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Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WanderingRy
    Ryssa (@WanderingRy) reported

    ok i have my phone back after a month of not having it. so just so we are all aware @FreedomMobile sucks. my phone was gone for repairs from NOVEMBER 9th to DECEMBER 4th. My bill is $117/mo and I asked them if they could credit me for the month since i didn’t have my phone

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind.

  • emd20000
    ANAVRIN (@emd20000) reported

    @FreedomMobile I am freedom customer for almost 2 years and i work around amazon in ottawa ! Still after almost a year there is no coverage around that area ( boundary road ottawa ) this is ridiculous ! When you guys want to fix that ? I had no signal for whole day today 😡

  • WanderingRy
    Ryssa (@WanderingRy) reported

    @freedomsupport Hey! No clarity needed, I’ve already been on the phone with y’all on multiple occasions and have been told by supervisors and after waiting on a callback, a manager who literally can’t do anything for their customers nor do they care if you’ve been a customer for 5 years :)

  • fatihce23
    AGA (@fatihce23) reported

    @freedomsupport At least 5-6 times tried.. no help nothing .. just by responding like that trying to show yourself as a good company..

  • super_moose_fgc
    Negative-Edge Lord (@super_moose_fgc) reported

    @FreedomMobile I just wasted almost 3 hours of my life with your HORRIBLE website. It doesn't let you order addons when you upgrade phones, and your chat service is completely useless

  • Vanislandlady87
    Ann Gibbons (@Vanislandlady87) reported

    Finally!!!!!! After 2 freaking days, I have my phone back!!!! I will never ever deal with @FreedomMobile ever again after the hell they put me through!! #myphone #unlock #pain

  • WanderingRy
    Ryssa (@WanderingRy) reported

    not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of

  • MochaRemedy
    MochaRemedy (@MochaRemedy) reported

    @FreedomMobile employees refuses to help me! I have a cheque from 2017 for MONEY OWED TO ME that I can't use.

  • ArcticEidolon
    Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...