Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 01/31/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Duncan, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Your service is down again in new tecumseth Ontario for past 90mins. Unable to connect to freedom or away network. My wife is driving home from Toronto unable to communicate. Why am i here? #broken #justjunk

  • stephlackey Steph Lackey (@stephlackey) reported

    @freedomsupport Terrible company. Overcharged on an account so I cancelled it but keep getting billed! Freedom won’t fix their mistake because I can’t remember my pin (months after I cancelled). Multiple phone calls have been made and no progress. Can anyone help resolve this? Service reps won’t

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

  • metalluscious Metal Luscious (@metalluscious) reported

    @FreedomMobile I have been waiting for 7 weeks for my ordered iPhone 12 Pro Max. Almost 2 months! Deposit was made on Nov. 22 and still no phone. I can get one from Apple directly by Wednesday. How do we fix this?

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company

  • banned1 Sam Alexander (@banned1) reported

    @FreedomMobile @LGCanada Where are your priorities? Putting your employees at risk for sales? Lobbying to make SALES an essential service? Communication matters but you have to put people before profit. Thought you guys were the cell service of the people. The people are dying and you are complicit! WTF?

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    @FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***

  • SecuringBagz Juggin 🅱️ (@SecuringBagz) reported

    @FreedomMobile u guys r sooo ****. Making mfs buy defective top up cards from shoppers

  • thunderchuck13 Sammy (@thunderchuck13) reported

    @FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice

  • rk56196339 rk (@rk56196339) reported

    @FreedomMobile worst customer experience ever. Made me go to the store where they made me call the customer service agent again. If this service is for new customers. I thank God I did not sign up for their services