Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Erin
(@erin4themasses) reported
@FreedomMobile your cell service is atrocious. Second day without service. It’s 2022…not 1983.
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Jun
(@junhu604_jun) reported
@freedomsupport The service in Ottawa is down, how can I make any phone calls?
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♡ Julia
(@JuliaNichols_) reported
@freedomsupport Okay cool please fix it soon because this is terrible thank you
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🌟 MystikRave 🌟
(@mystikrave) reported
@freedomsupport My husband and I have tried that several time. Doesn't work on roaming either, at best we have had 1-2 bars at best and calls and texts still not going through. Just looking for information on what is happening mostly to hopefully get some sort of eta on service restoration.
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Nicola
(@nichibs) reported
@freedomsupport Hi. I just noticed the colour I want is showing available. I was offered a loyalty promotion to get a new phone. Can you help or could you tell me what time they are open until to call?
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Girl Well Read
(@girlwellread) reported
@FreedomMobile my service is out for the second day in a row. How is this acceptable in 2022? It’s not 1983…
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😱😱😱😱😱😱😱😱
(@Mizhakwad14) reported
@mystrangekids @freedomsupport Well at least you have data and cell service. I can’t even make a phone call
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♡ Julia
(@JuliaNichols_) reported
@freedomsupport Cool. I don’t want to be charged for 3 days of zero service though…
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Nicola
(@nichibs) reported
@freedomsupport are there any issues right now as I cannot log into my account either through the app or online
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Tony Tedesco (he/him)
(@Tedesco) reported
@dtcooper @freedomsupport If only. My bad. I didn’t rush to cancel his phone right away. You know, grief. Irony is if Mike didn’t pay his prepaid phone by 1st of month they would suspend the line immediately.