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Freedom Mobile

Freedom Mobile Outage Report in Brantford, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LorenzoVanMatt4
    David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport Its ok I found a few other carriers willing to talk to me about taking me on as a customer.

  • Stand4Tibet
    TenLha (@Stand4Tibet) reported

    Hi @FreedomMobile if u hav installed glass shield in ur store, does it mean ur employees doesn’t hav to wear Mask??Please keep ur customer’s health in priority. I thought Govt has made it mandatory to wear mask in stores unless u have a different rule for ur stores! #disappointed

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. I am just warning keep away for yourself..

  • CrissyAD
    Cris (@CrissyAD) reported

    @freedomsupport I have been DM. Same type of service. Took 15 messages to get nowhere.

  • Keshav_Jais
    keshavjais (@Keshav_Jais) reported

    @freedomsupport I was no.6 on waiting list and if you’re telling me you guys were not able to get 6 iphones from Apple in more than 60 days then let’s just be real & you guys should just close down your business and start selling something else!!

  • stahrphighter
    stahrphighter (@stahrphighter) reported

    @FreedomMobile fix your payment system. Now I have $200+ in locked up pending charges because your bad card processing. Also love being hung up on by your reps or being told to call back tomorrow because they don't know how to fix something.

  • KimbraClaveau
    Kimbra Claveau (@KimbraClaveau) reported

    Thanks to @FreedomMobile for not giving a **** about customers who’ve been with you for 4 years. Considering your coverage stinks, I’d put a little more effort into customer service.

  • ahmed_imti23
    Imtiage Ahmed (@ahmed_imti23) reported

    @FreedomMobile i have received horrible customer service from one of your stores and they have lied to my face about certain things while ordering an iphone 12 pro max. Its been a month and when i ask them about an update they it could take a month or year, they dont know.

  • ughaGHOST
    Christmas Ho Ho Homo🎅❄️🎄☃️Jaye (@ughaGHOST) reported

    Lol about to change phone service providers. @FreedomMobile you're customer service is embarrassing.

  • mohamed26424
    Mohamed (@mohamed26424) reported

    @MatthewInVan @FreedomMobile Yo it's a fake website designed to steal your info. I don't think Freedom Mobile has Support on WhatsApp