Fido Outage Report in Arkona, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Arkona, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Arkona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (30%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Moving2Canada101
(@Moving2Canada10) reported
@Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work
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a good ol Canadian girl
(@Veronic2121) reported
@Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.
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arcanadian_23
(@rohancnaidu) reported
But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way
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jer clarke 🌿 𝓉𝒽𝑒𝓎
(@jerclarke) reported
Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃
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Analog Fog
(@theanalogfog) reported
@FidoSolutions @Fidomobile is there a service outage or something? I can’t seem to make calls but can receive them.
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a good ol Canadian girl
(@Veronic2121) reported
@Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.
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GhostRiverDarkling
(@DarklingGhost) reported
@Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡
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Roland
(@Roland73619763) reported
@FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******
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Shawn Nicholson
(@shnicholson) reported
Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).
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Juicec111
(@Juicec111) reported
@Fidomobile is your call back feature down? I got a text for ASKJACK but the link just takes me to your support page. how do I schedule a call back and speak with a human?