Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 12/13/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • 401_East 401East (@401_East) reported

    @Fidomobile you guys service is so trash! 🤬how many times am I going to order a phone only for you to return it!!!

  • mpchown Mark Chown (@mpchown) reported

    @FidoSolutions @Fidomobile internet down in ajax... Really hoping to watch the #NBAAllStar game...

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.

  • GuguAujla Gugu Aujla (@GuguAujla) reported

    @Fidomobile looks like there are cell service disruptions in Ontario. Can't make or receive calls. Phone says Edge and Emergency calls only.

  • Writings BANKROLLSLAUT (@Writings) reported

    whoever at @Fidomobile hates me, congrats. i had 0 service today and in consequence received 0 calls/msgs from my lovers today. thanks for breaking my heart.

  • imVinamraSaxena Vinamra Saxena (@imVinamraSaxena) reported

    @Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are not met. If anyone is listening to this reach out to me.

  • pykanpie Ping Yuan Kan (@pykanpie) reported

    @Fidomobile Hi @Fidomobile, our home internet has been down since 1:15pm ET today. We work from home so this has been a terrible setback for us. We’re in the Mississauga ON region.

  • karankanata KaranKanata (@karankanata) reported

    @Fidomobile First, your winback called and me join FIDO.. and now, why are you guys charging me 3 times my monthly plan, and upon reaching you out from the last three days, your phone reps can't answer why! So after putting me on hold for 48 minutes, they hang up!

  • CareyBolam Carey Bolam (@CareyBolam) reported

    @Fidomobile Worst customer experience EVER

  • vYQ0RysRwRPNhMA 💛 (@vYQ0RysRwRPNhMA) reported

    @Fidomobile Signed contract for $35 per month, but was charged $41.77, we have been asked to go back and forth between the store and the hotline without any resolution. Sent you message to tell you the details, please resolve the issue as soon as possible. Many thanks!