Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 12/22/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile My loss due to Rogers/Fido outage on 19 Apr 2021 was $300.00. Pl confirm how Rogers is compensating

  • LukeWhitworth90 Luke (@LukeWhitworth90) reported

    I must have reached the most miserable customer service agent at @TekSavvyBuzz this morning. I only wanted to know your best prices for internet as @Fidomobile have some offers out there😭”check online, we have no offers, prices are online” #helpful 🙄 ...

  • libraryzombie Libraryzombie, Urban Hermit - 🇨🇦🥄🧶🐱⛤ (@libraryzombie) reported

    Hey @Fidomobile , got my new phone, followed your instructions for setting up the new SIM, copying data from old phone to new one, updating the SIM, but I have no phone/data working on new phone. Help?

  • mackenzie_mcc18 MacKenzie McCartney (@mackenzie_mcc18) reported

    WHY do I KEEP losing SERVICE every WEEK for LONG periods OFF time @Fidomobile

  • iamdieroiramor rr. (@iamdieroiramor) reported

    I’m ready to just cancel all my services with @Rogers and @Fidomobile This company just isn’t prepared to support me the way I need them to.. and to think that all my services are with them..

  • OChiappim Otavio Chiappim (@OChiappim) reported

    Two days without internet in my home. Thanks @FidoSolutions @Fidomobile ! Very disappointed! total disrespect for the customer. I just want to see when the bill arrives.

  • Gelasou3 Gela (@Gelasou3) reported

    @Fidomobile are you going to be crediting your customers for the inconvenience of not having service for a whole day?

  • courtdesrosie Courtnay D (@courtdesrosie) reported

    @FidoSolutions @Fidomobile So i hear rogers is giving a credit for the outage??? How is that working?

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @rishabhkhullar @FidoSolutions @Fidomobile Pandemic or not, no provider can guarantee service.

  • lonerstoner6941 lonerstoner69420 (@lonerstoner6941) reported

    @Fidomobile @FidoSolutions I LOST MY JOB DUE TO THE COUNTRY WIDE OUTAGE AND FIDO REFUSES TO ADMIT RESPONSIBILITY. When I as a consumer chose Fido, I chose them with a certain expectation that my services would be provided. THEY WERE NOT. Not only were they not provided...