Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 01/09/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile continued.... Yet the credit amount cheque has not reached me till date and it has been 2 months.I was told it takes 3 weeks. First call made to ask them to update my address for the cheque to be sent.Somehow the postal code noted by the customer service rep was wrong

  • anyakeiyed Carmen (@anyakeiyed) reported

    The end of the month?So tell me this @Fidomobile how do you allow your customers to be charged such high amounts during this stressful time and not even have a decent team to provide customer service and help with problems like this that were caused by a simple misunderstanding?

  • daneshmandi Ali (@daneshmandi) reported

    . @Fidomobile you need to do something regarding these spam calls. Today is the worst. I have received 6 calls so far which started as early as 6AM.

  • cuesta777 SC (@cuesta777) reported

    @Fidomobile how do I cancel?? Your phone system sucks and I can't get through to someone to speak with

  • thepcrealty Priya Chauhan (@thepcrealty) reported

    @Fidomobile almost 2 months to activate an e-sim and it is still not working. I am sandwiched between customer support and Fido store and no one is able to fix the issue. I am paying you for the run around and mental harassment.

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile continued..so I am being asked to wait for another 3-4 weeks,making it a total of 3 months of wait to get a minimal amount of 26.88 cad when I have paid 500 cad monthly bills at times.Multiple Case ids registered,no time for supervisors to listen to customer concerns.

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile Not responding to my issue and only giving your standard resolution. Want to speak to a higher authority or manager of yours

  • anyakeiyed Carmen (@anyakeiyed) reported

    I’ve been with @Fidomobile for years! This has never happened before and they couldn’t even offer to help ease the situation. I called back the next day and spoke to someone else, they said the best they can do is waive 200.00 but j have to pay the full amount by...

  • anyakeiyed Carmen (@anyakeiyed) reported

    I got some **** to get off my chest about @Fidomobile! They are the worst phone company to be with, especially during this pandemic and I’ll be able to let y’all know why you should never sign and join this money hungry capitalist driven phone company ... cont

  • RawImageFoto RawImageFoto (@RawImageFoto) reported

    @fidomobile I expect that this will be ignored like my other requests to cancel. If it is I will be taking it up with Consumer and Corp. Affairs and my MP