Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bibi Raghubar
(@bibiraghubar) reported
Hey @Fidomobile When will your Customer Service Supervisor return my call? I’ve been waiting since January.
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Mariam Didi
(@Mariam787068241) reported
@Fidomobile DO NOT, I Repeat, DO NOT use this company as your cell phone provider. They will fraudulently charge you for other lines, and never fulfill the promises they make when you sign your contract. BEWARE
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djr747
(@djr747) reported
@Fidomobile I have to say your customer service is pretty disappointing. But I guess that is expected with large corporations where competition doesn't really exist. You don't really have to set the bar high. Someone in chat waiting for hours not really your problem right?
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Ball Cap
(@Ball_Cap60) reported
@Fidomobile Really Fido? ID is now required to enter your store? Consider me a former customer.... I'm porting my number to another carrier.
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Mariam Didi
(@Mariam787068241) reported
@Fidomobile has charged me almost 5 times my monthly fee, 7 phone calls and two visits to their store, no success. Worst mistake I’ve ever made.
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Sammy
(@srose180) reported
@Fidomobile been trying to discuss unauthorized charges on my account and no one is answering me on support …
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Pr@TeeK
(@prateek2485) reported
@Fidomobile I would request you to look into a wrong bill sent to me, and not getting any support to fix it. The customer support associates are not providing answers, and already know the issue but are unable to fix it.
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vikas jaswal
(@vikasjaswal07) reported
@Fidomobile please stop misquoting and misinforming people when you signed up for new contract. Completely cheated with with policies and customer service. Never delivered on your promise. Beware people.
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Mariam Didi
(@Mariam787068241) reported
@Fidomobile Continue what in private. Please just fix this issue
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A V
(@coolamazon) reported
@Fidomobile Why are your chat agents not understanding a simple thing? I have requested for a call back from customer support multiple times over chat, and still nothing. Why are you guys doing this?