Fido Outage Report in Waterloo, Montérégie, Québec
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (47%)
-
Internet (37%)
-
E-mail (8%)
-
Total Blackout (3%)
-
Wi-fi (3%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Akira
(@yu231233) reported
@Fidomobile My experience has been terrible. It is not possible to sort out problems with Fido.
-
badmon
(@Badmon187) reported
@Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!
-
•hayley•
(@haayleyrosee) reported
Hey @Fidomobile how is it that i can try to reach out to customer service for 4 days over social media the app and phone and have still not been helped? I get black friday is a busy time but 4 days and i cant even be connected on the phone??? Come on
-
Marlon Hershkop
(@MarlonHershkop) reported
Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers
-
Christina Njongwe
(@tina_edube) reported
@Fidomobile your customer service is keeping people on hold for three hours? 🙄 After 10 years with Fido, I think I'm ready to switch to apre reliable service.
-
Michael
(@Mical25) reported
@Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing
-
Ranjit Khurana
(@khuranahbc) reported
@Fidomobile Can you please help me understand why I am receiving two bills for this month? I have only an active sim with Fido I activated last week only. My account shows that there are two account numbers associated with my profile. Your help will be highly appreciated. Thanks!
-
Masters2150
(@masters215000) reported
@Fidomobile Don't you love it when you wait for 2+ hours in a chat that doesn't bother to give you your position in queue, and you don't look at it for 5 mins and it cuts you off because YOU didn't answer them in time? God this company is a **** show
-
Akira
(@yu231233) reported
@Fidomobile On Friday, Fido confirmed the device was received after 2 hours of wait on the phone. Fido customer support lied I would receive a contact email by Monday. I said to him that he was lying, so he told me he would call me on Monday at 11am. He did not call.
-
EHSAN ULLAH BUTT
(@ehsanbutt) reported
@Fidomobile @Fidomobile your representative Van asked me in DM to fill out a form and then someone will get back. It’s been 17 hrs plus, still no response. What a service!!!!