Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 11/19/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • curtisyiskey Adam (@curtisyiskey) reported

    @FreedomMobile You sell a 5G phone but don't have a 5G network. You should probably make this clear

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • JeremyJSchultz schultz (@JeremyJSchultz) reported

    Debated it a while and we're going with @FreedomMobile because not only do they have cheaper service but there's no way they'd ever tear down the Skydome.

  • RaymondMBastien Raymond (@RaymondMBastien) reported

    @freedomsupport Your text message system is not working.

  • keeperlink Sergei Goshko (@keeperlink) reported

    @FreedomMobile Could you please fix security issues in your system. Third time this year someone is trying to hack into my account by changing email on my freedom profile, then requesting pin reset. Your customer support only keep promising that it won't happen again...

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport I have written to your dm as well no single solution... wastage of time only

  • BryanPassifiume 𝘽𝙧𝙮𝙖𝙣 𝙋𝙖𝙨𝙨𝙞𝙛𝙞𝙪𝙢𝙚 (@BryanPassifiume) reported

    Ridiculous. My wife had bad experience with her previous mobile provider, so I recommended @FreedomMobile. She signed up Friday — number wasn't ported until today, and now they've 'lost' her payment. Waited on hold for 1 hr. for a top up code that didn't work. Ugh.

  • beingSmarttt IamBrand (@beingSmarttt) reported

    @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

  • theshivamm Shivam Malhotra (@theshivamm) reported

    @FreedomMobile was happy to join you but now regretting every second. Ported from chatr but now my chatr number is no service and freedom number is still temporary. Called you, chatted live, chatted over whtsapp, chatted over imessage but nobody is able to help. I am frustrated

  • beingSmarttt IamBrand (@beingSmarttt) reported

    @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service