Freedom Mobile Outage Report in Burnstown, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burnstown, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Gucci
(@BrianIsGucci) reported
@freedomsupport why is my data not working when I’m at work? It works well outside, but when I go inside it changes to 3G and nothing loads for me.
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Shukla
(@Neelshuk1) reported
@freedomsupport Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.
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Max
(@Max60840129) reported
@FreedomMobile horrible customer service! Y'all offering new customers a special plan and don't want to allow your current customers to opt in, really shows us how much y'all appreciate our business. And customers with pay as you go can cancel service and rejoin to get the deal
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Michael
(@Michael70858663) reported
@freedomsupport You just want me to DM so people don't get to see what kind of company you really are I'd rather just tweet my problems out about your crappy company
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Duke Boerschke
(@eboerschke) reported
@freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.
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Rob Gaudette 🇨🇦
(@RobGaudette) reported
Hey @freedomsupport Peeps! Had called in looking to add a 3rd line but was told they can’t help me. Are you able to? I’m bringing my prior Freedom-bought device and assign to existing account. Can ya help a guy out?
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Michael
(@Michael70858663) reported
@FreedomMobile All I got was a sorry and will deduct five dollars a month off your next bill s***** customer service won't return the money. They'll never see another dime from me.
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Max
(@Max60840129) reported
@FreedomMobile Horrible customer service
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Jules of the Rain
(@Jules202277) reported
@freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS