Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Rawat
(@BeingRahulRawat) reported
@Fidomobile worst customer service. I have 2 years of relationship with multiple lines but still customer service has no solution to my problem. Either your team only apologises for disconnects the line while talking/chatting. Time to switch to another provider.
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Emilee Zamec
(@zamzam_77) reported
@Fidomobile no wifi in five days and 3 of your agents have not been able to help me. Please explain
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Aly
(@AlySerendipity) reported
from
South Glengarry, Ontario
@FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)
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Parth rajvi
(@parthrajvi) reported
@Fidomobile requested so many times Twitter DM and try to reach out no one picked up the call always on the hold.are you going to resolve the issue or not?
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions got charged for international roaming for 8-9 days incorrectly. No support from customer care. Either solve this problem or let know how to close Fido account. #badcustomerservice #overcharged
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Dawn
(@linesbylyons) reported
@FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.
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Dawn
(@linesbylyons) reported
@FidoSolutions . Which she’s been told for the past two months. Is this a reasonable wait time? I don’t know why you or @Fidomobile think this is acceptable customer “service.” She has been a loyal customer for many years but your lack of concern to assist her will make her look elsewhere.
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Akshay Patel
(@akshayp2312) reported
@Rogers @Fidomobile Do you guys really care about your customers. I wanted a resolution .since 8 days i ma trying to reach you guys. Do we have any senior specialist who can get me help?
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ian brewster
(@ian_m_brewster) reported
@Fidomobile leaving me on hold for an HOUR while trying to cancel my service is the kind of petty i almost respect
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LY
(@QZTAcct) reported
@Fidomobile Would Fido suspend service if I charged back the incorrect charge through my credit card?