Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 12/14/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RandRsmom mandy (@RandRsmom) reported

    @freedomsupport Will freedom be giving credits for the outage yesterday?

  • MarcoLi88639233 Marco Linares (@MarcoLi88639233) reported

    @benFsinger @freedomsupport it's cuz they rent towers from Rogers and are utterly **** to begin with

  • mona_alsehli Mona Alsehli 🇨🇦 (@mona_alsehli) reported

    @srnawaz09 @Rogers @FreedomMobile My phon is virgin and it is working but I can’t used for everything and it is slow too.

  • __BeaautyQueen 𝙿𝚛𝚎𝚝𝚝𝚢𝙼𝚊𝚖𝚊💅🏾🎀 (@__BeaautyQueen) reported

    Like you said my data restarts on the 4th. Today is the 4th. Why is it still slow? @FreedomMobile

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

  • Ru70809621Karen Karen Adams (@Ru70809621Karen) reported

    @RandRsmom @freedomsupport Also curious? I have 5 phones on my account. And have been a customer for almost 9 yrs.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile School's out, work never gets a summer break. XD

  • ___lala24 Lala (@___lala24) reported

    @freedomsupport I received no service I cannot connect to any network in Mexico, you should offer service if it doesn't work or at least refund me.

  • yay00001 ADT (@yay00001) reported

    @FreedomMobile eSIM Swap feature does not work on MySupport and Freedom has no intention of fixing the issue as not many users have reported using this feature. Is it true? Reference chat with your agent-Case ID: C74862096.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @freedomsupport Oh yeah, the spill factor if the side of the DIY hot tub ruptures. That would definitely make a huge mess, including the tripping of breakers and water damage, plenty of it.