Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2E and N2G.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Total Blackout | |
| Waterloo |
Internet | |
| Ariss |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Shivam Malhotra
(@theshivamm) reported
@FreedomMobile was happy to join you but now regretting every second. Ported from chatr but now my chatr number is no service and freedom number is still temporary. Called you, chatted live, chatted over whtsapp, chatted over imessage but nobody is able to help. I am frustrated
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schultz
(@JeremyJSchultz) reported
Debated it a while and we're going with @FreedomMobile because not only do they have cheaper service but there's no way they'd ever tear down the Skydome.
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𝘽𝙧𝙮𝙖𝙣 𝙋𝙖𝙨𝙨𝙞𝙛𝙞𝙪𝙢𝙚
(@BryanPassifiume) reported
Ridiculous. My wife had bad experience with her previous mobile provider, so I recommended @FreedomMobile. She signed up Friday — number wasn't ported until today, and now they've 'lost' her payment. Waited on hold for 1 hr. for a top up code that didn't work. Ugh.
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🤍ᴮᴱKaz⁷🤍
(@JxSerendipity) reported
@CricketMedicine @FreedomMobile $0 upfront, $0 tab. You do have to stay with them for 2 years though. But that's no problem for me.
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Esther
(@Esther46370627) reported
@freedomsupport HI Z.Z @freedomsupport please read before you post response save us all the embarrassment - already tried online chat that was the problem and final straw
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Esther
(@Esther46370627) reported
@freedomsupport I need help I have been trying to buy a phone for 5 hrs finally got someone on chat who cannot read English. Your phone line is down I need a human PLEASE I AM BEGGING!!!!!!
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Adam
(@curtisyiskey) reported
@FreedomMobile You sell a 5G phone but don't have a 5G network. You should probably make this clear
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Larissa
(@mzfeatherstone) reported
@freedomsupport Yes, thank you. Unfortunately, I was quite dismayed by how disinterested the customer service rep and Supervisor were at actually talking me through any of the available offers. 😔 I can appreciate the level of exhaustion and stress we’re all feeling. I will look elsewhere. Thx!
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Paquistino
(@Paquistino) reported
@FreedomMobile Please explain how your $0 down 16GB plan works. I understand the 12 Pro Maxes are on backorder. Your associates in two different locations are saying that they cant guarantee me and my wife the phones when they come in. then why am i paying for it in the plans??