Fido Outage Report in Saint-Augustin-de-Desmaures, Capitale-Nationale, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Augustin-de-Desmaures, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Augustin-de-Desmaures and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (51%)
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Internet (33%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Saint-Augustin-de-Desmaures, Québec
Latest outage, problems and issue reports in Saint-Augustin-de-Desmaures and nearby locations:
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Daniel Sylvain
(@DJ_dan200) reported
from
Québec, Québec
Bonjour @Fidomobile, je suis resté un client fidèle depuis plusieurs années. Mais en ce qui me concerne, votre service à la clientèle a atteint le fond du baril il y a quelques minutes. Pourtant, votre désir de regagner la confiance de vos clients semblait si sincère.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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CircularLogic
(@CircularLogic89) reported
@HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.
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CircularLogic
(@CircularLogic89) reported
@HocKeysidhu @Fidomobile That 2-3 billing cycles is only after the verified the referral. Are you aware there are stipulations with the program? For example, if the referer had not been a customer for 30 days, they wouldn't be eligible to refer.
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thilakam rachuri
(@Tr_1815) reported
@Fidomobile @FidoSolutions @AboutRogers Recently I received a phone bill of three times than the plan I choose. After the communication with Customer service I came to know that I have been charged for making calls to airlines (toll free number).How can you charge for toll free?
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John Wick
(@thetamoonshots) reported
@Fidomobile Your customer service is just awful. Your phone number sends me a text to then do chat on line with ai bot then FINALLY gives me live chat but still no ability to talk to someone!!!!???? ARE YOU INSANE????? I'm dumping FIDO immediately after paying off my phone.
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Enliven Refinishing
(@EnlivenYEG) reported
@Fidomobile I got a faulty fido phone 2 weeks ago. Fido says its a software issue, go to Samsung. Samsung says its a network issue, go to Fido. Try to buy a whole new phone. Can't. Have to wait 30 days. How do i get a working phone?! Endless loop of people who don't want to help
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Azad
(@Azad63356444) reported
@Fidomobile we are canceling are service after worst Customer care experience...Dorks working as agents.
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CircularLogic
(@CircularLogic89) reported
@Tr_1815 @Fidomobile Some 1-800 numbers are only free of long-distance charges in specific regions. All depends on from where the businesses choose to accept the charges. For example, some 1-800 numbers are only 'free' if called from within US. Also should note that with mobiles service,...
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Karen Verbeek
(@karencwv) reported
@craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!
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🏑
(@HocKeysidhu) reported
Furthermore, if the customer returns back to Fido, they will charge the same connection fee they already charged. Why does a customer have to pay connection fees multiple times for the same operator? Why @Fidomobile is not doing a fare #telecom business ?? #rogersoutage
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.