Freedom Mobile Outage Report in Ottawa, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (45%)
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Internet (29%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Orléans, Stittsville and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Orléans |
Phone | |
| Stittsville |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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godwin lee
(@godwin8) reported
@freedomsupport service is very poor in the Thornhill area.. is there an estimate on when it’s going to be restored?
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Nick Resonance
(@NickResonance) reported
@freedomsupport Is there currently an ETA for service restoration?
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baddie b 🌙 🧸⃤ 🥺⃤
(@wileymiley) reported
worst customer service @FreedomMobile
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michael pequegnat
(@mike_pequegnat) reported
I'm so over @FreedomMobile, the money I pay a month for my phone bill is not worth this garbage *** data. There was one storm and the data goes to garbage. I bet kudo,Roger's or bells data still works perfectly fine. I don't understand why their data is horrible.
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Girl Well Read
(@girlwellread) reported
@FreedomMobile my service is out for the second day in a row. How is this acceptable in 2022? It’s not 1983…
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Erin
(@erin4themasses) reported
@FreedomMobile your cell service is atrocious. Second day without service. It’s 2022…not 1983.
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♡ Julia
(@JuliaNichols_) reported
@freedomsupport Cool. I don’t want to be charged for 3 days of zero service though…
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sagar
(@me_skhanal) reported
@freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both ends!
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Tweet Latest News
(@TweetLatestNews) reported
@FreedomMobile You really internet is slow. I can barely surf.
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sagar
(@me_skhanal) reported
@FreedomMobile Live agent says he needs my login PIN to access my account inorder to suspend a phone line eventhough, I’m already logged in before chat. How can I trust a random person from Freedom to know my PIN?