Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 02/01/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • NadeemAhmadhere Nadeem (@NadeemAhmadhere) reported

    @Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!

  • mildkiller2002 mildkiller (@mildkiller2002) reported

    @Fidomobile Hi Fido, today I have chatted with 2 Fido online support in regards to the extra refund other than the automatic 5 days credit due to July outage. The 1st support laughed I have no expensive product with Fido since both my cellphone and pad have no contract with Fido.

  • ailesserC Cresselia (@ailesserC) reported

    Hey @Fidomobile, the compensation from the Rogers outage is not reflected on my latest phone bill. Wtf?

  • mildkiller2002 mildkiller (@mildkiller2002) reported

    @Fidomobile The 2nd support told me the $25 was expired. I questioned him why expired? Customers should be treated equally and why someone has $25 but others don't? He hang up the call. Both support are rude!

  • suryansh5569 Robinhood🇮🇳 (@suryansh5569) reported

    @Fidomobile Hi Fido , I wanted to reactivate my number but I can't call you because I'm out of Canada right now and I have been trying to chat with live agent but was not able to, can you help here please.

  • kjjdejaa **** cancer (@kjjdejaa) reported

    @Fidomobile I don’t need 30gb, bro. Don’t gift me **** that I don’t need tryna make up for your mistakes. You need to make my last phone bill $Free.99 for all that **** you put us through.

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.

  • cterlson Craig Terlson (@cterlson) reported

    @JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.

  • garethsports Gareth W (@garethsports) reported

    Anybody else with @Fidomobile having issues making and receiving calls lately? It's been hell all week, most incoming calls go straight to voicemail without showing a missed call, and it takes several tries to dial out. Atrocious call quality quite often too.

  • manindergill77 Maninder Gill (@manindergill77) reported

    @Fidomobile @FidoSolutions I dont see the july outage credit on my August mobile phone bill. How to get the outage credits?