Freedom Mobile outages and service status in Brockville, Ontario

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 5 minutes ago

  @FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.

• 
  CONSTANTINE VALDOR (@kami_007x) reported 5 minutes ago

  @FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers

• 
  Al Sadius (@Alsadius) reported 6 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Riu (@SiuRaymondsiu) reported 9 minutes ago

  @FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink

• 
  manish midha (@midha_manish) reported 12 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Allen (@RealAllenTV) reported 16 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  Joe bala (@joebalacan) reported 17 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Stephanie the alchemist (@Stephdalchemist) reported 19 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Scott (@NevinMcScott) reported 19 minutes ago

  - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

• 
  Heynow (@heynow19951) reported 20 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years