Freedom Mobile

Freedom Mobile Outage Report in Shep's Subdivision, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Shep's Subdivision, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Shep's Subdivision and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Shep's Subdivision, Ontario 03/12/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shep's Subdivision, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Shep's Subdivision, Ontario

Latest outage, problems and issue reports in Shep's Subdivision and nearby locations:

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • R0J0MI123 RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • girlwellread Girl Well Read (@girlwellread) reported

    @FreedomMobile my service is out for the second day in a row. How is this acceptable in 2022? It’s not 1983…

  • crazyxtina #TheWorldIsWatching (@crazyxtina) reported

    @FreedomMobile ONCE AGAIN I’M PAYING IN ADVANCE FOR A SERVICE THAT IS UNRELIABLE. #FIXIT #FIXITNOW !!! I’m so over this. I’ll have 3 lines and can’t even call you directly BECAUSE I HAVE NO SERVICE.

  • Romancemoviefan Romance Movie Fanatic (@Romancemoviefan) reported

    @freedomsupport Still can't phone, text or use data after that massive storm in Whitby. Any update on service issues?

  • LCoates95 Louise Coates (@LCoates95) reported

    @FreedomMobile how can I cancel my phone plan? Been on hold for nearly 30 minutes?

  • Funny_Face_Guy Funny_Face_Guy (@Funny_Face_Guy) reported

    Well, if @FreedomMobile @freedomsupport is purchased by this so called Telus Globalive agreement then I'll just cancel. Why you ask? @TELUS are greedy money hungry idiots who over charge their customers. And I will be unhappy if my cellular bill goes up becouse of it.

  • 11ptg11 Patrick (@11ptg11) reported

    @freedomsupport I dont have data anymore, I'm on roaming? Is there an outage?

  • char_flory Charlene Flory (@char_flory) reported

    Anyone else in Durham having service issues with #FreedomMobile

  • Geoff_Leo Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported

    @FreedomMobile since the #OttawaOutage hit it’s almost impossible to get service in my area. How about extending your nation wide data temporarily so people can use more than 500mb.

  • lexography_yeg Alex Liew (@lexography_yeg) reported

    @FreedomMobile customer service and technical support matters. unfortunately Freedom could not deliver so you’ve lost a customer to Bell @Bell_Support who was able to solve my Apple Watch issues without a problem.

  • haulyuhass__ L. (@haulyuhass__) reported

    @FreedomMobile how come I didn’t get an emergency alert for this thunderstorm warning?