Freedom Mobile

Freedom Mobile Outage Report in Cayuga, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cayuga, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cayuga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cayuga, Ontario 01/17/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cayuga, Ontario

Latest outage, problems and issue reports in Cayuga and nearby locations:

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile acts like they have the best coverage yet we all know the service quality is like being at the bottom of the ocean under a rock makes me sick how you guys can charge $$ but not provide a reliable and consistent service. maybe it’s time i switch back to telus.

  • sanaullahmirs sanaullah mir (@sanaullahmirs) reported

    Me and my wife may be forced to change our provider from @FreedomMobile. Seems to never work when we are on Nationwide network (outside Toronto). Customer service says they cannot know which provider we were registered to when on Nationwide network. Gave us a $5 discount on bill

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @FreedomMobile has the worst website ever. Never loads properly, doesn't work on mobile. This is a good example of how not to use a SPA

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile service is garbage. Support is doesn't exist they do nothing don't even answer questions just accuse you of changing settings. That's how it is then I'm leaving and not paying anything more once I've switched

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport Well, I don't want to snitch on individual stores as this seems like a corporate wide issue. I just want to know (specific) phone inventory. But even so, your stores do not call back, corporate or franchise for whatever reason

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport I don’t wanna be an ******* but when ur putting out deals left right & center some of which are super inviting for ppl to sign contracts, u REALLY REALLY REALLY need to have ur inventory fully stocked otherwise don’t bother with deals. This is some sloppy work right here freedom

  • NickyOke1 Nicky Oke (@NickyOke1) reported

    @Johnx2mol @freedomsupport Seems down in whitby also. Same thing..cannot receive calls or make calls

  • Rohan88621482 Rohan (@Rohan88621482) reported

    @freedomsupport What a shoddy service. Debited my account thrice. Still no service. Customer care is clueless. What a waste of time and energy.

  • Johnx2mol John Molina (@Johnx2mol) reported

    @freedomsupport is there an outage in Ajax? I've been dialing out for the last hour and no connections. The screen indicates it's dialing but never connects.

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @FreedomMobile Terrible company