Freedom Mobile Outage Report in Kingston, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Left Arm Medium Orthodox
(@akhil_012) reported
from
Kingston, Ontario
@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Wilhelmina
(@the_wilhelmina) reported
from
Kingston, Ontario
My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
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Shayla Bradley
(@shaylariane) reported
from
Kingston, Ontario
A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mary M (she/her)
(@princessmary79) reported
.@FreedomMobile just did a 5 day road trip (BC/AB) and had virtually no internet. Couldn’t use gps or anything. What will you do to fix this please? My partner and I pay $150/month, and I’m about ready to break up with you, bro.
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rosssboys
(@albermarle99) reported
@AnthonyLacavera @FreedomMobile Original wind customer will go back to landline before going to Rogers or bell
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RHO
(@TravelEatAwe) reported
@freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. @CCTS_CPRST
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RHO
(@TravelEatAwe) reported
@freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. #@CCTS_CPRST
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Darshil Punjabi
(@DarshilPunjabi) reported
@FreedomMobile I bought a freedom sim in August 2021 with a $50 refundable deposit. In September, i moved to Fido because i wasn’t satisfied with services. i was told I should get the refund through mail. I haven’t got the refund till now. Please look and resolve the issue.
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Iggy CR7GOAT Wan
(@Iggywan) reported
been a customer of yours for 6 years. Any good offer coming for loyal customers? @FreedomMobile @freedomsupport
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Sameed Baqai
(@BaqaiSameed) reported
@FreedomMobile Is your payment system not working on MyFreedom? Trying to pay my bill here but keeps on giving me system error.
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Awful McBad
(@AwfulMcbad) reported
Just swapped from @FreedomMobile to @Rogers Wireless. It's weird having service at home and being able to use the data that I pay for instead of being told "Page failed to load". Getting text messages in under 6 hours is also nice.
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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ketul kansara
(@KansaraKetul) reported
I am @FreedomMobile customer from last 6 years and I had bonus data of 10GB from my previous plan. last month I have upgraded my plan. @FreedomMobile removed my bonus data which was given me one year before and said as you changed your plan you are not eligible for bonus data.