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Fido

Fido Outage Report in Québec, Quebec

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200
    Daniel Sylvain (@DJ_dan200) reported from Québec, Quebec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • prateek2485
    Pr@TeeK (@prateek2485) reported

    @Fidomobile I would request you to look into a wrong bill sent to me, and not getting any support to fix it. The customer support associates are not providing answers, and already know the issue but are unable to fix it.

  • day_trippen
    Amelia (@day_trippen) reported

    @Fidomobile my service is out . In BC

  • itch__balls
    신회색 (@itch__balls) reported

    @Fidomobile WHAT IS WRONG WITH YOU. WHAT IS GOING ON Since last weekend, it has been weak connection. What’s the point of paying your service if you keep being like this.

  • TokuhiroAkira
    Akira Tokuhiro, Ph.D (@TokuhiroAkira) reported

    If you need human-based service, might think again re’ @Fidomobile; 30+ in queue, already 20 minutes waiting.

  • coolamazon
    A V (@coolamazon) reported

    @Fidomobile I have been trying to request a call back from customer support and it’s been 30 mins already and your AskJack chat agents are just wasting my time unnecessarily. How can I request a simple call back from customer support?

  • karrysmatick
    Karishma (@karrysmatick) reported

    @Fidomobile I need help ! I am sorry but I do not wish to talk to ur BOT “Jack” ! It’s just impossible to get in touch with you guys ! SO FRUSTRATING!

  • 401_East
    401East (@401_East) reported

    @Fidomobile you guys service is so trash! 🤬how many times am I going to order a phone only for you to return it!!!

  • garysworldpc
    garysworldpodcast (@garysworldpc) reported

    @Fidomobile why the hell do I have a $50 "suspension" charge on my bill? My phones service has never been shut off or "suspended" before. So why are you charging me for random ****? Now I'm going to have to go back through all my bills to see how you're trying to rip me off!

  • optimaxbenefits
    Earl Shindruk (@optimaxbenefits) reported

    @roof_talks @Fidomobile Fido is not the best choice for cell service

  • Mariam787068241
    Mariam Didi (@Mariam787068241) reported

    @Fidomobile has charged me almost 5 times my monthly fee, 7 phone calls and two visits to their store, no success. Worst mistake I’ve ever made.