Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 05/21/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HashimShah Hashim Raza (@HashimShah) reported

    @Fidomobile very unhappy with phne exchange experience with Fido.Signed up last month but because I wanted a different device, Im being told I need to wait till next billing cycle. In the meanwhile my phone has been returned. So no phone, long wait & no help, except an escalation

  • GirlsGotNoChill GirlWithNoChill (@GirlsGotNoChill) reported

    @Fidomobile I've got a solution for you. How about stop lying to your customers?? @FidoSolutions

  • AlefiyaN Alefiya Neemuchwala (@AlefiyaN) reported

    @Fidomobile I have a home internet and fidomobile. Home internet is down. My daughter is having school which is mandatory for her and my husband is working. We called support but are on queue, we dont know why our internet is suspended

  • FirstLady_Toya Toyaaa🦋 (@FirstLady_Toya) reported

    Honestly @Fidomobile is the worst phone company

  • Joesismondo Joe Sismondo 🌍☮️ (@Joesismondo) reported

    lockdown when your wifi is down is hell @Fidomobile figure out your ****

  • zeeadil Zain Adil (@zeeadil) reported

    @Fidomobile 7+ hours on the phone with your care agents and their supervisors over the last week and I still don't know what's going on with my case. Honestly the #WORST customer experience ever! WILL NOT RECOMMEND Fido to anyone ever again. #Fido

  • Ethanz7 Ethan (@Ethanz7) reported

    @Fidomobile 2 unacceptable events!! 1) to suspend my phone service when it was supposed to be my data that was to be suspended 2) to hang up on your customer when you were transferring me to another department

  • TdotTrucker TdotTrucker (@TdotTrucker) reported

    @Fidomobile @RogersHelps Fido Internet down again and keeps going down. This is the third time since the holidays. What is going on? #Etobicoke #internet #down 427 and Bloor Coverdale area

  • iamgaryallen Gary (@iamgaryallen) reported

    @Fidomobile I've been waiting 3 months on a refund and now can't access your phone support because it no longer recognizes my phone number. How can I get support?

  • MilesJones Miles Jones (@MilesJones) reported

    Listening to a shitty version of ‘sweet child of mine’ on hold w @Fidomobile for 2hrs + ... shoot me in the face. I’ve been a customer since 1999 ... cool 😎 #Nothanks