Fido Outage Report in Thorold, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (50%)
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Internet (40%)
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Total Blackout (5%)
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E-mail (3%)
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Wi-fi (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Quick Question
(@SMeesam) reported
@Fidomobile Worst customer service ever!!!!!!
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Abhishek dubey
(@abhi_sdl) reported
@Fidomobile @FidoSolutions I have been trying to get in touch with you guys since 3 days..Its regarding my billing issue. Can you please schedule a call back? Thanks
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DAN THE DAD
(@Daniellethedad) reported
@Fidomobile Your online services are garbage and the "support" your company offers is terrible. Figure it out, you guys are useless
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EcoGothsOnly
(@Over9000Jon) reported
hey @Fidomobile here is the thing, when you add a new chatbot and direct all support requests to the website / chatbot and remove your contact information, you need to make sure you can do all the things in self serve, like cancel accounts.
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Christina
(@christinahio) reported
@Fidomobile is there a reason why I can’t call a support line?
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Tasneem N
(@TasNadeem) reported
@Fidomobile been trying to contact Fido customer service for 2 weeks now via phone,app and live chat. NOT happy. Could someone please respond to my DMs. Thank you.
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RadicalBradacal 🌈
(@ADBradac) reported
I've been a @Fidomobile customer for nine years, since moving to Canada. Here's a thread about the worst customer service I've ever had, and how no one should use Fido. Ever.
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Jummy
(@goodnaijagirl) reported
@Fidomobile Hello! Phone cut off while I was waiting for the customer service specialist to find the note on my file; called back and customer service is closed! Hope @FidoSolutions can help as this is time sensitive!!
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Samuel Baruffi
(@SamuelBaruffi) reported
Hey @Fidomobile ! I've been trying to connect with one of your agents for most of the day today. With more than 10 chats opened and 4 calls with ZERO being answered. Currently more than 40 mins on the line waiting! Is this the type of customer service you want to provide? #Help
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Thehyunkel
(@thehyunkel) reported
@Fidomobile How to not get a customer 101 : - Tried to apply online, got some message telling me to call for some verification. I call, the person needs to transfer my call (1st strike). The wait time for other service is about 45 min (2nd strike)