Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (50%)

2. 

   Phone (36%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• James Taylor (@Redhead_Canuk) reported 4 minutes ago

  @freedomsupport I sure have. CS was no help now I am going to be switching services. I will pay what I owe and then close my account. I've had enough problems over the years to realize I'm just a number.

• Mad Mash (@MashTheBatch) reported 5 minutes ago

  @freedomsupport I already have a ticket for the issue I wanted to spread the word since your company were aware enough of the situation to offer a fix but not responsible enough to warn your customers of the very serious problem! What up with that?!

• Harman (@harmanmultani2) reported 6 minutes ago

  @freedomsupport @freedomsupport need your assistance opted for vacation pass, but i got bill of 48$ instead of $15 topd by customer care, now out of country cannot reach to customer care by phone call, need assistance by email or phone call please correct billing details thanks

• Sofi Papamarko (@sofipapamarko) reported 15 minutes ago

  Your bad customer service and data overages finally lost me, @Telus @TELUSsupport. Hello, @FreedomMobile! Let’s be friends.

• Mad Mash (@MashTheBatch) reported 16 minutes ago

  @freedomsupport .Investigate this for EVERYONE! There's no way u guys wouldnt be held somewhat responsible if someone died because there was an issue dialing 911 from the @FreedomMobile network This is an issue that ur company is aware of now & a notice to the public is necessary #publichealth

• Framma Zamma (@FrammaZamma) reported 18 minutes ago

  @freedomsupport is your text messaging service down?

• James Taylor (@Redhead_Canuk) reported 21 minutes ago

  @FreedomMobile Thank you for not assisting me during this pandemic and suspending my services for a $146 bill. You are a stand up company to a long time customer and you offer me zero help with customer service. Thanks for making my life super difficult when it's already bad 👍

• trevor noseworthy (@TrevorNose89) reported 21 minutes ago

  @FreedomMobile your data doesn't work and load anything means I don't pay

• TruthAndHopeOntario (@Truth_Ontario) reported 22 minutes ago

  @FreedomMobile Until our kids catch covid because of our crap government plans and then we are home caring for our sick kids. Seriously? Are any parents excited about school in the middle of a 4th wave? Worst advertisement ever!

• Jerry Reaves (@JReaves99) reported 23 minutes ago

  @freedomsupport Why has your service got significantly worse in the last two months?