Freedom Mobile outages and service status in Toronto, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 16, 2:27 PM EDT.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Toronto come from postal codes M4Y and M3M .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 day ago |
|
Toronto
|
Phone | 24 days ago |
|
Scarborough
|
Phone | 25 days ago |
|
Toronto
|
Internet | 26 days ago |
|
Toronto
|
Phone | 1 month ago |
|
Toronto
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Cubby (@Cubby1412) reported from The Beaches, OntarioAfter being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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kat (@katlikethief) reported from Toronto, Ontario@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Brian Keith MacDonald (@MacDKB) reported from Toronto, OntarioOh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario@FreedomMobile having issues with one of our lines cannot receive incoming calls
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sarahkbingler (@sarahkbingler) reported from Toronto, Ontario@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Erica Ehm (@EricaEhm) reported from Toronto, OntarioThen @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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azhar (@bobsakomano) reported from Toronto, Ontario@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Cubby (@Cubby1412) reported from The Beaches, OntarioSuch a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioToday I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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dom dom (@domixiqueee) reported from Toronto, Ontario@FreedomMobile is there an service outage because my call are getting dropped
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioIt's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Kutty MD (@Kuttysark) reported from Toronto, Ontario.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Andrew Dignum (@TheDiggyShow) reported from Toronto, OntarioStill seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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SungManitu/2020 (@sungmanitu2020) reported from The Beaches, Ontario@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, OntarioFinally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Cubby (@Cubby1412) reported from The Beaches, OntarioI tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Steffler (@RobSteffle) reported@FreedomMobile can you refer me to a mobile company that offers customer service please
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Tim PF (@TimFranko2) reported@FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?
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Matt Chan (@Chanman1133) reported@FreedomMobile internet has been down for more than 30 minutes. Why? #yyc
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Mel🇨🇦 (@LoveJeter02) reported@FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!
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Keegan Seeburger (@CuratedCollect) reportedAfter 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month
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bren1818 (@bren1818) reported@FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.
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Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
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Justin (@justinfinnn) reportedHey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
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Aन၇нပमпТяईपаош (@ATripathy1) reported@FreedomMobile why not offer shared plans with such excellent service.
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The Lenis (@LenisTheOrca) reported@FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too