Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 10/16/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport Hey so here is my issue I have to restart my phone everytime I leave my house to get data even though wi fi is turned off and data us turned on. Csn you explain why in the city if Hamilton I need to do this and why exactly am I paying a bill 4 a crap service,?

  • Moe92642097 Moe (@Moe92642097) reported

    @freedomsupport I keep calling no body answer today and then it disconnected. You guys should improve the phone support service

  • _BrianMahoney Brian Mahoney (@_BrianMahoney) reported

    @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.

  • UNO_0801 UNO (@UNO_0801) reported

    @freedomsupport you charge your customers in same line with giant service providers like bell, rogers, telus. come on. you know what i mean.

  • Renoversity Duane Grady (@Renoversity) reported

    Dear @FreedomMobile you complete ******* idiots. I am late for my payment + I don't really give a **** because, you people apparently don't know how interac works. So I have to go 2 a Freedom store and pay an extra $2 ******* DOLLARS because you stopped with interac online #Koodo

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Customers be aware. Very poor reception. I'm disabled. Never had good service. This is @Freedommobiles response: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

  • ClownHamster CLOWN HAMSTER 🤡🐹 -=Vicious Ambitious=- (@ClownHamster) reported

    @FreedomMobile I’ve changed my service provider for more than a year now and I’m still getting emails stating I’m being billed.

  • UNO_0801 UNO (@UNO_0801) reported

    @FreedomMobile theres is no more freedom outside edmonton. i mean no signal

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @freedomsupport is there a service outage in Coquitlam BC?