Freedom Mobile outages and service status in Toronto, Ontario
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Full Outage Map
- Freedom Mobile generated 1 outage signal in the last 24 hours around Toronto, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jun 13, 10:56 AM EDT.
- Phone (75%)
- Internet (25%)
The latest reports from users having issues in Toronto come from postal codes M6E , M5A and M5T .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 18 hours ago |
|
Toronto
|
Phone | 22 days ago |
|
Toronto
|
Phone | 22 days ago |
|
Toronto
|
Internet | 30 days ago |
|
Toronto
|
Wi-fi | 1 month ago |
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Toronto
|
Phone | 2 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioToday I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Mike Whelan (@whelanmj) reported from Toronto, Ontario@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Renan Ledoux (@renanledoux) reported from Toronto, Ontario@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@freedomsupport I need support please check your inbox
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Kutty MD (@Kuttysark) reported from Toronto, Ontario.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario@FreedomMobile having issues with one of our lines cannot receive incoming calls
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioI then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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dom dom (@domixiqueee) reported from Toronto, Ontario@FreedomMobile is there an service outage because my call are getting dropped
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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007 ⚛️ (@InevitableStan) reported from Toronto, OntarioI don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Marvin (@marvinandro) reported from Toronto, Ontario@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for
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Stephanie the alchemist (@Stephdalchemist) reported@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?
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Javi Medina (@javiermedina15) reported@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
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Al Sadius (@Alsadius) reportedHey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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The Lenis (@LenisTheOrca) reported@FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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The Lenis (@LenisTheOrca) reported@FreedomMobile I contacted you guys 4 hours ago about a very simple issue, my internet was working great but I couldn't reach one site, now my internet isn't working at all! I've been on WhatsApp for 4 hours with 2 of your techs and nothing! I'm disabled & work from home
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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Greg (@pcguy8088) reported@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile Don’t go with freedom mobile if you live in SW or SE Calgary. Service is shits