Fido

Fido Outage Report in Stoneham, Capitale-Nationale, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stoneham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoneham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stoneham, Capitale-Nationale, Québec 11/28/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Stoneham, Québec

Latest outage, problems and issue reports in Stoneham and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CoryCocaine ******* Cory (@CoryCocaine) reported

    @Fidomobile @FidoSolutions glad after waiting 20 minutes for a call back - rather waiting in chat, the agent disconnects the convo without saying anything. Great pivot support wise. Went from being able to contact a person on the phone to chat centres and bots. Terrible

  • ankursharma1602 Ankur Sharma (@ankursharma1602) reported

    @Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?

  • risai04 Risai (@risai04) reported

    @Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile #takeresponsibility #worstcustomerexperience I am still waiting for the case to be resolved that has been ongoing for more than a month. Last month your team told me that the issue is resolved yet I got an incorrect bill this month, and I am chasing you guys again

  • krusinckas Anthony Krusinckas (@krusinckas) reported

    @Fidomobile 1/2 my wife recently did an upgrade for a new. She did it through the #fido app and mistakenly did it on my number. I had already gotten a phone. Now #Fido thinks I upgraded again. I've informed them of the mistake but no luck. No customer service period. #Bigtelecom

  • mellybelle57 Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦 (@mellybelle57) reported

    @Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service

  • AhmedMatti1 Ahmed Matti (@AhmedMatti1) reported

    @Fidomobile My data isn’t working are services down?

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile you have the worst customer service I have interacted it. Worst company to deal with. I have been chasing you guys for past one month to fix a issue that you are responsible for. Your fraud team doesn’t get back. Your customer agents don’t know what to do #fido

  • xsonarisx xsx (@xsonarisx) reported

    Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side- this time during a power outage!

  • madanksuwal Madan K Suwal (@madanksuwal) reported

    @Fidomobile is it only me feeling poor network quality and reduced internet speed since the last few days?