Fido Outage Report in Waterloo, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (63%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Hanley
(@SeanHanleyTO) reported
@Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.
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Bear Dog
(@2076ckm10) reported
@Fidomobile @Deepind32050694 You are a fraud company. Wont return calls. Wont help. We are trying to cancel our contract and can't talk to anyone or get a call back. I am going to keep posting until this gets done. We will never use Fido or Rogers because of this.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile are you a real human or a Bot with no real intelligence to understand customer requests? the whole complaint itself was about the struggle to reach the customer support.
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وحشی
(@iamkmpk) reported
Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?
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Bear Dog
(@2076ckm10) reported
@Fidomobile we have been trying for several days to cancel our contract with Fido Mobility. We cannot connect with an agent and we can not cancel in store. They will not call us back when we schedule a time. Roger's even hung up on us! Anyone have any suggestions?
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Francisca Vergara
(@FranciscaVerg16) reported
@mrxisonx @Fidomobile Fido is a scam. They can't possibly charge us a fee for this. It's okay to lose service, but charging a fee is the last straw! I have a 5G-compatible phone, and they still charged me! This deserves a massive collective complaint!
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile then? what’s the solution? are we gonna get the usual customer support?
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile this is a completely unethical support model. call back can be provided as an option but shouldn’t be forced to the customers.
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Bear Dog
(@2076ckm10) reported
@Fidomobile How about you provide customer service. You won't let us cancel our contract! No one will call back. So. Now what? Maybe get your poop in a hoop before telling how awesome you are.
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Francisca Vergara
(@FranciscaVerg16) reported
@Fidomobile You never said there was an extra charge, and this isn't my fault. You're the ones to blame. I'm very upset. If you don't resolve this now, I'll have to cancel my plan.