Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Kyte
(@kytemark) reported
@Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!
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Gurtek
(@gurtek007) reported
@Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?
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erteo
(@ouatatow) reported
@Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest
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Ali R. Tariq 🍁
(@alirtariq) reported
@Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!
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Rupinderjit Singh
(@MalhiJapnoor) reported
@Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.
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Alicia Key
(@AlishKey) reported
@Fidomobile I’m very unhappy with the technical support you provided from PEI (between 7:00-7:30pm) because there is nothing professional about them hanging up. #Rude
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cleo
(@spoonfed24) reported
@Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮💨
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Jérôme Le Roi
(@jeromelereuf) reported
@Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!
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Basil Al-Dajane
(@baldajan) reported
Truly amazing! Got a new iPhone. @Fidomobile (Canada) doesn't support eSIM transfer. I have to walk over to the Fido Store and pick up a new QR code... and I'll be charged $10+tax for a piece of paper that has a QR code printed on it to activate an eSIM...