Freedom Mobile Outage Report in Calgary, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Calgary, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!
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bartek ploc
(@bartekploc) reported
@FreedomMobile what is your phone number for customer care from outside of North America, please. The number provided on your website is out of service. I forgot my sim pin
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Linds W
(@lindshopewalsh) reported
@ImFarhan76 @FreedomMobile @Fidomobile File with the CRTC they said they constantly receive complaints of Freedom lying and doing illegal ****.
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Snowangel, the poorly mixed song
(@MindFlayerMusik) reported
@ri_ni_b @FreedomMobile The number thing is just how it works. You are able to port out to another plan at another phone service company if I am correct but if ur just gonna terminate your contract, and not port out, then you lose your number. That’s what happened when I switched to freedom from bell.
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@freedomsupport @freedommobile sucks
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Linds W
(@lindshopewalsh) reported
@freedomsupport is the WORST, the coverage sucks, the customer service is gross. They are liars, don’t know anything about the contracts and are useless and rude. @Bell_Support or @RogersHelps don’t play games like this. The CRTC said they have tons of complaints daily.
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Vim
(@vim_vimmy) reported
I pay 100+ dollars a month for this service and ever since I got my new phone I can’t receive calls @FreedomMobile
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Hamilton
(@Hamilto68924868) reported
@freedomsupport website broken, can’t order galaxy A11 with $40 promo.
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Shanece Richards
(@Shan_Necee) reported
@FreedomMobile @freedomsupport has the absolute worst customer service. I would NEVER recommend them to anybody. And definitely won’t get another account with them again. Absolutely horrible.
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All Cops Are Buttholes
(@CanadiEnby) reported
@FreedomMobile Hi there, for the second month in a row I have to pay my bill via my bank website because your website won't respond after I input my CC info. My roommate has been having the same issue too.