Fido Outage Report in Waterloo, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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(@HocKeysidhu) reported
@CircularLogic89 @Fidomobile We both remained fido customer more than 90 days
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sergio jimenez
(@craselrau) reported
After missing the service with @Fidomobile with all the @rogers outage, and after having to buy additional data to cover the lousy internet service of Rogers, now fido is billing me three days of roaming without any use of my part.. You guys are terrible
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(@HocKeysidhu) reported
@Fidomobile Hi i guess i have very clearly explained 3 issues that i experienced so i dnt feel i have to explain it muliple times . It looks like fido people are intentionally rolling on things .
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Karen Verbeek
(@karencwv) reported
@craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!
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thilakam rachuri
(@Tr_1815) reported
I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse
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Chris Grol
(@GrolChris) reported
@Fidomobile any reason fido sells devices with known battery defects, misrepresent their goods, then makes you go through 25 different people across 5 calls, and get 3 different types of advice? Also, 2 staff saying they will email us to initiate a refund, but never doing so?
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(@HocKeysidhu) reported
Furthermore, if the customer returns back to Fido, they will charge the same connection fee they already charged. Why does a customer have to pay connection fees multiple times for the same operator? Why @Fidomobile is not doing a fare #telecom business ?? #rogersoutage
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Uche
(@Nwankw00) reported
Fido is literally the worst service and have the worst customer care @Fidomobile idc idc I’ll see you tomorrow
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thilakam rachuri
(@Tr_1815) reported
@Fidomobile @FidoSolutions @AboutRogers Recently I received a phone bill of three times than the plan I choose. After the communication with Customer service I came to know that I have been charged for making calls to airlines (toll free number).How can you charge for toll free?
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Femme
(@thefemmefighter) reported
Im confused why @Fidomobile even has storefronts anymore when they can’t actually do anything to help and you always have to call customer service anyway. Rather annoying🤨