Fido outages and service status in Vernon, British Columbia

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vernon, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rishiii (@rishitemani) reported 4 minutes ago

  @Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡

• 
  Philomena Gunk (@macaghalla) reported 5 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Evan (@evanoftheyukon) reported 10 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Juan S S (@JSebastianS88) reported 11 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Omotalade Kikelomo (@wandeomot) reported 17 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Kirito96 (@kirito_9668) reported 17 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Nojan Emd (@EmdNojan306) reported 17 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  Polygolferous (@OG_BC_Citizen) reported 18 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

• 
  Ros esmit (@Rosesmit4) reported 21 minutes ago

  @NotOpCue @iFightForKids @Fidomobile Facts it’s so bad

• 
  alexdoulis (@mhighca) reported 21 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please