Freedom Mobile Outage Report in Brantford, Ontario

The latest reports from users having issues in Brantford come from postal codes N3R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (16%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Live Outage Map Near Brantford, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Brantford.

City	Problem Type	Report Time
Brantford	Internet	10 days ago
Brantford	Internet	10 days ago
Brantford	Phone	18 days ago
Brantford	Phone	4 months ago
Brantford	Internet	4 months ago
Brantford	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kate (@Marie1Kate) reported 12 minutes ago

  @freedomsupport Sorry dms are for whatever reason not working for me. Thanks, but I guess it will have to wait.

• ChrisW (@ChJWo) reported 14 minutes ago

  @freedomsupport And why wouldn't I qualify for the BYOP discount? I never buy a phone through the carrier. Why reward new customers and not give that same reward to existing customers?

• the_ritzii (@RitziiThe) reported 16 minutes ago

  @freedomsupport is freedom down is southern Ontario? My phones paid for this month but has no service as of midnight. My renewal is also the 3rd so what’s going on?

• Angela Onuora (@angelaonuora) reported 16 minutes ago

  After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

• Paul (@ChiefHubbaBubba) reported 17 minutes ago

  @freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.

• Lauren Cripps (@LaurenCrippsRN) reported 18 minutes ago

  @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

• kee (@WhyPreeeeeeee) reported 19 minutes ago

  **** @FreedomMobile This has been over 2 months now and I’m still dealing with this ****. They keep telling me I haven’t paid my bill and now they have called collections on me. There’s a reason I am no longer a freedom mobile customer. The worst customer service in the world

• ChrisW (@ChJWo) reported 19 minutes ago

  @freedomsupport Ok, so then again...I come back to my original point - that a new customer is getting better pricing.

• Kate (@Marie1Kate) reported 23 minutes ago

  @freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.

• Sarah Fullager (@Peach_Schnapps) reported 27 minutes ago

  @AnthonyLacavera @FreedomMobile Please do! I've been a customer since 2017. The o oh this g o ask is have more availability for service in the kawarthas and beyond. I always lose service past Newcastle