Freedom Mobile

Freedom Mobile Outage Report in Balsam Grove, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Balsam Grove, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Balsam Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Balsam Grove, Ontario 11/22/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Balsam Grove, Ontario

Latest outage, problems and issue reports in Balsam Grove and nearby locations:

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • woohoo331 woohoo331 (@woohoo331) reported

    @freedomsupport 5 stores no stock wow talk about wasting my time on this Freedom never has stock of any phone that people want

  • MishaAbasov Misha Abasov 🇺🇦 (@MishaAbasov) reported

    @kcclaveria @FreedomMobile @Fidomobile Fido is bad. Finally switched to Rogers two months ago.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • kris_ugu Kris Uguccioni (@kris_ugu) reported

    Go into the store. Which we did yesterday. Guy updated her plan no problem but no phone in stock. She’s there again today and now they won’t upgrade her device, that they now have in stock…. Bc her married last name is different. @freedomsupport why do you guys make things hard?

  • nikayaholmess__ nikayaholmess 👑 (@nikayaholmess__) reported

    @freedomsupport Currently on the phone waiting to speak with a supervisor. The service used to be fantastic when I worked for you guys and it seems it has all went down hill since.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • madmanbrewer David Draper (@madmanbrewer) reported

    @freedomsupport As I have said repeatedly, I paid for the roaming. Yes I was in Windsor the day before but that shouldn't be my problem

  • kcclaveria Kelvin Claveria ⚡️ (@kcclaveria) reported

    @MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.