Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 01/25/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RickHorn72 Rick Horn🇨🇦 (@RickHorn72) reported

    @FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company

  • shay_snowflake shay snowflake (@shay_snowflake) reported

    @FreedomMobile Excited to cancel my plan with freedom! Can't wait to activate with one of the tons of providers who have the exact same plan and coverage but for half the price!

  • RickHorn72 Rick Horn🇨🇦 (@RickHorn72) reported

    @FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company

  • kaivlr__ 시은¹ᐟ (@kaivlr__) reported

    @sorrowfulhappi @FreedomMobile damn, i can't even see it

  • RickHorn72 Rick Horn🇨🇦 (@RickHorn72) reported

    @FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company

  • gursimar114 Gursimar Singh (@gursimar114) reported

    @FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?

  • dbhoops_ Devi (@dbhoops_) reported

    @FreedomMobile can’t have the worst customer service if you can’t get hold of anyone…

  • ChrisOTP Chris (@ChrisOTP) reported

    @FreedomMobile been having cellular issues all morning. I see reports of others having the same. But no reports on Freedom’s socials?

  • JASONHA17381011 Dr. Suggon Deeznutz, PhD (@JASONHA17381011) reported

    Maybe instead of spending all that money on marketing for a product that isn’t even available, @FreedomMobile could focus on network expansion.

  • LeGoatManinVan LeGoatNacho (@LeGoatManinVan) reported

    @FreedomMobile any reason why my service is showing as 3G only?