Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	10 hours ago
Toronto	Internet	13 days ago
Toronto	Internet	22 days ago
Toronto	Internet	25 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Dennis aka dLo (@sidetripca) reported 2 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Laura (@llsebben) reported 6 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  ana (@_ana__lynn) reported 7 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  Terri Dorrington (@Beautylicious82) reported 11 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  ri 🇮🇳 (@___richb) reported 21 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

• 
  Andrew Dignum (@TheDiggyShow) reported 22 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  dom dom (@domixiqueee) reported 24 minutes ago from Toronto, Ontario

  @FreedomMobile is there an service outage because my call are getting dropped

• 
  007 ⚛️ (@InevitableStan) reported 24 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  Brian Keith MacDonald (@MacDKB) reported 29 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Terri Dorrington (@Beautylicious82) reported 35 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  jdriscoll03 (@jdriscoll03) reported 36 minutes ago from Toronto, Ontario

  @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

• 
  Mike Whelan (@whelanmj) reported 36 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Terri Dorrington (@Beautylicious82) reported 39 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  FabSab44 (@Sab44Fab) reported 39 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Terri Dorrington (@Beautylicious82) reported 43 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Michael Nugent (@michaelnugent) reported 46 minutes ago from Toronto, Ontario

  @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

• 
  GraceReflex (@feettofeet) reported 48 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  Mike Whelan (@whelanmj) reported 49 minutes ago from Toronto, Ontario

  @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

• 
  Duane Grady (@Renoversity) reported 55 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

• 
  Hayme Torres (@JaymeeTorres) reported 56 minutes ago from Toronto, Ontario

  @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Purna Kumal (@kumalpurna1) reported 6 minutes ago

  You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?

• 
  Juliette (@Juliettemvp) reported 7 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  Jay McIntyre (@jaynoelmcintyre) reported 8 minutes ago

  @FreedomMobile is there currently an outage with home internet?

• 
  Jack (@jbn_jack) reported 8 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 10 minutes ago

  @FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for

• 
  Curt Bennett 🇨🇦 @curttalkstv.bsky.social (@CurtTalksTV) reported 13 minutes ago

  @TELUSsupport Just got your WINBACKTELUS email offer but it's not even as good as an off-the-shelf plan with @FreedomMobile. Also your AI chatbot is comically terrible. Don't even bother trying again until you rehire human beings and create competitive plans.

• 
  Nick G (@Nick_Galo) reported 17 minutes ago

  @FreedomMobile Internet is down in Toronto east

• 
  Rob Steffler (@RobSteffle) reported 21 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  Ricardo Delgado (@richardlights3) reported 22 minutes ago

  @FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled

• 
  Arise (@Ariseskater) reported 32 minutes ago

  @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan