Freedom Mobile Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	10 days ago
Toronto	Internet	19 days ago
Toronto	Internet	22 days ago
Toronto	Internet	23 days ago
Toronto	Phone	27 days ago
Toronto	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 8 seconds ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Shohan Chowdhury (@ShohanSoham) reported 10 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 14 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  Call Me Scotty (@andreammscott) reported 16 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  kat (@katlikethief) reported 19 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  rin (@OtarineMusic) reported 19 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  SungManitu/2020 (@sungmanitu2020) reported 22 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  Freedom Customer (@CustomerFreedom) reported 27 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  SungManitu/2020 (@sungmanitu2020) reported 27 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Freedom Customer (@CustomerFreedom) reported 28 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  Freedom Customer (@CustomerFreedom) reported 30 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  kat (@katlikethief) reported 32 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  SungManitu/2020 (@sungmanitu2020) reported 36 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  SungManitu/2020 (@sungmanitu2020) reported 39 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  ПΣЯM © (@njmckenzie) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

• 
  Freedom Customer (@CustomerFreedom) reported 43 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  SungManitu/2020 (@sungmanitu2020) reported 44 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  SungManitu/2020 (@sungmanitu2020) reported 49 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Pedro Marques (@MetroManTO) reported 52 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  Freedom Customer (@CustomerFreedom) reported 54 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  General Foamhead (@Foamhead2) reported 6 minutes ago

  @CRTCeng Why are you allowing networks like @FreedomMobile to charge connection fees to customers who are already on the network? They are just switching devices and aren't being connected to a damn thing. This should be treated as fraud.

• 
  🌕🚀Đogcoin To Infinity And Beyonce🚀🌕 (@DogeMemer007) reported 7 minutes ago

  @AnthonyLacavera @FreedomMobile Prices have gone up in the last few years. Phones are more expensive also. Not sure why data is so much. Can you fix this with plans with flexible data.

• 
  Pete Evans (@p_evans) reported 9 minutes ago

  @freedomsupport @FreedomMobile just noticing I can’t send or receive calls on my freedom account, or get data either I don’t think. Is there some sort of issue? I’m in downtown Toronto and normally get great service

• 
  Sameed Baqai (@BaqaiSameed) reported 14 minutes ago

  @FreedomMobile Is your payment system not working on MyFreedom? Trying to pay my bill here but keeps on giving me system error.

• 
  Peter Charnish (@petercharnish) reported 17 minutes ago

  @freedomsupport how i contact support

• 
  laurie grant (@smiley37555) reported 18 minutes ago

  @AnthonyLacavera @FreedomMobile I'm a Freedom customer 😎

• 
  Troy Spencer (@TroySpe13198082) reported 19 minutes ago

  @FreedomMobile. Not the greatest mobile provider honestly customer service is terrible. If you go in the store they tell you different then by phone. Honestly didn't have my phone working for more then 3 days. Had to cancel still waiting on the money I sent them Honestly Terrible

• 
  Abhishek Pandey (@Abhishek24792) reported 22 minutes ago

  @FreedomMobile Go with the phone, go with the colour...butdont go with @FreedomMobile one of the worst network in brampton

• 
  Kwame (@A24452601) reported 26 minutes ago

  @freedomsupport Still having issues.

• 
  General Foamhead (@Foamhead2) reported 26 minutes ago

  @FreedomMobile I'm returning my new phone tomorrow, unopened. Charging a "connection fee" when I am already a customer is outrageous. You aren't connected squat when I'm already on the network. The $2000+ and $90+ per month isn't enough? Time to find a new network.