Fido outages and service status in Winnipeg, Manitoba

Problems in the last 24 hours in Winnipeg, Manitoba

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Winnipeg, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Winnipeg, Manitoba

Latest outage, problems and issue reports in Winnipeg and nearby locations:

• 
  𝗠𝗜𝗥𝗭𝗔𝗗 𝗡𝗜𝗭𝗔𝗥 (@campl_er) reported 32 minutes ago from Winnipeg, Manitoba

  Don’t make people idiots with your Fido extra.Spinning the wheel every day and getting message “you didn’t make it “ is absolutely a great business mind.And the internet they provide sucks..Total disappointment @Fidomobile @FidoSolutions

• 
  Andy Klassen (@andyk640) reported 49 minutes ago from Winnipeg, Manitoba

  @Fidomobile please, for real, get your Credit Operations situation calmed down ASAP. Being one month behind is no reason to have to hear from Credit Operations 4 times a week for being a little behind. Especially since the goodwill isn't exactly there after July 8...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julius & Teeko (@JuliusTeeko) reported 10 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  Zee Hamid (@zeeinmilton) reported 16 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  ouss (@oussbou6) reported 16 minutes ago

  @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent

• 
  Phil D. (@skarface789) reported 18 minutes ago

  @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.

• 
  Amy (@amybrathwaite) reported 22 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human

• 
  Dr. Strangelove (@Border_Guard77) reported 22 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  Juan S S (@JSebastianS88) reported 24 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Devin Riegle (@deriegle) reported 29 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Tony (@Tony14236731) reported 29 minutes ago

  ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

• 
  Chechimartinez (@chechimartinez) reported 29 minutes ago

  @Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible