Freedom Mobile Outage Report in Chestermere, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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KevlarKitten (she/her)
(@KevlarKitten) reported
@FreedomMobile Tried to add a roaming charge to my bill, despite not leaving my house or city at all for 2+ years. Nice try. At least they did eventually give me a credit after almost an hour on service chat. Scammy scammy.
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cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.
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🇨🇦Amy Lauren💉💉💉
(@amylauren3) reported
My friend tells me to switch to #freedommobile to save some moneyI just looked at plans. 25GB on a special deal is 60. It’s a bonus deal for the 25. 40GB is 80…. Why would I switch from @TELUS when I’m getting like 20 for 80 or could switch to 40 for $90. Way better service
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Confidence Onyema
(@confionyema_) reported
@freedomsupport First place I went to get info, tried login in my account but said sever down! Thanks for the update👌🏾
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Wiz 🇧🇼🦈
(@RobustRuben) reported
@FreedomMobile Fix your connection issues, i cant even make one call ffs
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Ian
(@Ian29206698Ian) reported
@freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did
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Vikas Sequeira
(@vsmusic2000) reported
@freedomsupport It's been 10 days and no one that I've contacted in Freedom can solve my issue, including supervisors and escalated tech support. No data activated from 10 days, multiple SIM replacements, several hours spent on chat and in-person and yet NO ONE can resolve this
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dave 🇨🇦🏳️🌈
(@humbled369) reported
@freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.
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Francesco Pisani
(@tlhingan_) reported
@freedomsupport Samsung says it's not them. Who sends these system updates? I thought Samsung released them to service providers and then service providers customize them for their client devices and send it out?
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︎♡︎𝘕𝘪𝘤𝘰𝘭𝘦 𝘹 𝘓𝘪𝘭𝘭𝘪𝘦 ︎♡
(@LilliexLust) reported
@FreedomMobile your support team is absolutely ridiculous this morning I demand a supervisor call me immediately