Freedom Mobile Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	1 month ago
Ottawa	Phone	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Nepean	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Alexis Reid (@PhillipReid17) reported 2 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  Martin L 李蔭庭 (@zephyr064) reported 3 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Martin L 李蔭庭 (@zephyr064) reported 10 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  Ada Provenzano (@AdaProvenzano1) reported 12 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Alexis Reid (@PhillipReid17) reported 19 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

• 
  Sofia Heaux (@HeauxSofia) reported 35 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  Sofia Heaux (@HeauxSofia) reported 46 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 55 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Yak (@Turkish_Tank) reported 59 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Langley (@marsmarine462) reported 4 minutes ago

  @FreedomMobile Still overpriced as **** and you don’t even have 5G. No thanks

• 
  trinitys_assylum (@trinity_assylum) reported 6 minutes ago

  @FreedomMobile Your quality sucks though

• 
  kj (@Kjerstinism) reported 9 minutes ago

  @FreedomMobile I've been with you for a decade. I pay $35 a month. Yall can't bless me with 20gb cause i only got 8gb. Treat me your loyal customer a little better. Thanks.

• 
  Tone 🍁 (@tdogvella) reported 10 minutes ago

  @FreedomMobile Cell phone providers screwing the Canadian 🇨🇦 customer one at a time ...

• 
  ✨kam✨ (@mxaether) reported 10 minutes ago

  @freedomsupport Which I understand might not be a feasible thing, but these rates really feel very on par with regular full-size telecoms (Rogers, Bell), when we're paying our monthlies at a similar price for less service area. So what exactly is the benefit over-all?

• 
  Call me Mr. (@djmrstylus) reported 12 minutes ago

  @FreedomMobile do you have any Canadian customer service reps? @CRTCeng @CanadaGovNews

• 
  Kerehama (@kerehama91) reported 14 minutes ago

  I love how as I'm on the phone with @FreedomMobile trying to cancel my account, the phone call drops - shortly after the agent tried to get me to stay. For the last 3 years your network hasn't worked (or improved) where I need it most: work & home.

• 
  kj (@Kjerstinism) reported 15 minutes ago

  @freedomsupport Nah I like my plan, I just feel as a loyal customer for over a decade yall can just appreciate the loyalty and say we gone up your gb from 8 to 20. It's never nothing for loyal customers always something for the newbies. Sometimes check on your loyal ones too, ya know.

• 
  DeLiRiOuS_xX88Xx (@Kevin38584481) reported 16 minutes ago

  @freedomsupport I think you guys should look into this problem again ffs.....my wife's phone keeps sending the same texts like 5+ times each.

• 
  Zakary Allen (@xGawsh) reported 17 minutes ago

  @FreedomMobile support being terrible again. Making my wife super upset over the phone and even aggressive when she tries to explain the problem.