Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (16%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Matt Fougere (@tinytimothy86) reported 20 seconds ago

  @FreedomMobile is so slow I have full bars and they are blocking speed. I have 500Kbps not KB. I called 611 and she pretended not to hear me is the rudest people to me. I know it works why are you such ******** I paid my bill you jerk. I am so hurt by your service. It is slow..

• R_Barona (@R_Barona) reported 37 seconds ago

  @FreedomMobile you robbed me!, I cancelled my service and after that you charge my Credit Card with a fee of a service that i had already say that I didn't want!

• It’s Trevor, You **** (@trefwar) reported a minute ago

  @FreedomMobile is utter garbage. Can’t even process a service cancellation request, currently waiting several hours for a “call back”.

• Anime connoisseur (@_ebuka96) reported 2 minutes ago

  @hoodshordy @FreedomMobile but are they good like service wise and everything?

• Matt Fraser (@MattOnDemand) reported 2 minutes ago

  @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

• Kevin Musial (@kevinek95) reported 3 minutes ago

  @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

• Fatme El-Achkar (@ToumzzZ) reported 7 minutes ago

  @freedomsupport you actually are aware cause your employees keep mentioning that online payments made by Mastercard or visa debit arent working. i either need to go into a store or pay online and a ref # wont help.

• It’s Trevor, You **** (@trefwar) reported 10 minutes ago

  @freedomsupport I want to cancel my service and apparently your phone support is incapable of doing that. No option to cancel on site, several hour wait for a “call back”, only reinforcing my decision to leave

• L. P. (@hemond_r) reported 12 minutes ago

  Anybody else having issues with @FreedomMobile not porting their phone number? I’ve submitted the request four times since yesterday, and they always have some excuse.

• (@helenle_) reported 14 minutes ago

  @freedomsupport hi I need to send an email about my experience yesterday with a really helpful employee of yours. Can you help with this?