Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 01/02/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lily08901017 Lily (@Lily08901017) reported

    @FreedomMobile Why don't you say this us ONLY for new acct. If you are already a customer, get nothing.

  • MRTUXX1111 MR TUXX🐾🐶 (@MRTUXX1111) reported

    @FreedomMobile Worst coverage ever

  • Slonyatko2 Slonyatko (@Slonyatko2) reported

    @FreedomMobile **** network, poor coverage.

  • jerryhende22129 jerry henderson (@jerryhende22129) reported

    @FreedomMobile The roaming sounds like it would be good , if I actually had any plans to go traveling . But I'm poor and it's kind of hard to win the lottery if you don't play it .

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile Not only if I’ve been hacked a few times while paying for your services I got 2 phones both 14 Pro Max two years ago. I pay for them monthly now you want $550 plus tax for each one! NO ONE told me this 2 yrs ago. VERY disappointed in your policy and service

  • Freedom_Gypsy20 Freedom_Gypsy20 (@Freedom_Gypsy20) reported

    @FreedomMobile I switched providers and bought this plan specify because I was going to Mexico for 2.5 months (from Canada) My phone did not work anywhere in Mexico and I spent hours on the phone w tech support over the course of days with no resolve. VERY disappointing!!! I DO NOT recommend!

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile I did not get a response about you plan to fix this issue and how you will compensate by providing two different phones at the same cost per month

  • Blondie222222 Blondie (@Blondie222222) reported

    @FreedomMobile You can't match the price nor the reliability ( dropped calls , loss of internet ) signal

  • jjlad943674 jj lad (@jjlad943674) reported

    @FreedomMobile @donnymangos Ya, been down that road... no help!

  • KarTof_6975 Student (@KarTof_6975) reported

    Dear @uoft #international_students from a personal experience, I recommend buying your mobile plans from @FreedomMobile instead of @Bell , their customer service is way better, plans are great, autopay is on credit not debit, which is safer!