Freedom Mobile

Freedom Mobile Outage in Kitchener, Regional Municipality of Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Kitchener, Ontario

Freedom Mobile Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 07/14/2020 18:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 82.14% Phone
  • Internet 8.33% Internet
  • Total Blackout 8.33% Total Blackout
  • E-mail 1.19% E-mail

Freedom Mobile Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent outage reports and issues originated from Kitchener and Cambridge.

CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener E-mail
CanadaCambridge Internet

Freedom Mobile in Kitchener, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:
  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • TBJ_DRW Brad Seftel (@TBJ_DRW) reported from Kitchener, Ontario

    @freedomsupport Well it appears you are already aware of the issue... So obviously it's just not me, not much point on individually troubleshooting when it's a network issue... Plus I've already done properly what your going to tell me to do also.

  • kirankumar_p KiKNation (@kirankumar_p) reported from Kitchener, Ontario

    Confused! #iPhoneXSMax on #freedommobile looks to be a very good deal compared to all other providers, However the network Coverage of @FreedomMobile is absolutely poor irrespective of their coverage map on the site. #Rogers #fido #Bell #Telus #koodo

  • maigual Maigualida Lopez (@maigual) reported from Kitchener, Ontario

    @freedomsupport I need your help with my phone. It is not making any calls. Is there any problems with the network. I am in Kitchener, Ontario

  • maigual Maigualida Lopez (@maigual) reported from Kitchener, Ontario

    @freedomsupport Please, I need help with my phone, it is not making any calls. Is there any problems with your network? I am in Kitchener, Ontario

  • maigual Maigualida Lopez (@maigual) reported from Kitchener, Ontario

    @freedomsupport hi, is there any problem with the lines? I cannot perform any calls my phone says is dialing but it cuts the call immediately. Can you please give me some feedback of this occurrence? Thanks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • itskyannaa Hot Temari 🌶 (@itskyannaa) reported

    @FreedomMobile you have the WORST customer service & I’m beginning to think you don’t train people at all. I just spent 50 mins on the phone for a mistake YOU made and had NO solution. Joke *** company and my account with y’all is officially terminated. 🖕🏿

  • SportsFan931 Andrew Chelstowski (@SportsFan931) reported

    @freedomsupport Hi freedom I used to be a freedom customer since the wind days. I unfortunately had to leave Canada for a bit but I didn't want to lose my plan so the loyalty agent gave me a case number so that when I'm back in Canada i could get my plan back.

  • heidthebaw75 S Logiebairdie (@heidthebaw75) reported

    @freedomsupport customer service is ****.

  • rfwhyte Ryan Whyte (@rfwhyte) reported

    Hey @FreedomMobile what kind of Mickey mouse operation are you running where your agents can't even tell me which of your stores have a particular device in stock? It's like your actively want to lose me as a customer.

  • mgxa_ Mikaeel Ghany (@mgxa_) reported

    @freedomsupport Well clearly today is a slow day. Your network's been down for the past hour. Not receiving calls or texts.

  • the905guy Matthew Dunn  (@the905guy) reported

    I just used @freedomsupport on WhatsApp to switch my play to the new 20 gig for $65. They kept my 3 gigs extra I already and didn’t change anything else billing wise. Customer service is A-plus. Also! 23 gigs of data for $65! I feel like I’m robbing someone.

  • singerskates Brigitte Laskowski (@singerskates) reported

    When I went to register with LG my phone that I bought through BestBuy, because your online store ran out of the LG G8X, I made a mistake about my provider because I thought they meant from where I bought it. Could you fix this for me, @freedomsupport ?

  • HashtagSwimming NoWater (@HashtagSwimming) reported

    @freedomsupport just spent 1h37m with RCS support because support and I thought my "1.5gb promo" plan had unlimited data. Can y'all send a memo "prepaid-only plans don't get unlimited internet" to your people. Sales reps too because she told me it was unlimited when I signed up.

  • dlza27 Damir (@dlza27) reported

    @freedomsupport Could you please look into coverage/quality on Anthony Henday highway in YEG between 100 Ave and Gateway blvd. Tried having a WhatsApp call and quality was terrible at times. Other side was on wifi so I know the issue is with me. Thanks

  • sheeks_sheeka sheeks (@sheeks_sheeka) reported

    @freedomsupport IF A CUSTOMER IS LATE WITH THEIR PAYMENT THE LINE GETS CUT....BYT IF YOU GUYS NEED TO DO A REFUND THERE IS NOTHING YOU GUYS CAN SMH HONESTLY WOULD NEVER RECOMMENDED FREEDOM TO ANYONE