Fido service status in Stoneham, Quebec

Problems in the last 24 hours in Stoneham, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoneham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

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Fido Issues Reports Near Stoneham, Quebec

Latest outage, problems and issue reports in Stoneham and nearby locations:

• 
  Daniel Sylvain (@DJ_dan200) reported 60 minutes ago from Québec, Quebec

  Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  April (@Apestersplace) reported 3 minutes ago

  @Fidomobile Now the return process is bad. Great. #thanksfornothing

• 
  Melissa G (@meli1432) reported 5 minutes ago

  @Fidomobile I got an email for winback over a week ago. Have been waiting for a call. I contacted Fido normal customer service number to find out the offer they don’t have anything. How do I get the correct team to call me to find out the offer?

• 
  🇨🇦 Marc 🇺🇲 (@Marcus1967) reported 12 minutes ago

  @Fidomobile So Fido promised me that the nonstop telemarketing calls would stop. 4 times a day, everyday. Was promised that it would stop and that Fido would call me resolve the issue. That was yesterday. Today? Two more telemarketing calls and nothing from Fido to resolve it. Liars.

• 
  jc (@JMCInformation) reported 17 minutes ago

  @Fidomobile new customer. Why can't I access my billing? Keeps saying site is down. #Fido

• 
  hamna (@hamnashamikebab) reported 17 minutes ago

  @Fidomobile lovely can u fix my wifi now

• 
  PEI Bound (@SteveNovak1977) reported 23 minutes ago

  @Fidomobile @cbcmarketplace Why doesn't Fido take it's customers complaints seriously. I attempted to contact technical support for two days and keep getting cut off. Nobody does anything to help me. I'm stuck in quarantine with a phone that doesn't work, why don't you care?

• 
  Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported 26 minutes ago

  I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.

• 
  PEI Bound (@SteveNovak1977) reported 30 minutes ago

  @Fidomobile That's the opposite of what every other Fido employee has done for me. I'm not looking for a solution anymore, this is about letting others know how you treat customers.

• 
  Divya Huria (@DivyaHuria) reported 31 minutes ago

  @Fidomobile you have such a poor service and customer support.Its been a week I am calling everyday to see issue with my internet.Before having the plan with you,I asked about coverage and I was confirmed for proper coverage.

• 
  Ada (@Ada77881950) reported 33 minutes ago

  Swear down, @Fidomobile is the worst. D worst reps and worst services. Making me suffer for your own mistakes. I'm done. Honestly