Freedom Mobile outages and service status in Toronto, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 month ago |
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Toronto
|
Internet | 1 month ago |
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Toronto
|
Internet | 2 months ago |
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Toronto
|
Phone | 3 months ago |
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Scarborough
|
Phone | 3 months ago |
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Toronto
|
Internet | 3 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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dom dom (@domixiqueee) reported from Toronto, Ontario@FreedomMobile is there an service outage because my call are getting dropped
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioIt's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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SungManitu/2020 (@sungmanitu2020) reported from The Beaches, Ontario@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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Erica Ehm (@EricaEhm) reported from Toronto, OntarioThen @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Laura (@llsebben) reported from Toronto, OntarioWould love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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Brian B (@brianyyz) reported from The Junction, OntarioHave to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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kat (@katlikethief) reported from Toronto, Ontariohi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@freedomsupport I need support please check your inbox
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007 ⚛️ (@InevitableStan) reported from Toronto, OntarioI don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Carrie Oehm (@Coehmer) reported from Toronto, Ontario@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Tai Tang (@tallpagee) reported from Toronto, Ontario@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, OntarioFinally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@FreedomMobile is your app down?? I can’t pay my bill?
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Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
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chip (@chippy_nonstop) reported from Toronto, Ontario. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
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Zendón, Fernando (@zzendon) reported@FreedomMobile I wanna replace my broken screen protector from my phone, fees or warranty apply?
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Al Sadius (@Alsadius) reportedHey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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SP (@patelsrbh) reported@FreedomMobile what's the secret password to get my data working again, or are we just pretending it’s 2005? Month+ w/o service is a bold strategy for a telecom company. Your tech support is officially stuck on loop & my patience has left the network. #FreedomMobile #TechSupport
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile Don’t go with freedom mobile if you live in SW or SE Calgary. Service is shits
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(adam) (@ONRADAM) reported@FreedomMobile Never ever again
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Keith (@Keithito) reported@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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David bristow (@Davidbr14133727) reported@FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month