Fido outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  Daniel Sylvain (@DJ_dan200) reported 21 minutes ago from Québec, Quebec

  Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Piper (@_akpiper) reported 6 minutes ago

  if you would like to have the worst cellphone experience possible I recommend @Fidomobile.

• 
  Neha (@Neha21366756) reported 10 minutes ago

  @Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!

• 
  Maki (@heyitsmakii) reported 10 minutes ago

  @Fidomobile used to be my favorite. absolutely hate them now lol Have had to talk to them 6 times now and they always say they’ll fix something and never do. What a headache

• 
  trev 🌈 (@justtrevslife) reported 12 minutes ago

  @Fidomobile figure out how to get me in contact with your customer service or i’m going to close my account. the call back link bullshit doesn’t work

• 
  justspam (@justspa60403737) reported 14 minutes ago

  JFC @Fidomobile is honestly the worst. Was online with an agent in April for an hour trying to cancel my home internet because was moving out of the country but the account is still active. Tf

• 
  Dakota Martai (@FatherFRYZE) reported 15 minutes ago

  I don’t think Telecom companies like @koodo and @Fidomobile should be allowing 3G data to count towards my data allotment. My contract says unlimited 4G/LTE access. Even chatr gets unlimited 2G network. Literally the highest plans in the world and they charge $25 for 1 extra GB

• 
  Aarun James (@aarunjames) reported 15 minutes ago

  @Fidomobile I am facing this issue repeatedly for almost 3 weeks now, where in the outgoing calls are disconnecting the moment they connect. Not sure how many people are facing the same. I think the network bars are just showing without the actual network. #FakeCoverage

• 
  Solon McDade (@solonmcdade) reported 16 minutes ago

  Wow @Fidomobile customer service is just garbage. They must be taking a page from the Air Canada book of service. It used to be so easy to talk to a HUMAN BEING !

• 
  gravisan (@gravisan) reported 18 minutes ago

  @Fidomobile what kind of dog 💩 website do you have? I reset my password to login to my account and it comes up with account closed, when I have an active billable account on there that I need to pay for. If you can't sort this out you should quit the consumer phone business.

• 
  justspam (@justspa60403737) reported 20 minutes ago

  @FidoSolutions The resolution was that it's finally canceled but bye bye to the money you've been charging me all these months. Cancelling all my accounts with @Fidomobile after all my plans are done - service outages and pulling stuff like this? No thanks