Freedom Mobile

Freedom Mobile Outage Report in Brockville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Brockville, Ontario 11/12/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jaiminIndian Jaimin Patel (@jaiminIndian) reported

    @FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport

  • SomeRandomGuySO Some Random Guy 🏳️‍🌈 cowboy like me stan 🤠 (@SomeRandomGuySO) reported

    @The_Peace_Dude @airtelindia @FreedomMobile helppp i thought only India had that problem 😭😭😭

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile @freedomsupport I would recommend this network for anyone. I placed an order since Dec 21, 2020. It did not came to me. I wanted to cancel it while they say wait to receive it then cancel. I asked when can I get it? they answer that they do not know where is it

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @FreedomMobile you and brightstar have the worst customer service ever. Why pay for coverage if brightstar wont fix the phone

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport I don't have a good experience with your live chat they just ask me to call your phone contact center which had problems so I'm stuck in a loop, I'll try again in a couple of days. I'm not DMing my information not confident private information will be secure

  • DianaPuerta2002 Diana Puerta (@DianaPuerta2002) reported

    @FreedomMobile terrible service at the newmarket location, girl in customer service ruin my Saturday after messing up my account. Where can I formally complain ?

  • JeevanMehmi9 Jeevan (@JeevanMehmi9) reported

    @freedomsupport hello, my new freedom mobile connection is not working. Showing roaming sign. Please help

  • decentaries alyssa🌞 (@decentaries) reported

    @FreedomMobile I’ve paid my bill and now need me phone for crisis services. It’s been 24 hours. My number is 2895011794 please fix it.