Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 03/25/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SoulKirk Kirk (@SoulKirk) reported

    @Fidomobile Is this customer service? My phone won’t charge anymore! It just lost its charge around 6%. Help!

  • z333 butterfly (@z333) reported

    @Fidomobile It is ridiculous that the Customer Service made mistakes on account activity so my friend and I were not able to get the any bill credit. I even got an email saying that I will get the credit in 2-3 billing cycles with my friend’s. 🤷😵

  • Emma32316326 Emma (@Emma32316326) reported

    @Fidomobile My network isn't working I can't even call *611

  • beingsuprit Supreet Singh (@beingsuprit) reported

    @Fidomobile Through my Fido account ordered a phone which I picked up from the retail shop, after a week due to performance issues wanted to return the same so called the customer care and was given a purolator return label.

  • allanholder1 Allan Holder (@allanholder1) reported

    @Fidomobile I want to cancel my cell phone service with Fido but find it impossible to get through to them. If they are deliberately trying to discourage people from cancelling by making them wait extended periods on the phone, this is a reason to not sign up with them at all.

  • Tinzybinzy Tina Yaghoubi (@Tinzybinzy) reported

    @RogersHelps @Fidomobile @FidoSolutions I have a recording of a manager at Fido promising me that someone from head office at rogers will call me to fix the issue caused by a staff that did not know Fido procedures and no one has emailed or called me. I need help.

  • stockfire409 Robin (@stockfire409) reported

    @Fidomobile can absolutely all the way **** off from where ever they are with the way they have handled me not being able to use my app and services for a year. How many times you going to hang up on me bro?

  • Dan75250371 GeneralZZ99 (@Dan75250371) reported

    While @koodo is giving phones for $1/mo, @Fidomobile is doing tricky contest that nobody never win. Waouh what a difference !!!

  • beingsuprit Supreet Singh (@beingsuprit) reported

    @Fidomobile Never expected such rude and arrogant customer care service. every customer care gave different information regarding a case and now I'm suffering because of your mistake.

  • HeftieHeftie Shayne (@HeftieHeftie) reported

    @BinCai6 @Fidomobile I'm trying to be a new customer. I'm excited to start paying them for service. I sure hope they show up to activate my line this time.