Fido outages and service status in Summerland, British Columbia

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devin Riegle (@deriegle) reported 4 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Benn Prend (@BenPrendergast) reported 4 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Jolene (@JollySweets) reported 5 minutes ago

  @eranxah @Fidomobile @VirginPlus and that long time customer bit, that's what makes me mad. They should really be offering you a loyalty deal than bumping up the price

• 
  Watmough.eth (@Watmougheth) reported 7 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Arosha liny (@shalini_aro) reported 8 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  ChuckyLovesYOU (@EnoGeorge05) reported 11 minutes ago

  @FidoSolutions @Fidomobile @FidoMarilou getting a hold of customer service should not be this hard! Do you really expect customers to be on hold for up to an hour ?

• 
  Mama bless (@zoomieking00) reported 11 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  Jayant (@jayant_vohra1) reported 13 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

• 
  Vaibhav Panwar (@2vpvp) reported 15 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Julius & Teeko (@JuliusTeeko) reported 17 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...