Freedom Mobile

Freedom Mobile Outage Report in Brantford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brantford, Ontario 12/02/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network for Freedom.

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile they send me final bill $754.00.. for they say is Tab balance.. I'm ok with that.. but I want a credit for terrible service for last 12 months and they refuse saying it's not their problem @OttawaCitizen @ottawasuncom

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    @freedomsupport So your people keep calling at a bad time, but we need to talk about the end of my account, maybe more, depending on service. What you got for me? What's better than what I already got as for cost? I asked for email details but your staff ignore me.

  • sexyverna verna santos (@sexyverna) reported

    @missdesai88 @FreedomMobile Really sucks!!! Manager and the team sucks!

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile has informed has informed me today; We don't have to provide quality service just cell phones and you better pay or else. Seriously?? I switched because unable to resolve issues since Summer 2020.. @OttawaCitizen @ottawasuncom part 1

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile I want to resolve this.. I deserve a credit.. months trying to reach you.. got through only once in February.. and today because I hit "pay bill" you care when it comes to $$$ but don't care about service. @ottawasuncom @OttawaCitizen

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network from Freedom.

  • loolbox2 loolbox (@loolbox2) reported

    @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

  • mariosalomf Mario (@mariosalomf) reported

    @FreedomMobile has the worse customer service there is on this universe

  • sexyverna verna santos (@sexyverna) reported

    @FreedomMobile @FreedomMobile this company sucks! I changed my plan last June 2, pay my remaining tab but didn't give the offer of 22gig after you agreed both of the agent. They didn't know what they had in their websites. I found out they just give me 6gig then call again many times.