Freedom Mobile outages and service status in Windsor, Ontario

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Windsor, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Windsor, Ontario

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  viperfan7 (@viperfan7) reported 16 minutes ago from Windsor, Ontario

  @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

• 
  Brigitte Laskowski (@singerskates) reported 19 minutes ago from Windsor, Ontario

  Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 21 minutes ago from Windsor, Ontario

  @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 24 minutes ago from Windsor, Ontario

  @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

• 
  8ppexAlien (@Mikelegrosjr) reported 25 minutes ago from Windsor, Ontario

  @freedomsupport any news on the @CityWindsorON outage?

• 
  8ppexAlien (@Mikelegrosjr) reported 26 minutes ago from Windsor, Ontario

  @freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.

• 
  viperfan7 (@viperfan7) reported 28 minutes ago from Windsor, Ontario

  @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

• 
  Elizabeth Marie x0x (@CrownMe_QueenB) reported 30 minutes ago from Windsor, Ontario

  @FreedomMobile can I get some help please

• 
  Elizabeth Marie x0x (@CrownMe_QueenB) reported 31 minutes ago from Windsor, Ontario

  I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 35 minutes ago from Windsor, Ontario

  I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 36 minutes ago from Windsor, Ontario

  @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

• 
  The Only Marc Favell (@marcfavell) reported 44 minutes ago from Windsor, Ontario

  @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

• 
  8ppexAlien (@Mikelegrosjr) reported 52 minutes ago from Windsor, Ontario

  @freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 58 minutes ago from Windsor, Ontario

  @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Brlic (@AndrewBrlic) reported 6 minutes ago

  @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

• 
  Honey (@hsemitha) reported 8 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  Spike (@HeyimSpike) reported 9 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 14 minutes ago

  @FreedomMobile I had the pixel. The worst phone I've ever had. Straight GARBAGE

• 
  bikku (@bikku88) reported 16 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  Aन၇нပमпТяईपаош (@ATripathy1) reported 18 minutes ago

  @FreedomMobile why not offer shared plans with such excellent service.

• 
  Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 20 minutes ago

  Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews

• 
  James Kellough (@JamesKello) reported 20 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Alex Blanchard (@Alexblanchard67) reported 20 minutes ago

  @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 21 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)