Fido

Fido Outage Report in Lévis, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Lévis, Chaudière-Appalaches, Québec 12/27/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • marthacanuck martha canuck (@marthacanuck) reported

    @FidoSolutions You know what? I’ve had it with @Fidomobile and @Rogers with the lack of “face to face” customer service. I’ve cancelled my account, even when the amount that I was billed was totally inaccurate. I will NOT recommend either of these companies to anyone. Thanks but no thanks.

  • ameen_sharma Ameen (@ameen_sharma) reported

    @FidoSolutions @Fidomobile its jot a bill they changed my plan without any approval. Call was made just timo unblock roaming, no add on purchased. No plan correction feature in app! Would u help?? Further

  • ameen_sharma Ameen (@ameen_sharma) reported

    @FidoSolutions @Fidomobile are I willing to help rather than pointing to random directions? Rep Made error i need someone whi can undo that U seem to be ai bot who can’t understand customer frustration

  • nsafiys Nisreen Safiyullah (@nsafiys) reported

    @Fidomobile I am being charged for full service despite my account being put on Voluntary suspension. This Haas happened for every month. I need to get rid of this connection it has become a nightmare. I am currently overseas and DONT have my phone on roaming

  • marthacanuck martha canuck (@marthacanuck) reported

    @Fidomobile IT IS NOT WORKING!

  • CeciliaCanada Cecilia (@CeciliaCanada) reported

    The worst customer service in the world! Welcome to @Fidomobile We NEED more companies, we NEED competition. It's a SHAME to have to deal with a company that has just a dog hearing on the other side of the line. #fido

  • ameen_sharma Ameen (@ameen_sharma) reported

    @Fidomobile I am surprise by this! Called rep to unblock Roaming, she confirmed its free and now I got my plan bumped up with 5 dollar extra without any confirmation from me?? Are there any customer ethics where you can investigate this false action and contract change! Please

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile One hand government is saying we are controlling cell phone bills and on the other hand Fido increased $3.50 monthly from next month saying " we are assuring you to give better service" this is not acceptable we all need to cancel the service

  • TheRollModel 👑 (@TheRollModel) reported

    Hey @Fidomobile why would I get a roaming package for 2 weeks for $60 - get stuck in 🇬🇩 due to the @AirCanada strike and y'all not help I could have paid $70 for 30 days. I should have been home today. Why can't I get some type of credit. Make it make sense

  • jennvargg Jennifer Vargen (@jennvargg) reported

    @Fidomobile is the absolute worst . All friggin AI or you have to make am appointment to talk to someone in India or Morocco that knows nothing.