Freedom Mobile Outage Report in Chestermere, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Sean Feldman
(@sfeldman) reported
from
Calgary, Alberta
@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Spike
(@TattooedSpike) reported
from
Calgary, Alberta
@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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suvo_neel
(@suvo_neel) reported
from
Calgary, Alberta
@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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suvo_neel
(@suvo_neel) reported
from
Calgary, Alberta
I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Megan Gwynn
(@m_gwynn) reported
from
Calgary, Alberta
@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Cavanagh
(@JeffCavanagh1) reported
@freedomsupport When y'all said to chat if I needed help I thought you would do more than send me an ad.
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tito
(@hebero1984) reported
@freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too
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James Taylor
(@Redhead_Canuk) reported
@freedomsupport How is that unfortunate for you? It's unfortunate for me that I've stuck it out this far. When I need to juggle some bills I don't expect to be suspended for a mere $146 and told by CS that it's just policy. No mention of help, just pay up.
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Jennifer Cullen
(@JenCullen21) reported
@FreedomMobile we thought we would try giving our business to Freedom for the first time. Absolute fraudulent behaviour, not honouring their own deal we signed up for. Horrible customer service. Disgusting. #betterbusinessbureaucanada #freedommobile #scammers
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syklo
(@sykloo) reported
@FreedomMobile I’m using your data rn it’s really bad!!
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tito
(@hebero1984) reported
@freedomsupport I rather have your tech team come out with a status of your services because right now online on web pages it shows lots of people having issues
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James Taylor
(@Redhead_Canuk) reported
@FreedomMobile Thank you for not assisting me during this pandemic and suspending my services for a $146 bill. You are a stand up company to a long time customer and you offer me zero help with customer service. Thanks for making my life super difficult when it's already bad 👍
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R
(@C05730624) reported
@FreedomMobile Hi. Your CSR said she would call me back yesterday but of course she didn’t and that’s how your customer service has been for quite a few months now. Do I have to talk to the CRTC for customer support?
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Framma Zamma
(@FrammaZamma) reported
@freedomsupport is your text messaging service down?
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🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀
(@Keynesianismism) reported
@FreedomMobile y'all gotta seriously increase the speed of throttled data, I can't even clock into my work app anymore, in order to make money, in order to pay for my awful unlimited plan