Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T2A, T3H and T3A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 06/27/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • suvo_neel suvo_neel (@suvo_neel) reported from Calgary, Alberta

    I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch

  • suvo_neel suvo_neel (@suvo_neel) reported from Calgary, Alberta

    @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

  • sfeldman Sean Feldman (@sfeldman) reported from Calgary, Alberta

    @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

  • m_gwynn Megan Gwynn (@m_gwynn) reported from Calgary, Alberta

    @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

  • TattooedSpike Spike (@TattooedSpike) reported from Calgary, Alberta

    @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KAD70390424 KAD (@KAD70390424) reported

    @.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??

  • CADKAR1 Mehi (@CADKAR1) reported

    Why am I paying for “mobile” service when @FreedomMobile can’t even give me signal at home, at work, or anywhere in between? Fix your ****.

  • x938786387 Darrin S - Penguins 🏒 Steelers 🏈 (@x938786387) reported

    Your Cellular Data Is Very Terrible Everything Is Buffering Every Day @FreedomMobile

  • breakingyoun JJ Alejandro (@breakingyoun) reported

    Thanks for overcharging me on my latest bill like crazy @FreedomMobile when I was assured the add-on I didn't want would be removed during my last chat. Now been on hold for over an hour. You have the worst customer service.

  • GTM618 Gamer Graham (@GTM618) reported

    @FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help

  • capradoll adrian ⸸ (@capradoll) reported

    @HankCustodio @FreedomMobile having similar issues :( ..my sim card still says its unregistered

  • yourmidniights tay (@yourmidniights) reported

    @FreedomMobile I don’t have service and haven’t for several hours now.

  • GTM618 Gamer Graham (@GTM618) reported

    @HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.

  • yourmidniights tay (@yourmidniights) reported

    @FreedomMobile @HankCustodio I don’t have service either and haven’t for hours. Something is definitely wrong and that’s incredibly dangerous.

  • L0uisBebecito Angie 🇨🇴 (@L0uisBebecito) reported

    @FreedomMobile @HankCustodio Hi, my data is also not working. I have been on hold waiting for a rep for 25 min.