Freedom Mobile Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M3M, M6E, M4K, M3C, M5A and M4Y.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (41%)
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Internet (39%)
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Total Blackout (10%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, The Beaches, Maple, Rexdale and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Maple |
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| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Varnai
(@PeterVarnai3) reported
@freedomsupport Hi, my service has been down since yesterday evening (no data, no texts/calls). My payment for April was automatically deducted a day prior. I also cannot access my online account - after sending a security code to my email, it just gets stuck. Any tips?
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🕊🎀
(@ciggmar) reported
@freedomsupport hi! Is there some sort of network problem? I cannot send or receive texts and cannot make any calls. Really frustrating when my employer needs to reach me by phone and can’t get a hold of me.
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person
(@meadoval4lyf) reported
@freedomsupport No, everything is fine in the subway with you guys. No service troubles. That's the point.
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Jenn Jenn
(@indi_jenn_ous) reported
@APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.
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Stan 🇿🇼🇨🇦🇺🇸
(@tipeiomaserious) reported
@FreedomMobile not happy with the level of service provided by your associates and your vendor Likewise. I need my phone repaired ASAP, mailing it in for repairs without a temp replacement is not an option. 10 year customer with 4 lines... 😞😞😞😞😞
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carsoflondonontario
(@LorcanDuval) reported
@FreedomMobile When will LTE plus be available for all of Ontario? I'm in London Ontario, and I only get LTE+ in two areas, but it's as slow as 3G
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Brian Mahoney @Brian_Mahoney@mas.to
(@_BrianMahoney) reported
@FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.
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Ryan Rushton
(@rushtonrj) reported
Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!
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#TrudeauMustGo - Constitutional Supremacist. 🇨🇦
(@MadLadMarcin) reported
@Crypto__0x @unusual_whales I used Wind because they were an outlier, cheap and offered the most data at the time. Then Shaw bought them, @FreedomMobile was the moniker they adopted. OK at first, but couple years later they performed typical shady telecom practices & pimped blatant lies from tech support…
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Graeme 🟣
(@hexagraeme) reported
Don't let Rogers and the media gaslight you about there being no cell service on the subway. I frequently post from the subway. Canadians just seem to be in this horrific relationship with the Big 3. @FreedomMobile has always had amazing service on the subway.