Fido Outage Report in St. Thomas, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (42%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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The Real Jrü Gordon
(@JruGordon) reported
from
St. Thomas, Ontario
@dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kiersten Hanly
(@KierstenHanly) reported
Honestly, @Fidomobile sucks. But also, what phone service in Canada doesn’t? I just tried to find out about roaming usage, was told I couldn’t, then 1.5 hours later was told I hadn’t used any data today.
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Ismael
(@Ismatrak) reported
.@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.
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Seonhosii1972
(@seonhosii1972) reported
@Fidomobile Hi, trying to very hard to settle up my account since October 2022 and my account has been cancelled since Dec 2022 but I keep getting billed. Why? Can a supervisor or manager please help me here. Thanks.
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rishabh gupta
(@rishabh_rg) reported
@Fidomobile hey Fidomobile, 30th January is not 31st January and when you commit to something make sure you be on it and not leave the customer without internet service. This was unacceptable, highly dissatisfied and disappointed, that's not how you treat a loyal customer
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Saffina Jinnah
(@saf15) reported
in a wild turn of events i just received excellent customer service from a fido rep named daniel on live chat @Fidomobile i really appreciate his patience and sleauthing and problem solving! its not just becaus i got the solution i needed but because he took time to understand :)
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Balipikin
(@balipikin) reported
@Fidomobile does the outage affect your services? Because, why?
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Ketu Patel
(@ketupatel2211) reported
@FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.
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Seonhosii1972
(@seonhosii1972) reported
@FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.
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BabaG
(@BaaabaaaG) reported
@Fidomobile garbage customer service.
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Ribbiliy
(@ribbiliy5) reported
@Puchita97 @Fidomobile we would like to see fido broken up to small companies as it lost people confidence by ballooning out of control