Fido Outage Report in Waterloo, Montérégie, Québec
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (44%)
-
Internet (42%)
-
E-mail (6%)
-
Wi-fi (5%)
-
Total Blackout (2%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim Ironmonger
(@wtironmonger) reported
@Fidomobile 1...I am a Fido customer who tried to update my phone on a cyber Monday deal last night and for 45 minutes of trying as I was to checkout I kept getting a message that said they were having technical problems and to keep trying again in a few minutes and after nearly
-
Jesse Choo
(@JesseChoo) reported
Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.
-
Luv Sachdeva
(@luv_sch) reported
@Fidomobile i have been charged interest on my bill. Need to discuss that but everytime i call, it says wait time is about 3hrs. Is a customer expected to be on hold for 3 hrs?
-
pyahska
(@pyahska) reported
@Fidomobile I have been on hold for a total of 5 hours and counting now (in the middle of a working day!) Multiple attempts with the chat service for a VERY simple request. I need you to call me back at the absolute earliest.
-
Jazib Shamsi
(@Shamz_Official) reported
@Fidomobile @FidoSolutions joke of customer service. Ordered a phone through live chat on Cyber Monday. Then called the next day as I didn't receive a confirmation. I was on hold for 4 hours in total with neither the specialist nor supervisor helping me (1/2)
-
Helen Gale
(@stormmolly) reported
@Fidomobile is fido gone down
-
Gavin Bailey
(@GavinBailey2000) reported
@Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?
-
JASHAN RANA
(@jashanrana) reported
@Fidomobile @FidoSolutions My new internet connction is not wrking for past 3 days. Tried to contact customer suport 3 times but been on hold for more than 1 hour each time. Tried live chat they disconnected it. Str people say they can book a technician appointment. Help please
-
Zachary Hilliard
(@ZacharyHilliar2) reported
@Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!
-
Michael Winn
(@abunamike) reported
@Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?