Fido

Fido Outage Report in Waterloo, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 12/17/2025 16:55

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • stinger_7_ Stinger.eth (@stinger_7_) reported

    Hi @Bell, My family & I are seriously considering switching our landline phone, television, internet, and two mobile phone plans away from @Rogers & @Fidomobile due to their continuously bad service and lack of accountability. Kindly slide into my DMs if you can help, thanks!

  • simblain Simon Blain (@simblain) reported

    If Rogers is crediting five days worth of service, what can we expect from @Fidomobile? They are responsible for my service and I didn't have any

  • phoebefridgers keira (@phoebefridgers) reported

    i'm so tired of your virtual assistant and your customer service staff via chat. @Fidomobile @FidoSolutions has not only had the service interruption but was deliberately misleading in its plan selection and has changed my plans without my permission. :)

  • BlackSheepMaars BlackSheepMaars (@BlackSheepMaars) reported

    @rogers @Fidomobile your mass email about your sorry for the outage is pointless. I don't really care for your "sorry" when we had no way of buying groceries because your services that you still can't fully be transparent about caused problems for daily banking use.

  • EArmadillo Derpnari (@EArmadillo) reported

    @FidoSolutions Had some trouble upgrading my phone online last night, finally got the order through but haven't gotten a confirmation email yet so I'm worried it didn't actually work. Can you or @fidomobile assist?

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @FidoSolutions What is equivalent of 5 days service? Some of us use your network to make international calls? Is that also being considered? @Fidomobile

  • GregorioAnselm1 Gregorio Anselmo (@GregorioAnselm1) reported

    @Fidomobile There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ and BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible for the genocide of the indigenous children!

  • miztracyann Tracy Ann 🇨🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@miztracyann) reported

    @The_Real_Jroc @globeandmail @Fidomobile My Tek Savvy worked actually. Guess my service section uses Bell?

  • SkyNet96927243 AJ (@SkyNet96927243) reported

    @Fidomobile @Rogers worst service. My phone number is still out of service after 6 days!!!! Nobody knows anything. I have fido internet and two phones on fido. I think its time to switch to someone else

  • noahitsno Noah (@noahitsno) reported

    Here’s my question: do the folks at @Fidomobile who also got their service cut because of the @Rogers fiasco also get some measly credits?