Fido outages and service status in Thamesford, Ontario

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thamesford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thamesford, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Phone	27 days ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Wi-fi	2 months ago
London	E-mail	3 months ago
London	Wi-fi	5 months ago

Community Discussion

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Fido Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

• 
  Pcofwork (@pcofwork) reported 2 minutes ago from London, Ontario

  @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

• 
  Avin Jayasuriya (@jayasuirya) reported 2 minutes ago from London, Ontario

  @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Heather Kirk, PhD (@madamekirk) reported 3 minutes ago from London, Ontario

  Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

• 
  Saleh Hussein (@engrsaleh) reported 9 minutes ago from London, Ontario

  @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

• 
  Jeremy McCall (@jmccall54) reported 13 minutes ago from London, Ontario

  @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

• 
  Tim Hodges (@BigTimHodges) reported 34 minutes ago from London, Ontario

  Fido home Internet down for the second time this week. :-(

• 
  A missmaff (@alexanissimoff) reported 34 minutes ago from London, Ontario

  @Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though

• 
  Pcofwork (@pcofwork) reported 35 minutes ago from London, Ontario

  If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

• 
  Pcofwork (@pcofwork) reported 40 minutes ago from London, Ontario

  @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

• 
  Malcolm Richards (@Malcolm91299043) reported 49 minutes ago from London, Ontario

  We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LallyA (@LallyAd) reported 8 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  Vince Ltd. (@Vince_Ltd) reported 10 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Shrikant Gupta (@Shrikan15918909) reported 10 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  SM (@Sabisweet_s) reported 12 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Nicole (@GreencitygalTO) reported 13 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  ☆JAYBAAY☆ (@prozacangel) reported 15 minutes ago

  @Fidomobile worst ******* service I’ve never had

• 
  Smitty’s Stake House (@SmittyStakez) reported 17 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Nojan Emd (@EmdNojan306) reported 17 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Lori (@LoriinDurham) reported 22 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Rizwan Mohamed (@riz_mohamed) reported 23 minutes ago

  @FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService