Fido

Fido Outage Report in Paris, Ontario

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Paris, Ontario 05/09/2025 01:30

May 09: Problems at Fido

Fido is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (42%)

    Internet (42%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

  • domserra1 dominic serra (@domserra1) reported from Brantford, Ontario

    @Fidomobile y’all sus, get my gf’s service back pls 😡

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • WINDOWSILLSTAN brittany (@WINDOWSILLSTAN) reported

    I would avoid using @Fidomobile @FidoSolutions like the plague, $700 in long distance fees and no one is willing to actually help, just the same prewritten message. Disconnecting my services ASAP.

  • UFIIT1 Crazy world (@UFIIT1) reported

    @Fidomobile when I travel. Please check your records and you will see how many times I called your support or customer service lines in the last 6-7months. I often was placed on hold for sometimes over an hour. Please check. It was a 519.....number. How are you charging me for ca

  • craighaney Craig Haney (@craighaney) reported

    Hey @Fidomobile, my daughter got exactly 18 (!!) spam calls today. This lack of security and customer service is unacceptable. Fix it or both of us are gone!

  • kaurporate gagan (@kaurporate) reported

    @FidoSolutions @Fidomobile I'm sad. You treat new customers better than existing ones of 15+ years! Why can you not offer me a loyalty plan?

  • DFYdigital_ Diana Yaz (@DFYdigital_) reported

    @Fidomobile hi! Been on hold twice and the we were disconnected before o had time to speak to customer service. Can someone take my call pls? I’m on hold #3.

  • GURINDERDEV GURINDER GHOTRA (@GURINDERDEV) reported

    @Fidomobile Hi I bought a Pixel 4 XL from you. Need help with the device as it would restart multiple times. Please advise who to contact in Fido for the same. Thank you.

  • christinekasnak christine kasnakian (@christinekasnak) reported

    @Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.

  • iamanjain2471 Aman Jain (@iamanjain2471) reported

    @Fidomobile Hey, please don't ask us, are you happy with our services? because you guys don't know how to treat your loyal customers.

  • roonie742 Roonie ♥️ (@roonie742) reported

    @Fidomobile I waited on hold for 2 hours today, only to be hung up on after trying to find a solution to the problem we've been having, which was caused by an employee not doing their job properly prior to today. I was beyond fed up, what has happened to your company lately?

  • RanjithsHandle ranjith (@RanjithsHandle) reported

    @Fidomobile Hi, How soon after activation can i cancel my internet account without charges?