Freedom Mobile

Freedom Mobile Outage Report in Elliot Lake, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Elliot Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Elliot Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Elliot Lake, Ontario 12/03/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Elliot Lake, Ontario

Latest outage, problems and issue reports in Elliot Lake and nearby locations:

  • avallee Adam Vallee (@avallee) reported from Elliot Lake, Ontario

    @freedomsupport I'm okay to wait, I have never had an issue in 6 years, so a little down time, for a cell phone isnt the end of the world,I still have a landline anyway.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile Eh, I remember those days. Just never listened to the song beyond two times. :D Never even tried doing the shake either. Especially after lunch.

  • MyCatBaileys JCK (@MyCatBaileys) reported

    @freedomsupport Only models with "U" can't do VoLTE. My phone is SM-G950W I currently use VoLTE and have it enabled on my phone. I have used it while roaming in the past as well. So when you say "not eligible" what means @FreedomMobile won't support it?

  • ambitnpldn ambitnpldn (@ambitnpldn) reported

    Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.

  • KriselVictor Victor Krisel (@KriselVictor) reported

    @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

  • WahajK21 Wahaj Khan (@WahajK21) reported

    @freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @freedomsupport Are you kidding me? How am I supposed to call customer service back if I'm in the area where I keep loosing signal? Do you not see the issue with what customer support is asking me? 3 years I been with freedom and you guys have done nothing to offer anything for all my problems.

  • Nicole013 Nicole (@Nicole013) reported

    @FreedomMobile @freedomsupport I'm upgrading one of the phones on my account. I've been a customer for years. why can't I get the same deals as new customers?

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @freedomsupport I have 2 other phones with bell and not a single issue in the 5 years with them. Freedom wants to argue with there customers and pretty much tell us we are wrong all the time.

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @FreedomMobile so your supervisor solution to me loosing signal in my city was for me to drive back to the spot where I lost reception and call him back.... do you see what's wrong with this solution?? I have called multiple times about my service issues to get the runaround.