Freedom Mobile Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M5A, M5S, M4Y and M3M.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Markham, The Beaches and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Woodbridge |
Phone | |
| Markham |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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planet sandwich
(@pIanet_sandwich) reported
@FreedomMobile Freedom has terrible coverage and terrible customer service
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Jeff Jersey
(@WINKYDOODLE) reported
@FreedomMobile To get a new phone shipped to my work I had to cancel my upgrade and change my billing address? In 2022? Dumb. It's been 4yrs but maybe @Rogers is a little more customer-savvy. #disappointed
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The world needs Healing!
(@girlmom003) reported
@freedomsupport Is there a problem with the service right now myself and others can't receive or send texts or get calls
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Scott
(@Scotty_McQ) reported
@freedomsupport Ah I checked Reddit and other users are confirming there is instead an issue. So I guess there is something going on as an fyi
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Laural Adams
(@Lauraldawn) reported
@freedomsupport Yes I can read. And I’d suggest customer retention = retaining customers not sending them elsewhere. I’m well aware I have options. I don’t feel stick. Angry. Annoyed. Furious.JUDGED. Are all the emotions I am experiencing
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Pippenpadlopsicopolis
(@sarheidari) reported
@FreedomMobile has the worst customer service and is the worst provider. they are not responsible for the bugs in their system and will charge YOU for it. please save your time and money and don't ever choose them. #freedommobilesucks
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ianbradley
(@MrBradley101) reported
@freedomsupport No but what you can do is send somebody from corporate down and check it out for themselves I'm not going to send you a DM because it does absolutely nothing or maybe look at the reviews what people say about that store
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Cassa
(@theonlycassa) reported
Wow @FreedomMobile hands down the worst service and network ever!
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ianbradley
(@MrBradley101) reported
@freedomsupport When it comes to customer service do not go to the one on Thorold stone road in Niagara falls they are the most ignorant people there I have ever met and I feel embarrassed cuz I sent people there and I got nothing but bad response back by my friends and family
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Galin Tranov
(@Tranov1) reported
@freedomsupport @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all. My phone is ringing non stop people complaining receiving calls from me and I did not call them. Freedom mobile please help!