Freedom Mobile Outage Report in The Beaches, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in The Beaches, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Beaches and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near The Beaches, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, North York and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near The Beaches, Ontario
Latest outage, problems and issue reports in The Beaches and nearby locations:
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tessa Mcfadzean
(@Tessalee3) reported
@freedomsupport I spoke to someone already and was informed it was an advantage to some customers and offered $10 discount to risk a fine by violating emergency orders and come in person. I will be switching companies.
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Allan Hrynkiw
(@allanthegolfer) reported
from
Oshawa, Ontario
@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.
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Truth: Visible In the Eyes & Actions.
(@Kat41414) reported
I'm so frustrated with my data & customer service that I forgot to tweet this to @FreedomMobile 😾
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Tessa Mcfadzean
(@Tessalee3) reported
@freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?
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samantha clow
(@SamanthaClow) reported
from
Charlottetown, Prince Edward Island
@freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way
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Cathy Richards
(@ride_rd) reported
I switched to @FreedomMobile in December (from Bell Mobility) and the rate of spam calls is higher and @freedomsupport says it’s not their responsibility. Well, they’re right. It’s my fault for giving Shaw a chance to be my service provider. @simplycomputing can I break contract?
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Laura
(@lauraslines) reported
@freedomsupport I have no mobile service right now, which I need t receive a text to 2 factor authenticate my log in to work from home. Please help! I'm missing a meeting.
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Armin 🍁
(@mackrauss) reported
Hey @FreedomMobile why can I do everything online except for removing a line? Now I am stuck in a phone waiting loop and when I tried to do it via chat it was just confusing. Also instead of giving me $5 off for 4 months when cancelling you should reward loyal customers! #fail
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DMC
(@dcav80) reported
@35Ayres @Rogers I got my wife the iphone 12 pro max from @FreedomMobile Waived the fees 0$ down 20GB unlimited talk text etc Best deal and i got the phone same day in mid DECEMBER Roegrs Telus Bell don't care about their customers
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synth4ever
(@synth4ever) reported
@freedomsupport @allanthegolfer Same issue here on the west coast. Sent you a DM. Unable to send outbound text msgs since 1:12pm PST, but can receive them. Already called in and have a ticket #. Pls have network tech investigate if there's a SMS outbound network issue ASAP.