Fido Outage Report in Summerland, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Summerland, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (64%)
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Internet (24%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony J Krusinckas
(@AJKuinckas72) reported
@FidoSolutions @Fidomobile I want the phone I ordered. Samsung galaxy z fold 7. No @fido switched up the phone. Everyone double check your phones you may not have the one you ordered. I'm going to file a complaint with #ccts. Also contacting others about this. #customerRights
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Ameen
(@ameen_sharma) reported
@FidoSolutions @Fidomobile its jot a bill they changed my plan without any approval. Call was made just timo unblock roaming, no add on purchased. No plan correction feature in app! Would u help?? Further
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Cecilia
(@CeciliaCanada) reported
The worst customer service in the world! Welcome to @Fidomobile We NEED more companies, we NEED competition. It's a SHAME to have to deal with a company that has just a dog hearing on the other side of the line. #fido
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Anthony J Krusinckas
(@AJKuinckas72) reported
So I even called in to @Fidomobile customer service. No help at all. This how you treat your customers? You make a mistake, send me the wrong phone. I HAVE to wait for a call back? @FidoSolutions and @Fidomobile nothing but problems #CustomerSupportFail #CustomerServiceFail
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Anthony J Krusinckas
(@AJKuinckas72) reported
@Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell
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Ameen
(@ameen_sharma) reported
@Fidomobile I am surprise by this! Called rep to unblock Roaming, she confirmed its free and now I got my plan bumped up with 5 dollar extra without any confirmation from me?? Are there any customer ethics where you can investigate this false action and contract change! Please
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Upkar Nagra
(@upkar_973) reported
@Fidomobile worst customer support service ever
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Anthony J Krusinckas
(@AJKuinckas72) reported
@FidoSolutions @Fidomobile Schedule a call back? Dealing with that AI assistant is ridiculous. It's really simple. You sent the wrong phone. You would even have the recording of me ordering it with agent. Just fix this. It's your mistake. #ccts #CustomerSupportFail
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Jeff Meier (Currently brainstorming)
(@meier_j) reported
@Fidomobile Satellite mobile beta experience is very poor so far. Received e-mail inviting to trial, @rogers account is required. Rogers/Shaw account not accepted. Creating new rogers account refers to phone number, called. It is main line with no clear path to account creation.
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Ameen
(@ameen_sharma) reported
@FidoSolutions @Fidomobile are I willing to help rather than pointing to random directions? Rep Made error i need someone whi can undo that U seem to be ai bot who can’t understand customer frustration