Freedom Mobile Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	1 month ago
Ottawa	Phone	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Nepean	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Alexis Reid (@PhillipReid17) reported 14 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

• 
  Sofia Heaux (@HeauxSofia) reported 15 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Yak (@Turkish_Tank) reported 23 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

• 
  Martin L 李蔭庭 (@zephyr064) reported 39 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Martin L 李蔭庭 (@zephyr064) reported 39 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  Alexis Reid (@PhillipReid17) reported 43 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 55 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty (@mattwadlow) reported 5 minutes ago

  The worst phone company in toronto has to be @FreedomMobile , the lack of customer service, lies, and agents unable to write notes promised into my account is beyond infuriating.

• 
  Joel Morris (@JoelMor94295928) reported 6 minutes ago

  @FreedomMobile Why does the Freedom Mobile Website report that there are no service outages but when I contact customer service to inform them that I have no cellular service, they insist that this is because of a service outage? Somebody is not being honest with their customers

• 
  Sheraz Khan (@zarehskhan1) reported 7 minutes ago

  I've never seen such a stupid service at Freedom Mobile contact center, I requested to port-in my daughter's number from Rogers to Freedom. They changed my number with my daughter nbr. I wish I never moved to Freedom #FreedomMobile #Rogers @freedomsupport

• 
  Lisa (@lisastar08) reported 8 minutes ago

  @freedomsupport And why does it come to Nationwide where you do offer service? Now I’m in Barrie, ON and keep losing data connection when there’s even a Freedom store around the corner

• 
  Andie and 😇 Gunner 🌈 (@andrealori) reported 11 minutes ago

  @A24452601 @freedomsupport I usually have no issues it appears to be a sim card issue foe me

• 
  Sarcastic Acid (@Sarcastic_Acid) reported 12 minutes ago

  @FreedomMobile Lol Canadian carriers talking about "overpriced" is a terrible joke. You all are overpriced, no matter what you offer.

• 
  Matty (@mattwadlow) reported 13 minutes ago

  @FreedomMobile I had to stay on the line with your agent after hung up to get back to my hotel while in a panic attack trying to be calmed down cause i was afraid for my life in a country where I couldnt speak spanish.

• 
  JuNioR aka JXL (@EastEndFinest1) reported 13 minutes ago

  @FreedomMobile So THAT'S how you treat customers that have been with you since WIND days. Having supervisors HANG UP the phone when dealing with an issue. I WILL be taking my services elsewhere. You just lost a customer!!!!

• 
  Quinn (@QuinnFatherof4) reported 14 minutes ago

  .@FreedomMobile .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. #FreedomMobile promise to be different but they're all the same in the end. Time to bring in competition from USA.

• 
  Ginger (@Gingiraf) reported 18 minutes ago

  @Inferno593 @FreedomMobile Don’t be fooled. Freedom is absolutely awful, go with Bell or something. Their service is actually reliable