Fido Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Val-d'Or, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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MCNadzzz
(@MCNadzzz) reported
@Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS
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Jazib Shamsi
(@Shamz_Official) reported
@Fidomobile @FidoSolutions joke of customer service. Ordered a phone through live chat on Cyber Monday. Then called the next day as I didn't receive a confirmation. I was on hold for 4 hours in total with neither the specialist nor supervisor helping me (1/2)
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Becca Smith
(@beccamaysmith) reported
@Fidomobile How do I speak to a human on the phone? I left a call back number and it is over the estimated time I was told I'd get a call back. I'm being overcharged on my phone bill and was given false information in a store. Please help! Thank you.
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Ravneet Gill
(@rav_tastic) reported
@Fidomobile having a hell of a time trying to reach your customer service.. Who has time to be on hold for 60+ minutes?! 🙈 Please implement a call-back service!
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Markus
(@ForMyBro37) reported
@yapbang @Fidomobile They never take accountability. I’ve had the same problem. Ordered a Black Friday deal online and they messed it up and refused to honour the deal. 5+ years and I’m done. They like to give these generic comments on tweets like they care but don’t believe it. They don’t reply
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JASHAN RANA
(@jashanrana) reported
@Fidomobile @FidoSolutions My new internet connction is not wrking for past 3 days. Tried to contact customer suport 3 times but been on hold for more than 1 hour each time. Tried live chat they disconnected it. Str people say they can book a technician appointment. Help please
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Shitanshu Shekhar
(@iamshitanshu) reported
@Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido
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Zachary Hilliard
(@ZacharyHilliar2) reported
@Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!
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Amrita
(@Amrita19083852) reported
@Fidomobile - Team I was charged $50 when I moved from Chatr to Fido and was promised that this amount will be adjusted in Nov which did not happen. I contacted the customer care and they said it will be adjusted in Dec which again did not happen. I am tired of talking
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Tirth Dave
(@TirthDave10) reported
@FidoSolutions @Fidomobile why for everything processed by FIDO is totally incorrect? Why customer need to reach out to FIDO for every little thing? Worst customer service…