Freedom Mobile Outage Report in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	15 days ago
Calgary	Internet	29 days ago
Calgary	Internet	30 days ago
Calgary	Internet	2 months ago
Calgary	Internet	3 months ago
Calgary	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  Nathan (@natebannerman) reported 42 seconds ago from Calgary, Alberta

  It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

• 
  James (@EbyJames) reported 2 minutes ago from Calgary, Alberta

  My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

• 
  The Dave! 😏 (@TheDaveCA) reported 2 minutes ago from Calgary, Alberta

  @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

• 
  Amrit Baidwan (@BaidwanAmrit) reported 7 minutes ago from Calgary, Alberta

  @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

• 
  BigLarryMan © (@BigLarryMan) reported 12 minutes ago from Calgary, Alberta

  @freedomsupport Hello I need help and I am a customer.

• 
  Vian Esterhuizen (@heyvian) reported 14 minutes ago from Calgary, Alberta

  @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

• 
  Mr Right (@OtunMuri) reported 26 minutes ago from Calgary, Alberta

  @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  HB (@heidicando) reported 32 minutes ago from Calgary, Alberta

  @FreedomMobile I need someone to answer the damn phone!!

• 
  Shabba The DJ (@shabbathedj) reported 34 minutes ago from Calgary, Alberta

  @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

• 
  Mr Right (@OtunMuri) reported 54 minutes ago from Calgary, Alberta

  @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Spike (@TattooedSpike) reported 57 minutes ago from Calgary, Alberta

  @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edmond (@EdmondYoong) reported 6 minutes ago

  @freedomsupport Very frustrating that you wouldn’t be able to offer anything at all, even to meet me part way, for a loyalty customer who wants to stay with Freedom but you make it difficult. Perhaps you could reconsider please?

• 
  Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported 10 minutes ago

  @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

• 
  Alex Dabrowski (@alexdabrows) reported 15 minutes ago

  @freedomsupport Can u assist? Appears my text msgs going out over past 24 h are being delayed. Any netwrk issues?

• 
  Jessica (@LonghugJessica) reported 15 minutes ago

  .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free

• 
  Jan Carlo Ponce (@JanCarloPonce) reported 17 minutes ago

  Be careful with @FreedomMobile you contract a plan, they offer you the service and you end up paying 200% more at the end of the month

• 
  yeah (@nexlk) reported 20 minutes ago

  @FreedomMobile why do accounts get put into 4 month upgrade lockout for late payment? And why isn't this made clear in the payment due SMS? I don't use pre auth because I want to see the payment amount each month. I assumed the worst case was a late fee.

• 
  Jordan Jonah (@JordanJonahOF) reported 22 minutes ago

  I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

• 
  Artur Langu (@ArturLangu) reported 25 minutes ago

  @FreedomMobile customer service hangs up the phone while asking for support.

• 
  Susan Smarz (@SueSmarz) reported 26 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

• 
  Rahul Kambli (@RahulKambli5) reported 26 minutes ago

  @freedomsupport Is there a network outage in Scarborough, Ontario ?