Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (16%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ajit Maski (@ajitmaski) reported 4 minutes ago

  @FreedomMobile @freedomsupport - There is no update on FSR00349117 even after 20 days. How much do Freedom need to fix one data issue

• Roly Poly (@rolypolyistaken) reported 6 minutes ago

  Hi @FreedomMobile why are you wasting my time and energy cancelling a bill for a service I cancelled 2-3 months ago?

• Frank Gervasi (@FrankGervasi1) reported 6 minutes ago

  @FreedomMobile Awesome! New customers only. So much for customer retention

• James (@J_Riffy) reported 8 minutes ago

  @FreedomMobile your MyAccount app sucks for load times and lags out constantly, your software team should fix that.

• Robot Hugs (@RobotHugsComic) reported 8 minutes ago

  @FreedomMobile the above feature would making being a customer of yours approximately 75% less annoying and would motivate me to stay with your company.

• day million (@nodlcforme) reported 9 minutes ago

  @FreedomMobile someone has started charging my dormant account, Monthly and no one at service has been helping, whose department is fraud ?

• Malema007 (@Malema0071) reported 9 minutes ago

  @freedomsupport Your app and website have had major issues for years and the issue hasn't been fixed. You need to develop a new software because the one you have is super slow. If you look on the Play Store reviews, they're mostly negative.

• Katherine Wieser (@KatherineWieser) reported 11 minutes ago

  Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada

• Sue Rau (@Soosole) reported 16 minutes ago

  @freedomsupport Been waiting 30 minutes for support - on a less than 5 minutes initial promise - then, will be with you shortly update. Is anyone working?

• Fractal Vagabond (@FractalVagabond) reported 16 minutes ago

  @FreedomMobile when it comes to customer service your company is incompetent and there is no customer loyalty ?! What a mistake to be your customer ! Wish others don't make my mistake.