Freedom Mobile

Freedom Mobile Outage Report in Ottawa, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 11/22/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RenaeBatista rae (@RenaeBatista) reported

    @freedomsupport yet again another issue somehow my 300$ payment got "lost" you guys we're supposed to call incase you couldn't find it and again no call recieved.

  • curtisyiskey Adam (@curtisyiskey) reported

    @FreedomMobile Before being tricked into getting this..note that they do not have 5G capabilities. Hard enough to connect to LTE. Also, just ask them how fast their data speeds are (up and down). They will NEVER give you an answer. If you ask bell, they immediately say 100mbps up and down.

  • MochaRemedy MochaRemedy (@MochaRemedy) reported

    @FreedomMobile employees refuses to help me! I have a cheque from 2017 for MONEY OWED TO ME that I can't use.

  • CoachMRenner77 Mike Renner (@CoachMRenner77) reported

    @FreedomMobile DO NOT GET SUCKED IN. THERE SERVICE IS SO BAD U WONT BE ABLE TO CALL ANYONE. THEN They rip you off when you want out of your contract.

  • super_moose_fgc Negative-Edge Lord (@super_moose_fgc) reported

    @FreedomMobile Also why can you not just add my remaining mytab balance onto my bill? why do i have to pay a bill thats not due to pay my remaining balance? This frustrating service and policy just cost you a customer

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Beware of this terrible brand.. they are just money trap.. keep away from freedom for peace of mind

  • RenaeBatista rae (@RenaeBatista) reported

    @freedomsupport Today 10am 7 days ago 9am 7 days prior 9am I just got off the phone with a representative and a supervisor and basically you guys can't do anything you guys can't find the stuff I am apparently **** out of luck according to everybody I've spoken to

  • thesportsmanjc Jordy "Best Bet" (@thesportsmanjc) reported

    Hey @FreedomMobile how’s about when u send someone a new SIM you include a tiny tidbit of info about NEEDING TO GO INTO A STORE TO ACTIVATE IT. Like WTF it’s 2020 #insane #bullshit

  • meowinghobbes Hobbes The Cat (@meowinghobbes) reported

    @FreedomMobile Maybe if you had towers. Just went back to Rogers. Zero issues. Zero dropped calls. Full LTE.

  • BBettadpur Balu Bettadpur (@BBettadpur) reported

    @FreedomMobile Rather unfortunate. I tried to upgrade my phone. Seriously one of the worst experience. I can't understand how a company cannot accept payment from a customer who is willing to pay. I am a customer for the past 5 year's at least and on auto pay. The sales team failed badly