Fido Outage Report in Waterloo, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (39%)
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E-mail (7%)
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Total Blackout (2%)
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Wi-fi (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@LukeWhitworth90) reported
I must have reached the most miserable customer service agent at @TekSavvyBuzz this morning. I only wanted to know your best prices for internet as @Fidomobile have some offers out there😭”check online, we have no offers, prices are online” #helpful 🙄 ...
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Gela
(@Gelasou3) reported
@Fidomobile are you going to be crediting your customers for the inconvenience of not having service for a whole day?
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Jeff Vickers
(@JeffInVanBC) reported
Are there any phone companies in Canada that still have people that answer the phone to respond to customers? My contract with @Fidomobile is up and they no longer provide this customer friendly service.
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions I LOST MY JOB DUE TO THE COUNTRY WIDE OUTAGE AND FIDO REFUSES TO ADMIT RESPONSIBILITY. When I as a consumer chose Fido, I chose them with a certain expectation that my services would be provided. THEY WERE NOT. Not only were they not provided...
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Will R.
(@Willillillillil) reported
@FidoSolutions I called the fraud department today again and left a message again and again. Not available. And normal customer service is not able to help me because I can't access my account - my account has been suspended because of THAT FRAUD ISSUE!!! Unbelievable. @Fidomobile 2/2
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lonerstoner69420
(@lonerstoner6941) reported
@CircularLogic89 @Fidomobile @FidoSolutions Correct. But as a company they should let consumers know that such a “minor” ( in their words) update could cause such a major outage. We were not made aware before and not until hours into it.
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Cy Cyril
(@cyril0) reported
@Fidomobile So are you ever going to tell us how critical infrastructure received a software update on a monday morning? Patches NEVER get issued on Mondays in enterprise, so what really happened? How much of our data was stolen?
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Courtnay D
(@courtdesrosie) reported
@FidoSolutions @Fidomobile So i hear rogers is giving a credit for the outage??? How is that working?
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions They also did NOT Warn customers of any outages, any potential outages or that “routine” updates could even cause such an outage. If I knew the service I pay for on a monthly basis could be cut off at any moment like that for such a routine thing...
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions I explained I needed more time to pay my bill as I lost my job and they refused saying once my payment extension passed I would be cut off. All because they didn’t provide the service I pay for. Now let me explain how bad this has affected me.