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Fido

Fido Outage Report in Thamesford, Oxford County, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thamesford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Thamesford, Ontario

The most recent Fido outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 10 days ago
London Internet 21 days ago
London Wi-fi 23 days ago
London E-mail 1 month ago
London Wi-fi 3 months ago
London Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

  • jayasuirya
    Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • BigTimHodges
    Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • pcofwork
    Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork
    Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • jmccall54
    Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork
    Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • engrsaleh
    Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jwoohoo
    Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • trisha_baptie
    Trisha Baptie (@trisha_baptie) reported

    @Fidomobile I needed a new phone couldn't figure out the plan, called in and talked to Abtin. You need to throw all your money at him and promote him to train all CSA. Phenomenal help and service, phenomenal!

  • DanielE07729416
    Daniel Evans (@DanielE07729416) reported

    Is Fido Mobile down right now? Getting really bad reception in normal areas. @Fidomobile

  • dsyedasad
    syedasad (@dsyedasad) reported

    @Fidomobile Im fido customer and need to send a private message. How can I do that?

  • ainafetsss
    S (@ainafetsss) reported

    Of course when I need to use one hour of free data @Fidomobile app is down for maintenance...thanks. 🙄

  • chesal_debbie
    Debbie Chesal (@chesal_debbie) reported

    @Fidomobile When are you coming out with 0$ phones. I pay a lot for my service and need a new phone.

  • its_paritosh
    paritosh tripathi (@its_paritosh) reported

    @Fidomobile - I have been charged wrongly for $425 in my account, I called multiple time in last one month and the issue is not resolved yet . You are the worst telecom service provider I had ever seen, stop robbing your customers.

  • KayEl_Naushera
    KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile "Unfortunately we cannot connect the number dialled" This is the message I get 50% of the times I try calling. Thats #ROGERS for you Canada's no.1 network. @JorgeFernandes...CTO. Rogers is a failure in BC.

  • Ishaan10805131
    Ishaan (@Ishaan10805131) reported

    @FidoSolutions @Fidomobile Hi, I had put my account on a temporary freeze from March to June. However, I would like to extend this freeze until July 7th at least as I am still stuck outside Canada. Kindly help me with this. #sos

  • siddhi36083590
    siddhi (@siddhi36083590) reported

    @Fidomobile i want to pay what i used so please adjust. The agent was extremely unhelpful and said talk to a manager.... the manager was probably the most horrible human i have spoken with in my entire life cont