Fido outages and service status in St. Thomas, Ontario

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

• 
  The Real Jrü Gordon (@JruGordon) reported 32 minutes ago from St. Thomas, Ontario

  @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharissa D (@RiskyTeacher) reported 6 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  richard breath (@richbreath420) reported 7 minutes ago

  @Fidomobile does not want to help any customers

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 7 minutes ago

  Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !

• 
  Shrikant Gupta (@Shrikan15918909) reported 9 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 10 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  Mikaeel (@imrankhan1940) reported 11 minutes ago

  @Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.

• 
  connor (@_connorrr_) reported 13 minutes ago

  @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

• 
  Lemonade (@LemonadeOnAir) reported 13 minutes ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  Kismet Book Club (@KismetBookClub) reported 14 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Jayant (@jayant_vohra1) reported 17 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?