Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (56%)
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Phone (34%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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яυℓє σƒ 9
(@Bringthenoise19) reported
I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!
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1
(@8LDFrJechGImcJA) reported
@freedomsupport relay to your superiors that we are approaching 2023 & customers are waiting for a full 5G roll out plan or announcement, in addition we need more service towers in the GTA. Weak signal strength is plaguing Etobicoke. Thanks.
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Keith Sutherland
(@Art3mis3) reported
@freedomsupport Looks like we're going on to day 4 then of not being able to login/process payments/ have service? Awesome. You think you'd just activate service for people who's payments happened to fall during your outage until it's fixed so we can do our jobs & live our lives
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Leach
(@AndrewL42536268) reported
@TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.
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Stuart Payne
(@stuincanada) reported
@freedomsupport my phone indoor voice calls (2 bars signal) is intermittently breaking up in last few days. No change to phone or calling location. Is the extreme cold this week in Calgary SE a factor for telecoms equipment?
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Seth
(@SethPSM) reported
@TrifGaming @FreedomMobile Cause youre a ******* idiot. Their support on chat is nearly instant. Buy a compatible phone for their network before exposing yourself as a little *****!
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Seth
(@SethPSM) reported
@FreedomMobile has this insane ANNUAL plan now. Unlimited texting and calling with 50GB of high speed data for a year! For people not watching garbage on data hungry apps and just need a phone this is an insane deal for around 110$ Canadian bucks. #SuckItBigCanadaTelecoms
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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inquiringminds
(@inquiringminds9) reported
@freedomsupport is My Account down? Have not been able login all morning
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Cathy Richards
(@ride_rd) reported
Finally free from @FreedomMobile - inadequate coverage in BC Interior, free wifi doesn’t work without passwords, and tech supports fail multiple times including being suddenly disconnected from customer service twice in 1 day. Sorry that they can’t compete to help lower prices.