Freedom Mobile outages and service status in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Freedom Mobile generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Phone (67%)
Internet (33%)

The latest reports from users having issues in Toronto come from postal codes M5N , M5P and M9N .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0
Apr 18, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	7 days ago
Toronto	Phone	11 days ago
Toronto	Internet	24 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Lorraine Marie Moran (@LoriMoran_1) reported 9 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Erik (@angrybearTO) reported 11 minutes ago from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
Cubby (@Cubby1412) reported 12 minutes ago from The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
Kutty MD (@Kuttysark) reported 17 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Freedom Customer (@CustomerFreedom) reported 19 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Bruno Garcia (@brungarc) reported 25 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Dominica Larkin (@DominicaLarkin) reported 25 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
Hayme Torres (@JaymeeTorres) reported 31 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
TD Presents Scarborough Festival (@ScarbFestTO) reported 34 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
Taige Smith (@BarackOTrauma) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Erica Ehm (@EricaEhm) reported 36 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
kat (@katlikethief) reported 39 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
Mike Bates (@joemayo17) reported 39 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
ArgoFluffy/BigNish (@ArgoFluffy) reported 40 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Dennis aka dLo (@sidetripca) reported 42 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Nunya Biznez (@GwapogiTalaga) reported 43 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
Brian (Stuttering Loudly) (@StutterLoudly) reported 49 minutes ago from Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
Freedom Customer (@CustomerFreedom) reported 56 minutes ago from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
Brian Keith MacDonald (@MacDKB) reported 56 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Vince J Ciarlo (@prguy1968) reported 58 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

liyahcove🦋 (@Aliyah71957449) reported 9 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Purna Kumal (@kumalpurna1) reported 10 minutes ago
You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?
Peg City 🇨🇦 (@wpgAce) reported 12 minutes ago
@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
liyahcove🦋 (@Aliyah71957449) reported 15 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Wisdom (@ASAP_N0_Rocky) reported 19 minutes ago
@FreedomMobile is the worst mobile company in Canada hands down
rehan (@wawast) reported 21 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
gbreezie (@garry568) reported 21 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
Lily (@Lily08901017) reported 23 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
manish midha (@midha_manish) reported 27 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
Gamer Graham (@GTM618) reported 28 minutes ago
@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.