Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 12/09/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I want to complain against this manager Bianca formally, please send me your company ‘s email address. I’ll write the incident to your management!

  • shipman_devin Devin Shipman (@shipman_devin) reported

    @Fidomobile What the point in having extras if all it ever lands on is the blank blue spot? Your service sucks on that part

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Hi Fido! I received a call from your Fido office (844) 379-4293 at 9:13am this morning. The person said he’s a Fido supervisor. He threatened me that if I continued to complain on Fido social media or to Fido customer service via phone calls, he will kick me out of Fido service.

  • mvik1808 mvik1808 (@mvik1808) reported

    @Rogers My home internet with @Fidomobile @FidoSolutions is not working for more than an hour today. I am waiting to talk to an agent for over 1 hour and 40 mins now. I have no internet now. Tried all troubleshooting

  • mvik1808 mvik1808 (@mvik1808) reported

    @Fidomobile @Rogers after the rain I have no home internet. It has been over an hour. Anybody else facing home internet issues with Fido??

  • cty927 Tiffany Cui (@cty927) reported

    @Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.

  • Harry54687107 Harry (@Harry54687107) reported

    @Fidomobile Please fix your home internet issues. I stop working every few days.

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile We have different opinions about a thing but that doesn’t mean you as a manager could attack me personally and refused to provide me with essential service.

  • Logicalfunda Manan Gandhi (@Logicalfunda) reported

    @Fidomobile Can u pls resolve issue 243524, on priority. It's been 21 calendar days since I have raised the issue and sent 2 reminders !!

  • EllasUmbrella i dont even know anymore (@EllasUmbrella) reported

    @Fidomobile hey Fido, just spoke with Omar from your customer service department. He was super friendly, quick and made what normally is a long exhausting phone call enjoyable. Get that dude a raise!