Freedom Mobile Outage Report in Calgary, Alberta
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Calgary come from postal codes T3K, T1Y, T2K, T2P, T2Z, T3H and T3J.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Freedom Mobile
Freedom Mobile is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Calgary, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
-
The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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James Simpson 4x💉
(@j2simpso) reported
An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!
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Kent Clark
(@kentcclark) reported
@freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?
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Dante Di Pasquale
(@dantedipasquale) reported
@freedomsupport Blanket compensation package applied to accounts in response to the internet outage (July 7th-10th, 2022) or will Freedom require us to individually ask for it? You say the latter; I say goodbye. Freedom clearly depends of pre-existing monopolistic infrastructure.
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The Squrly 1
(@SSqurl) reported
@freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over
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Commissioner Miner
(@fanCRTCProfling) reported
Has anyone found out why #freedomMobile was down in Gatineau and certain parts of Ontario? Tower/resource sharing thing?? #CRTC
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Val erian
(@Valeria68994860) reported
@FreedomMobile WOW, talk about a rip off in overages fees for a bit of roaming in the US. +$220 for less than 100mb and 1hr call to a toll free. Stupid me for not getting a Tmobile sim for $25 and 10Gigs
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Forster 🌻
(@npcforster) reported
@sarahkbingler @JulieMDPanneton @FreedomMobile Good news! Rogers has to sell off Freedom Mobile. Bad news: Quebecor has been *approved* to buy it but it seems they use Rogers networks for 4G. There’s no real choice in Canada.
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Timi TV
(@TimiTV4) reported
@vote4robgill @Rogers I knew Rogers compensation would be a joke. The only message those clowns will get will be their wallets getting hit hard. Move to another service, @FreedomMobile has great offers and pricing. From what I read you can take your cell number with you.
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_Kudos
(@IamBadassER) reported
@FreedomMobile you are my crutch during this outage 🤌