Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2G.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (46%)
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Internet (35%)
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Total Blackout (11%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener, Cambridge and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Washington |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer🇨🇦🇺🇦⚖🔱
(@jenniferolchowy) reported
@freedomsupport Thanks but I've tried this already....you all are great...Exec is disappointing.. When will 611 be up and running to support customers? Also, I was provided a loyalty promotion for an upgrade but it costs more than someone who hasnt been a customer before?! 🤔 Thnx
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Daria ૮⍝◜ಠ_ಠ◝⍝ა
(@dariajuniper) reported
@freedomsupport Just strive for better service. Dunno what else to suggest. I switched providers because of the poor connectivity.. *shrugs*
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Madison Sullivan
(@Madison59219288) reported
@freedomsupport Is there a network issue? I can receive calls and texts but have been unable to connect to the internet or make outgoing calls/texts since friday. What gives?
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What's going on
(@Here58207546) reported
@joemorin73 @FreedomMobile are existing customers on 5G network? I have my youngest child running on 3G through Public mobile for only $13/month , but the plan is more for text and use of wifi if needed at school.
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Zakary Allen
(@xGawsh) reported
@freedomsupport your service representatives brought my wife to tears over a wrongful charge on her plan, totally ridiculous
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Daria ૮⍝◜ಠ_ಠ◝⍝ა
(@dariajuniper) reported
@FreedomMobile I was on Freedom once, about the only thing you guys freed me from was service and reliable data. Just sayin'.
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Kim
(@KimSegs) reported
@freedomsupport do all your plans support group messaging? For some reason I’m not getting messages from android users in my group chats
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.
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Marie Gauthier
(@mgauthier223) reported
@freedomsupport It's September 6th and my phone is now sending duplicate messages. What was the issue as you clearly have it happening again
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Tyler Smith
(@tylerismith) reported
Maybe this is a @FreedomMobile issue though? The whole system needs to improved or people are going to ignore them.