Freedom Mobile outages and service status in Duncan, British Columbia

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HA (@achauuu) reported 3 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  Maria Miccoli (@sistermedia) reported 3 minutes ago

  @PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!

• 
  Frentraken (@Frentraken) reported 5 minutes ago

  @FreedomMobile Every and any attempt at interacting with ya'll suggests you're talking out your ***. You should feel bad.

• 
  Duster (@dustkrei) reported 12 minutes ago

  @FreedomMobile your cell coverage is so awful since switching to your service my phone is basically useless unless I am on wifi. It’s horrible. SOS mode constantly and we’re 10 min from a city.

• 
  Spike (@HeyimSpike) reported 13 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  François Caron 🇨🇦 (@Milnoc) reported 14 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  Ticiana Barral (@ticibarral) reported 15 minutes ago

  DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!

• 
  gbreezie (@garry568) reported 15 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  Tim PF (@TimFranko2) reported 16 minutes ago

  @FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?

• 
  Ryan Wilson (@RyanNW23) reported 16 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail