Freedom Mobile

Freedom Mobile Outage Report in Hamilton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Hamilton, Ontario 01/22/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @freedomsupport I called and complained all the time (before I left). I would get put on hold. Then the call would drop. So now you see the problem!

  • joshpabla Josh Pabla (@joshpabla) reported

    @freedomsupport is your my account login not working ?

  • _CXVO Casssss (@_CXVO) reported

    @FreedomMobile y’all need to fix up

  • RahulGahlawat13 The outlet (@RahulGahlawat13) reported

    @FreedomMobile The service is terrible tho. I was stuck with no signal and internet in rain today. Couldn't even book an uber or call anyone

  • KaroPup The Dingo Kid (@KaroPup) reported

    @freedomsupport I was given extra data, my plan says I have 6gb now, but I've been given the notification that I've gone over my limit at 4gb Can you help with this?

  • iamhtrivedi H (@iamhtrivedi) reported

    @FreedomMobile upgrading some customers to get them more data but legacy customer don’t get anything. Happened with my family. Very unfortunate that loyalty isn’t valued. :(

  • mariobrillo2016 MarioBrillo2016 (@mariobrillo2016) reported

    @FreedomMobile Folks now freedom has been amazing service for a fraction of the cost. Curt needs to block rogers from buying. Monopilization isn’t the answer

  • bks86798035 bks (@bks86798035) reported

    @FreedomMobile 'next level bad service' lol

  • NavsKaur Navneet Kaur (@NavsKaur) reported

    @FreedomMobile Sad to know that you would like to let a loyal customer go rather than match a phone plan your competitors are providing! #disappointing

  • cdnpolifan Poilievre + Baber Supporter 🇨🇦 (@cdnpolifan) reported

    @Poilievre_Stan @RedToryFan @FreedomMobile During the Rogers outage he said there needs to be more competition and choices for telecom companies in Canada.