Freedom Mobile

Freedom Mobile Outage Report in Hamilton, Ontario

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The latest reports from users having issues in Hamilton come from postal codes L8K.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Hamilton, Ontario 11/08/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Hamilton, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ancaster, Hamilton and Burlington.

Loading map, please wait...
City Problem Type Report Time
CanadaAncaster TV
CanadaHamilton Internet
CanadaBurlington Total Blackout
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mackrauss Armin 🍁 (@mackrauss) reported

    @freedomsupport Why could stores not do that? I rather speak to somebody in person than deal with your customer service, which isn't a good experience.

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @FreedomMobile I am not happy with freedomMobile, it seems have been duped and treated like garbage. I have sent mail and put several calls since Saturday but no solution to my issue. Customer service promised to call back but no feedback.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @FrathosCAN @FreedomMobile @TTC Yes, but not across the whole network and tunnels, right?

  • Tessalee3 Tessa Mcfadzean (@Tessalee3) reported

    @freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?

  • harshil_mehta Harshil Mehta (@harshil_mehta) reported

    @FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.

  • georgorama George Masswohl (@georgorama) reported

    On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not

  • xohinaaa ladoo (@xohinaaa) reported

    @freedomsupport if only your customer service replied as fast as you guys did🥺🥺

  • chlobarks Crone K Barker (@chlobarks) reported

    @FreedomMobile Your customer service person asked me what I would like to be referred to as, and I said "my name is fine". They went ahead and called me ma'am for the duration of the call. I'm cancelling my service next billing period.

  • chlobarks Crone K Barker (@chlobarks) reported

    @FreedomMobile please stop charging me triple my bill every month. I've done the math and your billing doesn't make any sense. Your customer service folks, while friendly, have been unable to help me in my 5+ calls, or come anywhere close to being able to comprehend the math.

  • JenMasseau Jen Masseau (@JenMasseau) reported

    @freedomsupport Is your support account available today? I DMed earlier but no response yet.