Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2G.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (43%)
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Internet (38%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener, Cambridge and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Washington |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AGA
(@fatihce23) reported
@FreedomMobile I tried to renew my phone for existing customer you are asking 600$ closing fee and for new customers 0$.. very loyal company ! Unbelievable
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thebig_hert
(@thebig_hert) reported
@NevahMindJones @FreedomMobile The charge was refunded after reaching out to customer support through Twitter.
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Gamer2Gainz
(@Gamer2Gainz) reported
@FreedomMobile Systems and apps are so bad that when your pay your bill, and it comes out of your bank bank account. Their system says you didn’t pay . So their response is. Pay again and then wait 3-5 business days to have your other payment refunded
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I'm (no)t feeling (ve)ry well, reme(mber)?
(@feedinghand) reported
How is that I can't join in on a @FreedomMobile Black Friday deal that would allow me to pay the same amount I do now for MORE data but wanna charge me $300 for a "new plan" even though I want to amend it for a service they provide & not completely stop my plan halfway through
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BlueSolstice
(@BlueSolsticeYT) reported
@FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.
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AGA
(@fatihce23) reported
@_MawaK @FreedomMobile Never believe .. I am exiting customer they are asking 600$ to close the existing. But for new customers 0$.. really ridiculous
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DMC
(@dcav80) reported
@FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest
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Ken Cheung
(@kenwkcheung) reported
@freedomsupport Been a customer (DBC00167716588) for close to two years never skip a payment on autopay...upon switching you sent my account to collection agent? on the last payment that I was expecting to come out from autopay? for $47.15? words cannot describe how furious i'm
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SungManitu/2020
(@sungmanitu2020) reported
I'm really ******* furious at the lack of compatition for cellular service in #Canada !!!WTF !!! DOES IT TAKE TO UNSEAT THESE MOTHER ******* FROM POWER ?! I am dissatisfied @freedomsupport & also @JohnTory as share holder with Rodgers network & with the current lack of choice !
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AGA
(@fatihce23) reported
@FreedomMobile Beware of this terrible brand with terrible service.. For existing customer asking 600$ to close the deal and for new one 0$.. it is ridiculous. Once you are their customer you have no value. Keep away for peace of your mind.