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Freedom Mobile

Freedom Mobile Outage Report in Alma, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alma, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • breakfrom_TO
    BRIDGE ℞ (@breakfrom_TO) reported

    @FreedomMobile I just want to change my plan why do I have to speak with an in chat agent to do this ?! Wtf !

  • Foamhead2
    General Foamhead (@Foamhead2) reported

    @FreedomMobile I'm returning my new phone tomorrow, unopened. Charging a "connection fee" when I am already a customer is outrageous. You aren't connected squat when I'm already on the network. The $2000+ and $90+ per month isn't enough? Time to find a new network.

  • AureliaCotta
    Aurelia Cotta (@AureliaCotta) reported

    @RogersHelps No point in lying about how I feel about the company — (I know you are just the social media person, certainly not your fault personally) It’s why I switched my cellphone from Rogers to @FreedomMobile Better or same service, way less money. Competition helps us all

  • HuxBear
    HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    @freedomsupport I already spoke with a customer service rep last night, after trying multiple credit cards & every mobile & desktop browser available and was told "You'll have to get a top-up code from the store, bye!" & I've been trying again today, since the store isn't an option.

  • CreatePerhaps
    Kyle - fully vaccinated (@CreatePerhaps) reported

    .@freedomsupport Hi! A friend has been receiving duplicate texts from me for months. Usually, it's not so bad and its once or twice, but today it's really bad. He sent screenshots so I know he isn't kidding around. I'm with freedom, he isn't. Can you help?

  • junezaria
    Laura Nerenberg 🎻 (@junezaria) reported

    @freedomsupport COURTESY?!?!? You tried to steal from me. It’s not a courtesy, it’s my money you agreed not to steal! You’ve lost me as a customer. 2/2

  • TroySpe13198082
    Troy Spencer (@TroySpe13198082) reported

    @FreedomMobile. Not the greatest mobile provider honestly customer service is terrible. If you go in the store they tell you different then by phone. Honestly didn't have my phone working for more then 3 days. Had to cancel still waiting on the money I sent them Honestly Terrible

  • HuxBear
    HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    It's ridiculous that I've been trying to top-up my cellphone account so I can, oh...I don't know...USE MY CELLPHONE for 2 days & your system STILL can't process credit cards. Being told "Oh, just go to the store & buy a top-up code. Bye!" is NOT a solution. @freedomsupport

  • ForbiddenSun215
    Brandon (@ForbiddenSun215) reported

    @FreedomMobile 's Customer service has been terrible. They just keep making everything hard on me and doing nothing to make any of the inconveniences they place on me right. Might be time to find a new carrier.

  • smiley37555
    laurie grant (@smiley37555) reported

    @AnthonyLacavera @FreedomMobile I'm a Freedom customer 😎