Fido Outage Report in St. Thomas, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (7%)
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E-mail (4%)
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Wi-fi (4%)
Community Discussion
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Fido Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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The Real Jrü Gordon
(@JruGordon) reported
from
St. Thomas, Ontario
@dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Xristia Karla Yago
(@XristiaY) reported
@Fidomobile I need help in canceling my sim card activation please
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arusha
(@Abbaniii) reported
@Fidomobile @FidoSolutions I’ve never been this frustrated and disappointed with your service before. Your employees gave me incorrect information, promised to have the issues FROM YOUR END resolved within 48 hours and then take more an 1 week for a simple internet installation?
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Irena Li
(@Aquairena) reported
@Fidomobile I decide to pay more with @TELUS for better service and correct bills. Very frustrated with your service😠😠😠
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Arushi
(@tanu_arushi) reported
@Fidomobile without my acknowledgement, add-ons were cut by suggesting a new plan. Customer executive didn't tell the change on a call. What I got was a mail which was in my junk folder that I got to know after 45 days. I charged 281$ for long-distance. Unprofessional behavior
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Irena Li
(@Aquairena) reported
@CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.
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Seonhosii1972
(@seonhosii1972) reported
@FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.
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Kiersten Hanly
(@KierstenHanly) reported
It seems like they even deleted one of their messages? Not sure what that was supposed to accomplish @Fidomobile - but please feel free to let me know when you’ll be available to help.
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CASS
(@casstheflipp) reported
Why are so many @Fidomobile customers getting their packages stolen by @PurolatorHelp ? Purolator is accusing their customer of stealing their own package but refuse to review their own camera footage. Unacceptable
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Mariam Didi
(@Mariam787068241) reported
@Fidomobile have been trying to contact customer service, worst ever.
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Irena Li
(@Aquairena) reported
@Fidomobile Your call center manager screwed my day. I have never seen my husbands talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”