Freedom Mobile outages and service status in Calgary, Alberta
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Sean Feldman (@sfeldman) reported from Calgary, Alberta@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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Spike (@TattooedSpike) reported from Calgary, Alberta@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Shabba The DJ (@shabbathedj) reported from Calgary, Alberta@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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suvo_neel (@suvo_neel) reported from Calgary, AlbertaI don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch
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HB (@heidicando) reported from Calgary, Alberta@FreedomMobile I need someone to answer the damn phone!!
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suvo_neel (@suvo_neel) reported from Calgary, Alberta@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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Megan Gwynn (@m_gwynn) reported from Calgary, Alberta@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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Vian Esterhuizen (@heyvian) reported from Calgary, Alberta@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta@freedomsupport Hello I need help and I am a customer.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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rui (@allfeteinc) reported@FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?
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Peg City 🇨🇦 (@wpgAce) reported@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
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Jack (@jbn_jack) reportedHey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???
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rhyland (@rhyland1) reported@FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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bikku (@bikku88) reported@FreedomMobile hello anyone out there as I have to change the service
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Rob Steffler (@RobSteffle) reported@FreedomMobile can you refer me to a mobile company that offers customer service please
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Allen (@RealAllenTV) reported@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
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Jack (@jbn_jack) reported@FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile
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Ryan John White. (@RyanCanadian) reported@FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.