Freedom Mobile outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  Sean Feldman (@sfeldman) reported 46 seconds ago from Calgary, Alberta

  @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

• 
  Mr Right (@OtunMuri) reported 1 minute ago from Calgary, Alberta

  @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Vian Esterhuizen (@heyvian) reported 3 minutes ago from Calgary, Alberta

  @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

• 
  suvo_neel (@suvo_neel) reported 6 minutes ago from Calgary, Alberta

  I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch

• 
  suvo_neel (@suvo_neel) reported 18 minutes ago from Calgary, Alberta

  @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

• 
  HB (@heidicando) reported 20 minutes ago from Calgary, Alberta

  @FreedomMobile I need someone to answer the damn phone!!

• 
  Amrit Baidwan (@BaidwanAmrit) reported 27 minutes ago from Calgary, Alberta

  @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

• 
  The Dave! 😏 (@TheDaveCA) reported 31 minutes ago from Calgary, Alberta

  @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

• 
  James (@EbyJames) reported 33 minutes ago from Calgary, Alberta

  My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

• 
  Megan Gwynn (@m_gwynn) reported 37 minutes ago from Calgary, Alberta

  @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

• 
  Shabba The DJ (@shabbathedj) reported 37 minutes ago from Calgary, Alberta

  @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

• 
  Nathan (@natebannerman) reported 39 minutes ago from Calgary, Alberta

  It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

• 
  BigLarryMan © (@BigLarryMan) reported 44 minutes ago from Calgary, Alberta

  @freedomsupport Hello I need help and I am a customer.

• 
  Spike (@TattooedSpike) reported 45 minutes ago from Calgary, Alberta

  @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

• 
  Mr Right (@OtunMuri) reported 56 minutes ago from Calgary, Alberta

  @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheeky Monkey (@cindyintoronto) reported 6 minutes ago

  @JTkksmom @FreedomMobile Why? Because they are headquartered in Quebec. My vast experience with Quebec based companies is extremely poor. I try to avoid at all cost.

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 8 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Jack (@jbn_jack) reported 12 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  YTPeasantVision (@YTPeasantVision) reported 13 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  James Kellough (@JamesKello) reported 16 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Howllr 🇨🇦🍁 (@howllr) reported 17 minutes ago

  @FreedomMobile I just got a text saying I was in america. I am not. Help me fix this please.

• 
  Laith Khalil (@laithkhalil) reported 18 minutes ago

  @FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!

• 
  Dan 🥴 (@Feefyou) reported 20 minutes ago

  @FreedomMobile Like the gift of a signal that actually works? (Southern Ontario boss. Get this fixed, or you're losing 6 accounts)

• 
  Derek Smith (@derek8128) reported 23 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  Allen (@RealAllenTV) reported 23 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane