Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 03/07/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveNovak1977 PEI Bound (@SteveNovak1977) reported

    @Fidomobile That's the opposite of what every other Fido employee has done for me. I'm not looking for a solution anymore, this is about letting others know how you treat customers.

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported

    @Fidomobile Maybe you can find a solution why your call centre calls me 4 times a day, everyday. I have opted out more than a dozen times and keep getting calls. I am on the no call list so you are in VIOLATION! 844-277-6919 FIDO SUCKS!

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.

  • DivyaHuria Divya Huria (@DivyaHuria) reported

    @Fidomobile you have such a poor service and customer support.Its been a week I am calling everyday to see issue with my internet.Before having the plan with you,I asked about coverage and I was confirmed for proper coverage.

  • SteveNovak1977 PEI Bound (@SteveNovak1977) reported

    @Fidomobile @cbcmarketplace Why doesn't Fido take it's customers complaints seriously. I attempted to contact technical support for two days and keep getting cut off. Nobody does anything to help me. I'm stuck in quarantine with a phone that doesn't work, why don't you care?

  • King_Hxpeless Hxpeless Babe (@King_Hxpeless) reported

    @Fidomobile your customer service is absolute trash! After 3 months of looking for a solution to a problem no communication only bullshit theories. Merci

  • RielHahn Riel Hahn (@RielHahn) reported

    @FidoSolutions @Fidomobile Hey - several days now of dropping calls all the time, or the person can't hear me when I call. Calls fail continuously, or won't dial at all. Voicemail takes a day or two to show up. Texts constantly not sent. Can't figure out what I'm paying for!

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST Again @Fidomobile not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.

  • SteveNovak1977 PEI Bound (@SteveNovak1977) reported

    @Fidomobile Fido another useless conversation with your tech support and customer service team. Blaming the feds for your service not working properly. Telling a customer who is getting 10% of the service that he is not entitled to any rebate because the phone still "works".1/2

  • drtekirdagkosar Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported

    I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.