Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Never Give Up
(@DaleMacLean1) reported
@Fidomobile can't get any help from fido because there are no available service representatives. Tried calling, tried ask Jack. I'm unable to log in via main website or thru the app.
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Azeem
(@Azeemcanad) reported
@Fidomobile Hi the support agent gave me false information about early cancellation fees. I got charged for changing the plan. Please do not let us lose trust in Fido.
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вяυησ🇨🇦🏒🇮🇹⚽️ 〽️
(@1BGallucci) reported
Any extra’s for a @Fidomobile customer?
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?
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Jane
(@janelpense) reported
@Fidomobile is your network up in Oakville? I just cancelled my Bell line and am relying on your service for #wfh and now can’t make any outbound calls, even to check voicemail. Just finished an inbound call. Help!
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Kathleen
(@chasing_adalia) reported
Listening to my partner on the phone with @Fidomobile trying to explain the problem with reducing the data on his plan by 5GB four days before the billing cycle ends. They legitimately don’t understand. Retention dept won’t be saving this customer, yikes.
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goldenightmare
(@goldenightmare) reported
how are you gonna charge me to change my voicemail @Fidomobile you really love to screw over the poor, Ive been with you for 15 years
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Fatma Othman
(@xphat) reported
@Fidomobile I accidentally turned off airplane mode and immediately turned it off. 0.06 MB and 0.09 MB in usage = $20 + tax charges for FidoRoam. What a way to treat loyal customers - if I knew I would get charged a full days rate I would have used it?? Do better???
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CircularLogic
(@CircularLogic89) reported
@hbshmoe @Fidomobile Don't think Fido has a 'Canada US borderless plan'. They offer Fido Roam. Regardless, they use the same network as Rogers
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Drew Hemler (he/him)
(@Dietitian_Drew) reported
@Fidomobile @rogers Please explain how, when I called Fido customer service just now, I was connected with a Rogers rep?!?! This is a huge red flag.