Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 12/06/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Fidomobile ... Your customer service is absolutely HORRIBLE! I thought Shaw was bad but geezuz, you guys take the trophy for having the number one most useless customer service department... You're a cell phone provider, how about answer your own damn phone???!!! NO EXCUSES!

  • gagan_R gagan (@gagan_R) reported

    @Fidomobile DO NOT USE FIDO Had a worst customer service experience today

  • girly__143 #CuddlyBear (@girly__143) reported

    @Fidomobile is it true if I sign up with you as my mobile provider you charge $10 every time I call customer service?

  • Ramstalord Ramy H™ (@Ramstalord) reported

    @Fidomobile HOW ABOUT YOU STOP SCAMMING CUSTOMERS EITH BRIGHTSTAR, gathering support for a class action

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Airtel_Presence @Fidomobile It's been more than 4 days. Even after more than 10 calls to fido/Roger/Airtel, not getting Roaming on fido number from Canada . Can I expect any resolution ? Its seem to be Roaming partnership issue .

  • Its_Wadhwaaa Sidhant Wadhwa (@Its_Wadhwaaa) reported

    @Fidomobile Kudos to the Fido customer support. #SuperQuickResolution I am glad I opted for Fido as my first connection in Canada :)

  • Raasda1 Raasda (@Raasda1) reported

    @Fidomobile @FidoSolutions I accepted an offer from Fido Win back but didn’t get a confirmation email. After a couple of days, I called Fido customer service and they had no record of the order and “no notes” were left on my account. I’m confused. Did Fido rescind the offer?

  • Kamilklutch Kamilklutch (@Kamilklutch) reported

    @Rogers; @Fidomobile - How is it you guys are some of the biggest companies in Canada but offer some of the worst online experiences. Please invest some money in your website / mobile apps. It shouldn't be this hard to upgrade your phone

  • Kris_lings Kris (@Kris_lings) reported

    @Fidomobile added my new phone profile under someone else account, and now they want me to pay the entire cost of device to create a new account for me. WTF #Fido??? I have requested to cancel this BS. 2/3

  • Sridhar03809423 Sridhar (@Sridhar03809423) reported

    @Fidomobile I am sorry to say that the boxing week offer of $150 gift card (for buying new home internet) is not yet sent to me. I have called to customer care many times as well ! Please resolve this issue ASAP