Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 01/24/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Thorold, Ontario

The most recent Fido outage reports came from the following cities: Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara-on-the-Lake Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaWelland Phone
CanadaNiagara Falls Internet

Community Discussion

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Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • cmonlinda cmonlinda (@cmonlinda) reported

    @Fidomobile you lied. Due to the rogers outage, I had little service on July 9th. I paid for Fido Roaming on July 9th and was only able to use my phone for a small period of the day. I was expecting a $15 credit for the Fido Roaming for that day, but received nothing.

  • lillianferns - (@lillianferns) reported

    @FidoSolutions What boggles my mind is why a @Fidomobile representative is not authorized to freeze/cancel transactions reported as being fraudulent within hours of it occurring. Why do you need the fraud department to take action when I am reporting it as such?

  • GAllenInteriors Golda Allen Interiors (@GAllenInteriors) reported

    @Fidomobile I need to speak to someone in customer service asap. I have been calling the last few days and can not get through to a live person. It keep telling me to go to “Ask Jack”.

  • Hi_Its_Me_Nay Nay. (@Hi_Its_Me_Nay) reported

    On the phone with @Fidomobile for almost 30 minutes for the last three billing cycles over the same issue. I hate it here.

  • Charles00436660 Charles Dow (@Charles00436660) reported

    @Fidomobile internet service at M1B has been off since before 7 am today

  • mcveggieman Doug McMaster (@mcveggieman) reported

    @Fidomobile your customer service sucks. It's not customer service at all it's customer disservice. Nobody wants to wait forever to connect to a live agent, and you've made it literally impossible to contact somebody by phone

  • Tomuhthy Tomnado (@Tomuhthy) reported

    @Fidomobile did we get the credit yet for your stupid mistake

  • JamesBl67734673 James Blair (@JamesBl67734673) reported

    @Fidomobile WOW @livesupport asked a perfectly legitimate question as to why i can't have my billing date changed to the beginning of the month, the agent literally hung up on me, no answer.. just f* rude.

  • gutless_worm e (@gutless_worm) reported

    The @Fidomobile website has always been terrible but it's been over a year since I've been able to access it on MacOS Safari. Get rid of your god-awful SPA design and just give me a website where I can actually pay my bill.

  • Official_McCree McCree (@Official_McCree) reported

    @Fidomobile ive waited 3 weeks for my phone order and your support wont tell me why it was cancelled, why it wont ship and the support team reordered it for me and keeps telling me "youll get the phone by the end of the week" three times now on three different weeks