Fido Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in Val-d'Or, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Seonhosii1972
(@seonhosii1972) reported
@Fidomobile @FidoSolutions Hi, I was told that Pinal at credit operations would call me back within 48 hours to help me resolve my issue. That was on Jan 30, I’m still waiting for the call back, this was an appointment made by one of your agents.
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Irena Li
(@Aquairena) reported
@CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.
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Richard D
(@Richard84801102) reported
@Fidomobile @RogersMobileCa @FidoSolutions Don't pay you monthly bill on Fido site The site will show there was a problem with the payment and you need to redo..... It is a scam...I was debited 4 times and my account still show the amount to be paid No support from Fido...I
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Saffina Jinnah
(@saf15) reported
in a wild turn of events i just received excellent customer service from a fido rep named daniel on live chat @Fidomobile i really appreciate his patience and sleauthing and problem solving! its not just becaus i got the solution i needed but because he took time to understand :)
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Irena Li
(@Aquairena) reported
@Fidomobile Your call center manager screwed my day. I have never seen my husbands talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”
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Sophia Ceva
(@CevaSophia) reported
@Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks
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Allie Jay
(@AllieJayIsHere) reported
@Fidomobile getting charged long distance every month for local number. Have been credited twice now. It is 5 minutes from home. It is LOCAL. We are in 519 and number is 226. Please DM me for number so you can fix this in your end. Tired of wasting time to get credit each month.
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Sophia Ceva
(@CevaSophia) reported
@Fidomobile @FidoSolutions I got my issue sorted within mins by pretending I'm a new customer &calling, all while the inept Chat Rep had me on hold as she "read notes on my file". Anyone reading this call Fido pretending you are new do not give in to their new system #FidoSucks
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Ketu Patel
(@ketupatel2211) reported
@FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.
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AJAY BHATIA
(@bhatiaajay132) reported
@Fidomobile I am facing a issue of misinformation. I was informed that I am getting a 50gb unlimited data and text plan. But I got only “50GB” data plan in which,“I only get 50gb & data will be paused if I cross the limit”, I will need to top up in order to get more data.