Freedom Mobile

Freedom Mobile Outage Report in Brantford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brantford, Ontario 12/10/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • advicepyro Denis Wong (@advicepyro) reported

    @freedomsupport (last bit should read: “doesn’t mention outgoing global texts while on the Freedom network”)

  • advicepyro Denis Wong (@advicepyro) reported

    @freedomsupport recently signed up a phone for the yearly 50 GB plan. Question about texts: within Freedom’s network, can we text any number globally, including Canada? And on partner networks, it’s always 5 cents a message to text anyone globally and in Canada?

  • pgib Patrick Gibson (@pgib) reported

    @FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.

  • JasonHodgesTO HODGES™️ (@JasonHodgesTO) reported

    Dear @FreedomMobile , Your customer service is horrible aswell as your network..the employees behind the counter are completely useless,NEVER any help to me ..i have had enough,im going to another carrier tomorrow..GOOD RIDDANCE TO YOU FREEDOM!

  • 80sgirlforever 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported

    @freedomsupport Ya it's off and on...only getting 2 bars maximum. Just thought I would let you know if anyone else was having problems.

  • pseudandry12 Pseudandry 🐀 (@pseudandry12) reported

    God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier

  • SvwOMYTfc ⚓️ThatOlCeePee🍁 (@SvwOMYTfc) reported

    @freedomsupport are there lines down because my coverage had been awful and I'm downtown Toronto. Never have issues.

  • CarrieReddick Carrie Reddick (@CarrieReddick) reported

    @freedomsupport No service in Cobourg ON. Haven't had any since yesterday

  • stuincanada Stuart Payne (@stuincanada) reported

    @freedomsupport my phone indoor voice calls (2 bars signal) is intermittently breaking up in last few days. No change to phone or calling location. Is the extreme cold this week in Calgary SE a factor for telecoms equipment?

  • Jas30317962 Jas (@Jas30317962) reported

    @FreedomMobile Can someone give me a call to refund my money as freedom never provided the services to me properly? I have been told that you port the number to the other company, so we can't refund? 5 months, 5+ tickets with your team, no issue resolved.