Freedom Mobile Outage Report in Abbotsford, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

• IMPACTRealEstateGroup (@impactingRE) reported 27 minutes ago from Abbotsford, British Columbia

  @freedomsupport It just drops... Apparently no one had a chance to take a look at the ticket yet, so we keep waiting for a fix

• IMPACTRealEstateGroup (@impactingRE) reported 46 minutes ago from Abbotsford, British Columbia

  @FreedomMobile I'm standing here in a Canadian city of medium size and we are now going into day five of having limited to no service in the middle of the city. Standing outside of a building in an open grass field, Freedom is not able to deliver proper services over a week now

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Mala Moragain Mistress Of Chaos (@MalaMoragain) reported 6 minutes ago

  @AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.

• RHO (@TravelEatAwe) reported 8 minutes ago

  @freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport

• RHO (@TravelEatAwe) reported 9 minutes ago

  @freedomsupport I think that’s evident is that @freedomsupport and @FreedomMobile have extreme difficulty in handling the most BASIC of customer service needs. That’s what all potential customers need to know. Freedom Mobile —>> Excuses, not solutions. #CautionaryTale

• Affirmbroom (@Ramonefrancis) reported 12 minutes ago

  Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

• Peter Ehm 🇨🇦 🚀 (@PeterEhmAuthor) reported 16 minutes ago

  @EricaEhm @FreedomMobile Unfortunately, customer retention is a low priority for major mobile Carriers in Canada nowadays. Churn makes the bottom line sparkle for them. I simply wait until my current carrier messes up too badly to fix, then move on to a competitor. Repeat cycle every 2-3 years, sadly.

• David Hicks (@ALL_CAPS) reported 16 minutes ago

  @freedomsupport You rocking anything faster than 3G? Last time I tried your service (late 2017) it was like time travelling to 2008.

• Cynthia Piercy (@8thCyn) reported 21 minutes ago

  @EricaEhm @FreedomMobile Oh their central customer service is awful. Occasionally you get someone good in a store, but I don't go out that much anymore. Sorry you had that on top of everything else. Sounds like you've had a crappy day!

• General Foamhead (@Foamhead2) reported 22 minutes ago

  @CRTCeng Why are you allowing networks like @FreedomMobile to charge connection fees to customers who are already on the network? They are just switching devices and aren't being connected to a damn thing. This should be treated as fraud.

• al burton 🇨🇦 (@trucker_lovin) reported 27 minutes ago

  @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week

• Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 30 minutes ago

  @AnthonyLacavera @FreedomMobile Service sucks, will your coverage within Calgary improve?