Fido outages and service status in Lansdowne, Ontario

Problems in the last 24 hours in Lansdowne, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lansdowne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Lansdowne, Ontario

Latest outage, problems and issue reports in Lansdowne and nearby locations:

• 
  bigbadcliff (@bigbadcliff) reported 8 minutes ago from Gananoque, Ontario

  How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arosha liny (@shalini_aro) reported 1 minute ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  Evan (@evanoftheyukon) reported 3 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  Deep (@djdeeep) reported 4 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  F Gabani (@gabani36) reported 5 minutes ago

  @FidoSolutions @Fidomobile My phone line was cancelled without notifying me of the consequences and now the support team is not able to solve the issue.

• 
  Oma (@Oma2414) reported 6 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  Howard Bailey (@howardruns) reported 6 minutes ago

  @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 8 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  Allan Tham (@Allant92) reported 11 minutes ago

  Horrible customer service from @Fidomobile . After being with them for over 15 years plus they increased my price and when I called to ask they tried a bandaid fix. Guess this is their way of saying they don't value me as a customer. 🤬 Time to shop around to other providers!

• 
  Leanne Schira (@lschira) reported 16 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Chelle (@traaashpanda) reported 17 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.