Freedom Mobile

Freedom Mobile Outage Report in Ottawa, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 12/03/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LallyAd LallyA (@LallyAd) reported

    @rwilson_wilson I don’t recommend @freedomsupport abit they ripped me off for ****** service back in 2018 thank god right the next month I switched to @RogersHelps was happen with freedoms team.

  • emc150 emc150 (@emc150) reported

    @freedomsupport my network has been dropping to national off and on for the past 40min or so, and my messages won't send. What's up with the Ottawa area?

  • bumboo87 Bubloo (@bumboo87) reported

    @freedomsupport Hey, when will express payment be available online again? Website is down

  • rishabhhanjra1 Rishabhdeep Singh Hanjra (@rishabhhanjra1) reported

    @FreedomMobile Hello. I moved out of freedom one day ago; but now i want to come back to freedom or i am maybe switching to some network. I can come back to freedom if freedom waives off my connection fees. Let me know if you want customer; otherwise i will have to choose another network. Ty

  • cklibabeth83 Candice King (@cklibabeth83) reported

    @freedomsupport hi! I’ve been having issues with my text service since late Saturday afternoon - only a handful of messages are getting through, to a handful of people?

  • mohini7095 Mohini Sharma (@mohini7095) reported

    2 hour chat with my dear @FreedomMobile just to make a call to Canada. I deserve something to help you find a case patiently and to improve your services. END RESULT: No luck 🫥 #freedommobile

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @FreedomMobile is THE WORST COMPANY they charged me 591 dollars for cancelling my phone, don’t go fool yourselves thinking that You will save money by hiring them, they have the worst service!!!!! And they are scammers, be careful, don’t recommend this company

  • JMA_Inugami Inugami (@JMA_Inugami) reported

    Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!

  • RedCodeKevin Kevin Corrales (@RedCodeKevin) reported

    @freedomsupport I need urgent help. I was automatically charged a certain amount and the top up amount is NOW showing a higher amount than it should be. Help!

  • tonytmg Tony Colalillo (@tonytmg) reported

    @freedomsupport @FreedomMobile Exactly my point - creating an MVNO to purchase bulk access would increase access to the network for existing customers.