Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 12/12/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • NeverGi38756529 Never Give Up (@NeverGi38756529) reported

    @Fidomobile If you gave me free of charge the phone of my choice and a new one every year, a free case, free warranty, free charger, and 2 years free service, a written public apology, and a hit to my head so I'd forget this weeks experience, then I may consider staying with fido

  • TimiTV4 Timi TV (@TimiTV4) reported

    @Vincenzo1991zx @FidoSolutions @Fidomobile Agreed, I depend on my phone for work and emergencies. No credit was applied for this outage like they stated. I urge people to switch to a wifi phone. Works off a wifi connection to make calls and send texts. No monthly bill, no outages. You get your own number for life

  • Lucas_Brasil Lucas Brasil 🇨🇦🇧🇷🇹🇼💉 (@Lucas_Brasil) reported

    My @Fidomobile home internet is down all the time lately and it’s nearly impossible to solve the problem since no one is available to take my cal, and their website only shows “exclusive offers”.

  • nikoman_mt Anika (@nikoman_mt) reported

    @Fidomobile I need to cancel/pause my service! I can't seem to reach anyone on the phone and there are no options to pause service ON the app.. Please advise!

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile curiosity did not bring me here. Originally I came for a phone and a contract but fido shafted me and negated on their customer service persons promise and guarantee to me. And Fido is incapable or unwilling to say they were wrong and they want to make it right.

  • efstathio Efstathio Kapetsonis (@efstathio) reported

    46 hours and home internet is still not working. Called Fido tech support right away. It took a second time contacting them for them to actually issue a ticket, and that was 43 hours ago! Absolutely unacceptable. @Fidomobile @FidoSolutions

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile Glitch in Ericsson software caused outage in Rogers/ Fido/ Chatr. U hv a 99.9% uptime guarantee frm Ericsson & u compensate only 1 day 2 customers Cheats. #Head customer service Rogers, #CEO Rogers-poor show on customer service/ delight. Canada's worst Telecomnewtork

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Berry_xox @Fidomobile They love playing games. And after putting me thru a tonne of bs, inferring that I'm a liar, charging me 1500 for a phone I returned. Being promised, guaranteed another phone in 3 days then denying that their customer support said that and saying they dont know who it was

  • 1_tongzz 1Tongzz (@1_tongzz) reported

    @Fidomobile @ShayLia_ @Elisapie Why u service always get problems???

  • MeanGirlGremlin Mississauga City Hall Is Corrupt (@MeanGirlGremlin) reported

    My cell service is with @Fidomobile (@Rogers) and I only just noticed that there are no numbers set for call forwarding. Two phones, same problem. What's going on?