Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	12 days ago
Toronto	Internet	21 days ago
Toronto	Internet	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Yashy Murphy (@YashYanthi) reported 43 seconds ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Nunya Biznez (@GwapogiTalaga) reported 3 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  Jaded (@chimozy_charles) reported 4 minutes ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  Nunya Biznez (@GwapogiTalaga) reported 4 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  No Match (@NoMatch_416) reported 7 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Terri Dorrington (@Beautylicious82) reported 9 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Carrie Oehm (@Coehmer) reported 11 minutes ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  Renan Ledoux (@renanledoux) reported 11 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Brian B (@brianyyz) reported 16 minutes ago from The Junction, Ontario

  Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

• 
  Nunya Biznez (@GwapogiTalaga) reported 19 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 23 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Terri Dorrington (@Beautylicious82) reported 28 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Vince J Ciarlo (@prguy1968) reported 28 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Terri Dorrington (@Beautylicious82) reported 31 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Taige Smith (@BarackOTrauma) reported 33 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  Terri Dorrington (@Beautylicious82) reported 38 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 39 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  Terri Dorrington (@Beautylicious82) reported 41 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Wayne Rodrigues (@WayneRodriguez) reported 54 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Terri Dorrington (@Beautylicious82) reported 56 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Schmoodles (@NevahMindJones) reported 7 minutes ago

  @FreedomMobile confirmed several times the phone i wanted. Even though you “record calls for quality assurance” you won’t honour the price I was quoted. The error was on the part of your agent. Not me. Why not honour the price to keep an existing customer since its recorded? 2/3

• 
  _vicodxn (@_MawaK) reported 8 minutes ago

  @freedomsupport its fine, when i get the manager to call me back i will just ask to cancel my service as i no longer want to deal with this inconsistency .

• 
  HAACO Ontario Grassroots . (@on_haaco) reported 8 minutes ago

  @cibc No details necessary. Apparently, there is a technical issue on the part of @FreedomMobile and the payments customers are making are not showing on their system . We just got confirmation that some customers from your bank are going through this .

• 
  SungManitu/2020 (@sungmanitu2020) reported 10 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  Munya_Donald (@Munya_Donald) reported 10 minutes ago

  @FreedomMobile Your customer service needs to up its game big time! It is horrible!!

• 
  𐒈𐒛𐒇𐒖 (@lynxbai) reported 13 minutes ago

  Just asked a @FreedomMobile representative if this is the way they like to treat their customers, imagine he said YUP I ******* hate this company

• 
  Blank (@Kk_Ffs) reported 14 minutes ago

  @freedomsupport Hello. Cant sign in on any device. My account.

• 
  Blank (@Kk_Ffs) reported 18 minutes ago

  @freedomsupport Is your web page down? Can't login. keeps spinning

• 
  kellen Watters (@WattersKellen) reported 20 minutes ago

  @FreedomMobile is the absolute worst phone company on the face of the earth. Not only did they not apply a promotion to our account that was the only reason we signed in the first place, we call them and tell them to apply it and refund us for it. But they don’t refund it.

• 
  Jaskaran (@asomeguy64) reported 24 minutes ago

  @freedomsupport Cant login to the mobile app