Freedom Mobile Outage in Caledonia, Haldimand County, Ontario

@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

@freedomsupport I've already explained in my previous tweet what the problem is

Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

@thebigguy86 @Mike_Bellegarde @FreedomMobile Now all you have to do is find a decent signal to use your 3 phones 🥴🤪

@freedomsupport Well I have an everywhere 49 plan with 6 gig of data and I can’t get any internet outside of my home network! And as far as I understood from when I signed up with freedom. That would be included in my plan.

@freedomsupport Well I have an everywhere 49 plan with 6 gig of data and I can’t get any internet outside of my home network! And as far as I understood from when I signed up with freedom. That would be included in my plan.

@wanderpow @ROCKthusiast @FreedomMobile You’ll get more Gigs with freedom for your money, but you’ll sacrifice on service coverage for sure. And forget about getting data outside home area. And if you upgrade your phone, that’s on top just like anywhere else.

@FreedomMobile is there a faq for wifi calling problems.. I press the icon to turn it on and it just disappears.. samsung galaxy s8+

@freedomsupport So the reseller doesn't get any help for replacing a manufacturer's defective device? Just "sorry you bought a defective phone from us"? You have no help to provide your customers to fix the problem? This seems like very poor customer service. @HuaweiMobile have anything?

@FreedomMobile what is your policy on replacing defective #Nexus6p phones with battery drain issues? We bought one in 2015, had it replaced in January 2017, but the new phone had same issues.

@FreedomMobile Thank you for giving me the worst customer experience for the past two months. I’d like to recommend you for the shittiest customer service award. And sorry for using the f-word to your manager who called me.

Somehow made it through an entire work day using only mobile data, because of an internet outage in my area since 10am @RogersHelps. Luckily @FreedomMobile didn’t let me down even though I used up close to 4GBs of data in one day 😂

The biggest Let down during this Corona pandemic is receiving a $500 bill from @FreedomMobile . Will definitely considering paying off whats left on the contract and move on to different service provide

@freedomsupport @FreedomMobile The ball is now in your court. I'd like to know who I can speak with to have this rectified. In the meantime, I will look for a replacement service provided. Thanks. 2 / 2

@freedomsupport @FreedomMobile I had an incredibly awful encounter with some of your customer service agents who had no earthly interest in helping me justify why I spend money with you. 1 / 2

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.

@freedomsupport Can you tell me when Cobble Hill BC will be getting a tower. I would like to switch from Telus but I was told the service in my area is a little spotty.