Freedom Mobile

Freedom Mobile Outage Report in Brockville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brockville, Ontario 12/08/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhishekBitoli1 Abhishek Bitolia (@AbhishekBitoli1) reported

    @FreedomMobile it’s been a week I hv tried calling customer care nobody answered my query. Despite of paying $135 to freedom I am still getting 3G in my phone !! It’s a scam

  • SinghHumdard humdard singh (@SinghHumdard) reported

    @FreedomMobile when are you planning to launch 5G network in Canada?

  • DeniseLHeureux1 Denise L'Heureux (@DeniseLHeureux1) reported

    @freedomsupport Then who's the lower cost cell service company that's associated to Telus?

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile I have skipped a day decorating before. Though, setting up the lights (on the ceiling) and never taking 'em down again, and leaving them running 24 hours a day, 7 days a week, 365 days a year (despite what the manufacturer claimed would cause a fire - they're LED).

  • emgiftboxes EM Gift Boxes (@emgiftboxes) reported

    @FreedomMobile What does it take to get someone to call you back after an issue has been escalated? I have been waiting 3 weeks for a call back from a manager. In the meantime I have spoken to multiple agents and none of them have been able to resolve the service issues.

  • kidd1230 Doug McGinn (@kidd1230) reported

    @freedomsupport my mother's freedom cell hasn't been able to receive or send calls, same with text messages. Surrey BC. is there an issue?

  • adeolalatona Adeola (@adeolalatona) reported

    @freedomsupport your ridiculousness is beyond me . I want to upgrade my phone and your agent is insisting on a connection fee for a customer who has been with you for over 3 years.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile I only tried once using mine as a mirror (mirror screen protector). Had to get rid of it, because couldn't see **** in bright environments (especially outside!). LOL Better to have an actual mirror. One that doesn't render your screen... half useable.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @freedomsupport Thank you. Its unfortunate that the customer service reps aren’t aware of this