Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 11/26/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @georgehuang_mrc @Fidomobile No provider would know how the data is being used, only that data was used. Privacy issues. Which app used the data should be measured by your phone. The providers only know total data used.

  • peeradeep Peeradeep Vignesh (@peeradeep) reported

    @Fidomobile one of the worst telecom brand in Canada. Frustrated at your customer service and your hidden agendas to charge customer. Initially given some international minutes and notifying that it ends in 2 word note in my receipt is unacceptable.

  • LFountainhead Lucy Fountainhead (@LFountainhead) reported

    Thanks @Fidomobile for NOT responding. I still have no Internet. Tried calling, waited an hour. When I tried another number the wait time was between 1hr 40 and 2hr 30. FANTASTIC customer service.

  • mauriloborges Maurilo Borges (@mauriloborges) reported

    @PurolatorHelp says they can't do anything right now, I have to wait. @Fidomobile says they can't do anything, I have to wait. No ETA. I can't file a claim with Purolator. What is my option now? Cancelation of my purchase? I will never buys with them again.

  • xaloux Siham (@xaloux) reported

    @Fidomobile I went to your Markville location to get a new phone plan for my mom and was very impressed with the level of patience and customer service of your staff. They treated my elderly mom very well! #CustomerService

  • _xxpriyaxx Chérie (@_xxpriyaxx) reported

    Why does @Fidomobile support cellular networks for the Apple watch?!

  • georgehuang_mrc George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.

  • AD604250 AD (@AD604250) reported

    Hey @CRTCeng @Fidomobile @Rogers can you stop these service Canada fraud calls? ******* annoying! It's been two straight days.

  • ReikoReis Rei Reis (@ReikoReis) reported

    @Simon16552084 @Fidomobile it's been weeks and every time I call they tell me to call again...definitely thinking of leaving them over this poor service, especially as my previous contract is up and I'm free to move on.

  • TheDannyRamadan Danny 🏳️‍🌈 (@TheDannyRamadan) reported

    @FidoSolutions @ajnabieh @Fidomobile Awesome! Very helpful. I will probably get them used phones and buy the lines from you! Any discounts or support for refugees or newcomers?