Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2J and T2C.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 03/31/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DustyBogarth85 Dusty Bogarth (@DustyBogarth85) reported

    @FreedomMobile I can not wait for my contract to be up by far this worst service ever. Man my old school brick Nokia had better reception!!

  • lwar21 rawl (@lwar21) reported

    Not free with @FreedomMobile ... can't get help when needed

  • graavysluut Croc Daddy (@graavysluut) reported

    @freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.

  • SCommandante sub_commandante (@SCommandante) reported

    @FreedomMobile i never get re-imbursed appropriately.....it's over....... its just damage control now.......good luck.

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport I guess your own service isn't working.....so you can't call to service a PAYING CUSTOMER..

  • My_Solo_Life David (@My_Solo_Life) reported

    @FreedomMobile I have an issue with the staff at one of your mall kiosks in Burnaby BC I would like to talk about this with someone at head office.

  • happy2bgay Shazam (@happy2bgay) reported

    @freedomsupport Are you guys down? Partner and I can't make calls.

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport Call us , you say .....YOUR SERVICE IS DOWN. !!!

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport @LiZi59145674 Whats the point , youve seen my last dollar....i dont even recieve service i've paid for. it's over. Worst phone company period. You won't refund for lost service. **** policy.

  • TrapTengku Apa Chan (@TrapTengku) reported

    @FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad