Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Enefa-a Erekosima🇨🇦 (@Enefaaerex1) reported a minute ago

  @FreedomMobile All lies! Your outlet at Jane and Finch Mall sold me an iPhone 12 that stopped working after using it for five months. It started having cellular issues. All your outlets need to be investigated on where you get all your phone supplies from before selling to innocent customers.

• Jordan Randall (@JordanJrandall) reported 2 minutes ago

  @FreedomMobile The lag time on getting a security to code to login to my account is a joke!

• Tatiana Schturyn (@MeetingsCurator) reported 4 minutes ago

  Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

• Leonardo Rothschild (@wolfmoon1984) reported 7 minutes ago

  @freedomsupport Freedom Mobile's favorite tactic is to have their store employee's trick people into taking terrible new contracts that end up costing the consumer double. All- Do NOT get a phone upgrade that forces you into a new contract with freedom mobile. Get the phone elsewhere.

• ahsm444 (@ahsm444) reported 8 minutes ago

  @FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

• _license_to_trill (@critica13948310) reported 9 minutes ago

  @FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.

• Leland Dieno (@LelandDieno) reported 10 minutes ago

  @koodo Hey Koodo! Long time customer! Is there any fee or additional costs when moving a phone and service from another provider over to my primary Koodo account as new line? Any cost savings? @FreedomMobile 's about as good as the remake to She's all That. "He aint all that"

• mitchyFNmitch (@mitchyFNmitch) reported 12 minutes ago

  @freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx

• Reuven Za (@reuven_za) reported 14 minutes ago

  @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

• JJ (@Jenkins20Jarvis) reported 15 minutes ago

  @TinaYazdani 911 service will work for any phone in the subway. If someone is really concerned about their safety, they can always get service through @FreedomMobile.