude and disrespectful-teach your staff to talk to customers @RogersMobileCa get you house in order #worstcustomerservice

  • WhileyBill Bill whiley (@WhileyBill) reported

    @Fidomobile 100’s of accounts have been hacked and you refuse to help the actual account holder. One of your staff has sold our information Shame on you. If your account was compromised. Pls contact me

  • ___isthather s. (@___isthather) reported

    I’m speaking to a women named Celina from customer care whom seemed to do nothing but tell me what’s in your handbook which is contact @apple . When I have already spend 2+ hours with them including troubleshooting @Fidomobile

  • StayMadGuy Spruce Bringsteen (@StayMadGuy) reported

    @Fidomobile Please fix your system. I just got 11 text messages about my upcoming bill.

  • karrysmatic Karishma Sharma (@karrysmatic) reported

    @Fidomobile I need to pay my bill but the app won’t let me log in ! It’s the first bill generated from u guys and I hv no idea how to pay ! Pls help !

  • m_erhejA1 Merhej (@m_erhejA1) reported

    Are there any outages reported in Mississauga L5B area? @FidoSolutions @Fidomobile #outage #internetdown #Mississauga

  • saritap73 sarita (@saritap73) reported

    @Fidomobile worst customer service, call centre escalation to Jill- the rudest call centre staff ever! #fido #badcustomerservice

  • lambiejim Jim Lambie (@lambiejim) reported

    @Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A MANAGER. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions

  • JonathanLachan5 Jonathan Lachance (@JonathanLachan5) reported

    @Fidomobile My heart skips a beat every single ******* time my phone rings because it means someone I love is in a bad situation or its another stressful call. 99% of the calls I get is from robots and I just can't anymore. Is there a way to mask my phone number I'm losing my ******* mind.

  • WhileyBill Bill whiley (@WhileyBill) reported

    @Fidomobile Hello, I need some from your fraud and validation dept to call me. I have NEVER experienced such mental torture. I account was hacked but I have so much ask and fix. I need a call back pls. I work too, so I need a call back a specific time