Freedom Mobile Outage Report in Fort McMurray, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ishita Desai
(@IshitaDesai8) reported
@freedomsupport Hope you make my Friday better. I am unable to upgrade device neither online (because your order processing system sucks) nor at the store (because stores don’t have the stock). Upon placing an order online, thanks for charging my credit card without issuing the device. Pathetic!
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Jac
(@jaqinabox_) reported
@FreedomMobile why is my data speed so slow can’t stream a video on TikTok no where near the end of my data
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samantha clow
(@SamanthaClow) reported
from
Charlottetown, Prince Edward Island
@freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way
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Harshil Mehta
(@harshil_mehta) reported
@FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.
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Armin 🍁
(@mackrauss) reported
Hey @FreedomMobile why can I do everything online except for removing a line? Now I am stuck in a phone waiting loop and when I tried to do it via chat it was just confusing. Also instead of giving me $5 off for 4 months when cancelling you should reward loyal customers! #fail
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Peter Stoyko
(@Prugelmeister) reported
@freedomsupport Fix your app. Seriously, every time I go to pay my bill it's an ordeal to log into the app. This is not a hard problem.
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polarcalorie
(@polarcalorie) reported
@notontvotoole Everyone hates bell. Worst customer service and nobody trusts their billing. Thank goodness for @TekSavvyBuzz and @FreedomMobile
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OkNiggaAnd?
(@UrfadasFada) reported
@FreedomMobile fix your ******* app and stop charging me two ******* times . i gotta wait a week for a ******* refund .
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Armin 🍁
(@mackrauss) reported
@freedomsupport Why could stores not do that? I rather speak to somebody in person than deal with your customer service, which isn't a good experience.
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Tessa Mcfadzean
(@Tessalee3) reported
@freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?