Freedom Mobile outages and service status in Kingston, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kingston.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston
|
Phone | 2 months ago |
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Kingston
|
Phone | 3 months ago |
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Kingston
|
Total Blackout | 4 months ago |
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Kingston
|
Phone | 1 year ago |
Community Discussion
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Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Shayla Bradley (@shaylariane) reported from Kingston, OntarioA note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. ๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป
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Wilhelmina (@the_wilhelmina) reported from Kingston, OntarioMy data signal locates me out of Toronto, when I'm in Kingston, Ontario ๐จ๐ฆ. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Nightdanger๐จ๐ฆ๐จ๐ฆ๐จ๐ฆ๐ธ๐ฐ๐๐ณ๏ธโ๐chooseforward (@Robboman) reported from Kingston, Ontario@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Nightdanger๐จ๐ฆ๐จ๐ฆ๐จ๐ฆ๐ธ๐ฐ๐๐ณ๏ธโ๐chooseforward (@Robboman) reported from Kingston, Ontario@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Nightdanger๐จ๐ฆ๐จ๐ฆ๐จ๐ฆ๐ธ๐ฐ๐๐ณ๏ธโ๐chooseforward (@Robboman) reported from Kingston, Ontario@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Gary C. (@gwcgary) reported@FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL โFIREโ THEM INSTANTLY
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Javi Medina (@javiermedina15) reported@FreedomMobile Iโm trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
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Peg City ๐จ๐ฆ (@wpgAce) reported@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
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Gamer Graham (@GTM618) reported@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
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ldbharat nahata (@iambn) reported@FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company
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Stewart ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐จ๐ฆ (@Stewmeak) reported@FreedomMobile Their reception in the SE/SW Calgary is awful,
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Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
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Vine.Park ๐จ๐ฆ๐๏ธ (@VineParkMedia) reported@FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again