Freedom Mobile Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M5A, M9N, M6B, M4C and M4Y.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Toronto, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rags2Crypto
(@Rags2Krypto) reported
@pekli9 @FreedomMobile . But if you knew my situation you'd understand. When your being told your not the owner of your account and you did what they asked you to prove it and they still telling you your not then you'd be as pissed as I am I've never not paid my bills and being treated like a criminal
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★ Jim Bugg ★
(@jimbugg) reported
@FreedomMobile, I've tried to play nice for 3 yrs, but I'm moving. Coverage has been brutal + tech support has pushed me off multiple times. 3 people in my house + know of at least 5 others that are moving bc of poor coverage. It's embarrassing trying to have a (1/2)
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Crystal Toth
(@crystal4UTNT) reported
@freedomsupport I’ve already done this song and dance, social media comma, super phone conversations, corporate letter writing & nothing was done worst part your super brought religion in to the call, you guys had your chances…MANY TIMES!! This isn’t the 1st time I had issues and last straw
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Jeremy
(@MonkeyShines74) reported
@freedomsupport Good thing is I think the link was broken as it too me to accuweather and I didn't put any personal information in any site. ,)
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Crystal Toth
(@crystal4UTNT) reported
@freedomsupport I have been in CS and call centre industries for 20+ yrs. I have NEVER had someone bring up religion to a customer like you guys did…BIG NONO!! Not everyone has the same or any religious beliefs and your “Super” should’ve known that, tells me he’s not trained or he doesn’t care
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Pickle
(@Denteen8) reported
@TheJUNOAwards @FreedomMobile @tatemcrae Man. Canada’s music industry is as lame as ever. Ruining potential greatness by subjecting its young stars to becoming value brand versions of American popstars only to discard them when the fad dies down. Do better.
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Golden Gamer Graham 🎮🇨🇦
(@GTM618) reported
A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything
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Rags2Crypto
(@Rags2Krypto) reported
@AnalSplash @pekli9 @FreedomMobile I dont know what their issue is but I use to tell everyone I knew how great they are good price for the amount you get as long as you dont leave the hot spot but this issue doesnt make sense it's almost on the same issue they are saying something isn't what it Is.
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★ Jim Bugg ★
(@jimbugg) reported
(2/2) business call + client not able to hear. Call 5X, no connection, dropped from network + have to roam around my yard to find a signal. Told I'd get credit, that didn't happen. A constant battle for 3 years. Enough is enough, @FreedomMobile. #unhappycustomer #business
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Rags2Crypto
(@Rags2Krypto) reported
@freedomsupport Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany