Freedom Mobile

Freedom Mobile Outage Report in Brockville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brockville, Ontario 01/15/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Clevareno clevareno (@Clevareno) reported

    @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

  • CountryMusicEmo EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    @freedomsupport As you found out Yes you have to be a current or former @ShawInfo customer in order to get @FreedomMobile Home Internet !

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport My statement stands. Your responses are arrogant. I could not imagine dealing with such a company. You actually think our caches could be the culprit…don’t think you understand caches. More likely you have a DNS propagation issue. Your end.

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @samicoteli If everyone is telling you it's broken, IT'S NOT US. The fact that it works for you doesn't mean everyone's cache and cookies need clearing. Is this how your mobile support works? FAIL.

  • dmakwana11 Dhruv Makwana (@dmakwana11) reported

    @freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓

  • mithun_palad Mithun (@mithun_palad) reported

    @freedomsupport FIX YOUR WEBSITE THERE IS NO UPDATE AUTPAY!!! To set up or make changes to your AutoPay in MyAccount, follow the steps below: Go to MyAccount. Select View Billing Details. Under Manage Billing, select Sign up for AutoPay or Update AutoPay.

  • Pauuuu34715942 Pauuuu (@Pauuuu34715942) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be alone #JFCShawnMendes