Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 02/10/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sungmanitu65 @Sungmanitu65 (@sungmanitu65) reported

    @freedomsupport I expect 💯% service

  • Ravetcofx Corbin (@Ravetcofx) reported

    @freedomsupport SMS is not working

  • andrzej747 Andrew L (@andrzej747) reported

    @FreedomMobile Garbage phone company, nothing but problems month after month

  • CryptoEagle19 Crypto Eagle (@CryptoEagle19) reported

    @FreedomMobile does not refund pre-paid accounts. They keep the money if you cancel early. Robbers!!

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • JashanA46333787 Jashan Arora (@JashanA46333787) reported

    @freedomsupport Hi freedom my bill is of 50$ and freedom is deducting me 63$ plus they deducted it twice and customer support is saying its an glitch or error and not resolving my problem and my bill payments are always due on 28th and it got deducted yesterday 63$

  • MissSuperNerd 🟣Miss SuperNerd (@MissSuperNerd) reported

    I gotta change cell service providers cause @FreedomMobile is trash and there is nothing they can do to fix it!

  • AbhishekBitoli1 Abhishek Bitolia (@AbhishekBitoli1) reported

    @freedomsupport @FreedomMobile can u plz help

  • mandysmind Malicious Mandy (@mandysmind) reported

    @freedomsupport We had to go INTO the store to resolve our issues with your company. The phone agent was unhelpful.

  • presgang Graham Isador (@presgang) reported

    If you'll allow me to complain at a company for a moment: @FreedomMobile your people in your store tell me they can't give me the advertised promotion, I need to call the number. The people on the phone say I need to do it in-store. Brutal customer service.