Fido

Fido Outage Report in Waterloo, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Montérégie, Québec 12/21/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • neesh_diary O (@neesh_diary) reported

    So disappointed in @Fidomobile service. I was on hold for 40 mins and as soon as I get in contact with a worker I get cut off. I really hope someone can get back to me Because I don’t want to wait on hold for so long again

  • Jashank Jashank Parekh (@Jashank) reported

    @Fidomobile I placed a move order for my internet and you guys canceled service on my existing address!

  • Ismatrak Ismael (@Ismatrak) reported

    .@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.

  • KierstenHanly Kiersten Hanly (@KierstenHanly) reported

    It seems like they even deleted one of their messages? Not sure what that was supposed to accomplish @Fidomobile - but please feel free to let me know when you’ll be available to help.

  • XristiaY Xristia Karla Yago (@XristiaY) reported

    @Fidomobile I need help in canceling my sim card activation please

  • jasonunff Jay (@jasonunff) reported

    @Fidomobile extremely disappointed with Fido's service. Signed up for the $30/20gb over 3 months ago, and have followed up with multiple hour long calls in the last few months but my account still has been discharged and mishandled. My first bill came out to be $105.56 :(

  • wsleystrmberg R. (@wsleystrmberg) reported

    @Fidomobile if i save $1 for every time i call you guys why my data isn’t working elon musk will be jealous of me, wtf

  • Utkarsh04351862 Utkarsh Pandey (@Utkarsh04351862) reported

    @Fidomobile @FidoSolutions Irecieved a mail claiming that I'm liable of 288CAD as a phone bill to Fido but I don't have a postpaid account at Fido I have a prepaid account. And all the information that it is mentioning is wrong about me. It's just the mail, which is correct Help

  • tanu_arushi Arushi (@tanu_arushi) reported

    @Fidomobile without my acknowledgement, add-ons were cut by suggesting a new plan. Customer executive didn't tell the change on a call. What I got was a mail which was in my junk folder that I got to know after 45 days. I charged 281$ for long-distance. Unprofessional behavior

  • seonhosii1972 Seonhosii1972 (@seonhosii1972) reported

    @Fidomobile Hi, trying to very hard to settle up my account since October 2022 and my account has been cancelled since Dec 2022 but I keep getting billed. Why? Can a supervisor or manager please help me here. Thanks.