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Fido

Fido Outage Report in Waterloo, Montérégie, Quebec

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Waterloo, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • guccigoblin3
    Caleb Bourguignon (@guccigoblin3) reported

    Right when I heard about @Fidomobile’s five monthly hours of free data I knew I would use it for porn I cannot STAND chasing that ******* but only to be thwarted by poor wifi signal

  • LFountainhead
    Lucy Fountainhead (@LFountainhead) reported

    Thanks @Fidomobile for NOT responding. I still have no Internet. Tried calling, waited an hour. When I tried another number the wait time was between 1hr 40 and 2hr 30. FANTASTIC customer service.

  • georgehuang_mrc
    George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile I refused @Fidomobile offer of 20G/$50 per month after I complained by chatting to its customers service.

  • LeTabby
    Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • TheDannyRamadan
    Danny 🏳️‍🌈 (@TheDannyRamadan) reported

    @FidoSolutions @ajnabieh @Fidomobile Awesome! Very helpful. I will probably get them used phones and buy the lines from you! Any discounts or support for refugees or newcomers?

  • georgehuang_mrc
    George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.

  • _xxpriyaxx
    Chérie (@_xxpriyaxx) reported

    Um why doesn’t @Fidomobile support/provide a cellular network for Apple watches?!

  • AMWA2021
    Name Cannot Be Blank (@AMWA2021) reported

    @peeradeep @Fidomobile I suspect @fidomobile has a supply line issue they’re not admitting to, and jerking customers around instead. Awful.

  • mauriloborges
    Maurilo Borges (@mauriloborges) reported

    I'm very disappointed at @PurolatorHelp and @Fidomobile. I bought a phone with Fido, they send it with missing apart number. Number has been provided since 9/6 but tracker keeps saying still missing, even though Purolator costumer service confirms it has been received.

  • AD604250
    AD (@AD604250) reported

    Hey @CRTCeng @Fidomobile @Rogers can you stop these service Canada fraud calls? ******* annoying! It's been two straight days.