Freedom Mobile outages and service status in Hamilton, Ontario

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Bruce Miller (@cbrucemiller) reported 45 seconds ago from Hamilton, Ontario

  @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

• 
  Jorg Maas (@carpenter_maas) reported 1 minute ago from Hamilton, Ontario

  @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

• 
  Abe C (@abeventures) reported 2 minutes ago from Burlington, Ontario

  Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

• 
  Kevin Rea (@KevyBhoy79) reported 4 minutes ago from Burlington, Ontario

  @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

• 
  Mr. Mic (@TheRealMrMic) reported 7 minutes ago from Hamilton, Ontario

  @freedomsupport I've already explained in my previous tweet what the problem is

• 
  Nick Walczak (@kornick) reported 12 minutes ago from Hamilton, Ontario

  @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

• 
  Jorg Maas (@carpenter_maas) reported 15 minutes ago from Hamilton, Ontario

  @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

• 
  Ron Harwood (@hazardplay) reported 16 minutes ago from Hamilton, Ontario

  @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

• 
  Bruce Miller (@cbrucemiller) reported 24 minutes ago from Hamilton, Ontario

  @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

• 
  Jorg Maas (@carpenter_maas) reported 31 minutes ago from Hamilton, Ontario

  @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

• 
  Mr. Mic (@TheRealMrMic) reported 37 minutes ago from Hamilton, Ontario

  Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

• 
  Kim Talbot (@ktalbot70) reported 48 minutes ago from Hamilton, Ontario

  @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

• 
  Bounty Hunter Toys (@bhtoys) reported 53 minutes ago from Hamilton, Ontario

  @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

• 
  Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported 53 minutes ago from Burlington, Ontario

  @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe bala (@joebalacan) reported 3 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Yojenkz (@JYojenkz) reported 11 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  Eve (@Eve62617669) reported 12 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  TDaphneVasquez RMT (@tattookitten) reported 13 minutes ago

  @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.

• 
  Al Sadius (@Alsadius) reported 14 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Joe bala (@joebalacan) reported 17 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Allen (@RealAllenTV) reported 18 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  JrT (@JRTeodoro4) reported 19 minutes ago

  @FreedomMobile Is there problem with your internet today? December 16th?

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 21 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Peg City 🇨🇦 (@wpgAce) reported 21 minutes ago

  @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider