Freedom Mobile Outage Report in Fort McMurray, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• clevareno (@Clevareno) reported 5 minutes ago

  @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

• Tommy Christensen (@TCHWRX) reported 9 minutes ago

  @freedomsupport can you stop sending me emails every 15 minutes informing me that I cancelled my service with you? I have been receiving these since noon.

• Scherer (@tuscherer) reported 13 minutes ago

  I don’t understand how your system is working and you don’t seem to have a listening @FreedomMobile customer service agents. I don’t sent PICTURE MESSAGING or MMS with my line. I am sick, tired and fed up with your unskilled agents.

• . (@chvntellll) reported 14 minutes ago

  @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?

• akashdeep singh (@akashde10724268) reported 15 minutes ago

  @freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300

• Vladimir V (@Vlad_Vlad89) reported 19 minutes ago

  @FreedomMobile I'm not able to tip up, cause the postal code you are suggesting for my address is wrong, giving me a system error , please help resolve this

• Dennis Lee (@Goalee39Lee) reported 19 minutes ago

  @freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.

• jennifer stephens (@ohnojen) reported 20 minutes ago

  @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

• Michael (@ChefGibson) reported 20 minutes ago

  @FreedomMobile freedom mobile is a ******* rip off...selling 5G phones at Top dollar and all they have is a 4g network... SHAME.

• jennifer stephens (@ohnojen) reported 21 minutes ago

  @freedomsupport I did and the service was awful- you can call me on my fido number