Fido outages and service status in Lansdowne, Ontario

Problems in the last 24 hours in Lansdowne, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lansdowne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Lansdowne, Ontario

Latest outage, problems and issue reports in Lansdowne and nearby locations:

• 
  bigbadcliff (@bigbadcliff) reported 9 minutes ago from Gananoque, Ontario

  How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nojan Emd (@EmdNojan306) reported 4 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Jasmeet Walia (@JasmeetWalia10) reported 10 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Sharissa D (@RiskyTeacher) reported 12 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  B-rantone (@_Brantone) reported 12 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Vaibhav Panwar (@2vpvp) reported 12 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  Smitty’s Stake House (@SmittyStakez) reported 14 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Royal Caribbean Terrier 👑 (@eranxah) reported 17 minutes ago

  @JollySweets @Fidomobile @VirginPlus It's ridiculous. The explanation is hilarious "in order to improve our service offering, we're charging you 5 bucks. Thanks for being a longtime customer!".

• 
  Aephraim Steinberg (@QuantumAephraim) reported 21 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  Dan McGrath (@dannymcgrathy) reported 26 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  Jolene (@JollySweets) reported 29 minutes ago

  @eranxah @Fidomobile @VirginPlus and that long time customer bit, that's what makes me mad. They should really be offering you a loyalty deal than bumping up the price