Freedom Mobile

Freedom Mobile Outage Report in Essex, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Essex, Ontario 03/13/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Essex, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Windsor.

Loading map, please wait...
City Problem Type Report Time
CanadaWindsor Phone
CanadaWindsor Internet
CanadaWindsor Internet
CanadaWindsor Phone
CanadaLeamington Total Blackout
CanadaWindsor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

  • marcfavell The Only Marc Favell (@marcfavell) reported from Windsor, Ontario

    @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

  • singerskates Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • m_rodway Melina (@m_rodway) reported

    @FreedomMobile You have the worst customer care service aa a result of your ignorance my child is now in foster care. @bbb_us

  • helensopinions helen (@helensopinions) reported

    @freedomsupport Is service down? I have zero reception!

  • ErinSim34768100 Erin Simpson (@ErinSim34768100) reported

    @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

  • FNN23 SS (@FNN23) reported

    @freedomsupport @RichardFHowes it has happen to me...gave me these credits and told me they would stay as long I stayed a customer....you lied...sorry sir your credits have expired and we can't bring them back..blah blah blah....liars!

  • SBVRLT078 Scott RLT 🇨🇦🇺🇸 🌈 (@SBVRLT078) reported

    @FreedomMobile I'm already a Freedom customer. Can I switch to one of these plans?

  • bulutsevenadam Tavşmayan (@bulutsevenadam) reported

    @FreedomMobile You wrote that the overpriced data hurts, and advertised another overpriced data plan. Wtf?

  • helensopinions helen (@helensopinions) reported

    @FreedomMobile Is signal@down in GTA? I have zero signal.

  • ErinSim34768100 Erin Simpson (@ErinSim34768100) reported

    @freedomsupport @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

  • manimanijinder Manjinder Singh (@manimanijinder) reported

    If you speak nicely and calmly to the customer service on call, they won’t help you. 1st time: Talked calmly - they dropped the call once I presented my problem. 2nd time: Talked calmly - dropped 3rd now waiting for the hold they’ve put me in. @FreedomMobile

  • WEATHERxCALIPHA Calipha Turney (@WEATHERxCALIPHA) reported

    @Exeoon @FreedomMobile They still have yet to provide true 4G nevermind 5G, not to mention much of their service outside of the major metropolitan areas is reduced down to 3G.