Fido outages and service status in Lansdowne, Ontario

Problems in the last 24 hours in Lansdowne, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lansdowne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Lansdowne, Ontario

Latest outage, problems and issue reports in Lansdowne and nearby locations:

• 
  bigbadcliff (@bigbadcliff) reported 44 minutes ago from Gananoque, Ontario

  How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leanne Schira (@lschira) reported 6 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Lino's Version (@LinosVersion) reported 14 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Evan (@evanoftheyukon) reported 23 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  Ronalda Jones (@RonaldaMJones) reported 25 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

• 
  Blair (@blairs1) reported 26 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  Philomena Gunk (@macaghalla) reported 27 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Evan (@evanoftheyukon) reported 27 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 30 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Vince Ltd. (@Vince_Ltd) reported 31 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Lilly Fleur (@KayLillyFleur) reported 35 minutes ago

  @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???