Freedom Mobile Outage Report in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  solitude it is now (@harpreetsoni) reported 5 minutes ago

  @FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile

• 
  LallyA (@LallyAd) reported 6 minutes ago

  @rwilson_wilson I don’t recommend @freedomsupport abit they ripped me off for ****** service back in 2018 thank god right the next month I switched to @RogersHelps was happen with freedoms team.

• 
  Shukla (@Neelshuk1) reported 8 minutes ago

  @FreedomMobile Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.

• 
  subtleBangalorean (@subtleblorean) reported 9 minutes ago

  Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat

• 
  🌙 m o o n — m o o n ; 🔩 (@musesandmoons) reported 11 minutes ago

  @freedomsupport I’ve been a customer with freedom for over 5 years now, and your customer service / quality still sucks. ¯\_(ツ)_/¯ literally waiting for my plan to be done so I can switch providers.

• 
  Tony Colalillo (@tonytmg) reported 13 minutes ago

  @freedomsupport @FreedomMobile Exactly my point - creating an MVNO to purchase bulk access would increase access to the network for existing customers.

• 
  Jules of the Rain (@Jules202277) reported 14 minutes ago

  @freedomsupport Terrible Protection Plan with “Likewise”; they are a bunch of scammers!! People don’t buy protection plan from @FreedomMobile - “Likewise” will happily collect your money but will not help you if you need them!

• 
  Rishabhdeep Singh Hanjra (@rishabhhanjra1) reported 17 minutes ago

  @FreedomMobile Hello. I moved out of freedom one day ago; but now i want to come back to freedom or i am maybe switching to some network. I can come back to freedom if freedom waives off my connection fees. Let me know if you want customer; otherwise i will have to choose another network. Ty

• 
  Jules of the Rain (@Jules202277) reported 23 minutes ago

  @FreedomMobile Terrible Protection Plan with “Likewise”😡 they are a bunch of scammers!! People don’t buy protection plan from @FreedomMobile - “LIKEWISE” will happily collect your money but will not help you if you need them!

• 
  maritza blasquez (@maritzablasquez) reported 24 minutes ago

  @freedomsupport Your company sucks