Freedom Mobile Outage Report in Ottawa, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (33%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	16 days ago
Ottawa	Phone	one month ago
Ottawa	Phone	one month ago
Ottawa	Internet	one month ago
Ottawa	Internet	2 months ago
Nepean	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• Martin L 李蔭庭 (@zephyr064) reported 11 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• March Brizzy fo Shizzy (@north_fam_BP) reported 54 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Shawn (@Supershawn83) reported 3 minutes ago

  @FreedomMobile what’s going on with the outage? I’ve had no data for day and a half now !

• Brent MacDonald (@BRENTMACDEE) reported 3 minutes ago

  @freedomsupport if I've been over charged and intentionally mislead by a Freedom Store, do I report straight to the BBB or continue to bang my head on a wall dealing with "phone support"?

• Morgan (@mopatkellz) reported 6 minutes ago

  Anyone else’s @FreedomMobile @freedomsupport service not working?

• Randy Atto (@randyatto) reported 9 minutes ago

  @freedomsupport Really been with you guys for years. Went in this morning to get a new phone as I am do and the service was so horrible I had to leave. Will be taking my business elsewhere

• 🧜‍♀️ Kate (@FrostedSiren) reported 9 minutes ago

  Using more roaming data because @FreedomMobile still hasn't fixed the data outage in Cloverdale.

• Laura (@lauraaangus) reported 11 minutes ago

  @FreedomMobile I am currently having an issue with being charged nearly double on my phone bill with no change in my phone usage, customer service on the phone was completely unhelpful and I was hoping you could contact me in regards to this problem.

• Pat the Retired Railroader (@paddyocanada) reported 14 minutes ago

  @freedomsupport My Freedom Mobile service has been terrible for the last week. I am getting no service at all. I have been to the local outlet for help and they can't tell anything. What is going on?

• Ashish Goel (@ash_goel) reported 14 minutes ago

  @FreedomMobile why mislead customers? You overcharge customers on top of connection fee even when the discounted rates should apply. I paid a large bill the first month. Moreover, ur customer care is rotten. In this lockdown, they ask me to go to the store & register a complain🤮

• Jaz Gill (@jgill001) reported 16 minutes ago

  @FreedomMobile hi is your mobile network down ? Not getting incoming or allowing outgoing

• Brent MacDonald (@BRENTMACDEE) reported 16 minutes ago

  @freedomsupport A DM has been sent, I'm not hopeful of a resolution.