Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 09/19/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulofthehammer Paul (@Paulofthehammer) reported

    @therobmilne @FreedomMobile They stole 50 bucks from me last year. Said it would go back on my card if I was charged twice. I never got it back. I tried arguing with the useless customer service but gave up.

  • mstomicic Tania Tomicic (@mstomicic) reported

    @FreedomMobile wow! customer service gets worse! I was told 24 hours to get my number back that you changed without my permisson, I waited patiently and now another 24-48 hours? This is ridiculous! Unacceptable.

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport You fail to understand there was no customers there was no cleaning going on. If Freedom is concerned about safety then why say your open physically? If no customers then open up and look after your customers who are available In this case SOON 2B FORMER CUSTOMER #NoExcuses

  • CrissyAD Cris (@CrissyAD) reported

    @Healathome1 @FreedomMobile @thepencentre All around very disappointed with their customer service.

  • rlsavard Re (@rlsavard) reported

    @FreedomMobile I need to talk about a billing issue but your calls keep dropping when I call custumer support.

  • pravin_bagwe PRAVIN BAGWE (@pravin_bagwe) reported

    @freedomsupport I am asking a refund for a service which I never received

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported

    As usual I have little internet connection at this time of the evening daily @freedomsupport I suppose we need to talk. I will do my best not to take this out on one of your employees. It's the company I have issues with ! 🤬😡😠😤

  • CrissyAD Cris (@CrissyAD) reported

    @freedomsupport @vulcanoboy 15 minutes. Wow I spent 1 1/2 hours at a location yesterday and didn’t even get served. Awful service at freedom mobile

  • kassandrabrioux kass (@kassandrabrioux) reported

    @FreedomMobile no ******* wonder you have to offer free phones or 262826GB of data to get customers - the worst part of my day every day is having your service on my phone

  • _pgraham_ Philip Graham (@_pgraham_) reported

    @FreedomMobile Can you fix your login? I don't want to do multiple 2FA logins minutes apart when switching from shop to myaccount sub domains.