Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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perp-spotter
(@perp_spotter) reported
.@CRTCeng pls ask @FreedomMobile 2 investigate the police using stingray technology to hack into my phone on a daily basis They are hiding on maplesugar lane and the park down the street from bentwood cres. I've informed you and the police of this many times and nothing gets done
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Avisekh Ghosh
(@avisekhg) reported
@FreedomMobile no network in the Kitchener Doon South area where as your network coverage shows 4G… I cannot even make a normal phone call… always show SOS… you are losing a loyal customer!
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عبدالقادر٨٧٨٦٩
(@qKtkSH4fhk4K6C5) reported
@freedomsupport I am soory Can you please give me An email to contact him to solve this issue
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Norin Rad
(@Rad6Norin) reported
@FreedomMobile Customer service staff impersonates a supervisor when you ask for one . Or these retards just hang up when they get caught giving false information
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Harpreet singh
(@Happypb38) reported
@FreedomMobile very bad service. Trying to call coustmer care didn’t connect due to bad network.
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Conniver Belisle
(@ConniverBelisle) reported
@freedomsupport yo all of a sudden I have no service? What's going on with that? My plan usually just renews
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kyle bandiera
(@KBandiera) reported
@freedomsupport no service. Full LTE 5G
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Avisekh Ghosh
(@avisekhg) reported
@freedomsupport No worries, I have transferred my loyalty… you lost a loyal customer! Try improving your network outside GTA and stop showing you have 4G across! @FreedomMobile
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(Lora Diakonov)
(@Lora_Diakonov) reported
@freedomsupport Thanks for tweeting me back!!! Yes I blocked the number as it was an obvious thing to do. But it makes me wonder how this person got my Freedom cell phone number, ad my phone number is private and I never give it out to anyone… I might have to call in to change my phone…
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Rahul Chakarvarti
(@RahulChakarvar6) reported
@FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.