Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 05/14/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HWMGhost Gee Host (@HWMGhost) reported

    @Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up

  • Kfortch Kyle Fortch (@Kfortch) reported

    It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.

  • astrobri hyperbolbri (@astrobri) reported

    It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

  • up_tick77 Up tick (@up_tick77) reported

    @Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??

  • Juicec111 Juicec111 (@Juicec111) reported

    @Fidomobile is your call back feature down? I got a text for ASKJACK but the link just takes me to your support page. how do I schedule a call back and speak with a human?

  • bdooley91 Brian Dooley (@bdooley91) reported

    @Fidomobile when will we see the money back from fido for the outage on our bills??

  • iambn ldbharat nahata (@iambn) reported

    @Fidomobile @FidoSolutions Fido if you cannot value a customer who has been loyal to your company from last 2.5 years and if your customer care executives don't know how to treat your customers than please don't add new customer base.

  • iPratik_HRD Pratik Amin (@iPratik_HRD) reported

    @Fidomobile Receiving Messages like this apparently :- FlDO Communications Inc* We apologize for the disappointing outage you experienced on the 8th July. We take this matter very seriously and we are aware of the harm caused by this inconvenience.Please accept this $90.00 1/2

  • LizTran_ LIZ•TRAN (@LizTran_) reported

    @Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage