Fido outages and service status in Québec, Quebec
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- Fido generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Québec, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Québec, Quebec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain (@DJ_dan200) reported from Québec, QuebecBonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider
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💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reportedWhoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile
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Vaibhav Panwar (@2vpvp) reported@Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.
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Benn Prend (@BenPrendergast) reportedThe @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.
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Shrikant Gupta (@Shrikan15918909) reportedShame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam
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Smitty’s Stake House (@SmittyStakez) reported@Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??
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Francisco A E Diaz (@F_Ash_Diaz) reported@CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?
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Johnny Chase (@JohnnyLChase) reported@Fidomobile your customer service is terrbile. Why cant I talk to a live person Today? i need my issue resolved asap. Not when your reps feel like calling back. if i didnt still owe on this phone id transfer to Bell
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Deep (@djdeeep) reported@Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail
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Prashanth Bajjuri (@PrashanthB20499) reported@Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom