Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 12/06/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shrutimehta2006 Shruti Mehta (@shrutimehta2006) reported

    @Fidomobile April 19 both my husband and I had no network or data on our phones for over 24 hours. All other service providers provided a credit to their customers. Why is @Fidomobile doing nothing? Kindly provide a credit I have 2 lines.

  • rene1fr Rene Marc (@rene1fr) reported

    @Fidomobile 2 days with you and my internet was cut. That’s what I call a great way to start with a new customer 👏👏👏👏. And of this time no one to pickup the phone.

  • maddieecrombiee mads (@maddieecrombiee) reported

    Just gonna throw this out there. @Fidomobile will forever be better than @virginmobilecan ..... virgin has done nothing good for me, and when you call them instead of them helping you they direct you to self service that doesn’t even solve your problem. Worst customer service .

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Code4Frosty @Fidomobile @FidoSolutions Try uninstalling and reinstalling. That seems to help resolve the issue

  • Joel08322500 Joel Dieudonner (@Joel08322500) reported

    @Fidomobile I can’t login in my account

  • Haqanwar Dr Anwar Haq (@Haqanwar) reported

    @maxfawcett With @Fidomobile for 19 years. I may have a couple of challenges/issues but they never disappointed me. Also, I always apologize to the person on phone before starting my rant that it isn't directed to you but want my concerns recorded.

  • harshilharshil9 Harshil (@harshilharshil9) reported

    @FidoSolutions @Fidomobile @Rogers Attention loyal customers!!!!! They provide the worst untrustworthy and unreliable customer service ever. And every supervisor gives different and most importantly stupid answer so that you can't reach a solution.

  • michaelzapper Mike (@michaelzapper) reported

    @Fidomobile my internet has been down all day… downtown toronto… Tech support closed … chat taking too long…. What’s up FIDO

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • shrutimehta2006 Shruti Mehta (@shrutimehta2006) reported

    @FidoSolutions April 19 both my husband and I had no network or data on our phones for over 24 hours. All other service providers provided a credit to their customers. Why is @Fidomobile doing nothing? Kindly look into this.