Freedom Mobile outages and service status in Toronto, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 1, 7:59 PM EDT.
- Internet (100%)
The latest reports from users having issues in Toronto come from postal codes M4Y .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 2 days ago |
|
Toronto
|
Internet | 19 days ago |
|
Toronto
|
Phone | 1 month ago |
|
Scarborough
|
Phone | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
|
Toronto
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, OntarioI'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioI was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Mike Whelan (@whelanmj) reported from Toronto, Ontario@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioIf your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Brian B (@brianyyz) reported from The Junction, OntarioHave to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioToday I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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rin (@OtarineMusic) reported from Toronto, Ontario@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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007 ⚛️ (@InevitableStan) reported from Toronto, OntarioI don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioI then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, OntarioFinally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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No Match (@NoMatch_416) reported from Toronto, Ontario@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Miccoli (@sistermedia) reported@PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!
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Al Sadius (@Alsadius) reportedHey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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Kyng (@KebabsRLyf) reported@MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.
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Nick G (@Nick_Galo) reported@FreedomMobile Internet is down in Toronto east
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Jasmine Kaur G (@jgarcha) reportedWell. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.
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capt_Ivan_Danko (@Capt_Ivan_Danko) reported@FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.
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Gary C. (@gwcgary) reported@FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY
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KJ (@NEWSFORWORLD) reported@FreedomMobile Any plans for Freedom Mobile network upgrades in Toronto ahead of FIFA World Cup 2026 to handle the expected crowds? Roger’s and Bells already officially announced .
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Nehal Mohamed ⚕️ (@NEHAL888888) reported@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile