Freedom Mobile Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	1 month ago
Ottawa	Phone	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Nepean	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Yak (@Turkish_Tank) reported 9 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

• 
  Martin L 李蔭庭 (@zephyr064) reported 13 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Occasional Transport (@OccTranspo) reported 17 minutes ago from Ottawa, Ontario

  @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

• 
  Ada Provenzano (@AdaProvenzano1) reported 20 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Martin L 李蔭庭 (@zephyr064) reported 26 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 32 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Alexis Reid (@PhillipReid17) reported 34 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

• 
  Sofia Heaux (@HeauxSofia) reported 39 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Sofia Heaux (@HeauxSofia) reported 45 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  Alexis Reid (@PhillipReid17) reported 47 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  Trish Caron (@pinkpamplemoose) reported 49 minutes ago from Ottawa, Ontario

  @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anil K Thakur (@codeanil1) reported 5 minutes ago

  Hey @freedomsupport @FreedomMobile My account +1 226 5078470 is billed Incorrectly. Payment deducted from my credit card automatically. While talking with Support They said Your refund is processed and you will get back within 5 working days. It's been 10 days but no resolution.

• 
  Susan Smarz (@SueSmarz) reported 9 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

• 
  . (@cardamommami) reported 10 minutes ago

  Wow, I think @FreedomMobile may have the worst service. Tried to upgrade my phone went to the store they refused to help, went online and they also refused to help. Guess no upgrade for me and no more money for them! 🥰

• 
  Jordan Jonah (@JordanJonahOF) reported 10 minutes ago

  @FreedomMobile I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere

• 
  Jordan Jonah (@JordanJonahOF) reported 15 minutes ago

  I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

• 
  Jordan Jonah (@JordanJonahOF) reported 19 minutes ago

  @freedomsupport I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere

• 
  Jessica (@LonghugJessica) reported 22 minutes ago

  @freedomsupport This is not a one-time payment, you are on financial support now until you are richer than a retail company

• 
  💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported 23 minutes ago

  @freedomsupport Any problems for MMS today? I can't send or receive all of a sudden

• 
  Alex Dabrowski (@alexdabrows) reported 27 minutes ago

  @freedomsupport Can u assist? Appears my text msgs going out over past 24 h are being delayed. Any netwrk issues?

• 
  khwahisharora (@khwahisharora) reported 31 minutes ago

  Worst decision ever made after moving to @FreedomMobile, these guys just cheat on you. Worst customer service and customer service executives. They quote something else when selling and say something else after its sold.