Fido outages and service status in Burgessville, Ontario

Problems in the last 24 hours in Burgessville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burgessville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Burgessville, Ontario

Latest outage, problems and issue reports in Burgessville and nearby locations:

• 
  Zach Burke (@zachburke5075) reported 4 minutes ago from Norwich, Ontario

  @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

• 
  Zach Burke (@zachburke5075) reported 38 minutes ago from Norwich, Ontario

  @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sree (@sreebuildss) reported 9 minutes ago

  @Fidomobile My case was closed without any explanation on 2g use. C214095741 Waited 2 hours on call 4 transfers and no resolution.

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 13 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  Masih (@masihhaha) reported 14 minutes ago

  @Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers

• 
  Vince Ltd. (@Vince_Ltd) reported 16 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Harmanpreet Kaur (@amberjagra) reported 20 minutes ago

  @Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!

• 
  PeeDee (@dejiadefila) reported 20 minutes ago

  @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

• 
  Pete (@floofydoofbkup) reported 22 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Joe Cicoria (@Ammazzato) reported 23 minutes ago

  @Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.

• 
  Kevin (@Kevin55515892) reported 23 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  SM (@Sabisweet_s) reported 25 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.