Freedom Mobile Outage Report in Ottawa, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (30%)
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Total Blackout (11%)
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Wi-fi (8%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Kanata |
Total Blackout | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Shadow Skinner
(@HeyyItsShadow) reported
And then charging an assistance fee for a representative to do it for you cause your online service don’t work .... are you fraudulent?? @FreedomMobile
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Aliamner
(@AliamnerLoL) reported
@FreedomMobile @PrideatWorkCAN Improve your goddamn signal before you go pander off to people thay don't care
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Ambrose Li
(@little_potato) reported
@freedomsupport It’s always been this slow. It doesn’t matter where, what device or whether I cleared anything. Going through the main site has always been painful. I miss the old Wind Mobile days, the old website was good
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Shadow Skinner
(@HeyyItsShadow) reported
@FreedomMobile has horrible customer service and their supervisor is a horrible person who is very rude and disgusting. They don’t understand integrity.
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Shadow Skinner
(@HeyyItsShadow) reported
@FreedomMobile has **** customer service and don’t understand integrity... tell your supervisor Ali to **** himself 💖
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Greg Isaacs
(@GregIsaacs) reported
@freedomsupport Can you tell marketing that calling it "Nationwide Data" is a lawsuit in the making. Like, in common usage, nationwide means "Our locations are nationwide" as in available everywhere. Nationwide Data is actually the opposite. Marketing needs to fix that. That's an easy Karen win
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Canadian Political Party
(@MPartyCan) reported
@FreedomMobile @PrideatWorkCAN What a pile of dog ****.
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~Deb~❤️Loving My Vaccinated Life❤️♒🇨🇦
(@80sgirlforever) reported
Power out and mobile service out #Waterdown @FreedomMobile @freedomsupport @alectranews
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MWT | SOAP | DF | Awri | 🖤MillyTank🤍ko-fi
(@Awri_bb) reported
@FreedomMobile needs to stop making my life so damn frustrating.
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🇨🇦Jay🏴
(@jaytheredneck1) reported
@FreedomMobile are there any plans to expand into Haldimand county? Seems freedom network completely surrounds the county, but no coverage inside of it. Why?