Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Dr. abduqadir alhijazy (@alhijay) reported a minute ago

  @freedomsupport Ok. I reorder for the tenth time after three days, contacts with Freedom: my Data Internet it doesn't work in a STRATFORD (Waterloo Region) and I have a work for six months, what is the solution? Can you Active my Internet Data? Thanks

• Daniel Bruno (@DanielB14122885) reported 2 minutes ago

  @freedomsupport what's is going on with your android app and web browser it keep booting me out once I log , it took my all day just top up my account and 611 was no help ?????? What's going on !!!!!

• Shwa Keirstead (@Shwabbles) reported 5 minutes ago

  @freedomsupport Account login is dead on multiple devices, trying to add add one before an international flight and can’t do anything

• Dennis Simiyu (@DennisS13387298) reported 5 minutes ago

  @FreedomMobile @FreedomMobile, your customer representative did hang up on me. Worst treatment so far.

• Ambrose Li (@little_potato) reported 6 minutes ago

  .@FreedomMobile Can you guys fix your accounting system? Don’t send people overdue notices unless they actually are overdue. I got an email at 06:41 PDT that my payment was received. Almost 4 HOURS later, at 10:00 PDT, I got an “overdue notice”. I checked my balance; it’s $0.

• Ambrose Li (@little_potato) reported 8 minutes ago

  @freedomsupport This is not the first time this has happened. Can you fix your accounting system? Thanks.

• 👑KING 👑 (@King_Dera3) reported 10 minutes ago

  @FreedomMobile @FreedomMobile I moved into a basement apartment and I'm struggling with cell singal I can't take a phone call inside the house and my partner who's using a different provider now has rezo issues. What can be done please?

• John (@darkoarmy) reported 14 minutes ago

  @TorontoStar @krushowy @FreedomMobile used to have this service. Can you confirm ?

• Dr. abduqadir alhijazy (@alhijay) reported 22 minutes ago

  @freedomsupport Since yesterday, I have been communicating with Freedom (647..99776) team without result Just more questions from staff: in fact no any result!!? I moved to Stratford, Internet Data it’s not working! Can you help pls.? Thanks

• Dhaval Parmar (@DhavalParmar1) reported 23 minutes ago

  @freedomsupport I acknowledge that it can take time but i called you guys 2-3 times and every time I’ve called they promise me it will be done in an hour or so but no outcome yet.i can’t waste my time every day like this. I need solution now