Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 12/08/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • phillipderosa phillip derosa (@phillipderosa) reported

    @Fidomobile Disappointed un Fido phone support, sending me to store with invalid codes. Long story but when you sell a phone to someone and offer a deal, you should honor it.

  • christiantymec Christian Tymec (@christiantymec) reported

    @virginmobilecan @Fidomobile hey guys, @koodo won’t show any compassion for a complete accident. Less than 30 days using their service again and I’m being penalized for not understanding clearly what wifi calling means. Now I feel completely stupid as a customer

  • Videographer935 Already gone (@Videographer935) reported

    I'm on hold with @Fidomobile now for coming on 40 minutes without an answer. Had to go through their voice menu which suggest their idiot Jack service 10 times. FIDO ******* sucks ***** and are going to convince me to switch any second now. ******* ********!!!

  • abbas199317 abbas1993 (@abbas199317) reported

    @Fidomobile even after paying off my device balance in may I am still getting charged for the device from last two months and that is not acceptable. You are making fools to the customer.

  • cru_pal Krupal Patel (@cru_pal) reported

    $50 Credit for referral pending since last 6 months, even after resubmitting the same referral form more than twice within the last 6 months. Horrible service team. No satisfactory response from the customer service team nor the social media team.@Fidomobile @FidoSolutions

  • ashwilmar ash 灰 (@ashwilmar) reported

    random service outages and @Fidomobile. name a better duo

  • kombuchalover99 Everything bagel BELT no bacon no lettuce (@kombuchalover99) reported

    damn I tagged the wrong Fido my bad @Fidomobile

  • ImpaLa604 tckL (@ImpaLa604) reported

    You guys down again? Intermittent service all day @Rogers @Fidomobile

  • Mohamed17374660 Mo (@Mohamed17374660) reported

    Utter disappointment over @freedomesupport service. I activated a prepaid SIM card on 5th July. No incoming calls, I am still waiting for a resolution. Now after 5 days network team says they issued a number which was already ported out to @Fidomobile

  • devIntheWeb Vicky (@devIntheWeb) reported

    Looks like @Fidomobile doesn’t have the habit of honouring the offer to their customers. Their words change within a matter of hours. Extremely disappointed with their service after being their customer for 2 years! Beware of their customer service. #disappointed #fidoscam