Freedom Mobile Outage Report in Cambridge, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Live Outage Map Near Cambridge, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.

City	Problem Type	Report Time
Kitchener	Internet	3 days ago
Kitchener	Phone	2 months ago
Kitchener	Internet	6 months ago
Cambridge	Internet	7 months ago
Cambridge	Internet	7 months ago
Kitchener	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

• Mariana Ostache (@MarianaOstache) reported 26 seconds ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• dantran 🇨🇦 (@dantran88) reported 6 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• dantran 🇨🇦 (@dantran88) reported 18 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• gordon caswell (@gordoncaswell) reported 37 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• Carol (@Carol18358107) reported 52 minutes ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ketul kansara (@KansaraKetul) reported 38 seconds ago

  @freedomsupport Now customer service said it’s not compatible with this plan

• Name cannot be blank (@JCHoltzhauer) reported a minute ago

  I have been with @VirginPlus for 20+ years (different number) and I have never had an issue with their service. I'm done with @FreedomMobile

• Bryan (@fyallhoes) reported 2 minutes ago

  @FreedomMobile & anytime I call 611 for assistance or genuine questions your customer service representatives can’t help in any light and stumble on their words. I can’t name how many times I’ve asked to speak to a higher up and they’ve literally just brushed me off

• Tavşmayan (@bulutsevenadam) reported 3 minutes ago

  @FreedomMobile You wrote that the overpriced data hurts, and advertised another overpriced data plan. Wtf?

• Name cannot be blank (@JCHoltzhauer) reported 3 minutes ago

  @FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.

• Melina (@m_rodway) reported 7 minutes ago

  @FreedomMobile I’d like a number for the backend office, NO MATTER what I ask, you can’t won’t help me. Loyal customer since 2018. And no I do not want the loyalty department because loyalty is nothing to you. DM me with a direct number BACK END OFFICE! AND NOT AN EMAIL! 😤

• Derek Zary (@derek_zary) reported 9 minutes ago

  @freedomsupport The stealing through the internet has made it worse thousands of times more... The product sellers should pay for the advertising gor the wages of advertisers...not poor...that has to be a line drawn here..how much is too much??🤔

• Cris (So-Chill) 🌸🫖☕️🪡💐 (@crisxochitl) reported 13 minutes ago

  Why am I being charged with a connection fee for a phone upgrade when I’m already an ongoing customer???? I was sent a SIM card that didn’t even work, I had to use my old one. I could have just bought this phone elsewhere. @FreedomMobile

• Name cannot be blank (@JCHoltzhauer) reported 16 minutes ago

  @freedomsupport Yeah, I don't think so. Your service today was so ******. You are not worth my time. I even spoke with a call centre supervisor. He was the worst of them all.

• luiG (@luigiurquilla) reported 18 minutes ago

  @FreedomMobile What good is 20GB if half the time you get terrible reception? I left to never return.