Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (64%)
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Internet (24%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Edgar M. Toro
(@edgarmtoro) reported
Hey @Fidomobile @FidoSolutions your service has been spotty over the last week in Ottawa K1T 1T2, its so bad, I cannot even call you! Network busy, voice service not available, low quality in the calls, and calls dropped, and direct to voice mail? Are you having network issues?
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Sanki पठान
(@sanki62136281) reported
@Fidomobile @FidoSolutions Cheated by you! Feeling really bad
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flybaba
(@flybaba) reported
@Fidomobile My home internet is not working since Saturday morning and it's Sunday evening now. With people working from home, is there anyway to get some troubleshooting soon. No light for @ sign while Home light is blinking on my modem. East York, Toronto resident here. Thanks!
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Yami
(@Saad97i) reported
@Fidomobile @FidoSolutions I got a write off of $87 when I switched my line from Fido to freedom mobile 2 years ago, I settled my bill with Fido when I was switching to Freedom. Can you please help me? I can’t get any car loan because of this write off
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Irial Kennedy
(@irialk) reported
Hey @Fidomobile . I was just kicked off live chat after waiting almost an hour!! I really need you to stop sending me marking material in the mail. This is the 4th time that I am trying to stop this. We can't even get the service you provide at our current address!!!!
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Violet
(@Viola_mi) reported
@Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido
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Warren
(@realtworoosters) reported
@Fidomobile I had a lengthy chat today with a promise of a fee change, asked for a transcript. 4 1/2 hours later no transcript. Help please
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Benji
(@benwdavies) reported
@Fidomobile Both times I have called support support I’ve waited 35 min + and been hung up on BOTH times. Terrible customer service. No internet and draining my data to WFH.
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Joseph Lirette
(@monkeytree1974) reported
@Fidomobile am needing to cancel one of the phone plans on my account. How do I go about getting that done
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Allan Tham
(@Allant92) reported
Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...