Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 01/27/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren_G1 Darren G (@Darren_G1) reported

    @freedomsupport what add on or one-time passes do you have that will help with my roaming in the UK for 2 weeks? I am a current freedom member so looking for as on options. What is the roaming rate $$ if I don't do any add ons? Thanks.

  • charismaggietv CharisMaggie Tv| culture, food, language (@charismaggietv) reported

    Getting a number for a business is a nightmare when you wanna cancel it. @FreedomMobile why y’all make such a simple process so difficult??

  • Mat_Pooney MatPooney (@Mat_Pooney) reported

    @freedomsupport @FreedomMobile Having problems with you phone lines? I’ve called 5 times this morning and every time the call gets dropped. I have an issue I want to get resolved

  • VeryGabby_ mo.elleux (@VeryGabby_) reported

    And didn't have the audacity to call me back when you said a Manager will call me back about the issue. I left yall to go back to my original providers #freedommobile cause they have NEVER given me such a headache in the 10 years I've been with them.

  • RedRebornM Red (@RedRebornM) reported

    @FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers

  • Tedesco Tony Tedesco (he/him) (@Tedesco) reported

    Ever try to cancel a deceased person's mobile? I can tell you @FreedomMobile doesn't make it easy. 3 calls and still I will need to email them. They might get back to me in 5 biz days, ONLY if I've provided all the proper documentation. Should have just lied and said I was him.

  • bernardsull Bernard Sullivan (@bernardsull) reported

    @FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers

  • nichibs Nicola (@nichibs) reported

    @freedomsupport are there any issues right now as I cannot log into my account either through the app or online

  • Saurabh29902746 Saurabh Bhasin (@Saurabh29902746) reported

    @FreedomMobile Seems like your service is down in Mississauga, ON today? All of my family members have no service at all. #badservice #fixitnow

  • my_chemfreelife My Chemical Free Life (@my_chemfreelife) reported

    @freedomsupport Are you having network issues lately? My phone keeps saying no service, sporadically, off and on.