Freedom Mobile Outage Report in Chestermere, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Chestermere, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Croc Daddy
(@graavysluut) reported
@freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.
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Mike Wiebe
(@MWiebe9) reported
@FreedomMobile fix your your website!!! Low rent garbage!!!. No i wont dm u. Just fix it!
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Siddhant Bhatia
(@Siddhantbbhatia) reported
@FreedomMobile #badservice Bad sales service by Telecommunications company freedom, didn’t received my product till now or update for customer to track their product. It’s been 9th day whereas the agent told the product will be delivered to me in 5-7 days (within canada).
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Croc Daddy
(@graavysluut) reported
Big shout out to @FreedomMobile who told me that nobody at their company will sell me a new phone online or through customer service and that if I didn't want to interact with somebody in person, I should change providers. Cool pandemic precautions.
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Song A Day / Philosophy Away 🙏 🎶
(@song_philosophy) reported
@FreedomMobile, your customer service sucks. Please fix your 1 (877) 946-3184 and serve your customers with some respect. Shame on you I had to answer 3 surveys, and after not accepting any of your offers, you ended my phone call Called you 4 times #wednesdayrant #freedommobile
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sub_commandante
(@SCommandante) reported
@freedomsupport you can call our customer care at 611 for help if you do want phone service. We do not offer outbound calls here however. -S.C YOUR SERVICE IS DOWN !!!!!!!!!!!! I CAN"T CALL YOU> THAT IS THE POINT!!!!
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sub_commandante
(@SCommandante) reported
@freedomsupport I guess your own service isn't working.....so you can't call to service a PAYING CUSTOMER..
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Apa Chan
(@TrapTengku) reported
@FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad
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sub_commandante
(@SCommandante) reported
@freedomsupport Call us , you say .....YOUR SERVICE IS DOWN. !!!
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport - your marketing makes absolutely no effort to mention this fee, in spite of falsely touting "absolute zero" upfront and over 2y - if it's a mandatory fee it's part of the damn price - when in the hell did it become acceptable to *charge* someone to offer you their business? 3/4