Freedom Mobile Outage Report in The Beaches, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in The Beaches, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Beaches and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (70%)
-
Phone (13%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near The Beaches, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near The Beaches, Ontario
Latest outage, problems and issue reports in The Beaches and nearby locations:
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
-
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
-
ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
-
John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
-
Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
-
Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
-
sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
-
Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
-
CZ
(@codyzaz) reported
from
The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
-
Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Artsygal
(@Artsygal2019) reported
@freedomsupport Sorry about that. I'm not a freedom mobile customer. I'm a Verizon customer unfortunately.
-
Razz
(@rajcan7) reported
@FreedomMobile This is not working.. can they fix this? Very poor service from the app.
-
Al
(@Alphanumeric_X) reported
@FreedomMobile Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.
-
Rugby Dude
(@moe_mnf) reported
@FreedomMobile Yes improve your network coverage so i can use my phone number
-
Constant Observer
(@ConstantObs) reported
@freedomsupport Hi. I just activated a line. Cellular service works, but there is no data. The plan includes 3G of LTE data.
-
Artsygal
(@Artsygal2019) reported
@BhalinderBedi @madebygoogle @FreedomMobile I'm having the same problems. Not able to send or receive texts. Also no connection at times. Hot battery when using maps. Basically the phone is not operating as designed. The second line on my account with a pixel 6 pro just erased all messages, contacts, and emails.
-
andrea amy
(@mommy2fiveboys) reported
@freedomsupport hey i am trying to pay a phone - it was due on the 21st so it’s been off for a few days but anyways payment won’t go through - I keep getting a system error occurred. Is your site broken???
-
C.D.
(@NaijaSweet) reported
@freedomsupport why aren't you guys offering the GB bonus to existing customers on existing lines in good standing? Same plan/price but the new customer will have 35GB and existing customer 15GB? Shame on you guys 😔
-
🍁🤷♀️🤔🙄🤣🤦♀️
(@Dafkagirl) reported
@freedomsupport My network is down. Is there something wrong?
-
TEAM RECOVERY ACCOUNT
(@ShipShapeCruise) reported
@_Cee_Squared @freedomsupport Kindly send me a direct message to help you recover back your account