Fido outages and service status in Stoneham, Quebec

Problems in the last 24 hours in Stoneham, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoneham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Stoneham, Quebec

Latest outage, problems and issue reports in Stoneham and nearby locations:

• 
  Daniel Sylvain (@DJ_dan200) reported 34 minutes ago from Québec, Quebec

  Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kv N (@KvEncela) reported 6 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Masih (@masihhaha) reported 6 minutes ago

  @Fidomobile, I wish you, your AI garbage rep, and your whole system burn in hell. You pieces of shits, and your garbage support service are not good for nothing. I genuinely only wish the worst for you.

• 
  Jo (@Jo39908254) reported 6 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  Jantz (@jantz1) reported 11 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  cpslifestream (@cpslifestream) reported 14 minutes ago

  @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?

• 
  🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reported 19 minutes ago

  Man @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!

• 
  Shrikant Gupta (@Shrikan15918909) reported 19 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Jasmeet Walia (@JasmeetWalia10) reported 23 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Kismet Book Club (@KismetBookClub) reported 24 minutes ago

  @Fidomobile FIDO MOBILE ALERT!! Fido has switched 100% AI assistants. Mine cannot understand or help me. A human can call me back next week!!! My phone is cut off for no payment even tho it is automatic debit and i have money in my account. FIDO i have no phone service and i am HAPPY TO PAY! ALERT ALERT ALERT FIDO NO LONGER HAS HUMANS AVAILABLE FOR INCOMING CUSTOMER SERVICE CALLS Today is THURSDAY and a human can call next week!!!!!

• 
  Pete (@floofydoofbkup) reported 26 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this