Freedom Mobile

Freedom Mobile Outage Report in Brockville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brockville, Ontario 03/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Nat1spc Natural 1's (@Nat1spc) reported

    @freedomsupport tried to upgrade my phones over the phone tonight and had The. Worst. Customer. Service. Ever. I don't know how this is allowed when in store your staff are so sweet. Considering canceling

  • NotHappyWithFr1 Not Happy With Freedom Mobile (@NotHappyWithFr1) reported

    Here's @freedomsupport generic message! "Hi there, if you have a question or concern about our coverage map please send us a DM and we'd be happy to assist further! -I. H." I told you my concern now fix it!

  • HuxBear HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    It's ridiculous that I've been trying to top-up my cellphone account so I can, oh...I don't know...USE MY CELLPHONE for 2 days & your system STILL can't process credit cards. Being told "Oh, just go to the store & buy a top-up code. Bye!" is NOT a solution. @freedomsupport

  • ChimpGenes 🇬🇧 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported

    @TravelEatAwe @FreedomMobile @freedomsupport CRTC supposed to protect customers but these companies charge an arm and a leg for their service other countries/companies charge pennies for

  • muneer_bey Muneer Bey (@muneer_bey) reported

    @Bell_Support my phone gets disconnected every time I talk to someone. Bell is saying your iPhone has issue, apple checked but found no issue. Never had issue with freedom. Did not know Bell would f me up like this shame on you Bell. @FreedomMobile

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

  • traceyannchrist Tracey Christopher (@traceyannchrist) reported

    I've never been so upset and disappointed in a phone service carrier as I am with @FreedomMobile. Within 3 days of signing up for additional lines, I have a bill that's over $300 and now my phone line suspended 😡... This is unacceptable, and poor customer service @FreedomMobile

  • petercharnish Peter Charnish (@petercharnish) reported

    @freedomsupport how i contact support

  • BowmanNancy Nancy: 🇺🇦 #StandWithUkriane. Voting Rights & BBB (@BowmanNancy) reported

    @AnthonyLacavera @FreedomMobile Canada needs more options, lower prices, better service... Here's hoping you're successful.

  • breakfrom_TO BRIDGE ℞ (@breakfrom_TO) reported

    @FreedomMobile for telecommunications company you need proficient customer service agents , they are slow & lead to aggravation… like why am I in a chat with an agent to change my service and it’s been 5-7mins and they’ve still not asked what plan you’d like to switch to ?