Fido outages and service status in Lévis, Quebec
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Lévis, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Lévis, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Lévis, Quebec
Latest outage, problems and issue reports in Lévis and nearby locations:
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Daniel Sylvain (@DJ_dan200) reported from Québec, QuebecBonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Tony (@Tony14236731) reported******* fido customers service number is AI ,you never reach real agent. @Fidomobile
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Intrepid Critic (@Who_knewit) reported@Fidomobile I understand you can’t give me specific shipping details over Twitter, and I’m not asking you to. What I am asking is whether the 1–2 day shipping timeframe that was advertised when I placed my order is still being honoured, or whether my order has actually been moved to back order. I placed the order specifically because the advertised shipping time changed from 4+ weeks to 1–2 days. Now my order says “BACK ORDERED” and “Shipping estimate: Unavailable.” If the 1–2 day timeframe I was promised at the time of purchase is being honoured, then there’s no issue. But if I’ve actually been put on back order with no shipping timeframe, I need to cancel the order. I’m simply not going to start paying for a phone I don’t have. That doesn’t make sense in any universe, and it’s not happening. My current phone works perfectly well and has plenty of storage. If this order means waiting weeks for an upgrade I only decided to buy because the advertised shipping time dropped to 1–2 days, I’ll just skip the upgrade this cycle altogether. So please just confirm whether the shipping timeframe advertised when I placed the order is still being honoured. If it is, great. If not, I’ll cancel. As I stated, I'm not going to pay off the current phone I am still using to then start paying down a phone I don't have and don't know when I'll have in my possession. I really do not appreciate the bait and switch. I watched that phone for weeks and jumped on it when the shipping time dropped to 1-2 days. In the email I received from you, it said I should expect my phone in 2-5 days, which fits with the 1-2 day shipping time. If you're unavailable to meet that for your customers, WHY was it posted online?
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Prab (@Prab28145294) reported@Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already
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Angela F. (@RRCCowner) reported@Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.
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Jo (@Jo39908254) reported@Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful
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Flair905 (@NHGANG240) reported@Fidomobile is the WORST company on Earth
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Lori (@LoriinDurham) reported@Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer
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Caitlin (@caitlinjannelle) reported@Fidomobile I have been a customer for almost twenty years, but the quality of your service and customer service have declined so dramatically that I’ll be cancelling my plan in three months’ time, once my device is paid off. Good riddance.
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Red Hunt (@redhunttravel) reported@eranxah @Fidomobile Ya, just got my bill text message and it was $5 more than usual. I already had a +$5 increase last June. WTH? There is zero added value / improved service I’ve seen to validate it. I thought the @CRTCeng clamped down on sketchy price increases like this.
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Michal (@michal_poterji6) reported@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭