Freedom Mobile Outage in Essex, Ontario

I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

@freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

@FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

@FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

@FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

@FreedomMobile can I get some help please

@freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

@FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

@FreedomMobile Thank you for giving me the worst customer experience for the past two months. I’d like to recommend you for the shittiest customer service award. And sorry for using the f-word to your manager who called me.

Somehow made it through an entire work day using only mobile data, because of an internet outage in my area since 10am @RogersHelps. Luckily @FreedomMobile didn’t let me down even though I used up close to 4GBs of data in one day 😂

The biggest Let down during this Corona pandemic is receiving a $500 bill from @FreedomMobile . Will definitely considering paying off whats left on the contract and move on to different service provide

@freedomsupport @FreedomMobile The ball is now in your court. I'd like to know who I can speak with to have this rectified. In the meantime, I will look for a replacement service provided. Thanks. 2 / 2

@freedomsupport @FreedomMobile I had an incredibly awful encounter with some of your customer service agents who had no earthly interest in helping me justify why I spend money with you. 1 / 2

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.

@freedomsupport Can you tell me when Cobble Hill BC will be getting a tower. I would like to switch from Telus but I was told the service in my area is a little spotty.