Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 01/12/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jemini___ 🃏 (@Jemini___) reported

    @freedomsupport I just called two of your customers and apparently “all circuits are down” 😭 never heard that one, and it didn’t happen when I called users of any other network. Pretending like your service is working while it’s not is crazy. Catastrophic network for sure.

  • soryitaontoast Soryita | TOAST (@soryitaontoast) reported

    @FreedomMobile is a joke. I moved to an area that doesn't have Freedom Network, I'm limited to Nationwide data, which is only 1GB on the plan I pay $65 for. I have to pay $30 for another 2GB of data. So I'm paying $95 for 3GB of data.

  • alwaysgoesback help (@alwaysgoesback) reported

    to anyone, and Fido is charging me $65 for that horrible mistake. They can only waive $20 despite being a billion dollar company? Their policies are rigid and don’t allow for kindness. Hoping to find a new carrier now, @FreedomMobile what u up to 😭

  • GoJuDragon82 Terry Austin (@GoJuDragon82) reported

    What a joke @FreedomMobile is, better part of 1 and a half hours asking why my Data was used up in 3 days, after never having used up my data since 2016. First encounter: about 5 minutes to go through the menu options to talk to someone who hung up 30 seconds into the

  • jamielinsdell Jamie L (@jamielinsdell) reported

    @FreedomMobile As a long time Bell customer I tried switching to Freedom today. I just went through the most painful purchasing process of my life. The result? I have a non-refundable eSIM that is not added to any device and now need to go into a store. What a horrible experience

  • GoJuDragon82 Terry Austin (@GoJuDragon82) reported

    They offered no help as well and when I mentioned I am going to switch carriers based on this interaction alone they send me to another department who says they can offer me five dollars as compensation. Anyone know a better Carrier than Freedom? @FreedomMobile

  • daniellemuma Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported

    **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

  • anandchawda Anand Chawda (@anandchawda) reported

    @FreedomMobile Horrible Experience I was out of country for couple months and put my service on hold when I came back my bill was $150. I called CS and wasted 2 hours with their manager Kevin who promised to get back to me with resolution and correct bill never called in 2 months

  • mvgitek — elden john 🪽 (@mvgitek) reported

    @freedomsupport Hi! I don’t have cell service at all today. Can you help?

  • VixenEagle ***** Eagle (@VixenEagle) reported

    @freedomsupport Is there a problem with the app and website... I'm unable to make any payments.