Freedom Mobile

Freedom Mobile Outage Report in Brantford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brantford, Ontario 12/31/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport So, as an example, look at. The LG 8x atm, I see it says to check stores, but unless I login, there's nothing about online stock. Or is that the sign in and of itself?

  • Takinagrumpy T.J. Smola (@Takinagrumpy) reported

    @FreedomMobile my texting has been down since 6pm christmas day everything else works fine. Anyone else have this issue?

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

  • kylemsguy Kyle Zhou (@kylemsguy) reported

    @diyyinah @FreedomMobile Oh damn. I picked up a $75 for 20GB plan at the beginning of the year. At least I have 5G? I don't trust Freedom coverage enough to hop over, though.

  • virtuous_sloth Bruce Elrick (@virtuous_sloth) reported

    @Crackmacs @BradHenke2 From what I can see, Shaw is leveraging the Freedom LTE network. I was on Freedom from when they were WindMobile, back in the dark days before Calgary upgrades. I moved 4 lines from FreedomMobile to ShawMobile using the $15/line-month but discounted to $0 and just pay by the GB.

  • KateKutka Cousin Kate (@KateKutka) reported

    @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.

  • Crackmacs cm (@Crackmacs) reported

    @gfinockio @koodo @FreedomMobile Mr went with freedom. Hes never been a client. Looking forward to seeing if they have improved

  • StinsonAF Adriana (@StinsonAF) reported

    @freedomsupport having issues sending MMS. Anything down?

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport #COVID #BOXINGDAY please can I get a DM link as I am currently being abused by a Freedom agent named S.C on Twitter. This person does not read and is infuriating - agent also keeps telling me to go to a store - please help

  • WendyUsher Wendy Usher 🇨🇦 (@WendyUsher) reported

    @Crackmacs @koodo @FreedomMobile I've been with Freedom for years, back when it was Wind, and I have had zero issues. I now also have their home internet service with which I also have zero issues.