Fido

Fido Outage Report in Saint-Augustin-de-Desmaures, Capitale-Nationale, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Augustin-de-Desmaures, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Augustin-de-Desmaures and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint-Augustin-de-Desmaures, Capitale-Nationale, Québec 12/06/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports Near Saint-Augustin-de-Desmaures, Québec

Latest outage, problems and issue reports in Saint-Augustin-de-Desmaures and nearby locations:

  • DJ_dan200 Daniel Sylvain (@DJ_dan200) reported from Québec, Québec

    Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • oncarruthers Anna C (@oncarruthers) reported

    .@Fidomobile I’ve been on the phone for 2 hrs trying to fix my bill and get my correct credits. Help!

  • Qasimrz Qasim (@Qasimrz) reported

    @Fidomobile @FidoSolutions worst customer service

  • TeamJonasMars not here (@TeamJonasMars) reported

    @Fidomobile literally DON'T GET FIDO IN YOUR LIFE. They charge you 150 dollars of international roaming when you didn't even use the service. Furthermore they have held my 150 deposit for more than a year when I ALWAYS payed on time.

  • Rickycranium69 Richard Cranium (@Rickycranium69) reported

    @FidoSolutions @Fidomobile i just reset my modem for the SIXTH time this morning. this problem has been ongoing since day one. 3 technicians you have sent. 3 technicians have told me that my problem was solved after fiddling around with some cables for a few minutes.

  • UnidentifiedJC Jon... 🤔 (@UnidentifiedJC) reported

    @Fidomobile beyond disappointed in your service lately… I’ve reached out to Fido 3 times In the past week to activate a service… how hard is it to make a SIM card available? Paying customer for years

  • parth_mehta_98 Mehta Parth (@parth_mehta_98) reported

    @Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement

  • Swaran47 Swarandeep Singh (@Swaran47) reported

    @FidoSolutions @Fidomobile Such a pathetic service they have. I have been waiting for my home internet modem since November haven't received it yet. And when ever try to reach them they just keep transferring to other departments and i end up waiting for hours.

  • nikitadadlani Nikita Dadlani (@nikitadadlani) reported

    @Fidomobile I bought a mobile and ported to Fido on Dec 27. The phone did not show up until today on my account (I've following up every other day on calls). Now I got an email that it's added but it doesn't have the boxing day deal, neither does it reflect the downpayment. HELP!

  • seetsirbas Christos Tsirbas (@seetsirbas) reported

    @FidoSolutions @fidomobile @fidosolutions email invoices are not itemized. To retrieve/archive an itemized invoice requires several steps. If you provided itemized invoices to begin with, this would not be a problem. This is poor customer service and asking $15 per PDF compounds it.

  • mohitsamant Mohit Samant (@mohitsamant) reported

    @Fidomobile Can you provide an update on the outage connected to case C172974887? I'm located in Mississauga, L5R 4E7 and I was told by the chat representative the outrage should be fixed soon.