Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 02/16/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • paddyocanada Pat the Retired Railroader (@paddyocanada) reported

    @freedomsupport My Freedom Mobile service has been terrible for the last week. I am getting no service at all. I have been to the local outlet for help and they can't tell anything. What is going on?

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    @freedomsupport Is an issue or is this account only for the FAQ page found on your website?

  • soiledutility **** Trashne (@soiledutility) reported

    @FreedomMobile Who do i contact regarding your service? Its getting worse and worse everyday

  • feisal_merali Feisal Merali (@feisal_merali) reported

    @freedomsupport I can’t seem to load anything on data at all. Is there an outage right now?

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    @freedomsupport I explained what the problem is, and I keep getting these generic messages. I don't want to DM you. I want you to check & see why I can get nationwide data access at full speed, but despite having a gig of data left that gets renewed tomorrow, on freedom, I get nothing.

  • alexis000071 alexis00007 (@alexis000071) reported

    @FreedomMobile you charged me $101.20 for your agents mistake for roaming. According to the ctc you can only charge a max of $100. Fix my bill

  • Movay22 Mo (@Movay22) reported

    @freedomsupport why is their no service tdy?

  • mopatkellz Morgan (@mopatkellz) reported

    Anyone else’s @FreedomMobile @freedomsupport service not working?

  • shameer_hasan Shameer Hasan techno geek (@shameer_hasan) reported

    @FreedomMobile you broke my heart. I would have been loyal to you despite network reach being not the best everywhere I go. But the sale to Rogers is an utter betrayal.

  • kvirjee KVirjee (@kvirjee) reported

    "Bubkus" - @FreedomMobile says, you have to buy a Samsung Galaxy A8.4 from us for 4GB data / month. #iPad not available. Not able to speak with anyone other than Customer service staff (which were great) to plead my case.