Freedom Mobile outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	15 days ago
Toronto	Phone	15 days ago
Toronto	Internet	23 days ago
Toronto	Wi-fi	1 month ago
Toronto	Phone	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  kat (@katlikethief) reported 1 minute ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  Brian Keith MacDonald (@MacDKB) reported 2 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Taige Smith (@BarackOTrauma) reported 12 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  ana (@_ana__lynn) reported 16 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  No Match (@NoMatch_416) reported 20 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Freedom Customer (@CustomerFreedom) reported 20 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  John Daryl (@jhndryl) reported 20 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Freedom Customer (@CustomerFreedom) reported 21 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  rin (@OtarineMusic) reported 27 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  Nunya Biznez (@GwapogiTalaga) reported 27 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Cubby (@Cubby1412) reported 34 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  Cubby (@Cubby1412) reported 38 minutes ago from The Beaches, Ontario

  @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Cristian Arango (@krixthyan) reported 42 minutes ago from Toronto, Ontario

  Is @FreedomMobile the worst mobile company? Hint: Yes

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 48 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  kat (@katlikethief) reported 51 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  Cubby (@Cubby1412) reported 53 minutes ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 53 minutes ago from The Beaches, Ontario

  There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile

• 
  Kutty MD (@Kuttysark) reported 56 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 58 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay McIntyre (@jaynoelmcintyre) reported 5 minutes ago

  @FreedomMobile is there currently an outage with home internet?

• 
  Javi Medina (@javiermedina15) reported 9 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  James Robb (@jameser78) reported 11 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  Spike (@HeyimSpike) reported 16 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  James Robb (@jameser78) reported 18 minutes ago

  @FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?

• 
  Ricardo Delgado (@richardlights3) reported 20 minutes ago

  @FreedomMobile To all my friend and followers this company is a big scam I had bad experience

• 
  Ryan Wilson (@RyanNW23) reported 20 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  Lily (@Lily08901017) reported 21 minutes ago

  @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

• 
  WyzeOne (@Remlam) reported 21 minutes ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!

• 
  Tristan Carpio (@TrisCarpio) reported 25 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist