Freedom Mobile

Freedom Mobile Outage Report in Cayuga, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cayuga, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cayuga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cayuga, Ontario 11/18/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Cayuga, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Hamilton.

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City Problem Type Report Time
CanadaHamilton Internet
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Internet
CanadaHamilton Internet
CanadaHamilton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cayuga, Ontario

Latest outage, problems and issue reports in Cayuga and nearby locations:

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiefHubbaBubba Paul (@ChiefHubbaBubba) reported

    @freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.

  • darrellito D (@darrellito) reported

    @freedomsupport customer for 8 yrs and they still disconnect my outgoing if I'm 1 day late.. the app won't take payments.. crashes.. repetitive pop ups.. chat is just bots repeating log in ?s over & over with no wait time estimate or help from agents.

  • Dogtor_Evie Evie (@Dogtor_Evie) reported

    @freedomsupport Hi guys I had a timed discount that ran out - I see some locations are offering $30/mo boxing day sale on plans but I don't really feel safe going out to malls right now. Can you help?

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile Yes improve your network coverage so i can use my phone number

  • DeepakK01310323 big rig (@DeepakK01310323) reported

    I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile

  • angelaonuora Angela Onuora (@angelaonuora) reported

    @freedomsupport There’s no message in my DM’s from you. Anyway, Tishar (I hope I spelled his name correctly) from customer care has resolved the issue. He is the sort of personality you want dealing with customers. No customer deserves the manager I spoke to this afternoon. A nightmare.

  • vipstaneja1996 Vipul Taneja (@vipstaneja1996) reported

    @freedomsupport No worries, let the people know, why are you the worst network of Canada.

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @freedomsupport Yea I've reached out. Y'all can't help. Instead tell me to go buy the top up cards. I've tried with 4 different cards to pay on line and doesn't work. Never had this issue before. I'm going to be glad when I move away from freedom. Used to work there, supported but still garbage

  • pradeepjain_nyc Pradeep Jain (@pradeepjain_nyc) reported

    You’ve got some galls @FreedomMobile asking if i’ll recommend you even after you suspended my service for 7 days bcoz ur systems didn’t update and your CSR and IT teams couldn’t find any reason why my account is suspended tkt # 00354xx8 I am in a mood for tons of expletives rn 😡

  • DB_flygirl DB (@DB_flygirl) reported

    Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…