Fido Outage Report in Waterloo, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (42%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Heinrich
(@wordsmythical) reported
@greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions Just a Feedback - Customer service is worst. CSR either don’t understand anything and don’t want to understand anything regarding request over the call. To open a new account take 10 minutes at store but to correct mistake made by in-store (1/n)
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Rob Taylor MGB owner British / Canadian
(@BobtMgb) reported
Ok you techy lot I have a bloody LG Cell phone that will not let me delete or answer messages, I hit the delete button and it says failed to delete. so frustrating and nobody at FIDO @Fidomobile @FidoSolutions will answer the phone to help me, any ideas? apart from smashing it??
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goldenightmare
(@goldenightmare) reported
how are you gonna charge me to change my voicemail @Fidomobile you really love to screw over the poor, Ive been with you for 15 years
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CircularLogic
(@CircularLogic89) reported
@hbshmoe @Fidomobile Don't think Fido has a 'Canada US borderless plan'. They offer Fido Roam. Regardless, they use the same network as Rogers
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bryar
(@bryarpaije) reported
@Fidomobile how is that somehow i’ve never had a outgoing call to the USA in all of the years i’ve been with you but call and ask what the heck happened because it wasn’t me and i get told “sorry we can give you a 3 month courtesy package for US calling”. I DONT CALL THE US
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Karan Shah
(@TheCarreyShow) reported
Hey @Fidomobile : Do you not care to inform customers of planned outages and rebuilds ?I was informed by ur customer care that rebuilds will go on for another two days since 3 weeks I have poor internet. Very very poor support & services. Total fail for Fido and Rogers #Fido
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Jay Rathi
(@Jay2603Rathi) reported
@Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido
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O.J. Anderson
(@MrChees37019310) reported
@Fidomobile Go **** yourself. Get better internet you dumbasses. Y'all are ******* clowns who steal people's money and ruin livelihoods.
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Rie Serrano
(@rieserrano) reported
Anyone having problems with Fido today? I'm not able to login to my account. @Fidomobile @FidoSolutions