Freedom Mobile Outage Report in Burnstown, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Burnstown, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (38%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Onuora
(@angelaonuora) reported
@freedomsupport There’s no message in my DM’s from you. Anyway, Tishar (I hope I spelled his name correctly) from customer care has resolved the issue. He is the sort of personality you want dealing with customers. No customer deserves the manager I spoke to this afternoon. A nightmare.
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Kate
(@Marie1Kate) reported
@freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.
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Elizabeth Vasquez
(@Ely_Vasquezz) reported
@FreedomMobile I need help with my account please
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DB
(@DB_flygirl) reported
Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…
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ChrisW
(@ChJWo) reported
@freedomsupport And why wouldn't I qualify for the BYOP discount? I never buy a phone through the carrier. Why reward new customers and not give that same reward to existing customers?
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PapaGord
(@audiobeing) reported
@FreedomMobile your customer service is the absolute worst. I pay my bill early and you still take another payment?? No one is able to help.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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Jonathan H
(@jholowka) reported
@freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?
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Kate
(@Marie1Kate) reported
@freedomsupport Sorry dms are for whatever reason not working for me. Thanks, but I guess it will have to wait.
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big rig
(@DeepakK01310323) reported
I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile