Fido

Fido Outage Report in St. Thomas, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Thomas, Ontario 01/16/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • YVRSharePoint Vancouver Sharepoint (@YVRSharePoint) reported

    @Fidomobile is one major failure in customer service. Customer beware. They will charge you fees for this and that and say the machine did it. Collection action then ensues. Amazing what these guys get away with

  • GarfUrbanism Garfield Wayne (加菲), PhD (@GarfUrbanism) reported

    Had three horrific conversations with 2 utility service providers @Fidomobile and an academic institution today @ucanwest. Glad I have options to change my service plan & select another school to continue my Exec. Edu. Nobody pays attention to customer service anymore?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • mhar2004 SuperBat (@mhar2004) reported

    @Fidomobile your fraud management is a joke! Called many times but she never answered her phone! What's going on? Time to switch!!!

  • DeFrancKdefranc Kathryn DeFranc (@DeFrancKdefranc) reported

    @BruinsSandi @Fidomobile @FidoSolutions So very sorry Sandi!! That is Horrible!!

  • 0xmeraux13 0xMeraux13 (@0xmeraux13) reported

    @Rogers @Fidomobile What's up with your network! Issues started about a month ago S/W Brampton, now almost everywhere! Full LTE+ signal, data almost useless.

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile I understand the outage is not the company's fault. However 6 days of not internet service, with no informative updates or effective temporary solutions is. Customers are in the dark about why its taking so long and the same cookie cutter response is not sufficient.

  • DdayUnicorn Doomsday Unicorn (@DdayUnicorn) reported

    @Fidomobile @Google There is a clear & well documented issue with the Pixel 6 Pro. Multiple websites have articles regarding the screen spontaneously cracking with NO physical/outside damage. Mine cracked IN MY HAND whilst scrolling. Yet you refuse to fix it. Unacceptable. 1/2

  • NatalieCarlino Nattt 🇺🇦 (@NatalieCarlino) reported

    Two separate calls, 45 minutes later and @Fidomobile customer retention keeps hanging up every time a costumer service rep transfers me. A complete waste of my morning.

  • anthony_t_1999 Anthony Thompson (@anthony_t_1999) reported

    Hey @Fidomobile why are you only offering some customers extra free data due to the week long power outage in Ottawa? I was told it is not possible despite knowing several other customers who you helped.