Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 02/01/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile Glitch in Ericsson software caused outage in Rogers/ Fido/ Chatr. U hv a 99.9% uptime guarantee frm Ericsson & u compensate only 1 day 2 customers Cheats. #Head customer service Rogers, #CEO Rogers-poor show on customer service/ delight. Canada's worst Telecomnewtork

  • alex7egli Alex Egli (@alex7egli) reported

    @Fidomobile I can't login to the My Account app anymore. Everytime I try to login it just crashes after I submit the login form. I already tried resetting the password to make sure it wasn't just a wrong password. It just started happening today, I'm on Pixel 4.

  • sharingneedles Shirley (@sharingneedles) reported

    @Fidomobile id like to know why, after 14 yrs of being with fido w no issues, why in the last 2 months does my phone, AT LEAST every 2 days, tell me there's no sim card and my phone is good for Emergency use only? Then my phone is useless for 1 to 2 min, what is going on!

  • taiwochurchill1 CHURCHILL TAIWO-OYE (@taiwochurchill1) reported

    @Fidomobile, please what is happening to my fido phone service? I can't make nor receive calls.

  • Amber1Sana Sana Amber (@Amber1Sana) reported

    @Fidomobile @Fidomobile worst customer service received by manager olga emplyee id i1648770376, as when i complained to her about wrong charges she kept talking over me and when i asked her to listen to me she hung up on me

  • roseNES5 Ｗｈｏｌｅｓｏｍｅ (@roseNES5) reported

    @FidoSolutions @Fidomobile why does your wifi cut out everytime for literally no reason, ive been trying to go to class but it just keeps cutting out for no reason ive literaly unplugged and plugged it back so many times but nothing has worked.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile if Fido customer support made guarantees and promises but then someone else tells you the next day that they wont hold to the promises made, tell you they dont know who the representative was then you would lose any trust or respect for the company.

  • KH449 kh (@KH449) reported

    @Fidomobile how come your online support chat doesnt work. I can never get through to anyone. I ordered a tablet, I paid for a tablet, I don't get shipped a tablet

  • Amber1Sana Sana Amber (@Amber1Sana) reported

    @Fidomobile wprst customer service received by manager olga emplyee id i1648770376, as when conplained to her about wrong charges she kept talking over me and when i asked her to listen she hung up on me

  • nicolasmarangoz Nicolas Marangoz (@nicolasmarangoz) reported

    @Fidomobile hi fido I keep not getting calls from blocked numbers. Can you help me clarify why