Freedom Mobile Outage Report in Alma, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Alma, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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IamBrand
(@beingSmarttt) reported
@FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service
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Will McGlynn
(@qaawill) reported
@freedomsupport yo. 5 agents I've spoken to today (all useless). 2 online chats disconnected. 3h15 and counting on hold. 1h 29 mins spent online chat. 8 promises broken. $504 taken off my VISA for 2 device upgrades that were never confirmed. Can you guys sort your sh*t out?
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DMC
(@dcav80) reported
@FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest
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Johanathan
(@xoanohn) reported
@FreedomMobile worst customer service support. Had CSR tell me that my phone shipped - but no tracking. Assures me it will arrive. Talked to a supervisor - sorry we were lying - no phone for you.
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thebig_hert
(@thebig_hert) reported
@NevahMindJones @FreedomMobile The charge was refunded after reaching out to customer support through Twitter.
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AGA
(@fatihce23) reported
@FreedomMobile I tried to renew my phone for existing customer you are asking 600$ closing fee and for new customers 0$.. very loyal company ! Unbelievable
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Ken Cheung
(@kenwkcheung) reported
@freedomsupport Been a customer (DBC00167716588) for close to two years never skip a payment on autopay...upon switching you sent my account to collection agent? on the last payment that I was expecting to come out from autopay? for $47.15? words cannot describe how furious i'm
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Jordan Inman
(@JordanInman6) reported
@FreedomMobile Their service is terrible if you leave the city ever. My tab is finally up and I'm going to another service provider asap.
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Peter Woods 🇨🇦
(@SkptcleOfSkptcs) reported
@FreedomMobile Unlimited data because coverage is terrible and you can never connect to the network
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I'm (no)t feeling (ve)ry well, reme(mber)?
(@feedinghand) reported
How is that I can't join in on a @FreedomMobile Black Friday deal that would allow me to pay the same amount I do now for MORE data but wanna charge me $300 for a "new plan" even though I want to amend it for a service they provide & not completely stop my plan halfway through