Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Shep's Subdivision and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ale LS🧈
(@eritrocito18) reported
@TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes
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Morgan
(@mopatkellz) reported
Anyone else’s @FreedomMobile @freedomsupport service not working?
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Jose Cortez
(@JCCortezR) reported
@freedomsupport is there a problem with express payment? I cannot complete my payment. Could you please assist?
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Mel
(@pinchrunner77) reported
@freedomsupport Interesting. I've never been with Freedom Mobile. Not unless you absorbed Wind Mobile years ago???That's the only other cell company I've ever been with.
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Danny Edeson
(@dannyboymed) reported
@freedomsupport Your My Account system isn't working, pls fix
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Randy Atto
(@randyatto) reported
@freedomsupport Really been with you guys for years. Went in this morning to get a new phone as I am do and the service was so horrible I had to leave. Will be taking my business elsewhere
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HumanRights
(@Himansh73858306) reported
@freedomsupport Expedited ticket past its SLA of 3-5 days. 10 days no result from the team. Ticket - FSR00321702. No refund was given either as its prepaid but cant use the service.
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KVirjee
(@kvirjee) reported
"Bubkus" - @FreedomMobile says, you have to buy a Samsung Galaxy A8.4 from us for 4GB data / month. #iPad not available. Not able to speak with anyone other than Customer service staff (which were great) to plead my case.
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Pat the Retired Railroader
(@paddyocanada) reported
@freedomsupport My Freedom Mobile service has been terrible for the last week. I am getting no service at all. I have been to the local outlet for help and they can't tell anything. What is going on?
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#Biafran
(@egodi_) reported
@FreedomMobile agents have redefined the true meaning of unprofessionalism this morning. I didn't think getting a service tech would be as hard as rocket science.