Fido

Fido Outage Report in Thamesford, Oxford County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thamesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thamesford, Oxford County, Ontario 12/09/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thamesford, Oxford County, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • alexanissimoff A missmaff (@alexanissimoff) reported from London, Ontario

    @Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • lucyqian01121 lucyqian0112 (@lucyqian01121) reported

    @Fidomobile I would like to file a formal complaint with Fido management for their roaming charges. Basically the customers are charged for roaming at $15 per day regardless if they use this service. This is totally unacceptable.

  • iran_vancouver Free Iran Women Association - Vancouver (@iran_vancouver) reported

    @Fidomobile Thank you so much for your support. @Fidomobile , Iranians won’t forget this, #Mahsa_Amini , #Iranianwomen

  • NS2k11 Nite Shift (@NS2k11) reported

    @Fidomobile what's going on with your home Internet in Ajax (L1T 3B4) area? My work calls are dropping, pages are lagging, security camera is losing connection. Can you send a service truck out to check? I know @Rogers trucks are here - 5.65Mbps download speed. Is this a joke?

  • whistlerracer M Benoit (@whistlerracer) reported

    @RadioCanadaInfo @AndreaneWillia1 No problem with @Fidomobile and cheaper…

  • ItsRohanAnand Rohan Anand (@ItsRohanAnand) reported

    Getting scammed by @Fidomobile @FidoSolutions . Their YYZ kiosk is scamming new comers with discounted rates but hidden charges which only gets revealed when the bill is generated. And support is asking to deal with it on own and not helping. #scammedbyfido

  • amir_zadd Amir Zad (@amir_zadd) reported

    @Rogers @Fidomobile @chatrmobile Thanks for the support. Is there any limit like maximum time on that?

  • TheOnlyManny Verecund1 🇨🇦🇵🇹♻️🇺🇦 (@TheOnlyManny) reported

    @Fidomobile I'm not very happy with your customer service. I've been waiting on live chat logs for over 2 weeks now. What is going on over there? I'm trying to resolve an issue but agents keep saying they'll leave magical notes on my account that other agents never see apparently

  • SHReK_The_Jeep SHReK the Jeep🇨🇦 (@SHReK_The_Jeep) reported

    I've been a @Fidomobile customer for about 15 years, maybe more 🤔 and today I'm considering switching providers. A popup on their app offered me 30gb for $48 but when I went to accept it, it showed 30gb for $70. 😡 Fido specialist says "loyalty" offers vary ... What!?

  • karangarg87 Karan Garg (@karangarg87) reported

    @Fidomobile I had taken my number before I boarded from India so did not visit any store before taking number and wasn't informed in detail what the plan is, or to take care of this problem in advance. On compassionate grounds, request for your consideration of a rebate in my billing.

  • MortifExtol Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!