Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 01/18/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thorold, Ontario

The most recent Fido outage reports came from the following cities: Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara-on-the-Lake Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaWelland Phone
CanadaNiagara Falls Internet

Community Discussion

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Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Apestersplace April (@Apestersplace) reported

    @Fidomobile Terrible service. Fido, you should be ashamed. Even after me sending them proof of broken promises, they still won't admit being wrong, nor caring enough to keep me around. #fraud

  • SteveNovak1977 PEI Bound (@SteveNovak1977) reported

    @Fidomobile Fido another useless conversation with your tech support and customer service team. Blaming the feds for your service not working properly. Telling a customer who is getting 10% of the service that he is not entitled to any rebate because the phone still "works".1/2

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

  • JMCInformation jc (@JMCInformation) reported

    @Fidomobile new customer. Why can't I access my billing? Keeps saying site is down. #Fido

  • Apestersplace April (@Apestersplace) reported

    @Fidomobile Now the return process is bad. Great. #thanksfornothing

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @Fidomobile Again Fido not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.

  • RielHahn Riel Hahn (@RielHahn) reported

    @FidoSolutions @Fidomobile Hey - several days now of dropping calls all the time, or the person can't hear me when I call. Calls fail continuously, or won't dial at all. Voicemail takes a day or two to show up. Texts constantly not sent. Can't figure out what I'm paying for!

  • meli1432 Melissa G (@meli1432) reported

    @Fidomobile I got an email for winback over a week ago. Have been waiting for a call. I contacted Fido normal customer service number to find out the offer they don’t have anything. How do I get the correct team to call me to find out the offer?

  • jovanik21 Nik Jovanovic (@jovanik21) reported

    .@Fidomobile @FidoSolutions I can not get any help with enabling my free 1 hour data usage. HELP!

  • thatalaina Alaina is staying home and getting fat..ter (@thatalaina) reported

    @Fidomobile why can't I do a one time gift to friend a couple of my unsused gigs of Data ? We are both fido customers, and it's paid for. Why can't this be a service.