Fido

Fido Outage Report in Lévis, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Lévis, Chaudière-Appalaches, Québec 02/28/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramande19992911 Ramandeep Kaur (@Ramande19992911) reported

    @Fidomobile the company is fraud... Please never purchase their service... I am an international student landed a month ago, these the sales man has misguided me and eventually they are charging 633 dollars as a phone call bills!!! Pathetic

  • LisaLi4 Lisa Li (@LisaLi4) reported

    @FidoSolutions My acc#920137296, I never active SIM card and signed any agreement. I called customer service, they can’t do anything transfer me to cancellation department, cancellation department transfer me back to customer service. Why I have to pay Fido, and why can’t cancel @Fidomobile

  • afernandom Fernando Alvarez (@afernandom) reported

    @Fidomobile I called your customer support. A few minutes talking to an agent, asked to talk to a supervisor/manager and I was not allowed to. That's amazing service plus the scam you guys are running on your website. #terribleservice #ctvnews #consumerprotection

  • hopeucanhearme Hope You Can Hear Me (@hopeucanhearme) reported

    Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile Hey, 7 hours of my life I can’t get back because Fido doesn’t know how to resolve tech issues or treat their customers with respect or dignity. And I have 4 lines that I’m paying for. Just another broken system!

  • Rajendranath_a Rajendranath (@Rajendranath_a) reported

    Hey @Fidomobile Called many times for the voicemail not working on my mobile. You have a ticket which is not resolved after nearly 3 weeks, and did not call for an update. Worst customer service.

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile @FidoSolutions Someone at Fido needs to make it right. The customer service experience is abhorrent, have to wait 45 mins to speak to monster managers that don’t have the ability or the human decency to be good people. This is disgusting, just another broken company ripping people off.

  • butlerp butlerp (@butlerp) reported

    @Fidomobile Hoping you can help! I won a Sonos speaker in the Fido Xtra contest - but purolator just delivered an envelope and all it had was a card that said "Enjoy your Fido Xtra Perk" - will the speaker follow?

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @t24_north @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • janetmarieroger January Marie Rogers (@janetmarieroger) reported

    @Fidomobile don't kick me off the call at 9am when your automated voice tells me your customer service operators are available Mon to Fri at 8am. WTF