Fido Outage Report in Lévis, Chaudière-Appalaches, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Lévis, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Lévis, Québec
Latest outage, problems and issue reports in Lévis and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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•hayley•
(@haayleyrosee) reported
Hey @Fidomobile how is it that i can try to reach out to customer service for 4 days over social media the app and phone and have still not been helped? I get black friday is a busy time but 4 days and i cant even be connected on the phone??? Come on
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Akira
(@yu231233) reported
@Fidomobile Can you explain to me why Fido keeps lying to the customer?
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Akira
(@yu231233) reported
@Fidomobile My experience has been terrible. It is not possible to sort out problems with Fido.
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ay
(@whonilay) reported
@Fidomobile You guys are in a big mess again, and it looks like you didnt learn anything from the past! did new activation today, I cant make a outgoing calls. Tried all troushooting avlb online but I need some technical support, but nobody is available on chat/phone support.
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Akira
(@yu231233) reported
@Fidomobile On Friday, Fido confirmed the device was received after 2 hours of wait on the phone. Fido customer support lied I would receive a contact email by Monday. I said to him that he was lying, so he told me he would call me on Monday at 11am. He did not call.
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Drag Ivko
(@DragIvko) reported
@FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?
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suresh kumar
(@pn_suresh) reported
@Fidomobile @FidoSolutions - is Canada customer service is down?? Unable to connect.. last 3 days.. wait time is 3hr it's saying.. it's great service 🙏
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ALIUM
(@broky_neto) reported
@Fidomobile guys do you know that you have a very bad customer service ?
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badmon
(@Badmon187) reported
@Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!
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MOHAMED OSMAN
(@M0_0SMAN) reported
@Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours