Freedom Mobile Outage Report in The Beaches, Ontario

Problems in the last 24 hours in The Beaches, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Beaches, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near The Beaches, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	10 days ago
Toronto	Internet	19 days ago
Toronto	Internet	22 days ago
Toronto	Internet	24 days ago
Toronto	Phone	27 days ago
Toronto	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near The Beaches, Ontario

Latest outage, problems and issue reports in The Beaches and nearby locations:

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 1 minute ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  Kutty MD (@Kuttysark) reported 8 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  Virve Aljas (@VirveAljas) reported 26 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  sarahkbingler (@sarahkbingler) reported 31 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 34 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

• 
  Virve Aljas (@VirveAljas) reported 34 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 35 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  mary (@mary35047396) reported 35 minutes ago from Toronto, Ontario

  @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

• 
  Don Schacter (@donschacter) reported 35 minutes ago from Toronto, Ontario

  @FreedomMobile terrible & annoying commercial

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 36 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  Mike Bates (@joemayo17) reported 42 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• 
  Marvin (@marvinandro) reported 45 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  Cubby (@Cubby1412) reported 46 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 50 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 54 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  John Daryl (@jhndryl) reported 54 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Cubby (@Cubby1412) reported 56 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  Virve Aljas (@VirveAljas) reported 57 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  Virve Aljas (@VirveAljas) reported 58 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Nunya Biznez (@GwapogiTalaga) reported 60 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sue butler (@msuebeeCA) reported 6 minutes ago

  @freedomsupport On Twitter you appear concerned, but let me tell you what will happen...BECAUSE IT HAS...TWICE... I will D M. You will tell me to call customer service. I will, and share my concerns AGAIN...and they well say...sorry...can't help you with that. @FreedomMobile DO BETTER.

• 
  John Charles (@JohnAlfa87) reported 7 minutes ago

  @freedomsupport Poor service so not coming back😞.

• 
  Ashley Hynd (@ashley_hynd) reported 7 minutes ago

  @freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.

• 
  ladoo (@xohinaaa) reported 8 minutes ago

  @freedomsupport if only your customer service replied as fast as you guys did🥺🥺

• 
  Nina Nikzad (@ninanikzad) reported 9 minutes ago

  @FreedomMobile All to say we can’t get the phone because “the account is new” and new accounts only get phones from stores physically! And now the promotion is over and ALL THAT TIME WAS FOR NOTHING. Thank you for really messing us up BIGTIME and your top notch customer service!

• 
  sue butler (@msuebeeCA) reported 15 minutes ago

  @freedomsupport If you want to help, someone would contact me. You're a phone company, right. Surely there is a customer service manager who can actually make phone calls. And I won't even make them wait an hour on hold. I will pick up right away.@FreedomMobile needs to rethink customer service

• 
  Crone K Barker (@chlobarks) reported 19 minutes ago

  @FreedomMobile Your customer service person asked me what I would like to be referred to as, and I said "my name is fine". They went ahead and called me ma'am for the duration of the call. I'm cancelling my service next billing period.

• 
  Jen Masseau (@JenMasseau) reported 20 minutes ago

  @freedomsupport Is your support account available today? I DMed earlier but no response yet.

• 
  Oh, I'm not Mise, he's over there (@Mise1987) reported 21 minutes ago

  @FreedomMobile You guys want to explain why it is I can't log on to my account online to top up and ADD **** onto my account like the app is supposed to let me do, but I can leave my house DURING LOCKDOWN to go to an OPEN location and put myself and your ppl in equal danger?

• 
  Chris Churchill (@cpt_churchill) reported 25 minutes ago

  @FreedomMobile Warning do not use Freedom Mobile. I have had the worst experience with them dealing with my late father in laws account. They refuse to provide a copy of the bill even after being provided a copy of the death certificate and Will. But did send the account to collection.