Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	10 days ago
Toronto	Internet	19 days ago
Toronto	Internet	22 days ago
Toronto	Internet	24 days ago
Toronto	Phone	27 days ago
Toronto	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Carrie Oehm (@Coehmer) reported 29 seconds ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  Yashy Murphy (@YashYanthi) reported 5 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Erica Ehm (@EricaEhm) reported 5 minutes ago from Toronto, Ontario

  @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

• 
  Dominic Persaud (@DominicPersaud) reported 7 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  Erica Ehm (@EricaEhm) reported 11 minutes ago from Toronto, Ontario

  Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

• 
  Taige Smith (@BarackOTrauma) reported 12 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  chip (@chippy_nonstop) reported 13 minutes ago from Toronto, Ontario

  . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

• 
  Michelle Williamson (@MichCWilliamson) reported 17 minutes ago from Toronto, Ontario

  @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

• 
  Nunya Biznez (@GwapogiTalaga) reported 19 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 24 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Renan Ledoux (@renanledoux) reported 31 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Nunya Biznez (@GwapogiTalaga) reported 32 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 33 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  Nunya Biznez (@GwapogiTalaga) reported 33 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  No Match (@NoMatch_416) reported 40 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Terri Dorrington (@Beautylicious82) reported 40 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Bruno Garcia (@brungarc) reported 50 minutes ago from Toronto, Ontario

  @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

• 
  Jaded (@chimozy_charles) reported 51 minutes ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  Erik (@angrybearTO) reported 52 minutes ago from Toronto, Ontario

  @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

• 
  Brian B (@brianyyz) reported 54 minutes ago from The Junction, Ontario

  Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  planet sandwich (@pIanet_sandwich) reported 3 minutes ago

  @FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.

• 
  Hannah Nicholson (@hannahnicholso) reported 8 minutes ago

  @freedomsupport hi there, I’m at home in Ireland and my phone won’t pick up reception, I’ve tried manually selecting carriers but it doesn’t give any service on any of them. Just wondering if you could please help? Thank you

• 
  Nïc Cuntÿ (@nicolecounty) reported 12 minutes ago

  @freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly

• 
  🃏 (@Jemini___) reported 12 minutes ago

  @freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter

• 
  Zain (@syedzali71) reported 14 minutes ago

  @FreedomMobile y’all genuinely trash why do I not have service at home😭

• 
  Valentina (@Vals_lobo) reported 15 minutes ago

  @FreedomMobile Spoke to the Loyalty dept and wasted an hour on the call where no solution was provided. The agent was so blunt and it seemed though he was happy to close my accounts for good with freedom. Switching over to a different carrier because of this! CASE ID C70962586

• 
  Mehta Parth (@parth_mehta_98) reported 20 minutes ago

  @Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement

• 
  my name is...Val (@ValenSinn) reported 20 minutes ago

  My phone is out of data again! @FreedomMobile sucks

• 
  PapaGord (@audiobeing) reported 21 minutes ago

  @freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???

• 
  Elizabeth Vasquez (@Ely_Vasquezz) reported 23 minutes ago

  @FreedomMobile I need help with my account please