Freedom Mobile Outage Report in Duncan, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jonathan H (@jholowka) reported 6 minutes ago

  @freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?

• the_ritzii (@RitziiThe) reported 8 minutes ago

  @freedomsupport is freedom down is southern Ontario? My phones paid for this month but has no service as of midnight. My renewal is also the 3rd so what’s going on?

• Thanasi Dimakas (@tdimakas) reported 11 minutes ago

  @AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.

• kee (@WhyPreeeeeeee) reported 11 minutes ago

  **** @FreedomMobile This has been over 2 months now and I’m still dealing with this ****. They keep telling me I haven’t paid my bill and now they have called collections on me. There’s a reason I am no longer a freedom mobile customer. The worst customer service in the world

• 🃏 (@Jemini___) reported 12 minutes ago

  @FreedomMobile How do you find it acceptable that your customer service team is not unlocking my legally purchased second hand iPhone? SIM locking has been banned in Canada for more than four years. This is not acceptable.

• ketul kansara (@KansaraKetul) reported 13 minutes ago

  @Hemal3490 @freedomsupport They should not charged once customer went away or port out. It’s doesn’t matter some one setup auto payment or not. System must stop charging the credit card. It’s ridiculous.

• Hannah Nicholson (@hannahnicholso) reported 14 minutes ago

  @freedomsupport hi there, I’m at home in Ireland and my phone won’t pick up reception, I’ve tried manually selecting carriers but it doesn’t give any service on any of them. Just wondering if you could please help? Thank you

• ChrisW (@ChJWo) reported 14 minutes ago

  @freedomsupport Ok, so then again...I come back to my original point - that a new customer is getting better pricing.

• Elizabeth Vasquez (@Ely_Vasquezz) reported 15 minutes ago

  @FreedomMobile I need help with my account please

• Kate (@Marie1Kate) reported 16 minutes ago

  @freedomsupport Sorry dms are for whatever reason not working for me. Thanks, but I guess it will have to wait.