Freedom Mobile outages and service status in Toronto, Ontario

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Full Outage Map

Freedom Mobile generated 1 outage signal in the last 24 hours around Toronto, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Internet (60%)
Phone (40%)

The latest reports from users having issues in Toronto come from postal codes M5N , M5P , M9N , M5A and M6B .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Toronto	Baseline
Apr 11, 1:20 PM EDT	0	0	0
Apr 11, 1:40 PM EDT	0	0	0
Apr 11, 2:00 PM EDT	0	0	0
Apr 11, 2:20 PM EDT	0	0	0
Apr 11, 2:40 PM EDT	0	0	0
Apr 11, 3:00 PM EDT	0	0	0
Apr 11, 3:20 PM EDT	0	0	0
Apr 11, 3:40 PM EDT	0	0	0
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0
Apr 12, 12:20 AM EDT	0	0	0
Apr 12, 12:40 AM EDT	0	0	0
Apr 12, 1:00 AM EDT	0	0	0
Apr 12, 1:20 AM EDT	0	0	0
Apr 12, 1:40 AM EDT	0	0	0
Apr 12, 2:00 AM EDT	0	0	0
Apr 12, 2:20 AM EDT	0	0	0
Apr 12, 2:40 AM EDT	0	0	0
Apr 12, 3:00 AM EDT	0	0	0
Apr 12, 3:20 AM EDT	0	0	0
Apr 12, 3:40 AM EDT	0	0	0
Apr 12, 4:00 AM EDT	0	0	0
Apr 12, 4:20 AM EDT	0	0	0
Apr 12, 4:40 AM EDT	0	0	0
Apr 12, 5:00 AM EDT	0	0	0
Apr 12, 5:20 AM EDT	0	0	0
Apr 12, 5:40 AM EDT	0	0	0
Apr 12, 6:00 AM EDT	0	0	0
Apr 12, 6:20 AM EDT	0	0	0
Apr 12, 6:40 AM EDT	0	0	0
Apr 12, 7:00 AM EDT	0	0	0
Apr 12, 7:20 AM EDT	0	0	0
Apr 12, 7:40 AM EDT	0	0	0
Apr 12, 8:00 AM EDT	0	0	0
Apr 12, 8:20 AM EDT	0	0	0
Apr 12, 8:40 AM EDT	0	0	0
Apr 12, 9:00 AM EDT	0	0	0
Apr 12, 9:20 AM EDT	0	0	0
Apr 12, 9:40 AM EDT	0	0	0
Apr 12, 10:00 AM EDT	0	0	0
Apr 12, 10:20 AM EDT	0	0	0
Apr 12, 10:40 AM EDT	0	0	0
Apr 12, 11:00 AM EDT	0	0	0
Apr 12, 11:20 AM EDT	0	0	0
Apr 12, 11:40 AM EDT	0	0	0
Apr 12, 12:00 PM EDT	0	0	0
Apr 12, 12:20 PM EDT	0	0	0
Apr 12, 12:40 PM EDT	0	0	0
Apr 12, 1:00 PM EDT	0	0	0
Apr 12, 1:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	21 hours ago
Toronto	Phone	5 days ago
Toronto	Internet	18 days ago
Toronto	Internet	27 days ago
Toronto	Internet	30 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Erica Ehm (@EricaEhm) reported 5 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Freedom Customer (@CustomerFreedom) reported 7 minutes ago from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
Brian B (@brianyyz) reported 10 minutes ago from The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
Haleigh Ní Mhacháin (@HalsyBear) reported 12 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Nunya Biznez (@GwapogiTalaga) reported 13 minutes ago from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
Marianthe Mesbouris (@TechWithRed) reported 14 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
jdriscoll03 (@jdriscoll03) reported 17 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Jaded (@chimozy_charles) reported 18 minutes ago from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
Shuaeb Reza Chaudhary (@ShuaebReza) reported 22 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Michelle Williamson (@MichCWilliamson) reported 26 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 27 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Wayne Rodrigues (@WayneRodriguez) reported 28 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 32 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Nunya Biznez (@GwapogiTalaga) reported 34 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Taige Smith (@BarackOTrauma) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Richard Carlson (@RichardKCarlson) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
GraceReflex (@feettofeet) reported 49 minutes ago from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
ri 🇮🇳 (@___richb) reported 52 minutes ago from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
ПΣЯM © (@njmckenzie) reported 55 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Nunya Biznez (@GwapogiTalaga) reported 59 minutes ago from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

liyahcove🦋 (@Aliyah71957449) reported 4 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 9 minutes ago
@FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me
WyzeOne (@Remlam) reported 10 minutes ago
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
Allen (@RealAllenTV) reported 12 minutes ago
@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
Tristan Carpio (@TrisCarpio) reported 12 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Rosie (@ytRosie) reported 13 minutes ago
@FreedomMobile FIX THE ******* OUTAGE!
manish midha (@midha_manish) reported 15 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
Maro (@badboylex_) reported 15 minutes ago
@FreedomMobile bro you guys have the worst customer service ever wtf
Nick G (@Nick_Galo) reported 15 minutes ago
@FreedomMobile Internet is down in Toronto east
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 16 minutes ago
@FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.