Freedom Mobile

Freedom Mobile Outage Report in Cayuga, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cayuga, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cayuga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cayuga, Ontario 01/13/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Cayuga, Ontario

Latest outage, problems and issue reports in Cayuga and nearby locations:

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiasenpai_TTV Tia Senpai (@Tiasenpai_TTV) reported

    Another reminder to not use @FreedomMobile because the company is garbage and the service also sucks

  • iambluezz IamBluez (@iambluezz) reported

    @FreedomMobile many of my family has missed a special time because of you. I will go to @CTVNews and @globalnewsto with this. Letting them know how you treat customers during a pandemic ! I have screenshots and recorded phone calls.

  • 1974Downie Jennifer Downie (@1974Downie) reported

    @freedomsupport The website and app are not working for me, I am trying to pay my bill. It reset on me several times forcing me to keep logging in. It failed to make my payment and then wouldn't accept my debit card.

  • 43Silencer Michael CDN🌱🌱🌼 (@43Silencer) reported

    @freedomsupport hello. Would you please send me the text number to report a fraudulent Text I just got. I can not remember it. And I just got a text saying a delivery couldn't be make to me due to payment issue. I haven't ordered anything online...

  • ryinator11 ryleigh 💛 (@ryinator11) reported

    @FreedomMobile your company is garbage. It’s a pandemic, I’m 20 and need to pay my rent over my abusive ex boyfriends bill. Thank you 🖕🏻

  • iambluezz IamBluez (@iambluezz) reported

    After 12+ hours with @FreedomMobile trying to rectify issues with the same 5 troubleshooting techs and over 15 reps I asked them to simply refund me this months payment and I will go to THEIR OWN store and buy another sim. I even went further and said just give me a new 1. #nope

  • TyTyndale Ty (@TyTyndale) reported

    @freedomsupport why is your coustoner service rep asking for my full address just cause my phone can't send texts?????

  • CathVsIKEA Catherine (@CathVsIKEA) reported

    @FreedomMobile I am having a horrible customer service experience. I will change providers today if this is not resolved.

  • DeerTai Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported

    Just had a phone conversation with @FreedomMobile customer service and it was the most frustrating thing ever. Why do they even have one because nothing can be done over the phone, it has to be all in store, which during this pandemic, I don't want to go into a store.

  • maggs49 Mike Magwood (@maggs49) reported

    @FreedomMobile Wouldn’t know. Your service doesn’t work in Niagara on the Lake Ontario