Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Pablo Chacon (@PRMDEC212012) reported 56 seconds ago

  @freedomsupport I need help

• Truth: Visible In the Eyes & Actions. (@Kat41414) reported 5 minutes ago

  @FreedomMobile so, i' ve been having this dilemma. I'm paying for what is supposed to be 'unlimited data' & it's not. 2wks b4 my bill is due, I'm told I'm out of data! What does UNLIMITED mean?! Need to find an other service provider; who actually provides

• Pablo Chacon (@PRMDEC212012) reported 6 minutes ago

  @freedomsupport I'm trying to contact freedom on all there numbers but there out of service?

• CANnaDiga (@CANnaDiga) reported 6 minutes ago

  @FreedomMobile @FreedomSupport I have been trying to order SIM card through your online portal for 3 days!! But your agent is unable to order it. I’m afraid if this is the time it takes to order a SIM, what would it take if there are any issues with my connection in future?

• Tripp (@MuscleCubTripp) reported 9 minutes ago

  @freedomsupport With the mass WhatsApp Exodus going on at this time, are you also looking into expanding Support into other platforms such as Signal and Telegram?

• Purplegushers (@Purplegushers) reported 10 minutes ago

  @FreedomMobile @freedomsupport ...has the worst customer service...and I thought @SamsungCanada was bad...the supervisor was horrid...and management is non responsive...

• sonamsam23 (@sonamsam23) reported 11 minutes ago

  @freedomsupport Question about Wifi calling : Do Freedom Mobile Network allows wifi calling service, does it have extra surcharge ? Can I just turn wifi calling?

• Richard Ng (@GreatRootBear) reported 14 minutes ago

  @stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.

• Anna (@Anna75403517) reported 16 minutes ago

  @freedomsupport I am a loyal customer. I have a few lines here. I have referred several of my friends. It seems you are not willing to keep me.

• rk (@rk56196339) reported 18 minutes ago

  @FreedomMobile worst customer experience ever. Made me go to the store where they made me call the customer service agent again. If this service is for new customers. I thank God I did not sign up for their services