Fido Outage Report in Lévis, Chaudière-Appalaches, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Lévis, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Lévis, Québec
Latest outage, problems and issue reports in Lévis and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Irena Li
(@Aquairena) reported
@CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.
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Arushi
(@tanu_arushi) reported
@Fidomobile without my acknowledgement, my add-ons were removed by suggesting a new plan on call. Customer executive didn't tell at that time. What I got was an mail in my junk folder that I got to know after 45 days when charged 281$ for long-distance. Unprofessional behavior
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Utkarsh Pandey
(@Utkarsh04351862) reported
@Fidomobile @FidoSolutions Help me sort out this mistake, Please.
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larry p
(@Larrino204) reported
@Fidomobile pretty great I get a certified pre owned phone and it doesn't even work, then I contact customer support get the run around and only to. Find out you guys don't even have a replacement for the phone I want.....
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Irena Li
(@Aquairena) reported
@Fidomobile Your call center manager screwed my day. I have never seen my husbands talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”
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Taran Sharma
(@taransharmadeep) reported
@Fidomobile @FidoSolutions I just had a the worst customer experience solution call. I called to request removal of one additional roam likehome charge, the specialist on the call wasn’t trained at all and after 49 mins, hung up on me without providing solution. Crazy!
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Nimesh Patel
(@Nimeshp1992) reported
@Fidomobile I got my fido bill more than what was promised. first month bill was $75.82 instead of $50 plan. Second month bill is as per $50 plan instead of $35 plan. Customer service is very bad to resolve the issue.
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Fernanda
(@fefsbackpacker) reported
Never ever use @Fidomobile im trying to solve a problem with them for many years and they refuse to help me. They tom#ke advantage of me when I got the service because I didn’t speak English in that time and now they are charging me 3k for a bill.
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𝓔𝓶 𝓢𝓪𝓫 🌻
(@EmeleighSab) reported
@Fidomobile your customer service is atrocious.
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Utkarsh Pandey
(@Utkarsh04351862) reported
@Fidomobile @FidoSolutions Irecieved a mail claiming that I'm liable of 288CAD as a phone bill to Fido but I don't have a postpaid account at Fido I have a prepaid account. And all the information that it is mentioning is wrong about me. It's just the mail, which is correct Help