Fido

Fido Outage Report in St. Thomas, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 02/28/2026 00:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • seetsirbas Christos Tsirbas (@seetsirbas) reported

    @FidoSolutions @fidomobile @fidosolutions email invoices are not itemized. To retrieve/archive an itemized invoice requires several steps. If you provided itemized invoices to begin with, this would not be a problem. This is poor customer service and asking $15 per PDF compounds it.

  • roublegogna Rouble Gogna (@roublegogna) reported

    @Fidomobile Very Bad service from Fido. On Jan 5th, 2022. My sister's account was cancelled without my consent. Is it normal in Fido customer service to play with customer's accounts without their consent ?

  • DanDanTheTool Dan Martin (@DanDanTheTool) reported

    Would like to give a special shout-out to the *********** over at @Fidomobile for shutting down my phone ON MY BIRTHDAY. Slipped my mind and they gave me no warning, no emails updates. Just boom, off. FFS that's a classless move.

  • VickiCostello VickiLouise (@VickiCostello) reported

    @FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile

  • chhatbae Minal 😌 (@chhatbae) reported

    @bjnagel @Fidomobile man fido sucks the only reason i’m with them is my long term credit history… i’m not even sure if it matters at this point but they come up during my credit check

  • ItsLewisLADC Lewis (@ItsLewisLADC) reported

    @Rogers @Fidomobile @FidoSolutions my internet is down here at Mississauga area. Any updates what's happening?

  • Bunadee Alethia Bundy (@Bunadee) reported

    @Fidomobile Is COVID and WFH the reason your service turn into complete garbage???

  • cartfullofcats 🙀🛸 (@cartfullofcats) reported

    Trying to figure out if @Fidomobile is garbage or if the Pixel 6 is garbage 🤔 Texts/pictures constantly fail to send, there's one phone number I literally can't call because it just won't dial the number. I'm ready to just get rid of both.

  • TeamJonasMars not here (@TeamJonasMars) reported

    @Fidomobile I literally have never had to deal with a worst company in my life. You guys charge extra charges, then to contact support it takes at least an hour, just to be talking with rude representatives. LOL, i am literally moving to Bell today.

  • bjnagel Bart Nagel (@bjnagel) reported

    1. Decide phone bill is too big. 2. Phone @Fidomobile. 3. Wait for callback. 4. Hold. 5. Speak to useless 1st-tier support. 6. Hold ~30 mins for retention. 7. Spend 45 mins negotiating and waiting on their technical difficulties. (Nice lady though.) 8. End up somewhat satisfied.