Freedom Mobile

Freedom Mobile Outage Report in Hamilton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Hamilton, Ontario 12/01/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Hamilton, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ancaster, Hamilton and Burlington.

Loading map, please wait...
City Problem Type Report Time
CanadaAncaster TV
CanadaHamilton Internet
CanadaBurlington Total Blackout
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    heyyy guys... what are your customer service hours like? Last I check y'all were taking calls till like 9pm. Is that still the case? @FreedomMobile

  • BraveTube J P (@BraveTube) reported

    Heads up #ldnont @FreedomMobile does not care about long term customers. Billed me extra saying that I was in the USA when the Borders were closed, they don't listen and added the extra phone protection plan when I Said NO to it, customer service at its worst ! Very unhappy

  • MommeMonkey Julia MacMonkey (@MommeMonkey) reported

    hey @freedomsupport I need to update my mailing address but I don't want to have to call in and wait and wait ... can you help me online??

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport Banchod never come back this company is garbage all the way to hell

  • mateogudelj MG (@mateogudelj) reported

    @FreedomMobile PLAN ON UNLOCKING MY PHONE THAT I BOUUGHT OUTRIGHT IN SEPTEMBER 2019 WHEN I AM ALREADY ON TELUS AND YOU CAN’T EVEN DO IT AT A KIOSK? TODAY. NOT TOMORROW. Can’t even call 611? WTF. WORST COMPANY IN CANADA 🤬🤬🤬

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport 1am whaaaat??? They're taking calls till 1am?? holy damn. That's incredible. Well I kinda wanna talk to Loyalty. Are they taking calls till 1 am as well?

  • xtzfaucet xtzfaucet (@xtzfaucet) reported

    @freedomsupport hi do i have to buy a sim card to use your cell phone plan? i have a samsung phone. im in quebec but your stores arent here so i can still use your service?. is $10 the only fee for new customers?

  • plutoorbust Laddie (@plutoorbust) reported

    @ungullibleguy @DaveSfmg54 @FreedomMobile Nah man. Was a customer for 3 years with cheapest plan ever. My issues get resolved everytime. Billing issues, resolved. Like I said their network wasn’t good enough for what I needed. I often feel that when people complain, it’s usually said person that’s the problem

  • CassMonicaa ♔C (@CassMonicaa) reported

    **** @FreedomMobile shittiest phone company everrrr

  • amitahlawat122 amit ahlawat (@amitahlawat122) reported

    @FreedomMobile : most horrible experience, going to complain CRTC about terrible services that i received