Freedom Mobile Outage in Calgary, Alberta

@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

@freedomsupport What's up with my home internet in NW Calgary? No signal at all.

@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

@freedomsupport Hello I need help and I am a customer.

@FreedomMobile I need someone to answer the damn phone!!

It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

@freedomsupport I have been struggling with my e-sim transfer. I haven't been able to use the wifi calling option since I migrated to e-sim. I'm going to switch to some other network if this isn't resolved in next 2 days or if I'm not given a proper resolution. Fed up of chasing you guys.

@FreedomMobile your website and app are terrible and wont load the page to show me available devices for upgrade or anything. What's going on?

@FreedomMobile i have never seen a more ****** customer service than freedom. they promise you something and then back off their promises and promotions, ridiculous !!

@FreedomMobile @freedomsupport how come your website can’t tell me if I can go to a store for a certain phone? That’s some dark age crap.

@FreedomMobile Hi Freedom Mobile, I activated a prepaid plan yesterday and I was assigned someone else's account through my SIM card yesterday. I escalated to a manager that refuses to treat this seriously. I would like a refund. My case ID is C-640-78173.

@FreedomMobile Unfortunately this doesn't make any difference to me since I live in Winnipeg and since Freedom mobile doesn't seem to give a damn about people in Winnipeg and bringing their services here so I had to re-sign with telus but hey it's your loss,

@TheJUNOAwards @FreedomMobile Bad Vs. Bad...

I need to know @FreedomMobile, you published a page about 5G in 2020, the 5G spectrum auction got pushed to June 2021...now you won't be participating in the auction. How & when will Freedom Mobile offer 5G service??? And pls don't say Stay Tuned for updates. Let's get answers.

@freedomsupport Hey! For some reason I have no access to my data. Can you help me out?

@freedomsupport is texting system down? Cannot send texts. Getting error code 2.