Fido outages and service status in Tottenham, Ontario

Problems in the last 24 hours in Tottenham, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tottenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Tottenham, Ontario

Latest outage, problems and issue reports in Tottenham and nearby locations:

• 
  IG:akinola_jane (@Janniedivahh) reported 39 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

• 
  kingofthelycans (@LycanKing89) reported 53 minutes ago from New Tecumseth, Ontario

  Worst decision was getting Fido over bell ! *******! In my basement apartment and I have to sit with one ass cheek In the air tilted on a 90 degree angle if I want to make a phone call or answer a call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kismet Book Club (@KismetBookClub) reported 4 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Masih (@masihhaha) reported 4 minutes ago

  @Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.

• 
  Jantz (@jantz1) reported 4 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  iVu (@WhoCntrl) reported 9 minutes ago

  @Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 9 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Sree (@sreebuildss) reported 11 minutes ago

  @Fidomobile My case was closed without any explanation on 2g use. C214095741 Waited 2 hours on call 4 transfers and no resolution.

• 
  Jim (@Jim_363) reported 11 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Masih (@masihhaha) reported 13 minutes ago

  @Fidomobile evertyime we call your stupid AI keeps us on the phone and waste our time and energy. You garbage garbage pathetic company I only wish the worst for you.

• 
  Angela F. (@RRCCowner) reported 16 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Octavio Avilés-Villaseñor (@TezcatliOcta) reported 16 minutes ago

  @Fidomobile sucks