Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 12/07/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile No I haven’t and I have been a loyal customer. I have recommended people to you. No one ever told me about buying out the phones after two years and this is not the first time I’ve traded up. I plan on bringing the phones back. Not OK

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile internet not working in Vaughan area… such a garbage service

  • kkd_rainbowsalt ਕਰਮ (@kkd_rainbowsalt) reported

    @FreedomMobile Can you please hire English speaking customer service people 😭😭

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile I did not get a response about you plan to fix this issue and how you will compensate by providing two different phones at the same cost per month

  • kathryn_604 Kathryn (@kathryn_604) reported

    @FreedomMobile This is not a good network. Avoid.

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @YPM1982 @eeone @FreedomMobile Yvonne, that exactly my scenario what you mentioned. The store took the original hardware but didn’t do a reversal of the value of the phone back to consumer account. They made it look like I broke the service agreement also value of full new phone plus activation of $70

  • shred_master JimmyCarter (@shred_master) reported

    @FreedomMobile what ******** is wrong with your tech support? They are asking me to check for maintenance trucks on streets, instead of troubleshooting the problem.

  • Four_Lefts Four_Lefts (@Four_Lefts) reported

    @FreedomMobile Where the Eff were you!! Was looking for this as your past customer like forever but you " couldn't! " Scr@w y@u now! Too late!! I found better.

  • XRsPartan Spartan 🗡️⚔️ (@XRsPartan) reported

    @FreedomMobile For a new provider, after extensive attempts to reach out, both myself and all my family members will be terminating our services with @FreedomMobile #customerservice is absolutely horrible, I strongly recommend people to stay for fsr away

  • deanholden0 Dean Holden (@deanholden0) reported

    @0xE5C0B1 @FreedomMobile I’m not even in a bad coverage zone. I’m in the middle of a downtown area. Other people I know with Freedom mobile’s data speeds work fine. They’re just throttling my account for no reason and I guess support has no idea how to fix it. 11 days and counting.