Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 02/25/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JMCInformation jc (@JMCInformation) reported

    @Fidomobile Every time I try to log into my account there is a message that says not available. Why does your website never work? #FIDO Why do I never get my bill on time? #Internet

  • B_Lukasik Brandon Lukasik (@B_Lukasik) reported

    @Fidomobile I’m wondering why your call centres are closed, your chat support doesn’t work and your website is not working. Do I have a cell company anymore?

  • simplynadeem nadeem quraishi (@simplynadeem) reported

    @FidoSolutions @Fidomobile. Your services are going from bad to worst. Home internet services in Mississauga are affected since yesterday. It's more than 24 hrs now. Please resolve the issue at the earliest. #fidooutage #fido

  • nomorejoydave Dave Glover (@nomorejoydave) reported

    @Fidomobile help!!!!!! I want to change internet package and can’t on app or website. Two days of frustration!!!!

  • sbk_sam Samarth (@sbk_sam) reported

    @Fidomobile @FidoSolutions Worst service ever !! I have not used my data and using wifi and it’s showing your data is paused and data is finished. I think i should switch to some other provider now

  • Tweety_Ali_ Ali (@Tweety_Ali_) reported

    I understand that internet service providers need to do maintenance, but can you at least send an advisory to customers so they make necessary arrangements. People are working from home, home schooled, etc and waking up to no internet throws the day off. Cc: @Fidomobile

  • BltchinStitches Bitchin' Stitches (@BltchinStitches) reported

    @Fidomobile, why is it hard to speak to a person & why is the default customer service set at passive aggressive and dismissive with vague answers to straight questions? Not enjoying being judged by the company I've been with for 25 years & treated like I don't deserve answers.

  • wheressb_ wheressb (@wheressb_) reported

    @Fidomobile my phone reception sucks in my building and I’m only on the 14th floor. How is Chatr’s service bars higher than yours???

  • Tweety_Ali_ Ali (@Tweety_Ali_) reported

    @FidoSolutions @Fidomobile internet service has been intermittent since Thursday. I keep getting text messages to say the issue has been fixed and it isn’t. This is unacceptable now. I work from home! Literally got disconnected in the middle of meeting today.

  • cao0429 Austin Cao (@cao0429) reported

    @Fidomobile how stupid i m cancelling your service and got every day 2 phone call from fido customer service? Holy smoke