Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Boss (2WayWiggs)
(@BigBoss52112110) reported
@freedomsupport Mobile Internet is not working.
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Breaking-News.ca
(@Breaking_NewsCA) reported
@freedomsupport No. It is a server side issue and not a client side issue hence the nginx error.
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Steve Kovacs
(@SteveKovacsCa) reported
@freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮
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Xavier Pierre
(@_xavierpierre) reported
@freedomsupport your website log in doesn't work it hasn't worked for 2 days.... i cant check my bill or pay my bill
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Mona
(@ClownsAreEvil) reported
@FreedomMobile Kindly provide a contact number where I can express my displeasure at the treatment received at one of your stores today. Elderly women should NEVER be humiliated or yelled at for any reason. We need to talk.
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Dr.Naveen Parmar
(@Naveenprmr) reported
from
Clarington, Ontario
@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.
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Ira Kates
(@IraKates) reported
@freedomsupport ...ok. but you are wasting money. You are serving me an ad for a Pixel 6a when I am reading it on a pixel 6 xl. I am not the customer, hence me saying you are wasting ad budget.
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HSpizzle ✨
(@holly_spence95) reported
@freedomsupport Hi there! I’ve got an issue and I’m unsure how to solve this. I receive around 10-30 phone calls from scammers a day. I’ve silenced unknown contacts but they will leave a voicemail with me with no one speaking then I also get a text on top of that. Plz help me
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Xander Valentine
(@valdaymusic) reported
Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔
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Evan Kalnitsky
(@EvanKalnitsky) reported
from
Oshawa, Ontario
@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?