Fido outages and service status in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  Keith Watts (@keithwattsradio) reported 2 minutes ago from Welland, Ontario

  @Fidomobile you should give us all credits for however long phone service is down for.

• 
  Keith Watts (@keithwattsradio) reported 7 minutes ago from Welland, Ontario

  @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Keith Watts (@keithwattsradio) reported 46 minutes ago from Welland, Ontario

  Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

• 
  Keith Watts (@keithwattsradio) reported 49 minutes ago from Welland, Ontario

  @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philomena Gunk (@macaghalla) reported 5 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 11 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  Vaibhav Panwar (@2vpvp) reported 16 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Jasmeet Walia (@JasmeetWalia10) reported 16 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Jennifer (@JMazda26) reported 16 minutes ago

  @Fidomobile is your tech support 24 hours ?

• 
  Lemonade (@LemonadeOnAir) reported 19 minutes ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  Evan (@evanoftheyukon) reported 19 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 21 minutes ago

  Whoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile

• 
  Ben (@edmontonbenny) reported 23 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  richard breath (@richbreath420) reported 24 minutes ago

  @Fidomobile does not want to help customers