Freedom Mobile Outage Report in Hamilton, Ontario

@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

@freedomsupport I've already explained in my previous tweet what the problem is

Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

@FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

@FreedomMobile How do I escalate a customer service complaint. Pls. do not tell me to phone the 800 number which is the problem.

@FreedomMobile Are you listed as "Freedom Mobile Telecom" as a payee when I pay you through my bank? How long does it take to get my payment? Will I be without service until you get my payment?

@Crypto__0x @unusual_whales I used Wind because they were an outlier, cheap and offered the most data at the time. Then Shaw bought them, @FreedomMobile was the moniker they adopted. OK at first, but couple years later they performed typical shady telecom practices & pimped blatant lies from tech support…

@freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?

@freedomsupport I’ve already done this but I still can’t get an esim until the 25th of April when my billing cycle restarts, unfortunately I need this solved a lot sooner then that. If you’re able to provide me an answer, I would love to get on the phone with someone that could possibly help me.

truly, @FreedomMobile would be an incredible service... if it worked at all 🙃 thanks for absolutely nothing, all the time.

@freedomsupport is your service down? I somehow haven't had service all day and all my payments are up to date? YYZ region

@FreedomMobile 3 times your philipins call centre people disconnect the phone as they do not know there job what the awful service .totally mess

Yo #FreedomMobile where is my phone service at?