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Fido

Fido outages and service status in Waterloo, Quebec

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • _connorrr_
    connor (@_connorrr_) reported

    @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

  • EffTee1
    Fari Tow (@EffTee1) reported

    @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer

  • jangra0215
    Ammi jangra (@jangra0215) reported

    @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

  • nasser_lalji
    Nasser Lalji (@nasser_lalji) reported

    I need to cancel a line @Fidomobile

  • jayant_vohra1
    Jayant (@jayant_vohra1) reported

    @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

  • 2vpvp
    Vaibhav Panwar (@2vpvp) reported

    @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

  • GreencitygalTO
    Nicole (@GreencitygalTO) reported

    @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

  • aden_hq
    Aden (@aden_hq) reported

    @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

  • skarface789
    Phil D. (@skarface789) reported

    @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.