Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 12/09/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mikropickard Michael Pickard (@mikropickard) reported

    @freedomsupport I've been having issues with my data for at least the last 4 hours.. I hope it's resolved soon!

  • Steve_Genier Steve G (@Steve_Genier) reported

    Why is it not surprising that @freedommobile internet service is yet again slow as ****! Time to switch! #freedommobile #internetissues #neverending

  • Carmino8 Carmen Carpino (@Carmino8) reported

    @freedomsupport still not working properly!!

  • hamil48621483 Jo Hamilton (@hamil48621483) reported

    @freedomsupport So everyone that deals with freedom they're not trying to get it back service because I had a customer service rep they won't even reimburse or compensate people that pay for data and I just lost a whole day's work and they said well that's not our problem that's yours

  • DLG1326 💜gRaCiE⁷lOvEz𐤀KWEE N KINGKOO💚 (@DLG1326) reported

    @FreedomMobile WHY IS THE DATA NOT WORKING MUCH IN RICHMOND HILL😭😭😭

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • Gabriel_gko Gabriel (@Gabriel_gko) reported

    @freedomsupport Data was down for 5-6 hours today for me. It’s still down, but I’m home now and use Wi-Fi to text this. Tried calling 611 but after 45 min of wait time I gave up… I need data for my weekend gig work. Please fix asap

  • ZenHeathen ZenHeathen 🌻💙💛 (@ZenHeathen) reported

    @freedomsupport Looks like I'm back. Thanks anyway. Always good customer service with Freedom, I always recommend you on that metric.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @DelroyDyer89 @FreedomMobile Likely due to freedom mobile's data network being hit by a ddos attack, it'll draw from the other allotment. Yes, it sucks. This does happen.

  • ZenHeathen ZenHeathen 🌻💙💛 (@ZenHeathen) reported

    @freedomsupport Is SMS having trouble, too? Mine's iffy.