Freedom Mobile

Freedom Mobile Outage Report in Balsam Grove, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Balsam Grove, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Balsam Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Balsam Grove, Ontario 02/04/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Balsam Grove, Ontario

Latest outage, problems and issue reports in Balsam Grove and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • the_wilhelmina Wilhelmina (@the_wilhelmina) reported from Kingston, Ontario

    My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FrammaZamma Framma Zamma (@FrammaZamma) reported

    @freedomsupport is your text messaging service down?

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @FreedomMobile You know what’s not big gig energy? Forcing iPhone users (maybe android) to use ShawPasspoint and ShawMobileHotspot with no way of removing them so they auto connect. Just another of bad user experience that seems to be a ‘feature’.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport I rather have your tech team come out with a status of your services because right now online on web pages it shows lots of people having issues

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport not a customer yet. What can you offer?

  • LdS_TO LdS (@LdS_TO) reported

    @freedomsupport Every time I’m even a short distance out of Toronto I can’t get cell service. Even when I’m right near a cell tower. I travel a lot outside Toronto and have been having car trouble so I need to change my plan. Can I cancel it?

  • pekli9 the_thoughtful_frog (@pekli9) reported

    @freedomsupport I fell down a completely different rabbit hole. I found a Pinephone (runs certain Linux ARM distros) that works with Freedom. It'll be interesting to see what happens after I set the thing up.

  • sykloo syklo (@sykloo) reported

    @FreedomMobile I’m using your data rn it’s really bad!!

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport When y'all said to chat if I needed help I thought you would do more than send me an ad.

  • Lord_Neko_ Lord Neko (@Lord_Neko_) reported

    @FreedomMobile The customer service this company provides is beyond terrible. After being on hold for 30 minutes, I tried the text option. Text made me wait another 25 minutes for an "agent" that won't confirm they are human. #freedommobile

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport Are you suffering from inability to comprehend? I would not now do business with you if you were the only provider of this service.