Fido Outage Report in Summerland, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Summerland, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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xsx
(@xsonarisx) reported
@Fidomobile Has some of the worst customer service ever- 1st I said it wasn't coincidence that my data stopped working as soon as the power outage happened. Then after swapping devices and proving its not any phones its their network- they still wanted me to call tech support...
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rimit parekh
(@rimitparekh) reported
@Fidomobile Worst customer service and they over charged me for no fault of mine I had 40 dollar plan with 10gb data and 1000 international calling On aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 min went away
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Fit Latina🇧🇷
(@fitlatina_) reported
@Fidomobile why do you keep suspending my partner’s account? He has called customer service multiple times, they said they have fixed it but he again he cannot log into the app because it’s been suspended. For what ?!
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Abhimanyu Gulati..
(@Abhimanyu1006) reported
@Fidomobile Got $6 dollar credit on my bill for the July 08 outage. Is this a joke ?
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Paul Eberhardt
(@CoachEbe) reported
@Fidomobile might have the worst customer service of all time!! I have been disconnected 6 times while trying to live chat with them. It is impossible to even come close to actually speaking to a real person. Bye bye @Fidomobile you guys truly suck!!! #fidosucks
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Michele Touchette
(@MTWestCoast) reported
@Fidomobile your "new callback feature" does not work. I tried 5 times and never got a text with a link. It is impossible to get in touch with an agent. This is completely and utterly unacceptable.
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Ivana Santilli
(@IvanaSantilli) reported
To flip to a positive @Fidomobile in Canada & @TMobile in the U.S. have some of the friendliest, professional and humane customer service I've ever experienced in a telecom company.
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Anthony Krusinckas
(@krusinckas) reported
@Fidomobile 1/2 my wife recently did an upgrade for a new. She did it through the #fido app and mistakenly did it on my number. I had already gotten a phone. Now #Fido thinks I upgraded again. I've informed them of the mistake but no luck. No customer service period. #Bigtelecom
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******* Cory
(@CoryCocaine) reported
@Fidomobile @FidoSolutions glad after waiting 20 minutes for a call back - rather waiting in chat, the agent disconnects the convo without saying anything. Great pivot support wise. Went from being able to contact a person on the phone to chat centres and bots. Terrible
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Risai
(@risai04) reported
@Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.