Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 12/22/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinsbraganza Kevin Braganza (@kevinsbraganza) reported

    @Fidomobile @FidoSolutions made me shell out $105 for a @Google Pixel 4a that died on me. My phone wasn’t under warranty but neither Google nor Fido had a solution to get the device repaired. I was compelled to pay off the device balance for a dead phone. Customers be aware.

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.

  • Writings BANKROLLSLAUT (@Writings) reported

    whoever at @Fidomobile hates me, congrats. i had 0 service and in consequence received 0 calls/msgs from my lovers today. thanks for breaking my heart.

  • SarahEl74404259 Borderline.Sarah. (@SarahEl74404259) reported

    A month or so ago we got an email from @Fidomobile @FidoSolutions saying our home internet is now 30mbp faster. Since then our service has been spotty, at best. Always lagging. Always just cutting off& on again for no reason. I pay like $95/mo for shite service. Do better.

  • KTSylar Lady Gaga's Gucci Accent 💖 (@KTSylar) reported

    Spent 3+ hours of my day off on the phone with @Fidomobile (on behalf of my grandma), and this company is hot trash. I'm floored at the customer service response on a company level. I'm convinced the only ppl keeping Fido in business are the poor souls trapped in contracts. 🤮🤮

  • RockyKh49376975 Rocky Khanna (@RockyKh49376975) reported

    @Fidomobile Tired of overpaying my bill from past 4+ months! Had signed up for two lines on Black Friday deal but my bill does not reflect it and no service from customer service and Fido Centre. Tired and thinking to close both the lines!

  • vYQ0RysRwRPNhMA 💛 (@vYQ0RysRwRPNhMA) reported

    @Fidomobile Signed contract for $35 per month, but was charged $41.77, we have been asked to go back and forth between the store and the hotline without any resolution. Sent you message to tell you the details, please resolve the issue as soon as possible. Many thanks!

  • AllieJayIsHere Allie Jay (@AllieJayIsHere) reported

    @Fidomobile getting charged long distance every month for local number. Have been credited twice now. It is 5 minutes from home. It is LOCAL. We are in 519 and number is 226. Please DM me for number so you can fix this in your end. Tired of wasting time to get credit each month.

  • GuguAujla Gugu Aujla (@GuguAujla) reported

    @Fidomobile looks like there are cell service disruptions in Ontario. Can't make or receive calls. Phone says Edge and Emergency calls only.

  • kathryn512 Kathryn (@kathryn512) reported

    @Fidomobile the worst customer service that I have ever experienced now! They used to be great, now they have stolen over $300 of my money, say they've given it back, and I can't get anyone on the phone to fix it. Do better!