Freedom Mobile Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	1 month ago
Ottawa	Phone	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Nepean	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Sofia Heaux (@HeauxSofia) reported 7 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Occasional Transport (@OccTranspo) reported 8 minutes ago from Ottawa, Ontario

  @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

• 
  Alexis Reid (@PhillipReid17) reported 13 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  Alexis Reid (@PhillipReid17) reported 20 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

• 
  Ruth Lee (@ruthirwinlee) reported 20 minutes ago from Ottawa, Ontario

  @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

• 
  Sofia Heaux (@HeauxSofia) reported 29 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  Ada Provenzano (@AdaProvenzano1) reported 35 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Martin L 李蔭庭 (@zephyr064) reported 37 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Trish Caron (@pinkpamplemoose) reported 45 minutes ago from Ottawa, Ontario

  @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 46 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Martin L 李蔭庭 (@zephyr064) reported 52 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  Yak (@Turkish_Tank) reported 59 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

• 
  𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported 59 minutes ago from Ottawa, Ontario

  @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

• 
  Klavishk (@Klaviishk) reported 59 minutes ago from Ottawa, Ontario

  @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Hrynkiw (@allanthegolfer) reported 2 minutes ago from Oshawa, Ontario

  @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

• 
  Yesha (@daveyesha14) reported 4 minutes ago

  @FreedomMobile,I cancelled ur plan in Oct 2020. In Nov 2020, Freedom issed a final balance statement and said that I will receive a refund check within 6-8 wks.I am still waiting even after 10 wks! Contacted customer service atleast 5 times but no response.Worst customer service!

• 
  Truth: Visible In the Eyes & Actions. (@Kat41414) reported 6 minutes ago

  I'm so frustrated with my data & customer service that I forgot to tweet this to @FreedomMobile 😾

• 
  ClimaClub (@ClimaClub) reported 6 minutes ago

  @FreedomMobile @SamsungCanada i never knew parks and rec was so good

• 
  lambda sensor (@lambdasensor) reported 7 minutes ago

  @Tazco @FreedomMobile Are you insane? What the hell are you keeping stuff in your phone for? Google provides 15G for free and 100G is €1.99 a month. Access from any device, no problem changing your phone. Have you heard of the cloud????

• 
  OkNiggaAnd? (@UrfadasFada) reported 10 minutes ago

  @FreedomMobile fix your ******* app .

• 
  Allan Hrynkiw (@allanthegolfer) reported 11 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

• 
  heather (@heatherlike) reported 15 minutes ago

  @FreedomMobile @SamsungCanada Breaking Bad and Derry Girls on @Netflix_CA

• 
  Peter Stoyko (@Prugelmeister) reported 16 minutes ago

  @freedomsupport Fix your app. Seriously, every time I go to pay my bill it's an ordeal to log into the app. This is not a hard problem.

• 
  Cris! (@BaikerC) reported 16 minutes ago

  @FreedomMobile @SamsungCanada Breaking Bad!