Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 03/12/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Apestersplace April (@Apestersplace) reported

    @Fidomobile Now the return process is bad. Great. #thanksfornothing

  • Ada77881950 Ada (@Ada77881950) reported

    Swear down, @Fidomobile is the worst. D worst reps and worst services. Making me suffer for your own mistakes. I'm done. Honestly

  • rishionweb Rishi Bhasin (@rishionweb) reported

    Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST Again @Fidomobile not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.

  • drtekirdagkosar Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported

    I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.

  • PenelopeLPoole Penelope (@PenelopeLPoole) reported

    @Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.

  • ernieforesta Ernie Foresta (@ernieforesta) reported

    @Fidomobile worst customer service ever unbelievable

  • rosellai28 rosella Iacobucci (@rosellai28) reported

    @Fidomobile NO ONE HAS CALLED ME BACK . YOUR MESSING AROUND WITH MY ACCOUNT.I have called and emailed so many time and you can't even call me back! @Fidomobile I have been waiting from Feb 28 2021.Your customer service sucks. How can I get ahold of SOMEONE WHO WILL HELP ME.

  • yestoeverything yestoeverything (@yestoeverything) reported

    @fidomobile Thanks so much for offering me a free phone to replace a phone you sold me because YOUR network has changed. The problem is four weeks after responding to your offer of a free phone paired with a $10 plan you have failed to live up to your word.

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @Fidomobile Again Fido not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.