Freedom Mobile Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

The latest reports from users having issues in Kitchener come from postal codes N2H.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (50%)

2. 

   Internet (34%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Cambridge, Kitchener and Washington.

City	Problem Type	Report Time
Cambridge	Internet	11 days ago
Kitchener	Phone	12 days ago
Washington	Phone	12 days ago
Kitchener	Phone	12 days ago
Kitchener	Phone	24 days ago
Kitchener	TV	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• Carol (@Carol18358107) reported 2 years ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• Mariana Ostache (@MarianaOstache) reported 3 years ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• dantran 🇨🇦 (@dantran88) reported 4 years ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• dantran 🇨🇦 (@dantran88) reported 4 years ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• gordon caswell (@gordoncaswell) reported 5 years ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• lo2 (@JoshIlGid) reported 5 hours ago

  @FreedomMobile do you have 1 antenna in all of canada how is your service this bad oml

• Hubert Dsouza (@HubertBDsouza) reported 2 days ago

  @FreedomMobile #HubertDsouza #On call for almost 1 hour 30 minutes to cancel my service with #FreedomMobile but no help keeping me on hold and the line gets disconnected. Please help.

• Kaliwaal🇨🇦 (@Kaliwaal67) reported 3 days ago

  @FreedomMobile ,such a poor customer service you guys have.wasted my 2 hours and the guy left the chat

• kid kally (@KidKally11) reported 3 days ago

  @FreedomMobile DM sent let’s see if yall actually help

• kid kally (@KidKally11) reported 3 days ago

  @FreedomMobile LMAO but you charge your customers ridiculous roaming fees, lie to them about it being free, then expect them to pay the fee? i am a customer and this happened to me. Don’t believe freedoms lies

• kid kally (@KidKally11) reported 3 days ago

  @FreedomMobile Freedom mobile lies to you about your charges and they are not transparent with you at all! i’m still waiting for help - will someone help me or do you lie to your customers then hide and not help them either?

• Phrakshun (@Phrakshun) reported 4 days ago

  @TD_Canada @FreedomMobile how about we just fix my mistake instead of TRYING-TO-PREY/CAPITALIZE-ON-MY-GROSS-OVERPAYMENT???

• Daniel Murton (@DanielMurton) reported 7 days ago

  @FreedomMobile your home internet division is so stupid and incompetent. I’m cancelling all my freedoms services including my wife’s separate line over the next month. $200 / month for the three lines and internet that will go to a different company.

• Vaisakh Santhakumar (@VaisakhOnX) reported 9 days ago

  @RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔

• KAD (@KAD70390424) reported 11 days ago

  @.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??