Freedom Mobile

Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2C.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/18/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Phone
CanadaWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Grenhook IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • mj_baig Mirza Junaid Baig (@mj_baig) reported

    @FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.

  • WRN828 Alan (@WRN828) reported

    @FreedomMobile And now I'm on hold for customer service and you're not answering.

  • mj_baig Mirza Junaid Baig (@mj_baig) reported

    @FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.

  • mj_baig Mirza Junaid Baig (@mj_baig) reported

    @FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.

  • Grenhook IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • Grenhook IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • Grenhook IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • Grenhook IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • JamesKello James Kellough (@JamesKello) reported

    @FreedomMobile Do you currently have an outage in West Winnipeg and if so, what's your ETR?