Fido

Fido Outage Report in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 03/29/2026 12:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Thorold, Ontario

The most recent Fido outage reports came from the following cities: St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines E-mail
CanadaNiagara-on-the-Lake Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaWelland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRollModel 👑 (@TheRollModel) reported

    @Fidomobile got no compassion or empathy for their customers. Customer service, non existent. The second I get back to Canada I'm cancelling my service and going to Bell

  • ameen_sharma Ameen (@ameen_sharma) reported

    @FidoSolutions @Fidomobile its jot a bill they changed my plan without any approval. Call was made just timo unblock roaming, no add on purchased. No plan correction feature in app! Would u help?? Further

  • JoshKorn JoshKorn (@JoshKorn) reported

    @Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.

  • PinkDragon4434 Dragon (@PinkDragon4434) reported

    @Fidomobile do you guys not have an active line rn? Where we can reach a customer rep? Our bill went up and we only had the option to schedule a call, it’s ridiculous. Where’s the customer service? Considering cancelling rn

  • Jok_6_ 💞 (@Jok_6_) reported

    @FidoSolutions @Fidomobile no network😣! Is there an outage? Restarted my phone for a couple of times.

  • Twizted_AD Mitchell (@Twizted_AD) reported

    How bad is @Fidomobile doing that they ONLY schedule callbacks?! Embarrassing

  • jennvargg Jennifer Vargen (@jennvargg) reported

    @Fidomobile is the absolute worst . All friggin AI or you have to make am appointment to talk to someone in India or Morocco that knows nothing.

  • AJKuinckas72 Anthony J Krusinckas (@AJKuinckas72) reported

    So I even called in to @Fidomobile customer service. No help at all. This how you treat your customers? You make a mistake, send me the wrong phone. I HAVE to wait for a call back? @FidoSolutions and @Fidomobile nothing but problems #CustomerSupportFail #CustomerServiceFail

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile so it's not bad enough I have to wait 5 1/2 hours to talk to someone, now you send me a text saying their call can be any time between 730 and 8. Why the hell did I pick a time? Yeah, once my phones paid off I'm gone, this is BS.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Worst company to deal with Not able to communicate with them Last conversation 70 minutes they said all will be ok ,not ok issues were not resolved I can't believe this company can be allowed to exist