Freedom Mobile

Freedom Mobile Outage Report in Brantford, Ontario

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The latest reports from users having issues in Brantford come from postal codes N3R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brantford, Ontario 01/18/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brantford, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Brantford.

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City Problem Type Report Time
CanadaBrantford Phone
CanadaBrantford Phone
CanadaBrantford Internet
CanadaBrantford Phone
CanadaBrantford Phone
CanadaBrantford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Are you *actually* shitting me? Why the hell am I penalized for committing myself another 2Y with you guys? What ******** are you connecting you need this kind of thing for? I never had to do this **** when I worked retail! This isn't going to stand. Is $30 worth 4 lines?

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @adifood1234 @freedomsupport Freedomes home network is great, I just used all my data so I wanted to use the 1GB of roaming I get with them. Its just they change the names of the network (Telus Rogers etc…) to Nationwide so you have no idea which one your connecting too. Only 1 of them works. Or it should

  • Ani1u7 AniluTechyGal  Stay safe - shop local 💙💙💙 (@Ani1u7) reported

    @FreedomMobile When you were Wind you charged me $68 for being out of zone when I was certainly in it. Never used you as a carrier since.

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.

  • RachelMRedmond1 Rachel M. Redmond (@RachelMRedmond1) reported

    @FreedomMobile pathetic customer service... and pathetic cellular service

  • adifood1234 Adi lally (@adifood1234) reported

    @iamgroot11 @freedomsupport I’m with Rogers and the service is great.

  • dane_clark dane clark (@dane_clark) reported

    @freedomsupport I am trying to get a hold of CRA and I keep getting disconnected after a couple of hours. According to my research this is a freedom mobile issue. Is there any way to get around this? I need to be able to wait for 6+ hours without disconnecting to get through.

  • AyeshaJ85 Ayesha Jaat (@AyeshaJ85) reported

    @FreedomMobile @SamsungCanada Breaking Bad. But just finished season 1. It's so binge-worthy

  • CVivera Cindrella Vivera (@CVivera) reported

    Supervisor Chris @FreedomMobile is not in an intention to help the customers.He said nothing can be done, it’s policy to lose money and false promising reps are all natural here. All I could do, is suck up the pity recompense and smh.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I did fortunately track one down. However, I have another question - I was told, even as a 7y+ customer at this point, that when I went to get it, there was a $30 connection fee. Care to explain what I'm paying you to connect? You handed me a device. I even have to put in the sim