Freedom Mobile

Freedom Mobile Outage Report in Balsam Grove, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Balsam Grove, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Balsam Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Balsam Grove, Ontario 01/28/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Balsam Grove, Ontario

Latest outage, problems and issue reports in Balsam Grove and nearby locations:

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • the_wilhelmina Wilhelmina (@the_wilhelmina) reported from Kingston, Ontario

    My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @freedomsupport Your telling me nobody can contact me within Freedom?? I want to speak with a live agent.. someone who doesn't hang up on me preferably.. find a manager to contact me 613 600 0199..

  • sukritikhosla Sukriti (@sukritikhosla) reported

    @FreedomMobile @Brightstar [2/2] customer service I was told the request is expired and can not be recreated (which I never submitted), the rep hung up on me without resolution. Terrible experience and my insurance money is not returning any repairs.

  • itbbrian brian wall (@itbbrian) reported

    @FreedomMobile @SamsungCanada Breaking Bad

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @freedomsupport After being hung up on 3 times I'm not exactly motivated to call. I was hoping Freedom would appreciate me as a client and reach out but I guess that's not the case. Great customer service 👍

  • Surtock mark richardson (@Surtock) reported

    @FreedomMobile @SamsungCanada I'm binging Better call Saul, and a new phone might help me get in touch.

  • MonkeyShines74 Jeremy (@MonkeyShines74) reported

    ******* @FreedomMobile. Bastards suspended my account for no payment after the money was taken out of my bank the day prior. I should cancel and go with another provider. Been with them for years!

  • Faze_Mehul Mehul B (@Faze_Mehul) reported

    @FreedomMobile @SamsungCanada Been rewatching the office. Loyal freedom customer who could use a new phone.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport Interesting how other Shaw products have Face ID integration. Bad move.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport No reply, thanks for your support.

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.