Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 05/13/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile I am with freedom for years, renewing year after year. Yet not a single gig as a bonus for being a loyal customer is given. So, next time I get the same plan from a major provider, I might transfer and get a better reception. Something to think about.

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

  • facethemusic16 facethemusic (@facethemusic16) reported

    @freedomsupport I disabled auto connect every time I see it connected to it for the last couple of years. Then I’m out walking again & BOOM reconnected to it. I also tried to forget the Shaw connection & no luck. Online research says it’s a known issue, but I can’t find a way to solve it myself.

  • ItsBCJim Red Green Redemption II (@ItsBCJim) reported

    @FreedomMobile Awful

  • RajDhadrianala Raj Dhadrianala (@RajDhadrianala) reported

    @FreedomMobile It’s garbage mobile company I was user four year but not good network no Custer care Freedom totally cheater

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Not impressed with the service I got at the Ritson Rd Freedom Mobile location in Oshawa. I went in, in hopes to get some information about your phones and plans only to be told they couldn't help without a credit check first.

  • dexteradolph Dexter A (@dexteradolph) reported

    @FreedomMobile why y’all even do this?? Damn it’s annoying as hell

  • ReddevilHans Hans (@ReddevilHans) reported

    @FreedomMobile “Freedom Mobile’s network is decent” 🚩 🚩 🚩 🚩 🚩

  • sahilarora2OO3 Sahil (@sahilarora2OO3) reported

    @FreedomMobile Worst service ever. Ported a line to freedom today and boom! Line ported. Did a top up and now line is not working. Even can’t receive any text or call and C.Service doesn’t have any clue what’s going on! Hats off to you guys! 🙏🙏 She replied it is a rare case.

  • JuanVMaya Juan Jose Vanegas Maya (@JuanVMaya) reported

    @freedomsupport Also, it would be nice if your agents responded to the live chat you suggest. I've been "connected" to two different agents, but neither of them respond to any messages. Kind of a bad experience, don't you think?