Freedom Mobile Outage Report in Chestermere, Alberta

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Chestermere, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	19 days ago
Calgary	Internet	1 month ago
Calgary	Internet	1 month ago
Calgary	Internet	2 months ago
Calgary	Internet	3 months ago
Calgary	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

• 
  BigLarryMan © (@BigLarryMan) reported 9 minutes ago from Calgary, Alberta

  @freedomsupport Hello I need help and I am a customer.

• 
  James (@EbyJames) reported 27 minutes ago from Calgary, Alberta

  My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

• 
  Vian Esterhuizen (@heyvian) reported 28 minutes ago from Calgary, Alberta

  @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

• 
  Mr Right (@OtunMuri) reported 33 minutes ago from Calgary, Alberta

  @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Amrit Baidwan (@BaidwanAmrit) reported 39 minutes ago from Calgary, Alberta

  @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

• 
  Spike (@TattooedSpike) reported 44 minutes ago from Calgary, Alberta

  @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

• 
  Shabba The DJ (@shabbathedj) reported 44 minutes ago from Calgary, Alberta

  @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

• 
  Mr Right (@OtunMuri) reported 44 minutes ago from Calgary, Alberta

  @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Nathan (@natebannerman) reported 51 minutes ago from Calgary, Alberta

  It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

• 
  HB (@heidicando) reported 55 minutes ago from Calgary, Alberta

  @FreedomMobile I need someone to answer the damn phone!!

• 
  The Dave! 😏 (@TheDaveCA) reported 60 minutes ago from Calgary, Alberta

  @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  b b (@imnottweetering) reported 9 minutes ago

  @FreedomMobile my mother signed up at Christmas, has had no coverage at home and around town since. Customer service in store no help, can't call due to no reception. Very disappointed and now wants extra money to cancel contract. Terrible

• 
  b b (@imnottweetering) reported 11 minutes ago

  @freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.

• 
  Murray Pearson (@MurrayPearson9) reported 12 minutes ago

  @freedomsupport this is the 4th month in a row that I will need to contact your customer service, sit on hold for an hour to get a charged reversed which should not be charged. I paid the full annual fee back in Nov and you keep billing the fee every month. U are wasting my time

• 
  Linda Duende 🌈❣🍁 (@LindaMacIver) reported 12 minutes ago

  @freedomsupport The question was WHY a non customer is getting texts from you.

• 
  ***** Eagle (@VixenEagle) reported 13 minutes ago

  @freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.

• 
  Mark Johnson (@poli_sci_guy) reported 14 minutes ago

  @freedomsupport Thanks for the response but I'm not sure I understand fully. If call forwarding is on but the phone is off, why would it matter whether my prepaid phone is physically within the Freedom Network coverage area? I would be call forwarding the number to an American number, fyi.

• 
  b b (@imnottweetering) reported 16 minutes ago

  @FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices

• 
  dillweed3000🏳️‍🌈 (@rosespringer_) reported 17 minutes ago

  Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.

• 
  𝒸 ♡ (@_cindv) reported 19 minutes ago

  @freedomsupport I can’t login to my account 😭

• 
  Misiak (@_martinmisiak) reported 20 minutes ago

  @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments