Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 11/17/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • urzheer Urz Heer (@urzheer) reported

    @Fidomobile Why cant I get my billing resolved? It’s been a month of trying to use your useless AskJack, non existent CSR /# / email. I still have no resolution of a cell numbers that I had disconnected but a phone I want to pay for. I need my billing issue resolved. Pls call me!

  • KaylaKing2021 Kayla Black (@KaylaKing2021) reported

    @Fidomobile WHY every line I call does it hang up saying “Our offices are exceptionally closed!!!!!!” I work from home and need tech assistance, my job is on the line braise of your horrific Customer Service. Wifi not working.

  • samkhanistorm Sam Khan (@samkhanistorm) reported

    Honestly this goes beyond bad service @Fidomobile @FidoSolutions shame on you for taking advantage of the elderly by fraudulent billing @CRTCeng needs to do something to protect them

  • AngusByDesign Angus is opinionated. (@AngusByDesign) reported

    Their agents, as well as what I've noticed at @Fidomobile (same company pretending to be different) have a pattern of grabbing cash, customers and making promises that land on ghosting ears and public relations support offers. Yet I'm still out the money and lied to. #cashcow

  • sasha89309447 sashaB (@sasha89309447) reported

    @SheldonLee007 @Fidomobile @FidoSolutions same here. down for 3h

  • therealher20_ Umsz (@therealher20_) reported

    WORST CUSTOMER SERVICE @Fidomobile 14 years for nothing

  • imranmalang Imran Mohammed (@imranmalang) reported

    I had a genuine issue & was chatting with @Fidomobile chat support agent. Guy was supposed to get back but disappears. What a head ache🤕. #fido

  • FreddyKreugs Freddy Kreuger (@FreddyKreugs) reported

    @SheldonLee007 @Fidomobile @FidoSolutions Are u having issues bro? Same here. Internet connection showing full bars but apps are not loading properly

  • KaylaKing2021 Kayla Black (@KaylaKing2021) reported

    @Fidomobile @BeefyMcwhutNow Same issue! I work from home and my job is on the line right now because every single phone line says “our offices are exceptionally closed” I need tech!!!!

  • BeefyMcwhutNow Beefy_McWhatNow (@BeefyMcwhutNow) reported

    If you would like to have your day ruined chose fido they have terrible wifi, non working customer service phone and an online chat that doesn’t even work. #dobetterfido @Fidomobile