Fido

Fido Outage Report in Fergus, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fergus, Ontario 01/14/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Fergus, Ontario

Latest outage, problems and issue reports in Fergus and nearby locations:

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Cdst279943 Cdst (@Cdst279943) reported

    @Fidomobile I have been trying to contact fido for a long time. I lost my phone for over a month and I need to cancel my plan but I cannot contact you guys. Can u guys please help me out

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

  • ThiaBaybee Aѕнα (@ThiaBaybee) reported

    @Fidomobile This is not much of a solution since I have to go through the tedious process of scheduling another call only for this to probably happen yet again. Perhaps suggest to your superiors that it would be great if customers could get help from humans if they needed to speak to someone

  • Deehmon Another Reaction Channel (@Deehmon) reported

    @Fidomobile so we can talk to someone 4 days after we call? Cant talk to anyone when we call like we used to? And then they add 5$ to my plan because the service is better???? 🤡 just tell me you want me to leave.

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I hate to shatter your confidence because I got a heads up via text this morning and the scheduled 9am call never happened. To bad because technically Fido mobile has been quite reliable and customer service USED TO BE adequate, which it clearly no longer is.

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile we have been trying for several days to cancel our contract with Fido Mobility. We cannot connect with an agent and we can not cancel in store. They will not call us back when we schedule a time. Roger's even hung up on us! Anyone have any suggestions?

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult

  • 3Sawyer Peyton Sawyer (@3Sawyer) reported

    @Fidomobile you raised my bill $3 a month and you told me it was to provide better service. Since you raised my bill: 1. My data service has been slow and constantly being switched to 4G which can't even load a Google search. 1/3