Freedom Mobile Outage Report in Toronto, Ontario
Why is my Freedom Mobile service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Toronto come from postal codes M5A , M9N , M6B , M4C and M4Y .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 19 days ago |
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Internet | 22 days ago |
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Internet | 24 days ago |
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Phone | 27 days ago |
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Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Carrie Oehm (@Coehmer) reported from Toronto, Ontario@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Yashy Murphy (@YashYanthi) reported from Toronto, Ontario@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Erica Ehm (@EricaEhm) reported from Toronto, OntarioThen @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Taige Smith (@BarackOTrauma) reported from Toronto, Ontario@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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chip (@chippy_nonstop) reported from Toronto, Ontario. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioVisited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Renan Ledoux (@renanledoux) reported from Toronto, Ontario@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioIt's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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No Match (@NoMatch_416) reported from Toronto, Ontario@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioIf your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Bruno Garcia (@brungarc) reported from Toronto, Ontario@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Jaded (@chimozy_charles) reported from Toronto, Ontario@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Erik (@angrybearTO) reported from Toronto, Ontario@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Brian B (@brianyyz) reported from The Junction, OntarioHave to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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planet sandwich (@pIanet_sandwich) reported@FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.
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Hannah Nicholson (@hannahnicholso) reported@freedomsupport hi there, I’m at home in Ireland and my phone won’t pick up reception, I’ve tried manually selecting carriers but it doesn’t give any service on any of them. Just wondering if you could please help? Thank you
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Nïc Cuntÿ (@nicolecounty) reported@freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly
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🃏 (@Jemini___) reported@freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter
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Zain (@syedzali71) reported@FreedomMobile y’all genuinely trash why do I not have service at home😭
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Valentina (@Vals_lobo) reported@FreedomMobile Spoke to the Loyalty dept and wasted an hour on the call where no solution was provided. The agent was so blunt and it seemed though he was happy to close my accounts for good with freedom. Switching over to a different carrier because of this! CASE ID C70962586
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Mehta Parth (@parth_mehta_98) reported@Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement
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my name is...Val (@ValenSinn) reportedMy phone is out of data again! @FreedomMobile sucks
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PapaGord (@audiobeing) reported@freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???
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Elizabeth Vasquez (@Ely_Vasquezz) reported@FreedomMobile I need help with my account please