Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 12/31/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • marcomonizz “a demon” (@marcomonizz) reported

    @Fidomobile plz help me idk where my phone is and I need it before I leave the province

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated

  • ralphininja Raphael Ison (@ralphininja) reported

    @Fidomobile Why can I not get consistent customer service when I call in? Is it just my luck?

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @FidoSolutions @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated

  • Swaran47 Swarandeep Singh (@Swaran47) reported

    @FidoSolutions @Fidomobile Such a pathetic service they have. I have been waiting for my home internet modem since November haven't received it yet. And when ever try to reach them they just keep transferring to other departments and i end up waiting for hours.

  • kishore24nitw Kishore (@kishore24nitw) reported

    @Fidomobile Fido is not resolving issues and trying to exploit customers. Especially students. Customer care takes hours to respond and they create new issues instead of resolving. Please don’t take their services and avoid them at all possibilities. They are useless.

  • mvinica Vinica Mordani (@mvinica) reported

    @Fidomobile @FidoSolutions After being a loyal customer for 4+ years, was asked to pay $350 extra that I have been scammed for. Support team manager was rude, refused to solve the issue & was ok if I switch to another service provider. Did not expect this !! Goodbye forever!

  • canuckstephers Stephaneige🧡 (@canuckstephers) reported

    @Fidomobile hi there. I’m a now former customer but there’s a credit balance left on my old account. How would I go about getting those funds back? Thank you.

  • saintlittt lalit (@saintlittt) reported

    **** it everyone we should really bring back flip phones because I’m exhausted 2 days and still no resolution because everyone is lost at @Fidomobile @FidoSolutions and @apple

  • mohitsamant Mohit Samant (@mohitsamant) reported

    @Fidomobile Can you provide an update on the outage connected to case C172974887? I'm located in Mississauga, L5R 4E7 and I was told by the chat representative the outrage should be fixed soon.