Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 12/14/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • patchikiya patchikiya (@patchikiya) reported

    @FidoSolutions What a disappointment to fill out the 3 forms that you required through Twitter. I was at the point of believing that @fidomobile will do something after this tweet. But of course, it was not the case. so far so bad... The @fidosolutions wants to deliver me to another department!

  • roof_talks Kati (@roof_talks) reported

    @DancesWithLysol @Fidomobile I always use phone number. Usually, I receive the codes for one-time login or for two-factor authentication

  • the_wildfire001 David Wildfire (@the_wildfire001) reported

    @Fidomobile @FidoSolutions kindly find someone to make a proper working app. The design is bad, viewing my own information works horribly and putting money in my account isn’t working. Off to the store we go … again…

  • bibiraghubar Bibi Raghubar (@bibiraghubar) reported

    Hey @Fidomobile When will your Customer Service Supervisor return my call? I’ve been waiting since January.

  • tool0001 Maobao (@tool0001) reported

    @Fidomobile why isn't Fido introducing service where it asks caller to press random number to connect to call to user? Telus has this feature and it stops spam calls from getting thru.

  • garysworldpc garysworldpodcast (@garysworldpc) reported

    @Fidomobile hey, do I have to call in to cancel my service? I'm not looking for you guys to do anything, I'm really past the point of wanting to continue with you as my service provider, I just need to know the cheapest way to cancel because you charge for everything now.

  • marcmcpherson marc mcpherson (@marcmcpherson) reported

    Looks like @Fidomobile has decided their service is so exceptional that it deserves a price hike. I tend to disagree. Who has the best rates going on 2 line plans with minimal/moderate data. @Bell or @TELUS?

  • msjewlz29 jujub (@msjewlz29) reported

    @Fidomobile do better! Your customer service has to improve. #educate

  • sambhavsareen Sambhav Kumar (@sambhavsareen) reported

    @Rogers @Fidomobile This is totally unacceptable, my Fido bill has been over 100$ for the last 2 months and I see unknown charges for the calls we never made I complaint previous month and see it again, I have to leave FIDO for good

  • jitatman007 Jitatman Singh (@jitatman007) reported

    Another work day, we are still experiencing internet dropouts..multiple calls with customer service and multiple tickets opened with @Fidomobile and @Rogers @RogersHelps..still no resolution.