Freedom Mobile

Freedom Mobile Outage Report in Ottawa, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 11/20/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @DaveSfmg54 @FreedomMobile Were you paid to tweet this, as this is asinine. I'm the problem with a provider that made promises to a client and didn't deliver🤔 Just Dave sounds just so stupid.

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile Freedom is the worst company to have a phone with the network is abesolute garbage, went to Richmond Hill and have no data reception plus barely in Toronto its such a unreliable service

  • angelaestelle Hot Young Asian College Girl Goes to College(HOT!) (@angelaestelle) reported

    Hi @FreedomMobile I accidentally changed a plan on the wrong phone number, I dialed 611 but the numeric menu seems broken as it doesn’t continue when I press any numbers. Plz help

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @freedomsupport I didn't ask for a response your network is awful and service is ****. I've called over 10 times in a little over a year its a waste or time you do nothing about the issue except ask if I changed settings. Freedom is **** I can't wait to leave I will pay more with Fido

  • wwkuwl 𝚈𝚊 𝙱𝚘𝚢 𝙿𝚞𝚐𝚐𝚕𝚎𝚜 (@wwkuwl) reported

    @freedomsupport Is there an outage with data in the Hamilton/Stoney Creek area? Haven't had data service since this morning using a mobile stick.

  • sophie_howe Sophie Howe (@sophie_howe) reported

    Uhhh @FreedomMobile I've gotten 6 spam calls this morning alone. Wtf?

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @ungullibleguy @FreedomMobile I've had great experiences with freedoms customer service, maybe you're the problem! cell service sucks sometimes but it get a little better everyday

  • vim_vimmy Vim (@vim_vimmy) reported

    @FreedomMobile told me once my problem is resolved they would reimburse me my money for the months of my service not working! Now that they can’t fix it they don’t want to give me my money back

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @freedomsupport I'm not reaching out to you I've called multiple times nothing gets fixed and done about how **** and unreliable the network is. I get accused of changing settings which haven't been touched. Just letting people know Freedom is **** and pay more to go with a different company

  • NoRegretPulp Eric (@NoRegretPulp) reported

    @freedomsupport Hello? Anyone there to offer support?