Freedom Mobile Outage in Kitchener, Regional Municipality of Waterloo, Ontario

@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

@freedomsupport hi, I was prepared to order a phone upgrade online, to realize that my address on file is missing my apartment number. Can you help me to update it over DM, or do I need to visit a store? Thanks.

@FreedomMobile Your reps can’t seem to make up their mind when declining to give a long term loyal customer the $0/10GB Promotional add-on that has been offered to 1000s. They keep coming up with different reasons, each adding their own spice. 🙄

@freedomsupport I've tried going through Twitter support to no avail, and calling. I keep getting told the exact same thing. That I have to pay the other half for full service, which I'm unable to do. I keep asking for 1 phone to at least be activated, since half the payment went through

@freedomsupport How can the get the 10gb free as a existing customer?

@freedomsupport I'm complaining I can't seem to get the job done with your phone team. Obviously I couldn't get it done online. And your suggestion is that I go to a physical location? Really? I'm sorry, I don't mean to be rude, but this is ridiculous.

@freedomsupport tried calling to resolve a billing issue. Got told to call within open hours.. Which I definitely am. Just trying to actually pay you money even though I have autopay set up you aren't charging me.

@Crackmacs @koodo @FreedomMobile Stay with koodoo. Shaw looks okay? I've been really disappointed with Freedom's network access once you are out of the city. And I'm usually on the #2 corridor. I knew they are a smaller company with a smaller range, but I was still disappointed.

@freedomsupport that would require me to link a phone number to this account and I will not do that for your sake. Your online payment system has been down for days. Fix this problem or lose my business

@Crackmacs @koodo @FreedomMobile I’d switch tbh. I’m paying so much damn money to Koodo and I feel like it’s a ripoff just because I use data a lot. I’m thinking of paying the balance on my phone soon and jumping ship

@Crackmacs @koodo @FreedomMobile Yes, they do. Given what I've heard about Shaw's cell service, I don't trust Freedom either.