Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 02/05/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GiftGeorge313 Gift George (@GiftGeorge313) reported

    @FreedomMobile very bad service from freedom mobile your doesn’t work perfectly and showing error always I can’t make payment and then my account suspended Such a nice service

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • loolbox2 loolbox (@loolbox2) reported

    @freedomsupport You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it.

  • loolbox2 loolbox (@loolbox2) reported

    @WhatsApp FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @bella1973jj I’m glad to hear that you are “excited“ about 5G. Presumably your service depends on partner networks which I must roam on. These partner networks would have 5G service, no? Why could we not use that 5G when signed up with you? It’s not a technical limitation.

  • B__Labz Labz🇨🇦 (@B__Labz) reported

    @FreedomMobile is there any issues my phone is beyond slow

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport Are you iOS15 as well? If not then you’re right it’s not just me (iOS15). Hmm… 🤔 Well! Hope there is a solution in the coming weeks. If it was ios15 specifically then I’d understand if it wasn’t top priority right now but as it might be iOS14 too then that changes things.

  • SearchFwd Margie Peskin (@SearchFwd) reported

    @freedomsupport is there a system issue with payment processing? I'm having trouble topping up my account

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    @freedomsupport So your people keep calling at a bad time, but we need to talk about the end of my account, maybe more, depending on service. What you got for me? What's better than what I already got as for cost? I asked for email details but your staff ignore me.