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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Waltham, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile, why is it hard to speak to a person & why is the default customer service set at passive aggressive and dismissive with vague answers to straight questions? Not enjoying being judged by the company I've been with for 25 years & treated like I don't deserve answers.
I understand that internet service providers need to do maintenance, but can you at least send an advisory to customers so they make necessary arrangements. People are working from home, home schooled, etc and waking up to no internet throws the day off. Cc: @Fidomobile
@Fidomobile has customer support been canceled? Can't call, chat, DM here...and that's for my payments. I guess I don't know to pay anymore.
@Fidomobile @FidoSolutions Worst service ever !! I have not used my data and using wifi and it’s showing your data is paused and data is finished. I think i should switch to some other provider now
@Fidomobile really wondering why I'm still your client. Your customer service is so horrible. 15 year old client with 4 lines.
@Fidomobile Its pretty crap internet, do not get this. You will get ****** around by Rogers.
@Fidomobile Hi Fido! I am a seriously dissapointed customer! I really hope I can be helped with my major issue. I made a switch from Rogers to Fido but after my experience, I want to go back to Rogers!
@Fidomobile @FidoSolutions What is going on with your service? Can’t set up my new phone because your website is down, can’t make any calls to you because your phone service is down! #FidoSucks
@Bell is the WORST service provider. Can’t even use my data.….. @Fidomobile I miss you …
@Fidomobile Both Fido and Roger's internet have been up and down since Saturday.