Fido outages and service status in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 21, 6:00 PM EDT	0	0
Apr 21, 6:20 PM EDT	0	0
Apr 21, 6:40 PM EDT	0	0
Apr 21, 7:00 PM EDT	0	0
Apr 21, 7:20 PM EDT	0	0
Apr 21, 7:40 PM EDT	0	0
Apr 21, 8:00 PM EDT	0	0
Apr 21, 8:20 PM EDT	0	0
Apr 21, 8:40 PM EDT	0	0
Apr 21, 9:00 PM EDT	0	0
Apr 21, 9:20 PM EDT	0	0
Apr 21, 9:40 PM EDT	0	0
Apr 21, 10:00 PM EDT	0	0
Apr 21, 10:20 PM EDT	0	0
Apr 21, 10:40 PM EDT	0	0
Apr 21, 11:00 PM EDT	0	0
Apr 21, 11:20 PM EDT	0	0
Apr 21, 11:40 PM EDT	0	0
Apr 22, 12:00 AM EDT	0	0
Apr 22, 12:20 AM EDT	0	0
Apr 22, 12:40 AM EDT	0	0
Apr 22, 1:00 AM EDT	0	0
Apr 22, 1:20 AM EDT	0	0
Apr 22, 1:40 AM EDT	0	0
Apr 22, 2:00 AM EDT	0	0
Apr 22, 2:20 AM EDT	0	0
Apr 22, 2:40 AM EDT	0	0
Apr 22, 3:00 AM EDT	0	0
Apr 22, 3:20 AM EDT	0	0
Apr 22, 3:40 AM EDT	0	0
Apr 22, 4:00 AM EDT	0	0
Apr 22, 4:20 AM EDT	0	0
Apr 22, 4:40 AM EDT	0	0
Apr 22, 5:00 AM EDT	0	0
Apr 22, 5:20 AM EDT	0	0
Apr 22, 5:40 AM EDT	0	0
Apr 22, 6:00 AM EDT	0	0
Apr 22, 6:20 AM EDT	0	0
Apr 22, 6:40 AM EDT	0	0
Apr 22, 7:00 AM EDT	0	0
Apr 22, 7:20 AM EDT	0	0
Apr 22, 7:40 AM EDT	0	0
Apr 22, 8:00 AM EDT	0	0
Apr 22, 8:20 AM EDT	0	0
Apr 22, 8:40 AM EDT	0	0
Apr 22, 9:00 AM EDT	0	0
Apr 22, 9:20 AM EDT	0	0
Apr 22, 9:40 AM EDT	0	0
Apr 22, 10:00 AM EDT	0	0
Apr 22, 10:20 AM EDT	0	0
Apr 22, 10:40 AM EDT	0	0
Apr 22, 11:00 AM EDT	0	0
Apr 22, 11:20 AM EDT	0	0
Apr 22, 11:40 AM EDT	0	0
Apr 22, 12:00 PM EDT	0	0
Apr 22, 12:20 PM EDT	0	0
Apr 22, 12:40 PM EDT	0	0
Apr 22, 1:00 PM EDT	0	0
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorold, Ontario

The most recent Fido outage reports came from the following cities: St. Catharines.

City	Problem Type	Report Time
St. Catharines	E-mail	1 month ago
Niagara-on-the-Lake	Internet	4 months ago
St. Catharines	Phone	9 months ago
Niagara Falls	Phone	10 months ago
St. Catharines	Phone	1 year ago
Welland	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

Keith Watts (@keithwattsradio) reported 7 minutes ago from Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
Keith Watts (@keithwattsradio) reported 27 minutes ago from Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
Keith Watts (@keithwattsradio) reported 33 minutes ago from Welland, Ontario
Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
Keith Watts (@keithwattsradio) reported 50 minutes ago from Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Pete (@floofydoofbkup) reported 19 seconds ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Nojan Emd (@EmdNojan306) reported 3 minutes ago
@Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not
Prashanth Bajjuri (@PrashanthB20499) reported 5 minutes ago
@Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom
Jim (@Jim_363) reported 7 minutes ago
@FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?
boja_reddii (@BojaReddii) reported 7 minutes ago
@Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService
Masih (@masihhaha) reported 8 minutes ago
@Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers
Kudzie Chasosa (@chasosak) reported 8 minutes ago
@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
Sarah Anderson (@SpirituallyFam) reported 9 minutes ago
After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC
Pete (@floofydoofbkup) reported 10 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
gebilaowang (@kuailenanhai111) reported 13 minutes ago
@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!