Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	11 days ago
Toronto	Internet	20 days ago
Toronto	Internet	23 days ago
Toronto	Internet	24 days ago
Toronto	Phone	28 days ago
Toronto	Internet	30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Terri Dorrington (@Beautylicious82) reported 5 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Taige Smith (@BarackOTrauma) reported 6 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  jdriscoll03 (@jdriscoll03) reported 9 minutes ago from Toronto, Ontario

  @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

• 
  Dennis aka dLo (@sidetripca) reported 10 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Andrew Dignum (@TheDiggyShow) reported 11 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  Terri Dorrington (@Beautylicious82) reported 25 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Wayne Rodrigues (@WayneRodriguez) reported 26 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Terri Dorrington (@Beautylicious82) reported 33 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  ana (@_ana__lynn) reported 38 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  Terri Dorrington (@Beautylicious82) reported 47 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  No Match (@NoMatch_416) reported 47 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Terri Dorrington (@Beautylicious82) reported 47 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Renan Ledoux (@renanledoux) reported 48 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Terri Dorrington (@Beautylicious82) reported 52 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Terri Dorrington (@Beautylicious82) reported 54 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Terri Dorrington (@Beautylicious82) reported 54 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  Vince J Ciarlo (@prguy1968) reported 56 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  FabSab44 (@Sab44Fab) reported 58 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Brian Keith MacDonald (@MacDKB) reported 59 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Yashy Murphy (@YashYanthi) reported 60 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C✨ (@youaregonee) reported 5 minutes ago

  @FreedomMobile I have been trying to text your costumer service on WhatsApp but have received no reply.

• 
  JaylenRoberts (@_JaylenRoberts) reported 7 minutes ago

  @FreedomMobile worst phone service ever, lawyer up

• 
  CaP (@CarolP_media) reported 9 minutes ago

  Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN

• 
  Shari O'Neill (@ShariONeill12) reported 14 minutes ago

  @FreedomMobile You're harassing my daughter on charges that she does not owe you, you have sent a debt collection agency after her. She has called your reps, they won't listen, she has emailed, no one cares. WTF? DO BETTER!!

• 
  GSC (@gschahal) reported 15 minutes ago

  I had experienced a very bad customer service today @FreedomMobile While chatting agents (customer care representatives) disconnect the chat when they can not answer the question .... created a mess with my account Totally unprofessional and untrained staff 1. Shady 2. Hossam these two wasted my time today ...

• 
  LeGoatNacho (@LeGoatManinVan) reported 16 minutes ago

  @FreedomMobile any reason why my service is showing as 3G only?

• 
  시은¹ᐟ (@kaivlr__) reported 18 minutes ago

  @sorrowfulhappi @FreedomMobile damn, i can't even see it

• 
  Gamer Graham (@GTM618) reported 19 minutes ago

  @aceofhertz @FreedomMobile But the thing is we have had freedom since 2014 and these phones since 2023. Wife never got the message only i did. But nothing beforehand to advise. Plus even their tier 2 support claimed they had no idea. Claimed it was phishing but there was no link and no number associated

• 
  Devi (@dbhoops_) reported 19 minutes ago

  @FreedomMobile can’t have the worst customer service if you can’t get hold of anyone…

• 
  pesz wesz (@deifapero) reported 20 minutes ago

  @FreedomMobile does it mean that on Sunday you don’t have one single customer service person on call to attend to your customer this is a shame for over 5hours waiting time