Freedom Mobile Outage Report in Fort McMurray, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Muma ~🐱👑🏴☠️🐌🇵🇸🇨🇦
(@daniellemuma) reported
**** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.
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🃏
(@Jemini___) reported
@freedomsupport I just called two of your customers and apparently “all circuits are down” 😭 never heard that one, and it didn’t happen when I called users of any other network. Pretending like your service is working while it’s not is crazy. Catastrophic network for sure.
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name can not be blank
(@leakseekers) reported
@palevell2 I would highly recommend NOT going with @FreedomMobile customer service is good but cell service is lacking.
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Anand Chawda
(@anandchawda) reported
@FreedomMobile Horrible Experience I was out of country for couple months and put my service on hold when I came back my bill was $150. I called CS and wasted 2 hours with their manager Kevin who promised to get back to me with resolution and correct bill never called in 2 months
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Jamie L
(@jamielinsdell) reported
@FreedomMobile As a long time Bell customer I tried switching to Freedom today. I just went through the most painful purchasing process of my life. The result? I have a non-refundable eSIM that is not added to any device and now need to go into a store. What a horrible experience
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Terry Austin
(@GoJuDragon82) reported
They offered no help as well and when I mentioned I am going to switch carriers based on this interaction alone they send me to another department who says they can offer me five dollars as compensation. Anyone know a better Carrier than Freedom? @FreedomMobile
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help
(@alwaysgoesback) reported
to anyone, and Fido is charging me $65 for that horrible mistake. They can only waive $20 despite being a billion dollar company? Their policies are rigid and don’t allow for kindness. Hoping to find a new carrier now, @FreedomMobile what u up to 😭
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Will (Grenhook)
(@Grenhook) reported
@freedomsupport is this whats preventing logging into the site or app? I needed to make a payment before services were suspended and I feel this site/app situation just caused me to further be delayed resulting in suspended services. ugh bad month
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J.S. Karma
(@EtInferius) reported
@FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!
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kj
(@thekonyjen) reported
@FreedomMobile fix your **** up