Freedom Mobile Outage Report in Fort McMurray, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Yosh & Rusty's Mum
(@Rustykitty65) reported
@freedomsupport I'll give you a call later. As an existing customer I can switch to one of the deals? Also, do you have simple phones with big screens for seniors?
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Steve Ma
(@StmakMa) reported
@FreedomMobile Don't be fooled by their carrot deals. Their network coverage is the worst!
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alberteje66
(@alberteje66) reported
@freedomsupport my Motorola edge plus it's getting the purple splotches display issue. What can I do? I got it through Freedom
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Tammy
(@Tammy53239038) reported
@Crackmacs @FreedomMobile @koodo I had to give them up when I moved to Woodbine. I had no service 99% of the time.
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JD
(@Jaydeep_life) reported
Went to @FreedomMobile store at oakville place to get 2 nos. shifted from my cousin to our name. Exec. refused, saying it will take 4 hrs n to come another day n smugly added that they didnt even hav time to cancel. We went nxt door n shifted to Fido in 1/2 hr #CustomerService
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Kiana
(@kiana_sao) reported
@virginmobilecan Honestly, you have to be the worst mobile company. Locked into contract until Nov 2020. Phone is now paid but my bill did not go down. Called and was told the plan isn’t reduced unless I call in. You guys are crooks. Hello @FreedomMobile
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Raj Sidhu
(@rajsidhxu) reported
@freedomsupport I am really disappointed with the customer service. I guess loyalty don’t play much in freedom network
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JD
(@Jaydeep_life) reported
The reason for service refusal one can surmise is because @FreedomMobile would rather focus on new biz. Which gives comission over serving existing customers and customers are supposed to be free to visit store mutliple times while their execs. Are busy. #freedom #fromfreedom
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Sahil Kataria
(@djuc14) reported
@FreedomMobile You guys have the worst customer service experience. Not even sure why you call it customer support? Most of your store employees are rude and calling your support for help yields exactly ZERO results. I'm taking my business elsewhere #ByeFelicia
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𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿
(@Jamhooriat) reported
@FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. Permanently, No signals even on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.