Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 01/19/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • libraryzombie Libraryzombie, Urban Hermit - 🇨🇦🥄🧶🐱⛤ (@libraryzombie) reported

    Hey @Fidomobile , got my new phone, followed your instructions for setting up the new SIM, copying data from old phone to new one, updating the SIM, but I have no phone/data working on new phone. Help?

  • mackenzie_mcc18 MacKenzie McCartney (@mackenzie_mcc18) reported

    WHY do I KEEP losing SERVICE every WEEK for LONG periods OFF time @Fidomobile

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @rishabhkhullar @FidoSolutions @Fidomobile Pandemic or not, no provider can guarantee service.

  • iamdieroiramor rr. (@iamdieroiramor) reported

    I’m ready to just cancel all my services with @Rogers and @Fidomobile This company just isn’t prepared to support me the way I need them to.. and to think that all my services are with them..

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @Fidomobile The most interesting piece was when your Customer Service rep said I needed to have it in AIRPLANE MODE when making wifi calls :) I would like to remind you that your website does not say that ANYWHERE. If that's the case, please send and updated link to your billing protocols.

  • 1cindylou1965 Cindy Lou (@1cindylou1965) reported

    Are there any cellphone stores open for business so I can get a new cellphone as I will be canceling my cellphone service with @Fidomobile.

  • WetCoastLiving Catherine 🇨🇦 #BIPOC Lives Matter (@WetCoastLiving) reported

    @kdsak @SaskTel I'm on @Fidomobile & I'm getting 4 or more calls a day from overseas. Never answer them as I don't know anyone from any of the countries they're calling from. Mostly from Latvia but also from other countries.

  • Gelasou3 Gela (@Gelasou3) reported

    @Fidomobile are you going to be crediting your customers for the inconvenience of not having service for a whole day?

  • To_L416 To_416 (@To_L416) reported

    @Fidomobile @LidoPimienta @WitchProphet Stay away from fido, 30 minutes on the phone and 11 years of loyalty got me an extra $10 on my plan and $45 activation fee for picking it up at the store all because I spoke to someone on the phone instead of doing it online. Bad customer loyalty. Way to keep me. Stay away guys.

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @StarlinkPage having an issue with my mobile provider @Fidomobile charging me long distance calls in a zone where there is NO CELL SIGNAL and they're using my starlink WIFI connection to charge me :) They claim since my SIM card is still used, they can bill me. Correct?