Freedom Mobile Outage Report in Ottawa, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Glassford
(@LosRyanos) reported
I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks
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Crystal Toth
(@crystal4UTNT) reported
@freedomsupport Again I have already done this song and dance I lost ALL confidence in @FreedomMobile after 6+ years and no resolution I am taking ALL MY DEVICES for my whole family and leaving, you guys had your chance to fix it MULTIPLE TIMES. I am also going to recommend people not choose you
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DeeRail
(@DarrylSawatzky) reported
If you're thinking of #freedommobile FYI I'm in windermere and I have to wait to send this tweet because Im out of the service area...
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Shahrooz Fermani
(@SFermani1996) reported
@freedomsupport Fix the Freedom Mobile website! How can I pay this month's bill on behalf if the My Account section is being very glitchy today? Tells me "Login Failed, Please try again." Would attempt to log in, and nothing happens, and when I'm able to get in, it kicked me out.
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Rags2Crypto
(@Rags2Krypto) reported
@freedomsupport Dont sign up with this garbage provider. Their supervisors are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany
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Jere77
(@Jere77) reported
@FreedomMobile Are you guys having a problem with your website. Trying to upgrade my phone and the site is brutal. I'm already a customer. Anyhow was trying on my phone to upgrade. It was so brutal now on my computer and it's still terrible.
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john jerke
(@JJerke) reported
@freedomsupport what's going on. W network- can't make calls in Edmonton since 9am?
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Crystal Toth
(@crystal4UTNT) reported
@freedomsupport I’ve already done this song and dance, social media comma, super phone conversations, corporate letter writing & nothing was done worst part your super brought religion in to the call, you guys had your chances…MANY TIMES!! This isn’t the 1st time I had issues and last straw
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Lucian Wolfe
(@LucianWolfe) reported
@freedomsupport your website seems to be doing something funky can log in then boots me out then I try to login again says my pin is wrong a couple times then last time can get in but then boots me out again
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Rags2Crypto
(@Rags2Krypto) reported
@AnalSplash @pekli9 @FreedomMobile I dont know what their issue is but I use to tell everyone I knew how great they are good price for the amount you get as long as you dont leave the hot spot but this issue doesnt make sense it's almost on the same issue they are saying something isn't what it Is.