Freedom Mobile

Freedom Mobile Outage Report in Hamilton, Ontario

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The latest reports from users having issues in Hamilton come from postal codes L8P and L9B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Hamilton, Ontario 03/18/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hamilton, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Burlington and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaAncaster TV
CanadaHamilton Internet
CanadaBurlington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TomFool1234 Tom Foolery (@TomFool1234) reported

    @FreedomMobile called freedom mobile and it wasn’t until the 4th person that actually knew what a SIM card was. Seriously! First person kept rushing me off the phone before knowing if I needed more help

  • TomFool1234 Tom Foolery (@TomFool1234) reported

    @freedomsupport With all due respect, being on twitter is not a replacement for not training your employees in the call centre or having them hang up on you when they can’t find out what a SIM card is

  • sandi08304376 sandi (@sandi08304376) reported

    @FreedomMobile CAN WE STOP FAST FORWARDING OUR LIVES FOR YOUR CRAP.

  • winstonckm Winston D'souza (@winstonckm) reported

    @FreedomMobile I ported my number from Fido to Freedom its been more than 10 hours. Still my number is not active, stuck with temporary number. Could you please check, I already missed lot of important calls because of this issue.

  • nightstar12 Nightstar12 (@nightstar12) reported

    @freedomsupport why is my husband's account suspended. The payment goes through the credit card every month. But every month while the payment is pending you keep ending his account. Now he can't get help via phone bc they say his number invalid.

  • Jack_Fisher_4 Jack Fisher (@Jack_Fisher_4) reported

    Have I been on WIND/Freedom my entire phone-having life? Yes. Do I want them to do better because sometimes when I reach my 5gb of data and can't access basic sites, it sucks - or when I'm, say, between major towns and there's no service - yes. Obviously. Please @Freedommobile

  • TheCamMoore Cam 🇨🇦 (@TheCamMoore) reported

    . @FreedomMobile you want to tell me why I spent 30 minutes trying to unlock a phone and two agents both didn't help You want me to call the CRTC?

  • ConstantObs Constant Observer (@ConstantObs) reported

    @freedomsupport Hi. I just activated a line. Cellular service works, but there is no data. The plan includes 3G of LTE data.

  • CoinConsultants Alex Denzo (@CoinConsultants) reported

    @AnthonyLacavera @FreedomMobile Ya ya ya... People have been saying that for 10 years. Your service will be garbage, and everything will be roaming. **** Canadian telecoms.

  • Alphanumeric_X Al (@Alphanumeric_X) reported

    @freedomsupport Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.