Fido

Fido Outage Report in Lévis, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Lévis, Chaudière-Appalaches, Québec 01/16/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • priyankack08 priyanka (@priyankack08) reported

    @Fidomobile @FidoSolutions You need to be bit considerate on student's situation. Since, we are not capable of paying so heavy cost 😔 . Thanks for so disappointing experience. I will be exiting this service immediately after the end bill.

  • harminator harminator (@harminator) reported

    @Fidomobile It’s just ironic they are using the Fido network to scam Fido customers

  • priyankack08 priyanka (@priyankack08) reported

    @Fidomobile Hi, I really need urgent support from the Fido team. I am a student from India, brought sim on 4th Sept and paid 1st-month bill. The New Oct 5th invoice shows a $101 amount which is surprising, I checked the bill I got charged $48 extra with additional call charges.

  • mshakeelsayani Mohammed Shakeel Sayani (@mshakeelsayani) reported

    @Fidomobile Very poor Customer service and As bad as possible Loyalty team.

  • PriyankaRewankr Priyanka Rewanker (@PriyankaRewankr) reported

    This is so frustrating even the customer care number redirects me to this ask jack and he has no clue what to do here. @Fidomobile @Rogers

  • Hossein58275006 Hossein Rahimi (@Hossein58275006) reported

    @Fidomobile Thanks to Fido for this action, but apparently, you still calculate the calls to Iran in the bills, and that's why my phone has been blocked for two days, and unfortunately, I've been stuck on the customer service department's phone line for hours. Leave a direct number to solve.

  • traejw Tanya J (@traejw) reported

    @Fidomobile how do I contact customer service via phone call without waiting in a chat for 45 min?

  • ErinCar70461141 Erin Anderson Carr (@ErinCar70461141) reported

    I’ve set up 2 callbacks with Fido Mobile- and ZERO callbacks have come! I’m organizing my work day and waiting on a call that never arrives… anyone else have this issue? @Fidomobile @CTVVancouver @GlobalBC

  • chai_saga TEA TIME (@chai_saga) reported

    @Fidomobile - Unable to contact to customer care as bot is always disconnecting asking to check with fido chat support. i was told i ll be contacted in 48 hours snd it has been 4 days without a call back.

  • Vojhoc Shinguards (@Vojhoc) reported

    @bhumipatel8858 @Fidomobile Fido sucks, they love to increase their prices no matter what your contract says.