Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 12/06/2025 02:05

December 06: Problems at Freedom Mobile

Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

  • elshuuuuu elshu the great (@elshuuuuu) reported

    @freedomsupport Is there service disruptions around kw or gta at the moment?

  • oyiu Otto Yiu (@oyiu) reported

    @FreedomMobile Hi Freedom Mobile, I activated a prepaid plan yesterday and I was assigned someone else's account through my SIM card yesterday. I escalated to a manager that refuses to treat this seriously. I would like a refund. My case ID is C-640-78173.

  • Michael38551821 Michael Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @StanWms @FreedomMobile @TheJUNOAwards I dunno, maybe getting pissed off about how many times a tweet appears in a timeline is not a hill I would choose to die on and if it's the least if your problems then count yourself lucky

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Just explain how i can sit in 1 spot not moving and have to airplane mode my phone 3 times because your network keeps stopping. And god help me if im on 4g. Even with full bars its 0 service.

  • AshCHopkins Ash (@AshCHopkins) reported

    @FreedomMobile your website and app are terrible and wont load the page to show me available devices for upgrade or anything. What's going on?

  • gracegordon1564 Grace Gordon (@gracegordon1564) reported

    @freedomsupport Hey! For some reason I have no access to my data. Can you help me out?

  • WindowLix Window (@WindowLix) reported

    @freedomsupport Can't send any SMS/Text messages, is your network down?

  • ElvisDeane Elvis Cronenberg (@ElvisDeane) reported

    I was not ignoring you @jamesdeane. @FreedomMobile is down. They’re infected with @RogersHelps.

  • novology1 Nadine Stillman (@novology1) reported

    @freedomsupport can someone please explain why I’ve not been able to pay my bill since April 3?? I’m in a different country and haven’t had phone service for over 10 days. Customer service doesn’t care and keeps telling me it’s an issue on my end. Your system error, not mine!!