Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 02/23/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GmailLateef lateef alamutu (@GmailLateef) reported

    @FidoSolutions @manibiidaash @Fidomobile internet is down in Walkley road Ottawa since yesterday after the thunderstorm

  • jay_larose Jay Larose (@jay_larose) reported

    @Fidomobile Hey! I am in Ottawa and haven’t had wifi for 3 days due to storm.. they’re saying it might be another 2 days before we get it back. As a loyal customer of over 20 years w Fido is it possible to get additional data?!? I have a 2.5 year old and she needs entertainment!

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile I understand the outage is not the company's fault. However 6 days of not internet service, with no informative updates or effective temporary solutions is. Customers are in the dark about why its taking so long and the same cookie cutter response is not sufficient.

  • isaaccaasi15 isaac caasi (@isaaccaasi15) reported

    @kendroiddddd @Fidomobile Am very sorry this guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #Foden020 on Instagram

  • Mirasona4u Mirasona (@Mirasona4u) reported

    @Fidomobile We pay for emergency service? Network down.. maybe increase your capacity BEFORE you keep adding subscribers? Regulator should do stress tests on networks and force capacity investments if needed. Need cell service when the lights go out!!!

  • romantoronto Roman Kovalenko (@romantoronto) reported

    Worst customer service @Fidomobile home internet is down for 3 days and unable to connect to technical support. Calling every day several times a day and just listening to music on hold. No support, period. WTF Fido? Hire some help or stop offering services you can’t support!

  • BraydenPointers Karl  (@BraydenPointers) reported

    @Fidomobile FAM FIX YOUR ******* INTERNET SERVICE

  • NatalieCarlino Nattt 🇺🇦 (@NatalieCarlino) reported

    Two separate calls, 45 minutes later and @Fidomobile customer retention keeps hanging up every time a costumer service rep transfers me. A complete waste of my morning.

  • SarahLaCanuck Sarah Canuck (@SarahLaCanuck) reported

    @Fidomobile HELP. I NEED SERVICE

  • kendroiddddd Ken 🌻🇭🇰🗽 (@kendroiddddd) reported

    @Fidomobile Hi, need help. I ordered a phone last Saturday. Pretty sure I completed the whole process. I didn't get any confirmation email and there is nothing on my account page. What happened?