Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Kitchener, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Wi-fi	12 days ago
Kitchener	Internet	2 months ago
Kitchener	Phone	4 months ago
Kitchener	Internet	9 months ago
Cambridge	Internet	9 months ago
Cambridge	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• 
  Mariana Ostache (@MarianaOstache) reported 6 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• 
  dantran 🇨🇦 (@dantran88) reported 12 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• 
  dantran 🇨🇦 (@dantran88) reported 39 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• 
  gordon caswell (@gordoncaswell) reported 58 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rude gyal 🇬🇾 (@liaaaxo_) reported 4 minutes ago

  @freedomsupport @FreedomMobile is literally the worst company I’ve ever had to deal with.

• 
  Kendra Halliday (@KendraHalliday) reported 4 minutes ago

  @freedomsupport givin me the notice on Xmas Eve when none of your automated systems work for me (app, website or phone payment) so I need to go into a store that’s not open isn’t really helpful. I wasn’t lookin for a reply just letting everyone know you’re savages. Rogers 2.0 only **** coverage

• 
  Cousin Kate (@KateKutka) reported 8 minutes ago

  @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.

• 
  dan russell (@danrussell67) reported 10 minutes ago

  @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

• 
  Keri Keil (@KeilKeri) reported 11 minutes ago

  @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• 
  David Wooderson (@LorenzoVanMatt4) reported 11 minutes ago

  @FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.

• 
  kevin (@khw_wg) reported 18 minutes ago

  I’ve been on multiple calls with @FreedomMobile and when one rep can’t solve the problem they literally hang up on me in order to push the problem on someone else when I call back

• 
  Candyarse (@CandyarseYEG) reported 20 minutes ago

  Trying to upgrade my phone without going into a @FreedomMobile is annoying as ****.

• 
  Louise (@sadgirlolo) reported 22 minutes ago

  @FreedomMobile so I’m trying to pay my account and I can’t????? Wtf

• 
  Belibra (@Belib16) reported 26 minutes ago

  @freedomsupport is freedom having issues in the edmonton area? I can't seem to text out and neither can other family members using freedom. Calls are still working and internet seems to be working as well.