Freedom Mobile Outage Report in Fort McMurray, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Taylor
(@stevenmtaylor) reported
@freedomsupport my phone not receiving international calls. NO LIVE SUPPORT TO RESOLVE?
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Kaza🇹🇹🇨🇦
(@Kerriayel) reported
@freedomsupport 1/2 I have questions about why your customer service is so piss poor. 3 days later I still don’t have a simple second line added. 45mins plus on each chat. One agent makes an offer. Transfers me. Next agent says no that’s invalid. Transfers me. Next agent says im sorry, transfers
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Kathy Rodley
(@Kathy1R) reported
@freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.
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Coco
(@Corinne35443671) reported
ok @FreedomMobile where was my test "emergency alert"??? weren't you participating on the west coast?
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Anne Choy
(@annechoy) reported
Dear @FreedomMobile I might have to cancel my plan with you guys. I get no data reception at my workplace. (130 Bloor St. Toronto) Can this be remedied before I have to cut my service and switch?
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🌟 Leanne M.
(@imleannem) reported
@freedomsupport The issue is that Freedom Mobile blocks anonymous calls. That should not be happening. It limits my ability to receive calls as not all "Private Number" calls are spam; people have the right to their privacy when sharing personal information, like their phone number.
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Slurpeemonster 🇨🇦
(@Slurpeemonster) reported
@freedomsupport dont know if u have anything 2 do with this, don't know who 2 contact, but the freedom wifi app isn't working. Tries 2 open & repeatedly closes even before u can click into it. Then a notice comes up & says app closing cause it has a bug, try after fix.
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Lisa
(@YoungStreete) reported
@freedomsupport Feedback? Not one single CS interaction we’ve had with Freedom has been enjoyable. Always issues and get the runaround. It would be a waste of my time and yours to provide feedback. Crediting back the unexpected charges was the thing to do and you failed miserably.
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Scott
(@Scotty_McQ) reported
@freedomsupport Ah I checked Reddit and other users are confirming there is instead an issue. So I guess there is something going on as an fyi
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gurveer
(@gurveer51515676) reported
@Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.