Freedom Mobile Outage Report in Burnstown, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (16%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Justin Bonter (@justinbonter) reported a minute ago

  @freedomsupport My biggest issue is I feel ripped off. I bought two phones. So we have three in our family now. I bought two for my kids for Christmas and freedom said they would credit the Account and start the billing on Christmas Day when my kids get them. Nope I got charged for an extra $200

• nisha byfield ✨ (@_plainxjane) reported 4 minutes ago

  Paying $45 when you upgrade your phone has to be the biggest scam. I’m legit already a customer, and I have the same number… what could you possible have to do that would warrant an additional $45? Phone bills are already not cheap like let me keep my money @FreedomMobile 🙄

• nevermindSH (@laxboysmom) reported 6 minutes ago

  Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????

• Mr. Nice Guy (@Mr1Nice_Guy) reported 11 minutes ago

  @freedomsupport Thanks. Will give the workarounds a try. Do you have recommendation for a signal booster I can install at home?

• Sonya van Heyningen (@svanheyningen7) reported 14 minutes ago

  @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional

• Jason (@therealb0wser) reported 19 minutes ago

  If I'm already logged in through 2FA, why can't I update my own address information? If the expectation is that I'm going to call Customer Care or visit a store, I'm just... not going to bother doing that. @FreedomMobile

• BennyBlanq (@BennyBlanq) reported 20 minutes ago

  WHY ******** DID A @FreedomMobile REP GO IN MY ACCOUNT WITHOUT MY CONSENT AND CHANGED MY ****** PLAN. THATS A BREACH OF CONTRACT!!!

• A (@fifithekid) reported 22 minutes ago

  nah wind couldnt let me have my number for a second longer!!! yall gave it away to the first brokie that came around @FreedomMobile as a loyal customer of over 30 years i am appalled at ur behaviour!!!

• Chris Sturwold (he/him/drummer) (@SkipIsChris) reported 23 minutes ago

  @MichelletypoQ @freedomsupport The only thing "ded" is Freedom's customer service. Shady AF.

• Candyarse (@CandyarseYEG) reported 26 minutes ago

  @FreedomMobile I cancelled my service with you in August. It’s not December, where the heck is my cheque because I had a credit upon cancelling? Y’all making the paper to print that **** on or what?