Freedom Mobile

Freedom Mobile Outage Report in Blackfalds, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Blackfalds, Alberta 02/13/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinng_MG Malachi🤩 (@Kinng_MG) reported

    @FreedomMobile is this worst phone company in Canada

  • SatnamGrewal Satnam Grewal (@SatnamGrewal) reported

    Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I am so disappointed and disgusted with your Customer Care team who would not help us out for ridiculous US charges. Every other mobile company we deal with has a $10/ day US plan and Freedom just soaked my son. Your staff would not listen and only wanted to argue

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both sides.

  • me_skhanal sagar (@me_skhanal) reported

    @FreedomMobile Live agent says he needs my login PIN to access my account inorder to suspend a phone line eventhough, I’m already logged in before chat. How can I trust a random person from Freedom to know my PIN?

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile when i suspended my service becoz ill be out of the country for 2 months, does it mean i still have to pay my monthly bills?

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible.

  • 11ptg11 Patrick (@11ptg11) reported

    @freedomsupport I dont have data anymore, I'm on roaming? Is there an outage?

  • RobGaudette Rob Gaudette 🇨🇦 (@RobGaudette) reported

    @freedomsupport Good morning! So I’m in the Muskoka-region for the next few days and have ZERO service. No roaming. No data. No LTE. Zilch. Can you reach out to me to assist cuz I’m using wifi currently but will need to use my phones maps etc. TIA.

  • wileymiley baddie b 🌙 🧸⃤ 🥺⃤ (@wileymiley) reported

    worst customer service @FreedomMobile