Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 02/21/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ijjosf JOSEPH THOMAS (@ijjosf) reported

    @Fidomobile I want my network back. I was using my sim in 4 g compatible device.still my service got suspended. I can't move forward without phone service.

  • panesartrades Arsh Panesar (@panesartrades) reported

    @Fidomobile I just realized my device is 5g compatible and I did speak to customer service agent few weeks ago who advised me to do nothing because my phone is 5g compatible but yet I still cannot make or receive calls?, My phone is oneplus 12R and it definitely supports all the bands.

  • chrissycee75 Christina B Juras (@chrissycee75) reported

    Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...

  • skimzyyy RoYan (@skimzyyy) reported

    @Fidomobile @Fidomobile what the hell is happening to your customer service contact line? Wait time is almost an hour without a call back. Also, I want to suspend my account for a while.

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile Yes there is no service, I received a text saying my service is suspended due to 3g network retirement but I got this sim card activated yesterday and it is new.

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile Canceling my account. Work on your lip service cut and paste customer service.

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @endofthetechno @Fidomobile ... If you have already updated your device or need to know what's required to reactivate your service, please call 1-855-720-9035 or visit your local Fido retail location. Hey FIDo Message me

  • axioit Andrew (@axioit) reported

    Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G...