Freedom Mobile

Freedom Mobile Outage Report in Balsam Grove, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Balsam Grove, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Balsam Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Balsam Grove, Ontario 11/07/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Balsam Grove, Ontario

Latest outage, problems and issue reports in Balsam Grove and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RasKanji ➐ kantaro (@RasKanji) reported

    @freedomsupport Well no, you get the tablet for $270 in service fees. It's a dubious promo but wtv.

  • WhoHak Who Dis (@WhoHak) reported

    @freedomsupport Y’all are still frauds!!!! We had to behave like hooligans over the damn phone for y’all to process that offer y’all promised. Next time the police and credit card fraud department will be on the call with us.

  • LelandDieno Leland Dieno (@LelandDieno) reported

    @FreedomMobile Day #2 after setting up new Tablet + Phone for business with #freedommobile. 1. Tablet has never charged and won't turn on. 2. Can't pay bill online through banking. 3. Website throws a 404 every second click. I don't normally do this; but....

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @freedomsupport Are you kidding me? How am I supposed to call customer service back if I'm in the area where I keep loosing signal? Do you not see the issue with what customer support is asking me? 3 years I been with freedom and you guys have done nothing to offer anything for all my problems.

  • Cookiez0Monster Michanta (@Cookiez0Monster) reported

    @FreedomMobile fix your stupid data service in South calgary! it sucks ***

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport Guess what, you aren't being helpful. You are being unrealistic to a long term customer. My advice to anyone looking for a company is to run, your customer service over the past 9 years has been unacceptable. And it continues...

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport why exactly is it that my data doesn’t renew on the payment day, but the credits go down? why can i only buy a one time pass if i “have enough funds” meaning i can only purchase 1gb $15 of data if i add another $10 top up when you could just renew the data i’ve already paid for?

  • savvagebeauty Savage (@savvagebeauty) reported

    @FreedomMobile how do you not have a collections dept?! My account was closed and was sent to a collections agency. Now it has affected my credit score. Your employees have no idea how to assist with this issue.

  • WhoHak Who Dis (@WhoHak) reported

    @freedomsupport Z.Z, direct message for what ?! I already called and speak to them. THIS IS SOLELY FOR PUBLIC AWARENESS. FURTHERMORE , the help that the customers need is for y’all to stop being frauds and keep on your offers. Have a pleasant evening Z.Z