Freedom Mobile Outage Report in Chestermere, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (33%)
- Total Blackout (5%)
- Wi-fi (4%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 days ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta@freedomsupport Hello I need help and I am a customer.
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Vian Esterhuizen (@heyvian) reported from Calgary, Alberta@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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Spike (@TattooedSpike) reported from Calgary, Alberta@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Shabba The DJ (@shabbathedj) reported from Calgary, Alberta@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Mr Right (@OtunMuri) reported from Calgary, Alberta@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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HB (@heidicando) reported from Calgary, Alberta@FreedomMobile I need someone to answer the damn phone!!
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The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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b b (@imnottweetering) reported@FreedomMobile my mother signed up at Christmas, has had no coverage at home and around town since. Customer service in store no help, can't call due to no reception. Very disappointed and now wants extra money to cancel contract. Terrible
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b b (@imnottweetering) reported@freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.
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Murray Pearson (@MurrayPearson9) reported@freedomsupport this is the 4th month in a row that I will need to contact your customer service, sit on hold for an hour to get a charged reversed which should not be charged. I paid the full annual fee back in Nov and you keep billing the fee every month. U are wasting my time
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Linda Duende 🌈❣🍁 (@LindaMacIver) reported@freedomsupport The question was WHY a non customer is getting texts from you.
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***** Eagle (@VixenEagle) reported@freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.
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Mark Johnson (@poli_sci_guy) reported@freedomsupport Thanks for the response but I'm not sure I understand fully. If call forwarding is on but the phone is off, why would it matter whether my prepaid phone is physically within the Freedom Network coverage area? I would be call forwarding the number to an American number, fyi.
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b b (@imnottweetering) reported@FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices
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dillweed3000🏳️🌈 (@rosespringer_) reportedIm so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.
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𝒸 ♡ (@_cindv) reported@freedomsupport I can’t login to my account 😭
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Misiak (@_martinmisiak) reported@FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments