Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 03/26/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaskanwar_Kaur jaskanwar (@Jaskanwar_Kaur) reported

    @Fidomobile asked customer specialist about credit for outage and representative told me that i will not be compensated as im leaving the service. What kind of fraud is that. Am i going to get money back for service which i already paid for and did not get the service ?

  • ektamanocha24 ekta manocha (@ektamanocha24) reported

    @Fidomobile Bad customer services!! No customer support! Disappointing!!

  • ferrvro michelle🧚🏻 (@ferrvro) reported

    @Rogers @Fidomobile you guys are a joke with your $4 refund for a full day of no service. #BellLetsTalk

  • candacekellyto Candace Kelly (@candacekellyto) reported

    Hey @Fidomobile do you care about the safety of your customers? Leaving a single woman stranded on another country and in a potentially life threatening situation and you want to deny me a $60 credit because you want to charge me when I had no service??

  • PG13A ph (@PG13A) reported

    @Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues

  • cerenton c renton (@cerenton) reported

    @Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @FidoSolutions @Fidomobile Who is going to pay my academic loss due to outage.

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 1/3 Hi everyone, I am a student who lives on a tight budget and I took Fido service soon after landing in canada with my friends suggestion and I used to have a add on of 1000 international minutes for 3 dollars. One day fido offered me IPhone and I took it.

  • realsandeep96 Sandeep Singh (@realsandeep96) reported

    How many more days you guys need now in order to give me a solution? In DMs you guys were like our concern team will contact you in few days.Also, just to remind you it’s been week now. Fido is now giving me mental stress. @FidoSolutions @Fidomobile

  • mcNewbNoCreeper MineNewbNoCreeper (@mcNewbNoCreeper) reported

    @Fidomobile I do not want your automated system to hang up on me and direct me to ask Jack. I want a representative. Why is that so hard