Freedom Mobile outages and service status in Kingston, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Wilhelmina (@the_wilhelmina) reported from Kingston, OntarioMy data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Shayla Bradley (@shaylariane) reported from Kingston, OntarioA note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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capt_Ivan_Danko (@Capt_Ivan_Danko) reported@FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.
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TDaphneVasquez RMT (@tattookitten) reported@FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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🐍 (@Hambonevstech) reported@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
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Kyng (@KebabsRLyf) reported@MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.
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Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
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Nehal Mohamed ⚕️ (@NEHAL888888) reported@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
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Gary C. (@gwcgary) reported@FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled