Fido

Fido Outage Report in Stoneham, Capitale-Nationale, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stoneham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoneham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stoneham, Capitale-Nationale, Québec 12/06/2025 23:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Stoneham, Québec

Latest outage, problems and issue reports in Stoneham and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dilipjadeja25 Dilip Jadeja (@dilipjadeja25) reported

    @Fidomobile is making my life worse. Can’t even speak to customer representatives

  • MrsC72 Assiduous (@MrsC72) reported

    @Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Horrible company Bad communication Can't get assistance without an appointment Then Non Specialist poor language. Skills and doesn't know what he is doing I just want to pay off phone and check billing This is not a professional company Perhaps CRTC can help me

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.

  • Doucet3 Cody Doucet (@Doucet3) reported

    @Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile How can you treat your customers so badly I can't believe this Been a client over 25 yrs

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile Now, if calls didn't take an hour to complete it wouldn't be an issue. But calling you guys for anything takes about an hour. It sucks.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Horrible company Just paid over phone wrong amount was deducted Now have to make an appointment to resolve this error Already had to make an appointment to do this Amateur company

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile i need help to address a concern. Your chatbot is not helpful