Freedom Mobile Outage Report in Ottawa, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.

City	Problem Type	Report Time
Ottawa	Phone	one month ago
Gatineau	Internet	one month ago
Nepean	Phone	one month ago
Ottawa	Phone	2 months ago
Ottawa	Internet	2 months ago
Ottawa	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• March Brizzy fo Shizzy (@north_fam_BP) reported 5 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• Martin L 李蔭庭 (@zephyr064) reported 26 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• Martin L 李蔭庭 (@zephyr064) reported 49 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 𝓢𝓾𝓰𝓪 𝓛𝓲𝓹𝓼 💋 (@EmpressShanras) reported 5 minutes ago

  @FreedomMobile you know how many other companies are out there? I will cancel an ENTIRE plan of you'll do not stick to you'll word of the 30.00 fee waiver...try me

• Morgan (@mopatkellz) reported 9 minutes ago

  Anyone else’s @FreedomMobile @freedomsupport service not working?

• Anne Lindo (@Telatubbies1) reported 14 minutes ago

  @FreedomMobile I am having issues sending text. An error 2 appears on the phone. Are they any outage issues in Scarborough, On? Just occurred in the last 20 minutes

• Jose Cortez (@JCCortezR) reported 18 minutes ago

  @freedomsupport is there a problem with express payment? I cannot complete my payment. Could you please assist?

• Jaz Gill (@jgill001) reported 20 minutes ago

  @FreedomMobile hi is your mobile network down ? Not getting incoming or allowing outgoing

• anna abramian (@c0b8fb91d6f1460) reported 25 minutes ago

  @JPSaucier21 @FreedomMobile Freedom mobile is far from freedom. On my way to Guelph from Warden & 401 when I realised that by Campbellville my Waze was out. No internet connection on my "5G service". Shouldn't #CRTC be looking into this?

• Danny Edeson (@dannyboymed) reported 27 minutes ago

  @freedomsupport Your My Account system isn't working, pls fix

• JAGRAVI JADAV (@JagraviJ) reported 27 minutes ago

  @freedomsupport I talked to freedom mobile yesterday and changed my plan, but now I am login to my account and clicked on my plan, there is no information. why so?

• Ashish Goel (@ash_goel) reported 28 minutes ago

  @FreedomMobile why mislead customers? You overcharge customers on top of connection fee even when the discounted rates should apply. I paid a large bill the first month. Moreover, ur customer care is rotten. In this lockdown, they ask me to go to the store & register a complain🤮

• Anne Lindo (@Telatubbies1) reported 29 minutes ago

  @freedomsupport I am having issues sending texts. Are they any outtage issues in Scarborough On? I get error 2 when attempting to text.