Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 11/16/2025 02:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alexdabrows Alex Dabrowski (@alexdabrows) reported

    @freedomsupport Can u assist? Appears my text msgs going out over past 24 h are being delayed. Any netwrk issues?

  • JordanJonahOF Jordan Jonah (@JordanJonahOF) reported

    I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

  • codeanil1 Anil K Thakur (@codeanil1) reported

    Hey @freedomsupport @FreedomMobile My account +1 226 5078470 is billed Incorrectly. Payment deducted from my credit card automatically. While talking with Support They said Your refund is processed and you will get back within 5 working days. It's been 10 days but no resolution.

  • AlahnaMK BLM✊🏿✨ & ACAB 🖕🏻 (@AlahnaMK) reported

    @freedomsupport Do you understand the word cash? I’m paying cash for a reason. My bank account is currently having issues. I don’t have a card to use right now. A fee for cash payments is discriminatory to lower income people too. Drop the fee. I shouldn’t have to pay extra to use it.

  • toyomiwuu69 Toyomi (@toyomiwuu69) reported from Brampton, Ontario

    @FreedomMobile my voice services is not working. Is there a network outage

  • RahulKambli5 Rahul Kambli (@RahulKambli5) reported

    @freedomsupport Is there a network outage in Scarborough, Ontario ?

  • bikku88 bikku (@bikku88) reported

    @freedomsupport Got horrible experience with the call centre lady who actually hung up on me when told she didn’t do her due diligence. Tried to rip me off big time

  • r3quiredreading Patrick Cartlidge (@r3quiredreading) reported

    @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

  • 80sgirlforever 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported

    @freedomsupport Any problems for MMS today? I can't send or receive all of a sudden

  • codeanil1 Anil K Thakur (@codeanil1) reported

    @freedomsupport @FreedomMobile Now when I try to call customer Care, they keep disconnecting my call after sometime automatically. I visited the Freedom store Fairway Mall Kitchener , They said we cannot do anything , it's a billing issue only handled by customer care service.