Freedom Mobile

Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H and N2A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 06/07/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (38%)

    Internet (38%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. TV (2%)

    TV (2%)

  6. E-mail (%)

    E-mail (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener TV
CanadaKitchener Total Blackout
CanadaKitchener Wi-fi
CanadaKitchener Phone
CanadaKitchener Internet
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • daniellemuma Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported

    **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

  • daniellemuma Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported

    **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

  • EtInferius J.S. Karma (@EtInferius) reported

    @FreedomMobile No, ur support people don't speak English, they hang up and they scam ur bank card. Nice try.

  • EtInferius J.S. Karma (@EtInferius) reported

    @FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    @PKP_Qc hello there Bonjour. The @FreedomMobile customers no longer want a wall between freedom data and nationwide data. Break down that wall. Please :)

  • CT2024030277602 C T (@CT2024030277602) reported

    @FreedomMobile Data too slow. Called tech support but not available. Why don’t you offer 24hr support?

  • thekonyjen kj (@thekonyjen) reported

    @FreedomMobile fix your **** up

  • anandchawda Anand Chawda (@anandchawda) reported

    @FreedomMobile Horrible Experience I was out of country for couple months and put my service on hold when I came back my bill was $150. I called CS and wasted 2 hours with their manager Kevin who promised to get back to me with resolution and correct bill never called in 2 months

  • RobertowithanO R (@RobertowithanO) reported

    @freedomsupport Need help with my esim, I followed the steps but it didn't work

  • Hydrashok Whiskey Mike Foxtrot (@Hydrashok) reported

    If you have any other alternative, never do business with @FreedomMobile