Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 03/14/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • msnicolecino Nicole.Elizabeth (@msnicolecino) reported

    @FreedomMobile since your services are completely unavailable in the province of Ontario,you would think you would make setting up a phone for an 83 year old more user friendly.After zero assistance from your help line, thankfully I am competent and can figure things out.

  • Marie1Kate Kate (@Marie1Kate) reported

    Ne cautious @FreedomMobile @freedomsupport users received random text number never seen before claiming to be freedom. Due to update I must down link or lose services.

  • francescsr Frances Roberts Reilly (@francescsr) reported

    @ashley_hynd @freedomsupport @FreedomMobile We gave up on Freedom bec outside of cities their coverage is patchy or non existent. We switched to Koodo as they have great service coverage although GBs used are capped so there’s sometimes extra fees, like $5.00.

  • simerjit_singh Simerjit Singh (@simerjit_singh) reported

    @FreedomMobile @freedomsupport It's a shame that 'No Data' issue on my Tablet Plan has not been resolved in almost 19 business days today. Not sure what your tech team is upto. [Case Id - FSR00317210] Imagine if this was an issue with my primary phone line 😯

  • AlanaBaltzer Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • A_Tasty_Quiche Slippery Richard, a Slick Rick cover band (@A_Tasty_Quiche) reported

    @FreedomMobile Hey freedom! I'm getting like 10+ spam calls a day rn on your network, is there anyway I can have the call routing on your end block specific area codes for me?

  • cyborgk9 ᴄʏʙᴏʀɢ K9 🌹🀄 (@cyborgk9) reported

    I have received that annoying scam "Calling you from the legal department of Service Canada…" phone call 10 times today. :/ It's insane phone companies can't seem to figure out a way to stop this kind of thing. @FreedomMobile

  • Amritzaildar195 #I_STAND_WITH_FARMERS (@Amritzaildar195) reported

    @FreedomMobile never buy freedom wrong commitment every time

  • derek_sojek Derek Sojek (@derek_sojek) reported

    @freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks

  • petercharnish Peter Charnish (@petercharnish) reported

    @FreedomMobile is there a way to be in touch with support rather then direct messaging