Freedom Mobile Outage Report in Ottawa, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alfalfa's poem🙏🏿
(@scottk2392) reported
@freedomsupport I did been talking to you guys since 9 am And after 3 hours you guys tell me u gotta send it to ur higher ups and I gotta deal with the problem for a week😒😒
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Trinity Daniels
(@followTrinity) reported
@freedomsupport Wtf does that even mean
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𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile There’s a reason why connecting to unsecured networks aren’t a good and recommended thing. It’s not really safe and performance will depends more on the source of the network. I know you depends on them, but changing devices might not change anything.
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Ro ➕🔥
(@ro4lol) reported
@FreedomMobile Fix your crappy reception and your name is a misnomer
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𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile Well, WiFi is much faster than the old USB 2.0 on Lightning and low end USB-C devices. This is why Apple doesn’t care about making the switch to a faster port (except iPad Pro and iPad Air 4). Because of cloud/fast internet, USB sync isn’t a priority anymore witch sucks for you.
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tito
(@hebero1984) reported
@freedomsupport been over 6 months trying to get a hold of someone higher then a manager . Why is it in your policy to give no time frame or day or anything for someone higher then a manager to contact customer.
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𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile Not surprised that you were formerly an Apple user since you were in design/art in the past. I’m with you on the locked down iOS, I have both a Samsung and iPhone in my pocket and I wish I could combine both into one (Samsung hardware and user interface and Apple CPU and OS)
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QuaranJean 🥃
(@Whisky_Jean) reported
@FreedomMobile What a garbage ad. For us with un vaxxed kids there’s nothing cutesy about back to school. It’s terrifying.
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Dwem 🌻
(@TheDwemerComrad) reported
@FreedomMobile Wow, thank god the horribly underfunded school system has to take care of my horrible child now instead of taking care of my own offspring.
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S
(@ganjaginga) reported
maybe this crazy lightening storm will knock @FreedomMobile cell tower back into service ******** is this one/two bar bullshit every day i don’t live under a ******* rock. fix your **** and don’t @ me to phone you pricks either ****