Fido

Fido Outage Report in Québec, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Québec, Québec 01/28/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • andreibc andrei (@andreibc) reported

    Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $2.50(for each line I own). I’m switching all my lines to @Bell #rogersoutage #rogersdown

  • lavandxr 🥀 (@lavandxr) reported

    @FidoSolutions @Fidomobile you guys just sent me a bill but I still don’t see a credit on the service disruption that I experienced last Friday! This is ridiculous. Where is my credit????

  • Rtwestcoast Rt (@Rtwestcoast) reported

    @FidoSolutions @Fidomobile Cancelled my phone order without any communication for no reason where CC have no clue by giving stupid reasons whereas all is genuine. Price to pay for being a continued loyal customer for over a decade.Need more operators in Telecommunications in 🇨🇦 than Rogers/Shaw/Telus/Bell

  • Vaibhavi_509 Vaibhavi Patel (@Vaibhavi_509) reported

    I don’t know whether i am customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.00 bill i got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @Fidomobile.

  • OdetteOkeke Odettechiamaka (@OdetteOkeke) reported

    @Fidomobile I have responded. Please address the issue. Thank you

  • JapjotS89489344 Japjot Singh (@JapjotS89489344) reported

    @Fidomobile you people are worse. Its 4th day n my services are not back properly. Just for 10 mins you people provide the network and rest of the day its off. Worst, i am gonna change network.

  • RealSalluKhan Prof.Arunachapally Vijayasukharamani, Ph.D (@RealSalluKhan) reported

    @Fidomobile Is there an outage of data? @FidoSolutions

  • shontalcargill Shontal C. (@shontalcargill) reported

    @Fidomobile is back to 3G instead of LTE and a terrible connection. Get it together!

  • Rtwestcoast Rt (@Rtwestcoast) reported

    @FidoSolutions @Fidomobile Total Bullshit, Pain, harassment & unprofessional approach by FIDO. A genuine customer to be labelled fraud without any information,due diligence & locking out of online account services. Need a call back asap & instant resolution. Made it impossible to contact CC which sucks.

  • joeypohie ٩( ᐛ )و (@joeypohie) reported

    did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?