Fido

Fido Outage Report in Stoneham, Capitale-Nationale, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stoneham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoneham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stoneham, Capitale-Nationale, Québec 11/27/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

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Fido Issues Reports Near Stoneham, Québec

Latest outage, problems and issue reports in Stoneham and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • 20nims Peace (@20nims) reported

    @Fidomobile - I can’t believe that your customer service team is so buzy that it takes them almost 12 hours for chat support ?? #WhatAShame

  • Lance_A_Lot_Sir William (@Lance_A_Lot_Sir) reported

    @Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.

  • rav_tastic Ravneet Gill (@rav_tastic) reported

    @Fidomobile having a hell of a time trying to reach your customer service.. Who has time to be on hold for 60+ minutes?! 🙈 Please implement a call-back service!

  • DIDARSI23648290 DIDAR SINGH (@DIDARSI23648290) reported

    @Fidomobile it is pathetic service of Fido. I had technical issue from the last to day to make international call. I called to the service customer regarding after putting on me hold for hours they disconnected my call. it is very bad. It is not professionalism with customer.

  • 40Samchen sammy (@40Samchen) reported

    @Fidomobile WORSE Fido service experience EVER, home Internet been cutoff for 2 days already and problem still not solved YET. None of the customer service agent can provide me any help or solutions at all and keep transfer me to different departments, which is 6+ hr wait time.

  • vasiliahara_ Vaso (@vasiliahara_) reported

    Absolutely disgusted and appalled with @Fidomobile 's "customer service". Do yourself a favour and sign up with LITERALLY any other provider.

  • xena_and_gabby PMac 🏳️‍🌈 (@xena_and_gabby) reported

    @Fidomobile Your Automatic customer service is horrible and waiting 2 hours for someone to pick up a phone or FORTY minutes for someone to answer a chat is ridiculous. Poor customer service. Finally got things wrapped up - but took waaaay too much of my time. D-

  • DangerOnAir Danger On Air (@DangerOnAir) reported

    @SoniaSAslam Every single day. 3 today alone. Wondering why I even pay for cell service at this point. @Fidomobile

  • christinekasnak christine kasnakian (@christinekasnak) reported

    @Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.

  • meekahmarie Meekah (@meekahmarie) reported

    @Fidomobile any update on your network outage in #Sault? This has been since yesterday. Btw.. you cx line hangs up when you finally get through also.