Freedom Mobile Outage Report in Brantford, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (59%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Live Outage Map Near Brantford, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Brantford.

City	Problem Type	Report Time
Brantford	Internet	one month ago
Brantford	Internet	one month ago
Brantford	Phone	one month ago
Brantford	Phone	5 months ago
Brantford	Internet	5 months ago
Brantford	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kesha (@missdesai88) reported 9 minutes ago

  @FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.

• Kate (@KatePens) reported 9 minutes ago

  .@freedomsupport been trying to get an issue resolved for 3 days. Customer service has been unprofessional and ridiculous. If I do not receive a response here, I am going public. You cannot charge people for being in the states when they were not in the states.

• Kesha (@missdesai88) reported 10 minutes ago

  @FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.

• david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported 10 minutes ago

  Hopefully, that support ticket with @FreedomMobile is taken care of soon as i really want to do an upgrade :(. damn system error, saying i owe 1 Dollar even after paying my tab in full lol.

• Nitin Singh (@nS_Nitin) reported 15 minutes ago

  @freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number

• Andrew Gilbert (@rapidlytapardew) reported 18 minutes ago

  I’ve been trying to pay a @FreedomMobile bill for over a month now and it just cannot happen for some reason. The app, website, automated phone, and live customer service have all just not worked. Do I have to try bitcoin or like sheep skins or something?

• Tess Tyckle (Shim/****) (@TTyckle) reported 18 minutes ago

  @FreedomMobile Do you guys have an update on group messaging support? Everytime I inquire I get told “We’re working on it”. That was two years ago, and there’s still no group messaging. What’s up with that?

• david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported 19 minutes ago

  so was talking to someone from @freedomsupport about my issues with upgrading online and was told no i can not do it online i am not eligible due to a recent billing delay? i have to go instore. now tell me how can someone do that when my city is on lockdown?? makes no sense.

• Ritenowbabs (@ritenowbabs) reported 22 minutes ago

  @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.

• Jon (@Jon49071940) reported 23 minutes ago

  @freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!