Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 01/13/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ahhegab AhHegab (@ahhegab) reported

    @RogersHelps We need to understand what happened and how it happened! How a mobile service like @Fidomobile disconnected because of internet cutoff? Unless it’s internet network !?what kind of infrastructure is this? #canadawide #internetdown @ONgov #rogersoutage we need answers!

  • AdamLockett34 Adam Lockett (@AdamLockett34) reported

    @blogTO @Rogers and @Fidomobile can’t just say ‘whoops, sorry about that!’ and move on. They need to clearly explain what happened and why. The damage to the economy went well beyond a small credit for the outage. How many died because they couldn’t call 911? #RogersOutage2022 #Fido

  • Bellaoceanne1 Bella oceanne (@Bellaoceanne1) reported

    @Fidomobile thank you to sent me an invoice of $1200 for a product you never give to your customer

  • realDevangDesai Devang Desai (@realDevangDesai) reported

    @FidoSolutions @Fidomobile Got Fido network but not getting OTP text message.

  • Smooths92727686 Smooth sense (@Smooths92727686) reported

    @Fidomobile On with chat so called expert ONE HOUR and Still no resolution. they say they will transfer to tech support. STILL WAITING! WTF? fido how long does it take to transfer someone?

  • Kardenman Jason Bull (@Kardenman) reported

    @Fidomobile It says I’m connected and I’ve checked my account which is also good but internet is not working

  • SoniaMUNIR18 Sonia MUNIR Omer (@SoniaMUNIR18) reported

    @theimmi_pro @Rogers @Fidomobile I hope they have an explanation an this never happens again

  • CrazyDaisey1 Crazy Daisey (@CrazyDaisey1) reported

    @Fidomobile @FidoSolutions @Rogers outages yesterday was a minor inconvenience to people who just needed a FB status or gamer. But also a #EmergencyProblemFor911. I am sick! I wouldn't have got help with any phones! #EndangeringingLives was yesterdays #REALITY Time to change!

  • sandeepsakash Sandeep Kashyap (@sandeepsakash) reported

    @FidoSolutions @Fidomobile My home internet with Fido is still down.

  • LeKavish Kavish Nursimulu (@LeKavish) reported

    @FidoSolutions @Fidomobile @Fidomobile - almost 5AM and still no service in Mississauga...23hrs and counting.