Freedom Mobile outages and service status in Brockville, Ontario

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Sadius (@Alsadius) reported 2 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  bikku (@bikku88) reported 2 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  Not Op Cue (@NotOpCue) reported 3 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 3 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Riu (@SiuRaymondsiu) reported 4 minutes ago

  @FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink

• 
  the other KC (@iamtheotherkc) reported 5 minutes ago

  Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 6 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• 
  Spike (@HeyimSpike) reported 8 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  mystofrealm (@mystofrealm) reported 8 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  Allen (@RealAllenTV) reported 10 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane