Freedom Mobile

Freedom Mobile Outage Report in Burnstown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burnstown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burnstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burnstown, Ontario 11/26/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JcanBae Tish🇯🇲🇨🇦 (@JcanBae) reported

    Hello @FreedomMobile I need your assist … I’m ready to cancel everything if this issue is not resolve

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!

  • VelvetDunn4 Velvet Dunn (@VelvetDunn4) reported

    @FreedomMobile Bullshit the iPhone SE is the worst iPhone ever!!! I know I had one. Don’t waste your money here.

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    The last time we had a real competitor in the industry was in 2009, when we brought WIND Mobile to market (@FreedomMobile). The launch of WIND resulted in an average savings of $400 a year to every Canadian household with a mobile plan — whether they were a WIND customer or not.

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔No no DM right here because I can't call my mom downtown or my dad who needs me to call him because he has a problem in another province in Canada and the company is really hurting me by not connecting my line.

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. @CCTS_CPRST

  • user91234567 NK (@user91234567) reported

    @FreedomMobile You guys are the worst. It's been 5 days since I requested to change address of my connection and still no response from you guys. Ref no NGV0424918

  • thewantedryan Ryan MacGorman (@thewantedryan) reported

    @freedomsupport I’d 100% recommend getting better customer service lines where you guys don’t constantly try to harass me offering me promotions and refusing to let me out of my contract. Saying nobody was available to do that. For 48 hours.

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.

  • BizDirector Howard (@BizDirector) reported

    @FreedomMobile what a terrible company, even worse is their customer service, third party and run out of the phillipines by people who do not understand english. They hang up when you ask to speak to a manager.