Freedom Mobile

Freedom Mobile Outage Report in Alma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Alma, Ontario 11/19/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport having trouble sending text messages to both other freedom customers and other providers.

  • ToeTagMan ToeTagMan (@ToeTagMan) reported

    @FreedomMobile In the passed few weeks I barely get any bars or signal on my phone. Freedom mobile is pretty much useless now. What's happening with @FreedomMobile ? #freedommobile

  • SatnamGrewal Satnam Grewal (@SatnamGrewal) reported

    Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.

  • Kinng_MG Malachi🤩 (@Kinng_MG) reported

    @FreedomMobile is this worst phone company in Canada

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    @freedomsupport I shouldn't still be going into roaming service within Burnaby/ SFU areas, especially since you've been under Shaw for a few years now. Service signal completely gets cut off when in high level apartments. I've been a customer since the beginning, and it's the same then and now.

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I want people to be aware about Freedoms poor customer care and expensive service.

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport Actually, going to the States for 5 days and getting a $230 charge is NOT AFFORDABLE. Other carriers charge $11/ day, that works out to $55 for 5 days vs $230. Don’t give me this Affordable BS. Then we get the rudest 2 agents. That is NOT striving for great customer service…

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both ends!

  • HotDiceMinis T (@HotDiceMinis) reported

    @FreedomMobile Just a heads up your "shop" page is broken for me on mobile and desktop.

  • wildworks Lenny Wu (@wildworks) reported

    @freedomsupport I am having trouble adding my new phone to the mobile plan via eSIM.