Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 06/01/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Sumesh59247199 Sumesh (@Sumesh59247199) reported

    @Fidomobile Hey Fido , I want to complaint regarding my bill amount in my first month bill ,your one of the customer care asked me that I will be getting refund of 40$ in my three month , but my bills is still 60 for this time . Please help

  • JasmineGhandour Jasmine 🇨🇦 ياسمين (@JasmineGhandour) reported

    As per to my experience, Fido has a better customer service than Bell Canada. Therefore, I am switching to Fido ☺ @Fidomobile @Bell

  • OmarAlSaadiDev Omar Al Saadi 🇨🇦 (@OmarAlSaadiDev) reported

    @Fidomobile I heard a lot of bad things about Fido from my friends and I didn't believe them at that time. I lost great offers bcuz of your employee n Jean-Talon store. He told me to upgrade my plans after 28th of this month and when I signed n my account in-app The offers gone

  • PlasmaHydro HydroPlasma (@PlasmaHydro) reported

    @rogers Any special deals for a 7 year customer? If not anyone from @virginmobilecan @Fidomobile willing to step up?

  • CanadianImmig11 Canadian_Immigrant (@CanadianImmig11) reported

    @koodo Do you also make lies to customer like @Fidomobile

  • strrangrr Aman (@strrangrr) reported

    @Fidomobile why are you blocking my number from being ported to Rogers?! Can someone help.. this is ridiculous

  • Rohit50087542 Rohit (@Rohit50087542) reported

    @Fidomobile I will get the notification for exceeding minutes, nobody believes me and gives so much stress during the worst time. I have a lot of future plans with fido about getting a new phone with them once i will get a job. But now you will going to loose your one loyal cx.

  • BeholdTruth2 BeholdTruth (@BeholdTruth2) reported

    Hey @Fidomobile because of you ineptitude in service I will be cancelling all my family accounts tomorrow Ciao ********

  • GrahamThomas92 Tom (@GrahamThomas92) reported

    @Fidomobile My partner is having issues with her phone, she spent 30 minutes on hold, spoke to a rep who advised her to wait for the call to hang up then to restart her phone, which didn’t work. Now she has to wait again to speak to someone - this is awful customer service.

  • AashrayAkundi89 Aashray Akundi (@AashrayAkundi89) reported

    @Fidomobile is there a way to reach the customer service #? Been trying for the last 4 days - no matter what time, it’s always outside business hours. Live chat doesn’t. What’s the best way to get help from you??