Freedom Mobile Outage in Windsor, Ontario

@tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

@freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

@FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

@FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

@FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

@FreedomMobile can I get some help please

@freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

@FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

@freedomsupport This has been absolutely terrible customer service

@freedomsupport I seem to keep reaching the same customer service team who cannot resolve my issue

@FreedomMobile I am having a horrible customer service experience. I will change providers today if this is not resolved.

Just had a phone conversation with @FreedomMobile customer service and it was the most frustrating thing ever. Why do they even have one because nothing can be done over the phone, it has to be all in store, which during this pandemic, I don't want to go into a store.

@Rogers Aaaah were it so simple. @Rogers Did you learn anything? Can/will this happen again? Have you heard about testing in a Sandbox. Test new software in a real instance not live across Canada. Prove update or a patch works b4 shutting down Canada. PS: Not a customer. @FreedomMobile

@FreedomMobile how can I contact you from outside Canada please the number provided on your website is not working

Another reminder to not use @FreedomMobile because the company is garbage and the service also sucks

@freedomsupport Please help me, it been last for couple days already, otherwise I have to switch over to another company

@freedomsupport Hello, I don't have any signal with freedom, I am at GTA area

@freedomsupport hello. Would you please send me the text number to report a fraudulent Text I just got. I can not remember it. And I just got a text saying a delivery couldn't be make to me due to payment issue. I haven't ordered anything online...