Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• KJ Edwards (@_KJEdwards_) reported 2 minutes ago

  @freedomsupport Basically yes. Didn't even bother to give me a pamphlet to show the plans you offer even though I knew from online, didn't bother to offer help!

• Raj Dhadrianala (@RajDhadrianala) reported 4 minutes ago

  @freedomsupport I have so many problems with freedom because I was use freedom to long time but it’s garbage service Last 3-4 month I have daily call Custer care Bt anybody not solve my problem no network not connected any call bullshit

• Adam Fam (@AdamFam5) reported 4 minutes ago

  @Blackmagecat @freedomsupport Their network has been having issues the past 2 days yet they either won’t admit it or are somehow unbelievably not aware…

• Blablablaanotheraccount (@Blablablaanoth1) reported 6 minutes ago

  @freedomsupport worst experience ever taking to your support staff

• KJ Edwards (@_KJEdwards_) reported 8 minutes ago

  @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

• simptober (@feedinghand) reported 11 minutes ago

  @trxxvis @FreedomMobile Yes bestie. We gon get some new phone plans. Bye to the service provider that thinks areas like Muskoka should incur roaming charges 🤧🤔

• RC (@chawla_1999) reported 11 minutes ago

  Every morning I wake@up and I’m sad that my phone network provider is @FreedomMobile

• facethemusic (@facethemusic16) reported 16 minutes ago

  @freedomsupport I disabled auto connect every time I see it connected to it for the last couple of years. Then I’m out walking again & BOOM reconnected to it. I also tried to forget the Shaw connection & no luck. Online research says it’s a known issue, but I can’t find a way to solve it myself.

• simptober (@feedinghand) reported 19 minutes ago

  I am begging for a new phone plan. Release me from @FreedomMobile's shackles pls god damn December can't come faster 😭

• Adam Fam (@AdamFam5) reported 20 minutes ago

  @Blackmagecat @freedomsupport They have been having issues all week yet either won’t admit it or somehow unbelievably not aware…