Freedom Mobile Outage Report in Kingston, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (49%)
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Internet (35%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario
@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario
@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Wilhelmina (@the_wilhelmina) reported from Kingston, Ontario
My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario
@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario
@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Shayla Bradley (@shaylariane) reported from Kingston, Ontario
A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario
@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario
@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario
@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Murton (@DanielMurton) reported
@FreedomMobile your home internet division is so stupid and incompetent. I’m cancelling all my freedoms services including my wife’s separate line over the next month. $200 / month for the three lines and internet that will go to a different company.
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Vaisakh Santhakumar (@VaisakhOnX) reported
@RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔
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KAD (@KAD70390424) reported
@.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??
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Mehi (@CADKAR1) reported
Why am I paying for “mobile” service when @FreedomMobile can’t even give me signal at home, at work, or anywhere in between? Fix your ****.
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Darrin S - Penguins 🏒 Steelers 🏈 (@x938786387) reported
Your Cellular Data Is Very Terrible Everything Is Buffering Every Day @FreedomMobile
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JJ Alejandro (@breakingyoun) reported
Thanks for overcharging me on my latest bill like crazy @FreedomMobile when I was assured the add-on I didn't want would be removed during my last chat. Now been on hold for over an hour. You have the worst customer service.
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Gamer Graham (@GTM618) reported
@FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help
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adrian ⸸ (@capradoll) reported
@HankCustodio @FreedomMobile having similar issues :( ..my sim card still says its unregistered
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tay (@yourmidniights) reported
@FreedomMobile I don’t have service and haven’t for several hours now.
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Gamer Graham (@GTM618) reported
@HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.