Freedom Mobile Outage in Calgary, Alberta

@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

@freedomsupport Hello I need help and I am a customer.

@FreedomMobile I need someone to answer the damn phone!!

It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

@FreedomMobile will you guys be getting good service in Sherwood Park AB. I have had your services for a year now and must say the service in the park is not good. Half the time I'm in roaming!!

I was an early adopter of @FreedomMobile. Got at least 5 friends to switch from @Rogers to Freedom. I was rewarded with increased rates and poor customer service. The competition is giving me better rates to switch. I think it's time to switch.

So @virginmobilecan hasn't replied yet. @rogers or @FreedomMobile y'all want a new customer come June? . I say rogers cause you guys are killing it with patience when it comes to my internet and cable bill. If you can provide the same service when it comes to cellular I'm all in

@valentinprgnd @TELUS @FreedomMobile has nothing to help me. 😭

Lte and signal not stable northyork area? Wilson and keele @freedomsupport @FreedomMobile

So disappointed with @FreedomMobile because our phones were not working since 230am to now and they won’t credit the account. We have people in hospital who couldn’t reach us. Does @FreedomMobile take advantage of all customers? Usually they are good!😢

@FreedomMobile What's going on with your network? I can't make or receive calls and my bill is up to date. Ugh...

@freedomsupport Phone no workee pls fix thx.

@freedomsupport what is going on can’t call out while u are doing systems update like wtf how long will I go without a phone #bs #thankfortheheadsup

@freedomsupport Yeah kinda figured there wouldn't be an awful lot you could do but thought I would make you aware of this as I can imagine quite a few customers are probably experiencing this. Me and my housemate used to get the same calls 15 minutes apart from each other before she left.