Freedom Mobile Outage Report in Chestermere, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Chestermere, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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爪att
(@MattToronto) reported
@freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.
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David
(@zappy24) reported
@freedomsupport My top-up was charged when my I setup my new account but the system won't register it and cut service. Support says it'll take 3-5 days, anything that can be done to speed things up
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爪att
(@MattToronto) reported
@freedomsupport 2FA is great, but the site should remember me and I shouldn't have to 1) perform 2FA when the site recognizes me, and 2) require me to enter my phone number or email address every. single. time. That's absurd and bad practice. Especially with the app, but even in a browser!
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BrownGuy 🎥
(@BrownGuyMadeIT) reported
@freedomsupport I haven’t had service with you in 4 years, the consistent down time cost me more money than it was worth business wise..
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allister paquette
(@allisterpaquet2) reported
@FreedomMobile You guys are con artists. That is 20 GB of throttled slow internet. Give us real speeds.
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爪att
(@MattToronto) reported
@freedomsupport @FreedomMobile Y'all, stop forcing me to go through your terrible 2FA process every single time I sign into my account. And how is your app just a portal to your website? ******* do better.
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halla 🤎
(@hallacoast) reported
@freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min
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hs03.85
(@hs03851) reported
@mariobrillo2016 @FreedomMobile Never
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Andrew Thomas
(@fatmanscomics) reported
"Hi there, loyal customer of 7+ years, how'd you like a brand new phone, pay double what you're paying now, and get less plan features?" Thanks @FreedomMobile , you sure know how to make a customer feel valued...
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Swaggy P
(@kwamed11) reported
@FreedomMobile This is my second attempt to return to freedom as a customer who was with you before freedom in the wind mobile days I can tell you exactly why I left in the first place but then to send me emails saying let's win back your service and then you tell me I can't????