Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 02/04/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • albertfeghaly Albert Feghaly (@albertfeghaly) reported

    @Fidomobile is not what it used to be anymore. I see myself forced to end a 7-years-old service from Fido because, apparently, a Fido agent misinforming a client and the client acting on false information is now the COSTUMER'S fault.

  • BertrimJames Taylor James Bertrim (@BertrimJames) reported

    @Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.

  • shubham_nit shubham kansal (@shubham_nit) reported

    @Fidomobile I got chrged $50 for LD calling for July. LD is already included in my plan since i get into contract with FIdo from Nov 2019. It's not mentioned any end date of the LD service in contract. These are fraudulent charges and needs to be taken back.

  • Mehak0401 Mehak (@Mehak0401) reported

    @Fidomobile U changed my plan without giving me any notification. I had certain free international call minutes and now I can't see them in my plan. You have charged me for international calling in the last billing cycle. This is unfair! Share email ID where I can put a detailed complaint.

  • MenakaRang Menaka (@MenakaRang) reported

    @Fidomobile absolutely and thoroughly disgusted by the customer service received from fido! Being yelled at instead of helping. Shame on you for treating your customers badly and then ensuring that they can't speak to any other associate! This is what you get for years of loyalty

  • livingburrito shaaqolaan (@livingburrito) reported

    Yeah i think it’s time to cancel all my lines with @Fidomobile

  • puffingrrl_h Heather Woodyard (@puffingrrl_h) reported

    Hey @Fidomobile what's going on? I haven't been able to make calls. Your site says there's no issues but I've had them all day in both Kingston and South Frontenac.

  • ChrisRumig Chris Rumig (@ChrisRumig) reported

    @Fidomobile your service is brutal for 45.5 degrees North -79.9 West..most times all weekend NO service in an area that should be LTE coverage.

  • WhoeverFletcher Lauren (@WhoeverFletcher) reported

    Switched from @koodo to @fidomobile and was charged the tab bonus for my year old phone. Reason for switch: zero bars. Apparently I should have called koodo to try to fix anyway. Is that really something you could have fixed koodo? #fineprint

  • Twitali4 Twitali (@Twitali4) reported

    @Jaspree99730036 @Fidomobile Their customers service sucks 😤