Fido Outage Report in Québec, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Québec, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (42%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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AJ Loreto
(@AJLoreto) reported
3 days without Fido internet in the mornings, what is going on??? No messages, no answers, simply an "outage" that is now looking like it has been planned, How about a warning to your customers??? @Fidomobile @FidoSolutions
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reese’s pieces
(@reesebunnyy) reported
why is @Fidomobile so slow tonight 😩
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Steve Ritchie
(@sritchietoronto) reported
@Fidomobile why don’t you support Apple Watch cellular?
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rr.
(@iamdieroiramor) reported
@Fidomobile Removing access to agents over the phone is cost effective. However, your online chat option needs to be more robust. I’m having a horrible experience trying to get an unused charge removed from my bill. #Fido #Rogers
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SAM (BritIndCan71)
(@britcan71) reported
Canadian Twitter peeps, can you recommend me cell plan carriers besides #Fido @Fidomobile Looks like after a loyal 18 years I’m no longer a valued customer according to two of your customer reps..
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Karam Saini
(@KaramSa66846243) reported
@FidoSolutions @Fidomobile poor network never meet my expectations. Customer service and technical support was helpless
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Eve Cable
(@evecable) reported
currently on hour nine of customer support from @Fidomobile and my 10th customer service agent who has no clue what is wrong w my account but cannot do anything to fix it for me and get my money back 😝😝😝😝😝😝😝 hour NINE !!!!!!!! 😭😝😭😝😭
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Kelvin Claveria ⚡️
(@kcclaveria) reported
@MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.
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Cam
(@kaptincam) reported
@Fidomobile If you call their CS line, you cycle through the menus, only to have them direct you towards a text service putting you in que. It would be great if you got to talk to someone, and not trying to message back and forth via text.