Freedom Mobile outages and service status in Balsam Grove, Ontario

Problems in the last 24 hours in Balsam Grove, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Balsam Grove, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Balsam Grove, Ontario

Latest outage, problems and issue reports in Balsam Grove and nearby locations:

• 
  Wilhelmina (@the_wilhelmina) reported 13 minutes ago from Kingston, Ontario

  My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

• 
  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 22 minutes ago from Kingston, Ontario

  @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

• 
  Shayla Bradley (@shaylariane) reported 23 minutes ago from Kingston, Ontario

  A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

• 
  Dominic Christian Owens (@DomChrisOwens) reported 24 minutes ago from Kingston, Ontario

  @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

• 
  Dominic Christian Owens (@DomChrisOwens) reported 30 minutes ago from Kingston, Ontario

  @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

• 
  Left Arm Medium Orthodox (@akhil_012) reported 46 minutes ago from Kingston, Ontario

  @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

• 
  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 48 minutes ago from Kingston, Ontario

  @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

• 
  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 53 minutes ago from Kingston, Ontario

  @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

• 
  Dominic Christian Owens (@DomChrisOwens) reported 54 minutes ago from Kingston, Ontario

  @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephanie the alchemist (@Stephdalchemist) reported 7 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  rhyland (@rhyland1) reported 10 minutes ago

  @FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings

• 
  Ryan Wilson (@RyanNW23) reported 10 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  sarah (@yeehawsarahh) reported 10 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much

• 
  Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported 16 minutes ago

  @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

• 
  Juliette (@Juliettemvp) reported 17 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  Spike (@HeyimSpike) reported 22 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  James Robb (@jameser78) reported 23 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  MJ (@MJ01311976) reported 24 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again! No more talks! Folks - do not sign with FreedomMobile especially the prepaid services.

• 
  Eve (@Eve62617669) reported 31 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything