Freedom Mobile

Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 05/31/2023 11:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • Phone 58.94% Phone
  • Internet 28.02% Internet
  • Total Blackout 5.80% Total Blackout
  • E-mail 3.86% E-mail
  • Wi-fi 2.90% Wi-fi
  • TV .48% TV

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:
  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    @FreedomMobile Spend more on your network

  • Darkduck64 Sex, DUCKS, and Rock and Roll!! 🔞 (@Darkduck64) reported

    @FreedomMobile are you guys having service issues right now? My dispatchers can't make calls to me from any of their work phones, but can some reason reach me via personal phones

  • Smiffster73 Martin Antony Smith (@Smiffster73) reported

    Credit where credit is due, great customer service and follow up from @FreedomMobile Hoping that doesn't change after Rogers gets their ugly awful claws into you...

  • kzarash arash karimi (@kzarash) reported

    @impact_imagery @FreedomMobile Just shut up. Take your stupid *** somewhere ***.

  • donwdeer Donald W. Deer (@donwdeer) reported

    @FreedomMobile Apple expensive garbage!

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @freedomsupport Hi freedom support! I put my old sim card in my new phone from you guys and now it's asking for a qr code, I never got one as they said it would just work

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    Now back to @freedomsupport from 7:30 PM EST yesterday. I was Shuttled button multiple associates and so-called loyalty team but no one even understand the problem "eSim generation in your website is not working, give me an eSim code to use".

  • lulubir67298641 lulubird (@lulubir67298641) reported

    @freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin

  • la_coco16 coco Doll (@la_coco16) reported

    @FreedomMobile I’ve been charged twice for an account that was restricted. The outrageous thing us that the customer service was awful in solving the problem. Ate you encouraging a service cancellation?

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @JohnathanOnland Yes improve your networks. Stop taking money from customers if you cant provide service. CUSTOMER SERVICE