Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 12/26/2024 19:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near St. Thomas, Ontario

The most recent Fido outage reports came from the following cities: Aylmer.

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City Problem Type Report Time
CanadaAylmer Internet
CanadaSt. Thomas Wi-fi
CanadaSt. Thomas Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas Phone
CanadaAylmer Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ollyever HO’LLY (@ollyever) reported

    Watching these @Fidomobile employees now arriving to open the store … I don’t think I should huger their service anymore.

  • PranayGandhi03 Pranay Gandhi (@PranayGandhi03) reported

    @Fidomobile its been over a month and I am still waiting to hear back from Fido on the issue#244356. All the details have been provided through the email, as requested. Kindly share an email address where i can escalate the concern.

  • cru_pal Krupal Patel (@cru_pal) reported

    $50 Credit for referral pending since last 6 months, even after resubmitting the same referral form more than twice within the last 6 months. Horrible service team. No satisfactory response from the customer service team nor the social media team.@Fidomobile @FidoSolutions

  • Laadybuuug Ladybug (@Laadybuuug) reported

    Early morning row with @Fidomobile customer service, which I was right and finally she removed the extra fee, but not a good feeling to start the day !

  • sphexi Sphexi (@sphexi) reported

    @Fidomobile congrats, it took two calls and an in store visit but you've lost a customer 👍

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions Which i was okay with. Today(17 July) i received my bill which is of $96.05. After taking to customer support again today & explaining my issue again & again. Firstly, a system error happened again due to which the $10 promotion was not added to plan.

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions But after 5 business days the bill just went down to $104.96. Again talking to customer service on 24 june. they said that from July bill my plan would be of 6+2 gb+$10 discount on my plan & additional $10 would be deducted from bill since i paid extra.

  • alyshines Lys (@alyshines) reported

    It’s not everyday that the cellphone companies have excellent customer service but the rep from @Fidomobile that I spoke with today was outstanding. Y’all need to give this gal a raise @FidoSolutions !

  • PynkKnits .vayanin (@PynkKnits) reported

    When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."

  • _johnnordstrom EpikLeafFan (@_johnnordstrom) reported

    Thanks for the awful services @Fidomobile. Now I can't do my job without a working phone..