Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 12/03/2024 01:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • S93Fatima Fatima S (@S93Fatima) reported

    On top of that calling FIDO customer service is the WORST! Your supervisors are unbelievable rude and go against everything that the client was told when buying the phone and plan! Even though the plan breakup is written in the notes, FIDO supervisors refuse to agree! @Fidomobile

  • DLY_Com itsonlyme (@DLY_Com) reported

    @FidoSolutions @Fidomobile See no reply! Thank you for proving my point @Fidomobile.. bad customer service.

  • rami_kiwan Rami Kiwan (@rami_kiwan) reported

    @Fidomobile I need to renew my account before it expires. I follow the required steps by your Contact Us service, but no agent is answering the call at the end. Kindly help.

  • MayaMasha7 MayaMasha (@MayaMasha7) reported

    Two months after leaving @Fidomobile for the worst customer service I've ever gotten by any company in Canada, I get a survey in my inbox because they care. It's a perfect metaphor. Months late and leading to a broken link. #shamefido #dumpfido #fidofail

  • Nadegeous Nadege Cassendo (@Nadegeous) reported

    @Fidomobile I am going to cancel my account in July, but in the meantime the plan I currently have is listed at half price of what I am paying. Can I change my plan and then cancel without penalty or is there a contract? I'm doing the switch online and it doesn't specify there is a contract.

  • chantelmegaffin chantel (@chantelmegaffin) reported

    @canadaposthelps This is the second time I’ve had issues with returning a modem to @Fidomobile, and the package that I was sending has not been scanned. I shipped this item weeks ago and am now being charged by Fido for “not returning the modem”. Where is my package.....?

  • jasbir248 Jasbir singh (@jasbir248) reported

    @Fidomobile @CRTCHearings @CCTS_CPRST worst experience with fido management, not helpful at all, manager dont know anything, refused to escalate my call to oop.

  • GoodieTam Dr. Tam Brisibe (@GoodieTam) reported

    I can confirm that @Fidomobile customer service is horrible.

  • anmoldhariwal1 Anmol Dhariwal (@anmoldhariwal1) reported

    @Fidomobile Feel so disappointed right now and I cannot go back because I had already ported my number.. WORST EXPERIENCE I would definitely not recommend any of my friends to get Fido.. As i lost the special LOYALTY plan from my old carrier which i had been with for 4 years.. #FraudFido

  • vizzy1980 Vishal (@vizzy1980) reported

    @Fidomobile Internet sent me the worst router possible. I’ve been waiting for over an hour on wifi. Are there stores open where I can get a new router?