Fido Outage Report in Thamesford, Oxford County, Ontario

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thamesford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Thamesford, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	9 days ago
London	Internet	20 days ago
London	Wi-fi	22 days ago
London	E-mail	1 month ago
London	Wi-fi	3 months ago
London	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

• 
  A missmaff (@alexanissimoff) reported 1 minute ago from London, Ontario

  @Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though

• 
  Pcofwork (@pcofwork) reported 5 minutes ago from London, Ontario

  If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

• 
  Saleh Hussein (@engrsaleh) reported 14 minutes ago from London, Ontario

  @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

• 
  Pcofwork (@pcofwork) reported 19 minutes ago from London, Ontario

  @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

• 
  Jeremy McCall (@jmccall54) reported 22 minutes ago from London, Ontario

  @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

• 
  Pcofwork (@pcofwork) reported 24 minutes ago from London, Ontario

  @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

• 
  Avin Jayasuriya (@jayasuirya) reported 32 minutes ago from London, Ontario

  @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Heather Kirk, PhD (@madamekirk) reported 44 minutes ago from London, Ontario

  Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

• 
  Tim Hodges (@BigTimHodges) reported 52 minutes ago from London, Ontario

  Fido home Internet down for the second time this week. :-(

• 
  Malcolm Richards (@Malcolm91299043) reported 57 minutes ago from London, Ontario

  We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Bartok (@SarahBartok) reported 4 minutes ago

  @JeffTeravainen @Fidomobile @Bell They’re allllll terrible. So sorry you’re going thru this. Talk about frustrating.

• 
  •‿• (@guptamitali21) reported 5 minutes ago

  Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.

• 
  spectator (@spectat09080711) reported 7 minutes ago

  @Fidomobile When comes to service, this company is proving worst by every passing day. 193 +Tax over charged, when service reps confirm with you on phone that they have policy to put hold the moment you are close to overcharge. #shameonfido #worsttelecom

• 
  akshat marya (@akshatmarya) reported 9 minutes ago

  @Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help

• 
  Anil Kochar (@AnilKoc40538015) reported 9 minutes ago

  @Fidomobile Network is down at Fido kiosk at Costco Heartland since this morning, big time inconvenience for Fido customers ! Can we get an update on what exactly is happening ?

• 
  Prabu (@Prabu28645569) reported 11 minutes ago

  @FidoSolutions @Fidomobile Also I don’t want to resolution provided through DM and I can’t wait any more. Are you guys going to credit the refund or let anyone know the legal ways to escalate your company and I am ready to take this matter to court.

• 
  Benjamin Banansos (@banansos) reported 15 minutes ago

  @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

• 
  Suken Shah (@smartyinn) reported 16 minutes ago

  @Fidomobile @FidoSolutions thank you so much for not being appreciative for being a loyal customer.

• 
  NicoleR (@nanissar) reported 20 minutes ago

  @Fidomobile Dear Fido. I'm not a customer of yours. I keep getting text messages regarding payments made to a mobile account. How can we make it stop?

• 
  Renata Maciel (@RenataMacielsi5) reported 22 minutes ago

  @Fidomobile my account was suspended sooner than what I requested. How can I solve this issue? It doesn't allow me to contact the company.