Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 03/06/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PazJurado89 Paz Jurado (@PazJurado89) reported

    @FreedomMobile @freedomsupport I had talk with a very rude supervisor, I asked his name and He said he can’t give me that information! I ask him to please speak slower and he didn’t, very bad service!!

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    Hey @FreedomMobile @FreedomSupport my phone’s cut off right now and I’m trying to login so I can pay my bill but I keep getting a blank white page with a “503 Service Temporarily Unavailable” message. Heaven forbid if there’s an emergency and I need my phone. WTF is going on? 🤬

  • Salorwayne the ***** in the blockchain (@Salorwayne) reported

    @FreedomMobile Crap reception. Focus on giving only new customers best rates and deals. Called support the other day and could not answer "how much total data do I have in my monthly plan?" The text support does not work.

  • nurselawncare Nurse Lawn Care (@nurselawncare) reported

    @freedomsupport How about you guys fix your service in Ottawa, running a business is hard when your customers can’t reach you. Just sayin.

  • rm0074 russ (@rm0074) reported

    @FreedomMobile I have been with you for many years I would like this plan pls or should I cancel and sign up again to get it as a new customer?

  • elfie_dzee 𓂀𝑩𝒖𝒍𝒎𝒂ˣᵒ⨀ ⁷ ♡︎ᴊ.ʟ & ᴍ♡︎ (@elfie_dzee) reported

    @FreedomMobile Your messaging support system is horrible. I can't even activate my new SIM card. I've clicked "I need help" five times now and I got no response with regards to activating my SIM card. Wtf is this!?

  • TheConceptBoy Miles Andy Thatch (@TheConceptBoy) reported

    @FreedomMobile And don't you even start with the whole "Oh we're sorry please reach out to support to make things right" because that's exactly how I ended up here in the first place. I remember when support was local and everything was handled with ease.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @freedomsupport Loving the customer support and the way you all stand by your product. Bought $50 charger as I was told it was guaranteed for life. It stops working, I have no other charger and you won't replace it. The store where I bought it is closed...now what?

  • Piotrack Peter (@Piotrack) reported

    @FreedomMobile Keep getting "network unavailable" on my pixel 6. Vancouver through Surrey and everywhere in-between. :( 0979

  • herJulz JULZ (@herJulz) reported

    @freedomsupport battery died one year into a contract and you are refusing to cover it as its passed the one year mark so either i pay more than the phone is worth, to fix it or pay for a phone i cant even turn on for the next year BUT to compensate me,they offer FIVE whole dollars off my bill