Freedom Mobile outages and service status in Chestermere, Alberta
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Chestermere, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Sean Feldman (@sfeldman) reported from Calgary, Alberta@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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Spike (@TattooedSpike) reported from Calgary, Alberta@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Megan Gwynn (@m_gwynn) reported from Calgary, Alberta@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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suvo_neel (@suvo_neel) reported from Calgary, Alberta@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!
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Shabba The DJ (@shabbathedj) reported from Calgary, Alberta@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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HB (@heidicando) reported from Calgary, Alberta@FreedomMobile I need someone to answer the damn phone!!
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Vian Esterhuizen (@heyvian) reported from Calgary, Alberta@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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suvo_neel (@suvo_neel) reported from Calgary, AlbertaI don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta@freedomsupport Hello I need help and I am a customer.
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sharayah Palmer (@SharayahPalmer) reported@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
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🦉 (@Raptorswave) reported@FreedomMobile the worst service plus even worse customer service
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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This Is a Collective (@thiscollective) reported@FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful
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Peg City 🇨🇦 (@wpgAce) reported@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
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A. (@mcfaddders) reportedHey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
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Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reportedPay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
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Caitlin (@caitlinnspencer) reported@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??
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Javi Medina (@javiermedina15) reported@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account