Freedom Mobile Outage Report in Brantford, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Brantford, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (63%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Good Bandit
(@pimpet) reported
@freedomsupport @RomanVeerah Pls try not to mislead us. I have been speaking with your customer care for 3 days in a row. And the feedback is offers are only for new customers. I guess loyalty does not pay afterall.
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Paul Renaud 🇨🇦
(@mrpaulren) reported
@AnthonyLacavera @FreedomMobile I have been using wind basically since I could. I still can't find better pricing on anything else. An upgrade in the tower network through quebec would make it a no-brainer
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Zain
(@syedzali71) reported
@FreedomMobile y’all genuinely trash why do I not have service at home😭
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.
(@nonamemoneyacc) reported
I confirm the freedom account number with the Koodo rep to make sure it goes through with no problems just to be told by @FreedomMobile we didn’t send the right number. Why do you want my number so bad?
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planet sandwich
(@pIanet_sandwich) reported
@FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.
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Elizabeth Vasquez
(@Ely_Vasquezz) reported
@FreedomMobile I need help with my account please
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BrikaFrika (she/they)
(@Brikafrika) reported
@FreedomMobile I just tried twice (after being ignored the 1st time) to do my contact tracing due diligence to get a message to one of your service techs about a possible exposure last Wednesday. They told me to fill out a complaint form. Seriously WTFing about safety here.
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Nïc Cuntÿ
(@nicolecounty) reported
@FreedomMobile Just had your customer service hang up on me? Real professional of him. I’m actually gobsmacked. Can’t wait to switch my phone and broadband now #freedommobile #canada #dontbother
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jennifer stephens
(@ohnojen) reported
@FreedomMobile If only you would assist your current customers instead of tweeting my advice is to Pay a bit more and go with a different company. This company has yet to assist me. Not once. Not ever. I literally beg for service
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PapaGord
(@audiobeing) reported
@freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???