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Fido

Fido Outage Report in Québec, Quebec

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200
    Daniel Sylvain (@DJ_dan200) reported from Québec, Quebec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ISaidHaHah
    --- (@ISaidHaHah) reported

    @Fidomobile FIDO refuses to issue any credit for their outage. I am switching to one of their competitors right away. FIDO is the WORST cell provider in Canada! Good riddance you ********.

  • flaviardgomez_
    Flavia Rodriguez (@flaviardgomez_) reported

    2 days without service, unable to make important work calls and losing money by the minute. @Fidomobile i hope you know im not paying for this month. this is bullshit

  • mb00gie
    MP (@mb00gie) reported

    @FidoSolutions @Fidomobile will you be returning money back to customers for 0 cellphone service yesterday? I hope so as I couldn’t make calls, take calls and no texts sent! Horrible when you rely only on cellphone as primary phone service in 2021!! #fido #rogersoutage #fidodown

  • clkyyc
    Cheryl Kean (@clkyyc) reported

    @FidoSolutions @Fidomobile Not this customer!!

  • Bahero7
    Star Platinum (@Bahero7) reported

    @Rogers I still don't have service from your sister company, @Fidomobile. The only reason you guys made a statement is that we complained. Otherwise, you would have kept quiet about it. 24 hours and counting without phone service is unacceptable.

  • jesse4health
    Jesse Roberts (@jesse4health) reported

    @FidoSolutions @Fidomobile Not working in my part of Southern Alberta yet.

  • Amanda_Mariexxx
    Amanda Marie (@Amanda_Mariexxx) reported

    @FidoSolutions @Fidomobile That's an interesting way of saying zero signal for over 12 hours

  • priyankar31
    Shree Priyankar (@priyankar31) reported

    @CP24 @Fidomobile services suck, when outage came in you shut down your cust service lines on phone & chat, n left customers without any clue. I lost my whole day work, who will compensate for this? If user did something like this you would charge extra, I need bill credit for this.

  • casanuana
    K.J. Taylor Writes (@casanuana) reported

    @FidoSolutions My mother's cell phone still has no network and can only make emergency calls. When will it be fixed? @Fidomobile @FidoSolutions

  • sohelcc3
    Sohel (@sohelcc3) reported

    @Fidomobile I'm not paying for that one day of lost network