Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T2R, T2A, T1Y and T2T.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 05/17/2025 06:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. TV (1%)

    TV (1%)

  6. E-mail (%)

    E-mail (%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NateDrescher Nathan A. Drescher (@NateDrescher) reported

    So @Videotron now owns @FreedomMobile and is promising 5G across the network and prices 20% lower than the big three. Could this be the beginning of good things for #Canada?

  • ninetteibanez ninetteibanez (@ninetteibanez) reported

    @FreedomMobile I cannot send a message to your Freedom Mobile Care @freedom support

  • _Tj_h Tj H (@_Tj_h) reported

    @TTChelps @TReaper999 @FreedomMobile +1 to this. I'm on freedom and i still get no service between stations

  • b2caron Brandon Caron (@b2caron) reported

    @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢

  • Ciel2114 Ciel21 (@Ciel2114) reported

    @FreedomMobile Will your company retain the TTC wireless network access when Shaw sells Freedom Mobile or does Rogers get the TTC wireless network as part of the Freedom telecom sale?

  • rushtonrj Ryan Rushton (@rushtonrj) reported

    Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!

  • freemangrist Dylan Freeman-Grist 🍁 (@freemangrist) reported

    @freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?

  • ReplicatorUnit STARFLEET REPLICATOR UNIT (PARODY) (@ReplicatorUnit) reported

    @FreedomMobile so, now that you sold out - yet again - what will happen to our rate plans etc.? Will @Videotron use lube, when they take over our service etc? Will we get a choice on plans etc? We the users of #FreedomMobile need answers.

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    @FreedomMobile 3 times your philipins call centre people disconnect the phone as they do not know there job what the awful service .totally mess

  • indi_jenn_ous Jenn Jenn (@indi_jenn_ous) reported

    @APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.