Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	17 days ago
Toronto	Internet	20 days ago
Toronto	Internet	22 days ago
Toronto	Phone	25 days ago
Toronto	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Jaded (@chimozy_charles) reported 3 seconds ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  Wayne Rodrigues (@WayneRodriguez) reported 3 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Nunya Biznez (@GwapogiTalaga) reported 4 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Terri Dorrington (@Beautylicious82) reported 11 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Dominic Persaud (@DominicPersaud) reported 14 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  Terri Dorrington (@Beautylicious82) reported 14 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Terri Dorrington (@Beautylicious82) reported 16 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Nunya Biznez (@GwapogiTalaga) reported 20 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Terri Dorrington (@Beautylicious82) reported 27 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  No Match (@NoMatch_416) reported 31 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Terri Dorrington (@Beautylicious82) reported 33 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 35 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Nunya Biznez (@GwapogiTalaga) reported 37 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 37 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  Brian B (@brianyyz) reported 43 minutes ago from The Junction, Ontario

  Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

• 
  Vince J Ciarlo (@prguy1968) reported 43 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Renan Ledoux (@renanledoux) reported 46 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Yashy Murphy (@YashYanthi) reported 53 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Carrie Oehm (@Coehmer) reported 56 minutes ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  Taige Smith (@BarackOTrauma) reported 57 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Clark (@RobbieFClark) reported 6 minutes ago

  So i bought and registered a $25 plan with @FreedomMobile in Febuary, they decided to give me a 20$ plan while taking the whole 25$, i can't wait to see what they do with $50 i just loaded onto my account. #freedommobile sucks.

• 
  Andrew (@KingLeaf83) reported 7 minutes ago

  @freedomsupport Yeah, it doesn't sound like you value good customers when you don't offer good customers anything at all for being a good customer. We can say what we want about the big 3 telecom companies, but at least with them the experience improves by being a good customer.

• 
  C.D. (@NaijaSweet) reported 9 minutes ago

  @freedomsupport @LeighWay_Art But how is it possible that I’ve used all of my data in less than a day doing what I would normally do in a day but have never been able to use all of my data in a month? I think this is an issue on Freedom’s end. Can you check please?

• 
  Rahul Chakarvarti (@RahulChakarvar6) reported 9 minutes ago

  @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.

• 
  Richelle (@rathanasiou) reported 12 minutes ago

  @freedomsupport Have there been any reported reception issues with iPhone 14 or the most recent iOS update?

• 
  Mandy (@createtolove08) reported 12 minutes ago

  @freedomsupport You don't have the ability to address my concerns @FreedonMobile as your "service" reps told us multiple times. The continued bot replies are not helpful either.

• 
  Mandy (@createtolove08) reported 15 minutes ago

  @freedomsupport You don't have the ability to address my concerns @FreedomMobile as your "service" reps told us multiple times. The continued bot replies are not helpful either.

• 
  (Lora Diakonov) (@Lora_Diakonov) reported 15 minutes ago

  @freedomsupport Thanks for tweeting me back!!! Yes I blocked the number as it was an obvious thing to do. But it makes me wonder how this person got my Freedom cell phone number, ad my phone number is private and I never give it out to anyone… I might have to call in to change my phone…

• 
  𝙲𝙹𝚃𝙾 🇨🇦 🏳️‍🌈 (@CJ_Toronto) reported 16 minutes ago

  @MobileSyrup I've been with @FreedomMobile for about 10 years and I'm very happy. They just recently upped my monthly data to 30gb and reduced my bill to $30 a month via a long-term customer bonus. I haven't had a phone bill that low for 20 years. What's not to like? 😎

• 
  Breakyou (@SkaterGq) reported 17 minutes ago

  @freedomsupport Yes, it is frustrating to have your phone service suspended on a Sunday morning two weeks before my first bill payment is even due because YOU overcharged my account.