Freedom Mobile outages and service status in Calgary, Alberta
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Vian Esterhuizen (@heyvian) reported from Calgary, Alberta@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Shabba The DJ (@shabbathedj) reported from Calgary, Alberta@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Spike (@TattooedSpike) reported from Calgary, Alberta@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Megan Gwynn (@m_gwynn) reported from Calgary, Alberta@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta@freedomsupport Hello I need help and I am a customer.
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suvo_neel (@suvo_neel) reported from Calgary, Alberta@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!
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suvo_neel (@suvo_neel) reported from Calgary, AlbertaI don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch
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HB (@heidicando) reported from Calgary, Alberta@FreedomMobile I need someone to answer the damn phone!!
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Sean Feldman (@sfeldman) reported from Calgary, Alberta@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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gbreezie (@garry568) reported@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
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sarah (@yeehawsarahh) reported@FreedomMobile i dislike your phone company and your customer service very much
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Arise (@Ariseskater) reported@FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan
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🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported@Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign
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manjunath anand (@ManjunathAnand) reported@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
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rui (@allfeteinc) reported@FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?
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François Caron 🇨🇦 (@Milnoc) reportedUgh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Parag Gajjar (@PARAG4591) reportedCustomer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.
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Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?