Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 02/22/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiecarter8765 Jamie Carter (@jamiecarter8765) reported

    @FreedomMobile Stay away from Freedom if you're in the Niagara region it's services suck bad

  • PRAKASH57990570 PRAKASH (@PRAKASH57990570) reported

    @freedomsupport I am an existing customer

  • RHPalmerston3 Lord Palmerston (@RHPalmerston3) reported

    @freedomsupport are there network issues? I haven’t been able to get data for hours in Toronto and I don’t think the issue is with my phone since I’m able to get up on Bell (dual SIM) just fine.

  • clusterplucking Clusterplucking (@clusterplucking) reported

    .@FreedomMobile I've been with your company for 5+ years and I want a new phone. Your staff refuse to help me over a dollar difference. Is that really how you do business?

  • imarkstr MikeL (@imarkstr) reported

    @Bell Top of my wish would be for @Bell to stop screwing up with customers. You ported my number a week after I called to cancel the port, and now I owe @FreedomMobile almost $1000! To make things worse, I'm paying more each month!

  • BonnieBlair416 Bonnie Blair416 (@BonnieBlair416) reported

    @freedomsupport Can hardware affect text messages with an iPhone 6? Tried everything else to fix not being able to send messages

  • highmito James (@highmito) reported from London, Ontario

    @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

  • jeckenzibbel jeckenzibbel (@jeckenzibbel) reported

    @FreedomMobile After about 5 weeks of waiting to have my number ported to @FreedomMobile, about 8 calls/chats/store front visits, I gave up on them and went to @Fido. Fido ported my number within 3 days. I lost the $80+ I paid to Freedom for activation (which they never did) and talk/data.

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • arshad14 Arshad Kazi (@arshad14) reported

    @freedomsupport Pleas retrain your employees on chat claiming that your coverage map is 100% accurate when everyone knows it's clearly not. Stop making liars out of customers facing issues. A recent example, your chat support rep, Nahla, would not accept that the map is not 100%.