Fido Outage Report in Waterloo, Montérégie, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (57%)

2. 

   Internet (32%)

3. 

   E-mail (4%)

4. 

   Total Blackout (4%)

5. 

   Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• dorianbanks.eth (@dorianbanks) reported a minute ago

  @raaul26 @Rogers @Fidomobile Down in Vancouver for a couple hours now.

• Katie Granton (@katie_granton) reported 3 minutes ago

  @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

• Esmer Tyr (@EsmerTyr) reported 5 minutes ago

  @Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help

• Dorminhoco insone (@cochilador) reported 5 minutes ago

  @Fidomobile thank you for charging me 24 dollars for US roaming when I was in Edmundston-NB (never crossing the US border) and for saying that you can't give my money back because "it was automatic" and the customer service agent can't do anything about it. Nice going! 👌🏻

• Aaron Artindale (@AaronArtindale) reported 5 minutes ago

  @Fidomobile is there an outage in the Ottawa area?? I know alot of people including myself that are having issues making phone calls

• Rose Watkins (@rosewatkins2015) reported 6 minutes ago

  @Fidomobile Why is it so impossible to get decent service from Fido? After an hour with an agent, he could not fix my problem because it was a "software problem or something." That was his answer to the problem. He refused my request to speak to a supervisor.

• King 킹 (@KingBooTheThird) reported 8 minutes ago

  If you're not going to help people... Why do you work at a ******* SERVICE PROVIDER CALL CENTER @Fidomobile I've never dealt with more incompetent people while calling just to fix a bill discrepancy.

• Abu Anand (@abuanandhere) reported 13 minutes ago

  @FidoSolutions Just finished a chat with your tech support who ended the conversation abruptly saying there is no ETA on when the services will be restored. How are customers supposed to rely on your services? @Fidomobile @Rogers

• Abu Anand (@abuanandhere) reported 22 minutes ago

  Most of us rely heavily on the home internet connection to work. This is causing huge confusion and inconvenience for multiple customers. Really frustrating experience. (2/2) #outage @FidoSolutions @Fidomobile @Rogers

• KF2020 (@KF20204) reported 22 minutes ago

  @Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt