Freedom Mobile

Freedom Mobile Outage Report in Cambridge, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cambridge, Ontario 11/16/2025 18:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • somarketingjay fullysending.eth (@somarketingjay) reported

    @freedomsupport I will reach out publicly so you fix the problem, thanks! Hopefully after day 4 we can get something working team!

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    @rsoltyk @FreedomMobile At the time, the group of private equity investors forced the sale of WIND to Shaw, over my objections. I never would have sold it and would have continued building.

  • digitaldolphin Digital Dolphin (@digitaldolphin) reported

    @IraKates @freedomsupport I have a Pixel 6 Pro, and I am seriously considering jumping on this because the Pixel 6 Pro has the worst signal service from Freedom I've ever experienced of any phone/service provider combination. So if @FreedomMobile can tell me it's better, I'm pretty ready to switch!

  • somarketingjay fullysending.eth (@somarketingjay) reported

    @freedomsupport This is about as good support as i expect. Page not found, not a browser error.

  • _ashley_j ashley (@_ashley_j) reported

    another day wasted with @freedomsupport despite endless promises of a resolution. A complaint will be filed with @CCTS_CPRST to avoid this happening with other. Stay away from @FreedomMobile unless you want to waste your time and lose your sanity. Incompetence at its finest

  • PISFORPHANTOM PHANTOM (@PISFORPHANTOM) reported

    @freedomsupport I have a major problem with service right now …

  • valdaymusic Xander Valentine (@valdaymusic) reported

    Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported

    @freedomsupport I already called customer service and have been informed to try after 2 hours. Wasted about an Hour to solve this matter and its still not solved.