Freedom Mobile Outage Report in Burnstown, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burnstown, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Winter. Mitákuye Oyás’iŋ
(@WinterBourneTO) reported
@freedomsupport 1am whaaaat??? They're taking calls till 1am?? holy damn. That's incredible. Well I kinda wanna talk to Loyalty. Are they taking calls till 1 am as well?
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Liz
(@liznorris519) reported
from
London, Ontario
@ReinhartG @FreedomMobile I’ve been with @koodo mobile forever. Unlimited text and calling and 10G for $60 a month. I’ve never had an issue and no contract.
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AKSHIT RAHEJA
(@akshitraheja) reported
@CrystalGs_World @freedomsupport I am having the same issues. @freedomsupport you need to escalate this. You guys are not even aware of the issue. What are your field analysts doing if they are not aware of the issue? Everytime end user has to complaint and then it’s escalated. Ridiculous.
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Rik Ro
(@ungullibleguy) reported
@plutoorbust @DaveSfmg54 @FreedomMobile Hahaha have you called and had any real issues where you had to speak to customer service or you one of Freedom Mobile's employees sticking up for them, because you're obviously oblivious to the lack of service apparently
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alberteje66
(@alberteje66) reported
@freedomsupport are you still having data connection problems in Mississauga?
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trevor noseworthy
(@TrevorNose89) reported
@FreedomMobile is so garbage get no data coverage in Richmond Hill Ontario. Go outside of the GTA the network doesn't work even in GTA it's garbage. Pay extra with another company for a reliable service. And don't respond stupid Freedom mobile this isn't intended for a response
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AKSHIT RAHEJA
(@akshitraheja) reported
@freedomsupport How much time will it take to fix. Any ETA for that?
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CaribbeanBreeze
(@CaribbeanBreez_) reported
@_tweeeet_ @freedomsupport Oh it gets worse! Their customer service is a complete joke of poorly trained reps that don’t know much about their primary service. Pathetic.
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J P
(@BraveTube) reported
Heads up #ldnont @FreedomMobile does not care about long term customers. Billed me extra saying that I was in the USA when the Borders were closed, they don't listen and added the extra phone protection plan when I Said NO to it, customer service at its worst ! Very unhappy
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tc
(@tc200072) reported
@FreedomMobile you sent me an offer for free phones. When I tried to redeem it, you told me it expired2 days before. Why not write the expiry date on it? Why do your call centers tell me no one can escalate my complaint , and your actual escalation form results in no reply?