Freedom Mobile Outage in Chestermere, Alberta

It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

@PublicMobile @ericskilling No thanks. Have been with @FreedomMobile for a year with no problem until this. Contacted them and they troubleshooted my phone and got it all working again. Great customer service, I highly recommend them.

@ericskilling @freedomsupport Having exact same issue. No phone calls or texts come in.

@Luca_Cunial @theDXT @FreedomMobile That's because you probably weren't connected to the network at the time. Common issue with freedom. I bet people think your phone is turned off all the time too. Worst network of all of them.

@Marvlyn @freedomsupport Having the same issue. It’s been 2 days so far. :(

@freedomsupport why do my group messages keep separating on my iPhone? Is it a network or carrier issue?

@FreedomMobile Actually the worst is paying for service and not getting it. #freedommobilefail

@freedomsupport I’m not sure what a DM is nessecary. It just spins. I can’t get on - there must be an issue with your website

@freedomsupport @disco_hits @freedomsupport she’s not the only one having issues. I can’t get on anything either!

@FreedomMobile Is your desktop and mobile login page down? Just hanging and hanging

@FreedomMobile just a heads up when I try to log into my account it just hangs and times out. There might be something weong with your login api or maybe the app itself.

@freedomsupport @FreedomMobile The ball is now in your court. I'd like to know who I can speak with to have this rectified. In the meantime, I will look for a replacement service provided. Thanks. 2 / 2

@freedomsupport @FreedomMobile I had an incredibly awful encounter with some of your customer service agents who had no earthly interest in helping me justify why I spend money with you. 1 / 2

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.

@freedomsupport Can you tell me when Cobble Hill BC will be getting a tower. I would like to switch from Telus but I was told the service in my area is a little spotty.

@freedomsupport Put it this way, I lasted 1.5 months on @koodo, and they NEVER replied to my online please on Twitter or Facebook. And I had a horrible experience with a supervisor/team leader on the phone. So screw Koodo.

Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

@freedomsupport My phone isn't connecting to the freedom network, yet my wife's phone is. I rebooted my phone and no luck. My wife can make calls, but mine doesn't. We're literally sitting 5 feet away from each other currently.