Fido

Fido Outage Report in Lévis, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Lévis, Chaudière-Appalaches, Québec 12/22/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • luv_sch Luv Sachdeva (@luv_sch) reported

    @Fidomobile i have been charged interest on my bill. Need to discuss that but everytime i call, it says wait time is about 3hrs. Is a customer expected to be on hold for 3 hrs?

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    Much to my horror, even though I called and asked @Fidomobile specifically for a US calling plan, they are now deciding to stick me with this $600 bill, as a welcome gift for choosing their services with this phone. I wish I had never chosen them as a provider.

  • GavinBailey2000 Gavin Bailey (@GavinBailey2000) reported

    @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

  • iamshitanshu Shitanshu Shekhar (@iamshitanshu) reported

    @Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido

  • abunamike Michael Winn (@abunamike) reported

    @Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?

  • Amrita19083852 Amrita (@Amrita19083852) reported

    @Fidomobile - Team I was charged $50 when I moved from Chatr to Fido and was promised that this amount will be adjusted in Nov which did not happen. I contacted the customer care and they said it will be adjusted in Dec which again did not happen. I am tired of talking

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    I really don’t use this account much unless I would like to make a complaint. Unfortunately, that is the case right now, when I received a $600 bill from @Fidomobile today.

  • deco_tzermias Andre (@deco_tzermias) reported

    @FidoSolutions @Fidomobile How to do fraud detection wrong (: 1. allow a customer to request an iPhone upgrade 2. send them the iPhone 3. block their account for fraud suspicion 4. never let them know why they don't have a signal 5. don't ever call the customer back Thanks, Fido!

  • ypcho Yvette (@ypcho) reported

    @Fidomobile No! You have OPENED 2 new mobile phone numbers for me!  It should only be 1, with the new TABLET! CALL HOLD TIME IS 1 HR, 9 MIN! UNACCEPTABLE. I have been a Fido customer for 20 years (even when you were Microcell), and this is a complete slap in the face.

  • x_axez A.B. (@x_axez) reported

    @Fidomobile your phone wait time is 3 hours;your website chat not working: Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later.