Fido Outage Report in Waterloo, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (29%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nɛ̌bɔːjʃa
(@linije_crtam) reported
@TamoDole @FidoSolutions @Fidomobile Yes we do have CCTS here, but I have no idea how helpful they would be, as I've never had to use their services. As I said to my cell phone provider, this not even about the money at this point, or my wasted time but more so about the principle of being dismissed.
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Corinna 💚🌈
(@CALCocoReads) reported
LOL the compensation from the Rogers @Fidomobile outage is not even 10 dollars! **** you Rogers.
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Nay.
(@Hi_Its_Me_Nay) reported
On the phone with @Fidomobile for almost 30 minutes for the last three billing cycles over the same issue. I hate it here.
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McCree
(@Official_McCree) reported
@Fidomobile ive waited 3 weeks for my phone order and your support wont tell me why it was cancelled, why it wont ship and the support team reordered it for me and keeps telling me "youll get the phone by the end of the week" three times now on three different weeks
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kt
(@Kaatieroo) reported
Almost drowned and lost my phone in the process. PTSD engaged. Was terminated without cause from my job a week later. Called @Fidomobile to have a payment plan set up. The woman on the phone from Montreal told me to find a job…more than once. That’s customer service 👌
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sagar
(@sagar89508912) reported
@Fidomobile I booked my mobile on Aug 2,2022! According to your website I should receive that phone within 1-2 business day! I never received it so I called customer care, and ask for details! They said might gonna take 2 weeks, I replied , if i will not receive mobile by 14 aug
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Benita
(@KBenitaa) reported
@Fidomobile do your supervisors like putting people on hold without warning them of the possible wait time or even checking in on them. Like what Rubbish is this? Customer service POUBELLE
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I still need a contact email for either your legal or customer service departments. Your company cost me money when you went down on the 8th July.
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Sean Fordyce
(@seanfordyce) reported
@_harmonyxo @Fidomobile @TELUS Over an hour on hold. Constant needing to call to deal with broken promises, now a new plan to gouge customers with credit card processing fee. Bell and Rogers are awful. Find a small company, lowest price you can.
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Squish🌻
(@KaboodleNKit) reported
@Fidomobile @FidoSolutions Upgraded my phone through the app, selected express pick up at my local store. I received order confirmation and it said to wait for a "pick up" email from the store. I never got one. Fido chat said the store should have it and to call them 1/3