Freedom Mobile outages and service status in Abbotsford, British Columbia

Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

• 
  IMPACTRealEstateGroup (@impactingRE) reported 38 minutes ago from Abbotsford, British Columbia

  @FreedomMobile I'm standing here in a Canadian city of medium size and we are now going into day five of having limited to no service in the middle of the city. Standing outside of a building in an open grass field, Freedom is not able to deliver proper services over a week now

• 
  IMPACTRealEstateGroup (@impactingRE) reported 44 minutes ago from Abbotsford, British Columbia

  @freedomsupport It just drops... Apparently no one had a chance to take a look at the ticket yet, so we keep waiting for a fix

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bikku (@bikku88) reported 3 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  Purna Kumal (@kumalpurna1) reported 5 minutes ago

  You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?

• 
  Testezlaf (@testezlaf) reported 6 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• 
  Javi Medina (@javiermedina15) reported 7 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Greg (@pcguy8088) reported 7 minutes ago

  @FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.

• 
  HolyShit (@SuperNovaLRD) reported 8 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Testezlaf (@testezlaf) reported 11 minutes ago

  @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

• 
  Sue Lovely Terrio (@LovelyTerrioS) reported 12 minutes ago

  @FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged

• 
  Yvonne Kushe (@kushemusic) reported 13 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Ryan Wilson (@RyanNW23) reported 13 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail