Freedom Mobile outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Phone	9 days ago
Calgary	Internet	4 months ago
Calgary	Internet	6 months ago
Calgary	Internet	7 months ago
Calgary	Internet	7 months ago
Calgary	Internet	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  James (@EbyJames) reported 1 minute ago from Calgary, Alberta

  My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

• 
  Mr Right (@OtunMuri) reported 2 minutes ago from Calgary, Alberta

  @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Shabba The DJ (@shabbathedj) reported 15 minutes ago from Calgary, Alberta

  @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

• 
  Mr Right (@OtunMuri) reported 25 minutes ago from Calgary, Alberta

  @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Amrit Baidwan (@BaidwanAmrit) reported 28 minutes ago from Calgary, Alberta

  @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

• 
  Vian Esterhuizen (@heyvian) reported 29 minutes ago from Calgary, Alberta

  @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

• 
  HB (@heidicando) reported 34 minutes ago from Calgary, Alberta

  @FreedomMobile I need someone to answer the damn phone!!

• 
  BigLarryMan © (@BigLarryMan) reported 35 minutes ago from Calgary, Alberta

  @freedomsupport Hello I need help and I am a customer.

• 
  The Dave! 😏 (@TheDaveCA) reported 36 minutes ago from Calgary, Alberta

  @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

• 
  Megan Gwynn (@m_gwynn) reported 41 minutes ago from Calgary, Alberta

  @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

• 
  suvo_neel (@suvo_neel) reported 41 minutes ago from Calgary, Alberta

  @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

• 
  Spike (@TattooedSpike) reported 42 minutes ago from Calgary, Alberta

  @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

• 
  Nathan (@natebannerman) reported 54 minutes ago from Calgary, Alberta

  It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

• 
  suvo_neel (@suvo_neel) reported 57 minutes ago from Calgary, Alberta

  I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch

• 
  Sean Feldman (@sfeldman) reported 59 minutes ago from Calgary, Alberta

  @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J.S. Karma (@EtInferius) reported 4 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Jennifer (@JTkksmom) reported 5 minutes ago

  Why does @FreedomMobile have to be so difficult? Not enjoying this customer service at all

• 
  Gamer Graham (@GTM618) reported 7 minutes ago

  @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

• 
  Riu (@SiuRaymondsiu) reported 7 minutes ago

  @FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink

• 
  Eve (@Eve62617669) reported 8 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Kahleel (@_XAmount2) reported 9 minutes ago

  Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile

• 
  HA (@achauuu) reported 14 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  Rorbie (@DRorbie) reported 19 minutes ago

  @FreedomMobile I do not recommend this network to anyone in Canada. After bombarding me to converting marketing emails, I visited their stall at Fairview Mall in Don Mills Toronto- guess the worst experience I had from the sales man in the store he wanted to beat up bse I over questioned him.

• 
  Heynow (@heynow19951) reported 21 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Gamer Graham (@GTM618) reported 22 minutes ago

  @Davidbr14133727 @FreedomMobile Lol. Dont need their internet service to get a phone lol