Fido outages and service status in Thorold, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile you should give us all credits for however long phone service is down for.
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Keith Watts (@keithwattsradio) reported from Welland, OntarioOh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Smitty’s Stake House (@SmittyStakez) reported@Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??
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Jantz (@jantz1) reported@Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.
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Aephraim Steinberg (@QuantumAephraim) reported@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.
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Polygolferous (@OG_BC_Citizen) reported@Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address
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Suraj Sathyanarayana (@Suraj_OldNo7) reported@Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys
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Shrikant Gupta (@Shrikan15918909) reportedShame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.
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M (@tvinbnwv) reported@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
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Fari Tow (@EffTee1) reported@Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer
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Adégòkè (@Adegox) reported@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!