Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley
(@Somphted) reported
@FreedomMobile service in the USA is terrible. 4 went to the US and had USA phone plans. Of 4 Freedom phones only 2 worked. This wrecked communication and business as people could not be contacted. Technical assistance could not help. Waste of money and bad Freedom service.
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James Robb
(@jameser78) reported
@FreedomMobile my phone has had no service since about 10 am (in Calgary) Is there a known issue?
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Garnet Leavoy
(@GLeavoy82042) reported
@FreedomMobile what service are they doing for the people other than stealing their property the money they have earned and saved over their lifetime
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Paulsparalegal
(@paulsparalegal) reported
@FreedomMobile Hey @Bell are you not $135 for the EXACT same service... oh wait yours is limited to canafa!
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Shareen Ruddock
(@sbruddock) reported
@FreedomMobile I’ve been trying to talk to an agent since 9:30 am but it seems my chat is never picked up.
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Mad Treelivin’
(@unacceptedTOON) reported
@FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over
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Todd Modem
(@toddmodem) reported
@FreedomMobile Loyal customer for 2 years. 2 lines and every bill paid on time. I renew my contract with them and get hit with 90 dollars in “connection upgrade fees”. Unbelievable! They are scumbags just like the other carriers.
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GPR
(@71GPR) reported
@RogersHelps @Rogers I did call within business hours. It's ok. I've gone with @FreedomMobile. Way cheaper for the same service anyways. After being with Rogers for 30 years, I've never felt like I was a valued customer.
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Aar Vod
(@aarvod) reported
@FreedomMobile disabled my Wifi Calling all of a sudden back in April and since then I have spent hours with customer care; false suggestions and investigations but no resolution. Tickets raised, phones swapped, sims swapped but final reply, "We have no timelines for resolution."
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Winter (it/that) 🇸🇰🇨🇦🇺🇸
(@WinterBourneTO) reported
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!