Freedom Mobile

Freedom Mobile Outage Report in Essex, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Essex, Ontario 02/17/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • singerskates Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport Ah I checked Reddit and other users are confirming there is instead an issue. So I guess there is something going on as an fyi

  • Tranov1 Galin Tranov (@Tranov1) reported

    @freedomsupport @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all. My phone is ringing non stop people complaining receiving calls from me and I did not call them. Freedom mobile please help!

  • s_decembersnows S. S. (@s_decembersnows) reported

    @FreedomMobile can you please help me? I received a cheque from Freedom mobile for service cancellation. I called Freedom to tel them I did not cancel my service but was told there was nothing they could do, my phone number was already ported out.

  • MrBradley101 ianbradley (@MrBradley101) reported

    @freedomsupport No but what you can do is send somebody from corporate down and check it out for themselves I'm not going to send you a DM because it does absolutely nothing or maybe look at the reviews what people say about that store

  • QuantaviusSilky Quantavius Silky (@QuantaviusSilky) reported

    @freedomsupport I'm finally leaving Freedom after 11 years. Your loyalty team called me and gave me a discount upgrade offer. After 90 mins of the store clerk arguing with your support team, I was fed up and went to a different store where the same thing happened

  • JustbeFRANK Richard Carmichael (@JustbeFRANK) reported

    @freedomsupport I have spoken on the phone no less than a dozen times since December to people at Freedom and not one of them has been able to do anything. Yet. They all say they want to help but are powerless to act. How am I to believe you are going to be able to do any better?

  • Kathy1R Kathy Rodley (@Kathy1R) reported

    @freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.

  • ShireenJ Shireen Jeejeebhoy (@ShireenJ) reported

    @freedomsupport Not roaming, support for the @thelightphone is what I was talking about.

  • omgleche leche 🇵🇭 (@omgleche) reported

    @freedomsupport hi! I am experiencing issues with my US one time pass. I fly home soon so I’m feeling desperate to resolve this😭

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @FreedomMobile .. the worst phone provider ever. Customer service is atrocious. Been with them for 2 years, had the same problem of loosing service over and over. They have not even gave me 1 cent compensation, even with the records showing I called multiple times with issues.