Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3J, T2V, T2E, T3G, T2K and T2P.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Calgary, Alberta 12/28/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • TattooedSpike Spike (@TattooedSpike) reported from Calgary, Alberta

    @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiefHubbaBubba Paul (@ChiefHubbaBubba) reported

    @AnthonyLacavera @FreedomMobile I have freedom still cheap and still sucks ***.

  • jholowka Jonathan H (@jholowka) reported

    @freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?

  • ProducedByAMPZ A.M.P.Z (@ProducedByAMPZ) reported

    @freedomsupport First yall over bill , and ur phone representative admitted to that , and i tried to pay my phone bill and i used to the correct password and because ur **** **** systems dont work im locked out my account, so **** u

  • DeepakK01310323 big rig (@DeepakK01310323) reported

    I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile

  • ceoyb 😈PABLOFROMDA6IX😈 (@ceoyb) reported

    @FreedomMobile **** you your services are nothing but trash 🗑 **** you guys it's 2021 going on 2022 fix da **** up

  • nl_rock chrisc (@nl_rock) reported

    @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?

  • darrellito D (@darrellito) reported

    @freedomsupport counting the days till I can switch networks. nothing works. $100 plan-$$$ AF phone was the only one available when covid started.. doesn't even have unlimited data. was worth it when I paid $50 but this SUCKS

  • LaurenCrippsRN Lauren Cripps (@LaurenCrippsRN) reported

    @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

  • vipstaneja1996 Vipul Taneja (@vipstaneja1996) reported

    @freedomsupport No worries, let the people know, why are you the worst network of Canada.

  • scampi01_gmail benche (@scampi01_gmail) reported

    @FreedomMobile The chat is not working today.