Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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The October Geek
(@octobergeek) reported
If, like me, you hate the new @Fidomobile @FidoSolutions "Self Help" system, here's how to get through to a REAL ******* PERSON on the phone. On your mobile phone dial 611, then 1 - 2 - 3 - 4 - 5 - 3. #Fido #customerexperience #Sucks
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Colton E.
(@IAmTweetless) reported
@Fidomobile Hey, why did I get billed for a full month. Your service was out for almost a full 24 hours and you couldn't be bothered to provide an update in that time. Really uncool.
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Patricia
(@onedamnloyalfan) reported
Another Fido outage? 😔 @Fidomobile @RogersHelps
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Otavio Chiappim
(@OChiappim) reported
Two days without internet in my home. Thanks @FidoSolutions @Fidomobile ! Very disappointed! total disrespect for the customer. I just want to see when the bill arrives.
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Libraryzombie, Urban Hermit - 🇨🇦🥄🧶🐱⛤
(@libraryzombie) reported
Hey @Fidomobile , got my new phone, followed your instructions for setting up the new SIM, copying data from old phone to new one, updating the SIM, but I have no phone/data working on new phone. Help?
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Gela
(@Gelasou3) reported
@Fidomobile are you going to be crediting your customers for the inconvenience of not having service for a whole day?
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To_416
(@To_L416) reported
@Fidomobile @LidoPimienta @WitchProphet Stay away from fido, 30 minutes on the phone and 11 years of loyalty got me an extra $10 on my plan and $45 activation fee for picking it up at the store all because I spoke to someone on the phone instead of doing it online. Bad customer loyalty. Way to keep me. Stay away guys.
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KayEl_Naushera
(@KayEl_Naushera) reported
@Fidomobile My loss due to Rogers/Fido outage on 19 Apr 2021 was $300.00. Pl confirm how Rogers is compensating
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Ken Charley
(@charley_ken) reported
@Fidomobile I signed up for $30/mo and I’m getting an initial bill of $88.03. I was told that there were no service charges for joining Fido. Please I need some explanation?
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Cy Cyril
(@cyril0) reported
@9209Vj @FidoSolutions @Fidomobile You realize wifi is the low range high speed network that comes from the little box in your house. Fido has zero control over that. Either you mean LTE 4G 5G, or you can call it mobile internet or maybe you mean the internet connection at home but none of those things are wifi.