Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 09/13/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Anderso49718918 Anderson (@Anderso49718918) reported

    @Fidomobile My Fido app is also not working

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • chelseabucci Chelsea (@chelseabucci) reported

    @Fidomobile day two and my phone has no data, it came on for an hour last night and now it’s gone again. What the hell and your saying it’s not a problem on your side. Well it’s not my phone as I put the sim card in my wife’s phone and it didn’t work either. It’s your service fix

  • MomOffDuty_CDN Mom Off Duty (@MomOffDuty_CDN) reported

    Not impressed with @Fidomobile tonight. Usually they have been my go to choice and have always given great service. Seriously considering moving my 5+ lines to another carrier. All my lines have great upgrade offers but they won’t offer the same to my most expensive line.

  • JatBalwaan Jat Balwaan (@JatBalwaan) reported

    @Fidomobile Terrible customer service and you just lot one of your customers. Your field agents promise unlimited international calling and then this offer expires and you put all the charges on the customer.

  • vyom2003 Himanshu Bhavsar (@vyom2003) reported

    @Fidomobile very poor network since last 3 months, call drops, missed calls, no signal......complained so many times about network but shameful answer all is well

  • merveiyeux merveiyeux (@merveiyeux) reported

    Hey @FidoMobile, thanks for your ****** customer service. My Mom called since she hasn’t received her bill yet, but was basically told it was because she can’t manage her finances & can’t pay her bills? Well, excuse me. The mortgage is paid off, & ALL bills are paid on time.

  • GlenStrong2 Strongopinions (@GlenStrong2) reported

    @Fidomobile recomended Mobile Snap in Square one to fix her screen. We dropped off her phone, they fixed it and we left. Today we get a "thanks for your 5 star review" on Google. SHE NEVER LEFT A REVIEW. It said reviewed 16 hours ago, when Mobile snap had the phone. We...

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile I’ve had the absolutely worst experiences with your internet and all I want to do is leave. I do not want to deal with this during the work day

  • aset_ibrar Ibrar Ahmad (@aset_ibrar) reported

    I went to Harvey’s to use the Fido xtra offer. Guess what @Fidomobile @FidoSolutions your app failed and hit snag. That’s your way to giving Fido xtra so it won’t work when you want to use it. And locked me out for 30 mins. #worst