Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 03/02/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile Hey, 7 hours of my life I can’t get back because Fido doesn’t know how to resolve tech issues or treat their customers with respect or dignity. And I have 4 lines that I’m paying for. Just another broken system!

  • afernandom Fernando Alvarez (@afernandom) reported

    @Fidomobile I called your customer support. A few minutes talking to an agent, asked to talk to a supervisor/manager and I was not allowed to. That's amazing service plus the scam you guys are running on your website. #terribleservice #ctvnews #consumerprotection

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @Fidomobile i have an account for one day.The Mexican farmers worker who your clerk that day said there is no connection fee ,but the bill will show $50 then -$50 ...next that got the bill ..there is no -$50...So i call your head office ,& file complaint with @CCTS_CPRST 1/3

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile @FidoSolutions Someone at Fido needs to make it right. The customer service experience is abhorrent, have to wait 45 mins to speak to monster managers that don’t have the ability or the human decency to be good people. This is disgusting, just another broken company ripping people off.

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @CCTS_CPRST You guy never respond to my 76 years old uncle ,who complaint to to you @Fidomobile charging him$113 bc he cancel his phone account bc he was told no connection next he got the bill with $50 connection fee ... If you want Private information DM me

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Has been opened and waiting on fido tech to work their magic because at point it seems more like magic than actual tech. Tried all the reinstall, update, cache clearing... temporary fix. Nothing works. What is weird though is that you can't delete the app and start anew since....

  • hopeucanhearme Hope You Can Hear Me (@hopeucanhearme) reported

    Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!

  • jnarai Token (@jnarai) reported

    *Provided service provider has proper SOC's activated in V21/ICM, in the case of @Rogers/@Fidomobile for example. #virtualboxing since before it was trendy

  • Sean1mcW SierraWhiskey | Sean1mc (@Sean1mcW) reported

    @Fidomobile under delivers, the customer spends an hour on the phone trying to resolve the breach of contract, then they want you to spend more time filling out a form … Hey #FIDO consider this tweet my form!