Freedom Mobile Outage Report in Kingston, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Left Arm Medium Orthodox
(@akhil_012) reported
from
Kingston, Ontario
@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
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Wilhelmina
(@the_wilhelmina) reported
from
Kingston, Ontario
My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward
(@Robboman) reported
from
Kingston, Ontario
@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
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Shayla Bradley
(@shaylariane) reported
from
Kingston, Ontario
A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again
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Gavin Quinn 🌹
(@realgavinquinn) reported
@freedomsupport I went over my 5gb plan but the speed has slowed down to the point of it being unusable. My plan is supposed to be unlimited. I'm fine with slower speeds, but not to the point that apps just don't work at all. Please help/DM me. Thanks
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dillweed3000🏳️🌈
(@rosespringer_) reported
Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.
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Krissy Harling
(@KrissysDesigns) reported
@freedomsupport is there an outage? I have had no service for over 30 minutes between Hamilton and Niagara.
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B. Okojie | Naijamomlife
(@QmovesO) reported
@FreedomMobile fix my pic messaging please. I am about to loose an important opportunity because of the negligence of your staff who just informedme that it will take 5days to fix after keepingme on hold for hours. @FreedomMobile
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Ambre
(@Ambre24777994) reported
@FreedomMobile I do NOT recommend freedom mobile to anybody. I’d rather pay out the *** to a company that has full service everywhere than to pay out the *** to a company that cuts out everywhere including major cities.
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Mark Johnson
(@poli_sci_guy) reported
@freedomsupport Thanks for the response but I'm not sure I understand fully. If call forwarding is on but the phone is off, why would it matter whether my prepaid phone is physically within the Freedom Network coverage area? I would be call forwarding the number to an American number, fyi.
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AJtehbest
(@ajtehbest) reported
@FreedomMobile Awful
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Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.
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Lady Kate
(@Kate_Bunni) reported
Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.