Fido outages and service status in Thamesford, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thamesford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thamesford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thamesford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thamesford, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 13 days ago |
|
London
|
Internet | 24 days ago |
|
London
|
Wi-fi | 26 days ago |
|
London
|
1 month ago | |
|
London
|
Wi-fi | 4 months ago |
|
London
|
Internet | 5 months ago |
Community Discussion
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Fido Issues Reports Near Thamesford, Ontario
Latest outage, problems and issue reports in Thamesford and nearby locations:
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Malcolm Richards (@Malcolm91299043) reported from London, OntarioWe pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Saleh Hussein (@engrsaleh) reported from London, Ontario@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Tim Hodges (@BigTimHodges) reported from London, OntarioFido home Internet down for the second time this week. :-(
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Jeremy McCall (@jmccall54) reported from London, Ontario@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Pcofwork (@pcofwork) reported from London, Ontario@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Pcofwork (@pcofwork) reported from London, Ontario@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Pcofwork (@pcofwork) reported from London, OntarioIf you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioIs anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Tam Brisibe (@GoodieTam) reported@FidoSolutions Oh yes, a lot happened and it is just sad to get such horrible treatment from @Fidomobile customer service.
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Fatima S (@S93Fatima) reportedOn top of that calling FIDO customer service is the WORST! Your supervisors are unbelievable rude and go against everything that the client was told when buying the phone and plan! Even though the plan breakup is written in the notes, FIDO supervisors refuse to agree! @Fidomobile
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Fatima S (@S93Fatima) reportedFIDO You are the WORST cellphone provider EVER! You cannot even treat your customers that have been with you for over a decade with loyalty! At first in order to get clients you say that you would be giving several discounts! But after a month all those discounts end! @Fidomobile
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Anmol Dhariwal (@anmoldhariwal1) reported@Fidomobile I just activated my sim yesterday and was on call with customer service and they informed me that my plan is 10 GB only. But the sales person who offered me this plan from Fido told me that plan is unlimited which is 10 GB full speed (you can check the call recording) #FraudFido
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Riaz Malik (@Riaz_Malik4) reported@Fidomobile Hey I am trying to get some help you guys aren’t that helpful at all. Customer service support sucks
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Anmol Dhariwal (@anmoldhariwal1) reported@Fidomobile MY WORST DECISION TO HAVE LISTENED TO THAT AGENT WHO FRAUDULENTLY SOLD ME THE PLAN And the customer service was no help at all... instead of understanding what i was going through on my very first day. They simply kept telling me that nothing can be done. #FraudFido
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CircularLogic (@CircularLogic89) reported@Kumayl18705359 @Fidomobile @FidoSolutions They don't have customer servivces via email. That could be why your request didn't go through
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JoshKorn (@JoshKorn) reportedThank you, @Fidomobile, for showing me just how much you value customer privacy. You gave my number to your own cold callers so they could try to find out who my ISP is. If you even think about doing that again, I'll take my business elsewhere, IN MINUTES FLAT.
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chantel (@chantelmegaffin) reported@canadaposthelps This is the second time I’ve had issues with returning a modem to @Fidomobile, and the package that I was sending has not been scanned. I shipped this item weeks ago and am now being charged by Fido for “not returning the modem”. Where is my package.....?
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JJ (@JJtheHoser) reportedLove getting an “exclusive offer” as a loyal customer of @Fidomobile and realizing the exclusive offer is no different than anyone can get. Canadian wireless stinks.