Freedom Mobile Outage Report in Blackfalds, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Blackfalds, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammed Siraj U M
(@Muhamme13382073) reported
@FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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@Sungmanitu
(@anthony16024029) reported
@FreedomMobile I will complete my contracts on both my phone's for the duration but when they expire I will drop you as a service provider completely !
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Euroroxy
(@Euroroxy) reported
@freedomsupport can you help with home internet setup. Router is flashing green then orange and back to green
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Colin In London
(@CJMELondon) reported
@freedomsupport Hey @freedomsupport, I'm trying to pay my bill. The card I had on record expired. I can enter the new card info no problem, but it won't let me change my billing address, which is different for this card than it was for the old one. Please advise.
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Sandy Segeren
(@ssinca95) reported
@FreedomMobile I have been waiting for over an 1¼hr for a reply to my WhatsApp request for service. What's up with that? This is *terrible* Customer Service. I guess I'm happy I'm not listening to muzak
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Matt Flindell
(@flinner30) reported
Maybe work on your network coverage too. Incoming calls are going right to voicemail. @freedomsupport.
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AvaMaria.Kerš
(@AvaMariaKers) reported
@freedomsupport when your agents mention to one customer on the plan to wait to upgrade for this deal and not the other. Stuck with paying $122 compared to my original $65. People make sure to ask more than one agent because these guys are sneaky and literally say you to bad.
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@sungmanitu63
(@sungmanitu63) reported
@freedomsupport I am done with you. I will honour my contacts on both phones but when it's done I will never use your services or failed phones again ! Never again (.)
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iDream 🇨🇦🇹🇹
(@iDreamofWinnie) reported
Googling your phone issue is 10000% better and more accurate than calling @FreedomMobile for any help. Their tech team stays hanging up on me after telling me to hold for tech team level two when level one can’t get it right😭😭😭