Freedom Mobile

Freedom Mobile Outage Report in Cambridge, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cambridge, Ontario 02/27/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridge, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Soosole Sue Rau (@Soosole) reported

    @freedomsupport @kasey_odayin I am having the same issue since last night.

  • hornybear0106 bunnybear7280 (@hornybear0106) reported

    @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @FreedomMobile are you supposed to be able to make and/or receive calls on Nationwide service? Because I can’t.

  • Drewmaq Drew McIntyre (@Drewmaq) reported

    @freedomsupport Done. please skip the apologies and just fix the issue. the live agent i was speaking to is now not responding.

  • Norsunenergy Chris Young (@Norsunenergy) reported

    Hey @FreedomMobile #freedommobile why such garbage customer abuse?"The promotion is available for a limited time to eligible new and existing customers" means If i want to change my plan, I can. Yet your CSR tells me only new customers qualify for the plans advertised @CCTS_CPRST

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @4770 @FreedomMobile there's no such thing as unlimited high-speed data in canada on any cellular network.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    Check to ensure your device didn't just shut off data after 2 or 3GB. Also, @cakesinspector @FreedomMobile treat others the way you expect to be treated, or expect to be ignored or hung-up on. Nobody will want to deal with such rubbish.

  • marchaidon Marc Haidon (@marchaidon) reported

    My current network want me to pay $10 more for a plan because I’m already a customer, to get the price that’s offered I would have to get a new number. So basically loyalty with @FreedomMobile is rewarded with customers having to pay more. That’s one way to lose a customer 👋

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @Cachito305 @FreedomMobile you need to contact their support via *611 OR speak over the phone in their store to fix those specific problems. Also, treating others the way you expect to be treated goes a long way. Spreading misinformation because you couldn't get it working, shame

  • yoreid yoreid😈 / young *** 🇮🇹 (@yoreid) reported

    @Rootbrian_ @papiisenpaii @FreedomMobile Nah every other provider I’ve had , I’ve been able to have service outside the city ... literally this is the only one where I haven’t been able to use my data outside the city