Fido outages and service status in Washago, Ontario

Problems in the last 24 hours in Washago, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Washago, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Washago, Ontario

Latest outage, problems and issue reports in Washago and nearby locations:

• 
  Paul (@bluebeard) reported 44 minutes ago from Gravenhurst, Ontario

  @Fidomobile anyone in customer service out there ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jrü Gordon (@JruGordon37) reported 2 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Jennifer (@JMazda26) reported 3 minutes ago

  @Fidomobile is your tech support 24 hours ?

• 
  Lino's Version (@LinosVersion) reported 4 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Dr. Strangelove (@Border_Guard77) reported 7 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  Lori (@LoriinDurham) reported 8 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Leanne Schira (@lschira) reported 14 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Leanne Schira (@lschira) reported 22 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  Jim (@Jim_363) reported 24 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Pierre(Peter) Nault (@WesleyAdams17) reported 26 minutes ago

  @SolaTheAnalyst Phone bills are another issue. My @Fidomobile bill went up $8 in two months. Every month is another $4 increase. They say it's necessary to serve us better and that it's a one-time increase. Then, next month, it goes up again.

• 
  Oma (@Oma2414) reported 28 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.