Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 02/02/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • marcmcpherson marc mcpherson (@marcmcpherson) reported

    Looks like @Fidomobile has decided their service is so exceptional that it deserves a price hike. I tend to disagree. Who has the best rates going on 2 line plans with minimal/moderate data. @Bell or @TELUS?

  • harsimrancanada Harsimran Singh (@harsimrancanada) reported

    @Fidomobile hey fido, I am Harsimran Singh. I am ex-user of Fido. I am really sad to say that your services are really bad. I recieved an e-mail from Fido mobile 2 months ago. It said i have a bill due on my name, but the account number was not mine. To be continued...

  • Alex9bliss_art Alex Bayliss (🍯) 🇺🇦 (@Alex9bliss_art) reported

    @FidoSolutions @Fidomobile How about for the last 2 days? My Fido service is broken. Phone calls are tinny & garbled can barely make out sentences. & just got hung up on after 35 mins on the phone with customer support. Tomorrow is my birthday, I can’t deal with you right now & it’s messing up my plans.

  • dariussookram Darius Sookram (@dariussookram) reported

    Another day, another issue with @Fidomobile / @FidoSolutions! Maybe it's time to switch? Send me suggestions (DM or @ me).

  • OilViper OilViper (@OilViper) reported

    @RE_MarketWatch @GS_patriotic1 @Fidomobile Why get bent out of shape about this **** though? You can see, clearly, from the mads public outrage, that these girls are in the wrong, and that society overwhelmingly thinks its wrong. So, you're winning. These kids are stupid little shits and you'll never meet them.

  • coolamazon A V (@coolamazon) reported

    @Fidomobile I have been trying to request a call back from customer support and it’s been 30 mins already and your AskJack chat agents are just wasting my time unnecessarily. How can I request a simple call back from customer support?

  • sambhavsareen Sambhav Kumar (@sambhavsareen) reported

    @Rogers @Fidomobile This is totally unacceptable, my Fido bill has been over 100$ for the last 2 months and I see unknown charges for the calls we never made I complaint previous month and see it again, I have to leave FIDO for good

  • vikasjaswal07 vikas jaswal (@vikasjaswal07) reported

    @Fidomobile please stop misquoting and misinforming people when you signed up for new contract. Completely cheated with with policies and customer service. Never delivered on your promise. Beware people.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile Continue what in private. Please just fix this issue

  • TokuhiroAkira Akira Tokuhiro, Ph.D (@TokuhiroAkira) reported

    If you need human-based service, might think again re’ @Fidomobile; 30+ in queue, already 20 minutes waiting.