Fido outages and service status in Summerland, British Columbia

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 8 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Dimy Da Plug (@dimydaplug) reported 9 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Pete (@floofydoofbkup) reported 9 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Omotalade Kikelomo (@wandeomot) reported 10 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Raphael Daniel (@RaphaelDan86238) reported 13 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Nojan Emd (@EmdNojan306) reported 15 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  Evan (@evanoftheyukon) reported 16 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 17 minutes ago

  @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !

• 
  Juan S S (@JSebastianS88) reported 18 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Sarah Anderson (@SpirituallyFam) reported 18 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC