Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2T and T3J.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 01/29/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 7Retty 𝓡𝓮𝓽𝓽𝔂7 (@7Retty) reported

    It’s like once @FreedomMobile gets comfortable taking your money… they make it their MISSION to make your service absolutely beneath them worst possible… fix up.

  • gearstogrind Gears to Grind (@gearstogrind) reported

    @AnthonyLacavera @globalive @FreedomMobile WIND was terrible and Freedom isn’t much better. Do you really think that having TELUS on board, while being at their mercy, is a good thing? They’ll still be competing for your customers…

  • Mat_Pooney MatPooney (@Mat_Pooney) reported

    @freedomsupport @FreedomMobile Having problems with you phone lines? I’ve called 5 times this morning and every time the call gets dropped. I have an issue I want to get resolved

  • Tedesco Tony Tedesco (he/him) (@Tedesco) reported

    @dtcooper @freedomsupport If only. My bad. I didn’t rush to cancel his phone right away. You know, grief. Irony is if Mike didn’t pay his prepaid phone by 1st of month they would suspend the line immediately.

  • abbracadabra_ cuantitativo (@abbracadabra_) reported

    @freedomsupport hi there! I’m in downtown Ottawa and I haven’t had more than 2 bars of service the past week. Is there a service issue here?

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    So @RogersHelps didn’t fix my cable. And want me to “wait” to get credit for the service I don’t have. 3 hours of back and forth, 😢 We all hate public complaints. Thing is, when I stopped complaining, I moved my cell service and went to @FreedomMobile and will never go back

  • tmelnykYYC Terry Melnyk 🇺🇦🇨🇦🏳️‍🌈 (@tmelnykYYC) reported

    @freedomsupport Help! I'm in Portugal but have no phone service. What's up?

  • Darren_G1 Darren G (@Darren_G1) reported

    @freedomsupport what add on or one-time passes do you have that will help with my roaming in the UK for 2 weeks? I am a current freedom member so looking for as on options. What is the roaming rate $$ if I don't do any add ons? Thanks.

  • AzambujaDo Edna Azambuja do Prado (@AzambujaDo) reported

    @Tedesco @FreedomMobile Tedesco Can you please ask one of your cousins to help you with that? In these down sad times, you may benefit from removing yourself from stressful situations.

  • RedRebornM Red (@RedRebornM) reported

    @FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers