Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 01/27/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nourish87 nur (@nourish87) reported

    @Fidomobile has horrible customer service;90days ago I opened an account via refer a friend program for last 3-4 weeks I have contacted customer service 7 timeson phone and emails; they ignored to honor their promotion! with no reply-I wont recommend anyone to use Fido!

  • Budcat Jacqui (@Budcat) reported

    @Fidomobile I received a long distance charge on my last phone bill for a 25 min call to Nicaragua. I spoke to a Fido representative and he insisted that Fido’s records indicated that this call came from my phone. I have never called Nicaragua nor do I even know how.

  • andrewmharv Andrew Harvey (@andrewmharv) reported

    @Fidomobile My Fido internet has been down for 2 days. I've had to tether to my phone and use its data, which rapidly depleted my data for the month. Given you are my internet provider, surely there is some way you can compensate my data use this month??? Pls and thank you.

  • Sabih_ahmed_786 Champagne BigB (@Sabih_ahmed_786) reported

    @Fidomobile hi my gf can’t even use her data and the connection is so bad. Is it happening to everyone cuz please fix this it’s been like this for two days and it’s hard to communicate with family members as the messages sent are delaying.

  • DatureMummifica SaiBaiRiBaoYuan (@DatureMummifica) reported

    @Fidomobile Home internet down at kipps lane, London, ON. Online chat didn't help at all🤡

  • vamcchow Vamsi Annabathina (@vamcchow) reported

    @Fidomobile worst customer service I have ever experienced

  • AWaqarK Waqar Khan (@AWaqarK) reported

    @Fidomobile is internet down in Mississauga (Meadowvale Village) area.

  • vbemiy Veronica (@vbemiy) reported

    @Fidomobile after 20 years of ridiculous customer service 🙄 I finally decided to cancel a service that only asks me to pay more every year and do not value loyalty. I received my last bill and I asked them to email me a copy as I no longer have access to the my account t to

  • bharatdodeja Bharat Dodeja (@bharatdodeja) reported

    @FidoSolutions @CCTS_CPRST are you aware about @Fidomobile 's unscrupulous tactics to make money. Is there a way customer can raise their voice?

  • Jonatha09558151 Jonathan (@Jonatha09558151) reported

    @Fidomobile wifi is **** crap