Freedom Mobile outages and service status in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Freedom Mobile generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.

Phone (50%)
Internet (25%)
Wi-fi (25%)

The latest reports from users having issues in Toronto come from postal codes M6E and M5T .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0
May 31, 1:20 PM EDT	0	0
May 31, 1:40 PM EDT	0	0
May 31, 2:00 PM EDT	0	0
May 31, 2:20 PM EDT	0	0
May 31, 2:40 PM EDT	0	0
May 31, 3:00 PM EDT	0	0
May 31, 3:20 PM EDT	0	0
May 31, 3:40 PM EDT	0	0
May 31, 4:00 PM EDT	0	0
May 31, 4:20 PM EDT	0	0
May 31, 4:40 PM EDT	0	0
May 31, 5:00 PM EDT	0	0
May 31, 5:20 PM EDT	0	0
May 31, 5:40 PM EDT	0	0
May 31, 6:00 PM EDT	0	0
May 31, 6:20 PM EDT	0	0
May 31, 6:40 PM EDT	0	0
May 31, 7:00 PM EDT	0	0
May 31, 7:20 PM EDT	0	0
May 31, 7:40 PM EDT	0	0
May 31, 8:00 PM EDT	0	0
May 31, 8:20 PM EDT	0	0
May 31, 8:40 PM EDT	0	0
May 31, 9:00 PM EDT	0	0
May 31, 9:20 PM EDT	0	0
May 31, 9:40 PM EDT	0	0
May 31, 10:00 PM EDT	0	0
May 31, 10:20 PM EDT	0	0
May 31, 10:40 PM EDT	0	0
May 31, 11:00 PM EDT	0	0
May 31, 11:20 PM EDT	0	0
May 31, 11:40 PM EDT	0	0
Jun 1, 12:00 AM EDT	0	0
Jun 1, 12:20 AM EDT	0	0
Jun 1, 12:40 AM EDT	0	0
Jun 1, 1:00 AM EDT	0	0
Jun 1, 1:20 AM EDT	0	0
Jun 1, 1:40 AM EDT	0	0
Jun 1, 2:00 AM EDT	0	0
Jun 1, 2:20 AM EDT	0	0
Jun 1, 2:40 AM EDT	0	0
Jun 1, 3:00 AM EDT	0	0
Jun 1, 3:20 AM EDT	0	0
Jun 1, 3:40 AM EDT	0	0
Jun 1, 4:00 AM EDT	0	0
Jun 1, 4:20 AM EDT	0	0
Jun 1, 4:40 AM EDT	0	0
Jun 1, 5:00 AM EDT	0	0
Jun 1, 5:20 AM EDT	0	0
Jun 1, 5:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	9 days ago
Toronto	Phone	9 days ago
Toronto	Internet	17 days ago
Toronto	Wi-fi	27 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

SungManitu/2020 (@sungmanitu2020) reported 2 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Wayne Rodrigues (@WayneRodriguez) reported 2 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
Andrew Dignum (@TheDiggyShow) reported 2 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
dom dom (@domixiqueee) reported 3 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 5 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Nunya Biznez (@GwapogiTalaga) reported 12 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
Haleigh Ní Mhacháin (@HalsyBear) reported 15 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Carrie Oehm (@Coehmer) reported 19 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Terri Dorrington (@Beautylicious82) reported 20 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Marvin (@marvinandro) reported 22 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Erica Ehm (@EricaEhm) reported 23 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Cristian Arango (@krixthyan) reported 23 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
Call Me Scotty (@andreammscott) reported 24 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Cubby (@Cubby1412) reported 27 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
Jaded (@chimozy_charles) reported 30 minutes ago from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
ArgoFluffy/BigNish (@ArgoFluffy) reported 30 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
azhar (@bobsakomano) reported 36 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 52 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Laura (@llsebben) reported 53 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
kiki enen-MOR🦋 (@chocolatmilq) reported 55 minutes ago from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Testezlaf (@testezlaf) reported 57 seconds ago
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
Randy Mikla (@RandyMikla) reported 2 minutes ago
Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile
gbreezie (@garry568) reported 3 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
traffic controller (@trafficcntrlchd) reported 3 minutes ago
@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
🦉 (@Raptorswave) reported 5 minutes ago
@FreedomMobile the worst service plus even worse customer service
Eve (@Eve62617669) reported 6 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Lily (@Lily08901017) reported 9 minutes ago
@FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards
The Lenis (@LenisTheOrca) reported 9 minutes ago
@FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11
gbreezie (@garry568) reported 9 minutes ago
@FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.
Tristan Carpio (@TrisCarpio) reported 10 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist