Freedom Mobile outages and service status in Hamilton, Ontario

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Ron Harwood (@hazardplay) reported 4 minutes ago from Hamilton, Ontario

  @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

• 
  Jorg Maas (@carpenter_maas) reported 4 minutes ago from Hamilton, Ontario

  @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

• 
  Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported 6 minutes ago from Burlington, Ontario

  @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

• 
  Mr. Mic (@TheRealMrMic) reported 12 minutes ago from Hamilton, Ontario

  Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

• 
  Nick Walczak (@kornick) reported 16 minutes ago from Hamilton, Ontario

  @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

• 
  Jorg Maas (@carpenter_maas) reported 21 minutes ago from Hamilton, Ontario

  @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

• 
  Jorg Maas (@carpenter_maas) reported 28 minutes ago from Hamilton, Ontario

  @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

• 
  Bruce Miller (@cbrucemiller) reported 29 minutes ago from Hamilton, Ontario

  @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

• 
  Bounty Hunter Toys (@bhtoys) reported 32 minutes ago from Hamilton, Ontario

  @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

• 
  Bruce Miller (@cbrucemiller) reported 34 minutes ago from Hamilton, Ontario

  @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

• 
  Mr. Mic (@TheRealMrMic) reported 47 minutes ago from Hamilton, Ontario

  @freedomsupport I've already explained in my previous tweet what the problem is

• 
  Abe C (@abeventures) reported 48 minutes ago from Burlington, Ontario

  Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

• 
  Kevin Rea (@KevyBhoy79) reported 50 minutes ago from Burlington, Ontario

  @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

• 
  Kim Talbot (@ktalbot70) reported 59 minutes ago from Hamilton, Ontario

  @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  This Is a Collective (@thiscollective) reported 5 minutes ago

  . @FreedomMobile - I have 4 phones / internet and tv with Freedom - been a customer since it was WIND - like 15 years. Your TV app is failing after its latest update. At the very least you could email customers to say 'we are having an issue'.

• 
  Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported 7 minutes ago

  @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

• 
  Business Analysis Coach CBAP® 🇨🇦🇳🇬 (@MissPragmatic) reported 9 minutes ago

  Hello @FreedomMobile I bought an IPhone XS Max from you as a customer and have since paid off the phone however the phone is till locked to freedom mobile after all these years. I have visited your service center and called tech support countless times.

• 
  layla (@MAKHKHKHKHZOUMI) reported 11 minutes ago

  @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.

• 
  Allen (@RealAllenTV) reported 12 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  Jules 🦋 (@juliewarman) reported 12 minutes ago

  @FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.

• 
  Joe bala (@joebalacan) reported 13 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Brian (@BrianFH2) reported 18 minutes ago

  For those interested, although @FreedomMobile claims to offer 5G+ service, they do not. #Toronto #Ontario

• 
  MJ (@MJ01311976) reported 18 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again! No more talks! Folks - do not sign with FreedomMobile especially the prepaid services.

• 
  Dorseys Cloaca (@Dorseyscloaca) reported 18 minutes ago

  @FreedomMobile I thought customer service was available until 1am ET?