Freedom Mobile

Freedom Mobile Outage Report in Balsam Grove, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Balsam Grove, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Balsam Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Balsam Grove, Ontario 10/21/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Balsam Grove, Ontario

Latest outage, problems and issue reports in Balsam Grove and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    The last time we had a real competitor in the industry was in 2009, when we brought WIND Mobile to market (@FreedomMobile). The launch of WIND resulted in an average savings of $400 a year to every Canadian household with a mobile plan — whether they were a WIND customer or not.

  • JustinC99 Justin Cathcart 🎄 (@JustinC99) reported

    @jimbugg @TELUSsupport @FreedomMobile It’s a terrible issue for sure Jim

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!

  • DarshilPunjabi Darshil Punjabi (@DarshilPunjabi) reported

    @freedomsupport I bought a freedom sim in August 2021 with a $50 refundable deposit. In September, i moved to Fido because i wasn’t satisfied with services. i was told I should get the refund through mail. I haven’t got the refund till now. Please look and resolve the issue.

  • knightrider2007 Richard A Murray (@knightrider2007) reported

    @FreedomMobile @SamsungCanada .... and they sent me back to the phone number that I talked to. And it still shows it's available online. Customer service means I shouldn't be jumping through hoops to get a straight answer

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    Just swapped from @FreedomMobile to @Rogers Wireless. It's weird having service at home and being able to use the data that I pay for instead of being told "Page failed to load". Getting text messages in under 6 hours is also nice.

  • KansaraKetul ketul kansara (@KansaraKetul) reported

    I am @FreedomMobile customer from last 6 years and I had bonus data of 10GB from my previous plan. last month I have upgraded my plan. @FreedomMobile removed my bonus data which was given me one year before and said as you changed your plan you are not eligible for bonus data.

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.

  • knightrider2007 Richard A Murray (@knightrider2007) reported

    @FreedomMobile @SamsungCanada I'd like to capture the sport you guys providing customer service. Do you know what that means? I'm trying to get a phone, and online it says it's available, but the guy I called about your special deal for customers says it isn't, so I dm'd your service people for an update

  • brndnlssl Brandon (@brndnlssl) reported

    @chatrmobile Fair trade guys, I'll wait those 5 days AGAIN for a simple refund but you have to send me the number for @FreedomMobile. Least you can do after dicking me is help me find a proper cell service