Freedom Mobile Outage Report in Toronto, Ontario

I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

@freedomsupport is there any information as to when Freedom intends to launch its 5G service?

@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

Is @FreedomMobile the worst mobile company? Hint: Yes

@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

@FreedomMobile down, just like their reception. #brutal

@TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!

I have yet to have a good customer service experience with them, literally the most user unfriendly phone company that exists @FreedomMobile

@freedomsupport i have no service. are you down?

I was not ignoring you @jamesdeane. @FreedomMobile is down. They’re infected with @RogersHelps.

I swear every week @FreedomMobile has an issue with their service 🙄

@freedomsupport Can't send any SMS/Text messages, is your network down?

@FreedomMobile yall custmer service reps sucks at the bramalea city centre

worst phone company DONT USE THEM @FreedomMobile

@TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!