Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 01/25/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rem00artz rem (@rem00artz) reported

    @freedomsupport are youre servers down or something? I've been trying to log in and pay for my bill for the last 3 days now and unable to get it

  • JoLudlow1 Jo Jo (@JoLudlow1) reported

    @freedomsupport my data is not working, any tips?!

  • Cca2Seven SeventheSayian (@Cca2Seven) reported

    @CRTCeng may be interested in this too. @FreedomMobile already behaving like Roger's Wireless and taking from their customers without providing actual service or customer loyalty.

  • dariajuniper Daria ૮⍝◜ಠ_ಠ◝⍝ა (@dariajuniper) reported

    @FreedomMobile I was on Freedom once, about the only thing you guys freed me from was service and reliable data. Just sayin'.

  • Madison59219288 Madison Sullivan (@Madison59219288) reported

    @freedomsupport Is there a network issue? I can receive calls and texts but have been unable to connect to the internet or make outgoing calls/texts since friday. What gives?

  • marsmarine462 Jordan Langley (@marsmarine462) reported

    @FreedomMobile Still overpriced as **** and you don’t even have 5G. No thanks

  • Here58207546 What's going on (@Here58207546) reported

    @joemorin73 @FreedomMobile are existing customers on 5G network? I have my youngest child running on 3G through Public mobile for only $13/month , but the plan is more for text and use of wifi if needed at school.

  • lexomatic Alexis Gee (@lexomatic) reported

    @FreedomMobile are you having issues? Suddenly having text problems.

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    @freedomsupport Thanks but I've tried this already....you all are great...Exec is disappointing.. When will 611 be up and running to support customers? Also, I was provided a loyalty promotion for an upgrade but it costs more than someone who hasnt been a customer before?! 🤔 Thnx

  • GitGudGlen GitGudGlen (@GitGudGlen) reported

    @koodo continuously overbilled me for bullshit "roaming" despite never leaving the country. Zero customer support available. Switched back to @FreedomMobile only $30 for 10gb, koodo was $50 + the $20 they'd steal for lying about roaming.