Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	13 days ago
Toronto	Internet	22 days ago
Toronto	Internet	25 days ago
Toronto	Internet	26 days ago
Toronto	Phone	30 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  jdriscoll03 (@jdriscoll03) reported 4 minutes ago from Toronto, Ontario

  @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

• 
  Laura (@llsebben) reported 4 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  007 ⚛️ (@InevitableStan) reported 5 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  dom dom (@domixiqueee) reported 13 minutes ago from Toronto, Ontario

  @FreedomMobile is there an service outage because my call are getting dropped

• 
  Terri Dorrington (@Beautylicious82) reported 14 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  Mike Whelan (@whelanmj) reported 21 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Dennis aka dLo (@sidetripca) reported 23 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Michael Nugent (@michaelnugent) reported 35 minutes ago from Toronto, Ontario

  @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

• 
  GraceReflex (@feettofeet) reported 38 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  ana (@_ana__lynn) reported 39 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  Brian Keith MacDonald (@MacDKB) reported 39 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Terri Dorrington (@Beautylicious82) reported 39 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  Hayme Torres (@JaymeeTorres) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

• 
  Duane Grady (@Renoversity) reported 45 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

• 
  ri 🇮🇳 (@___richb) reported 48 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

• 
  Andrew Dignum (@TheDiggyShow) reported 50 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  Terri Dorrington (@Beautylicious82) reported 51 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Mike Whelan (@whelanmj) reported 57 minutes ago from Toronto, Ontario

  @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 57 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

• 
  FabSab44 (@Sab44Fab) reported 60 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@jasonrcormier) reported 6 minutes ago

  @FreedomMobile why is it you make it impossible to activate a new SIM card online and customer support on the phone is unable to help? I have been given 4 different links so far, only 1 of which allowed me to try and all it does is say something went wrong. Useless service.

• 
  cambosaffron (@cambosaffron) reported 6 minutes ago

  @FreedomMobile hi do you have a network problem in the York region? Calls are garbled and they drop suddenly. Happened multiple times since morning.

• 
  ✨Reverend PrettyBoy✨ (@ReverendAliks) reported 8 minutes ago

  @FreedomMobile Why is your data down in Vancouver BC??? I can't connect at all and have tried everything

• 
  Rajeev (@ToTheCode) reported 9 minutes ago

  @FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011 @freedomsupport

• 
  JunkYardDogs (@junkyardinv) reported 11 minutes ago

  Yo your online services are a joke. Can't even pay your bills online. Rejected for months (cue your retard drone **** in your skull, assuming 'his card problems something like that...) Switching companies. @FreedomMobile

• 
  Kevin (@sierralad) reported 12 minutes ago

  Hi, @freedomsupport. Years ago, when you were still Wind, I didn't sign up with you because you didn't cover my wife's hometown of Stratford, Ontario. When you were acquired by Shaw and became Freedom, I hoped you'd soon service that area.

• 
  Triplepost (@Triplepost3) reported 15 minutes ago

  Congrats @freedommobile, you are as crappy as @rogers. You made it. Literally set up a virtual payment system that doesn't work and you're charging for calling to pay my bill. You're charging ME for YOUR service not working. Let that sink in. @telus...hey...you open?

• 
  McPyaarSingh (@Mc_Pyaar) reported 16 minutes ago

  @freedomsupport my phone isn’t working on LTE. I have restarted phone multiple times. Is there an outage?

• 
  Sean Ryan (@SEEEAAAAN) reported 16 minutes ago

  @freedomsupport Hey guys. Is the network down? Getting no internet despite full LTE connection.

• 
  Rajeev (@ToTheCode) reported 18 minutes ago

  @FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011