Freedom Mobile Outage Report in Ottawa, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	23 days ago
Nepean	Internet	one month ago
Ottawa	Internet	one month ago
Nepean	Phone	one month ago
Ottawa	Phone	2 months ago
Gatineau	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• March Brizzy fo Shizzy (@north_fam_BP) reported 19 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• Martin L 李蔭庭 (@zephyr064) reported 24 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• Martin L 李蔭庭 (@zephyr064) reported 57 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• clevareno (@Clevareno) reported 3 minutes ago

  @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

• jennifer stephens (@ohnojen) reported 5 minutes ago

  @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

• EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 9 minutes ago

  @freedomsupport As you found out Yes you have to be a current or former @ShawInfo customer in order to get @FreedomMobile Home Internet !

• ◽️tweet◽️ (@_tweeeet_) reported 9 minutes ago

  @freedomsupport My statement stands. Your responses are arrogant. I could not imagine dealing with such a company. You actually think our caches could be the culprit…don’t think you understand caches. More likely you have a DNS propagation issue. Your end.

• Rik Ro (@ungullibleguy) reported 12 minutes ago

  @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

• jennifer stephens (@ohnojen) reported 12 minutes ago

  @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP

• ◽️tweet◽️ (@_tweeeet_) reported 15 minutes ago

  @freedomsupport @samicoteli If everyone is telling you it's broken, IT'S NOT US. The fact that it works for you doesn't mean everyone's cache and cookies need clearing. Is this how your mobile support works? FAIL.

• Dhruv Makwana (@dmakwana11) reported 18 minutes ago

  @freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓

• Mithun (@mithun_palad) reported 21 minutes ago

  @freedomsupport FIX YOUR WEBSITE THERE IS NO UPDATE AUTPAY!!! To set up or make changes to your AutoPay in MyAccount, follow the steps below: Go to MyAccount. Select View Billing Details. Under Manage Billing, select Sign up for AutoPay or Update AutoPay.

• Pauuuu (@Pauuuu34715942) reported 25 minutes ago

  @TheJUNOAwards @ShawnMendes @FreedomMobile Never be alone #JFCShawnMendes