Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• The world needs Healing! (@girlmom003) reported 4 minutes ago

  @freedomsupport Is there a problem with the service right now myself and others can't receive or send texts or get calls

• Slurpeemonster 🇨🇦 (@Slurpeemonster) reported 6 minutes ago

  @freedomsupport dont know if u have anything 2 do with this, don't know who 2 contact, but the freedom wifi app isn't working. Tries 2 open & repeatedly closes even before u can click into it. Then a notice comes up & says app closing cause it has a bug, try after fix.

• planet sandwich (@pIanet_sandwich) reported 8 minutes ago

  @FreedomMobile Freedom has terrible coverage and terrible customer service

• Charlie Currie (@CharlieCurrie) reported 11 minutes ago

  @freedomsupport Yeah, well they aren't helping out very much. I've tried in two Twitter accounts and a Facebook messenger. I keep getting robots. Really stupid robots.

• Richard Carmichael (@JustbeFRANK) reported 11 minutes ago

  @freedomsupport I have spoken on the phone no less than a dozen times since December to people at Freedom and not one of them has been able to do anything. Yet. They all say they want to help but are powerless to act. How am I to believe you are going to be able to do any better?

• Matt Fraser (@MattOnDemand) reported 12 minutes ago

  @AnthonyLacavera @FreedomMobile Please let this happen. As a @FreedomMobile customer since the #WindMobile days, this company needs someone who is willing to invest in its future.

• Anne Choy (@annechoy) reported 12 minutes ago

  Dear @FreedomMobile I might have to cancel my plan with you guys. I get no data reception at my workplace. (130 Bloor St. Toronto) Can this be remedied before I have to cut my service and switch?

• Quantavius Silky (@QuantaviusSilky) reported 12 minutes ago

  Your team wasted 4 hours of my time and gave me an offer that didn't exist. Please avoid freedom at all costs. They're barely cheaper than the other guys but the service is much worse. @freedomsupport

• Kathy Rodley (@Kathy1R) reported 14 minutes ago

  @freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.

• ianbradley (@MrBradley101) reported 14 minutes ago

  @freedomsupport When it comes to customer service do not go to the one on Thorold stone road in Niagara falls they are the most ignorant people there I have ever met and I feel embarrassed cuz I sent people there and I got nothing but bad response back by my friends and family