Freedom Mobile

Freedom Mobile Outage Report in Blackfalds, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Blackfalds, Alberta 01/23/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport is there a down tower or something in Windsor Ontario? My service keeps dropping.

  • MunishaManocha Munisha Manocha (@MunishaManocha) reported

    Posting this on behalf of my parents.. @FreedomMobile has the absolute worst customer service. Mom got a phone that she ended up returning 2 days later but they refuse to remove it from her tab and have been charging since over 7 months. (1)

  • TOMSIMM206 TOM SIMMONDS (@TOMSIMM206) reported

    @freedomsupport I LIVE IN THE NIAGARA REGION, IF I SWITCH TO YOUR SERVICE, CAN I KEEP MY PHONE NUMBER?

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly

  • spookybish sup? (@spookybish) reported

    @freedomsupport Been there, done that, no help. The instant my “tab” is paid off, I’m gone!

  • audiobeing PapaGord (@audiobeing) reported

    Hey @FreedomMobile why have customer service when they are not allowed to help the customer!!

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @FreedomMobile Just had your customer service hang up on me? Real professional of him. I’m actually gobsmacked. Can’t wait to switch my phone and broadband now #freedommobile #canada #dontbother

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @FreedomMobile you must have one of the absolute worst networks and service I've ever seen. For more than half of the year I've had my phone I haven't been able to use it in one way or another. Yet my repeated requests for reimbursement, assistance, or to replace have done zero🖕🏻

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile If only you would assist your current customers instead of tweeting my advice is to Pay a bit more and go with a different company. This company has yet to assist me. Not once. Not ever. I literally beg for service

  • nonamemoneyacc . (@nonamemoneyacc) reported

    @FreedomMobile won’t let me port out my number. Been on the phone with them all morning and it’s problem after problem. First, I get hung up on. Then they tell me no port request was put through. I call Koodo and they say it has, but we still put out another………