Freedom Mobile Outage Report in Kingston, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone
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Internet
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Total Blackout
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Wi-fi
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E-mail
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:-
Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario
@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario
@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Wilhelmina (@the_wilhelmina) reported from Kingston, Ontario
My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario
@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario
@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Shayla Bradley (@shaylariane) reported from Kingston, Ontario
A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario
@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario
@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario
@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:-
concerned citizen (@bigphil2672) reported
@freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported
@CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time
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The Rev. b0wser (@therealb0wser) reported
@FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website
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The Rev. b0wser (@therealb0wser) reported
every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken
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mitchyFNmitch (@mitchyFNmitch) reported
@freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx
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_license_to_trill (@critica13948310) reported
@FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.
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Nupur Brahmbhatt (@shainuj2000) reported
@FreedomMobile I am customer of freedom since 2012 and my other family members since 2014. Recently, got iPhone 13 for my husband from freedom using tab and paying extra. I got my invoice and they Charged me $45 activation fee for existing phone line. I’m am very disappointed.
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ahsm444 (@ahsm444) reported
@FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯
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Tatiana Schturyn (@MeetingsCurator) reported
Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.
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Vaibhav Gupta (@vaibhavby6) reported
@FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?