Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 11/26/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jjlad943674 jj lad (@jjlad943674) reported

    @FreedomMobile @donnymangos Ya, been down that road... no help!

  • battlin_billy Battlin Billy Smith (@battlin_billy) reported

    @FreedomMobile I’ve had friends and family switch over to Freedom Mobile, they regretted it from day one, limited cell towers, terrible service No thanks

  • JASONHA17381011 Dr. Suggon Deeznutz, PhD (@JASONHA17381011) reported

    @FreedomMobile it’s trade up time. I tried online, no humans. I tried calling, no answer. I tried going into a store, and got told iPhone 17 preorders start Monday. wtf is going on with you guys. I’m tempted to switch to @bell, they’ve been bugging me about it anyway.

  • UpriseEdmonton Uprise Edmonton (@UpriseEdmonton) reported

    @FreedomMobile I pay $35 or maybe less with that plan on autopay. Happiest customer ever!!! I got a random additional data so I’m at 100GB in CAD-US-MEX. My only complaint is the roaming issues I had over my trip in Europe.

  • Somphted Stanley (@Somphted) reported

    @FreedomMobile service in the USA is terrible. 4 went to the US and had USA phone plans. Of 4 Freedom phones only 2 worked. This wrecked communication and business as people could not be contacted. Technical assistance could not help. Waste of money and bad Freedom service.

  • stevendrowe Steve in BC 🏳️‍🌈🇬🇧🇨🇦 (@stevendrowe) reported

    @FreedomMobile Was trying to get a couple of questions answered by Freedom Mobile before I subscribed to them but 1) their 877 number didn't have any "New Customer" workflow and 2) couldn't get past the workflow to get to an agent via "Message an Agent". Sigh. I give up.

  • unlimitednrg Within Reason (@unlimitednrg) reported

    @FreedomMobile I thought we were supposed to have mobile service inside the Toronto subway system moving forward with Rogers taking on the responsibility of supplying it

  • aarvod Aar Vod (@aarvod) reported

    @FreedomMobile disabled my Wifi Calling all of a sudden back in April and since then I have spent hours with customer care; false suggestions and investigations but no resolution. Tickets raised, phones swapped, sims swapped but final reply, "We have no timelines for resolution."

  • eddykarter Ed Karter804🇨🇦 (@eddykarter) reported

    @Boujie88 @FreedomMobile I got tired of them as a pre paid customer . Told them I was done then a few months go by and collection agency on my ***. My plan was changed without my knowledge or consent . Pretty sure I'm not the only one that this had happened to 😡

  • WinterBourneTO Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported

    please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!