Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 12/18/2025 06:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @freedomsupport Eventhough your representative promised me on PM that the activation charges would be waived (credited). I have just received the first bill that has $30 activation charges. Frustration doubling up. A good way to welcome new customer! #freedomExperience

  • ayush_nahata Ayush Nahata (@ayush_nahata) reported

    @freedomsupport @FreedomMobile Its sad I have to chose this medium to communicate. I was a Freedom customer till 4 days back, however was facing so many network issues and after reaching out to you multiple times and getting resolution, I had to move to another provider (1/2)

  • BraveTube J P (@BraveTube) reported

    Heads up #ldnont @FreedomMobile does not care about long term customers. Billed me extra saying that I was in the USA when the Borders were closed, they don't listen and added the extra phone protection plan when I Said NO to it, customer service at its worst ! Very unhappy

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile is so garbage get no data coverage in Richmond Hill Ontario. Go outside of the GTA the network doesn't work even in GTA it's garbage. Pay extra with another company for a reliable service. And don't respond stupid Freedom mobile this isn't intended for a response

  • tc200072 tc (@tc200072) reported

    @FreedomMobile you sent me an offer for free phones. When I tried to redeem it, you told me it expired2 days before. Why not write the expiry date on it? Why do your call centers tell me no one can escalate my complaint , and your actual escalation form results in no reply?

  • Truewags B Wags (@Truewags) reported

    @FreedomMobile what up with the network? I can send or receive texts from non iPhones!

  • ayush_nahata Ayush Nahata (@ayush_nahata) reported

    @freedomsupport @FreedomMobile my account had ~$35 as an unused topup balance, which the whatsapp customer provider said would be refunded, however now the phone customer service executive says no balance can be refunded as the account is closed. Please help

  • rajveersinghsa Rajveer Singh (@rajveersinghsa) reported

    Wow… I am using my phone number with multiple providers old is @koodo and new is @FreedomMobile both have my number active in their system. @koodo sent cancel confirmation and now monthly as well. My mobile receiving freedom network. It possible 1 number 2 providers?

  • alberteje66 alberteje66 (@alberteje66) reported

    @freedomsupport are you still having data connection problems in Mississauga?

  • SelfPlebeian Self-Righteous Plebeian (@SelfPlebeian) reported

    @freedomsupport I'm having a hard time finding it. Could you link to some table showing the plan and the throttle speeds? Online I see that its 256kbps (which is pretty bad ngl)