Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 02/24/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ZGreensword Zaria Greensword (@ZGreensword) reported

    @FreedomMobile worst freaking company I need my refund. Over 1 month now and you've been bullshitting around #worst #regretful #incompetent

  • Kyledavidson002 J Kyle Davidson (@Kyledavidson002) reported

    @FreedomMobile I guess you don't want my payment your app refused it twice so you are now not getting **** all *******

  • Cliffor18175753 Idolized (@Cliffor18175753) reported

    @Crackmacs @koodo @FreedomMobile I loath Freedom because they made it unconscionably difficult to close my Mom's account after she died. You can do anything online with Freedom INCLUDING CHANGING CREDIT CARD INFO - except cancel their service. That required sitting on hold for an hour and then being refused.

  • Chaityadeep Chaityadeep S Mainee (@Chaityadeep) reported

    @freedomsupport My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.

  • Crackmacs cm (@Crackmacs) reported

    @wrongonanylevel @koodo @FreedomMobile hey **** that ain't too bad! It's faster download for me on Koodo but all I do is social media and e-mail, don't really care about that. Our upload is about the same speed.

  • chvntellll . (@chvntellll) reported

    @FreedomMobile your customer service agents are DISGUSTING. Please make sure someone reaches out to me ASAP cuz I will go all the way.

  • tuscherer Scherer (@tuscherer) reported

    The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.

  • Chaityadeep Chaityadeep S Mainee (@Chaityadeep) reported

    @FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.

  • Gallowmere13 gallowmere (@Gallowmere13) reported

    @Crackmacs @koodo @FreedomMobile Swapped to shaw for the new year.. in the city it's great.. if I leave calgary I have minimal to zero service, but for $0/month it's still better than bell.

  • Chaityadeep Chaityadeep S Mainee (@Chaityadeep) reported

    @FreedomMobile You just don’t care about your customers or the current situation in the world. Rather than making things easier for your loyal customers, you just made it much worse. I had not at all expected to be thrown away like a garbage after giving you business for 2 years