Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 02/20/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • yeti2yeti Daniel Lak (@yeti2yeti) reported

    Thanks @Fidomobile and parent company @RogersHelps for preventing my doctor and I from speaking in a long scheduled consultation. Not life threatening but not what I wanted at a time like this. Your absence of service has been costly indeed to our society.

  • Fewarc Felipe Guerra (@Fewarc) reported

    Does someone know from what time @Fidomobile has been down today?

  • Topagent07 Mark Pniewski (@Topagent07) reported

    @FidoSolutions @Fidomobile Poor service and communication !

  • Alicia__K Alicia K (@Alicia__K) reported

    @Fidomobile @FidoSolutions when will my service be restored!? “Intermittent” I haven’t been able to call, text or use data since 7am. With no “breaks”. That’s not intermittent. No regular updates, no estimate time & no access to my data has been a huge inconvenience.

  • _yesh Yesh (@_yesh) reported

    @FidoSolutions @Fidomobile More than 12hrs no service... No calls, sms and data. Did you try restarting all your network routers yet?

  • CrazyCunner Jay (Cunner Outdoors) (@CrazyCunner) reported

    So @Fidomobile @Rogers its been all day now..... I can only use my phone on wifi......cant call or text.... Any idea when this will be fix... And how we will be compensated for losing a full day of service....

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile Rogers/ Fido must compensate me for loss of business and deficiency in service.

  • Violetflower227 Emi A (@Violetflower227) reported

    @FidoSolutions @Fidomobile What do you mean you apologize!!!!! You should give a notice ahead not just suddenly I found no service in the morning and until now!!!! I couldn't do any work today, who is responsible to compensate for this ?????

  • riarenouf Ria Renouf (@riarenouf) reported

    UPDATE: @RogersHelps has put out a statement re: @Fidomobile and @Rogers national outages and says that the root cause of the outage involves a recent Ericsson software update that affected a piece of equipment in the central part of the wireless network.

  • balaramkakkat bala (@balaramkakkat) reported

    @FidoSolutions @Fidomobile Been patient all day. Is there an update for service interruption? This is getting frustrating. Whole work day without network is not something I wish to deal with on a Monday! Better get compensated for this.