Freedom Mobile service status in Brockville, Ontario
Why is my Freedom Mobile service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Freedom Mobile
Freedom Mobile is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (33%)
- Total Blackout (5%)
- Wi-fi (4%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Varnai (@PeterVarnai3) reported@freedomsupport Hi, my service has been down since yesterday evening (no data, no texts/calls). My payment for April was automatically deducted a day prior. I also cannot access my online account - after sending a security code to my email, it just gets stuck. Any tips?
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DR. M.F. BABA FROGMAN (@DRMF_FROGMAN) reportedtruly, @FreedomMobile would be an incredible service... if it worked at all ๐ thanks for absolutely nothing, all the time.
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Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported@FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?
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CanadianRaccรธรธn (@CanadianRacc00n) reported@FreedomMobile I am having issues with the app but I want to be able to get a new phone plan that gives me more data per month. Mainly because I fly through my data in less than 2 weeks.
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๐ฃ๐โ๐ฆโค๐Resilient to Trauma ๐ป๐ฆ๐ฆ๐ฅ๐ฆ๐ฆ๐ถ๐ฆ๐๐ฆ (@mysticcshadow) reportedYo #FreedomMobile where is my phone service at?
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Dylan Freeman-Grist ๐ (@freemangrist) reported@freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?
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๐๐ (@ciggmar) reported@freedomsupport hi! Is there some sort of network problem? I cannot send or receive texts and cannot make any calls. Really frustrating when my employer needs to reach me by phone and canโt get a hold of me.
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Jenn Jenn (@indi_jenn_ous) reported@APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.
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Donato (@donatorinaldii) reported@freedomsupport Iโve already done this but I still canโt get an esim until the 25th of April when my billing cycle restarts, unfortunately I need this solved a lot sooner then that. If youโre able to provide me an answer, I would love to get on the phone with someone that could possibly help me.
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Stan ๐ฟ๐ผ๐จ๐ฆ๐บ๐ธ (@tipeiomaserious) reported@FreedomMobile not happy with the level of service provided by your associates and your vendor Likewise. I need my phone repaired ASAP, mailing it in for repairs without a temp replacement is not an option. 10 year customer with 4 lines... ๐๐๐๐๐