Fido

Fido Outage Report in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 11/07/2025 19:35

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (42%)

    Phone (42%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Dietitian_Drew Drew Hemler (he/him) (@Dietitian_Drew) reported

    @Fidomobile @rogers Please explain how, when I called Fido customer service just now, I was connected with a Rogers rep?!?! This is a huge red flag.

  • prestigecrewgta Prestige Maintenance Crew (@prestigecrewgta) reported

    @FidoSolutions I’m in Toronto and my internet has never been so slow. Que pasa @Fidomobile ????

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • veethspace Veeththakan Kaveekaran (@veethspace) reported

    @FidoSolutions @Fidomobile I am unable to make any calls outgoing or take incoming calls whatsoever. Problem has been from noon. Help would be appreciated!

  • Buellerstyles Bueller styles (@Buellerstyles) reported

    @Fidomobile hi,is there service down in Lower mainland? I have full bars but can't make or receive calls right now. Any update would be awesome. Thanks!

  • hamedpajouh Hamed (@hamedpajouh) reported

    @Fidomobile definitely gives you the worst customer experience 😒 you have to check your bill every time! #fid #Ontario

  • Fosters_mom_14 THEE Tracy (@Fosters_mom_14) reported

    Anyone having problems calling out in their cell? @Fidomobile

  • fifeyeno Tea & Eh (@fifeyeno) reported

    @Fidomobile @FidoSolutions 45 min on hold to find out how you're legally booting me off the cell tower? You're leaving me without phone No emergency service. I'm joining or starting the class action for this administrative cost savings human rights atrocity you made

  • chasing_adalia Kathleen (@chasing_adalia) reported

    Listening to my partner on the phone with @Fidomobile trying to explain the problem with reducing the data on his plan by 5GB four days before the billing cycle ends. They legitimately don’t understand. Retention dept won’t be saving this customer, yikes.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile can't get any help from fido because there are no available service representatives. Tried calling, tried ask Jack. I'm unable to log in via main website or thru the app.