Freedom Mobile

Freedom Mobile Outage Report in Duncan, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Duncan, British Columbia 02/17/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VergeMMA Austin Verge (@VergeMMA) reported

    @kmcpatriot The phone was great, the service was absolutely terrible so I cancelled. They even sent my already paid bill to collections. 🇨🇦 #Incompetent #FreedomMobile #Canada

  • StanWms Stan Wms (@StanWms) reported

    @freedomsupport just offered to port my number to another service when I spoke to their loyalty department about my bill

  • gilliankortje Jiggs (@gilliankortje) reported

    Oh hey there twitter. Just popped back on after a few years to tell you all that @FreedomMobile is a sack of ****. Just spent 4.5 hours chatting with customer "service" because they ****** up a phone plan and refuse to fix it.. Anyways, that's all. Do not use this provider.

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @FreedomMobile iPhones work on your network now?? Had to switch away mere months ago due to having zero service reliability. In yyc mind you. Rep on the phone said it was a known and old issue

  • ItsManaBitch Mana Scott (@ItsManaBitch) reported

    @freedomsupport Do you have ANY options anymore for clients who can pay… just not in time? You used to work with clients who could guarantee a payment in full by date, and help us avoid service suspensions and the related additional costs that come with that… when did you stop?

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @freedomsupport Ya has anything changed in the last three months? B/C I couldn’t make a phone call in my basement that’s very far from the city limits. Was told, “ya, iPhones don’t like our network” but only on the call where I cancelled service.

  • CraigDax25 Craig Dax 🇨🇦 (@CraigDax25) reported

    @freedomsupport Nope, I am done with you guys. I went to freedom cause I thought it would be cheaper but it’s not. Instead I am paying the same amount as I was with Bell and Rogers and I’m getting worse service.

  • wzver Will Zver (@wzver) reported

    @FreedomMobile what is going on with your customer service? Been trying to upgrade my device with you and was told I’d get a call back (two days ago)…do you not want me as a customer?

  • CraigDax25 Craig Dax 🇨🇦 (@CraigDax25) reported

    @freedomsupport Hahaha that’s all you can say? 😒 I don’t have Wi-Fi at work. How about offering better service so I don’t have to keep my LTE antenna off all the time or so I don’t lose signal when I’m at the mouth of the Etobicoke creek, which is in Toronto in case you didn’t know.

  • CanIFish1 Can I Fish (@CanIFish1) reported

    @freedomsupport Hi my wife is having issues with her phone. Her own phone constantly calls her and dozens of unknown callers call her all day