Freedom Mobile

Freedom Mobile Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M9N, M6B, M4C, M4Y, M4P, M4K and M6P.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Toronto, Ontario 03/26/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Woodbridge.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • ShuaebReza Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ProudJBStan Proud JB Stan (@ProudJBStan) reported

    @bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber

  • ChaosWolf13 Jo Livingstone (@ChaosWolf13) reported

    @bell mobility prepaid sucks. Two days in a row no service/insufficient $. I have spent more time on the phone with Bell in a month than I ever have with @FreedomMobile its a shame they have spotty service in the hospital so we had to get bell. Bell really isn't user friendly.

  • ProudJBStan Proud JB Stan (@ProudJBStan) reported

    @bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber

  • Astral_Eggo Astral Ego (@Astral_Eggo) reported

    If you want a phone company that doesn't give a **** about the physical well-being of their customers, @FreedomMobile is the company for you. I've never been treated so poorly for so little in my life.

  • PhilipSeguin philip seguin (@PhilipSeguin) reported

    @FreedomMobile Why is the freedom mobile website so slow? Everytime I visit it I'm so annoyed.

  • horaniichyx ♡︎ ꪜ𝓲ꪜ𝓲ꪖꪀ ♡🌙 (@horaniichyx) reported

    @freedomsupport do you guys have any special offers for existing customers? i’ve been with freedom for 2 years yet when i want to change my plan, i never see any good deals and offers :(

  • bizzlestin1994 Justin Bieber Fan (@bizzlestin1994) reported

    @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

  • JaneAero Frances Harvey (@JaneAero) reported

    @freedomsupport Hi, I had been trying to update my autopay settings on the website as I got a new credit crad but kept getting an error message. Just spoke to call centre rep and she tells me there is an issue with autopay right now, any idea when this might get resolved?

  • MsSinghLink N (@MsSinghLink) reported

    @freedomsupport I've been looking for the pink s21 5g and it's not in stock online but every store in my city does not pick up the phone! I've been calling for a week and I can't get a single answer. Is there any solution? I'm tired of hearing phones ring out all day. Thanks!

  • ProudJBStan Proud JB Stan (@ProudJBStan) reported

    @bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber