Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2R .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Kitchener, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Wi-fi | 7 days ago |
|
Kitchener
|
Internet | 2 months ago |
|
Kitchener
|
Phone | 4 months ago |
|
Kitchener
|
Internet | 8 months ago |
|
Cambridge
|
Internet | 9 months ago |
|
Cambridge
|
Internet | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mariana Ostache (@MarianaOstache) reported from Kitchener, OntarioAnytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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gordon caswell (@gordoncaswell) reported from Kitchener, Ontario@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Carol (@Carol18358107) reported from Kitchener, Ontario@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alireza Zohoor Parvaz (@zohoorparvaz) reported@FreedomMobile called and told I have to pay a balance. And for the 10th time I was explaining to the agent I informed them to disconnect my account and they did not on time so I have no obligation to pay. The agent hung up the phone on me! Great customer service #freedommobile
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Howard (@BizDirector) reported@freedomsupport And if you want to help. Dont message. Have a person who can communicate properly in english call me from a center in Canada.
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Toulla (@Toulla101) reported@FreedomMobile Shame on you Freedom Mobile and your company the way you treat others is brutally is unacceptable. Cutting my line when I said I will pay the small remaining balance and I don't care about that dumb promise to pay policies that you inforcse. I can't make a call or text😳
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jacques (@jackjac19334933) reported@FreedomMobile never ever use them. Garbage customer service.
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Howard (@BizDirector) reported@FreedomMobile what a terrible company, even worse is their customer service, third party and run out of the phillipines by people who do not understand english. They hang up when you ask to speak to a manager.
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AJ (@AJHrfl3088) reported@FreedomMobile wtf is going on with your login site and why is my account suspended.
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Toulla (@Toulla101) reported@freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.
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shawn mills (@djjohnhookah) reported@freedomsupport @HushGamez As a current freedom customer. Look elsewhere
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Ryan MacGorman (@thewantedryan) reported@freedomsupport Refused to let me talk to a higher up his pay grade, went on mute to talk to his co worker, I ended up getting hung up on because of your crappy network that I had to use your text message and the wonderful lady helped me out there. THAT WOMAN deserves a raise and that dude -
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Jo Of All Time (@JoOfAllTime) reported@FreedomMobile Oh my god @dreamwastaken they put you in a PHONE?! 911 HELP