Fido

Fido Outage Report in Thorold, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thorold, Ontario 03/17/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • iMUmarR Muhammad Umar (@iMUmarR) reported

    @Fidomobile the service is down? #Pathetic #CustomerService

  • JanOndiz Jan Ondiz (@JanOndiz) reported

    What is wrong @Fidomobile why can't I make a phone call? Can't even call your customer service.

  • olinit_xo DILLIGAF (@olinit_xo) reported

    how come that @Fidomobile always seems to cause me problems with some extra charges or fees? GET A BETTER SUSTEM BEFORE YOU TRY TO BURDEN CLIENTS WITH BILLS that they shouldn’t even receive a notification for!

  • p8r8s p8r8s (@p8r8s) reported

    Hi @FidoSolutions @Fidomobile I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. Via a prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

  • RohanBudhirajaa Rohan Budhiraja (@RohanBudhirajaa) reported

    @Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !

  • lukasbutwithak Lukas (@lukasbutwithak) reported

    @Fidomobile this is the second day in a row your technician has not shown up for their appointment to install internet. Spent 1.5 hours after my two hour window on your chat trying to track down the tech yesterday, no luck. It’s day two now and I am understand losing patience…

  • 7JHogs Mack Derr (@7JHogs) reported

    @Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)

  • _aabena jo 👑 (@_aabena) reported

    @Fidomobile has no respect for their customers. The worst company ever!

  • sanjay_goswami_ sanjaygoswami.eth (@sanjay_goswami_) reported

    @Fidomobile Hey Team Fido, need help in few things. Any possibility for a call?

  • MyMommyMadness DiaryOfATattooedMom (@MyMommyMadness) reported

    Hey @FidoSolutions / @Fidomobile is there a reason why I get told one thing via chat, confirm that thing via phone but go in an get told it can't be done ? As a customer of 10+ years I'm already ticked that I cancelled one account today and not hoping to cancel the other