Freedom Mobile outages and service status in Hamilton, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Hamilton, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Kim Talbot (@ktalbot70) reported from Hamilton, Ontario@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴 (@colinscameron) reported from Burlington, Ontario@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Abe C (@abeventures) reported from Burlington, OntarioDear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Mr. Mic (@TheRealMrMic) reported from Hamilton, OntarioHey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Nick Walczak (@kornick) reported from Hamilton, Ontario@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Ron Harwood (@hazardplay) reported from Hamilton, Ontario@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
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Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario@freedomsupport I've already explained in my previous tweet what the problem is
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Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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rehan (@wawast) reported@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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ashton (@yaashtonsd) reported@Nationwide @FreedomMobile FIX UR ****. I AM IN ONE OF THE BIGGEST CITIES IN THE WORLD AND YOUR ****** SERVICE HAS LOST ME MULTIPLE HOURS OF WORK!
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manjunath anand (@ManjunathAnand) reported@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
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Lily (@Lily08901017) reported@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
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Scott C (@scottacalvert) reported@FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Allen (@RealAllenTV) reported@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
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Emmanuel (@cozmopoll) reported@FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible
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Riu (@SiuRaymondsiu) reported@FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink