Freedom Mobile outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  The Dave! 😏 (@TheDaveCA) reported 3 minutes ago from Calgary, Alberta

  @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

• 
  Shabba The DJ (@shabbathedj) reported 13 minutes ago from Calgary, Alberta

  @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

• 
  Megan Gwynn (@m_gwynn) reported 14 minutes ago from Calgary, Alberta

  @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

• 
  Vian Esterhuizen (@heyvian) reported 19 minutes ago from Calgary, Alberta

  @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

• 
  HB (@heidicando) reported 19 minutes ago from Calgary, Alberta

  @FreedomMobile I need someone to answer the damn phone!!

• 
  Nathan (@natebannerman) reported 25 minutes ago from Calgary, Alberta

  It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

• 
  Mr Right (@OtunMuri) reported 26 minutes ago from Calgary, Alberta

  @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Sean Feldman (@sfeldman) reported 36 minutes ago from Calgary, Alberta

  @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

• 
  suvo_neel (@suvo_neel) reported 38 minutes ago from Calgary, Alberta

  @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

• 
  Spike (@TattooedSpike) reported 41 minutes ago from Calgary, Alberta

  @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

• 
  BigLarryMan © (@BigLarryMan) reported 46 minutes ago from Calgary, Alberta

  @freedomsupport Hello I need help and I am a customer.

• 
  Mr Right (@OtunMuri) reported 49 minutes ago from Calgary, Alberta

  @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Amrit Baidwan (@BaidwanAmrit) reported 52 minutes ago from Calgary, Alberta

  @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

• 
  suvo_neel (@suvo_neel) reported 53 minutes ago from Calgary, Alberta

  I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch

• 
  James (@EbyJames) reported 59 minutes ago from Calgary, Alberta

  My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gbreezie (@garry568) reported 56 seconds ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  HA (@achauuu) reported 3 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  Stephanie the alchemist (@Stephdalchemist) reported 3 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Kyng (@KebabsRLyf) reported 6 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.

• 
  Lily (@Lily08901017) reported 7 minutes ago

  @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 12 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 14 minutes ago

  @FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up

• 
  Lily (@Lily08901017) reported 17 minutes ago

  @FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service

• 
  Farhan Z (@Far4Truth) reported 17 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  ldbharat nahata (@iambn) reported 19 minutes ago

  @FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company