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Fido

Fido Outage Report in Waterloo, Montérégie, Quebec

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Waterloo, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Wurdz1
    SpIky...omo owa omo ekun! 🇨🇽 (@Wurdz1) reported

    Will that @Rogers and @Fidomobile mobile network has been down for hours! Imagine the income loss for those dependent on them. I can imagine using the transport app and suddenly you are left in a limbo.

  • AtPar71
    Atul (@AtPar71) reported

    @FidoSolutions @Fidomobile When will the network be back, we are loosing business and hurting our work, it is very sad that we have to depend on FIDO!

  • denis_toronto
    denis richards (@denis_toronto) reported

    Hey Fido - no service. What's up? @Fidomobile

  • meaghancozzy
    Meaghan (@meaghancozzy) reported

    @FidoSolutions @Fidomobile 14 hours without any service? Koodo and Freedom are in full operation. I havnt been able to work because of this. I hope there is compensation for this.

  • LL0223
    Lisa (@LL0223) reported

    @FidoSolutions @Fidomobile I’m ready for a refund for the inconvenience this has caused. Please have a customer rep reach out to me

  • Deaner9051
    Dull Jack (@Deaner9051) reported

    @Rogers @Fidomobile If mobile data and service is down, how am I able to still see my billing in the app? Why is this taking so long you ****** my whole day. Along with millions of others. We don't understand how this is not fixed. In the last decade this has never happened.

  • MeltedChrome
    Mike C (@MeltedChrome) reported

    @Rogers @RogersHelps @Fidomobile You folks charge WAY too much for a whole day of service outage to be considered even remotely acceptable. Fix your ****.

  • Ebastos
    Eri Bastos (@Ebastos) reported

    Hum... @Fidomobile is having a bad day.

  • VershininAdrian
    Adrian Vershinin (@VershininAdrian) reported

    @Fidomobile @Rogers you made me miss a critical medical SPECIALIST CALL because of your service outage! No heds up. No text warning! 15 years I have been with you! @TELUS you want it? #horribleservice #zeroaccountability

  • DebbiePacheco
    Debbie Pacheco (@DebbiePacheco) reported

    @Rogers @Fidomobile Any idea when service will resume? Makes trying to book a COVID vaccine over the phone with pharmacies that have available appointments but no website impossible.