Freedom Mobile

Freedom Mobile Outage Report in Caledonia, Haldimand County, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Caledonia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Caledonia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Caledonia, Haldimand County, Ontario 12/05/2025 21:20

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caledonia, Haldimand County, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ancaster and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaAncaster TV
CanadaHamilton Internet
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Internet
CanadaHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Caledonia, Ontario

Latest outage, problems and issue reports in Caledonia and nearby locations:

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • imnottweetering b b (@imnottweetering) reported

    @freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.

  • rajantyagi16 Rajan Tyagi (@rajantyagi16) reported

    @FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.

  • imnottweetering b b (@imnottweetering) reported

    @FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices

  • realgavinquinn Gavin Quinn 🌹 (@realgavinquinn) reported

    @freedomsupport I went over my 5gb plan but the speed has slowed down to the point of it being unusable. My plan is supposed to be unlimited. I'm fine with slower speeds, but not to the point that apps just don't work at all. Please help/DM me. Thanks

  • ajtehbest AJtehbest (@ajtehbest) reported

    @FreedomMobile Awful

  • NicoleB67208826 N.C (@NicoleB67208826) reported

    @FreedomMobile what is up with your network? I’ve had no service since yesterday?

  • VixenEagle ***** Eagle (@VixenEagle) reported

    @freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.

  • tpalaura Laura Caldwell (@tpalaura) reported from Lincoln, Ontario

    @freedomsupport anyone else having service issues right now?

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile if there is an outstanding bill of 1 month and a new bill thats not even due yet, how do you get off on saying both bills are due before service can be reactivated?! THE NEW BILL IS NOT DUE YET!!!!!!!!!!!!

  • poli_sci_guy Mark Johnson (@poli_sci_guy) reported

    @freedomsupport I am a prepaid customer. If I set my phone to call-forward to my business phone, does that incur any charges? Thanks!