Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 02/06/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kixnnxx KB🧚🏾‍♀️ (@Kixnnxx) reported

    @FreedomMobile you guys have the worst customer service I have ever experienced in my entire life.

  • kirru2001 Kiran Chinta (@kirru2001) reported

    @freedomsupport unable to connect to any network on international roaming. While in indoors Wi-Fi calling works good

  • aftsmt Arian (@aftsmt) reported

    @freedomsupport @OshawaBuddha Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

  • RickKulesza Rick Kulesza (@RickKulesza) reported

    @freedomsupport I could not here calls , some times cracking, sometimes nothing at all, generally they could hear me, is there a problem…. Windsor Ontario

  • YUNGB_MIA N (@YUNGB_MIA) reported

    @freedomsupport My bill was 2 days late and y’all forced me to pay TWO bills.. you guys have horrible service

  • manukshaji Manu Shaji (@manukshaji) reported

    @freedomsupport I could not login into my account from yesterday

  • Karen46391367 Karen (@Karen46391367) reported

    @freedomsupport can you check why group messaging on my iPhone is not working suddenly? Can’t send or receive text in group messaging.thanks

  • _sheepking JB 🍁 (@_sheepking) reported

    Why is every @FreedomMobile customer care rep extremely incompetent. Im doing a simple plan change and it has taken over an hour. This is one of the most basic things in Wireless

  • junezaria Laura Nerenberg 🎻 (@junezaria) reported

    On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    @FreedomMobile How do I kill shawmobilehotspot on my iPhone? Someone in my building has it turned on and my iPhone constantly connects to it instead of my home network multiple times a day. It's slow, and means I can't control lights, speakers and my AppleTV from my iPhone.