Freedom Mobile

Freedom Mobile Outage Report in Alma, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Alma, Ontario 12/26/2025 21:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Good to know. Telling me look at other options??? Tacky & rude

  • kenmonye Fourteen-kay (@kenmonye) reported

    @freedomsupport your network in Livingston Calgary is a joke failed calls after 20s like I am 10m from city centre we need antennas this way please

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Yes I can read. And I’d suggest customer retention = retaining customers not sending them elsewhere. I’m well aware I have options. I don’t feel stick. Angry. Annoyed. Furious.JUDGED. Are all the emotions I am experiencing

  • romigra69 Rodrigo Martinez (@romigra69) reported

    @freedomsupport Hi, I haven’t internet in my home, is there any problem with your network???

  • zohoorparvaz Alireza Zohoor Parvaz (@zohoorparvaz) reported

    @FreedomMobile called and told I have to pay a balance. And for the 10th time I was explaining to the agent I informed them to disconnect my account and they did not on time so I have no obligation to pay. The agent hung up the phone on me! Great customer service #freedommobile

  • ThomasWatsonCD Thomas Watson, CD, MRE (@ThomasWatsonCD) reported

    Hey @FreedomMobile is there any reason most of my calls cut out after 2-3 minutes and I get a “this number is not assigned” message?

  • BaylaChaya Chaya Bayla (@BaylaChaya) reported

    @freedomsupport I can’t make outgoing calls and when I call your 877 support number I can’t connect. Help!

  • Thursty25 Snitchell (@Thursty25) reported

    @FreedomMobile I tried to like this post but had to wait for wifi cause your data is too slow

  • m_rodway Melina (@m_rodway) reported

    @FreedomMobile what is you retentions number you are about to loose a loyal customer!

  • Ca_2796nm Moussa, N.♈️ (@Ca_2796nm) reported

    @FreedomMobile I’m not able to make online payments to my bills because of a “system error”. I tried contacting customer support and they could help fix my problem. They said they were going to notify IT. However, seems like the issue isn’t on everyone’s accounts.