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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Lévis, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports Near Lévis, Québec
Latest outage, problems and issue reports in Lévis and nearby locations:
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Das1986Priyanka @Fidomobile Priyanka, ye haramkhor hai saale. Please report to Canadian Telecom on ccts website complaint filing is free
Happy to get rid of @Fidomobile . Just saw they have been charging me extra for months for some BS. Very sad that I only have 2 followers who can read this. I hope everyone reads it and decide to leave this network. I will try to switch max people I can, i swear.
@Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.
.@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.
. @Fidomobile I've been a customer for 7 years and spent thousands of dollars on service over the years and the customer service I get is a 3 hour phone run around when I'm dispute roaming charges from a country I've never step foot in. Ridiculous...
The worst #customerservice ever @Fidomobile
After 2 weeks of trying, my complaint did not get resolved by @Fidomobile. My suggestion, do NOT believe anything their agents offer you.
@FidoSolutions @Fidomobile worst phone company to use in Canada. Poor customer service and no accountability for errors.
@Fidomobile - For the past 2 months your team has not been able to refund the credit on my bill. I ported out to a new network on Nov 22, 2020. It's been 2 months and after multiple follow ups - I have not yet recieved the refund / credit ony account. (Post 1/n)
@Fidomobile - this is a clear case of harassing a former customer to whom credit is due from your organization. A customer who has payed all his bills on time, but the organisation just does not want to pay the refund to the customer and harass him mentally. (Post 6/n)