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Freedom Mobile

Freedom Mobile Outage Report in Calgary, Alberta

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T2J .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Calgary, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 16 days ago
Calgary Internet 30 days ago
Calgary Internet 1 month ago
Calgary Internet 2 months ago
Calgary Internet 3 months ago
Calgary Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • TheDaveCA
    The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • natebannerman
    Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • EbyJames
    James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • heyvian
    Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • OtunMuri
    Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • OtunMuri
    Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • BigLarryMan
    BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • shabbathedj
    Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • heidicando
    HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Astral_Eggo
    Astral Ego (@Astral_Eggo) reported

    With @FreedomMobile, you get remarkable customer service -- you'll remark at how little they care about your health concerns, broken promises on discounts, and lip service support from customer retention, all for $65/m.

  • barefootcindyy
    🦋 (@barefootcindyy) reported

    @leeannelv1 @TELUSsupport @FreedomMobile i never had complaints but once I needed assistance: they apologized for the inconvenience AND emailed & texted me numbers who i can call to fix the problem IF i dont get contacted in an hour — i never had to call!

  • BrittanyBxtch_
    BrittanyMarie (@BrittanyBxtch_) reported

    @FreedomMobile what’s the point of a pin if your gunna do a verification check every time I go to sign in :/

  • ikigai91
    👁👁 (@ikigai91) reported

    @FreedomMobile cancellation service department is more toxic than a zoo full of snakes 🐍.

  • bizzlestin1994
    Justin Bieber Fan (@bizzlestin1994) reported

    @bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber

  • eric_poyntz
    Eric (@eric_poyntz) reported

    @freedomsupport “Help”

  • horaniichyx
    ♡︎ ꪜ𝓲ꪜ𝓲ꪖꪀ ♡🌙 (@horaniichyx) reported

    @freedomsupport do you guys have any special offers for existing customers? i’ve been with freedom for 2 years yet when i want to change my plan, i never see any good deals and offers :(

  • bizzlestin1994
    Justin Bieber Fan (@bizzlestin1994) reported

    @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

  • oAnaClark
    Ana in cANAda (@oAnaClark) reported

    @freedomsupport Thanks anyway. Your customer service hung up on me twice when I was trying to upgrade my plan. UPGRADE. They are aware that my intent was to upgrade. I was stuck w/ child in freezing cold and I had to rapidly use washroom yet none were avl.

  • Astral_Eggo
    Astral Ego (@Astral_Eggo) reported

    If you're considering using a provider whose automated twitter account asks you to DM them about your problems and then leaves you on unread, @FreedomMobile has you covered.