Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 12/07/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lovefromserena Serena Jackson (@lovefromserena) reported

    @Climate_Pete @FreedomMobile I've been with Public Mobile for a few years now and they've been great. Telus network without Telus prices.

  • zachersman The Zealous Z.A.C. (@zachersman) reported

    @freedomsupport thanks for getting back to me, sorry I didn't see it til now. Service has returned and all seems fine now. I was having issues where it couldn't find any service and put me on 'data roaming', even after restarting my phone but it seems to have the signal back. Using galaxy S10+

  • Ibrahim70993813 Ibrahim Hassan (@Ibrahim70993813) reported

    @FreedomMobile why is my freedom data network not working

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    @FreedomMobile I just got an angry email over $5 with a threat to shut my service off. Your service is garbage and you have the gall to threaten with service dispruption over $5 instead of just tacking it onto the next bill? I'm 100% done with your **** service.

  • ReinhartG Reinhart Gauss (@ReinhartG) reported from London, Ontario

    Anyone else have internet connection problems?? I'm with @FreedomMobile

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @Climate_Pete @FreedomMobile I really like Virgin (aka Bell). Never had an issue with service and I get a ton of free things? They often send out 2 for 1 tickets to the movies etc.

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @FreedomMobile Service completely down today in Mississauga...

  • saraadams604 Sara Adams (@saraadams604) reported

    @FreedomMobile Most affordable shouldn’t equal to terrible customer service. Please train your staff on what Customer Service should be. The worst customer care I’ve ever experienced. Do better Freedom Mobile

  • dhwanil_dalvi Dhwanil dalvi (@dhwanil_dalvi) reported

    @FreedomMobile yo what’s up. Whats happening fix your network please I’m at work i gotta call my manager.

  • imaheyshgeorge Mahesh Nalluri (@imaheyshgeorge) reported

    @FreedomMobile Most affordable stupid network you can get for $65