Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

The latest reports from users having issues in Kitchener come from postal codes N2H.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (48%)

2. 

   Internet (34%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (6%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Cambridge, Kitchener and Washington.

City	Problem Type	Report Time
Cambridge	Internet	2 hours ago
Kitchener	Phone	2 days ago
Washington	Phone	2 days ago
Kitchener	Phone	2 days ago
Kitchener	Phone	13 days ago
Kitchener	TV	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• Carol (@Carol18358107) reported 2 years ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• Mariana Ostache (@MarianaOstache) reported 3 years ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• dantran 🇨🇦 (@dantran88) reported 4 years ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• dantran 🇨🇦 (@dantran88) reported 4 years ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• gordon caswell (@gordoncaswell) reported 5 years ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• KAD (@KAD70390424) reported 11 hours ago

  @.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??

• Mehi (@CADKAR1) reported 15 hours ago

  Why am I paying for “mobile” service when @FreedomMobile can’t even give me signal at home, at work, or anywhere in between? Fix your ****.

• Darrin S - Penguins 🏒 Steelers 🏈 (@x938786387) reported 15 hours ago

  Your Cellular Data Is Very Terrible Everything Is Buffering Every Day @FreedomMobile

• JJ Alejandro (@breakingyoun) reported 2 days ago

  Thanks for overcharging me on my latest bill like crazy @FreedomMobile when I was assured the add-on I didn't want would be removed during my last chat. Now been on hold for over an hour. You have the worst customer service.

• Gamer Graham (@GTM618) reported 2 days ago

  @FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help

• adrian ⸸ (@capradoll) reported 2 days ago

  @HankCustodio @FreedomMobile having similar issues :( ..my sim card still says its unregistered

• tay (@yourmidniights) reported 2 days ago

  @FreedomMobile I don’t have service and haven’t for several hours now.

• Gamer Graham (@GTM618) reported 2 days ago

  @HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.

• tay (@yourmidniights) reported 2 days ago

  @FreedomMobile @HankCustodio I don’t have service either and haven’t for hours. Something is definitely wrong and that’s incredibly dangerous.

• Angie 🇨🇴 (@L0uisBebecito) reported 2 days ago

  @FreedomMobile @HankCustodio Hi, my data is also not working. I have been on hold waiting for a rep for 25 min.