Freedom Mobile outages and service status in Alma, Ontario

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alma, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Business Analysis Coach CBAP® 🇨🇦🇳🇬 (@MissPragmatic) reported 1 minute ago

  Hello @FreedomMobile I bought an IPhone XS Max from you as a customer and have since paid off the phone however the phone is till locked to freedom mobile after all these years. I have visited your service center and called tech support countless times.

• 
  manish midha (@midha_manish) reported 3 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  layla (@MAKHKHKHKHZOUMI) reported 4 minutes ago

  @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.

• 
  Maria Miccoli (@sistermedia) reported 6 minutes ago

  @PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!

• 
  Ryan Wilson (@RyanNW23) reported 6 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  Lily (@Lily08901017) reported 10 minutes ago

  @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

• 
  MaxNPV (@TheMaxNPV) reported 10 minutes ago

  @GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.

• 
  Danica. (@DanicaDavid_) reported 12 minutes ago

  @FreedomMobile got scammed for the annual plan. Been paying my dad’s phone every year and they charged me for a plan that they never provided. Instead they gave me the lower plan but charged me for the higher tier plan. Now I’m stuck with useless agent refusing to pay that back

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 12 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  Sarah KO (@KiwiHarmony1) reported 14 minutes ago

  @FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP