Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (31%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Akira
(@yu231233) reported
@Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.
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ALIUM
(@broky_neto) reported
@Fidomobile guys do you know that you have a very bad customer service ?
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PupsideDown
(@PupsideD) reported
@Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.
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Juan
(@JuansugaITSME) reported
@FidoSolutions @Fidomobile your customer service line is the worst! How can I speak to a representative if you don't have any!! I need help
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Carlo Sgro
(@ThisOneCarlo) reported
@Fidomobile I had a problem with my order yesterday and now I can't get through to anyone to fix the problem. I've been a Fido customer for one day. I'm more than willing to cancel the order if I can't get through to anyone.
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Drag Ivko
(@DragIvko) reported
@FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?
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Avalpreet Singh
(@AvalpreetS) reported
@Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile
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badmon
(@Badmon187) reported
@Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!
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Keegan D
(@kegroson) reported
Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?
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suresh kumar
(@pn_suresh) reported
@Fidomobile @FidoSolutions - is Canada customer service is down?? Unable to connect.. last 3 days.. wait time is 3hr it's saying.. it's great service 🙏