Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (32%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Steven Trifunoski 🔱 (@TrifGaming) reported a minute ago

  @freedomsupport 2 hours of waiting for nothing and still no problem solved. Absolute trainwreck

• Dan Del Villano (@ShambalaDan) reported 3 minutes ago

  Omg, @FreedomMobile, you can't even send me a text so that I can log into my account. Little wonder I'm leaving. That and the crappy coverage. And the dropped call to the ambulance service.

• Anil K Thakur (@codeanil1) reported 9 minutes ago

  Hey @freedomsupport @FreedomMobile My account +1 226 5078470 is billed Incorrectly. Payment deducted from my credit card automatically. While talking with Support They said Your refund is processed and you will get back within 5 working days. It's been 10 days but no resolution.

• Woj's Source (@Wojssource) reported 9 minutes ago

  Is there a worse phone company than @FreedomMobile ? Easily the worst service provider.

• . (@cardamommami) reported 11 minutes ago

  Wow, I think @FreedomMobile may have the worst service. Tried to upgrade my phone went to the store they refused to help, went online and they also refused to help. Guess no upgrade for me and no more money for them! 🥰

• Susan Smarz (@SueSmarz) reported 18 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

• Kimbo (@Kimbo74467683) reported 19 minutes ago

  @FreedomMobile seems like the network is down?

• Patrick Cartlidge (@r3quiredreading) reported 21 minutes ago

  @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

• Jordan Jonah (@JordanJonahOF) reported 24 minutes ago

  I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

• BLM✊🏿✨ & ACAB 🖕🏻 (@AlahnaMK) reported 24 minutes ago

  @freedomsupport Do you understand the word cash? I’m paying cash for a reason. My bank account is currently having issues. I don’t have a card to use right now. A fee for cash payments is discriminatory to lower income people too. Drop the fee. I shouldn’t have to pay extra to use it.