Freedom Mobile outages and service status in The Beaches, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around The Beaches, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in The Beaches, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Beaches, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0
May 1, 4:00 AM EDT	0	0
May 1, 4:20 AM EDT	0	0
May 1, 4:40 AM EDT	0	0
May 1, 5:00 AM EDT	0	0
May 1, 5:20 AM EDT	0	0
May 1, 5:40 AM EDT	0	0
May 1, 6:00 AM EDT	0	0
May 1, 6:20 AM EDT	0	0
May 1, 6:40 AM EDT	0	0
May 1, 7:00 AM EDT	0	0
May 1, 7:20 AM EDT	0	0
May 1, 7:40 AM EDT	0	0
May 1, 8:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near The Beaches, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	8 days ago
Toronto	Internet	11 days ago
Toronto	Phone	20 days ago
Toronto	Phone	24 days ago
Toronto	Internet	1 month ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near The Beaches, Ontario

Latest outage, problems and issue reports in The Beaches and nearby locations:

Hayme Torres (@JaymeeTorres) reported 4 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Jan J (@HBchic_Jade) reported 6 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 13 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
No Match (@NoMatch_416) reported 13 minutes ago from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Alex H Singh (@USATAlexHSingh) reported 14 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
SungManitu/2020 (@sungmanitu2020) reported 20 minutes ago from Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
Freedom Customer (@CustomerFreedom) reported 20 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
kat (@katlikethief) reported 22 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
ana (@_ana__lynn) reported 23 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Haleigh Ní Mhacháin (@HalsyBear) reported 23 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Freedom Customer (@CustomerFreedom) reported 24 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Renan Ledoux (@renanledoux) reported 29 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Virve Aljas (@VirveAljas) reported 31 minutes ago from Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
Dominic Persaud (@DominicPersaud) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Laura (@llsebben) reported 39 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Call Me Scotty (@andreammscott) reported 42 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Brian Keith MacDonald (@MacDKB) reported 46 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Virve Aljas (@VirveAljas) reported 48 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
Shuaeb Reza Chaudhary (@ShuaebReza) reported 49 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
chip (@chippy_nonstop) reported 58 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

This Is a Collective (@thiscollective) reported 3 minutes ago
@FreedomMobile - so what's the point of being able to text support if no ever answers?
gbreezie (@garry568) reported 4 minutes ago
@FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.
Kahleel (@_XAmount2) reported 4 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
🦉 (@Raptorswave) reported 6 minutes ago
@FreedomMobile the worst service plus even worse customer service
liyahcove🦋 (@Aliyah71957449) reported 6 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Laurentian Elite (@EliteLaurentian) reported 7 minutes ago
@FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it
Tristan Carpio (@TrisCarpio) reported 7 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
rehan (@wawast) reported 8 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
Laith Khalil (@laithkhalil) reported 10 minutes ago
@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
baddiesbingebravo (@baddiesbngbravo) reported 10 minutes ago
@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service