Freedom Mobile outages and service status in Toronto, Ontario

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Full Outage Map

Freedom Mobile generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Phone (67%)
Internet (33%)

The latest reports from users having issues in Toronto come from postal codes M5N , M5P and M9N .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0
Apr 16, 9:40 AM EDT	0	0
Apr 16, 10:00 AM EDT	0	0
Apr 16, 10:20 AM EDT	0	0
Apr 16, 10:40 AM EDT	0	0
Apr 16, 11:00 AM EDT	0	0
Apr 16, 11:20 AM EDT	0	0
Apr 16, 11:40 AM EDT	0	0
Apr 16, 12:00 PM EDT	0	0
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	5 days ago
Toronto	Phone	10 days ago
Toronto	Internet	22 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

ArgoFluffy/BigNish (@ArgoFluffy) reported 2 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Michelle Williamson (@MichCWilliamson) reported 2 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Marianthe Mesbouris (@TechWithRed) reported 5 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 6 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Don Schacter (@donschacter) reported 8 minutes ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
azhar (@bobsakomano) reported 18 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
Pedro Marques (@MetroManTO) reported 25 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Nunya Biznez (@GwapogiTalaga) reported 29 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
ana (@_ana__lynn) reported 35 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
TD Presents Scarborough Festival (@ScarbFestTO) reported 41 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
Duane Grady (@Renoversity) reported 43 minutes ago from Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
Black Hippy (@LeonDies4jays) reported 44 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Nunya Biznez (@GwapogiTalaga) reported 46 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Tai Tang (@tallpagee) reported 47 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Alex H Singh (@USATAlexHSingh) reported 48 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Lorraine Marie Moran (@LoriMoran_1) reported 49 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Freedom Customer (@CustomerFreedom) reported 50 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
FabSab44 (@Sab44Fab) reported 52 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Erica Ehm (@EricaEhm) reported 56 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Hayme Torres (@JaymeeTorres) reported 58 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Rob Steffler (@RobSteffle) reported 3 minutes ago
@FreedomMobile can you refer me to a mobile company that offers customer service please
Caitlin (@caitlinnspencer) reported 4 minutes ago
@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??
Davis Marsh (@Lucidsennin) reported 4 minutes ago
@FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.
Randy Mikla (@RandyMikla) reported 9 minutes ago
@FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.
Stephanie the alchemist (@Stephdalchemist) reported 12 minutes ago
@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?
Spike (@HeyimSpike) reported 13 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
liyahcove🦋 (@Aliyah71957449) reported 15 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 15 minutes ago
Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
Aन၇нပमпТяईपаош (@ATripathy1) reported 16 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
Jay (@sh_jags) reported 16 minutes ago
@FreedomMobile Service down