Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Kitchener	Phone	3 months ago
Kitchener	Internet	7 months ago
Cambridge	Internet	8 months ago
Cambridge	Internet	8 months ago
Kitchener	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• Carol (@Carol18358107) reported a minute ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• RJM123 (@R0J0MI123) reported 6 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• dantran 🇨🇦 (@dantran88) reported 15 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• gordon caswell (@gordoncaswell) reported 32 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• Mariana Ostache (@MarianaOstache) reported 50 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• dantran 🇨🇦 (@dantran88) reported 58 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Silvia C. (@SilviaCai) reported 9 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• Tristan Carpio (@TrisCarpio) reported 11 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• layla (@MAKHKHKHKHZOUMI) reported 12 minutes ago

  @FreedomMobile your website never works!! Absolute unreliable. I don’t even know how you continue to stay in business 🤡

• Silvia C. (@SilviaCai) reported 15 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• liyahcove🦋 (@Aliyah71957449) reported 18 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• Tristan Carpio (@TrisCarpio) reported 20 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• Silvia C. (@SilviaCai) reported 22 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• liyahcove🦋 (@Aliyah71957449) reported 23 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• Tristan Carpio (@TrisCarpio) reported 24 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• Tristan Carpio (@TrisCarpio) reported 26 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist