Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Somma
(@sebastian_somma) reported
@Fidomobile I have no internet since 5 pm. I have work to do and I need connection. Have any information about the solution? C172086765
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Ravi Thacker
(@TantaliznMoksha) reported
@FidoSolutions @Fidomobile got no option but to look for other telcos who might charge me more but won’t fool me and stick to their commitment atleast . Don’t offer deals if you can’t give customer the phones . Don’t fool them
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Jazib Shamsi
(@Shamz_Official) reported
@Fidomobile @FidoSolutions joke of customer service. Ordered a phone through live chat on Cyber Monday. Then called the next day as I didn't receive a confirmation. I was on hold for 4 hours in total with neither the specialist nor supervisor helping me (1/2)
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Meekah
(@meekahmarie) reported
@Fidomobile any update on your network outage in #Sault? This has been since yesterday. Btw.. you cx line hangs up when you finally get through also.
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JASHAN RANA
(@jashanrana) reported
@Fidomobile @FidoSolutions My new internet connction is not wrking for past 3 days. Tried to contact customer suport 3 times but been on hold for more than 1 hour each time. Tried live chat they disconnected it. Str people say they can book a technician appointment. Help please
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Peace
(@20nims) reported
@Fidomobile - I can’t believe that your customer service team is so buzy that it takes them almost 12 hours for chat support ?? #WhatAShame
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William
(@Lance_A_Lot_Sir) reported
@Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Markus
(@ForMyBro37) reported
@yapbang @Fidomobile They never take accountability. I’ve had the same problem. Ordered a Black Friday deal online and they messed it up and refused to honour the deal. 5+ years and I’m done. They like to give these generic comments on tweets like they care but don’t believe it. They don’t reply
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Tamarah Bryan - Blog
(@BryanTamarah) reported
I really don’t use this account much unless I would like to make a complaint. Unfortunately, that is the case right now, when I received a $600 bill from @Fidomobile today.