Freedom Mobile Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T2E, T3G, T2K, T2P, T2Z and T3H.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Calgary, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
-
James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Esther
(@Esther46370627) reported
@BaDOAN @freedomsupport @BaDOAN so did I only to be turned away as stores are only allowed to deal with issues if the phone does not work. Hopefully you faired better.
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Abbasi Kothari
(@kothariabbas) reported
@freedomsupport Your network is down in Alliston ontario since yesterday. Cant even call you cause the cells dont work.
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ray ganong
(@rganong) reported
@freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.
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Alden Huseinovic
(@AldenHuseinovic) reported
@freedomsupport Email password and security changed. Took my awhile to reach them to suspend the number. Damage was already done. Email lost completely after 20 years of using the same email, never got hacked until some Freedom mobile employee compromised my personal info.
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Garlic Mashed
(@GarlicMashed) reported
@freedomsupport @N49Doug I’ve been having the same issue.
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Alden Huseinovic
(@AldenHuseinovic) reported
@freedomsupport I got the same security code text as the previous day when I was in store. Didnt think much about it thinking its a “bug” or some delay in the system. Shortly after I notice I dont have service at all, trying to login into various apps all locked out.
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Miranda Binsley
(@MirandaBinsley) reported
@freedomsupport Just chatted with another agent and as an existing, paying customer, I’m not eligible for any bonuses that you have cleverly worked into every single plan as described on your website! Looks like I better quit being a customer!
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👾
(@stckhlmsyndrme3) reported
@rwpickard @FreedomMobile @freedomsupport Well I am switching from them today to Koodo. I got tired of not having service as well. Dropped calls while walking within 30 minutes of my house in Fairfield??? I hope there was some justice in your experience with them!
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Miranda Binsley
(@MirandaBinsley) reported
@freedomsupport Sure but I’ll be live tweeting your lackadaisical efforts to fix your own mistake.
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Al
(@alcam77) reported
@freedomsupport Why does it take hours to speak with a customer support representative?