Fido

Fido Outage Report in Thamesford, Oxford County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thamesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thamesford, Oxford County, Ontario 07/08/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Thamesford, Oxford County, Ontario

The most recent Fido outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

  • alexanissimoff A missmaff (@alexanissimoff) reported from London, Ontario

    @Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile how do we make this complaint more official? this support model is unacceptable in any line of business. how do we make sure that this reaches the decision maker of Fido?

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile this is a completely unethical support model. call back can be provided as an option but shouldn’t be forced to the customers.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile are you a real human or a Bot with no real intelligence to understand customer requests? the whole complaint itself was about the struggle to reach the customer support.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile then? what’s the solution? are we gonna get the usual customer support?

  • act4sp Act IV (@act4sp) reported

    @Fidomobile why do you force people to switch to 5G for home phone service ‘at no additional cost’, then proceed to charge $85 for the change and hang up automatically when customers call support due to ‘high call volumes’?

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - No budget for customer support? Only IVR and if you need to talk to specialist, call back appointment only after 2 days. And for any reason if you miss that call, schedule another again after 2 days? #fidosucks

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported

    @Fidomobile I've been trying to hahahaha! The stupid phone menu won't lemme talk to a human

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile So is anyone going to help out?

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @shwetamenon20 @988Canada @Fidomobile How did you finally get it canceled? We are having the same issue. Any advice would be awesome.