Freedom Mobile Outage Report in Fort McMurray, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at Freedom Mobile
Freedom Mobile is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (3%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈Haven🏳️🌈 #StandWithUkraine
(@JD_Haven) reported
PSA: Don’t trust the @FreedomMobile store at Jackson Square. I cancelled my prepaid plan on July 15 after switching to @koodo, but they still charged my card for August. Now I have to wait 5 business days just to see if I can get a refund. Your customer service number is a joke
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TMN
(@themainnetwork) reported
@deanholden0 @FreedomMobile Have had the exact opposite experience with @FreedomMobile - their support team has always come through for me. Good luck sorting it out. Still better than Bell!
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Jordan
(@jordancruz9090) reported
@FreedomMobile @RogersHelps 6 mobile lines. Let’s do it . @RogersHelps doesn’t care to lose customer.
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ਕਰਮ
(@kkd_rainbowsalt) reported
@FreedomMobile Can you please hire English speaking customer service people 😭😭
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Spartan 🗡️⚔️
(@XRsPartan) reported
@FreedomMobile For a new provider, after extensive attempts to reach out, both myself and all my family members will be terminating our services with @FreedomMobile #customerservice is absolutely horrible, I strongly recommend people to stay for fsr away
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rajatseth90
(@rajatseth90) reported
@FreedomMobile i have the worst experience with freedom internet service.Using the freedom internet service for long time and recently requested to move the the internet/wifi service to the new address and i requested that on 30th July 2025 and its not started yet.Please help
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Dean Holden
(@deanholden0) reported
@FreedomMobile is a joke I bought a 75gb package and they throttled me to less than 1mbps after 10gb and their support offers nothing
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Margaret Westaway, MEd
(@MargaretOW) reported
@FreedomMobile problems sending texts to another Freedom # but working to other carriers. Is this an issue anyone else is experiencing today?
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Winter (it/that) 🇸🇰🇨🇦
(@WinterBourneTO) reported
@FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl
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Himanshu Desai
(@DesaiHim) reported
@FreedomMobile internet not working in Vaughan area… such a garbage service