Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Divya Huria
(@DivyaHuria) reported
@Fidomobile I have not activated my SIM with you so I dont have my account number to fill that form.I have shared rest all details on DM.Please see how many times a customer has to follow up for unwarranted charges even before starting service with your team
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Ramy H™
(@Ramstalord) reported
@Fidomobile HOW ABOUT YOU STOP SCAMMING CUSTOMERS EITH BRIGHTSTAR, gathering support for a class action
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G
(@travelg12) reported
@Fidomobile @FidoSolutions You would think after an hour on hold that you would get a option to get a call back, but no way just hold and wait till customer s hang up out of frustration. Ridiculous!
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G
(@travelg12) reported
@Fidomobile This has to the worse customer service experience ever. No one takes accountability or want to help a good standing customer. Absolute worse service than ever! Going on for months
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TFK Athletic Performance
(@AthleticTfk) reported
@Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡
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nikita patel
(@nikitap71176390) reported
@FidoSolutions I have been with @FidoSolutions @Fidomobile since more then 3 years and this kind of careless customer services are ridiculous. Customer service representative are the worst they hang ups the calls and blame technicial issues #wowww #salute #DramaAlert
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XO🧔🏼
(@ThejideGrand) reported
This @Fidomobile customer service doesn't wanna call the manager, she put me on music for almost 30mins. no hello no nothing yet i pay over $250 monthly. uhm
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Rodrigo García Rojas
(@roddropsdimes) reported
Very disappointed on @Fidomobile’s customer service telling me that I should’ve requested long distance call added to my line prior to incurring in those charges. I guess I’ll have to do a better job at scheduling family emergencies during the pandemic?
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Brent L
(@JaikeanTwins) reported
Hey @Fidomobile after today, I will be not renewing our families contact's with you after charging me over $500 in a cancellation fee for a "referbished" phone. I'm done...... Sincerely A Pissed off customer
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Kris
(@Kris_lings) reported
@Fidomobile Now I also have a dent in my credit report for no reason. For an account I'm cancelling only bcoz of #Fido's error. Worried after returning device they will scam me more. WTF was I thinking. Sticking to Telus 🙏. 3/3