Freedom Mobile

Freedom Mobile Outage Report in Cambridge, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cambridge, Ontario 11/17/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @Blackmagecat @freedomsupport They have been having issues all week yet either won’t admit it or somehow unbelievably not aware…

  • suvo_neel suvo_neel (@suvo_neel) reported from Calgary, Alberta

    I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch

  • nick91785087 nick (@nick91785087) reported

    Extremely worst service of Freedom Mobile. Disrespectful customer service even from supervisor.(0 Star service) never go for freedom mobile Case ID: C68814655 #freedommobile @FreedomMobile

  • dexteradolph Dexter A (@dexteradolph) reported

    @FreedomMobile why y’all even do this?? Damn it’s annoying as hell

  • shadesofreemm ღ Reem (@shadesofreemm) reported

    @freedomsupport stealing money from clients and not processing the refund on a cancelled plan. Worst phone company

  • jeroli74 Jeremy (@jeroli74) reported

    hey @FreedomMobile I want credit applied to my account for the last week my service has been up and down and unusable. I want some credit for this or I go to @koodo! DM me about this please I have been a LOOOONG time customer.

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @FreedomMobile your call center staff are useless and rude.

  • vulvapalooza Chris C (@vulvapalooza) reported

    @freedomsupport I'm currently in Berkeley California and my data just stopped working all together. Is there an outage for US roaming? It's been this way since around 11pm pacific at least

  • facethemusic16 facethemusic (@facethemusic16) reported

    @freedomsupport I disabled auto connect every time I see it connected to it for the last couple of years. Then I’m out walking again & BOOM reconnected to it. I also tried to forget the Shaw connection & no luck. Online research says it’s a known issue, but I can’t find a way to solve it myself.

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Not impressed with the service I got at the Ritson Rd Freedom Mobile location in Oshawa. I went in, in hopes to get some information about your phones and plans only to be told they couldn't help without a credit check first.