Freedom Mobile Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (67%)
-
Phone (19%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
-
Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
-
Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
-
𝔴𝔞𝔯𝔯𝔢𝔫 🎃
(@warrenisweird) reported
from
Ottawa, Ontario
@FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?
-
Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
-
Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
-
March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
-
Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
alexis00007
(@alexis000071) reported
@FreedomMobile you charged me $101.20 for your agents mistake for roaming. According to the ctc you can only charge a max of $100. Fix my bill
-
Waerdog
(@gordmsomething) reported
@Dana9Sweet9 @FreedomMobile I switched to Koodo last year, no problems so far
-
KW.
(@KassTheBroken) reported
@Crackmacs @koodo @FreedomMobile I’m on Virgin. 25gb for 45$ a month. Service is great, have never had an issue. No buffering ever.
-
Restful45
(@restful45) reported
@freedomsupport Stop sending spam emails !!!! I haven’t had an account in years and I keep getting emails saying my billing address has been updated. Customer support tells me it’s “spam” ignore it. What kind of business practice is this???
-
Lexus richie
(@LexusRichie) reported
@Dana9Sweet9 @FreedomMobile Unfortunatly because freedom mobile is cheap you get crappy service
-
🧜♀️ Kate
(@FrostedSiren) reported
Using more roaming data because @FreedomMobile still hasn't fixed the data outage in Cloverdale.
-
**** Trashne
(@soiledutility) reported
@FreedomMobile Who do i contact regarding your service? Its getting worse and worse everyday
-
Amy Randal
(@RandalAmy) reported
@Crackmacs @koodo @FreedomMobile I have that plan with freedom. It does slow down after you go thru all the data but I'm happy with it. Only ****** thing is when you arent in a major city it costs money to text. Still worth the savings!
-
Ryan Duncan
(@DirtWizard76) reported
@TheJUNOAwards @FreedomMobile Nobody cares about yer stupid award show.
-
Martin Beattie
(@andrewsdad2007) reported
@Crackmacs @koodo @FreedomMobile i’m on the Shaw free plan, pay $10 a gig for data that rolls over if i don’t use it. you connect to their hotspots all over the city so don’t use much data. No issues at all.