Freedom Mobile Outage Report in Brockville, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ConnedSoomer (@ConnedSoomer) reported 5 minutes ago

  @freedomsupport None on the freedom network because I left. You guys are bad.

• Matt Flindell (@flinner30) reported 6 minutes ago

  Maybe work on your network coverage too. Incoming calls are going right to voicemail. @freedomsupport.

• Rhoda Tsui (@RhodaTsui) reported 7 minutes ago

  @freedomsupport Hi, I canceled my ac back in early 2018 and suddenly two months ago I got a bill saying that I owed an equipment and now get a bill of $60. I told the CS lady that I returned everything back then, but then they asked me for the paper receipt from early 2018! Pls help.

• Matt Flindell (@flinner30) reported 8 minutes ago

  Hey @FreedomMobile how about you take some of your marketing budget and hire more support staff? You guys are just awful and I regret switching from @TELUS.

• Duffy Monaghan (@Outdoor_Easy) reported 9 minutes ago

  @freedomsupport No. Lol. I don’t want to pay more money at all. I want a broader network where my freedom data works outside of Ottawa. That would be what I’m after.

• Bipolarhitchhiker (@danddrost) reported 15 minutes ago from Vancouver, British Columbia

  @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

• Colin In London (@CJMELondon) reported 17 minutes ago

  @freedomsupport Hey @freedomsupport, I'm trying to pay my bill. The card I had on record expired. I can enter the new card info no problem, but it won't let me change my billing address, which is different for this card than it was for the old one. Please advise.

• Sandy Segeren (@ssinca95) reported 17 minutes ago

  @FreedomMobile I have been waiting for over an 1¼hr for a reply to my WhatsApp request for service. What's up with that? This is *terrible* Customer Service. I guess I'm happy I'm not listening to muzak

• Dallas Groot (@iamgroot11) reported 21 minutes ago

  @FreedomMobile More 5G phones with no 5G on the network.

• @sungmanitu63 (@sungmanitu63) reported 21 minutes ago

  @freedomsupport I am done with you. I will honour my contacts on both phones but when it's done I will never use your services or failed phones again ! Never again (.)