Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3J, T2T and T2V.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 01/17/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • TattooedSpike Spike (@TattooedSpike) reported from Calgary, Alberta

    @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • m_gwynn Megan Gwynn (@m_gwynn) reported from Calgary, Alberta

    @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • netto_fornari G. Netto (@netto_fornari) reported

    Worse customer service ever @FreedomMobile !

  • Funny_Face_Guy Funny_Face_Guy (@Funny_Face_Guy) reported

    Well, if @FreedomMobile @freedomsupport is purchased by this so called Telus Globalive agreement then I'll just cancel. Why you ask? @TELUS are greedy money hungry idiots who over charge their customers. And I will be unhappy if my cellular bill goes up becouse of it.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport @freedomsupport Mental support or technical? Or both!

  • wileymiley baddie b 🌙 🧸⃤ 🥺⃤ (@wileymiley) reported

    worst customer service @FreedomMobile

  • ToeTagMan ToeTagMan (@ToeTagMan) reported

    @FreedomMobile In the passed few weeks I barely get any bars or signal on my phone. Freedom mobile is pretty much useless now. What's happening with @FreedomMobile ? #freedommobile

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I will also not DM you as customers Need to know that not only is Freedom non competitive and non- affordable but they lack in customer care.

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible.

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport Actually, going to the States for 5 days and getting a $230 charge is NOT AFFORDABLE. Other carriers charge $11/ day, that works out to $55 for 5 days vs $230. Don’t give me this Affordable BS. Then we get the rudest 2 agents. That is NOT striving for great customer service…

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    @freedomsupport I shouldn't still be going into roaming service within Burnaby/ SFU areas, especially since you've been under Shaw for a few years now. Service signal completely gets cut off when in high level apartments. I've been a customer since the beginning, and it's the same then and now.

  • CC09437828 C C (@CC09437828) reported

    @FreedomMobile The worst customer service in all phone companies