Freedom Mobile

Freedom Mobile Outage Report in Fort McMurray, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Fort McMurray, Alberta 01/18/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Winner2681 winner2681 (@Winner2681) reported

    @FreedomMobile Hello, I turned roaming on and came to India but it is not working here. Please help ASAP. I need urgent help

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    Is the @FreedomMobile network down, or is it my phone finally giving up me? (Hoping it's not my phone...)

  • Northern_Ron KeCo9804 (@Northern_Ron) reported

    @freedomsupport your customer service is absolutely horrible. I phone the number that just beeps. I go through live message no response.

  • rankjas Jason Rank (@rankjas) reported

    @FreedomMobile why is there no service in SE Calgary IKEA Parking lot phone is showing no service

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile New iphone with zero service!!! @FreedomMobile is the worst.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile is the worst. Pay more to have piece of mind.

  • CanIFish1 Can I Fish (@CanIFish1) reported

    @freedomsupport Hi my wife is having issues with her phone. Her own phone constantly calls her and dozens of unknown callers call her all day

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport We are flying people to the moon but cant get cell phone service in richmond hill

  • Albenoz Albeno (@Albenoz) reported

    @FreedomMobile @FreedomMobile why don’t you have network in Montreal?