Fido outages and service status in Thorold, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thorold, Ontario
The most recent Fido outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
1 month ago | |
|
Niagara-on-the-Lake
|
Internet | 5 months ago |
|
St. Catharines
|
Phone | 9 months ago |
|
Niagara Falls
|
Phone | 10 months ago |
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St. Catharines
|
Phone | 1 year ago |
|
Welland
|
Phone | 2 years ago |
Community Discussion
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Fido Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Keith Watts (@keithwattsradio) reported from Welland, OntarioOh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile you should give us all credits for however long phone service is down for.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Evan (@evanoftheyukon) reported@Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)
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Unapologetic Queen✨ (@_FucknBossChick) reported@soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Chechimartinez (@chechimartinez) reported@Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible
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cpslifestream (@cpslifestream) reported@Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?
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Aden (@aden_hq) reported@TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.
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Leanne Schira (@lschira) reported@FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu
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Canadian Crimes (@canadian_crimes) reported@Fidomobile how is reception even worse with 5g plus zero customer support
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gebilaowang (@kuailenanhai111) reported@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!
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Faye 🙋🏻♀️ (@ffurdyk) reported@Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.