Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 11/25/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bbold_honest AGK (@bbold_honest) reported

    @FidoSolutions @Fidomobile @FidoSolutions i have provided all the information via DM as req and it has been 5 hours with no response. Could you help me with my request

  • LashaunaMc Lashauna (@LashaunaMc) reported

    @Fidomobile I’ve been trying to speak to someone over the phone/on your website about being overcharged on my bill for the past 4 days and keep receiving error messages and having the phone hang up on me. Not the type of service I expect after being with this company over 10 yrs.

  • Luvinsumone1 Luvinsumone (@Luvinsumone1) reported

    @binha_ray @Fidomobile Talk to @LordHelp07 For Help, they’re more secured and reliable 👍

  • MarusyaBee Marusya Bociurkiw (@MarusyaBee) reported

    going into surgery today and my @Fidomobile phone isnt working. tech support is 'exceptionally' closed. there's no one at the help centre when i send a chat message. this is legit an emergency. big telecom monopolies endanger us all.

  • Darth_Dave David (@Darth_Dave) reported

    @Fidomobile The service levels with Fido are terrible. At this point I definitely wish I choose a different provider when changed over just this past Friday, November 25, 2022.

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months

  • Jono_Pret Johnathan Pretorius 🔰 (@Jono_Pret) reported

    @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service. Just for little commission rep lied to me and sold me something I never agreed too and now I’m being billed without any credit that were promised.

  • djmcc8 DJ McCullough (@djmcc8) reported

    "Due to circumstances beyond our control, we are unable to take your call atm" @Fidomobile always making your customers proud 👍 Trash *** service

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service! Call rep lies! I was told I will see credits on my bill and not on agreement. Now my bill is here and no credits that were promised on blackFriday.