Fido

Fido Outage Report in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 02/05/2026 17:55

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (65%)

    Phone (65%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Thorold, Ontario

The most recent Fido outage reports came from the following cities: Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara-on-the-Lake Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaWelland Phone
CanadaNiagara Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • chicksfootlover Female Feet Observer (@chicksfootlover) reported

    @Fidomobile got a response re the non functioning my fido app to activate the 5 bonus gb session - did both reinstall and made sure not on wifi, plus connected to fido network. i think it's much better if you don't insult your consumers' intelligence!! not only me, it's crap!

  • somnamusic Somna (@somnamusic) reported

    . @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card

  • okg11996115 okg (@okg11996115) reported

    @Fidomobile You don’t care about your customer and make them wait on the line forever to get support

  • JFN1971 jimmy (@JFN1971) reported

    On hold with @Fidomobile for 20min., rep couldn’t help so passes me over to someone else…..wait time is another 20min. 🙄 open up this market to more competition, worst service on the planet at the highest rates. Duopoly’s under the guise of choice is NOT choice!

  • vtrade4642 vtrade4642@gmail.com (@vtrade4642) reported

    @Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.

  • AMWA2021 Name Cannot Be Blank (@AMWA2021) reported

    @peeradeep @Fidomobile I suspect @fidomobile has a supply line issue they’re not admitting to, and jerking customers around instead. Awful.

  • mauriloborges Maurilo Borges (@mauriloborges) reported

    I'm very disappointed at @PurolatorHelp and @Fidomobile. I bought a phone with Fido, they send it with missing apart number. Number has been provided since 9/6 but tracker keeps saying still missing, even though Purolator costumer service confirms it has been received.

  • sailingjayne Jayne Pattison (@sailingjayne) reported

    @Fidomobile terrible terrible company. promised a loyalty discount- to switch spouse over; now no record of the chat that promised it. They don't know anything about it now! Do not use FIDO they are the worst service

  • TimAntonides Tim Antonides (@TimAntonides) reported

    Dear @fidomobile : Can someone from back office staff contact me? I’ve waited since Friday to have my request for a name change approved. (“Tim” to “Timothy”) Been a customer for 18 years…

  • AmanpreetDeol9 Amanpreet Deol (@AmanpreetDeol9) reported

    i had 2.5 months of contract remaining with them . Can you please help !! @Fidomobile