Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (47%)
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Internet (36%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Cambridge, Kitchener and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Washington |
Phone | |
| Kitchener |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𓂆 Sheltox.bsky.social
(@Sheltoxic) reported
@FreedomMobile is your website account service down? I login through the app but it doesn’t show any of my lines or services.
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AkiraSpectrum
(@AkiraSpectrum) reported
@FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no rep accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace
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AkiraSpectrum
(@AkiraSpectrum) reported
@FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no one accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace
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AkiraSpectrum
(@AkiraSpectrum) reported
@FreedomMobile U couldn't resolve my technical issue. I had no service. Your team said you couldn't fix it. I had to port out. I try to return my device and now all the sudden you wont let me return it, even after you told me I could return my iphone @CBCNews @cbcmarketplace
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AkiraSpectrum
(@AkiraSpectrum) reported
@FreedomMobile You couldn't resolve my technical issue. I had no cell service. Your team said you couldn't fix it. I had to port out. I try to return my device and now all the sudden you wont let me return it, even after you told me I could return my iphone13 #freedommobile
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Darrin S - Penguins 🏒 Steelers 🏈
(@9139689s) reported
@FreedomMobile I Just Want To Thank You Over The Months For Terrible Service On My Cellular Data I’m Switching Companies Today = More Power
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SIMPLY SINGH, HUMAN 🇵🇸
(@sarabjeetsj) reported
@FreedomMobile - I am appalled tech support getting rid of difficult technical issues faced by customers. I’ve had horrendous experience since d past 12 days. Only 1 tech associate has partially solved the issue with roaming beyond pass. Just got dumped. Complaint - c98068779
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Winter (it/that) 🇸🇰🇨🇦
(@WinterBourneTO) reported
@FreedomMobile I know it comes w the plan but in the core aka downtown Toronto, I’ve never been able to get nationwide even in very poor reception areas which is something I’ve always wanted. The ability to temporarily rock nationwide in Toronto but only in poorly covered areas. Would be great.
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Jj Rodriguez
(@jj_rodz) reported
@FreedomMobile this has been for years. Guys, u need to do a better job in Niagara on the Lake. Signal there is terrible.
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Aakash Patel
(@AAKASHPATEL1995) reported
@FreedomMobile customers service jokers worst customer service every time jokers from your Cambridge store returning back bunch. Of times they sending us back jokers and fools hired by company bunch of jokers And it’s finding ways to send us back @CRTC