Freedom Mobile Outage Report in Chestermere, Alberta

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Chestermere, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	19 days ago
Calgary	Internet	1 month ago
Calgary	Internet	1 month ago
Calgary	Internet	2 months ago
Calgary	Internet	3 months ago
Calgary	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

• 
  Shabba The DJ (@shabbathedj) reported 12 minutes ago from Calgary, Alberta

  @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

• 
  James (@EbyJames) reported 13 minutes ago from Calgary, Alberta

  My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

• 
  Amrit Baidwan (@BaidwanAmrit) reported 13 minutes ago from Calgary, Alberta

  @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

• 
  HB (@heidicando) reported 14 minutes ago from Calgary, Alberta

  @FreedomMobile I need someone to answer the damn phone!!

• 
  Mr Right (@OtunMuri) reported 16 minutes ago from Calgary, Alberta

  @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Mr Right (@OtunMuri) reported 19 minutes ago from Calgary, Alberta

  @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

• 
  Vian Esterhuizen (@heyvian) reported 25 minutes ago from Calgary, Alberta

  @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

• 
  The Dave! 😏 (@TheDaveCA) reported 44 minutes ago from Calgary, Alberta

  @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

• 
  BigLarryMan © (@BigLarryMan) reported 44 minutes ago from Calgary, Alberta

  @freedomsupport Hello I need help and I am a customer.

• 
  Nathan (@natebannerman) reported 59 minutes ago from Calgary, Alberta

  It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenn Finockio (@gfinockio) reported 3 minutes ago

  @Crackmacs @koodo @FreedomMobile Fair enough. I can't speak to data speeds on Shaw/Freedom, but I do have voice only with Shaw and I don't have any issues with reception in the city or out in Banff/Canmore.

• 
  Idolized (@Cliffor18175753) reported 13 minutes ago

  @Crackmacs @koodo @FreedomMobile I loath Freedom because they made it unconscionably difficult to close my Mom's account after she died. You can do anything online with Freedom INCLUDING CHANGING CREDIT CARD INFO - except cancel their service. That required sitting on hold for an hour and then being refused.

• 
  WildlyInappropriate (@wrongonanylevel) reported 15 minutes ago

  @Crackmacs @koodo @FreedomMobile I just moved 3 of my family’s accounts to Shaw - was on Bell - $25 / month for 25 GB (because I pay them a boatload of money for Gig internet and cable) - no issues. Some coverage ‘blips’ in certain small areas - but 98% of the time I don’t notice the difference.

• 
  cm (@Crackmacs) reported 18 minutes ago

  @wrongonanylevel @koodo @FreedomMobile hey **** that ain't too bad! It's faster download for me on Koodo but all I do is social media and e-mail, don't really care about that. Our upload is about the same speed.

• 
  . (@chvntellll) reported 20 minutes ago

  @FreedomMobile your customer service agents are DISGUSTING. Please make sure someone reaches out to me ASAP cuz I will go all the way.

• 
  Chaityadeep S Mainee (@Chaityadeep) reported 24 minutes ago

  @FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.

• 
  TheMatthewT (@SouthCentralM95) reported 24 minutes ago

  @FreedomMobile just wondering id there outage in etobicoke? I have no service.

• 
  Chaityadeep S Mainee (@Chaityadeep) reported 24 minutes ago

  @FreedomMobile My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.

• 
  Mighty Halifax Donair (@MightyHalifax) reported 25 minutes ago

  @Crackmacs @koodo @FreedomMobile We were paying Bell $163 for 2 phones and 3 tablets. We switched to Shaw which we already had for internet and now we pay $6.66 for 2 phones! Poor phone reception in the house but we switched to wifi calling and that fixed it.

• 
  . (@chvntellll) reported 26 minutes ago

  @freedomsupport Customer service has been DISGUSTING. No training whats-so-ever. You guys have agents running around in circles and saying whatever they want