Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 03/15/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mvik1808 mvik1808 (@mvik1808) reported

    @Rogers My home internet with @Fidomobile @FidoSolutions is not working for more than an hour today. I am waiting to talk to an agent for over 1 hour and 40 mins now. I have no internet now. Tried all troubleshooting

  • cty927 Tiffany Cui (@cty927) reported

    @Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.

  • muk_anya Muk Anya (@muk_anya) reported

    @ServicesAlberta, I just realized that @Fidomobile is charging me taxes for ON when I only opened an account with them when I arrived in AB. I would like to lodge a formal complaint, please guide!

  • Lomingan Lomingan🇨🇦 (@Lomingan) reported

    @Fidomobile No internet in Thornhill since 12pm. Support says it will be fixed by 6 pm = 6 hours without internet on business day, when many customers are working from home. Amount and duration of outages have become unacceptable over the last few months. Moving to Bell.

  • cindy_louuu Cin City (@cindy_louuu) reported

    @Fidomobile service is so trash. Ever since that day everyone’s service went out I’m always having issues.

  • Logicalfunda Manan Gandhi (@Logicalfunda) reported

    @Fidomobile Can u pls resolve issue 243524, on priority. It's been 21 calendar days since I have raised the issue and sent 2 reminders !!

  • puosiveuw puosive (@puosiveuw) reported

    @mvik1808 @Fidomobile @Rogers same still down for 7+ hrs for me now(fido)

  • Mohsinxn1 Mohsin (@Mohsinxn1) reported

    @Fidomobile I don't wanna listen to Justin Bieber while I wait to talk to customer service :/

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I want to complain against this manager Bianca formally, please send me your company ‘s email address. I’ll write the incident to your management!

  • EllasUmbrella i dont even know anymore (@EllasUmbrella) reported

    @Fidomobile hey Fido, just spoke with Omar from your customer service department. He was super friendly, quick and made what normally is a long exhausting phone call enjoyable. Get that dude a raise!