Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 03/13/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • joeyterrien JoeyT (@joeyterrien) reported

    @FreedomMobile is there phone issues in London ON my phone won’t receive calls

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @Blackmagecat @freedomsupport They have been having issues all week yet either won’t admit it or somehow unbelievably not aware…

  • KellyPa58647577 Kelly Pacheco (@KellyPa58647577) reported

    @freedomsupport are you guys having phone issues in London Ontario? Can't receive calls

  • trxxvis 𝖜𝖆𝖘𝖙𝖊𝖞𝖚𝖙𝖊 (@trxxvis) reported

    @feedinghand @FreedomMobile forget outside the city i havent had more than 2 bars in the damn city in months🙄🙄

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @freedomsupport worst experience ever taking to your support staff

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @Blackmagecat @freedomsupport Their network has been having issues the past 2 days yet they either won’t admit it or are somehow unbelievably not aware…

  • Harry7531 Harry (@Harry7531) reported

    @FreedomMobile 8/10 times my calls are being dropped for a week now. I can even seem to call customer care to complain about it

  • DIIST Thuvarrakan Ruban (@DIIST) reported

    @FreedomMobile your service is down. My mom can’t make or receive any calls. Any idea when this will be fixed?

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @FreedomMobile your call center staff are useless and rude.

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.