Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 11/05/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (3%)

    TV (3%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ssinca95 Sandy Segeren (@ssinca95) reported

    @freedomsupport The scam calls stopped for a while. I assumed it was "Stirred Shaken" technology doing its work. Yeah, it's not working now. Several calls yesterday, 2 already this morning. No "the CRA doesn't have an arrest warrant" nor are there "packages waiting with CBSA"

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile I'm a Freedom Mobile customer. I get 30 GB of data /month for $80/month. Freedom's Big Gig data plans come with unlimited data but when your monthly data limit is exceeded the internet speed is cut in half until your next pay date. If you sign up with Freedom tell them I sent ya!

  • LeilaNery34 Leila Nery (@LeilaNery34) reported

    What a great customer service @FedExCanada and @IKEACanada, you guys went above and beyond, the first one to deliver a parcel @FreedomMobile couldn't help me with and Ikea with the tray for my baby's high chair. #AmazingCustomerService

  • TheCamMoore Cam 🇨🇦 (@TheCamMoore) reported

    . @FreedomMobile you want to tell me why I spent 30 minutes trying to unlock a phone and two agents both didn't help You want me to call the CRTC?

  • Artsygal2019 Artsygal (@Artsygal2019) reported

    @BhalinderBedi @madebygoogle @FreedomMobile I'm having the same problems. Not able to send or receive texts. Also no connection at times. Hot battery when using maps. Basically the phone is not operating as designed. The second line on my account with a pixel 6 pro just erased all messages, contacts, and emails.

  • 777bean777 bean (@777bean777) reported

    @FreedomMobile hands down the worse service provider incase anyone was wondering

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile If you switch your mobile phone service provider over to Freedom Mobile than tell Freedom Mobile that I steered you to Freedom Mobile & I'll receive $25 in Freedom Mobile credit per referal. Remember, Freedom Mobile's Big Gig data plans come with unlimited monthly data!

  • rajcan7 Razz (@rajcan7) reported

    @FreedomMobile This is not working.. can they fix this? Very poor service from the app.

  • nightstar12 Nightstar12 (@nightstar12) reported

    @freedomsupport why is my husband's account suspended. The payment goes through the credit card every month. But every month while the payment is pending you keep ending his account. Now he can't get help via phone bc they say his number invalid.

  • marvell70 Bad Wolf (nikolai) (@marvell70) reported

    @freedomsupport I've been having a problem with online bill payments. System error is constant. Aside from having to pay at the kiosk, what are my options?