Freedom Mobile Outage Report in Brockville, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

Internet (56%)
Phone (31%)
Total Blackout (6%)
Wi-fi (5%)
E-mail (1%)
TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Terry Austin (@GoJuDragon82) reported 6 minutes ago
They offered no help as well and when I mentioned I am going to switch carriers based on this interaction alone they send me to another department who says they can offer me five dollars as compensation. Anyone know a better Carrier than Freedom? @FreedomMobile
🃏 (@Jemini___) reported 9 minutes ago
Praying for all the people on @FreedomMobile’s garbage network right now 🙏🏾🙏🏾🙏🏾
Charles T (@CharlesMicah) reported 11 minutes ago
@freedomsupport @meadoval4lyf I'm on the subway today too and finding the same thing! No Freedom service in any downtown Yonge stations or tunnels that normally have coverage.
carsoflondonontario (@LorcanDuval) reported 13 minutes ago
@FreedomMobile When will LTE plus be available for all of Ontario? I'm in London Ontario, and I only get LTE+ in two areas, but it's as slow as 3G
Sergio (@SergioInToronto) reported 14 minutes ago
@FreedomMobile cell service isn't working on TTC line 2. Did Rogers shut it down?
Jenn Jenn (@indi_jenn_ous) reported 15 minutes ago
@APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.
Ciel21 (@Ciel2114) reported 18 minutes ago
@FreedomMobile Will your company retain the TTC wireless network access when Shaw sells Freedom Mobile or does Rogers get the TTC wireless network as part of the Freedom telecom sale?
ninetteibanez (@ninetteibanez) reported 18 minutes ago
@freedomsupport I am sending you a DM and it keeps on failing. My settings are correct. I need to fix phone's screen damage ($39). Your service request keeps pushing for a replacement device ($129). We have the protection plan.
Raj Joshi (@hantar2022) reported 23 minutes ago
@FreedomMobile if all you do is make roaming fees reasonable I would switch to your service. $15/day is ridiculous - roaming in Canada with a phone from India is $1/day.
Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 24 minutes ago
@FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?