Freedom Mobile

Freedom Mobile Outage Report in Brockville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brockville, Ontario 12/01/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WestCoastRidrz Lýł3 (@WestCoastRidrz) reported

    @freedomsupport outage in parts of #Abbotsford, nothing to report @freedomsupport? Apparently there's a fibre cut...

  • kanyekitheaa sarah (@kanyekitheaa) reported

    @swagistaniii @FreedomMobile fix up lol

  • daveyesha14 Yesha (@daveyesha14) reported

    @FreedomMobile,I cancelled ur plan in Oct 2020. In Nov 2020, Freedom issed a final balance statement and said that I will receive a refund check within 6-8 wks.I am still waiting even after 10 wks! Contacted customer service atleast 5 times but no response.Worst customer service!

  • MonkeyShines74 Jeremy (@MonkeyShines74) reported

    ******* @FreedomMobile. Bastards suspended my account for no payment after the money was taken out of my bank the day prior. I should cancel and go with another provider. Been with them for years!

  • TarunBB Tarun Babbar (@TarunBB) reported

    @FreedomMobile I am really frustrated dealing with you and your customer care. If your systems are always down and under maintenance, why don't stop selling new connections? I have requested a new sim card, and poor me decided to buy from you. 3 weeks and the order is not gone!

  • synth4ever synth4ever (@synth4ever) reported

    @freedomsupport @allanthegolfer Same issue here on the west coast. Sent you a DM. Unable to send outbound text msgs since 1:12pm PST, but can receive them. Already called in and have a ticket #. Pls have network tech investigate if there's a SMS outbound network issue ASAP.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • sukritikhosla Sukriti (@sukritikhosla) reported

    @FreedomMobile @Brightstar [2/2] customer service I was told the request is expired and can not be recreated (which I never submitted), the rep hung up on me without resolution. Terrible experience and my insurance money is not returning any repairs.

  • maamekyei Marcie (@maamekyei) reported

    @freedomsupport I made the required payment on Friday for my freedom service but Freedom canceled my services from Friday and overcharged me and my phone is still out of service and nobody from Freedom has been able to help me get my service back! It’s been 4 frustrating days!

  • vulpiixxxx vulpix ~ (@vulpiixxxx) reported

    @freedomsupport Are your phone services down? I can't receive any phone calls and it says the server is unreachable