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Freedom Mobile

Freedom Mobile Outage Report in Brantford, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajneet51151863
    Rajneet (@Rajneet51151863) reported

    @freedomsupport trying to reach out you guys since morning and no luck.Never seen such bad support. Phone wont connect ,no one reply on chat,there is no information online why there is delay in response.Not only i was frustated with the network coverage and data speed now this.

  • ride_rd
    Cathy Richards (@ride_rd) reported

    @FreedomMobile why do I keep getting “cannot verify server identity” whenever I try to use wifi outside of my home? Why do I need to turn wifi off to access cellular? Terrible service. Many dead spots even in towns (Osoyoos).

  • TiffanyKShim
    Tiffany Shim (@TiffanyKShim) reported

    Is the @FreedomMobile network down, or is it my phone finally giving up me? (Hoping it's not my phone...)

  • Northern_Ron
    KeCo9804 (@Northern_Ron) reported

    @freedomsupport your customer service is absolutely horrible. I phone the number that just beeps. I go through live message no response.

  • moe_mnf
    Rugby Dude (@moe_mnf) reported

    @freedomsupport @kzarash Your network is non existent, keep looking

  • moe_mnf
    Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile is the worst. Pay more to have piece of mind.

  • KyleKlages
    Kyle Klages (@KyleKlages) reported

    @FreedomMobile Your WhatsApp support is garbage. Why do I wait 5 minutes between messages from the agent.

  • kzarash
    arash karimi (@kzarash) reported

    @impact_imagery @FreedomMobile Just shut up. Take your stupid *** somewhere ***.

  • Travispenner
    TP (@Travispenner) reported

    @freedomsupport I'm livid. I paid my bill through banking earlier this week and today your company took out the same amount on my visa when i NEVER signed up for autopay and ALWAYS refuse it. You are dangerously close to losing my business

  • lulubir67298641
    lulubird (@lulubir67298641) reported

    @freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin