Freedom Mobile

Freedom Mobile Outage Report in Cambridge, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cambridge, Ontario 11/15/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. I am just warning keep away for yourself..

  • ahmed_imti23 Imtiage Ahmed (@ahmed_imti23) reported

    @FreedomMobile i have received horrible customer service from one of your stores and they have lied to my face about certain things while ordering an iphone 12 pro max. Its been a month and when i ask them about an update they it could take a month or year, they dont know.

  • CesarParedes11 Cesar Paredes (@CesarParedes11) reported

    @FreedomMobile worst service in the world. First they port out my line to another company without my knowledge or consent. Then they tell me they'll give it back if I pay my last bill. And just after I paid they say o guess what we can't do anything for you. Will complain to CCTS

  • KMsus4add9 kmenzel (@KMsus4add9) reported

    @freedomsupport I'm getting neighbour-spoofed calls like 3-4 times a day lately, I'm blocking them on my end but is there anything you can do to eliminate the spam calling on your network?

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport Copy paste answers only... no solution nothing.. many times I wrote called no solution. I am warning everyone Freedom cares about you only until signing .

  • mohamed26424 Mohamed (@mohamed26424) reported

    @MatthewInVan @FreedomMobile Yo it's a fake website designed to steal your info. I don't think Freedom Mobile has Support on WhatsApp

  • whewchiledotca the GHETTO (@whewchiledotca) reported

    @RogersHelps YOUVE PROVIDED ZERO INTERNET ALL DAMN DAY. YOU SENT A MESSAGE HOURS AGO THERES ISSUES. SHOULD I EXPECT ANY RESOLUTION AT THIS POINT? SHOUT OUT TO THE REAL ONE @FreedomMobile FOR ALWAYS PROVIDING A SOLID HOTSPOT SINCE ROGERS DOESNT KNOW HOW TO ACT!

  • Keshav_Jais keshavjais (@Keshav_Jais) reported

    @freedomsupport @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Never received it! Store employees have only 1 thing to say Out of stock”! All other carriers have it available Don’t need refund Need new phone! Been customer for over 4years! Worst service ever

  • Negoksai Negoksai (@Negoksai) reported

    @FreedomMobile absolute worst customer care in the industry! I have worked in this industry for a long time and this is horrendous. DO NOT SIGN UP WITH THEM. Not only did they LIE ABOUT SERVICES they give me NO route to complain and I have managers not listen and then hang up???