Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 02/21/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MrBradley101 ianbradley (@MrBradley101) reported

    @FreedomMobile Just a heads up everyone freedom likes to charge you for certain things that you never used they tried to pull it on me my phone bill was $60 and I paid $55 every month they will say that you use some number saying 0023 they tried to charge me an additional five bucks

  • ramsayalmighty Ramsay Almighty (@ramsayalmighty) reported

    @FreedomMobile terrible customer service. I called to discuss my extremely high charge on data, and your customer support begins to gaslight me into canceling my service? do better.

  • trefwar It’s Trevor, You **** (@trefwar) reported

    @freedomsupport I want to cancel my service and apparently your phone support is incapable of doing that. No option to cancel on site, several hour wait for a “call back”, only reinforcing my decision to leave

  • TheDiggyShow Andrew Dignum aka Diggy (@TheDiggyShow) reported

    @Bell switched over to you and your customer service is the worst. Should have stayed with @FreedomMobile

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

  • _ebuka96 Anime connoisseur (@_ebuka96) reported

    @hoodshordy @FreedomMobile but are they good like service wise and everything?

  • Marilyn0926 Marilyn Nicholls (@Marilyn0926) reported

    @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

  • R_Barona R_Barona (@R_Barona) reported

    @FreedomMobile you robbed me!, I cancelled my service and after that you charge my Credit Card with a fee of a service that i had already say that I didn't want! #thiefs #freedommobile

  • Corinne35443671 Coco (@Corinne35443671) reported

    @freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.

  • Mantoniette13 Marie ANTONiETTE (@Mantoniette13) reported

    @freedomsupport Walking in the park with my Mom at least four days a week, who after a mysterious “incident” can no longer walk. Praying it’s only temporary. 🌹