Freedom Mobile

Freedom Mobile Outage Report in Hamilton, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Hamilton, Ontario 02/11/2026 10:55

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AvaMariaKers AvaMaria.Kerš (@AvaMariaKers) reported

    @freedomsupport when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage

  • AvaMariaKers AvaMaria.Kerš (@AvaMariaKers) reported

    @FreedomMobile ahhh when your agents mention to one customer on the plan to wait to upgrade for this deal and not the other. Stuck with paying $122 compared to my original $65. Nice Freedom nice. People make sure to ask more than one agent because these guys are sneaky.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • vtotten Victoria Totten (@vtotten) reported

    @freedomsupport Thanks. I’ve already been in contact with customer care and have filled out the form for CCTS response. If the social Mercia team can help, then I’m happy to DM you also.

  • Dido8Rd david rd (@Dido8Rd) reported

    @FreedomMobile Horrible client care.

  • anthony16024029 @Sungmanitu (@anthony16024029) reported

    I have nothing but destaine for my service provider @FreedomMobile it's over between us most definitely. Your the last service provider I will trust in the future.

  • iDreamofWinnie iDream 🇨🇦🇹🇹 (@iDreamofWinnie) reported

    Googling your phone issue is 10000% better and more accurate than calling @FreedomMobile for any help. Their tech team stays hanging up on me after telling me to hold for tech team level two when level one can’t get it right😭😭😭

  • anthony16024029 @Sungmanitu (@anthony16024029) reported

    At @FreedomMobile I will. Not pay for services NOT PROVIDED (.) I HAVE SPOKEN TO YOUR REPRESENTATIVE AT 611 & I AM TOTALLY DISSATISFIED WITH THE LACK OF SERVICE (.) I won't be paying for services I don't receive on two phones (.)

  • olddavethewolf Dr. David G D Oswald Jr. (@olddavethewolf) reported

    @FreedomMobile very disappointed. I’ve been tooting your horn for years now, but after today’s hellish customer service experience, well, let’s just say I am making plans to move on… #complaintdepartment

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile worst cell phone company. It's a joke how **** the service is go just outside the GTA and can't get anything to load on freedom's **** network