Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 02/13/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Nora95853908 Nora (@Nora95853908) reported

    @JonnyHTown @Fidomobile Also, I've been a loyal customer for a few decades and I'm seriously thinking of switching. This is really bad , not even on bill is clear what they charge for. Very disappointed.

  • Celedora P.A. (@Celedora) reported

    @Fidomobile Chat support promised an offer (have transcripts as proof) that your company is refusing to honour. #FidoLies

  • RJ867064 RJ 💜 (@RJ867064) reported

    @Fidomobile How do I file a complaint without going through your circle with customer service? My next alternative is to just post your horrible customer service on all the social media platforms and just have people make it go viral.

  • PriyanathDan1 Priyanath Dan (@PriyanathDan1) reported

    @FidoSolutions @Fidomobile I am not getting any attraction from Fido for the case # 272337, I have followed up, still no issue. Please look into this urgently.

  • djpinksky Vanessa Mulvey (@djpinksky) reported

    @Fidomobile after being a loyal customer for 6 years I am so beyond frustrated with the service I have received continuously for the last two years. This is going to be a long one but I’m fed up. January 2019 - YOURE company calls me to offer me a new phone and plan, everyday

  • shyunatown SHYUNATOWN (@shyunatown) reported

    So @Fidomobile help me figure this out. I am given 5+ extra hours of data but let’s say I run out of my own data and try use that data, it doesn’t let me cause I don’t have anymore data and it doesn’t work on wifi…..Sooooo how does that make sense?

  • helmaada88 Hamza El Maadani (@helmaada88) reported

    @Fidomobile Your support isn't able to help me. I'm with no internet for more than 48h. After many calls and chat sessions, they confirmed that they can't do anything for an additional week. Big joke !

  • Rosycheng Rosy Cheng (@Rosycheng) reported

    Everyone be aware of roaming charge from @Fidomobile @FidoSolutions requested to block roam service and still got charge for the services I didn’t use. Won’t waive the charge for a 20+years loyal customer. Very disappointed and will cancel my account once my contract is over!

  • djpinksky Vanessa Mulvey (@djpinksky) reported

    @Fidomobile after 4 months of fighting with you guys, I gave up because your company was clearly not interested in rectifying this and it’s very obvious this is a tactic your company uses - “let’s make it as hard as possible to fix this because they’ll give up”

  • harkydhaliwal Harky Singh Dhaliwal (@harkydhaliwal) reported

    @Fidomobile wtf fido I pay for your plan and today was a disaster wtf is this billion dollar company #leavingthiscompany