Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Aatish Bhardwaj (@aaybeerocker) reported 10 minutes ago

  Hey @FreedomMobile why you are not providing any offers on my account. There has been significant offers shown on others account but I have not seen with any of them. Please check and provide me with extra 30GB of data as you did to others. I am not happy with your service at all

• ahsm444 (@ahsm444) reported 11 minutes ago

  @freedomsupport Ever since summer 2022 my service is very bad in Mississauga, ON. Prior to summer 2022 I’ve never had any issues. Calls are constantly dropping, LTE always switches to 3G. Phone keeps going to SOS mode because it lost reception fully. I have a new sim and a iPhone 14 pro.

• allthingsconsidered (@iamnuriye) reported 11 minutes ago

  @freedomsupport RS - I have already tried to via support online, over the phone and in person. I have now submitted a complaint via the CCTS. Thank you your lack help.

• FRAN 🇪🇸🇪🇸 (@mimadrid) reported 11 minutes ago

  @FreedomMobile fFreedom doesn’t allow you to take advantages of new offers unless you terminate your present contract , lose funds and start all over. Not great business model and poor customer care team in the Philippines.

• Andrew Vanderschaaf (@XylantExodus) reported 13 minutes ago

  @freedomsupport Ok. Well my service still says roaming and has all day. I have been all over the south and east sides of Peterborough today, so I'm just letting you know this is a problem

• Praddy Daddy (@traderprad) reported 17 minutes ago

  @freedomsupport I had roaming enabled, just didn't expect $100 for 200MB. Would love to see if we could bring that down somehow.

• Myka Paige (@PaigeMyka) reported 17 minutes ago

  @freedomsupport Do you not service Gatineau Quebec? I was a customer a few years ago and you did.. A friend told me you don't! Is that true?

• The Scruffs (@The_Scruffs) reported 20 minutes ago

  @freedomsupport been on hold for 2hrs, calls dropped and frankly shambolic customer service while trying to reach customer retention/loyalty before I take 10+ years of business elsewhere.

• ahsm444 (@ahsm444) reported 21 minutes ago

  What’s going on with my service @FreedomMobile? Since this summer it’s horrible! Dropped calls all the time, terrible reception where there used to be great reception (same locations). Always switching to 3G. Always going into SOS mode. It’s becoming unbearable. New phone and SIM

• FRAN 🇪🇸🇪🇸 (@mimadrid) reported 26 minutes ago

  @FreedomMobile Does Freedom have any local customer care help or only Philippines?