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Freedom Mobile

Freedom Mobile outages and service status in Essex, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Essex, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Essex, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Windsor.

CityProblem TypeReport Time
Windsor Phone 2 months ago
Windsor Internet 4 months ago
Windsor Internet 6 months ago
Windsor Phone 9 months ago
Leamington Total Blackout 10 months ago
Windsor Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • CrownMe_QueenB
    Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

  • Jacala63
    🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

  • marcfavell
    The Only Marc Favell (@marcfavell) reported from Windsor, Ontario

    @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

  • CrownMe_QueenB
    Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • Jacala63
    🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

  • Mikelegrosjr
    8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • Mikelegrosjr
    8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.

  • Mikelegrosjr
    8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?

  • Jacala63
    🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

  • viperfan7
    viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

  • Jacala63
    🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

  • Jacala63
    🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

  • singerskates
    Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • viperfan7
    viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • testezlaf
    Testezlaf (@testezlaf) reported

    @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

  • luptyd
    norvan man (@luptyd) reported

    @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

  • pieface2010
    Sue T (@pieface2010) reported

    @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.

  • AndrewBrlic
    Andrew Brlic (@AndrewBrlic) reported

    @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

  • luptyd
    norvan man (@luptyd) reported

    @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

  • derek8128
    Derek Smith (@derek8128) reported

    Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

  • javiermedina15
    Javi Medina (@javiermedina15) reported

    @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

  • kushemusic
    Yvonne Kushe (@kushemusic) reported

    @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

  • TrisCarpio
    Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • VineParkMedia
    Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported

    @FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.