Freedom Mobile

Freedom Mobile Outage in Ottawa, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Ottawa, Ontario

Freedom Mobile Outage Chart in Ottawa, Ontario 07/14/2020 18:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 82.14% Phone
  • Internet 8.33% Internet
  • Total Blackout 8.33% Total Blackout
  • E-mail 1.19% E-mail

Freedom Mobile Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa.

CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Total Blackout
CanadaOttawa Total Blackout

Freedom Mobile in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • BrettParnell463 Brett Parnell (@BrettParnell463) reported from Ottawa, Ontario

    @alexboonephoto @CRTCeng @Bell Get @FreedomMobile. When I exceed my limit they just lower the speed, but I never owe a penny more than the cost of my plan.

  • photobybrown Darren Brown (@photobybrown) reported from Ottawa, Ontario

    I’m enjoying my new #iphonexr but it’s a waste on @FreedomMobile network in #Ottawa. Weak signal in the core, poor call quality and little to no signal in some indoor locations. 🙄. Might have to look to @telusmobility or go back to @Fidomobile as I’m still within my return time

  • casagou JOACHIM AGOU (@casagou) reported from Ottawa, Ontario

    Your network is already not the best but if you start tricking people with bad coverage info, your reputation will get worse !!! 😒 #freedommobile

  • fgkhan fgkhan (@fgkhan) reported from Ottawa, Ontario

    @freedomsupport my dad is having connectivity issue in Barrhaven Ottawa called tech support but they are saying no problem I am in stonebridge

  • thecanadiannn 🇨🇦🍍Shawn He₿ert🍍🇨🇦 (@thecanadiannn) reported from Ottawa, Ontario

    @FreedomMobile is the worst phone company I have ever dealt with, horrible customer service. They straight up scammed me out of hundreds of dollars.

  • NachosBracko Dean Nachos Bracko ??? (@NachosBracko) reported from Ottawa, Ontario

    Can't believe the shit from @freedomsupport After @FreedomMobile throttled my data due to roaming. Guess the toronado moved Kanata out of their coverage area.

  • NickPeron ThePeronah (@NickPeron) reported from Ottawa, Ontario

    Bojack Horseman is the pitch man for @FreedomMobile.q If there was a better mascot for their shitty service, they stopped ******* around and committed suicide already. #finalcountdown

  • KDJWaseem Khadija Waseem (@KDJWaseem) reported from Ottawa, Ontario

    @FreedomMobile I have been calling for the last hour, and last week it keeps saying that the hours are 8am-10pm and call back in those hours. This is the worst experience ever especially for how much I’ve been overcharged for the last two months.

  • cadamaustin christopherr.austin (@cadamaustin) reported from Gatineau, Québec

    @freedomsupport Off the top of my head, I have some concerns about network coverage, especially outside the city. I spend time in the boonies, and I’d like to make sure I have coverage

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • itskyannaa Hot Temari 🌶 (@itskyannaa) reported

    @FreedomMobile you have the WORST customer service & I’m beginning to think you don’t train people at all. I just spent 50 mins on the phone for a mistake YOU made and had NO solution. Joke *** company and my account with y’all is officially terminated. 🖕🏿

  • SportsFan931 Andrew Chelstowski (@SportsFan931) reported

    @freedomsupport Hi freedom I used to be a freedom customer since the wind days. I unfortunately had to leave Canada for a bit but I didn't want to lose my plan so the loyalty agent gave me a case number so that when I'm back in Canada i could get my plan back.

  • heidthebaw75 S Logiebairdie (@heidthebaw75) reported

    @freedomsupport customer service is ****.

  • rfwhyte Ryan Whyte (@rfwhyte) reported

    Hey @FreedomMobile what kind of Mickey mouse operation are you running where your agents can't even tell me which of your stores have a particular device in stock? It's like your actively want to lose me as a customer.

  • mgxa_ Mikaeel Ghany (@mgxa_) reported

    @freedomsupport Well clearly today is a slow day. Your network's been down for the past hour. Not receiving calls or texts.

  • the905guy Matthew Dunn  (@the905guy) reported

    I just used @freedomsupport on WhatsApp to switch my play to the new 20 gig for $65. They kept my 3 gigs extra I already and didn’t change anything else billing wise. Customer service is A-plus. Also! 23 gigs of data for $65! I feel like I’m robbing someone.

  • singerskates Brigitte Laskowski (@singerskates) reported

    When I went to register with LG my phone that I bought through BestBuy, because your online store ran out of the LG G8X, I made a mistake about my provider because I thought they meant from where I bought it. Could you fix this for me, @freedomsupport ?

  • HashtagSwimming NoWater (@HashtagSwimming) reported

    @freedomsupport just spent 1h37m with RCS support because support and I thought my "1.5gb promo" plan had unlimited data. Can y'all send a memo "prepaid-only plans don't get unlimited internet" to your people. Sales reps too because she told me it was unlimited when I signed up.

  • dlza27 Damir (@dlza27) reported

    @freedomsupport Could you please look into coverage/quality on Anthony Henday highway in YEG between 100 Ave and Gateway blvd. Tried having a WhatsApp call and quality was terrible at times. Other side was on wifi so I know the issue is with me. Thanks

  • sheeks_sheeka sheeks (@sheeks_sheeka) reported

    @freedomsupport IF A CUSTOMER IS LATE WITH THEIR PAYMENT THE LINE GETS CUT....BYT IF YOU GUYS NEED TO DO A REFUND THERE IS NOTHING YOU GUYS CAN SMH HONESTLY WOULD NEVER RECOMMENDED FREEDOM TO ANYONE