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Freedom Mobile

Freedom Mobile Outage Report in Toronto, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M5A , M9N , M6B , M4C and M4Y .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

CityProblem TypeReport Time
Toronto Internet 8 days ago
Toronto Internet 17 days ago
Toronto Internet 20 days ago
Toronto Internet 22 days ago
Toronto Phone 25 days ago
Toronto Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • donschacter
    Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • jhndryl
    John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • StutterLoudly
    Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • IFartOnHaterz
    ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • mary35047396
    mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • HBchic_Jade
    Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • sarahkbingler
    sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • marvinandro
    Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • DavidGilbertVO
    🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • ArgoFluffy
    ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • bobsakomano
    azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • Kuttysark
    Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • ShuaebReza
    Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • krixthyan
    Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimakazee_
    Kimakazee👻 (@Kimakazee_) reported

    Honestly, worst service ive ever gotten from @FreedomMobile what a joke man, has the option to suspend your service, which i did under the impression i wouldnt be charged, and yet they still charge me and wont even entertain the fact that its misleading and wont help me at all

  • 424_justin
    justin turner (@424_justin) reported

    @freedomsupport I did try that earlier seemed to work for awhile. Did it again seems ok for now… hope it isn’t a phone issue… thanks!

  • raymondlee11
    Raymond Lee (@raymondlee11) reported

    @freedomsupport are there any issues with text messages today?

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @Cystichygroma82 @FreedomMobile Turn on Wi-Fi calling and your devices inability to get signal inside your own home or workplace will be resolved. It's that simple.

  • moe_mnf
    Rugby Dude (@moe_mnf) reported

    @FreedomMobile Signing 2 year contract with @FreedomMobile and realizing that their network doesnt work anywhere!!!

  • Fire4418
    tooyoung (@Fire4418) reported

    @FreedomMobile is the worst carrier in Canada. It is impossible to unlock the phone and the people in call center hang up when you call. Despite law in Canada, they are keeping your phones locked. It is time to contact @ccts

  • Cheeryarbiter
    Jake (@Cheeryarbiter) reported

    @freedomsupport I'm not the owner of the account, would you still be able to help?

  • tlrowanrmt
    Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    @kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.

  • Oude_R
    BuckT (@Oude_R) reported

    @FreedomMobile Your service

  • gyehkou
    Wren (@gyehkou) reported

    @shanathalas @FreedomMobile Well done Freedom, you just brought back the worst day of some people's lives. It's not funny or edgy, its just cruel and callous. That's a well-know trigger, and the smart thing would be to take this down now