Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T3K, T1Y, T2E, T3G, T2K, T2P, T2Z and T3H.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 12/12/2025 19:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • m_gwynn Megan Gwynn (@m_gwynn) reported from Calgary, Alberta

    @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • TattooedSpike Spike (@TattooedSpike) reported from Calgary, Alberta

    @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

  • sfeldman Sean Feldman (@sfeldman) reported from Calgary, Alberta

    @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • suvo_neel suvo_neel (@suvo_neel) reported from Calgary, Alberta

    @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BhalinderBedi ਭਲਿੰਦਰ (@BhalinderBedi) reported

    @madebygoogle @FreedomMobile Was amped to get my #Pixel6 during BF. Over the past week it has been nothing but random restart after random restart while sitting idle. Absurd. 1x is too many let alone 8x in a day! 🤯 (Fully updated/ran in safe mode/reset - issue still persists)

  • lovespark2121 MedGeekRN (@lovespark2121) reported

    @FreedomMobile Hello, may I know if I can suspend my freedom mobile service for a month and a half until I am out of country? I hold a tab and can pay the my tab charge but I will not be using the call or internet service from outside Canada. Been with freedom 4 plus years.

  • LeilaNery34 Leila Nery (@LeilaNery34) reported

    What a great customer service @FedExCanada and @IKEACanada, you guys went above and beyond, the first one to deliver a parcel @FreedomMobile couldn't help me with and Ikea with the tray for my baby's high chair. #AmazingCustomerService

  • vipstaneja1996 Vipul Taneja (@vipstaneja1996) reported

    @freedomsupport No worries, let the people know, why are you the worst network of Canada.

  • TomFool1234 Tom Foolery (@TomFool1234) reported

    @FreedomMobile called freedom mobile and it wasn’t until the 4th person that actually knew what a SIM card was. Seriously! First person kept rushing me off the phone before knowing if I needed more help

  • eddykarter Ed Karter804🇨🇦 (@eddykarter) reported

    @freedomsupport If anyone considering getting service with this **** company DON'T they will **** you and won't listen they even like to harass the family members of deceased customer . What a ******* joke .Now they have added a new level of harassment Piece of **** ***********

  • ConstantObs Constant Observer (@ConstantObs) reported

    @freedomsupport Hi. I just activated a line. Cellular service works, but there is no data. The plan includes 3G of LTE data.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile Yes improve your network coverage so i can use my phone number

  • Dafkagirl 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported

    @freedomsupport My network is down. Is there something wrong?

  • tamilan_mahen Tamil (@tamilan_mahen) reported

    @freedomsupport Your service sucks.... You dont even sending welcome email to new customers..... and when i tried to login first time it is asking for PIN send to my registered emailll..... How come i know which email i registered to you ?