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Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport you have the thread from yesterday wasted 2 hours conversation. please refer to that conversation if you want to solve the issue. Any ways, I'm not optimistic about it

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport My situation is found on that DMs. WORST service forever

  • mariamyupperz
    💜#BLM⁷ (@mariamyupperz) reported

    Wow @FreedomMobile . You guys really hang up on people when they're trying to understand why the app usage doesnt match what I'm being told??

  • b14e69fab2ce45e
    Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    For more than 24 hours, @FreedomMobile was not able to locate where is my ordered phone or even cancel the order. worst service ever. Never recommended

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport As discussed on DM, the order, surprisingly, could not be located on Freedom's system. This was not what we expected and unfortunately, seems no resolution feasible.

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile I made an order for an IPhone 11 and they are not able to locate my order for more than 3 days. Never fulfilled their promises to resolve the issue. Worst service ever

  • stckhlmsyndrme3
    👾 (@stckhlmsyndrme3) reported

    @rwpickard @FreedomMobile @freedomsupport Well I am switching from them today to Koodo. I got tired of not having service as well. Dropped calls while walking within 30 minutes of my house in Fairfield??? I hope there was some justice in your experience with them!

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I sent and never resolved. Please stop playing around things

  • zigbeebox
    zigbeebox (@zigbeebox) reported

    Anyone out there can recommend a better service and one that has less #SCAM calls then @FreedomMobile.