Fido Outage Report in Vernon, Regional District of North Okanagan, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Vernon, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Vernon, Regional District of North Okanagan, British Columbia
The most recent Fido outage reports came from the following cities: Vernon.
| City | Problem Type | Report Time |
|---|---|---|
 Vernon |
Internet | |
| Vernon |
Phone | |
| Vernon |
Phone | |
| Vernon |
Phone | |
| Vernon |
Phone | |
| Vernon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Albertan8181
(@albertan8181) reported
@Fidomobile @Xil_llix Fido Network down in Edmonton too.
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JoshKorn
(@JoshKorn) reported
@Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.
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Phoenix🕉️
(@Phoenix25R) reported
@Fidomobile Yes, the appointment is in two days. By then, I might as well go to a store and have the issue resolved myself. What’s the point of offering "online customer service" if urgent issues can’t be addressed in a timely manner?@Fidomobile
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Har2424
(@Har24242) reported
@Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends
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Wolfeman
(@wolfe_was_here) reported
.@Fidomobile I need help. I need a HUMAN agent. TODAY. This issue has been ongoing to days. I have requested several callbacks, and you never call. I don't even know if I can receive calls. I need a human NOW. PLEASE.
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LeeAnn Napiorkowski
(@LeeAnnNapiorkow) reported
@Fidomobile Thats it? No compensation for a major outage? No ability to speak to humans? Come on....this has to be a bad joke!
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Har2424
(@Har24242) reported
@Fidomobile Why we have to book a call? Why can't there are no customer service people at the same time? It was before ..Fido what's to save money not to hire more people but when the phone and plan comes they charged heavy
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jay makinze ❼
(@Mr_Teekay) reported
@Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.
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Mayank Jain
(@mayank_0601) reported
I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)
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jay makinze ❼
(@Mr_Teekay) reported
if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult