Freedom Mobile Outage in Kitchener, Regional Municipality of Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Kitchener, Ontario

Freedom Mobile Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Phone
(84.55%)
Internet
(7.07%)
Total Blackout
(3.74%)
E-mail
(2.32%)
TV
(1.82%)
Wi-fi
(.51%)

Freedom Mobile Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent outage reports and issues originated from Kitchener, Waterloo and Cambridge.

Kitchener Phone
Kitchener Phone
Kitchener Internet
Kitchener Phone
Kitchener Total Blackout
Kitchener Phone

Freedom Mobile in Kitchener, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:
  • TBJ_DRW Brad Seftel (@TBJ_DRW) reported from Kitchener, Ontario

    @freedomsupport Well it appears you are already aware of the issue... So obviously it's just not me, not much point on individually troubleshooting when it's a network issue... Plus I've already done properly what your going to tell me to do also.

  • kirankumar_p KiKNation (@kirankumar_p) reported from Kitchener, Ontario

    Confused! #iPhoneXSMax on #freedommobile looks to be a very good deal compared to all other providers, However the network Coverage of @FreedomMobile is absolutely poor irrespective of their coverage map on the site. #Rogers #fido #Bell #Telus #koodo

  • maigual Maigualida Lopez (@maigual) reported from Kitchener, Ontario

    @freedomsupport I need your help with my phone. It is not making any calls. Is there any problems with the network. I am in Kitchener, Ontario

  • maigual Maigualida Lopez (@maigual) reported from Kitchener, Ontario

    @freedomsupport Please, I need help with my phone, it is not making any calls. Is there any problems with your network? I am in Kitchener, Ontario

  • maigual Maigualida Lopez (@maigual) reported from Kitchener, Ontario

    @freedomsupport hi, is there any problem with the lines? I cannot perform any calls my phone says is dialing but it cuts the call immediately. Can you please give me some feedback of this occurrence? Thanks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Hmmm but your service coverage isn’t the greatest...

  • NikoTheDev Niko (@NikoTheDev) reported

    @FreedomMobile Terrible coverage, worst mistake buying from Freedom. Stuck with this crap for a couple more months.

  • milkerfish gamer girl (@milkerfish) reported

    The download bill button on your MyAccount page doesn't work @freedomsupport

  • PurpleKingTony PurpleKingVII 🇳🇬 (@PurpleKingTony) reported

    @Anita17741681 @FreedomMobile damn , they should refund all money , im moving back to @Fidomobile atleast u get what u actually pay for

  • Anita17741681 TrulyMADDLIE (@Anita17741681) reported

    @PurpleKingTony @FreedomMobile Thank you! However, in my bill all charges are 0. I have turned roaming off. I live on a border city and that's old school that they charge roaming. My phone does not even connect. Never get service if I'm literally 3 km away from home. :(

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport If you're referring to my reply to the @FreedomMobile main account back in Sept 2018, yes, I'd had enough fruitless support calls to not want an unsolicited one at that time. Just today I called support, the agent had me restart the phone and would "call right back." 60 mins ago.

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport Yes, I'm familiar with both how time works and what an unexpected outage is. DURING the outage, there was no email or text to customers to let them know they may not be getting calls. AFTER the outage there was no outreach to customers. 1/2

  • MaximumTaco Daniel (@MaximumTaco) reported

    Can't believe we had a multi-day call outage and they didn't bother to send us a warning. I've had intermittent call issues since LTE launched. Calling support has been useless. Don't use #FreedomMobile if you actually need phone calls to get through to you. @freedomsupport

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport This is ridiculous. Years of intermittent call issues related to LTE, Wi-Fi Calling, VoLTE, just "replace your SIM" "sorry you're having trouble" and passing the buck. Cannot believe that customers weren't notified that calls weren't coming through. $5 compensation is an insult.

  • TeddyMakwa Teddy Makwa (@TeddyMakwa) reported

    @freedomsupport I had to switch providers. I got no signal at Neyaashiinigmiing,Wiarton or Owen Sound. wheni went home to visit