Freedom Mobile

Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2C.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/14/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Phone
CanadaWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • acco_gaby Gaby❁ (@acco_gaby) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Bad Reputation #JFCShawnMendes

  • acco_gaby Gaby❁ (@acco_gaby) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be alone #JFCShawnMendes

  • mendesty91 fer (@mendesty91) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be alone #JFCShawnMendes

  • KellySoConnect Distant but Socially Connected (@KellySoConnect) reported

    @freedomsupport I can't make any calls. Is there an outage or something?

  • LosRyanos Ryan Glassford (@LosRyanos) reported

    I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks

  • LucianWolfe Lucian Wolfe (@LucianWolfe) reported

    @freedomsupport your website seems to be doing something funky can log in then boots me out then I try to login again says my pin is wrong a couple times then last time can get in but then boots me out again

  • Jere77 Jere77 (@Jere77) reported

    @FreedomMobile Good lord your website blows! Worst online experience I have had in 10 years. It's like not even working. It's 2021 during a pandemic. You guys might want to fix this.

  • indocanadiann Rakesh (@indocanadiann) reported

    @FreedomMobile Need help with my acct. Tried to make a payment on your website, got error msg, system charged my card for payment, yet my balance is still outstanding. Can you help?

  • joncampbell Jon Campbell (@joncampbell) reported

    @Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.

  • Y2Gyankee 87Noob Gamer (@Y2Gyankee) reported

    @FreedomMobile is any one else have a services down