Fido outages and service status in Thorold, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Keith Watts (@keithwattsradio) reported from Welland, OntarioOh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile you should give us all credits for however long phone service is down for.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Chelle (@traaashpanda) reportedIt’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.
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richard breath (@richbreath420) reported@Fidomobile does not want to help customers
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Sarah Anderson (@SpirituallyFam) reportedAfter months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC
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Ammi jangra (@jangra0215) reported@Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.
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Canadian Crimes (@canadian_crimes) reported@Fidomobile how is reception even worse with 5g plus zero customer support
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Vaibhav Panwar (@2vpvp) reported@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
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Lori (@LoriinDurham) reported@Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer
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Kv N (@KvEncela) reported@Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…
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Nojan Emd (@EmdNojan306) reported@Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not
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Benn Prend (@BenPrendergast) reportedThe @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.