Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 12/29/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wjcmIII Cam (@wjcmIII) reported

    @freedomsupport what's going on with the network???? No updates to the fact that the system is down??

  • geebs1983 Jordan Downey (@geebs1983) reported

    @freedomsupport waiting hold for over an hour to talk to support, this is ridiculous

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @FreedomMobile @jpsaxe @TikTokCanada I’m in a two-year contract with freedom mobile and moving to a location that has no service whatsoever from freedom mobile what do I do

  • wjcmIII Cam (@wjcmIII) reported

    @freedomsupport Yeah....why isn't your network working??? No information posted.

  • RoyUrbanozo Roy Urbanozo (@RoyUrbanozo) reported

    Glad to be a @FreedomMobile & @koodo customer today.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • kaclk Kayle Clark (@kaclk) reported

    I’m also seeing that @FreedomMobile/@ShawInfo mobile line is similarly showing intermittent 0 bars. Is this related since Freedom roams mostly on the Rogers network?

  • AverageJo44 Average Joe (@AverageJo44) reported

    @freedomsupport @Elorac911 WHY don't you ANNOUNCE that you have a widespread outage????????

  • Fiona04201414 Fiona (@Fiona04201414) reported

    @TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!

  • af__michael Michael (@af__michael) reported

    @freedomsupport what’s wrong with your cell service. Calls don’t work