Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Shep's Subdivision and Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	one month ago
Kitchener	Internet	6 months ago
Cambridge	Internet	6 months ago
Cambridge	Internet	7 months ago
Kitchener	Phone	7 months ago
Washington	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• dantran 🇨🇦 (@dantran88) reported 5 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• Mariana Ostache (@MarianaOstache) reported 29 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• gordon caswell (@gordoncaswell) reported 31 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• Carol (@Carol18358107) reported 33 minutes ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• dantran 🇨🇦 (@dantran88) reported 48 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Chris (@krzyabn) reported 4 minutes ago

  Yo @freedomsupport whats going on with your network? My calls are dropping, sms taking forever to send... Yet my Rogers line works flawlessly?! Ffs..

• AY EM (FAn account , not real acc) (@shageargia) reported 6 minutes ago

  @freedomsupport sir , its been 4 years and it has hardened , any fix?

• Valerie Stables (@StablesValerie) reported 8 minutes ago

  @freedomsupport Just fix the problems at your end

• @sungmanitu63 (@sungmanitu63) reported 13 minutes ago

  Regretting opening a second account with you. @FreedomMobile Canada Outrageous cost without full dependable service !!! 👎

• Rich Murray (@thekidsdad84) reported 15 minutes ago

  @freedomsupport just wondering if you could help me out with my service .

• trevor noseworthy (@TrevorNose89) reported 19 minutes ago

  @FreedomMobile Freedom is the worst company to have a phone with the network is abesolute garbage, went to Richmond Hill and have no data reception plus barely in Toronto its such a unreliable service

• trevor noseworthy (@TrevorNose89) reported 20 minutes ago

  @freedomsupport I'm not reaching out to you I've called multiple times nothing gets fixed and done about how **** and unreliable the network is. I get accused of changing settings which haven't been touched. Just letting people know Freedom is **** and pay more to go with a different company

• 𝚈𝚊 𝙱𝚘𝚢 𝙿𝚞𝚐𝚐𝚕𝚎𝚜 (@wwkuwl) reported 20 minutes ago

  @freedomsupport Is there an outage with data in the Hamilton/Stoney Creek area? Haven't had data service since this morning using a mobile stick.

• Just Dave 🇨🇦 (@DaveSfmg54) reported 21 minutes ago

  @ungullibleguy @FreedomMobile I've had great experiences with freedoms customer service, maybe you're the problem! cell service sucks sometimes but it get a little better everyday

• Shadow Skinner (@HeyyItsShadow) reported 26 minutes ago

  And then charging an assistance fee for a representative to do it for you cause your online service don’t work .... are you fraudulent?? @FreedomMobile