Freedom Mobile Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Phone (45%)
-
Internet (38%)
-
Total Blackout (8%)
-
Wi-fi (8%)
-
TV (2%)
-
E-mail (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
π΄ππ―π―π’π« π
(@warrenisweird) reported
from
Ottawa, Ontario
@FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls β any idea what's going on or if it'll be back sooner than later?
-
Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
-
Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
-
Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
-
Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
-
Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
-
Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why canβt I get more then I to three bars of service in my building Iβm in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
-
Martin L ζθεΊ
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. π
-
March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
-
Martin L ζθεΊ
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Drew
(@drewzhouse) reported
@FreedomMobile TELL YOUR SALES PEOPLE THAT YOU DONβT HAVE 5G NETWORK IN MANITOBA. LTE IS NOT A RELIABLE NETWORK!! I FEEL RIPPED OFF NOW. IβM A NEW CUSTOMER AND ITβS ONLY BEEN A WEEK AND IM ALREADY PISSED WITH YOU GUYS.
-
Y_Li
(@YLi96205030) reported
@jamielinsdell @FreedomMobile LEAVE Freedom immediately. They did the exact same thing to me. They never put the customer first even though they could fix this over the phone!!!
-
Jamie L
(@jamielinsdell) reported
@FreedomMobile As a long time Bell customer I tried switching to Freedom today. I just went through the most painful purchasing process of my life. The result? I have a non-refundable eSIM that is not added to any device and now need to go into a store. What a horrible experience
-
Danielle Muma ~π±ππ΄ββ οΈππ΅πΈπ¨π¦
(@daniellemuma) reported
**** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.
-
Danielle Muma ~π±ππ΄ββ οΈππ΅πΈπ¨π¦
(@daniellemuma) reported
**** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.
-
J.S. Karma
(@EtInferius) reported
@FreedomMobile No, ur support people don't speak English, they hang up and they scam ur bank card. Nice try.
-
J.S. Karma
(@EtInferius) reported
@FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!
-
Matt Fraser
(@MattOnDemand) reported
@PKP_Qc hello there Bonjour. The @FreedomMobile customers no longer want a wall between freedom data and nationwide data. Break down that wall. Please :)
-
C T
(@CT2024030277602) reported
@FreedomMobile Data too slow. Called tech support but not available. Why donβt you offer 24hr support?
-
kj
(@thekonyjen) reported
@FreedomMobile fix your **** up