Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Sham B (@shameb) reported 3 minutes ago

  @freedomsupport I upgrade my phone on November 27th and today is Dec 27th and still waiting for my phone to arrived. Freedom passing the buck saying they did their job and ship the phone so It is my problem now to deal with Fedex. I didn't order the phone from Fedex .

• Jon (@Jon49071940) reported 3 minutes ago

  @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

• 2c (@tauseef2c) reported 7 minutes ago

  @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

• 𝐍𝐢𝐜𝐨𝐥𝐞 ₿𝐞𝐥𝐥𝐚 (@satoshiswife) reported 8 minutes ago

  @freedomsupport I’ve had no cellular service for over an hour now. What gives?

• Just Dave 🇨🇦 (@DaveSfmg54) reported 9 minutes ago

  @FreedomMobile Too bad its not available to existing clients

• Tonie Ogilvie (@b14e69fab2ce45e) reported 9 minutes ago

  @FreedomMobile really disappointed with your customer service during a pandemic. Sold me a piece of crap but won't stand by your product.

• BaDOAN (@BaDOAN) reported 10 minutes ago

  Trying to upgrade my phone and plan with @FreedomMobile but they don’t have stock online and won’t honor reign checks or provide alternative options. Only option is in-store with inventory. Really not appreciating freedoms lack of understanding for a #covid conscience customer.

• 🌘𝟛ℕ𝕜 (@CenkOran) reported 12 minutes ago

  @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

• Wendy Usher 🇨🇦 (@WendyUsher) reported 16 minutes ago

  @Crackmacs @koodo @FreedomMobile I've been with Freedom for years, back when it was Wind, and I have had zero issues. I now also have their home internet service with which I also have zero issues.

• Al (@alcam77) reported 19 minutes ago

  @freedomsupport Why does it take hours to speak with a customer support representative?