Freedom Mobile Outage Report in Kingston, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Wilhelmina
(@the_wilhelmina) reported
from
Kingston, Ontario
My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Left Arm Medium Orthodox
(@akhil_012) reported
from
Kingston, Ontario
@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Shayla Bradley
(@shaylariane) reported
from
Kingston, Ontario
A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝓒𝓻𝓲𝓼𝓽𝓲𝓷𝓪
(@ShoeTease) reported
@MSCMommyLife @FreedomMobile My bf does. It used to be VERY spotty in the city and missed calls because of it at home. However, the last few months it’s been a non issue and he pays $57 per month which is amazing (I pay $83 with Telus).
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Nike Mitts
(@NikeMitts) reported
Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!
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PapaGord
(@audiobeing) reported
@FreedomMobile your customer service is a ******* home. Guess it’s all about the $$ and not the people you screw over
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sue butler
(@msuebeeCA) reported
@freedomsupport These attempts to DM are just a want to APPEAR helpful. I need someone who ACTUALLY will help me.
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Jeff Crowe
(@iamjeff9000) reported
@freedomsupport customer here in Ontario, I am getting spam calls hourly from spoofed numbers, anything that can be done without blocking all inbound calls?
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PapaGord
(@audiobeing) reported
Well @FreedomMobile messaged me to help which I thought was great until I’m getting the same results as before. So avoid using them if you can.
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Ms Rose ♡
(@_BOSS__Ladii) reported
Bro why did I ever leave @FreedomMobile , I had 0 problems
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Kassie
(@Kassie_YEG) reported
@freedomsupport Can you tell me whom to ask to speak to, I will call, but I have just changed to a new plan and now I am ready to change to a new carrier, yes over this annoying issue. Im sorry you have to deal with my generations failings as parents as young adults now
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Time2MakeAMove
(@a_time2) reported
@freedomsupport Maybe it is common, but it is also arbitrary and poor practice.
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sue butler
(@msuebeeCA) reported
@freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.