Freedom Mobile

Freedom Mobile Outage in Ottawa, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Freedom Mobile problems in the last 24 hours in Ottawa, Ontario

The following chart shows the number of reports that we have received about Freedom Mobile over the past 24 hours from users in Ottawa and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 09/21/2021 07:05

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Most Reported Problems:

  • Phone 77.92% Phone
  • Internet 13.65% Internet
  • Total Blackout 2.98% Total Blackout
  • Wi-fi 2.98% Wi-fi
  • E-mail 1.24% E-mail
  • TV 1.24% TV

Freedom Mobile Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Gatineau, Ottawa, Stittsville, Kanata and Nepean.

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Freedom Mobile in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • carynmiller2 carynmiller (@carynmiller2) reported

    @freedomsupport @acej_leafs And your service is still dreadful. I’ve been waiting to communicate with a live person all day. To no avail. They’ve disconnected my phone again Disconnect then apologize and assure me that it won’t happen again Everyone knows the ending of the story. Need a new provider ideas ?

  • sujithmathewona kick_dart (@sujithmathewona) reported

    @FreedomMobile what’s your email ID to file a complaint regarding your network security ?

  • kylegolsen Kyle Olsen (@kylegolsen) reported

    @freedomsupport the pre-order has had trouble processing credit cards since friday

  • ajaygeorge91 Ajay George (@ajaygeorge91) reported

    @freedomsupport I'm not able to pay my bill. I've asked you countless times for your support and you now suspended my account. YOU SUCK!

  • pomonella01 pomonella (@pomonella01) reported

    @freedomsupport yes, i'd like to cancel a line which i could not figure out how to do online, and i got ignored by your imessage and phone support lines. please kindly sort your ****.

  • coupleofdoge coupleofdoge (@coupleofdoge) reported

    Freedom Mobile cut off my service despite sending me an email confirming my billing was set up correctly. Beyond frustrated. Paying thousands per year for what? Called 611, can't speak to a person. Emailed no response yet, DM no response. @FreedomMobile @freedomsupport

  • lieseurz notk (@lieseurz) reported

    @freedomsupport I was calling Customer Care but received nothing. I was wondering how to get my issue fixed with my account. Thanks!

  • EloiseTaylor 🤘🏼 (@EloiseTaylor) reported

    Switched to @FreedomMobile yesterday. Having issues porting my number and the attitude of the reps via chat is making me want to go running back to @PublicMobile 😭

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @kyx69 @FreedomMobile That should tell you something right there how bad the software on Apple devices is how many bugs and loopholes and how good the software on Android devices is no loopholes and no bugs

  • Sibbella Melissa (@Sibbella) reported

    @Massoud58677991 @FreedomMobile I live in Windsor, my dad lives near the river. Every time I visit him I get charged, or if I just drive down Riverside Dr. I'm do annoyed by it.