Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 11/22/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport Just fix the problems at your end

  • vim_vimmy Vim (@vim_vimmy) reported

    @freedomsupport I want ALLLL MY MONEY BACK ! The same way y’all are quick to snatch my money take that same energy and put it back ! With y’all 💩 service!

  • rafael_solis Rafael Solis (@rafael_solis) reported

    @freedomsupport Hello, I lost network connectivity on my phone yesterday and have not been able to get it back. Help please!

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @FreedomMobile fix your network so calls go through instead if getting the message "The person you are trying to call isn't taking calls right now". Bad enough I switch to roaming within the city limits but now this everytime I place call. Shame on you.

  • jonnynicoll1 Jonny Nicoll (@jonnynicoll1) reported

    @FreedomMobile been charged 2 x $30 connection fees for my phone and Apple Watch. Was told that setting up my watch would be free and I would not be charged $10 monthly. However I’ve been charged $42 total this month. Please rectify as customer service aren’t helping. Thanks

  • vim_vimmy Vim (@vim_vimmy) reported

    @FreedomMobile told me once my problem is resolved they would reimburse me my money for the months of my service not working! Now that they can’t fix it they don’t want to give me my money back

  • geebs1983 Jordan Downey (@geebs1983) reported

    @freedomsupport that explains why the service sucks so much and you lose payments, clearly to busy jerking off all day

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @freedomsupport I didn't ask for a response your network is awful and service is ****. I've called over 10 times in a little over a year its a waste or time you do nothing about the issue except ask if I changed settings. Freedom is **** I can't wait to leave I will pay more with Fido

  • reneeintdot Renee B (@reneeintdot) reported

    @FreedomMobile @freedomsupport no service today. What’s going on? #midtownToronto

  • krzyabn Chris (@krzyabn) reported

    Yo @freedomsupport whats going on with your network? My calls are dropping, sms taking forever to send... Yet my Rogers line works flawlessly?! Ffs..