Freedom Mobile Outage Report in Windsor, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (8%)
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Wi-fi (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Windsor, Ontario
Latest outage, problems and issue reports in Windsor and nearby locations:
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viperfan7
(@viperfan7) reported
from
Windsor, Ontario
@FreedomMobile what's going on in Windsor, network has been absurdly slow the past week
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Elizabeth Marie x0x
(@CrownMe_QueenB) reported
from
Windsor, Ontario
@FreedomMobile can I get some help please
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor
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viperfan7
(@viperfan7) reported
from
Windsor, Ontario
@freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport
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Brigitte Laskowski
(@singerskates) reported
from
Windsor, Ontario
Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service
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Elizabeth Marie x0x
(@CrownMe_QueenB) reported
from
Windsor, Ontario
I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Wieser
(@KatherineWieser) reported
Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada
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Ro ➕🔥
(@ro4lol) reported
@FreedomMobile Thanks you're right. Between your ***** phones with crap reception and the emergency alert system disturbing my naps, I'm cancelling your service.
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Jessica Macht
(@travellingjess) reported
@TransLinkNews @ShawInfo @FreedomMobile This is great. But what about that non-underground dead zone between Joyce and Commercial-Broadway? Especially bad at 29th Ave station. Very unsafe for us Freedom users.
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Bhanu Gupta
(@bhanuprakashcha) reported
Worst ever service on the planet award goes to @FreedomMobile congratulations to make me sucked up by taking your services. go to hell you..
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Mas Taherazar
(@TaherazarMas) reported
@FreedomMobile due to issues with your website I was unable to add a roam pckg and despite several attempts while in CA as well as over wifi in Mexico I was u successful. I finally was able to add the add on on the 11th but not without incurring ppu data charges help or I cancel
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SK
(@alsasasaro) reported
@FreedomMobile hi freedom, my autopay is suddenly disabled and the customer care isn’t able to enable it. I’m also unable to pay my bill using my credit card - idk why! Can I be connected to a help desk?
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Roly Poly
(@rolypolyistaken) reported
Hi @FreedomMobile why are you wasting my time and energy cancelling a bill for a service I cancelled 2-3 months ago?
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lettuce dog!
(@lettucedogg) reported
@FreedomMobile terrible quality signal in downtown Windsor, signal is 4g 4/5 bars with constant traffic but nothing loads. You need to bring your service to the modern era or I will ditch.
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Robot Hugs
(@RobotHugsComic) reported
@FreedomMobile the above feature would making being a customer of yours approximately 75% less annoying and would motivate me to stay with your company.
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James
(@J_Riffy) reported
@FreedomMobile your MyAccount app sucks for load times and lags out constantly, your software team should fix that.