Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 12/14/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAmazingAhmad my name is not ahmad (@TheAmazingAhmad) reported

    First, you guys left us hanging in an outage for pretty much a full day, didn't follow-up and I find that @fidomobile can just raise their prices whenever they want. YOU GUYS SUCK. NEVER ONCE HAD AN ISSUE WITH PUBLIC MOBILE. (3 4/4)

  • ghostflaneur Gavin (@ghostflaneur) reported

    Yo @Fidomobile really appreciated you charging me 100 bucks for a international roaming service which a: doesn't actually function and b: I didn't use (roaming data was turned off), but hey the three bucks for really ******* up my work day during the outage really made up for it.

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile Help me out, I can’t pay that much.

  • Keith_Pinto88 Keith Pinto (@Keith_Pinto88) reported

    @Fidomobile where's my credit for the recent outage. Received a full bill with no credits applied. Do I have to call you for this?

  • byMissMisa Nermisa in Edmonton (@byMissMisa) reported

    Has anyone has issues with their @Fidomobile data usage? Mine seems to be used even when I am on wifi + taken off even when I use the hour extra data.

  • hollykent Holly Kent (@hollykent) reported

    Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?

  • TheLTexpress Missconduct (@TheLTexpress) reported

    @FidoSolutions @Fidomobile RIDICULOUS. And now you don't even have a customer support line, you just **** off customers onto your useless AskJack bot and when you ask for live support there are cues of over 50 people waiting. I hope Rogers goes under for good! GROSS CUSTOMER SERVICE!

  • SalesbyAbhinav abhinav chhabra (@SalesbyAbhinav) reported

    @FidoSolutions @Fidomobile They don’t even help when needed they just mould statements in a sweeter way by manipulating things with customers!

  • candacekellyto Candace Kelly (@candacekellyto) reported

    Hey @Fidomobile do you care about the safety of your customers? Leaving a single woman stranded on another country and in a potentially life threatening situation and you want to deny me a $60 credit because you want to charge me when I had no service??

  • Kashyap62431803 Kashyap Joshi (@Kashyap62431803) reported

    @Fidomobile is one of the worst company ever. Like you pay advance bills to them and they can’t even give you you’re outstanding cheque of just 16 dollars from 3 months. Worst service provider ever.