Fido Outage Report in Saint-Augustin-de-Desmaures, Capitale-Nationale, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in Saint-Augustin-de-Desmaures, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Augustin-de-Desmaures and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports Near Saint-Augustin-de-Desmaures, Québec
Latest outage, problems and issue reports in Saint-Augustin-de-Desmaures and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Tipaldos
(@kellergraham) reported
My @Fidomobile suddenly displayed No Sim Card Installed. After a hard reboot, network now shows @RogersHelps ?!
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Colin Bain
(@cocobiskits) reported
@Fidomobile using roaming in US. Calls do not go through to US or Can. Tried in Texas FL and NC. Did all on help. So frustrating
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Amitabha
(@amitabh2014) reported
@Fidomobile is such an unprofessional company that despite the fact a Case No. was created by them, they don't provide an update, no communication and customer service is totally useless. I guess the culture comes from @Rogers; we all know @RogersHelps when Canada was shut down
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xsx
(@xsonarisx) reported
@Fidomobile Has some of the worst customer service ever- 1st I said it wasn't coincidence that my data stopped working as soon as the power outage happened. Then after swapping devices and proving its not any phones its their network- they still wanted me to call tech support...
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Michele Touchette
(@MTWestCoast) reported
@Fidomobile your "new callback feature" does not work. I tried 5 times and never got a text with a link. It is impossible to get in touch with an agent. This is completely and utterly unacceptable.
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Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦
(@mellybelle57) reported
@Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service
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rimit parekh
(@rimitparekh) reported
@Fidomobile Worst customer service and they over charged me for no fault of mine I had 40 dollar plan with 10gb data and 1000 international calling On aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 min went away
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Anthony Krusinckas
(@krusinckas) reported
@Fidomobile 1/2 my wife recently did an upgrade for a new. She did it through the #fido app and mistakenly did it on my number. I had already gotten a phone. Now #Fido thinks I upgraded again. I've informed them of the mistake but no luck. No customer service period. #Bigtelecom
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Anthony Krusinckas
(@krusinckas) reported
@FidoSolutions @Fidomobile I just want others to be aware of their poor customer service and lack of understanding. My other children were going to get phones for their lines. No chance now! Guess it's just best to take my business elsewhere. #bigtelecom #crtc
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Fit Latina🇧🇷
(@fitlatina_) reported
@Fidomobile why do you keep suspending my partner’s account? He has called customer service multiple times, they said they have fixed it but he again he cannot log into the app because it’s been suspended. For what ?!