Freedom Mobile Outage Report in Blackfalds, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (33%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Brent (Weatherman) (@Weatherman2709) reported 2 minutes ago

  @YPM1982 @eeone @FreedomMobile I was told to go into the store and get them to do a reversal and the store told me to go and phone customer service and get them to look into fixing it. Tun around with several days battling with a mess that should never had happened.

• Dean Holden (@deanholden0) reported 3 minutes ago

  @FreedomMobile I did. It appears that I’m just talking to your support chat bot. Oh well was worth a try.

• ਕਰਮ (@kkd_rainbowsalt) reported 7 minutes ago

  @FreedomMobile Still no service after paying for 2 SIMs and $33. Been told to go to the store repeatedly. This is unacceptable. Please fix this now.”

• QuantumGrace (@0xE5C0B1) reported 7 minutes ago

  @deanholden0 @FreedomMobile True. I moved to Sarnia and the coverage is ****, no Data, Calls sound trash. I even opened a ticket yet I have heard nothing. The tech support seems like they dont even understand what basic tech support is. @FreedomMobile

• Jordan (@jordancruz9090) reported 8 minutes ago

  @FreedomMobile @RogersHelps 6 mobile lines. Let’s do it . @RogersHelps doesn’t care to lose customer.

• Himanshu Desai (@DesaiHim) reported 10 minutes ago

  @FreedomMobile Hello Internet never worked on Major Mackenzie between Islington and Pine Valley… it is happening for more than 5 years… no improvement in internet service in this areas….

• Kathryn (@kathryn_604) reported 10 minutes ago

  @FreedomMobile This is not a good network. Avoid.

• Brent (Weatherman) (@Weatherman2709) reported 10 minutes ago

  @YPM1982 @eeone @FreedomMobile I just got a call from management & is working on account. I told them that I am living in legislative poverty and already struggling month-to-month because the government hasn’t raised rates in four years for support and I don’t need the added stress as I returned phone.

• Himanshu Desai (@DesaiHim) reported 17 minutes ago

  @FreedomMobile … Freedom mobile internet is not working in Vaughan area all along Major Mackenzie… such a pathetic service by Freedom… advise to all prospective users…. Don’t subscribe to Freedom mobile… internet service is very pathetic….also never work in any indoor plaza

• Jigar P (@connect_jigar) reported 18 minutes ago

  @FreedomMobile says that if you use your phone outside Canada for over a month then your services will be suspended even if you pay your monthly bill or are travelling. Looks like now it’s the time to change my mobile service. #strange