Fido

Fido Outage Report in Stevensville, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stevensville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stevensville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stevensville, Regional Municipality of Niagara, Ontario 01/26/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Stevensville, Ontario

Latest outage, problems and issue reports in Stevensville and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HemanIsHere HS (@HemanIsHere) reported

    Does @Fidomobile have any interest in correcting billing errors which their team caused or is CCTS my only option at this point? Spent 3 hours on the call with a super kind rep who agreed on the error but the support team won’t help!

  • gemz_oxo RadsN.🌙 (@gemz_oxo) reported

    @Fidomobile So not only are you guys going to add on unnecessary charges on my bill. You guys are going to have me on hold for 19mins just to hang up. Yea I’m ready to switch providers, cause I’ve had it!!

  • karrysmatic Karishma Sharma (@karrysmatic) reported

    I need to get in touch with @Fidomobile as soon as possible, the customer service number is not reachable . It’s urgent , can someone pls get back to me asap . Thanks !

  • Muskan49598586 Muskan (@Muskan49598586) reported

    @FidoSolutions I am not getting a solution. @Fidomobile you are charging me $24 for sending a whatsapp text and receiving a call from my child's school. Fair enough???? I requested the customer support to waive it and they said if it's just that little usage they will consider it to waive it.

  • WarrenFine Warren Fine (@WarrenFine) reported

    @Fidomobile Terrible customer service!!!! I have been hung up on twice by rude and unprofessional people. Trying to get the roaming charge removed from my account and call forwarding turned back on going on 3+ hours of dealing with TERRIBLE customer service.

  • LeKavish Kavish Nursimulu (@LeKavish) reported

    Hey @Fidomobile , way to dodge responsibility. No changes to my billing info but Fido can’t process my automated payment but laying blame on my bank with zero explanation or RCA. Yet the same card is working fine for Fido internet. 7hrs on call,no resolution! @Bell here I come!

  • Prasann94442116 Prasannakumar Loganathan (@Prasann94442116) reported

    @Fidomobile Hello Fido support team i am trying to reach customer service team for more than 4 hours. They are picking my call and informed to wait on the call to reach prepaid customer service team. I waited for more than 1 hour still no response. Is there any other way to reach

  • mariestellaa_ Marie ♡ (@mariestellaa_) reported

    Does anyone else with @Fidomobile have no service 🤔🤔🤔

  • imaeknem Mbappe Stan Account (@imaeknem) reported

    The way @Fidomobile comes through with these deals and upgrades. I’m never leaving! 🙏🏾

  • KweenLexiLyfe Lexi Lyfe (@KweenLexiLyfe) reported

    @Fidomobile I’m trying to call out and it keeps saying called failed us there a service issue?