Freedom Mobile Outage Report in Burnstown, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Gill (@PaulGil48156793) reported 2 minutes ago

  @freedomsupport I signed up for a promo at the beginning of January and never received my SIM and now I am being told my account cannot be found and I am SOL. This is very disappointing, I got it for my son’s birthday which is coming up.

• Violent Gentelmen (@2018Violent) reported 2 minutes ago

  @freedomsupport over charge my account then give me the run around with terrible customer service! Keep my $27 over charge!! Cancelled my account because of useless customer service!

• Jordan Randall (@JordanJrandall) reported 5 minutes ago

  @FreedomMobile The lag time on getting a security to code to login to my account is a joke!

• Kunal Shah (@kush1605) reported 7 minutes ago

  @koodo I don’t understand if this is the level of customer service you offer @FreedomMobile is way better being T4. It will be a night mare to think of @TELUS customer service based on koodo’s. Stunned ! #koodowaste👎🏻

• ahsm444 (@ahsm444) reported 10 minutes ago

  @FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

• _license_to_trill (@critica13948310) reported 11 minutes ago

  @FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.

• Enefa-a Erekosima🇨🇦 (@Enefaaerex1) reported 11 minutes ago

  @freedomsupport @Apple And @Apple asked that I take it back to Freedom Mobile. After exhausting everything I could, I think I will be needing the help of the media and a good lawyer to see this through this.

• carsoflondonontario (@LorcanDuval) reported 15 minutes ago

  @freedomsupport How do I access Freedom mobile Nationwide data I have 1 GB I need it for when I'm in school because we don't have any service inside our school

• Rui Carvalho (@Rui_MP_Carvalho) reported 16 minutes ago

  @freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!

• Kody @🏡. (@Kodes) reported 16 minutes ago

  Having the worst experience with @FreedomMobile right now. Cancelled an unused line in August, but they didn't update their system. Then they continued to bill in stealth, until we get a collections agency letting us know there's an outstanding amount.