Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2C, T2Z and T2K.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 09/19/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Total Blackout
CanadaCalgary Phone
CanadaCalgary Phone
CanadaCalgary Phone
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TTyckle Tess Tyckle (Shim/****) (@TTyckle) reported

    @FreedomMobile Do you guys have an update on group messaging support? Everytime I inquire I get told “We’re working on it”. That was two years ago, and there’s still no group messaging. What’s up with that?

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful

  • sfeldman Sean Feldman (@sfeldman) reported

    This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    Who are your cell phone providers & how happy are you with them? I was super happy with @FreedomMobile but that has changed, they have a mess up on their end which keeps cutting my phone off & they won't fix it. Wish we could sue cell providers for services not rendered.

  • ArbazRana3 Rana Arbaz Jamshed (@ArbazRana3) reported

    Absolute horrible customer service @FreedomMobile

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    I just got gas lit & treated rudely by @freedomsupport, I actually hung up on the service rep mid way through his sentence ... seriously folks who is your provider & are you happy with them? I am done with @FreedomMobile

  • petercharnish Peter Charnish (@petercharnish) reported

    @FreedomMobile is there a way to be in touch with support rather then direct messaging

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!

  • ChrisMcArdle1 ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported from Vancouver, British Columbia

    @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

  • ritenowbabs Ritenowbabs (@ritenowbabs) reported

    @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.