Freedom Mobile

Freedom Mobile Outage Report in Cayuga, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cayuga, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cayuga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cayuga, Ontario 01/13/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cayuga, Ontario

Latest outage, problems and issue reports in Cayuga and nearby locations:

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • joeyterrien JoeyT (@joeyterrien) reported

    @FreedomMobile is there phone issues in London ON my phone won’t receive calls

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @moe_mnf @FreedomMobile If your own home doesn't allow signal inside, this will never reflect the entirety of the coverage areas. Turn on Wi-Fi calling.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • RyanMcGarry Ryan McGarry (@RyanMcGarry) reported

    @freedomsupport Best Buy is selling for $1179 as well, it's not a wholesale price. As a longtime customer who just finished a 2 year term, and may be in the market for a new device, I don't appreciate the misrepresentation.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile Some people just don’t get it @FreedomMobile network anywhere as it doesnt exist.

  • charlynovember Randal Backström (@charlynovember) reported

    @FreedomMobile has the absolute worst customer service I've ever experienced - almost as bad as their cell service. Never again.

  • feedinghand simptober (@feedinghand) reported

    @trxxvis @FreedomMobile Yes bestie. We gon get some new phone plans. Bye to the service provider that thinks areas like Muskoka should incur roaming charges 🤧🤔

  • VanGThieu Van Thieu (@VanGThieu) reported

    @freedomsupport @FreedomMobile can we use existing Freedom Mobile sim card on a 5G phone on your network, or do we need a new 5G compatible one?

  • aboudy05 Makaveli (@aboudy05) reported

    @freedomsupport Service been down for almost 24 hours

  • KellyPa58647577 Kelly Pacheco (@KellyPa58647577) reported

    @freedomsupport are you guys having phone issues in London Ontario? Can't receive calls