Fido

Fido Outage Report in Tillsonburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Tillsonburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tillsonburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Tillsonburg, Ontario 04/23/2024 17:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Tillsonburg, Ontario

Latest outage, problems and issue reports in Tillsonburg and nearby locations:

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • abunamike Michael Winn (@abunamike) reported

    @Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?

  • iamshitanshu Shitanshu Shekhar (@iamshitanshu) reported

    @Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • JesseChoo Jesse Choo (@JesseChoo) reported

    Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.

  • luv_sch Luv Sachdeva (@luv_sch) reported

    @Fidomobile i have been charged interest on my bill. Need to discuss that but everytime i call, it says wait time is about 3hrs. Is a customer expected to be on hold for 3 hrs?

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    I really don’t use this account much unless I would like to make a complaint. Unfortunately, that is the case right now, when I received a $600 bill from @Fidomobile today.

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • GavinBailey2000 Gavin Bailey (@GavinBailey2000) reported

    @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

  • nicolas_ll Nicolas (@nicolas_ll) reported

    @Fidomobile @FidoSolutions @RogersHelps My internet is down and has been for the past hour at least. Is there an outage in Toronto?

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    The @Fidomobile representative was able to help me but when I asked her what would be done about the mishap beforehand, I was just told that things would be tallied at the end of the billing cycle.