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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
Live Outage Map Near Thorold, Ontario
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Fido Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
@Fidomobile you should give us all credits for however long phone service is down for.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
@ehsanbutt @Fidomobile Same issue here
@FidoSolutions @Fidomobile Your phone support literally hangs up saying "you're exceptionally closed" and to call back during business hours. Your live chat doesn't work and I need to speak to customer support. Please answer my twitter dms at least.
@Fidomobile The service levels with Fido are terrible. At this point I definitely wish I choose a different provider when changed over just this past Friday, November 25, 2022.
"Due to circumstances beyond our control, we are unable to take your call atm" @Fidomobile always making your customers proud 👍 Trash *** service
Customer support is just not available. 3 hours plus wait on line and ask jack never let me talk to specialist even after waiting for hours. @Fidomobile
@Fidomobile I’ve been on hold for more than 30 minutes!!!! What gives? I bet if I phoned sales someone would pick up right away. My mom, who is on my account, received a message saying her phone was going to be shut off today. What is the issue here????
@FidoSolutions @Fidomobile @FidoSolutions i have provided all the information via DM as req and it has been 5 hours with no response. Could you help me with my request
@Fidomobile Can you please help me understand why I am receiving two bills for this month? I have only an active sim with Fido I activated last week only. My account shows that there are two account numbers associated with my profile. Your help will be highly appreciated. Thanks!
Guys never ever refer your friends to fido. All they're doing is scam. I had been referred by my sister. I was supposed to receive 1 month free. It's been my 4th bill still they've sent me the bill. Big scam is being done @Fidomobile @FidoSolutions @Canada
@Fidomobile I’ve been trying to speak to someone over the phone/on your website about being overcharged on my bill for the past 4 days and keep receiving error messages and having the phone hang up on me. Not the type of service I expect after being with this company over 10 yrs.