Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (48%)
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Internet (35%)
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Wi-fi (8%)
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Total Blackout (8%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hi.Her Year of the Tiger 🐯
(@Hi__Her) reported
@FreedomMobile I don't see a DM button? Please help me claim my prize.
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Usman javed
(@UsmanJ00) reported
@freedomsupport @freedomsupport data not working in stoney creek. Was not workimg lasr sumday as well. Time to move on from your services
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ZenHeathen 🌻💙💛
(@ZenHeathen) reported
@freedomsupport Looks like I'm back. Thanks anyway. Always good customer service with Freedom, I always recommend you on that metric.
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Usman javed
(@UsmanJ00) reported
@freedomsupport no data in stoney creek today, service was down last sunday too. Is it time to move on to a different company?
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RHO
(@TravelEatAwe) reported
@freedomsupport A lot of song and dance. I’ll wait to see any results. The runaround just to get basic service from @FreedomMobile is ridiculous.
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gi_gi
(@CostaLariva) reported
@FreedomMobile my husband is still waiting for a manager to call about his bill. Freedoms customer service is bad. The only reason we can’t leave them is because they would charge for cancelation.
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Gabriel
(@Gabriel_gko) reported
@freedomsupport Data was down for 5-6 hours today for me. It’s still down, but I’m home now and use Wi-Fi to text this. Tried calling 611 but after 45 min of wait time I gave up… I need data for my weekend gig work. Please fix asap
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RHO
(@TravelEatAwe) reported
@FreedomMobile Just the worst company to deal with. Their parent /sister company, #ShawMobile, is just as sleazy. If your #cellphone account is with either run to damn near any other #mobility carrier. Like dealing with the worst used car salesmen ever. @ShawInfo
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Kushal
(@tinkushal) reported
@freedomsupport Hey, is unconditional call forwarding a paid service ? If yes, what are the charges
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Steve G
(@Steve_Genier) reported
Why is it not surprising that @freedommobile internet service is yet again slow as ****! Time to switch! #freedommobile #internetissues #neverending