Fido outages and service status in Tillsonburg, Ontario

Problems in the last 24 hours in Tillsonburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tillsonburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Tillsonburg, Ontario

Latest outage, problems and issue reports in Tillsonburg and nearby locations:

• 
  Zach Burke (@zachburke5075) reported 25 minutes ago from Norwich, Ontario

  @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

• 
  Zach Burke (@zachburke5075) reported 54 minutes ago from Norwich, Ontario

  @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F Gabani (@gabani36) reported 6 minutes ago

  @FidoSolutions @Fidomobile My phone line was cancelled without notifying me of the consequences and now the support team is not able to solve the issue.

• 
  Juan S S (@JSebastianS88) reported 8 minutes ago

  @Fidomobile any support available if the call drops?

• 
  I Don't PC (@Hendy111) reported 9 minutes ago

  @Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.

• 
  Oma (@Oma2414) reported 9 minutes ago

  @Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.

• 
  Shrikant Gupta (@Shrikan15918909) reported 10 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Jasmeet Walia (@JasmeetWalia10) reported 10 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 12 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Nojan Emd (@EmdNojan306) reported 13 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  B-rantone (@_Brantone) reported 13 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Julius & Teeko (@JuliusTeeko) reported 17 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...