Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 03/09/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • smartyinn Suken Shah (@smartyinn) reported

    @Fidomobile @FidoSolutions thank you so much for not being appreciative for being a loyal customer.

  • AnilKoc40538015 Anil Kochar (@AnilKoc40538015) reported

    @Fidomobile Network is down at Fido kiosk at Costco Heartland since this morning, big time inconvenience for Fido customers ! Can we get an update on what exactly is happening ?

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • Himkack Himanshu Kackar (@Himkack) reported

    @Fidomobile @FidoSolutions Your service is very poor. For the past week there have been multiple internet outages at me place. If you want to complain really time is more than 2 hrs. This is the level of costumer service.

  • rachita1805 Rachita Batra (@rachita1805) reported

    @Fidomobile Hi Team, I've been using your services on roaming network for a month now. Everytime my phone restarts, I'm charged a roaming fee. Happened twice so far. Could you please revert the charges as I feel these shouldn't be there as I have not made any calls/text/data.

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • karol_kuber Kuber Karol (@karol_kuber) reported

    @Fidomobile i made an additional payment for a line which was closed last month. Kindly help me with it.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • elena_vldv luna_the_fortuna (@elena_vldv) reported

    @Fidomobile hi; why was I charged long distance calls that I made through WhatsApp by Fido? I called your customer service and was told that WhatsApp charges and uses your network so I talked to them and they only use data not a cell network of Fido! Unbelievable by Fido 😖

  • Ihaveaweirditch Username checks out (@Ihaveaweirditch) reported

    @Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.