Freedom Mobile outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Ottawa, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Trish Caron (@pinkpamplemoose) reported 1 minute ago from Ottawa, Ontario

  @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

• 
  Alexis Reid (@PhillipReid17) reported 3 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

• 
  𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported 9 minutes ago from Ottawa, Ontario

  @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

• 
  Klavishk (@Klaviishk) reported 9 minutes ago from Ottawa, Ontario

  @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

• 
  Occasional Transport (@OccTranspo) reported 14 minutes ago from Ottawa, Ontario

  @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

• 
  Alexis Reid (@PhillipReid17) reported 17 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  Yak (@Turkish_Tank) reported 21 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

• 
  Ruth Lee (@ruthirwinlee) reported 21 minutes ago from Ottawa, Ontario

  @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

• 
  Sofia Heaux (@HeauxSofia) reported 35 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 38 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Martin L 李蔭庭 (@zephyr064) reported 40 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  Sofia Heaux (@HeauxSofia) reported 41 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Ada Provenzano (@AdaProvenzano1) reported 46 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Martin L 李蔭庭 (@zephyr064) reported 57 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arise (@Ariseskater) reported 2 minutes ago

  @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan

• 
  Honey (@hsemitha) reported 5 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  Maria Miccoli (@sistermedia) reported 5 minutes ago

  @PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!

• 
  Lily (@Lily08901017) reported 5 minutes ago

  @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

• 
  Neeraj Bagai (@neeraj_bagai) reported 6 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

• 
  B̴B̴3̴ (@0xBB3) reported 11 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  ldbharat nahata (@iambn) reported 13 minutes ago

  @FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company

• 
  bren1818 (@bren1818) reported 14 minutes ago

  @FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.

• 
  Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported 16 minutes ago

  @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

• 
  Lily (@Lily08901017) reported 18 minutes ago

  @FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service