Fido Outage Report in Lévis, Chaudière-Appalaches, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Lévis, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Lévis, Québec
Latest outage, problems and issue reports in Lévis and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Akira
(@yu231233) reported
@Fidomobile My experience has been terrible. It is not possible to sort out problems with Fido.
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Lisa Cheung
(@lisercheung) reported
@Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!
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AGK
(@bbold_honest) reported
@Fidomobile i am trying to contact fido customer care from last 3 days thru chat/call but never i am able to connect to customer care . Didn’t know fido has such a poor customer service for the existing customers
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badmon
(@Badmon187) reported
@Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!
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•hayley•
(@haayleyrosee) reported
Hey @Fidomobile how is it that i can try to reach out to customer service for 4 days over social media the app and phone and have still not been helped? I get black friday is a busy time but 4 days and i cant even be connected on the phone??? Come on
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Ahmed
(@ZestyAhmed) reported
@FidoSolutions @Fidomobile Your phone support literally hangs up saying "you're exceptionally closed" and to call back during business hours. Your live chat doesn't work and I need to speak to customer support. Please answer my twitter dms at least.
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Adarsh Kaliyer
(@AdarshKaliyer) reported
@Fidomobile @FidoSolutions I am trying to contact with Fido customer care on different platforms but you have very bad service. Recently I purchased new number I want account number for that number.
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badmon
(@Badmon187) reported
@Fidomobile @gauravmridu Delay?! 3.5hrs to get told that your rep will call me back? Then to hear nothing… poor customer service, I regret switching from bell.
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Akira
(@yu231233) reported
@Fidomobile Can you explain to me why Fido keeps lying to the customer?
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Paral Mehta (she/her) | Lawyer | NCA Candidate
(@myselflittleP) reported
Why am I not able to connect with your customer service representative, @Fidomobile? Every time it says that we are unavailable!!!!