Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 03/09/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hollykent Holly Kent (@hollykent) reported

    I still owe $600+ on my phone. Do I really have to pay that off if @Fidomobile is not providing the service in our contract? Has anyone had any similar experiences? I've tried to escalate this with Fido many times, no one calls me back.

  • forestedge_lot3 Forest’s Edge (@forestedge_lot3) reported

    @Fidomobile is Fido down for anyone else. (Northern Ontario)

  • hollykent Holly Kent (@hollykent) reported

    @nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.

  • nashls Leigh Nash (@nashls) reported

    @hollykent @Fidomobile Having the same issue with my phone not working unless it’s on WiFi, and I’ve been with Fido since like 2005. And am now seriously considering switching. It’s ridiculous.

  • DennyHowell20 Denny Howell (@DennyHowell20) reported

    @Fidomobile Do you have 10GB plan? And where can I get support?

  • pyoaccessories PYO Accessories (@pyoaccessories) reported

    @Fidomobile to make matter worse as I am currently waiting on hold, who thought it was a good idea to have that awful playlist. You think your customers want to be serenaded during long wait times.

  • RumWeazley ro (@RumWeazley) reported

    Im going to sue @Fidomobile some day i know it, you have the worst customer service and the most deceiving sales people

  • hunterderkach hunter (@hunterderkach) reported

    how ******** does @Fidomobile put an $13/mo add-on for device protection on my bill, hide it under a $10/mo discount when I brought my own device...?!?!?

  • Madiary11 nuzhat (@Madiary11) reported

    @FidoSolutions Sorry, I think you've misread the tweet. I mean to say I'm regretting it very much as the number of scam calls and fraud texts/ links I recieve has gone up in huge numbers. For both me and my husband. Very disappointed at the service now @Fidomobile

  • MovaiLVP Movai (@MovaiLVP) reported

    @Fidomobile why is it nearly impossible to get a hold of customer service? What happened to the Fido call back option?