Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 10/29/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near St. Thomas, Ontario

The most recent Fido outage reports came from the following cities: St. Thomas.

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City Problem Type Report Time
CanadaSt. Thomas Phone
CanadaAylmer Internet
CanadaSt. Thomas Wi-fi
CanadaSt. Thomas Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BMGAuto BMG Automotive - Brendan Grant (@BMGAuto) reported

    @Fidomobile hey no reception in my home, near the US border. White Rock BC. Never have this issue. Please help.

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @FidoSolutions VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

  • PenelopeLPoole Penelope (@PenelopeLPoole) reported

    @Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.

  • elisedubois Ebbie 😬🤷 (@elisedubois) reported

    Hey yo @Fidomobile, nothing to say about this? You won't even aknoledge you goofed up real bad on this one?

  • ryoha Ryoh A (@ryoha) reported

    @andrewloverock @Fidomobile Haha. The agent was making fun of Shaw/Freedom as “not our competitor” and how terrible their network is. You’d think they’d at least attempt to give me a half decent deal.

  • rishionweb Rishi Bhasin (@rishionweb) reported

    Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad

  • kasekesy kasek (@kasekesy) reported

    @Fidomobile when are you going to fix the reception issues near 72 and 148 in Newton? I have complained numerous times over the last 2 years. Always told its my 📱 but never given a new one with warranty. Lte doesn’t work, constant dropped calls.

  • brayfreer @BrayFreer (@brayfreer) reported

    @Fidomobile help! My modem stopped working... no wifi network at ALL and unplugging the modem doesn’t help

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @The519 (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN

  • mattie_rush It was A GAY all along (@mattie_rush) reported

    @Fidomobile Wish you wish change the hours of operation automated message says Customer Service is open Monday to Friday 8a-9pm HOWEVER that is followed by with “our offices are currently closed...” ZERO of your options fulfill my need so it’s essential to speak with a rep.