Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• SAL (@gdsmth) reported 46 seconds ago

  @freedomsupport Thanks. My bad experience was actually with Samsung Canada directly through their website. Let's see the outcome of this promo first.

• Usman javed (@UsmanJ00) reported a minute ago

  @freedomsupport no data in stoney creek today, service was down last sunday too. Is it time to move on to a different company?

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 2 minutes ago

  @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

• John Hutchinson🇨🇦🇨🇦 (@pollux2325) reported 5 minutes ago

  @freedomsupport, @FreedomMobile Are you experiencing network issues, I can't call or text anyone. I use my cellphone for work. It's kinda important

• DevilInDisguiseWearingAHalo.🖤 (@suicidalharl3y) reported 10 minutes ago

  I think my data is back? I have no clue what is going on. Is @FreedomMobile having issues?

• TopLeftCorner2 (@TopLeftCorner2) reported 13 minutes ago

  @freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?

• gi_gi (@CostaLariva) reported 17 minutes ago

  @FreedomMobile my husband is still waiting for a manager to call about his bill. Freedoms customer service is bad. The only reason we can’t leave them is because they would charge for cancelation.

• 187 Proof (@FlipFlapp) reported 20 minutes ago

  @freedomsupport Why did you wait almost 5 hours to report an update? You could have probably avoided thousands of calls to your technical department.....I was in Scarborough and all the way to Hamilton and the service is down since 9am.

• gi_gi (@CostaLariva) reported 21 minutes ago

  @FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.

• Dayton Davis (@DaytonDavis) reported 21 minutes ago

  @freedomsupport hi just wondering if there is an outage your app is not working and the site for my account is also not working in Chrome